User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents Component identification ....................... 6 Chassis front panel components ........................6 Chassis front panel LEDs and buttons......................7 Node rear panel components ........................8 Node rear panel LEDs and buttons ....................... 10 System board components .......................... 12 DIMM slots ............................12 NMI functionality ..........................
Page 4
Installing the Mini-SAS P830 cable in a 2U node ................53 Controller options ............................54 Installing the FBWC capacitor pack ....................54 HP Trusted Platform Module option ......................55 Installing the Trusted Platform Module board ..................56 Retaining the recovery key/password ....................57 Enabling the Trusted Platform Module ....................
Page 5
Drivers ............................78 Software and firmware ........................79 Version control ..........................79 HP operating systems and virtualization software support for ProLiant servers ......... 79 HP Technology Service Portfolio ......................79 Change control and proactive notification ..................80 Troubleshooting .......................... 81 Troubleshooting resources ...........................
Chassis front panel LEDs and buttons Item Description Status Power button/LED for node 2 Green = Node 2 is powered on. Amber = Node 2 is off and has standby power. Off = Node 2 has no power. Health LED for node 2 Green = Node 2 is operating normally.
Item Description SUV connector (1 serial/ 2 USB 2.0/ 1 video) Serial connector (RJ45) Node rear panel LEDs and buttons • 1U node Item Description Status Node power Green = Node is powered on. button/LED Amber = Node is off and has standby power. Off = Node has no power.
Page 11
• 2U node Item Description Status Node power Green = Node is powered on. button/LED Amber = Node is off and has standby power. Off = Node has no power. Health LED Green = Normal. Flashing amber = Node degraded. Flashing red = Node critical.
The HP ProLiant SL210t Gen8 Server supports 2DPC using 1600 MHz DIMMs. The HP ProLiant SL210t Gen8 Server supports 1DPC using 1866 MHz DIMMs. NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding.
For more information, see the HP website (http://www.hp.com/support/NMI). System maintenance switch Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled.
Page 15
In a 24-drive bay SFF drive configuration, drives are numbered from left to right in each box. Drives in the first box correspond to node 1. Drives in the second box correspond to node 2. Drives in the third box correspond to node 3. Drives in the fourth box correspond to node 4.
Drives in the second box correspond to node 3. Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity...
When the node goes from the standby mode to the full power mode, the node power LED changes from amber to green. For more information about iLO, see the HP website (http://www.hp.com/go/ilo). Power down the node Before powering down the node for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
Remove the node from the chassis: Press the release button. Lower the handle. Remove the node. Removing a 1U node Removing a 2U node CAUTION: To avoid damage to the device, do not use the removal handle to carry it. Place the node on a flat, level surface.
Disconnect all peripheral cables from the node. Remove the node from the chassis (on page 17). Remove the 1U cable guard: Press the release latches on each side of the cable guard. Lift the cable guard out of the node. Install the 1U cable guard Install the 1U cable guard: Position the 1U cable guard.
Power up the node ("Power up the nodes" on page 17). Remove the PCI riser cage Power down the node (on page 17). Disconnect all peripheral cables from the node. Remove the node from the chassis (on page 17). (1U node only) Remove the PCI riser cage: Remove the screw securing the riser cage.
Remove the screw securing the PCI riser cage. Loosen the captive screw. Press the PCI riser cage release latch. Lift the PCI riser cage out of the node. Install the PCI riser cage Install the PCI riser cage: 1U node Position the PCI riser cage, and then press the cage downward into locked position.
Tighten the captive screw. Install the screw to secure the riser cage. If a GPU is installed, connect the 2U adapter cable to the GPU power cable. Install the node into the chassis ("Installing a node into the chassis" on page 30). Connect all peripheral cables to the node.
Remove the 2U adapter board bracket. Install the 2U adapter board bracket Install the 2U adapter board bracket. Install the node into the chassis ("Installing a node into the chassis" on page 30). Connect all peripheral cables to the node. Power up the node ("Power up the nodes"...
In a 1U node configuration: Remove the cable guard ("Remove the 1U cable guard" on page 18). Remove the 1U air baffle (on page 27). Disconnect and remove the Mini-SAS cable. In a 2U node configuration: If a GPU is installed, disconnect the 2U adapter cable from the GPU power cable. Remove the 2U adapter board bracket (on page 22).
Page 25
Connect the two ends to the corresponding connectors on the adapter board. 1U node 2U node In a 1U node configuration: Install the 1U air baffle (on page 28). Install the cable guard ("Install the 1U cable guard" on page 19). In a 2U node configuration: Install the 2U adapter board bracket (on page 23).
Remove the 2U air baffle Power down the node (on page 17). Disconnect all peripheral cables from the node. Remove the node from the chassis (on page 17). Remove the PCI riser cage (on page 20). Remove the 2U adapter board bracket (on page 22). Disconnect and remove the Mini-SAS cable ("Remove the Mini-SAS cable"...
Route the Mini-SAS cable through the air baffle cable management, and then connect it to the system board ("Connect the Mini-SAS cable" on page 24). Install the 2U adapter board bracket (on page 23). Install the PCI riser cage (on page 21). Install the node into the chassis ("Installing a node into the chassis"...
Install the 1U air baffle Install the 1U air baffle. Install the 1U cable guard (on page 19). Install the node into the chassis ("Installing a node into the chassis" on page 30). Connect all peripheral cables to the node. Power up the node ("Power up the nodes"...
For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP Intelligent Series racks. For more information on the content of each resource, see the rack resource kit documentation. Configuring the chassis For more information on setting up and configuring your system, see the HP ProLiant t2500 Chassis Setup and Installation Guide.
Installing hardware options Install any hardware options before initializing the node. For options installation information, see the option documentation. For node-specific information, see "Hardware options installation (on page 32)." Installing a node into the chassis • 1U node • 2U node Powering on and selecting boot options Connect the Ethernet cable between the network connector on the node and a network jack.
HP Smart Storage Information Library (http://www.hp.com/go/smartstorage/docs). For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide in the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs).
IMPORTANT: Processor socket 1 must be populated at all times or the node does not function. In a multiprocessor configuration, to optimize system performance, HP recommends balancing the total capacity of the DIMMs across the processors. Update the system ROM.
Page 33
Remove the PCI riser cage (on page 20). Remove the 2U adapter board bracket (on page 22). Disconnect and remove the Mini-SAS cable ("Remove the Mini-SAS cable" on page 23). Remove the 2U air baffle (on page 26). Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket.
Page 34
Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
Page 35
Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. CAUTION: Always use a new heatsink when replacing processors. Failure to use new components can cause damage to the processor.
Page 36
Position the heatsink on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. In a 1U node configuration: Install the 1U air baffle (on page 28).
L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com/go/qs). At the website, choose the geographic region, and then locate the product by name or product category. Single-rank and dual-rank DIMMs...
AMP options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the node boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 75)." For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com/go/qs).
Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a node failure. Using HP Advanced Memory Error Detection technology, the node provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.
For DIMM spare replacement, install the DIMMs per slot number as instructed by the system software. For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: •...
First: A and B Last: D and E Do not populate slots C, F, G, H, or I. After installing the DIMMs, use RBSU to configure the system for Mirrored Memory support. Multi-processor Mirrored Memory population order For Mirrored Memory mode configurations with multiple processors, populate the DIMM slots for each processor in the following order: •...
Connect all peripheral cables to the node. Power up the node ("Power up the nodes" on page 17). To configure the memory mode, use RBSU ("HP ROM-Based Setup Utility" on page 75). Expansion board options Installing an expansion board Hardware options installation 42...
NOTE: If a GPU is installed in a 2U node, only one low-profile expansion board can be installed. Power down the node (on page 17). Disconnect all peripheral cables from the node. Remove the node from the chassis (on page 17). Remove the PCI riser cage (on page 20).
Page 44
Connect the GPU power cable to the GPU. Connect the GPU power cable to the PCI riser board. Install the GPU into the PCI riser cage. Install the PCI riser cage (on page 21). Hardware options installation 44...
Connect the 2U adapter cable to the GPU power cable. Install the node into the chassis ("Installing a node into the chassis" on page 30). Connect all peripheral cables to the node. Power up the node ("Power up the nodes" on page 17). Smart Array controller cable options NOTE: For more information on cabling configurations, see Cabling (on page 59).
Route the cable along the side of the server, and then connect it to the connector on the adapter board. Install the PCI riser cage (on page 21). Install the 1U air baffle (on page 28). Install the 1U cable guard (on page 19). Install the node into the chassis ("Installing a node into the chassis"...
Route the cable through the air baffle, and then connect the cable to the connectors on the adapter board. Install the 2U adapter board bracket (on page 23). Install the PCI riser cage (on page 21). Install the node into the chassis ("Installing a node into the chassis"...
Route the cable along the side of the server, and then connect the two ends to the corresponding connectors on the adapter board. Install the PCI riser cage (on page 21). Install the 1U air baffle (on page 28). Install the 1U cable guard (on page 19). Install the node into the chassis ("Installing a node into the chassis"...
Route the cable through the air baffle, and then connect the two ends to the corresponding connectors on the adapter board. Install the 2U adapter board bracket (on page 23). Install the PCI riser cage (on page 21). Install the node into the chassis ("Installing a node into the chassis"...
Route the cable along the side of the server, and then connect the two cable ends to the corresponding connectors on the adapter board. Install the PCI riser cage (on page 21). Install the 1U air baffle (on page 28). Install the 1U cable guard (on page 19).
Route the cable through the air baffle, and then connect the two cable ends to the corresponding connectors on the adapter board. Install the 2U adapter board bracket (on page 23). Install the PCI riser cage (on page 21). Install the node into the chassis ("Installing a node into the chassis"...
Route the cable along the side of the server, and then connect the cable to the connector on the adapter board. Install the PCI riser cage (on page 21). Install the 1U air baffle (on page 28). Install the 1U cable guard (on page 19). Install the node into the chassis ("Installing a node into the chassis"...
Route the cable through the air baffle, and then connect the cable to the connector on the adapter board. Install the 2U adapter board bracket (on page 23). Install the PCI riser cage (on page 21). Install the node into the chassis ("Installing a node into the chassis"...
For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). • For more information about the controller and features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en).
HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Use these instructions to install and enable a TPM on a supported node. This procedure includes three sections: Installing the Trusted Platform Module board.
Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
Install the TPM board. Press down on the connector to seat the board ("System board components" on page 12). Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser cage (on page 21). Install the node into the chassis ("Installing a node into the chassis"...
OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).
For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
HP iLO The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial node setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO independent of the host server and its operating system.
All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 74) is also available in HP iLO with no operating system software, drivers, or agents.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.
To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen, and then select Erase. For more information about the Erase Utility, see the HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/intelligentprovisioning/docs). Software and configuration utilities 73...
SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single ISO file with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 servers.
HP Systems and Server Software Management page (http://www.hp.com/go/SmartUpdate) HP Smart Update Manager HP SUM is a product used to install and update firmware, drivers, and systems software on HP ProLiant servers. HP SUM provides a GUI and a command-line scriptable interface for deployment of systems software for single or one-to-many HP ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules.
Force a PXE Network boot by pressing the F12 key. Configuring AMP modes Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes: •...
Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.
ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU.
If you are installing drivers from SPP, be sure that you are using the latest SPP version that your node supports. To verify that your node is using the latest supported version and for more information about SPP, see the HP website (http://www.hp.com/go/spp/download).
HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP offers advanced technical response from critical system support specialists for problem identification and resolution.
• Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...
System battery If the node no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
Page 83
To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery 83...
Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 84...
38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 85...
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -40°C to 70°C (-40°F to 158°F) Shipping 28°C (82.4°F) Maximum wet bulb temperature Relative humidity (noncondensing)** 10% to 90% Operating 5% to 95% Nonoperating * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3,048 m (10,000 ft) is applicable.
Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
Page 89
HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
Page 90
HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
Page 91
Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
Page 92
HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
Page 93
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Data Mirroring Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair double data rate DIMMs per channel EuroAsian Economic Commission FBWC flash-backed write cache graphics processing unit Acronyms and abbreviations 96...
Page 97
HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log large form factor LAN on Motherboard nonmaskable interrupt NVRAM nonvolatile memory Onboard Administrator power distribution unit...
Page 98
Remote Desktop Protocol redundant power supply serial attached SCSI SATA serial ATA small form factor Systems Insight Manager HP Service Pack for ProLiant HP Smart Storage Administrator serial, USB, video Trusted Platform Module unit identification universal serial bus Acronyms and abbreviations 98...
Page 99
Version Control Agent VCRM Version Control Repository Manager Virtual Machine Acronyms and abbreviations 99...
Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
HP iLO 70 CSR (customer self repair) 88 HP Insight Diagnostics 73 customer self repair (CSR) 88 HP Insight Remote Support software 74, 79 HP Service Pack for ProLiant 73, 74 HP Smart Update Manager overview 75 diagnosing problems 81...
Page 102
population guidelines, Advanced ECC 40 power board 22, 23 iLO (Integrated Lights-Out) 70, 71, 72 power cabling 59 IML (Integrated Management Log) 72 Power On button 30 Insight Diagnostics 73, 78 Power On/Standby button 17 installation services 29, 30 powering down 17 installation, server options 30, 32 powering up the server 17 installing hardware 30, 32...
Page 103
telephone numbers 88 temperature requirements 87 TPM (Trusted Platform Module) 56, 57, 58 troubleshooting 81 troubleshooting resources 81 Trusted Platform Module (TPM) 57, 58 updating the system ROM 78 USB support 78 utilities 70, 77 utilities, deployment 74 Version Control 79 Virtualization option 79 Index 103...