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HP ProLiant SL250s Gen8 User Manual
HP ProLiant SL250s Gen8 User Manual

HP ProLiant SL250s Gen8 User Manual

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HP ProLiant SL250s Gen8 Server

User Guide

Abstract
This document provides detailed instructions to configure and use the HP ProLiant SL250s Gen8 Server.
Part Number: 666298-003
September 2013
Edition: 3

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Table of Contents
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Summary of Contents for HP ProLiant SL250s Gen8

  • Page 1: User Guide

    HP ProLiant SL250s Gen8 Server User Guide Abstract This document provides detailed instructions to configure and use the HP ProLiant SL250s Gen8 Server. Part Number: 666298-003 September 2013 Edition: 3...
  • Page 2 © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs and buttons ........................7 Rear panel components ..........................8 Rear panel LEDs and buttons ........................9 System board components .......................... 9 DIMM slot locations ........................10 System maintenance switch ......................11 NMI functionality ...........................
  • Page 4 Installing GPU brackets ........................60 Connecting the SUV cable ........................67 Redundant hot-plug power supply option ....................68 HP Trusted Platform Module option ......................70 Installing the Trusted Platform Module board ..................71 Retaining the recovery key/password ....................72 Enabling the Trusted Platform Module ....................73 Cabling .............................
  • Page 5 Drivers ............................92 Software and firmware ........................93 Version control ..........................93 HP operating systems and virtualization software support for ProLiant servers ........93 HP Technology Service Portfolio ...................... 93 Change control and proactive notification ..................94 Troubleshooting .......................... 95 Troubleshooting resources ........................
  • Page 6: Component Identification

    Component identification Front panel components Item Description Hot-plug drive, Box 1 drive 1 Hot-plug drive, Box 1 drive 2 Option bay 1, PCI riser Hot-plug drive, Box 1 drive 3 Hot-plug drive, Box 1 drive 4 Option bay 1, FlexibleLOM riser SUV port Serial port NIC 1 network port...
  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* Health LED Solid green = Normal Flashing amber = System degraded...
  • Page 8: Rear Panel Components

    * Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected. ** To identify components in a degraded or critical state, see the iLO/BIOS logs and the server troubleshooting guide. Rear panel components Item Description...
  • Page 9: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description Status System fan LEDs Off = Normal 1-2, 4-7, Amber = Fan has failed 12-13 UID button/LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated Power supply LEDs Solid green = Normal 8-11...
  • Page 10: Dimm Slot Locations

    Item Description Cache module connector PCIe x24 riser connector SATA connector 2 SATA connector 1 System battery Processor socket 2 Processor 2 DIMM slots 12-pin system board power connector 24-pin RPS connector Processor 1 DIMM slots Processor socket 1 Mini-SAS connector 2i Mini-SAS connector 1i microSD card slot Hot-plug drive backplane sideband connector...
  • Page 11: System Maintenance Switch

    The arrow points to the front of the server. System maintenance switch Position Default Function Off = iLO 4 security is enabled. On = iLO 4 security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled.
  • Page 12: Nmi Functionality

    To force the system to invoke the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 9). For more information, see the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). Drive numbering • Front hot-plug drive bay numbers (box 1) Component identification 12...
  • Page 13: Hot-Plug Drive Led Definitions

    • Rear SFF drive bay numbers (box 0) Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity...
  • Page 14 Item Status Definition The drive is not configured by a RAID controller. Component identification 14...
  • Page 15: Operations

    When the server goes from the standby mode to the full power mode, the system power LED changes from amber to green. For more information about the SL APM, see the chassis setup and installation guide on the HP website (http://www.hp.com/support).
  • Page 16: Remove The Front Gpu Cage

    CAUTION: To avoid damage to the server, always support the bottom of the server when removing it from the chassis. Remove the server from the chassis: Press the release button on the front of the server, and then extend the tray handle. Press the release button on the side of the server.
  • Page 17: Install The Front Gpu Cage

    Remove the front GPU cage. Install the front GPU cage Align the GPU cage with the guiding pins, and then tighten the thumbscrews. Left node Operations 17...
  • Page 18: Remove The Interposer Board

    Right node Install the server into the chassis ("Installing the server into the chassis" on page 31). Connect all peripheral cables to the server. Power up the server (on page 15). Remove the interposer board Power down the server (on page 15). Disconnect all peripheral cables from the server.
  • Page 19: Install The Interposer Board

    Install the interposer board Install the interposer board. Install the front GPU cage (on page 17). Install the server into the chassis ("Installing the server into the chassis" on page 31). Connect all peripheral cables to the server. Power up the server (on page 15). Remove the front GPU bracket Power down the server (on page 15).
  • Page 20: Install The Front Gpu Bracket

    Remove the front GPU bracket. Install the front GPU bracket Install the front GPU bracket into the server, and then tighten the thumbscrews. Install the interposer board (on page 19). Install the front GPU cage (on page 17). Install the server into the chassis ("Installing the server into the chassis"...
  • Page 21: Remove The Processor Air Baffle

    Remove the processor air baffle Power down the server (on page 15). Disconnect all peripheral cables from the server. Remove the server from the chassis (on page 15). Remove the front GPU cage (on page 16). Remove the interposer board (on page 18). Remove the front GPU bracket (on page 19).
  • Page 22: Removing The Sff Hot-Plug Drive Cage

    IMPORTANT: If the DIMM latches are not fully closed, the baffle will not sit properly. Install the front GPU bracket (on page 20). Install the interposer board (on page 19). Install the front GPU cage (on page 17). Install the server into the chassis ("Installing the server into the chassis"...
  • Page 23: Installing The Sff Hot-Plug Drive Cage

    Installing the SFF hot-plug drive cage Install the SFF hot-plug drive cage. Connect the power and Mini-SAS cables to the drive backplane. Install the server into the chassis ("Installing the server into the chassis" on page 31). Connect all peripheral cables to the server. Power up the server (on page 15).
  • Page 24: Install The Pci Riser Cage

    Lift the cage to remove it from the tray. Install the PCI riser cage If necessary, install the expansion boards ("Installing an expansion board" on page 57). Install the PCI riser cage. IMPORTANT: The server does not power up if the PCI riser cage is not seated properly. Install the front GPU bracket (on page 20).
  • Page 25: Remove The Flexiblelom Riser Cage

    Connect all peripheral cables to the server. Power up the server (on page 15). Remove the FlexibleLOM riser cage Power down the server (on page 15). Disconnect all peripheral cables from the server. Remove the server from the chassis (on page 15). Remove the SFF hot-plug drive cage ("Removing the SFF hot-plug drive cage"...
  • Page 26 Install the FlexibleLOM riser cage. Install the front GPU bracket (on page 20). Install the interposer board (on page 19). Install the front GPU cage (on page 17). Install the SFF hot-plug drive cage ("Installing the SFF hot-plug drive cage" on page 23). Install the server into the chassis ("Installing the server into the chassis"...
  • Page 27: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
  • Page 28: Temperature Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
  • Page 29: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
  • Page 30: Contents Of The Server Shipping Carton

    System Installation Instructions that ship with the rack hardware kit, and applicable installation instructions. Installing options Install any hardware options before initializing the server. For options installation information, see the documentation that ships with the option. For server-specific information, see the server user guide on the HP website (http://www.hp.com). Setup 30...
  • Page 31: Installing The Components

    Installing the components WARNING: The server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Reduce the weight of the server by removing the hard drives and power supplies before installing the server into the rack. At least two people are required to lift the server during installation or removal.
  • Page 32: Powering Up The Chassis

    Manager for any errors which may prevent installed components from powering up. Configuring the chassis For further information on setting up and configuring your system, see the HP ProLiant s6500 Chassis Quick Setup Instructions and the HP ProLiant s6500 Chassis Setup and Installation Guide.
  • Page 33: Registering The Server

    Update. If the check box is not selected, the latest drivers are already installed. Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com).
  • Page 34: Hardware Options Installation

    To install the processor: Update the system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. Power down the server (on page 15).
  • Page 35 CAUTION: To prevent possible server overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank. IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket.
  • Page 36 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 37 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsinks specified for processor 1 and 2 are not interchangeable. Be sure to note the appropriate orientation on the heatsink label.
  • Page 38: Memory Options

    Position the heatsink on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. Install the processor air baffle (on page 21). Install the front GPU bracket (on page 20).
  • Page 39: Hp Smartmemory

    HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.
  • Page 40: Dimm Identification

    DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size — Rank 1R = Single-rank 2R = Dual-rank 3R = Three-rank 4R = Quad-rank Data width x4 = 4-bit x8 = 8-bit Voltage rating L = Low voltage (1.35V)
  • Page 41: Advanced Ecc Memory Configuration

    Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.
  • Page 42: General Dimm Slot Population Guidelines

    For DIMM spare replacement, install the DIMMs per slot number as instructed by the system software. For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). The following DIMM speeds are supported in this server.
  • Page 43: Installing A Dimm

    • Each channel must have a valid online spare configuration. • Each channel can have a different valid online spare configuration. • Each populated channel must have a spare rank. A single dual-rank DIMM is not a valid configuration. Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: •...
  • Page 44: Drive Guidelines

    Power up the server (on page 15). If you are installing DIMMs in online spare, mirrored, or lock-step configuration, configure this mode in RBSU ("HP ROM-Based Setup Utility" on page 87). For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations."...
  • Page 45: Installing A Hot-Plug Drive

    Installing a hot-plug drive Remove the drive blank. Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 13). Installing SFF quick-release drive cages Power down the server (on page 15). Disconnect all peripheral cables from the server.
  • Page 46 Remove the interposer board (on page 18). Remove the front GPU bracket (on page 19). Attach the Mini-SAS cable to Mini-SAS connector port 1i on the system board. Attach the power connectors to the personality board. The power connectors can plug into either port on the personality board.
  • Page 47 Remove the GPU blank from the cage. Using the six M2.5 screws included with the GPU cage and the four flathead screws included in the option kit, attach the drive cages to the GPU cages: Front GPU cage Hardware options installation 47...
  • Page 48 Top rear GPU cage Using the eight T-15 screws included in the option kit, attach the SFF cable to the drive cages: Front drive cage Hardware options installation 48...
  • Page 49 Rear drive cage Install the quick-release drives in the front and rear drive cages ("Installing a quick-release drive" on page 50). Route the SFF cable as indicated in the following illustrations: Left node Hardware options installation 49...
  • Page 50: Installing A Quick-Release Drive

    Right node Install the front GPU bracket (on page 20). Install the interposer board (on page 19). Install the front GPU cage (on page 17). Install the server into the chassis ("Installing the server into the chassis" on page 31). Connect all peripheral cables to the server.
  • Page 51: Controller Options

    The server ships with HP Dynamic Smart Array B320i Controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/support/DSA_RAID_UG_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
  • Page 52: Installing The Fbwc Module And Capacitor Pack

    CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The cache module is backing up data, and data is lost if the cable is detached.
  • Page 53 Do one of the following: Install the cache module in the SAS cache module connector on the system board. For connector locations, see "System board components (on page 9)." Install the cache module into the storage controller. If using a storage controller, install the controller card into the PCI riser cage ("Installing an expansion board"...
  • Page 54 Left node Right node Hardware options installation 54...
  • Page 55: Smart Array Enablement Mini-Sas Cable Option

    Install the FBWC capacitor pack into the holder mounted in the server tray. Install the front GPU bracket (on page 20). Install the interposer board (on page 19). Install the front GPU cage (on page 17). Install the SFF hot-plug drive cage ("Installing the SFF hot-plug drive cage"...
  • Page 56 Connect the Mini-SAS cable from the option kit to the storage controller. Install the PCI riser cage (on page 24). Install the front GPU bracket (on page 20). Install the interposer board (on page 19). Install the front GPU cage (on page 17). Install the SFF hot-plug drive cage ("Installing the SFF hot-plug drive cage"...
  • Page 57: Expansion Board Options

    Route the Mini-SAS cable from the storage controller and connect it to the SFF hot-plug drive cage backplane. For more information see Mini-SAS cabling (on page 79). Install the server into the chassis ("Installing the server into the chassis" on page 31). Connect all peripheral cables to the server.
  • Page 58 Install the expansion board into the slot until it seats firmly. Install the PCI riser cage (on page 24). IMPORTANT: The server does not power up if the PCI riser cage is not seated properly. Connect any required internal cables to the expansion board. Refer to the documentation that ships with the expansion board.
  • Page 59: Gpu Installation

    On = Enabled NVIDIA Tesla K20, K20X, K10, K40, and GRID K2 The minimum system requirement for the system board embedded HP Dynamic Smart Array B320i Controller to support large Bar function is version P75 2013. 09 .08. Hardware options installation 59...
  • Page 60: Gpu Population Rules

    GPU population rules Observe the following population rules when installing a GPU in the server: CAUTION: For proper cooling, be sure that all slots in the GPU cage are occupied by a GPU or a GPU blank. Number of GPU Rear GPU cage Rear GPU cage top bay Front GPU cage...
  • Page 61 Remove the GPU blank from the cage. To install the GPU in the rear GPU cage: Remove the interposer board (on page 18). Remove the rear GPU cage. Remove the GPU cage standoffs: When installing the Tesla K20/K20X GPUs, remove the three standoffs. When installing the Tesla K10 and GRID K2 GPUs, remove the two rear standoffs.
  • Page 62 — Front GPU cage — Rear GPU cage Remove the existing front I/O bracket from the GPU. Install the brackets onto the GPU: Front I/O bracket (for the Tesla K20/K20X GPUs only) Hardware options installation 62...
  • Page 63 Use the M2.5 screws to attach this bracket. Rear support bracket Hardware options installation 63...
  • Page 64 Connect the power and power capping cable to the GPU. Install the GPU into the GPU cage, and then secure it with the T-10 screws: Tesla K10 and GRID K2 GPUs — Front GPU cage Hardware options installation 64...
  • Page 65 — Rear GPU cage Tesla K20/K20X GPUs — Front GPU cage — Rear GPU cage Hardware options installation 65...
  • Page 66 To install a secondary GPU in the rear cage: Install the GPU cage divider plate included in the original server box. Install the secondary GPU: — Tesla K10 and GRID K2 GPUs Hardware options installation 66...
  • Page 67: Connecting The Suv Cable

    — Tesla K20/K20X GPUs Install the GPU cage. Install the interposer board (on page 19). Install the front GPU cage (on page 17). Install the server into the chassis ("Installing the server into the chassis" on page 31). Connect all peripheral cables to the server. Power up the server (on page 15).
  • Page 68: Redundant Hot-Plug Power Supply Option

    Item Connector Description server front panel Video For connecting a video monitor For connecting up to two USB devices Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Redundant hot-plug power supply option CAUTION: All power supplies installed in the server must have the same output power capacity.
  • Page 69 Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. Install the redundant power supply into the bay until it clicks.
  • Page 70: Hp Trusted Platform Module Option

    Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. Hardware options installation 70...
  • Page 71: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
  • Page 72: Retaining The Recovery Key/Password

    Install the TPM board. Press down on the connector to seat the board ("System board components" on page 9). Install the TPM security rivet by pressing the rivet firmly into the system board. Install the FlexibleLOM riser cage (on page 25). Install the SFF hot-plug drive cage ("Installing the SFF hot-plug drive cage"...
  • Page 73: Enabling The Trusted Platform Module

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).
  • Page 74: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Page 75: Sff Hot-Plug Drive Cage

    SFF hot-plug drive cage Front quick-release cage • Left node Cabling 75...
  • Page 76: Rear Quick-Release Drive Cage

    • Right node Rear quick-release drive cage • Left node Cabling 76...
  • Page 77: Front Gpu

    • Right node Front GPU • Left node Item Description Front GPU riser board to L2 power board Front GPU to front GPU riser board Cabling 77...
  • Page 78: Rear Gpu

    • Right node Item Description Front GPU riser board to L2 power board Front GPU to front GPU riser board Rear GPU Item Description Rear GPU riser board to L2 power board Rear GPU to rear GPU riser board Cabling 78...
  • Page 79: Mini-Sas Cabling

    Mini-SAS cabling SFF hot-plug drive cage Front quick-release drive cage • Left node Cabling 79...
  • Page 80: Rear Quick-Release Drive Cage

    • Right node Rear quick-release drive cage • Left node Cabling 80...
  • Page 81: Fbwc Capacitor Pack Cabling

    • Right node FBWC capacitor pack cabling • Left node Cabling 81...
  • Page 82 • Right node Cabling 82...
  • Page 83: Software And Configuration Utilities

    HP iLO The iLO 4 subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.
  • Page 84: Active Health System

    HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system. The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).
  • Page 85: Intelligent Provisioning

    HP website (http://www.hp.com/go/spp/download). The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP. For more information, see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 86: Scripting Toolkit

    HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components, all tested together as a single solution stack for HP ProLiant servers, their options, BladeSystem enclosures, and limited HP external storage.
  • Page 87: Hp Smart Update Manager

    SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.
  • Page 88: Using Rbsu

    For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted.
  • Page 89: Boot Options

    Force a PXE Network boot by pressing the F12 key. Configuring AMP modes Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes: •...
  • Page 90: Utilities And Features

    Provides context-sensitive searchable help content • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: •...
  • Page 91: Option Rom Configuration For Arrays

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.
  • Page 92: Redundant Rom Support

    To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and configuration utilities 92...
  • Page 93: Software And Firmware

    HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP offers advanced technical response from critical system support specialists for problem identification and resolution.
  • Page 94: Change Control And Proactive Notification

    HP BladeSystem Services website (http://www.hp.com/services/bladesystem) Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn).
  • Page 95: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...
  • Page 96 Remove the server from the chassis (on page 15). Remove the front GPU cage (on page 16). Remove the front GPU bracket (on page 19). Remove the PCI riser cage (on page 23). Locate the battery on the system board ("System board components"...
  • Page 97: Regulatory Information

    Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Belarus Kazakhstan Russia marking Turkey RoHS material content declaration...
  • Page 98: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 99: Specifications

    22.08 cm (8.69 in) Width 12.25 kg (27.00 lb) Weight (maximum: two processors, eight hard drives) Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the HP website (http://www.hp.com/go/hppoweradvisor). Specifications 99...
  • Page 100: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 101 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 102 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 103 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 104 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 105 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 106 Support and other resources 106...
  • Page 107 Support and other resources 107...
  • Page 108: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Data Mirroring Advanced Memory Protection Automatic Server Recovery base address register baseboard management controller Canadian Standards Association Customer Self Repair DDDC Double Device Data Correction double data rate electrostatic discharge Acronyms and abbreviations 108...
  • Page 109 FBWC flash-backed write cache graphics processing unit hard drive HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization large form factor LAN on Motherboard LRDIMM...
  • Page 110 Onboard Administrator ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended POST Power-On Self Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack redundant power supply serial attached SCSI SATA serial ATA SDDC...
  • Page 111 SLAPM SL Advanced Power Manager HP Service Pack for ProLiant solid-state drive serial, USB, video TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification universal serial bus Version Control Agent VCRM Version Control Repository Manager...
  • Page 112: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
  • Page 113: Index

    GPU cage 16 configuration of system 32, 83 front panel buttons 7 connectors 6 front panel components 6, 7 contacting HP 100 front panel LEDs 7 controller options 51, 55 controllers, array 51 GPU bracket 19, 20 GPU bracket, installing 20, 60...
  • Page 114 34 NIC connectors 6 health driver 91 NMI header 9, 12 health LEDs 7 hot-plug drive, installing 45 HP Insight Diagnostics 85 online spare memory 41, 42, 89 HP SmartMemory 39 operating systems 93 operations 15 optimum environment 27...
  • Page 115 rear components 8 TPM (Trusted Platform Module) 70, 72, 73 rear panel components 8 TPM connector 9 rear panel connectors 8 troubleshooting 95 rear panel LEDs 9 Trusted Platform Module (TPM) 70, 71, 72, 73 redundant power supply 68 redundant ROM 92 registering the server 33 UID button 7, 9 regulatory compliance notices 97...

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