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HP ProLiant SL250s Gen8 User Manual
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HP ProLiant SL250s Gen8 User Manual

HP ProLiant SL250s Gen8 User Manual

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HP ProLiant SL250s Gen8 Server

User Guide

Abstract
This document provides detailed instructions to configure and use the HP ProLiant SL250s Gen8 Server.
Part Number: 666298-001
March 2012
Edition: 1

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Summary of Contents for HP ProLiant SL250s Gen8

  • Page 1: User Guide

    HP ProLiant SL250s Gen8 Server User Guide Abstract This document provides detailed instructions to configure and use the HP ProLiant SL250s Gen8 Server. Part Number: 666298-001 March 2012 Edition: 1...
  • Page 2 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Registering the server..........................23 Hardware options installation ....................... 24 Introduction ............................... 24 Processor option............................24 Memory options ............................28 HP SmartMemory ..........................28 Memory subsystem architecture ......................29 Single-, dual-, and quad-rank DIMMs ....................29 DIMM identification .......................... 30 Memory configurations ........................30...
  • Page 4 Redundant ROM support ........................71 Keeping the system current .......................... 72 Drivers ............................72 Software and firmware ........................72 Version control ..........................72 HP Operating Systems and Virtualization Software Support for ProLiant Servers ........73 HP Technology Service Portfolio ......................73 Contents 4...
  • Page 5 Electrostatic discharge ......................... 83 Preventing electrostatic discharge ........................ 83 Grounding methods to prevent electrostatic discharge ..................83 Technical support ........................84 Before you contact HP ..........................84 HP contact information ..........................84 Customer Self Repair ..........................84 Acronyms and abbreviations ......................92 Documentation feedback ......................

  • Page 6: Component Identification

    Component identification Front panel components Item Description Hot-plug hard drive, Bay 1 HDD 1 Hot-plug hard drive, Bay 1 HDD 2 Option bay 1, PCI riser board Hot-plug hard drive, Bay 1 HDD 3 Hot-plug hard drive, Bay 1 HDD 4 Option bay 1, FlexibleLOM riser SUV port Serial port...

  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Power On/Standby button Green—System on and system power LED Amber—System shut down, but power still applied. Off—Power cord is not attached, or power supply has failed. Health LED Green—Normal Flashing amber—System degraded Flashing red—System critical UID LED button Blue—Activated...

  • Page 8: Rear Panel Components

    Rear panel components The server has four power supplies, eight fans, and a single SLAPM interface located on the rear panel of the chassis. Item Description SLAPM interface Power supply 4 Power supply 3 Power supply 2 Power supply 1 Rear panel LEDs and buttons Item Description...

  • Page 9: System Board Components

    Item Description Status Flashing blue—System is being remotely managed. Off—Deactivated Fan 4/12 power LED Off—Normal Amber—Fan has failed. Fan 3/11 power LED Off—Normal Amber—Fan has failed. Fan 1/9 power LED Off—Normal Amber—Fan has failed. Fan 2/10 power LED Off—Normal Amber—Fan has failed. Power supply 1 power LED Green—Normal Off—No AC power Power supply 2 power LED Green—Normal...

  • Page 10: Dimm Slot Locations

    Item Description SATA HDD connector 2 System battery Processor socket 2 Processor 2 DIMM slots Power connector RPS connector x32 riser connector Processor 1 DIMM slots Processor socket 1 (populated) Mini-SAS HDD connector port 2i Mini-SAS HDD connector port 1i Internal USB connector uSD card slot Data LED connector...

  • Page 11: Nmi Jumper

    Position Default Function Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. Off = No function On = ROM reads system configuration as invalid.

  • Page 12: Device Numbers

    Device numbers • Front hot-plug hard drive bay numbers (box 1) • Rear SFF hard drive bay numbers (box 0) Component identification 12...

  • Page 13: Drive Led Definitions

    Drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Page 14: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 15: Remove The Processor Air Baffle

    Remove the server from the chassis (on page 14). Place the server on a flat, level work surface. Remove the processor air baffle To remove the component: Power down the server (on page 14). Disconnect all peripheral cables from the server. Remove the server from the chassis (on page 14).

  • Page 16: Setup

    For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, see the rack resource kit documentation. Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section.

  • Page 17: Space And Airflow Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 18: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 19: Contents Of The Server Shipping Carton

    System Installation Instructions that ship with the rack hardware kit, and applicable installation instructions. Installing options Install any hardware options before initializing the server. For options installation information, see the documentation that ships with the option. For server-specific information, see the server user guide on the HP website (http://www.hp.com). Setup 19...

  • Page 20: Installing Components

    Installing components WARNING: The server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Reduce the weight of the server by removing the hard drives and power supplies before installing the server into the rack. Get help to lift and stabilize the server during installation.
  • Page 21 Connect peripheral devices to the server. Item Description Hot-plug hard drive, Bay 1 HDD 1 Hot-plug hard drive, Bay 1 HDD 2 Option bay 1, PCI riser board Hot-plug hard drive, Bay 1 HDD 3 Hot-plug hard drive, Bay 1 HDD 4 Option bay 1, FlexibleLOM riser SUV port Serial port...

  • Page 22: Powering Up The Chassis

    Manager for any errors which may prevent installed components from powering up. Configuring the chassis For further information on setting up and configuring your system, see the HP ProLiant s6500 Chassis Quick Setup Instructions and the HP ProLiant s6500 Chassis Setup and Installation Guide.

  • Page 23: Registering The Server

    ProLiant User Guide on the Documentation CD or the SPP Information Library (http://www.hp.com/go/spp/documentation). The Smart Update Firmware DVD ISO image is also available at the download tab on the HP website (http://www.hp.com/go/foundation). Registering the server To register the server, refer to the HP Registration website (http://register.hp.com).

  • Page 24: Hardware Options Installation

    Improper grounding can cause electrostatic discharge. Processor option Update the system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. Power down the server (on page 14).
  • Page 25 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed.
  • Page 26 Remove the clear processor socket cover. Retain the processor socket cover for future use. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 27 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket.

  • Page 28: Memory Options

    HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

  • Page 29: Memory Subsystem Architecture

    Certain performance features are unique with HP SmartMemory. HP SmartMemory 1.35V DDR3-1333 Registered memory is engineered to achieve the same performance level as 1.5V memory. For example, while the industry supports DDR3-1333 RDIMM at 1.5V, this Gen8 server supports DDR3-1333 RDIMM at 1.35V.

  • Page 30: Dimm Identification

    E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category.

  • Page 31: Advanced Ecc Memory Configuration

    Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

  • Page 32: General Dimm Slot Population Guidelines

    Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device. Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in each channel must have identical HP part numbers. General DIMM slot population guidelines Observe the following guidelines for all AMP modes: •...

  • Page 33: Installing A Dimm

    • Each populated channel must have a spare rank: A single dual-rank DIMM is not a valid configuration. LRDIMMs are treated as dual-rank DIMMs. Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 32). •...

  • Page 34: Hot-Plug Hard Drive Guidelines

    Power up the server (on page 14). If you are installing DIMMs in online spare, mirrored, or lock-step configuration, configure this mode in RBSU ("HP ROM-Based Setup Utility" on page 67). For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations."...

  • Page 35: Removing The Hard Drive Blank

    Removing the hard drive blank Remove the component as indicated. Installing a hot-plug SAS hard drive Remove the drive blank. Prepare the drive. Hardware options installation 35...

  • Page 36: Controller Options

    Controller options The server ships with an embedded Smart Array P420i Controller. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01608507/c01608507.pdf). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00729544/c00729544.pdf).

  • Page 37: Installing The Cache Module

    IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is displayed when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuitry automatically recharges the batteries and enables the battery pack.
  • Page 38 Install the FBWC module into the holder mounted in the server tray. Route the FBWC cable as indicated for your server: HP ProLiant SL250s Gen8 Server, left node Hardware options installation 38...

  • Page 39: Expansion Board Options

    HP ProLiant SL250s Gen8 Server, right node Attach the FBWC cable to the cache module on the system board or to the controller card. Install the server into the chassis ("Installing the server into the chassis" on page 20). Power up the server (on page 14).

  • Page 40: Installing A Pci Riser Board Assembly

    IMPORTANT: If the expansion board ships with an extender bracket, remove it from the expansion board before inserting the board into the expansion slot of the PCI riser board assembly. Install the expansion board into the slot until it seats firmly. The same procedures apply for installing an expansion board in PCI expansion slot 1.

  • Page 41: Installing A Flexiblelom Riser Assembly

    Install the PCI riser board assembly. IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly. Connect all internal cabling to the expansion boards. Install the server into the chassis ("Installing the server into the chassis"...

  • Page 42: Redundant Hot-Plug Power Supply Option

    Connect all internal cabling to the expansion boards. Install the server into the chassis ("Installing the server into the chassis" on page 20). Power up the server (on page 14). Redundant hot-plug power supply option CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color.
  • Page 43 Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. Install the redundant power supply into the bay until it clicks.

  • Page 44: Sff Quick-Release Hard Drive Cages

    Use the strain relief clip from the server hardware kit to secure the power cord. Route the power cord through the cable management solution. Connect the power cord to the power source. Be sure that the power supply LED is green. SFF quick-release hard drive cages Power down the server (on page 14).
  • Page 45 Remove the front GPU cage. Remove the GPU bracket. Hardware options installation 45...
  • Page 46 Attach the mini-SAS cable to the rear SAS port on the system board. Attach the power connectors to the personality board. The power connectors can plug into either port on the personality board. Install the GPU bracket. Using the six M2.5 screws included with the GPU cage and the four flathead screws included in this kit, attach the hard drive cages to the GPU cages: Hardware options installation 46...
  • Page 47 Front GPU cage Top rear GPU cage Using the eight T-15 screws included in this kit, attach the SFF cable to the hard drive cages: Hardware options installation 47...
  • Page 48 Front hard drive cage Rear hard drive cage Install the hard drives to the front and rear hard drive cages. For installation information, see the documentation included with the hard drives. Route the SFF cable as indicated in the following illustrations: Hardware options installation 48...

  • Page 49: Mini-Sas Cable To A Controller Card

    Left node Right node Install the front GPU cage. Install the server into the chassis ("Installing the server into the chassis" on page 20). Power up the server (on page 14). Mini-SAS cable to a controller card Power down the server (on page 14). Hardware options installation 49...
  • Page 50 Remove the server from the chassis (on page 14). Remove the HDD cage. Hardware options installation 50...
  • Page 51 Remove the front GPU. Remove the bracket. Hardware options installation 51...
  • Page 52 Remove the PCI cage. Install the controller card into the PCI cage Connect the mini-SAS cable included in this kit to the controller card. Install the PCI cage in the server. Install the bracket. Install the front GPU. Install the HDD cage. Hardware options installation 52...
  • Page 53 Disconnect the existing mini-SAS cable from the HDD cage. Connect the mini-SAS cable included in this kit to the HDD cage. Route the mini-SAS cable from the HDD cage to the controller card. Hardware options installation 53...

  • Page 54: Connecting The Suv Cable

    Left node Right node Install the server into the chassis ("Installing the server into the chassis" on page 20). Power up the server (on page 14). Connecting the SUV cable CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release buttons on the sides of the connector.

  • Page 55: Hp Trusted Platform Module Option

    ("HP ROM-Based Setup Utility" on page 67). For more information about RBSU, see the HP website (http://www.hp.com/go/ilomgmtengine/docs). TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website (http://www.microsoft.com).

  • Page 56: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 57: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser board assembly. Install the access panel. Slide the server into the rack. Power up the server (on page 14). Retaining the recovery key/password The recovery key/password is generated during BitLocker™...
  • Page 58 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 59: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. FBWC capacitor pack cabling HP ProLiant SL250s Gen8 Server, left node Cabling 59...

  • Page 60: Front Gpu Cabling

    HP ProLiant SL250s Gen8 Server, right node Front GPU cabling The following figures depict the power cable and throttling cable connections to the riser board. • Left node Cabling 60...
  • Page 61 • Right node Cabling 61...

  • Page 62: Software And Configuration Utilities

    HP iLO The iLO 4 subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 63: Active Health System

    HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system. The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).

  • Page 64: Intelligent Provisioning

    HP website (http://www.hp.com/go/spp/download). The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP. For more information, see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).

  • Page 65: Hp Insight Diagnostics

    For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download).

  • Page 66: Scripting Toolkit

    HP external storage. SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.

  • Page 67: Hp Rom-Based Setup Utility

    • Enables direct update of BMC firmware (HP iLO) For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation). HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following: •...

  • Page 68: Boot Options

    To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Boot options Near the end of the boot process, the boot options screen is displayed.

  • Page 69: Utilities And Features

    Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a local application or remote service accessed through the HP System Management Homepage • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration •...

  • Page 70: Option Rom Configuration For Arrays

    ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: • If an optional controller is not installed, press F10 during boot. • If an optional controller is installed, when the system recognizes the controller during POST, press F5.

  • Page 71: Automatic Server Recovery

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 72: Keeping The System Current

    Administrators configure VCA to point to a repository managed by VCRM. For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website (http://www.hp.com/go/hpsim).

  • Page 73: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    If the problem is identified as hardware, HP will resolve as per service level commitments. If the reported incident is related to HP or supported 3rd party software product and cannot be resolved by applying known fixes, HP will contact the third-party vendor and create a problem incident on the your behalf.

  • Page 74: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 75: System Battery

    System battery If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 76: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 77: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.

  • Page 78: European Union Regulatory Notice

    Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following HP website (http://www.hp.eu/certificates) (type the product number in the search field).

  • Page 79: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 80: Chinese Notice

    Class B equipment Chinese notice Class A equipment Vietnam compliance marking notice This marking is for applicable products only. Ukraine notice Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver.

  • Page 81: Battery Replacement Notice

    To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 82: Acoustics Statement For Germany (Geräuschemission)

    Acoustics statement for Germany (Geräuschemission) Schalldruckpegel L < 70 dB(A) Zuschauerpositionen (bystander positions), Normaler Betrieb (normal operation) Nach ISO 7779:1999 (Typprüfung) Regulatory compliance notices 82...

  • Page 83: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 84: Technical Support

    Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 85 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 86 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 87 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 88 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 89 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 90 Technical support 90...
  • Page 91 Technical support 91...

  • Page 92: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Data Mirroring Advanced Memory Protection Automatic Server Recovery baseboard management controller CMOS complementary metal-oxide semiconductor Canadian Standards Association Customer Self Repair DDDC Double Device Data Correction double data rate DIMM dual inline memory module Acronyms and abbreviations 92...
  • Page 93 FBWC flash-backed write cache graphics processing unit graphical user interface hard drive HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log Acronyms and abbreviations 93...
  • Page 94 light-emitting diode large form-factor LAN on Motherboard LRDIMM Load Reduced DIMM NFPA National Fire Protection Association network interface controller non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays peripheral component interface PCIe peripheral component interconnect express PCI-X peripheral component interconnect extended POST Power-On Self Test RAID...
  • Page 95 ATA SDDC Single Device Data Correction small form-factor Systems Insight Manager SLAPM SL Advanced Power Manager SNMP Simple Network Management Protocol HP Service Pack for ProLiant solid-state drive serial, USB, video TMRA recommended ambient operating temperature Acronyms and abbreviations 95...
  • Page 96 trusted platform module UDIMM Unregistered Dual In-Line Memory Module unit identification uninterruptible power system universal serial bus Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 96...

  • Page 97: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 98: Index

    9, 11 grounding methods 83 configuration of system 22, 62 grounding requirements 18 connectors 6 contacting HP 84 controller options 36, 49 hard drive bays 12 hard drive blanks 35 hard drive LEDs 13 Declaration of Conformity 77...
  • Page 99 HP Insight Diagnostics 65 options installation 24, 34, 36, 39 HP Smart memory 28 ORCA (Option ROM Configuration for Arrays) 62, identification number 76 iLO (Integrated Lights-Out) 62 PCI expansion slots 14, 39 IML (Integrated Management Log) 62, 64 PCI riser board 40...
  • Page 100 SAS drive numbers 12 SAS hard drive 49 SATA drive numbers 12 scripted installation 66 serial number 68 series number 76 server features and options 24 server, installation 20 shipping carton contents 19 software 72 space requirements 17 static electricity 83 support 84 supported operating systems 73 system battery 75...

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