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Canon imageRUNNER ADVANCE DX C5870i Service Manual
Canon imageRUNNER ADVANCE DX C5870i Service Manual

Canon imageRUNNER ADVANCE DX C5870i Service Manual

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SERVICE
MANUAL
COPYRIGHT
2023 CANON INC.
©
imageRUNNER
ADVANCE DX
C5870i / C5860i
C5850i / C5840i
Canon
February 20, 2023
Rev. 11
CANON imageRUNNER ADVANCE DX C5800 Series Rev. 11 PRINTED IN U.S.A.

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Summary of Contents for Canon imageRUNNER ADVANCE DX C5870i

  • Page 1 ADVANCE DX C5870i / C5860i C5850i / C5840i SERVICE MANUAL Canon February 20, 2023 Rev. 11 COPYRIGHT 2023 CANON INC. CANON imageRUNNER ADVANCE DX C5800 Series Rev. 11 PRINTED IN U.S.A. ©...
  • Page 2 When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 3 Important Notices Explanation of Symbols The following symbols are used throughout this Service Manual. Symbols Explanation Symbols Explanation Check. Remove the claw. Check visually. Insert the claw. Check a sound. Push the part. Disconnect the connector. Connect the power cable. Connect the connector.
  • Page 4 Important Notices 2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low". (The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.
  • Page 5: Table Of Contents

    Contents Contents Safety Precautions....................1 Laser..............................2 Laser Safety............................2 Handling of Laser System........................2 Power Supply / Lithium Battery......................3 Turn power switch ON........................... 3 Power Supply Guidelines........................3 Notes When Handling a Lithium Battery....................3 Toner Safety............................4 About Toner............................4 Handling Adhered Toner........................4 Notes on works............................4 Points to Note Before Servicing......................4 Points to Note at Cleaning........................
  • Page 6 Contents Controls..............................53 Original Feed System (Single Pass DADF)..................62 Basic Configuration..........................62 ADF Driver PCB..........................66 Outline of Electric Circuits........................67 Scanner Unit............................68 Pickup Feed System........................... 71 Power Supply Assembly........................82 Main Controller System........................83 Specifications / Configuration.......................83 Shutdown Sequence........................... 85 Motion Sensor.............................86 Software Counter Control ........................86 Fan Control............................89 Environment Heater Control ........................91...
  • Page 7 Contents Overview............................158 Cassette Pickup Assembly.........................163 Multi-purpose Tray Pickup Assembly....................169 Fixing/Registration Assembly......................172 Duplex / Delivery Assembly........................174 Jam Detection...........................175 3. Technical Explanation (System)..............177 Overview............................178 4. Periodical Maintenance................179 Periodically Replaced Parts......................180 DADF............................... 180 Reader............................. 180 Printer.............................. 180 Option..............................
  • Page 8 Contents Removing the Control Panel.......................220 Removing the Control Panel CPU PCB/LCD Unit/LED PCB..............224 Removing the AC Driver PCB......................230 Remove the Power cord base......................231 Remove the Power Supply Assembly....................234 Original Exposure System.......................237 Removing the Reader Scanner Unit....................237 Cleaning the Scanner Mirror.......................240 Removing the Reader Scanner Motor....................
  • Page 9 Contents Removing the Drum Unit........................302 Installing the New Drum Unit......................303 Removing the Developing Unit......................305 Removing the ITB Unit........................306 Removing the Transfer Cleaner Assembly..................310 Removing the ITB..........................311 Removing the Secondary Transfer Inner Roller................... 314 Removing the Secondary Transfer Outer Roller Unit................315 Removing the Waste Toner Container....................
  • Page 10 The output of the image is skewed or misaligned when scanned by ADF..........422 Forcible stop of paper feed.........................424 Display of "Non-Canon Product" Message..................426 Remedies to be performed when E602-xxxx or E614-xxxx error is displayed.........427 Measure against E021-0x20/E020-0xB8/E996-0CAB caused by connector disconnection of the toner concentration sensor......................
  • Page 11 Contents Startup Method..........................432 Diagnosis Result..........................433 Debug Log............................436 Function Overview..........................436 Saving and Collecting Debug Logs..................... 438 Startup System Failure Diagnosis....................452 Overview............................452 Basic Flow ............................453 8. Error/Jam/Alarm................... 460 Outline............................. 461 Error code notation..........................461 Location Code ..........................461 Pickup Position Code.........................462 Pickup size............................
  • Page 12 Contents OPTION (Specification setting mode)....................906 TEST (Print test mode)........................1059 COUNTER (Counter mode)......................1067 FEEDER (ADF service mode).......................1113 DISPLAY (State display mode)......................1113 ADJUST (Adjustment mode)......................1116 FUNCTION (Operation / inspection mode)..................1120 OPTION (Specification setting mode)....................1123 SORTER (Service mode for delivery options)................1125 ADJUST (Adjustment mode)......................
  • Page 13: Safety Precautions

    Safety Precautions Laser............. 2 Power Supply / Lithium Battery..... 3 Toner Safety..........4 Notes on works........4...
  • Page 14: Laser

    Safety Precautions Laser Laser Safety Since radiation emitted inside this machine is completely confined with protective housings, external covers and interlock switches, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use.
  • Page 15: Power Supply / Lithium Battery

    Safety Precautions Power Supply / Lithium Battery Turn power switch ON The machine is equipped with 2 power switches: main power switch and control energy saver key. The machine goes on when the main power switch is turned on (i.e., other than in low power mode, sleep mode). CAUTION: Do not turn off the main power switch while the progress bar is indicated, during which access is made to the Storage.
  • Page 16: Toner Safety

    Safety Precautions Toner Safety About Toner Toner is a nontoxic matter composed of plastic, iron and a trace of pigments. CAUTION: Never throw toner in flames to avoid explosion. Handling Adhered Toner • Use dry tissue paper to wipe off toner adhered to skin or clothes and wash in water. •...
  • Page 17: Notes On Assembly/Disassembly

    For Italy, Environmental labelling: For proper recycling of the packaging of our products and articles, please visit. https://www.canon-europe.com/sustainability/approach/packaging/ Per l'Italia , Etichettatura ambientale : per il corretto riciclo degli imballaggi dei nostri prodotti e articoli , visita il sito.
  • Page 18: Product Overview

    Product Overview Product Lineup........7 Specifications........13 Parts Name......... 41 Original Feed System (Single Pass DADF)..........45...
  • Page 19: Product Lineup

    1. Product Overview Product Lineup Host machine imageRUNNER ADVANCE DX C5870/ C5870i/ C5860/ C5860i/ C5850/ C5850i/ C5840/C5840i The underlined numerical value indicates the print speed (ppm: print per minute). "i" stands for PS/PCL model. DX C5870 / DX C5870i DX C5860 / DX C5860i DX C5850 / DX C5850i DX C5840 / DX C5840i Print speed 70/70 ppm 60/60 ppm...
  • Page 20: Paper Feed/Output Options

    1. Product Overview Paper Feed/Output Options [11] [10] [14] [12] [13] [12] Product name Condition Paper Deck Unit-F1 Paper Deck Heater Unit-C1 High Capacity Cassette Feeding Unit-C1 Cassette Feeding Unit-AQ1 Cassette Heater Unit-42 1st Copy Tray Kit-A1 Inner 2way Tray-M1 3rd Copy Tray Kit-A1 Inner 2/3 2/4 4 Hole Puncher-D1 Inner Finisher-L1...
  • Page 21 1. Product Overview Before installing the options described in the table, refer to the table shown below to check the necessary remedy. Platform Combination of Paper Output Options Startup behavior Remedy version of the host machine V3.12 or low- Buffer Pass Unit-P1 Staple Finisher-AB1 Available as it is Staple Finisher-AB2...
  • Page 22: Image Reading System Options

    1. Product Overview Image Reading System Options Product name Condition Platen Cover-Y3 Cannot be installed with the DADF. Cannot be installed with Printer Cover-M2. ADF Access Handle-A1 Printer Cover-M2 Cannot be installed with the DADF. Cannot be installed with Platen Cover-Y3 Reader Heater Unit-Q1...
  • Page 23: Host Machine Options

    1. Product Overview Host Machine Options [18] [19] [12] [11] [20] [21] [4] [5] [15],[16][17], High Licence option [13] [14] [10] Product name Condition NFC Kit-E2 Utility Tray-B1 Cannot be installed with Voice Guidance Kit-G1. Cannot be installed with Voice Operation Kit-D1. Copy Card Reader Attachment-B7 It is required when installing Copy Card Reader-F1.
  • Page 24 1. Product Overview Product name Condition 1TB SSD-A1 It is required when using the mirroring function with Memory Mir- roring Kit-A1. Memory Mirroring Kit-A1 When executing the mirroring function, either 250GB SSD-A1 or 1TB SSD-A1 is required. IC Card Reader Box for Numeric Keypad-A1 Copy Card Reader-F1 Copy Card Reader Attachment-B5 is required.
  • Page 25: Specifications

    1. Product Overview Specifications Product Specifications Item Specification/Function Machine installation method Desktop type Light source Photosensitive medium OPC (30 mm dia.) Image reading sensor CMOS Exposure method Laser exposure Charging method AC Roller charging Developing method Dry, 2-component development Transfer method Intermediate Belt transfer (Primary transfer: Roller transfer, Secondary transfer: Roller transfer) Separation method Curvature separation + Static Eliminator...
  • Page 26 1. Product Overview Item Specification/Function Pickup capacity Cassette 1: 640 sheets (64 g/m 550 sheets (75 to 80 g/m 100 sheets (Tranceparency) 25 sheets or less Others:Height=57mm or less Cassette 2: 640 sheets (64 g/m 550 sheets (75 to 80 g/m 100 sheets (Tranceparency) 25 sheets or less Others:Height=57mm or less...
  • Page 27: Fax Specifications

    Up to 320 jobs Transmission Times Approximately 2.6 seconds (When sending LTR Canon original paper, Normal 8 pels x 3.85 line/mm ECM (JBIG)) *1 When using an IP telephone service, facsimile communication may not be performed normally via an IP telephone line. It is recommended to use facsimile communication via a general telephone (Public Switched Telephone Network) line.
  • Page 28 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 29 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 30 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 31 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 32 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 33 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 34 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 35 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 36 1. Product Overview Paper type Paper 1-sided 2-sided (g/m2) size Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 3...
  • Page 37 1. Product Overview Paper type Paper size 1-sided 2-sided (g/m2) Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 1 Tray 1 Tray 2 Tray 3...
  • Page 38 1. Product Overview Paper type Paper size 1-sided 2-sided (g/m2) Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 1 Tray 1 Tray 2 Tray 3...
  • Page 39: Paper Type

    1. Product Overview Paper type Paper size 1-sided 2-sided (g/m2) Cassette MP Tray Cassette MP Tray Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Out- Tray 1 Tray 2 Tray 3 Tray 1 Tray 2 Tray 1 Tray 1 Tray 2 Tray 3...
  • Page 40 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Thin 2(52 to 59) AFLS Thin 1(60 to 63) 330.2 215.9 Plain 1(64 to 75) Plain 2(76 to 90) Plain 3(91 to 105) HeaVy 1(106 to 128)
  • Page 41 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Thin 2(52 to 59) Custom 270 to 431.8 270 to 297 Thin 1(60 to 63) size 4-12 Plain 1(64 to 75) Custom...
  • Page 42 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Heavy 7(257 to 300) B-OFI- M-OFI- A-OFI- A-LTR A-LTRR GLTR-R 266.7 203.2 GLTR 203.2 266.7...
  • Page 43 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Heavy 7(257 to 300) Custom 195 to 215.9 257 to 269.9 size 3-2 Custom 195 to 215.9 270 to 297...
  • Page 44 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Coatedpaper 1(106 to 11x17 431.8 279.4 163) 355.6 215.9 Coatedpaper 2(164 to 215.9 279.4 220)
  • Page 45 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Coatedpaper 1(106 to Custom 139.7 to 181.9 297.1 to 304.8 Yes 163) size 2-4 Coatedpaper 2(164 to Custom...
  • Page 46 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Coatedpaper 1(106 to Custom 457.3 to 1200 98 to 320 163) size 7-1 Coatedpaper 2(164 to 220) Coatedpaper 3(221 to...
  • Page 47 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Clear Film(121 to 220) Custom 148 to 181.9 128.5 to 139.6 No size 1-7 Custom 182 to 215.9...
  • Page 48 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Clear Film(121 to 220) Custom 431.9 to 457.2 139.7 to 194.9 No size 5-2 Custom 431.9 to 457.2 195 to 304.8...
  • Page 49 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Pre-Punched 1(64 to 81) A-OFI- A-LTR A-LTRR GLTR-R 266.7 203.2 GLTR 203.2 266.7 GLGL 330.2...
  • Page 50 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Pre-Punched 1(64 to 81) Custom 182 to 215.9 297.1 to 304.8 Yes size 3-4 Custom 216 to 457.2...
  • Page 51 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Envelope(75 to 105) Yougata- naga 3 Short Edge Feed Kakugata 2 Short Edge Feed COM10...
  • Page 52 1. Product Overview Type (paper weight: g/ size Paper Papaer Pickup position Length Width CST 1 CST 2 CST 3 CST 4 High Ca- (mm) (mm) Tray pacity Envelope(75 to 105) Custom 148 to 181.9 139.7 to 297 size 2-5 Custom 182 to 215.9 139.7 to 181.9 Yes...
  • Page 53: Parts Name

    1. Product Overview Parts Name Cross Section View [18] [16] [17] [15] [10] [11] [12] [13] [14] Name Name Cassette 1 [10] ITB Unit Cassette 2 [11] ITB Cleaner Unit Cassette 1 Pickup Unit [12] Developing Assembly + Drum Unit Cassette 2 Pickup Unit [13] Laser Scanner Unit...
  • Page 54: Control Panel

    1. Product Overview Control Panel ■ Control Panel + Numeric Keypad (Option) ※Option [13] [12] [11] [10] NOTE: The Numeric Keypad at the right side of above figure is optional. Name Touch Panel Display Main Power LED Error LED Memory LED [Home] key [Volume Adjustment] key [Voice Guide Mode] key...
  • Page 55 1. Product Overview ■ Main Menu [10] [11] [12] [13] [14] Name Settings/Registration Menu Energy Saver Login Home Timeline Stop Counter Status Check [10] Numeric keys [11] Clear [12] Reset [13] Stop [14] Start ■ Service Buttons Reference figure (Rear side of Control Panel) Name Service Button 1 Service Button 2...
  • Page 56 1. Product Overview Name Service Button 3 NOTE: Service Buttons are operated by opening the cover. CAUTION: Service Buttons are buttons for service technicians and information is not released to users.
  • Page 57: Original Feed System (Single Pass Dadf)

    1. Product Overview Original Feed System (Single Pass DADF) Features • Increased productivity (1-side/2-side): 135 ipm/270 ipm (300 dpi) • Achieved the reduced operation noise by reducing the registration processing • Support for Thin / Heavy paper: Supports 38 g/m2 paper stack originals and 160 to 220 g/m2 paper •...
  • Page 58: Parts Name

    1. Product Overview Item Specifications Remark Scan Productivity Platen P/S 260 mm/sec BW:A4:0.81 sec / LTR:0.83 sec CL:A4:0.81 sec / LTR:0.83 sec ADF 1-sided (Plain mode, Send) BW 135 ipm (A4 / LTR) CL 135 ipm (A4 / LTR) ADF 1-sided (Plain mode, Image Quality Priority mode, Copy) BW 80 ipm (A4 / LTR) CL 80 ipm (A4 / LTR)
  • Page 59 1. Product Overview Name ADF Front Cover ADF Left Lower Cover ADF Rear Cover Hinge Cover ADF Right Cover Delivery Tray ■ Cross Section View Key No. Name Scanner Unit...
  • Page 60: Technology

    Technology Basic Configuration......49 Original Exposure System....50 Original Feed System (Single Pass DADF)..........62 Main Controller System.......83 Laser Exposure System...... 96 Image Formation System....103 Fixing System........146 Pickup Feed System......158...
  • Page 61: Basic Configuration

    2. Technology Basic Configuration Functional Configuration This machine consists of 6 major blocks: Original Exposure / Feed System, Controller System, Laser Exposure System, Image Formation System, Fixing System, and Pickup/Feed System. Original Exposure and Feed System Reader Delivery Controller System Fixing Fixing Main Controller...
  • Page 62: Original Exposure System

    2. Technology Original Exposure System Features • Double Feed Sensor installed as standard Double feed detection during paper feed has been realized by the ultrasonic sensor on the feeding path. Specifications Item Specifications/Functions Remark Photo conductor White high luminance LED + Reflection Plate Scanning of original At copyboard read- Scanning by moving Scanner Unit When using the...
  • Page 63: Basic Configuration

    2. Technology Basic configuration ■ Functional Configuration Reader unit Scanner unit Image scanning A/D conversion Main controller PCB Scanner drive Original size detection Dust detection Image processing Magnification change ■ Parts Configuration M101 PS104 PS105 PS101 PS102 PS103 UN102 Code Name Functions/Specifications M101...
  • Page 64 2. Technology Code Name Functions/Specifications Size detection in the vertical scanning direction PS105 *1 Original Size Sensor 2 Scanner Unit Image reading *1 : Use the AB/INCH type sensor option only when connected. ■ Outline of Electric Circuits This equipment is controlled by the Main Controller PCB. The Main Controller PCB also controls the DADF Driver PCB and Scanner Unit of DADF.
  • Page 65: Controls

    2. Technology DADF LED Lamp PCB (Left) DADF LED Lamp PCB (Right) DADF Scanner Unit PCB LED (light source) Mirror No.4 Mirror No.3 Mirror No.2 Mirror No.1 Mirror No.5 Lens Reading Sensor Controls ■ Scanner drive control ● Drive System Configuration The following shows component parts of scanner drive system.
  • Page 66 2. Technology Main Controller PCB Scanner Motor (M101) Scanner Unit Home Position Sensor (PS103) Scanner Unit Code Name Functions M101 Scanner Motor Controls the motor rotation/stop, rotation direction, and ro- tation speed. PS103 Scanner Unit Home Position Sensor Scanner Unit home position detection Scanner Unit Image reading, analog image processing ●...
  • Page 67 2. Technology E202-0002: Reader Scanner Unit HP error (homeward) E202-0003: Reader Scanner Unit HP error (at the start of a job) <Related service modes> • Adjustment of the start position (vertical scanning direction) at copyboard reading COPIER > ADJUST > ADJ-XY > ADJ-X ■...
  • Page 68 2. Technology A3 original Copyboard Copyboard Glass Enlarged view Original detection position of the Reading Sensor A3 original Detection position of Original edge Original detection paper sticking out detection position position Original edge Copyboard Marks Copyboard Glass ■ Dust detection control ●...
  • Page 69 2. Technology - White Plate dust detection - Stream Reading Glass dust detection Back side reading position - Dust detection correction (continuous lines) Scanner Unit (ADF) - Dust detection correction (non-continuous lines) - White Plate dust detection Front side reading position - Stream Reading Glass dust detection Scanner Unit (Reader) - Dust detection correction (continuous lines)
  • Page 70 2. Technology Dust Detection Control 1. Before the original reaches the Guide Plate, the Guide Plate is scanned and the coordinate and width of dust are detected. 2. When the original reached the Guide Plate, the leading edge of the original is detected. 3.
  • Page 71 2. Technology CAUTION: The output side can expand the vertical scan lines by 200% with the ASIC function so the feed speed does not need to be reduced even when the magnification ratio is 100% or greater. <Related service modes> •...
  • Page 72 2. Technology Enlarged Light-receiving section Output ……… ● Gain correction of the Reading Sensor output, Offset correction The analog video signal output from the Reading Sensor has its amplification ratio aligned with a fixed value (gain correction) and has its output voltage when there is no incident light aligned with a fixed value (offset correction). ●...
  • Page 73 2. Technology The 24V power is mainly used by the motor, fan, and LED Lamp Unit. Additionally, this is supplied to the DADF Driver PCB and Scanner Unit of DADF. The 5V power is mainly used by the sensors. Motor Solenoid ADF Driver Main Controller...
  • Page 74: Original Feed System (Single Pass Dadf)

    2. Technology Original Feed System (Single Pass DADF) Basic Configuration ■ Functional Configuration A list of functions is indicated below. Main Controller PCB ADF Driver PCB Control Supply Assemblies Document Feeder Assembly Document Pickup Assembly Document Pickup Tray Assembly Document Reading Document Delivery Assembly Area (back side) Document Reading...
  • Page 75 2. Technology Key No. Name Symbol Stamp Solenoid SL401 Scanner Unit Read Motor M403 ADF Pull-out Motor M402 ADF Delivery Motor M404 Pickup Roller Lifting Motor M405 ADF Pickup Motor M401 Tray Lifting Motor M406 ADF Driver PCB UN_401 ■ Drive Configuration List This equipment is a document feeder for stream reading only.
  • Page 76 2. Technology ■ List of Rollers [8] [9] [10] [11] [12] [13] [14] [15] Key No. Name Pickup Roller Separation Roller Feed Roller Pullout Roller Pullout Roller Pullout Roller Pullout Roller Lead Roller 1 Lead Roller 1 [10] Platen Roller 1 [11] Platen Roller 2 [12]...
  • Page 77 2. Technology ■ List of Sensors UN403 PS406 VR401 PS413 PS401 PS412 PS410 PS411 PS420 PS409 PS419 PS415 PS402 PS418 UN402 PS417 PS403 PS408 PS407 PS414 PS404 PS416 PS405 Jam Detection Sta- Symbol Name Detection description Delay tion- Others VR401 Original Width Detection Resistance Original width length detection PS401...
  • Page 78: Adf Driver Pcb

    2. Technology Jam Detection Sta- Symbol Name Detection description Delay tion- Others PS403 Pullout Sensor The position of the leading edge of the original af- Applica- Appli- Appli- ter pulling out to pickup cable cable PS404 Read Sensor Image reading start/end timing Applica- Appli- Appli-...
  • Page 79: Outline Of Electric Circuits

    2. Technology ADF Driver PCB J No. Connection destination Symbol Name J404 M403 Read Motor J405 M405 Pickup Roller Lifting Motor M406 Tray Lifting Motor J406 PS401 Pre-separation Sensor PS402 Post-separation Sensor PS407 Cover Open/Closed Sensor PS408 Pickup Roller Lifting HP Sensor PS418 Skew Detection Sensor (Small, Front) PS419...
  • Page 80: Scanner Unit

    2. Technology • E280-0001: Communication between the Main Controller PCB and the Reader Scanner Unit was not completed within the specified period of time. • E280-0002: Disconnection of FFC between the Main Controller PCB and the Reader Scanner Unit was detected. •...
  • Page 81 2. Technology Scanner Unit Back side (ADF) reading position Front side Scanner Unit reading position (Reader) Related service mode • Fine adjustment of image ratio in horizontal scanning direction when duplex scanning [paper front] FEEDER > ADJUST > ADJMSCN1 • Fine adjustment of image ratio in horizontal scanning direction when duplex scanning [back side] FEEDER >...
  • Page 82 2. Technology Skew Detection Detects skew by determining it from a scanned image instead of using sensors. It binarizes the scanned image to detect the following three items. Edge The shadow of the original on the opposed plate is detected as the edge of the original. Skew amount Skew amount is detected from the degree of the edge detected.
  • Page 83: Pickup Feed System

    2. Technology Correction of the left edge Corrects the left edge of the scanned image after skew correction if the left edge position of the image is not appropriate. Angle correction Corrects rotation angle on the scanned image after skew correction. Parallelogram correction Corrects the angle of the image to be 90 degrees by outputting the image while shifting it towards the horizontal scanning direction.
  • Page 84 2. Technology Timing Detection direc- Detecting sensor Copy mode tion Normal Mix of same Mix of dif- Long copy configura- ferent con- original (Copy) tion mode figuration (Copy > (Copy > Op- mode Other tions > Dif- (Copy > Op- Func- ferent Size tions >...
  • Page 85 2. Technology Width (mm) AB/Inch Identifica- Large Size/ Small LGL Identification Detection size (Original Width Detection Resist- tion Sensor Size Sensor Large/ Sensor ance) Small Sensor Larger than 247 mm and 263 mm or smaller Larger than 200 mm and 247 mm or smaller Larger than 172 mm and 200 mm or smaller...
  • Page 86 2. Technology Width (mm) AB/Inch Identifica- Large Size/ Small LGL Identification Detection size (Original Width Detection Resist- tion Sensor Size Sensor Large/ Sensor ance) Small Sensor Larger than 105 mm and 138.5 mm or smaller 120 mm or smaller 105 mm or smaller Narrow width original ●...
  • Page 87 2. Technology ADF Driver PCB Slide Guide (rear) AB/Inch Identification Sensor (PS411) Original Width Volume (VR401) Gear Gear Slide Guide (front) ● Detection in the Feed Direction Detection in the Feed Direction Detection signals of the Post-separation Sensor (PS402) and the Lead Sensor (PS404) are used to calculate the original size in the feed direction.
  • Page 88 2. Technology • The Original Sensor (PS415) detects that the original was placed on the original pickup tray and the original detection signal is sent to the ADF Driver PCB • The Cover Open/Closed Sensor (PS407) detects that the Feeder Cover is closed and sends the feeder cover open/closed detection signal to the ADF Driver PCB ADF driver PCB LED401...
  • Page 89 2. Technology Classifi- Name Description cation Motor M401 Pickup Motor Motor driving the A/B Roller M402 Pull-out Motor Motor driving the Pullout Roller M405 Pickup Roller Lifting Motor lifting and lowering the Pickup Roller Motor M406 Tray Lifting Motor Motor lifting and lowering the tray ■...
  • Page 90 2. Technology ■ Skew Detection Control Overview of detection Skew detection sensors are arranged along the horizontal scanning direction symmetrically with respect to the center line. This function measures the skew amount of originals from the difference of timings in which these sensors are turned ON. This prevents jams inside the ADF by stopping the feed when a stapled original or an original placed on the Pickup Tray at an angle is picked up.
  • Page 91 2. Technology Small Size Sensor B Roller Stapled Original Stapled Original Large Size Sensor Pullout Roller Center Line Large Size Sensor Feed Direction A Roller Small Size Sensor For the original width of 247 mm or more Small Size Sensor B Roller Stapled Original Large Size Sensor...
  • Page 92 2. Technology NOTE: The Stream Reading Glass of this equipment is applied with the coating to prevent adhering of dust so the dust evasion control is not executed. Dust Correction Control When dust enters between the Stream Reading Glass and original and continuous streaks occur in the vertical scanning direction of scanned image, the image correction is performed.
  • Page 93 2. Technology Symbol Sensor name PS420 Skew Detection Sensor (Large, Rear) UN402 Double Feed Detection Sensor PCB (Light-emitting) UN403 Double Feed Detection Sensor PCB (Light-receiving) PS407 Cover Open/Closed Sensor When a jam occurs, the sensor that detected the jam can be checked from the service mode. ■...
  • Page 94: Power Supply Assembly

    2. Technology NOTE: The Double Feed Sensor PCB uses an ultrasonic sensor. With the ultrasonic method, the oscillation portion emits ultrasonic wave to the paper surface. In the result, new ultrasonic wave is generated as the paper vibrates, and the reception side reads the ultrasonic wave.
  • Page 95: Main Controller System

    2. Technology Main Controller System Specifications / Configuration ■ Configurations/Functions Flash PCB Memory PCB Main Controller PCB Item Function Main Controller PCB System Control, Memory Control, Printer Output Image Processing Control, Reader Image Input Processing, Card Reader Connection I/F, Fax Image Processing, RTC, Power control, Sensor con- trol, Actuator control, Data backup function Main CPU : 2 GB, Image processing CPU : 2 GB + 1 GB USB port...
  • Page 96 2. Technology ■ Main Controller PCB J21 J81 J22 J19 J17 Functions and Specifications Functions and Specifications WIFI I/F WIFI/BLE I/F (OP) USB Card Reader I/F USB Memory I/F UI Power/Switch I/F Boot Device I/F UI Signal I/F Audio I/F (OP) USB(H)3.0/2.0 I/F FRAM I/F USB(D) I/F...
  • Page 97: Shutdown Sequence

    2. Technology ■ Startup Sequence Power Supply Switch ON Power Supply Switch ON Initializing process of hardware Starting system software [Flash PCB] Starting application [SSD] Standby screen display Standby screen display NOTE: To achieve faster startup, the progress bar and the active PCB are not synchronized. For this reason, the progress bar cannot be utilized for troubleshooting.
  • Page 98: Motion Sensor

    2. Technology NOTE: If the power supply is stopped without shutting down the machine, or if the processing to completely delete the SSD (deletion of the primary file) fails to be completed within the shutdown time (max. 90 sec.), data consistency is checked at startup, during which the progress bar is displayed.
  • Page 99 2. Technology Target Number displayed for each counter (in service mode)/Item Target re- gion code Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 Counter 7 Counter 8 Japan mod- Total 2 Copy (Full Total A (Full Copy Total A el type2...
  • Page 100 2. Technology Target Number displayed for each counter (in service mode)/Item Target re- gion code Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 Counter 7 Counter 8 AMS model NL/SK/RO/ type2 HR/BG/TR ITA model Total Total Total (Full Total (Full Scan (Total...
  • Page 101: Fan Control

    2. Technology Delivery position Print mode 1-sided print/2nd side of 2-sided print 1st side of 2-sided print Count-up timing Host machine Duplex Paper Sensor Third Output Tray Third Delivery Sensor (PS24) (PS38) When the Finisher is installed Finisher: Inlet Sensor (S1) Fan Control ■...
  • Page 102 2. Technology Circuit Name Role Error/alarm code Remarks desig- nation FM13 Fixing End Cooling Fan Cooling Fixing Assembly E805-0004 There is no setting for the 40 (inner front) ppm. FM14 Fixing End Cooling Fan Cooling Fixing Assembly E805-0005 There is no setting for the 40 (inner Rear) ppm.
  • Page 103: Environment Heater Control

    2. Technology Standby At the start of During a job After a job ERR/JAM Sleep a job Fixing End Cooling Fan (outer Stop Stop Full speed Stop Stop Stop back) Toner Container Cooling Fan Stop Stop Full speed Stop Stop Stop Power Supply Fan Half speed...
  • Page 104: Power Supply

    2. Technology Power supply ■ Main machine internal power supply configuration 3.3V Main SW 24V IL OUTLET DC Power UN401 Supply PCB ADF Driver PCB AC Driver PCB Finisher Fixing Assembly Environment Switch UN41 Main Controller PCB Cassette Heater UN39 Reader Heater Control Panel Main PCB...
  • Page 105 2. Technology The Main Power Switch is ON Standby Sleep Sleep Standby Sleep 1 Connected Sleep Deep Sleep The Main Power Switch is OFF Power OFF status in Power OFF status in Quick startup setting ON Quick startup setting OFF Standby The machine is running or can start operation immediately and all power is supplied in this mode.
  • Page 106: Quick Startup

    2. Technology • The Resourcedownloader is active (downloading / creating a backup of data such as Fonts). • Saving job is in process (the machine will not enter Sleep 1 during saving process to destinations such as Advanced Box even when scanning is completed). •...
  • Page 107 2. Technology • When turning ON the main power of the machine after turning OFF the main power from the Remote UI • The next time the power is turned ON after occurrence of the error code • The next time the power is turned ON after shifting to the service mode screen...
  • Page 108: Laser Exposure System

    2. Technology Laser Exposure System Overview An electrostatic latent image is formed on the Laser by the Photosensitive Drum exposure system. The laser scanner unit comprises an Laser unit and a scanner motor unit, and is controlled by a signal inputted from the DC controller.
  • Page 109: Specification

    2. Technology Specification Item Description Wave length 787 to 800mm Laser type Infrared (invisible) laser Laser output 15mW Number of Laser Scanner Units Number of Laser Beams 4 beam of each color Resolution 1200 dpi Motor type Brushless motor Number of motor rotations 70ppm:45354rpm 60ppm:37417rpm 50ppm:31465rpm...
  • Page 110: Horizontal Scanning Synchronization Control

    2. Technology Print Image formation instruction ready timing Printer PSTBY PINTR PRINT LSTR PSTBY status At 1st line (APC) LaserA Mode Standby Forcible Standby APC mode APC mode / Print mode name mode OFF mode mode Horizontal Scanning Synchronization Control Purpose Aligns the write start position in the horizontal scanning direction.
  • Page 111: Vertical Scanning Synchronization Control

    2. Technology Vertical Scanning Synchronization Control Purpose Aligns the write start position in the vertical scanning direction. Execution timing At each print Control description 1. The Main Controller detects an internal reference signal when it receives a print order. Based on this signal, a vertical scanning synchronous signal (ITOP) is generated and sent to the Main Controller.
  • Page 112: Apc(Auto Power Control)

    2. Technology 4. The C/Bk Laser Driver PCB controls the scanner motor control signal (acceleration signal: ACC, deceleration signal: DEC) based on the BD signal input timing to control the rotation speed of the scanner motor. Scanner Monitor BD Sensor Y Laser Y/Mk Laser ASIC...
  • Page 113: Bd Correction Control

    2. Technology 2. The Y/M Laser driver PCB and a C/Bk Laser driver PCB IC are set to an APC mode and forcedly emit Laser diodes of each color. The photodiode (PD) monitors the Laser diode (LD), and each Laser driver IC adjusts the output of the Laser diode to a constant light quantity.
  • Page 114 2. Technology Related Error Code • E100-0001: BD error • E110-0001: Scanner motor error (FG lock error on startup) • E110-0002: Scanner motor error (BD speed lock error at startup) • E110-0003: Scanner motor error (BD Phase lock error at startup) •...
  • Page 115: Image Formation System

    2. Technology Image Formation System Overview ■ Specification Item Function/method Photosensitive Drum Material OPC (Organic Photoconductor) Cleaning Cleaning Blade Process speed imageRUNNER ADVANCE DX C5870 series : 320 / 264 / 132 mm/s imageRUNNER ADVANCE DX C5860 series : 264 / 132 mm/s imageRUNNER ADVANCE DX C5850 series : 222 / 132 mm/s imageRUNNER ADVANCE DX C5840 series : 170 / 132 mm/s Drum Heater...
  • Page 116 2. Technology ■ Parts Configuration [10] [11] Parts name Parts name Toner Cartridge Patch Sensor Unit/Registration Sensor Unit ITB Unit Developing Unit ITB Cleaner Unit Drum Unit Primary Transfer Roller [10] Laser Scanner Unit Secondary Transfer Inner Roller [11] Waste Toner Cartridge Secondary Transfer Outer Roller ■...
  • Page 117: Drum Unit / Developing Unit

    2. Technology Block Process Details of processing Static latent image for- Primary charging The surface of the Photosensitive Drum is charged to make a uniform neg- mation block ative potential. Laser exposure Emission of the laser light forms a static latent image on the surface of the Photosensitive Drum.
  • Page 118 2. Technology Parts name Role Bk ITB Motor Rotation of the Photosensitive Drum (Bk) Related error codes Drum Motor error • E012-0101 : CL Startup error of Drum Motor • E012-0106 : CL Rotation speed error of the Drum Motor •...
  • Page 119 2. Technology Control details Turn the Pre-Exposure LED Activation on and light up the Photosensitive Drum. Related Service Mode • Adj of Y Pre-exposure LED current(1/1 speed) : COPIER > ADJUST > EXP-LED > PR-EXP-Y • Adj of M Pre-exposure LED current(1/1 speed) : COPIER >...
  • Page 120 2. Technology (Level2) COPIER > Display > DENS > CHG-DC-C (Level2) COPIER > Display > DENS > CHG-DC-K Related Error Code Charging failure E064-1101 E064-1201 E064-1301 E064-1401 ● Charging AC Bias Control For AC bias, discharge current control is performed to calculate an appropriate Vpp (potential difference between the maximum value and minimum value of the AC voltage waveform).
  • Page 121 2. Technology Detection timing: • At power-on • When recovering from sleep (after 8 hours or more have elapsed) Detection description: The following is determined from the AC current monitor value when discharge current control is executed to detect the presence or absence of the Drum Unit.
  • Page 122 2. Technology 2. If there is Drum Unit Memory, judge whether the Drum Unit is new or old (has been replaced or not). UN41 Main Controller PCB UN54 Drum Driver PCB Information specific to the drum Drum Unit Memory Related Alarm Codes Drum Unit (each color) replacement completion alarm Drum Unit (Y) replacement completion alarm:43-0070 Drum Unit (M) replacement completion alarm:43-0071...
  • Page 123 2. Technology UN41 Main Controller PCB UN54 Drum Driver PCB Information specific to the drum Drum Unit Memory Item Advance notice alarm Replacement completion Alarm code name Drum Unit advance notice alarm *1 Drum Unit replacement completion alarm Alarm code •...
  • Page 124 2. Technology Alarm code • Drum Unit (each color) advance notice alarm 40-0070 : Y 40-0071 : M 40-0072 : C 40-0073 : K • Drum Unit (each color) replacement completion alarm 43-0070 : Y 43-0071 : M 43-0072 : C 43-0073 : K ●...
  • Page 125: Developing Control

    2. Technology Developing Control In this machine, charging is performed on the Developing Cylinder the same as the Charging Roller, and imaging is performed using a 2-component developing method for all colors. The bias applied to the cylinder is calculated from the data calculated based on the absolute moisture content obtained from the Environment Sensor.
  • Page 126: Primary Transfer Control

    2. Technology E020-01A8 E020-0234 E020-02A8 E020-0334 E020-03A8 E020-04A8 E020-01B8 E020-02B8 E020-03B8 E020-0434 E020-04B8 E021-0120 E021-0220 E021-0320 E021-0420 Charging failure E064-1100 E064-1101 E064-1200 E064-1201 E064-1300 E064-1301 E064-1400 E064-1401 development failure E064-1103 E064-1203 E064-1303 E064-1403 Primary Transfer Control ■ Basic Control Primary transfer control refers to control to apply a primary transfer bias to the Primary Transfer Roller and transfer the toner on the Photosensitive Drum to the ITB.
  • Page 127 2. Technology Parts name [ 3 ] Photosensitive Drum Overview The following is an overview of the basic control in the primary transfer control. • Apply the primary transfer bias to the Primary Transfer Roller. • Transferability becomes unstable due to variations in resistance caused by wear of the Primary Transfer Roller, environmental factors, such as temperature and humidity, and others.
  • Page 128 2. Technology ( Level 2 ) COPIER > Adjust > HV-TR > 1TR-TGM : Adjusts the primary transfer ATVC target current for M-color (at high speed) ( Level 2 ) COPIER > Adjust > HV-TR > 1TR-TGM2 : Adjusts the primary transfer ATVC target current for M-color (at low speed) ( Level 2 ) COPIER >...
  • Page 129 2. Technology ■ Primary Transfer Roller Disengagement Control The color Primary Transfer Rollers are disengaged in the single color Bk mode in order to increase the life of image formation parts (Photosensitive Drum, ITB). The cam mechanism [1] provides 3 phases, which correspond to the 3 states of Bk mode, CL mode/Full disengaged. Color Primary transfer disengagement initialization operation When the power is turned on and the door is closed, initialization operation is performed to ensure that the coupling engages...
  • Page 130: Secondary Transfer Control

    2. Technology Status of each mode/timing to enter each mode Mode Condition Operation status Bk mode Only the Bk Primary Transfer Roller is engaged At standby Detected by the Primary Transfer Detachment Sensor (PS41) CL mode Full disengaged mode Adjustment operation (Bk Mode) CL mode All Primary Transfer Rollers are engaged At color printing (when image formation is...
  • Page 131 2. Technology Parts name Role Secondary Transfer Outer Roller As well as attracting toner on the ITB to the paper, paper is fed. Secondary Transfer Inner Roller Secondary Transfer nip formation and ITB feed are performed. Separation Static Eliminator Static charge is eliminated from the paper. Paper Overview The following is an overview of the basic control in the secondary transfer control.
  • Page 132 2. Technology ■ Secondary Transfer Bias Control In order to transfer the toner from the ITB onto paper, the voltage calculated by the secondary transfer ATVC control is applied to the Secondary Transfer Outer Roller. The secondary transfer bias (DC), which has been generated on the Secondary Transfer High-Voltage PCB (UN7), is applied to the Secondary Transfer Outer Roller.
  • Page 133 2. Technology Frictional parts Steering roller Frictional parts Control description The mechanism for preventing displacement is shown below. 1. The ITB is displaced toward one side. 2. The belt is displaced and driven onto the sliding member at the end. This sliding member does not rotate, and friction is generated between the belt and the sliding member.
  • Page 134 2. Technology ■ ITB Cleaning Control description After secondary transfer, the toner that remains on the ITB is removed before the next transfer. 1. The ITB Cleaning Blade scrapes toner on the ITB. 2. The scraped toner is fed to the Waste Toner Container by the ITB Cleaning Screw. Parts Name Roll ITB Cleaning Screw...
  • Page 135 2. Technology UN74 Related alarm codes • 40-0374(Prior notification alarm) • 43-0374(Replacement completion alarm) Related Services mode • COPIER>COUNTER>DRBL-1>ITBCLN-U ■ Secondary Transfer Outer Roller Cleaning Control This machine cleans the Secondary Transfer Outer Roller in order to prevent soiling of the back of the paper. Control timing •...
  • Page 136 2. Technology ■ Separation This control separates paper from the ITB by elastic force of the paper. (Curvature separation method) In the case of thin paper which has low elastic force, the Static Eliminator removes positive potential at the back of the paper. This reduces electrostatic absorption force of the paper so that paper can be easily separated.
  • Page 137: Image Stabilization Control

    2. Technology Image Stabilization Control ■ Overview Purpose: To control to prevent image failure due to change of the environment or deterioration of parts to ensure stabilized print image Various controls are performed to form patch pattern [1] on the ITB and read the patch pattern using the Registration Sensor Unit (Rear/Front/Center) (UN16/UN17/UN18).
  • Page 138 2. Technology ■ Registration Patch Sensor Adjustment The correction of the Registration Patch Sensor light intensity and sampling of the ITB background are performed. Configuration of the Registration Patch Sensor The light produced by the LED is reflected from the patch image and detected by the light-receiving element. There are two types of waves that are P wave (regular reflection) and S wave (diffuse reflection), and the light intensity is detected by the light-receiving element.
  • Page 139 2. Technology (Level 2) COPIER > Adjust > DENS > DMAX-M (Level 2) COPIER > Adjust > DENS > DMAX-C (Level 2) COPIER > Adjust > DENS > DMAX-K Adjustment of the D-max target density of each color To adjust the target density of D-max control when the density of a solid part of an image is not appropriate even when Auto Adjust Gradation is executed.
  • Page 140 2. Technology ■ Color Displacement Correction Control Read the patch formed on the ITB and correct color displacement caused by uneven exposure (skew) from the Laser Scanner Unit. Control description: Color displacement is corrected by forming a patch for color displacement on the ITB and reading the amount of color displacement by the Patch Sensor.
  • Page 141 2. Technology ■ Real-time Multiple Tone Correction In order to always maintain an appropriate gradation performance, a patch of multiple tone correction is formed on the ITB and LUT correction is performed. Function Features The features of functions compared to the conventional ARCDAT control or D-half control are as follows. •...
  • Page 142: Toner Supply Control

    2. Technology Toner Supply Control ■ Parts / Drive Configuration Toner is supplied from the Toner Cartridge to the Developing assembly. The Toner concentration Sensor (Y/M/C/BK) of the Developing assembly is used to detection remaining amount in Toner Cartridge. M7, M8, M9, M10 UN33, UN34 PS35, PS36 UN35, UN36...
  • Page 143 2. Technology ■ Bottle State Detection To detect the state of the Toner Cartridge Detection timing • At power-on • When the Front Cover is closed • At recovery from sleep mode Toner Bottle Memory Contact (Y/M/C/Bk) (UN 33/UN 34/UN 35/UN 36) performs a state Detection from a Toner Bottle Memory (Y/M/C/BK) (UN 29/UN 30/UN 31/UN 32).
  • Page 144 2. Technology Related Service Mode Display of each color Toner Cartridge ID COPIER > Display > MISC > TNRB-IDY COPIER > Display > MISC > TNRB-IDM COPIER > Display > MISC > TNRB-IDC COPIER > Display > MISC > TNRB-IDK Output of the Toner Cartridge ID report COPIER >...
  • Page 145 2. Technology M7, M8, M9, M10 PS35, PS36 UN33, UN34 PS37, PS38 UN35, UN36 M3, M4 M5, M6 TS1, TS2, TS3, TS4 UN41 Main Controller PCB Video Count Value UN54 Developing Assembly supply count Drum Driver PCB ATR Sensor result Related Error Code ATR output error E020-01A8 / -01B8 E020-02A8 / -02B8...
  • Page 146 2. Technology COPIER > Adjust > DENS > REF-M COPIER > Adjust > DENS > REF-C COPIER > Adjust > DENS > REF-K Adjustment of each color toner density target value lower limit ( Level 2 ) COPIER > Adjust > DENS > LLMT-PTY ( Level 2 ) COPIER >...
  • Page 147 2. Technology COPIER > Display > DENS > SGNL-M COPIER > Display > DENS > SGNL-C COPIER > Display > DENS > SGNL-K Display of each color developer density variation rate COPIER > Display > DENS > DENS-Y COPIER > Display > DENS > DENS-M COPIER >...
  • Page 148 2. Technology Operation of the host machine In this machine, Toner Cartridge Motors are arranged for each color to perform toner supply. The Toner Cartridge Motor (Y/M/C/K) (M7/M8/M9/M10) is driven to supply the toner with the amount as determined based on the Toner Density Sensor (TS1/2/3/4) and video count output value.
  • Page 149 2. Technology • E025-0420:Toner Cartridge Motor error (BK) • E025-0168:Toner supply error(Y) • E025-0268:Toner supply error(M) • E025-0368:Toner supply error(C) • E025-0468:Toner supply error(BK) Related Service Mode Each color toner supply counter COPIER > Counter > MISC > T-SPLY-Y COPIER > Counter > MISC > T-SPLY-M COPIER >...
  • Page 150 2. Technology Status name Low remaining toner in container Toner Cartridge Empty (To- ner Empty) Toner Status Toner Cartridge: Low toner remaining Toner Cartridge: 0% Alarm code name Toner prior notification alarm *1 Toner low alarm *5 Toner Cartridge empty alarm Alarm codes 10-0017 10-0001...
  • Page 151 2. Technology • 10-0404 : (K) Toner low (each color) alarm (UGW-generated alarm) • 10-0001 : (Bk) • 10-0002 : (C) • 10-0003 : (M) • 10-0004 : (Y) ■ Detection of Toner Cartridge Premature Replacement / Toner Replacement Completion Purpose To detect the completion of replacement of Toner Cartridge.
  • Page 152 2. Technology • The DC Controller PCB was replaced, and then a new Toner Cartridge is installed after the power was turned ON with the Toner Cartridge removed or the Front Door open. Control Panel menu Volume Control > Audible Tones > Non-Empty Toner Rplcd. Tone Service mode •...
  • Page 153: Waste Toner Feed Control

    2. Technology Waste Toner Feed Control ■ Parts / Drive Configuration Waste toner/Waste developer in the Drum Unit and ITB Cleaning Unit is fed to the Waste Toner Container. SW10 UN37 Parts name Role ITB Cleaning Screw Collected toner is fed to the ITB Cleaning Unit. Drum Unit Cleaning Screw Residual toner in the Drum Unit is fed.
  • Page 154 2. Technology ITB Motor error E012-0301 E012-0306 ■ Waste Toner Container Detection The Waste Toner Container Detection Switch (SW10) is used to detect the presence/absence of the Waste Toner Container. SW10 ■ Waste Toner Container Full Level Detection To detect the toner level accumulated in the Waste Toner Container. Waste Toner Feed ...
  • Page 155: Other Controls

    2. Technology Detection items Waste Toner Contain- Waste Toner Contain- Waste Toner Contain- Waste Toner Contain- er advance notice er preparation warn- er full level er replacement com- alarm*1 ing*2 pletion alarm Main machine operation Replacement not yet needed. Main machine is stopped. Replacement not yet nee- after the message is dis- played Alarm code...
  • Page 156 2. Technology Drum Fusing Band Developing Discharge Sequence Black Band Sequence Transparency Sequence Solid Color Band (Y/M/C/Bk) Solid Black Band ● Black Band Sequence In order to prevent flipping of the blade of the ITB Cleaning Blade, a 10 mm toner band (Bk) is supplied to the blade in the vertical scanning direction to reduce the friction force in areas of sliding.
  • Page 157 2. Technology ■ Warm-up Rotation Adjustment Warm-up rotation is an operation to check the status of sensors, motors, and others, when the power is turned on, at recovery from sleep mode, or at jam removal. According to the conditions, warm-up rotation is performed. Note that warm-up rotation adjustment is not performed when the state is "no Waste Toner Container", "waste toner full", or "no toner".
  • Page 158: Fixing System

    2. Technology Fixing System Overview ■ Features This machine uses an on-demand fixing method. Name Name Fixing Inlet Guide Fixing Heater *1 Pressure Roller Separation Guide Fixing Film Fixing Delivery Roller *1: Fixing heaters are available for 70/60/50 ppm machines (both ends Electrode type) and for 40 ppm machines (One-Side Electrode Type).
  • Page 159 2. Technology ■ Parts Configuration UN38 PS19 Name Function/Method Film Unit A toner image on paper is fixed by applying heat/pressure. Pressure Roller UN38 Fixing Memory PCB Detection of the fixing PS19 Inner Delivery Sensor Detection of paper after fixing Fixing Heater Ceramic Heater Main Thermistor...
  • Page 160: Overview Of Fixing Temperature Control

    2. Technology Overview of Fixing Temperature Control Fixing temperature STBY INTR PRNT Flying start Startup During-print Sheet-t control (warm-up control o-sheet temperature rotation) temperature control control temperature temperature Time Command for Command for flying start print start Standby temperature control Fixing temperature STBY...
  • Page 161: Print Temperature Control

    2. Technology Control description Starts up the machine until it reaches the designated temperature and then controls the temperature. Related Service Mode Set whether to execute flying start (Service Mode: Lv. 2) • COPIER > OPTION > IMG-FIX > FLYING Print temperature control Fixing temperature...
  • Page 162: Down Sequence Control

    2. Technology Related Service Mode Display the detected temperature of the thermistor • COPIER > DISPLAY > ANALOG > FIX-C (Displays temperature at center of Fixing Film • COPIER > DISPLAY > ANALOG > FIX-E (Displays temperature at center of Fixing Heater) •...
  • Page 163: Fixing Film Edge Cooling Control

    2. Technology Non-feeding area Non-feeding area Startup conditions When switching to paper that is wider than the preceding sheet while printing and the detected temperature of the Sub Thermistor F/R and Film Thermistor F/R at that time exceeds the designated temperature Operation The feeding the succeeding sheet and power supply to the heater are stopped and cooled.
  • Page 164: Film Unit Engagement/Disengagement Control

    2. Technology Direction of movement Shutter PS31 LTRR A4R GLTRR K16R STMR Postcard PS39 Shutter FM13 FM14 CAUTION: FM 13 and FM 14 are set only at 70/60/50 ppm. Related Error Code E840-0000(Fixing Shutter HP error) Film Unit Engagement/Disengagement Control The Film Unit is disengaged from the Pressure Roller under a specific condition in order to prevent deformation of the Fixing Film/ Pressure Roller due to heat and pressure that arise when the drive of the Pressure Roller stops, and to improve jam removability.
  • Page 165 2. Technology PS34 Sensor Flag Pressure Arm Film Unit Pressure Roller Engaged Execution condition/timing (disengagement): • When turning OFF the power • At occurrence of a jam • At occurrence of an error • When left for a predetermined time •...
  • Page 166: Fixing Loop Control

    2. Technology Fixing loop control Purpose To prevent image defects/feed defects Control description To maintain a fixed amount of deflection when feeding an Paper from the Secondary Transfer Outer Roller to the Fixing Pressure Roller. When Paper is feeding to Fixing Assembly: When the feeding speeds of the Fixing Pressure Roller and the Secondary Transfer Outer Roller are different, image defects, Paper wrinkles, image elongation, and the like occur.
  • Page 167: Fixing Unit Detection

    2. Technology 3. When the Paper trailing edge passes in front of the Secondary Transfer nip section, the fixing motor driving speed is returned to a constant speed. [Large loop detection] Fixing Pressure Roller Fixing Film Fixing Motor PS16 Feeding speed UP Fixing Motor PS16 Feeding speed Down PS16...
  • Page 168: Detection Of New Fixing Unit

    2. Technology When it is determined that there is no Fixing Unit, "Set the Fixing Unit." is displayed on the UI. Detection of New Fixing Unit The Fixing Memory PCB (UN38) detects whether the Fixing Unit is new at power-on/recovery from sleep mode/closing of the cover.
  • Page 169 2. Technology Code Description Clearing of error E002 0004 After the Fixing Heater was turned ON, the Sub Thermistor F detected error in temperature in- Required*1 crease. 0005 After the Fixing Heater was turned ON, the Sub Thermistor R detected error in temperature in- Required*1 crease.
  • Page 170: Pickup Feed System

    2. Technology Pickup Feed System Overview Reverse /Duplex Assembly Fixing/ Registration Assembly Multi-purpose Tray Pickup Assembly Cassette Assembly 1 Cassette Assembly 2 ■ Specification Item Description Pickup Method “Product Specifications” on page 13 Paper size “Paper type” on page 27 Paper type “Paper type”...
  • Page 171 2. Technology Item Description Paper Level Detec- Multi-purpose Tray tion Cassette 1/2 Yes (the remaining paper is displayed on the Control Panel in three levels) Transparency Detec- tion Lead Edge Margin 4.0 mm +1.5/-1.0 mm Left Edge Margin 1-Sided: 2.5 ± 1.5 mm 2-Sided:2.5 ±...
  • Page 172 2. Technology Name Name Cassette 1 Feed Roller [15] Secondary Transfer Inner Roller Cassette 1 Separation Roller [16] Duplex Feed Upper Roller Cassette 2 Pickup Roller [17] Fixing Pressure Roller Cassette 2 Feed Roller [18] Fixing Inner Delivery Roller Cassette 2 Separation Roller [19] Vertical Path Roller 1 Cassette 2 Pullout Roller...
  • Page 173 2. Technology Name Name PS18 Fixing Wrapping Detection Sensor PS33 Multi-Purpose Tray Pullout Sensor PS19 Inner Delivery Sensor PS43 Duplex Upper Sensor PS20 First Delivery Sensor ● Diagram of Load Drives Name Name Name Name M2 ITB Motor Duplex Motor M12 Cassette 1,2 Pickup Motor First Delivery Motor M13 Vertical Path Motor 1...
  • Page 174 2. Technology ■ Paper Path Acceleration section Reverse Mouth Second Delivery Third Delivery First Delivery Multi-purpose Tray Pickup Cassette 1 Pickup Cassette 2 Pickup Option Cassette Pickup...
  • Page 175: Cassette Pickup Assembly

    2. Technology Cassette Pickup Assembly ■ Parts Configuration PS11 PS13 PS12 PS10 Name Remarks Name Remarks Cassette 1 Pullout Roller Cassette 1 Paper Surface Sen- Cassette 2 Pullout Roller Cassette 2 Paper Surface Sen- Cassette 1 Pickup Roller Cassette 1 Levets Sensor Cassette 1 Feed Roller Cassette 2 Levets Sensor Cassette 1 Separation Roller...
  • Page 176 2. Technology ■ Drive Configuration Name Name Cassette 1 Pickup Roller Cassette 2 Pullout Roller Cassette 1 Feed Roller Lifting Plate Cassette 1 Separation Roller Cassette 1,2 Lifter Motor Cassette 1 Pullout Roller Cassette 1,2 Pickup Motor Cassette 2 Pickup Roller Vertical Path Motor 1 Cassette 2 Feed Roller Vertical Path Motor 2...
  • Page 177 2. Technology ■ Drawer Paper Size Detection The size of paper set in a cassette will be detected and determined by the settings of Paper Size Group for Auto Recognition in Drawer (All Sizes, A/B Size, Inch Size, A/K Size). Size Detection Results Paper Size Group for Auto Recognition in Drawer*1 in each Drawer...
  • Page 178 2. Technology Name Trailing edge guide plate Side guide plate Cassette 1 Size Detection Cassette 2 The paper size in Cassette 2 is automatically detected by Cassette 2 Size Detection by adjusting the position of the guide plate. Each switch detects the width by combining ON and OFF of 3 microswitches comprising it. Cassette 2 Size Detection 2 detects the width and Cassette 2 Size Detection 1 detects the length.
  • Page 179 2. Technology Name Trailing edge guide plate Link Arm Side guide plate Side detection plate Cassette 2 Size Detection 1 Cassette 2 Size Detection 2 ■ Cassette Detection Cassette is detected by the Cassette Size Switch. When none of the following microswitches of the Cassette Size Switch is pressed, "no cassette"...
  • Page 180 2. Technology Paper Level Sensor It is installed in the Lifter Unit to detect the paper level in a cassette. It estimates the timing when the paper level falls below 66% by calculating the rotation time of the Cassette 1,2 Lifter Motor (M11).
  • Page 181: Multi-Purpose Tray Pickup Assembly

    2. Technology Cassette 2 Name Lifter Gear Paper Detection Lever Lifting Plate Cassette 2 Paper Sensor Cassette 2 Paper Level Sensor Cassette 2 Paper Surface Sensor Multi-purpose Tray Pickup Assembly ■ Parts / Drive Configuration PS29 PS30 UN20 PS31 PS28 Name Name MP Pickup Roller...
  • Page 182 2. Technology Name Name MP Separation Roller PS31 Multi-Purpose Tray HP Sensor Multi-purpose Tray Pickup Motor UN20 Multi-Purpose Tray Width Sensing PCB PS28 Multi-purpose Tray Paper Sensor ■ Multi-purpose Tray Pickup Control The Multi-Purpose Tray is set to the Paper, and the is conveyed by the rotation of the Multi-purpose Tray Pickup Motor (M 19) to the Multi-Purpose Tray Pullout Roller.
  • Page 183 2. Technology Result of size detection Paper Size Group for Auto Recognition in Drawer* A/B Size Inch Size A/K Size Blank unless "Paper Settings" is performed due to non-standard size Custom size *: Set the paper size you want to perform automatic size detection in the Multi-purpose Tray in the following Setting/Registration. •...
  • Page 184: Fixing/Registration Assembly

    2. Technology Fixing/Registration Assembly ■ Parts / Drive Configuration PS14 PS15 Name Name Registration Roller PS15 Registration Sensor 2 Cassette 1 Pullout roller Vertical Path Motor 1 PS14 Registration Sensor 1 Registration Motor ■ Registration Control Purpose: To correct paper skew / align the leading edges of image and paper After performing skew correction control, the leading edge of paper is aligned with the leading edge of image for feed control.
  • Page 185 2. Technology Registration Roller Registration Sensor 1 Registration Sensor 2 Paper Pullout Roller Slack CAUTION: 40ppm not have Registration Sensor 2 (PS15). ● Non-stop Registration Control / Stop Registration Control Depending on the paper feed condition, the following 2 controls are used as feed controls to align the leading edge of paper with the leading edge of image: Non-stop Registration Control The control to align the leading edge of paper with the leading edge of image by accelerating and decelerating the feed speed.
  • Page 186: Duplex / Delivery Assembly

    2. Technology Duplex / Delivery Assembly ■ Parts / Drive Configuration [1] [2] [9] [3] [8] [4] [7] [5] [6] Name Name Second Delivery Roller Duplex Motor Duplex Reverse Roller First Delivery Motor First Delivery Roller Second Delivery Motor Vertical Path Roller 2 Delivery Port Switching Flapper Solenoid Vertical Path Roller 1 Third Delivery Flapper Solenoid...
  • Page 187: Jam Detection

    2. Technology [Reverse stop position] Duplex Reverse Roller [Duplex upper standby position] Registration Roller Duplex Feed Upper Roller [Duplex pickup standby position] ■ Delivery Control This machine executes face-down delivery (delivers paper to the Delivery Tray with the print side down). When face-up delivery (paper is delivered to the Delivery Tray with the print side up) is specified for a job, an image is created on the 1st side, and then the paper is passed through the duplex path and delivered with no image created on the 2nd side.
  • Page 188 2. Technology Jam code Sensor Name Code 01: Delay jam 02: Stationary 0A: Power-on XX0B Third Delivery Sensor PS24 XX0C Duplex Upper Sensor PS43 XX0D Duplex Lower Sensor PS27 XX0E Multi-Purpose Tray Pullout Sensor PS33 XX0F Cassette 1 Paper Surface Sensor *4 XX10 Multi-Purpose Tray Pullout Sensor PS33...
  • Page 189: Technical Explanation (System)

    Technical Explanation (System) Overview........... 178...
  • Page 190: Overview

    3. Technical Explanation (System) Overview For following items, refer to the "imageRUNNER ADVANCE V3.x System Service Manual". • System Management • Authentication • Security Function • Firmware Management • Management of System Options • MEAP Application Management • Backup/Restoration • Monitoring ( e-Maintenance/imageWARE Remote ) Function...
  • Page 191: Periodical Maintenance

    Periodical Maintenance Periodically Replaced Parts....180 Consumable Parts......181 Cleaning / Inspection ....... 188...
  • Page 192: Periodically Replaced Parts

    4. Periodical Maintenance Periodically Replaced Parts DADF Thes DADF does not have parts that require periodical replacement. Reader Thes Reader does not have parts that require periodical replacement. Printer The printer does not have parts that require periodical replacement. Option Thes Option does not have parts that require periodical replacement.
  • Page 193: Consumable Parts

    4. Periodical Maintenance Consumable Parts Host machine [21] [24] [18] [10] [20] [19] [22] [11] [12] [14] [13] [15] [17] [16]...
  • Page 194 4. Periodical Maintenance [23] [26] [25] Service mode *3 Alarm code place- Parts Work de- Parts Prior no- Estimated ment Parts name number scrip- Remarks counter Life Value tification life *2 comple- tion (DRBL-1/ (LIFE) alarm tion 2/10) 40-xxxx alarm 43-xxxx Drum Unit (Y) Replace-...
  • Page 195 4. Periodical Maintenance Service mode *3 Alarm code place- Parts Work de- Parts Prior no- Estimated ment Parts name number scrip- Remarks counter Life Value tification life *2 comple- tion (DRBL-1/ (LIFE) alarm tion 2/10) 40-xxxx alarm 43-xxxx 10 Developing Unit (M) FM1- 1 720,000 pa- Replace-...
  • Page 196: Cassette Feeding Unit-Aq1

    4. Periodical Maintenance Cassette Feeding Unit-AQ1 Service mode Alarm code Parts num- Estimated life Parts coun- Parts Name Remarks Life value Replacement ber *1 (Life) Completion (DRBL-1/2) [1] Pickup Roller FL4-0762-000 500,000 sheets Re- PD-PU-RL 43-0085/-0088 C3/C4 [2] Feed Roller FL4-0763-000 500,000 sheets Re- PD-FD-RL...
  • Page 197: High Capacity Cassette Feeding Unit-C1

    4. Periodical Maintenance High Capacity Cassette Feeding Unit-C1 Alarm Service mode code Parts num- Estimated life Replace- Parts Name Remarks Parts coun- ber *1 Life value ment (Life) Comple- (DRBL-1/2) tion [1] High Capacity Cas- FL4-0762-000 500,000 sheets Re- HCCPU-RL 43-0574 sette Pickup Roller [2] High Capacity Cas-...
  • Page 198: Staple/Booklet Finisher-Ab1

    4. Periodical Maintenance Alarm Service mode code Parts num- Estimated life Replace- Parts Name Remarks Parts coun- ber *1 Life value ment (Life) Comple- (DRBL-1/2) tion Feed Roller FC0-9450-00 1,000,000 PD-FD-RL 43-0576 sheets Separation Roller FC0-9631-00 1,000,000 DF-SP-RL 43-0572 sheets *1: The parts numbers may change due to the changes of design and other causes.
  • Page 199: Inner Finisher-L1

    4. Periodical Maintenance Service Mode Alarm Code Parts number Estimated life Parts name Remarks Parts counter Replacement (DRBL-2) completion [4] Paddle FE3-6957-000 1,000,000 FIN-MPDL 43-0681 Times Booklet Finisher-AB1 Service Mode Alarm Code Parts number Estimated life Parts name Remarks Parts counter Replacement (DRBL-2) completion...
  • Page 200: Cleaning / Inspection

    4. Periodical Maintenance Cleaning / Inspection Host Machine Name Timing Work Descrip- Remarks tion Secondary Transfer Front Inside Guide As needed Cleaning Perform as needed during a service visit for parts re- placement Pre-secondary transfer Outer Guide As needed Cleaning Secondary Transfer Outlet Guide As needed Cleaning...
  • Page 201: Staple/Booklet Finisher-Ab1

    4. Periodical Maintenance Staple/Booklet Finisher-AB1 Maintenance item Interval Description Remarks Transmission Sensor When Needed Cleaning Rollers When Needed Cleaning Inner Finisher-L1 Maintenance item Interval Description Remarks Transmission Sensor When Needed Cleaning Rollers When Needed Cleaning...
  • Page 202: Parts Replacement And Cleaning

    Parts Replacement and Cleaning Preface..........191 Parts List........... 192 External Cover/Interior System..217 Original Exposure System....237 Original Feed System (Single Pass DADF)..........252 Main Controller System.....284 Laser Exposure System....288 Fixing System........290 Image Formation System....302 Pickup Feed System......331 Cleaning..........351...
  • Page 203: Preface

    5. Parts Replacement and Cleaning Preface Outline This chapter describes disassembly and reassembly procedures of the printer. The service technician is to identify the cause of printer failures following the disassembly procedures of each part to replace the defective parts or the consumable parts. Note the following precautions when working on the printer.
  • Page 204: Parts List

    5. Parts Replacement and Cleaning Parts List Main Unit [18] [16] [17] [15] [10] [11] [12] [13] [14] Name Name Cassette 1 [10] ITB Unit Cassette 2 [11] ITB Cleaner Unit Cassette 1 Pickup Unit [12] Developing Assembly + Drum Unit Cassette 2 Pickup Unit [13] Laser Scanner Unit...
  • Page 205: External Cover

    5. Parts Replacement and Cleaning External Cover ■ Host Machine (Front view, Left side), Reader [16] [15] [10] [11] [14] [12] [13] Name Remarks Reader Left Cover Reader Left Retaining Cover Reader Hinge Lower Cover (Left) Reader Glass Support Cover Reader Right Retaining Cover Reader Front Cover Right Front Upper Cover...
  • Page 206 5. Parts Replacement and Cleaning ■ Main Machine (Rear view, Right side), Reader [23] [22] [21] [24] [15] [26] [20] [10] [25] [11] [19] [12] [18] [17] [13] [14] [16] [15] Name Remarks Reader Right Cover Reader Hinge Lower Cover (Right) Remove the Maintenance Cover (Upper) Reader PCB Cover Reader Rear Cover...
  • Page 207 5. Parts Replacement and Cleaning Name Remarks [26] Multi-purpose Tray Pickup Sub Tray ■ Main Machine (Inside the machine) • 70/60/50ppm [18] [19] [17] [16] [15] [14] [13] [12] [10] [11] Name Remarks Toner Cartridge Replacement Door (Y) Toner Cartridge Replacement Door (M) Toner Cartridge Replacement Door (C) Toner Cartridge Replacement Door (Bk) Front Inner Upper Cover...
  • Page 208 5. Parts Replacement and Cleaning [13] [14] [12] [11] [10] Name Remarks Fan Holder Front Inner Lower Cover Drum Unit Retaining Cover (Bk) Drum Unit Retaining Cover (C) Drum Unit Retaining Cover (M) Drum Unit Retaining Cover (Y) First Delivery Tray ASIA/CN/LTN Push-out Stopper Inner Connector Cover...
  • Page 209: Motor

    5. Parts Replacement and Cleaning Motor M24(60/50/40ppm) M26(70ppm) Name Remarks Toner Container Motor (Y) Toner Container Motor (M) Toner Container Motor (C) Toner Container Motor (Bk) Cassette 1, 2 Lifter Motor First Delivery Motor Second Delivery Motor Fixing Motor Waste Toner Feed and Stirring Motor FAN Shutter Motor Polygon Motor 60/ 50//40 ppm...
  • Page 210 5. Parts Replacement and Cleaning Name Remarks CL Drum Motor ITB Motor Developing Motor (Y) Developing Motor (M) Developing Motor (C) Developing Motor (Bk) Primary Transfer Disengagement Mo- Bk Drum Motor...
  • Page 211 5. Parts Replacement and Cleaning Name Remarks Cassette 1, 2 Pickup Motor Vertical Path Motor 1 Vertical Path Motor 2 No setting for 40 ppm Registration Motor Duplex Feed Motor Multi-purpose Tray Pickup Motor...
  • Page 212: Clutch/ Solenoid

    5. Parts Replacement and Cleaning Clutch/ Solenoid Name Remarks Registration Shutter Solenoid Delivery Port Switching Flapper Sole- noid Third Delivery Flapper Solenoid Option...
  • Page 213: Switches

    5. Parts Replacement and Cleaning Switches SW16 SW10 Name Remarks Environment Switch DC Interlock Switch Cassette 1 Size Detection 1 Cassette 2 Size Detection 1 Cassette 2 Size Detection 2 Front Door Switch Right Lower Door Switch SW10 Waste Toner Container Detection Switch SW16 Main Switch...
  • Page 214: Sensor

    5. Parts Replacement and Cleaning Sensor PS29 PS32 PS31 PS25 PS30 PS33 PS28 PS43 PS18 PS17 PS16 PS27 Name Remarks PS16 Fixing Arch Sensor 1 PS17 Fixing Arch Sensor 2 PS18 Fixing Wrapping Detection Sensor PS25 Right Lower Door Sensor PS27 Duplex Lower Sensor PS28...
  • Page 215 5. Parts Replacement and Cleaning PS22 PS24 PS23 PS21 PS20 PS39 PS14 PS15 PS19 Name Remarks PS14 Registration Sensor 1 PS15 Registration Sensor 2 No setting for 40 ppm PS19 Inner Delivery Sensor PS20 First Delivery Sensor PS21 First Delivery Tray Full Sensor PS22 Second Delivery Sensor PS23...
  • Page 216 5. Parts Replacement and Cleaning PS11 PS13 PS12 PS10 Name Remarks Cassette 1 Paper Surface Sensor Cassette 2 Paper Surface Sensor Cassette 1 Paper Sensor Cassette 2 Paper Sensor Cassette 1 Pickup Nip Sensor No setting for 40 ppm PS10 Cassette 2 Pickup Nip Sensor No setting for 40 ppm PS11...
  • Page 217 5. Parts Replacement and Cleaning Name Remarks Toner concentration sensor (Y) Toner concentration sensor (M) Toner concentration sensor (C) Toner concentration sensor (Bk)
  • Page 218 5. Parts Replacement and Cleaning PS34 PS48 PS41 Name Remarks Cassette 1 Levets Sensor Cassette 2 Levets Sensor PS34 Fixing Pressure Release Sensor PS41 Primary Transfer Detachment Sensor PS48 Pre-Registration Disengagement HP Sensor...
  • Page 219 5. Parts Replacement and Cleaning PS47 PS46 PS45 PS44 PS38 PS37 PS36 PS35 Name Remarks PS35 Toner supply sensor (Y) PS36 Toner supply sensor (M) PS37 Toner supply sensor (C) PS38 Toner supply sensor (Bk) PS44 Inner Cover Open/Close Sensor (Y) No setting for 40 ppm PS45 Inner Cover Open/Close Sensor (M) No setting for 40 ppm...
  • Page 220: Heater

    5. Parts Replacement and Cleaning Heater H2(100V/120V) H4(230V) Name Remarks Fixing Heater (100V/120V) Drum Heater (100/120V) Cassette Heater Drum Heater (230V) Main Thermistor Sub Thermistor F Sub Thermistor R Film Thermistor C Film Thermistor F Film Thermistor R Thermistor switch...
  • Page 221: Speaker

    5. Parts Replacement and Cleaning Speaker Name Remarks Control Panel Speaker FAX Speaker...
  • Page 222: Pcb

    5. Parts Replacement and Cleaning UN38 UN17 UN18 UN16 UN20 UN10 Name Remarks Laser Driver PCB Y/M UN10 Laser Driver PCB C/Bk UN16 Registration Sensor F UN17 Registration Sensor R UN18 Patch Sensor UN20 Multi-Purpose Tray Width Sensing UN38 Fixing Memory PCB...
  • Page 223 5. Parts Replacement and Cleaning UN32 UN31 UN30 UN29 UN24 UN23 UN22 UN21 UN73 UN72 UN71 UN70 Name Remarks UN21 Drum Motor (Y) UN22 Drum Motor (M) UN23 Drum Motor (C) UN24 Drum Motor (Bk) UN29 Toner Container Memory (Y) UN30 Toner Container Memory (M) UN31...
  • Page 224 5. Parts Replacement and Cleaning UN36 UN35 UN34 UN33 UN15 UN14 UN28 UN13 UN27 UN12 UN26 UN25 UN56 UN37 UN11 Name Remarks UN11 Internal Temperature Sensor 1 UN12 LED PCB (Y) UN13 LED PCB (M) UN14 LED PCB (C) UN15 LED PCB (Bk) UN25 Drum Memory Contact (Y)
  • Page 225 5. Parts Replacement and Cleaning UN52 UN62 UN50 UN39 UN61 UN60 UN59 UN19 UN74 UN75 Name Remarks UN19 Environment Sensor UN39 Control Panel Main PCB UN50 Control Panel LED PCB UN52 Motion Sensor PCB UN74 Fuse PCB UN75 Fuse Relay PCB UN59 Developing Sub Bias PCB (Y) UN60...
  • Page 226 5. Parts Replacement and Cleaning UN41 UN54 UN57 UN58 Name Remarks Feed Driver PCB AC Driver PCB Power Supply PCB Transfer High-voltage PCB UN41 Main Controller PCB UN54 Drum Driver PCB UN57 Charging High-Voltage PCB UN58 Developing High-voltage PCB Wireless LAN PCB 1-line Fax 1-Line Modular PCB...
  • Page 227: Fan

    5. Parts Replacement and Cleaning FM10 FM12 FM11 FM14 FM15 FM13 Name Remarks Fixing Exhaust Fan Power Supply Fan Image Formation Cooling Fan (Front) Image Formation Cooling Fan (Rear) No setting for 40 ppm Fixing End Cooling Fan (outer front) Fixing End Cooling Fan (outer back) Secondary Transfer Heat Exhaust Delivery Adhesion Fan 1...
  • Page 228: Reader

    5. Parts Replacement and Cleaning Reader M101 PS104 PS105 PS101 PS102 PS103 Name M101 Reader Scanner Motor PS101 DADF Open/Close Sensor 1 PS102 DADF Open/Close Sensor 2 PS103 Reader Scanner Unit HP Sensor PS104 Original Size Sensor 1 PS105*1 Original Size Sensor 2 *1 : Use the AB/INCH type sensor option only when connected.
  • Page 229: External Cover/Interior System

    5. Parts Replacement and Cleaning External Cover/Interior System Fully Opening the Right Door NOTE: The opening and closing state of the right door is changed by moving the lever part to the following positions. • [A]:Right Door Open Position • [B]:Right Door Fully Open Position Removing the Right Door ■...
  • Page 230 5. Parts Replacement and Cleaning 2. Open the Front Cover. 3. Half-open the Right Door. 4. Open the Right Door (Lower). 5. Opening the Option Cassette Right Door (If an optional Cassette is installed) 6. Remove the Connector Cover (Rear Lower). 7.
  • Page 231 5. Parts Replacement and Cleaning CAUTION: Hold the right door and be careful not to fall.
  • Page 232: Removing The Toner Filter

    5. Parts Replacement and Cleaning NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. • COPIER > FUNCTION > CLEAR > R-DOOR Removing the Toner Filter ■ Procedure NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. •...
  • Page 233 5. Parts Replacement and Cleaning 4. Lower the Control Panel. ■ Procedure NOTE: Use Black Screw.
  • Page 234 5. Parts Replacement and Cleaning...
  • Page 235 5. Parts Replacement and Cleaning...
  • Page 236: Removing The Control Panel Cpu Pcb/Lcd Unit/Led Pcb

    5. Parts Replacement and Cleaning Removing the Control Panel CPU PCB/LCD Unit/LED PCB ■ Preparation “Removing the Control Panel” on page 220...
  • Page 237 5. Parts Replacement and Cleaning ■ Procedure Removing the Control Panel CPU PCB...
  • Page 238 5. Parts Replacement and Cleaning Removing the Speaker CAUTION: • Do not directly touch the speaker. • Do not damage the speaker.
  • Page 239 5. Parts Replacement and Cleaning Removing the LCD Unit CAUTION: Do not touch the surface of the Touch Panel [A] and LCD Unit [B] when assembling/disassembling.
  • Page 240 5. Parts Replacement and Cleaning CAUTION: Remove the Touch Panel and the LCD Unit in one set.
  • Page 241 5. Parts Replacement and Cleaning Removing the LED PCB...
  • Page 242: Removing The Ac Driver Pcb

    5. Parts Replacement and Cleaning Actions after Replacement: “Control Panel Unit” on page 408 Removing the AC Driver PCB ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). “Remove the Power Supply Assembly”...
  • Page 243: Remove The Power Cord Base

    5. Parts Replacement and Cleaning Remove the Power cord base ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). 5. Open the Right Door (Lower). 6.
  • Page 244 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 245 5. Parts Replacement and Cleaning...
  • Page 246: Remove The Power Supply Assembly

    5. Parts Replacement and Cleaning Remove the Power Supply Assembly ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower).
  • Page 247 5. Parts Replacement and Cleaning ■ Procedure NOTE: When removing the upper left Screw, be careful not to drop it.
  • Page 248 5. Parts Replacement and Cleaning NOTE: The parts shown in the figure below are easy to deform, so work with care.
  • Page 249: Original Exposure System

    5. Parts Replacement and Cleaning Original Exposure System Removing the Reader Scanner Unit ■ Procedure...
  • Page 250 5. Parts Replacement and Cleaning CAUTION: Do not touch the Scanner Unit PCB and the mirror.
  • Page 251 5. Parts Replacement and Cleaning Actions after parts replacement: “Scanner Unit (Reader): When using 1 Pass ADF” on page 410...
  • Page 252: Cleaning The Scanner Mirror

    5. Parts Replacement and Cleaning Cleaning the Scanner Mirror ■ Procedure...
  • Page 253 5. Parts Replacement and Cleaning...
  • Page 254: Removing The Reader Scanner Motor

    5. Parts Replacement and Cleaning Clean the mirror [1] with lint-free paper. Use a cotton swab to clean the mirror [2]. Removing the Reader Scanner Motor ■ Preparation • Remove the ADF when installing the ADF. • Remove the Platen Cover when installing the Platen Cover.
  • Page 255 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 256 5. Parts Replacement and Cleaning • When ADF is installed. • When Platen Cover is installed.
  • Page 257: Removing The Copyboard Glass

    5. Parts Replacement and Cleaning Removing the Copyboard Glass ■ Procedure Actions after Replacement: “Copyboard Glass” on page 412...
  • Page 258: Cleaning The Copyboard Glass (Large)

    5. Parts Replacement and Cleaning Cleaning the Copyboard Glass (Large) ■ Procedure Clean the front surface and back surface of the Copyboard Glass (Large) with lint-free paper.
  • Page 259: Cleaning The Copyboard Glass (Small)

    5. Parts Replacement and Cleaning Clean the White Plate. Actions after Replacement: “Copyboard Glass” on page 412 Cleaning the Copyboard Glass (Small) ■ Procedure...
  • Page 260: Removing The Flat Cable

    5. Parts Replacement and Cleaning Clean the front surface and back surface of the Copyboard Glass (Small) with squeezed lint-free paper moistened with water or oil glass cleaner FY9-6035. CAUTION: Be sure to place the seal of the Copyboard Glass (Small) to the left side of the front surface when installing. Removing the Flat Cable ■...
  • Page 261 5. Parts Replacement and Cleaning...
  • Page 262 5. Parts Replacement and Cleaning Double-sided tape...
  • Page 263 5. Parts Replacement and Cleaning CAUTION: Precautions when installing • Maintenance covers may be removed to increase visibility. • Affix double-sided tape (20 mm x 13 mm) to the flat cable and attach it to the wire bundle guide. • The flat cable should pass through the holes in the bundle guide.
  • Page 264: Original Feed System (Single Pass Dadf)

    5. Parts Replacement and Cleaning Original Feed System (Single Pass DADF) Parts List ■ External Cover Name Open/Close Cover Document Tray ADF Front Cover ADF Left Lower Cover ADF Rear Cover Hinge Cover ADF Right Cover Delivery Tray...
  • Page 265 5. Parts Replacement and Cleaning ■ Clutch / Solenoid / Motor / PCB UN401 M401 M404 M405 M406 M402 M403 LED402 LED401 SL401 Name M401 ADF Pickup Motor M402 ADF Pullout Motor M403 Lead Motor M404 ADF Delivery Motor M405 Pickup Roller Lifting Motor M406 Tray Lifting Motor...
  • Page 266 5. Parts Replacement and Cleaning ■ Sensor PS415 PS402 VR401 PS401 PS408 PS412 PS410 PS413 PS419 PS411 PS407 PS420 UN403 PS406 PS414 PS409 PS416 PS404 UN402 PS418 PS403 PS417 PS405 Name PS401 Pre-separation Sensor PS402 Post-separation Sensor PS403 Post-pullout Sensor PS404 Lead Sensor PS405...
  • Page 267: External Cover

    5. Parts Replacement and Cleaning External Cover ■ Removing the Sensor Harness Cover ● Procedure ■ Removing the Open/Close Cover ● Preparation “Removing the ADF Front Cover ” on page 258 “Removing the Sensor Harness Cover” on page 255 ● Procedure...
  • Page 268 5. Parts Replacement and Cleaning...
  • Page 269 5. Parts Replacement and Cleaning ■ Removing the ADF Rear Cover ● Procedure...
  • Page 270 5. Parts Replacement and Cleaning ■ Removing the ADF Front Cover ● Procedure...
  • Page 271: Removing The Lifter Drive Unit

    5. Parts Replacement and Cleaning Removing the Lifter Drive Unit ■ Preparation “Removing the ADF Rear Cover” on page 257 “Removing the ADF Driver PCB” on page 277 ■ Procedure Removing the Document Tray ■ Preparation “Removing the ADF Rear Cover” on page 257...
  • Page 272: Removing The Reader Scanner Unit

    5. Parts Replacement and Cleaning ■ Procedure Removing the Reader Scanner Unit ■ Preparation “Removing the Sensor Harness Cover” on page 255...
  • Page 273 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 274: Removing The Cable Guide Unit

    5. Parts Replacement and Cleaning CAUTION: Do not touch the Scanner Unit PCB and the mirror. Actions after parts replacement:“Scanner unit (ADF) : When using Single Pass ADF” on page 411 Removing the Cable Guide Unit ■ Preparation “Removing the ADF Rear Cover” on page 257 “Removing the Sensor Harness Cover”...
  • Page 275 5. Parts Replacement and Cleaning...
  • Page 276: Removing The Left Hinge

    5. Parts Replacement and Cleaning Removing the Left Hinge ■ Preparation 1. Remove the ADF (refer to the Host Machine Service Manual). “Removing the ADF Rear Cover” on page 257 “Removing the Sensor Harness Cover” on page 255 “Removing the ADF Driver PCB” on page 277 “Removing the Cable Guide Unit”...
  • Page 277 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 278 5. Parts Replacement and Cleaning...
  • Page 279: Removing The Pickup Roller Unit

    5. Parts Replacement and Cleaning Removing the Pickup Roller Unit ■ Procedure...
  • Page 280: Removing The Separation Roller Unit

    5. Parts Replacement and Cleaning ■ Actions after Parts Replacement 1. Clear the parts counter. COPIER > COUNTER > DRBL-2 > DF-PU-RL Removing the Separation Roller Unit ■ Procedure...
  • Page 281: Cleaning The Scanner Mirror

    5. Parts Replacement and Cleaning ■ Actions after Parts Replacement 1. Clear the parts counter. COPIER > COUNTER > DRBL-2 > DF-SP-RL Cleaning the Scanner Mirror ■ Preparation “Removing the Reader Scanner Unit” on page 237 ■ Procedure...
  • Page 282: Cleaning The Sensor

    5. Parts Replacement and Cleaning Clean the mirror [1] with lint-free paper. Use a cotton swab to clean the mirror [2] and the filter [3]. NOTE: Wipe dry, and if dirt can't be removed, soak in alcohol and clean. Cleaning the Sensor ■...
  • Page 283: Cleaning The Lead Roller 1

    5. Parts Replacement and Cleaning Cleaning the Lead Roller 1 ■ Preparation “Removing the ADF Front Cover ” on page 258...
  • Page 284 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 285 5. Parts Replacement and Cleaning Clean the Roller with squeezed lint-free paper moistened with water while rolling the roller in the following service mode. FEEDER > FUNCTION > ROLL-CLN...
  • Page 286: Cleaning The Lead Roller 2

    5. Parts Replacement and Cleaning Cleaning the Lead Roller 2 ■ Procedure Clean the Roller with squeezed lint-free paper moistened with water while rolling the roller in the following service mode. FEEDER > FUNCTION > ROLL-CLN...
  • Page 287: Cleaning The Pullout Roller

    5. Parts Replacement and Cleaning Cleaning the Pullout Roller ■ Procedure Clean the Roller with squeezed lint-free paper moistened with water while rolling the roller in the following service mode. FEEDER > FUNCTION > ROLL-CLN Cleaning the Paper Back Reading Glass ■...
  • Page 288 5. Parts Replacement and Cleaning CAUTION: Open the White Plate before removing the Copyboard Glass as the Copyboard Glass is rubbed with the Plate.
  • Page 289: Removing The Adf Driver Pcb

    5. Parts Replacement and Cleaning Clean the front and back surface of the Copyboard Glass with squeezed lint-free paper moistened with water. CAUTION: When installing the Reading Glass, slowly and carefully slide it in. Do not install it over the film sheet. Removing the ADF Driver PCB ■...
  • Page 290: Removing The Multi Feed Detect Sensor Pcb

    5. Parts Replacement and Cleaning Removing the Multi Feed Detect Sensor PCB ■ Preparation “Removing the ADF Front Cover ” on page 258 “Removing the Sensor Harness Cover” on page 255 “Removing the Open/Close Cover” on page 255 ■ Procedure...
  • Page 291 5. Parts Replacement and Cleaning...
  • Page 292: Removing The Pickup Roller Lifting Motor

    5. Parts Replacement and Cleaning Removing the Pickup Roller Lifting Motor ■ Preparation “Removing the ADF Rear Cover” on page 257 “Removing the Sensor Harness Cover” on page 255 “Removing the ADF Driver PCB” on page 277 “Removing the Cable Guide Unit” on page 262 “Removing the ADF Delivery Motor”...
  • Page 293: Removing The Adf Pickup Motor Unit

    5. Parts Replacement and Cleaning Removing the ADF Pickup Motor Unit ■ Preparation “Removing the ADF Rear Cover” on page 257 “Removing the Sensor Harness Cover” on page 255 “Removing the ADF Driver PCB” on page 277 “Removing the Cable Guide Unit” on page 262 “Removing the ADF Delivery Motor”...
  • Page 294: Removing The Adf Pullout Motor Unit

    5. Parts Replacement and Cleaning Removing the ADF Pullout Motor Unit ■ Preparation “Removing the ADF Rear Cover” on page 257 “Removing the Sensor Harness Cover” on page 255 “Removing the ADF Driver PCB” on page 277 “Removing the Cable Guide Unit” on page 262 ■...
  • Page 295 5. Parts Replacement and Cleaning...
  • Page 296: Main Controller System

    5. Parts Replacement and Cleaning Main Controller System Removing the Main Controller PCB ■ Preparation 1. Actions before Parts Replacement: “Main Controller PCB” on page 404 2. Remove the Right Cover (Rear Upper). 3. Remove the Cover (Rear Upper). 4. Remove the Controller Cover. ■...
  • Page 297 5. Parts Replacement and Cleaning Disconnect Flat Cable vertically while opening connector. If you pull the connector without opening it, it will be damaged. Model Number of connecting connectors No FAX 22 pcs With FAX 23 pcs * The following image is a "With FAX." model. CAUTION      ...
  • Page 298: Removing The Ssd Unit

    5. Parts Replacement and Cleaning Removing the SSD Unit ■ Preparation 1. Actions before Parts Replacement: “Actions before Parts Replacement” on page 407 ■ Procedure CAUTION: To strongly press SSD Unit during installation. Actions after parts replacement: “SSD” on page 405...
  • Page 299: Removing The Fax Unit

    5. Parts Replacement and Cleaning Removing the Fax Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). ■ Procedure...
  • Page 300: Laser Exposure System

    5. Parts Replacement and Cleaning Laser Exposure System Removing the Laser Scanner Unit ■ Preparation 1. Open the Front Cover. 2. Open the Waste Toner Container Cover. 3. Pull out the Cassette 2. 4. Remove the Left Cover (Upper). ■ Procedure CAUTION: Replace the Laser Scanner Unit while maintaining the locations listed below.
  • Page 301: Cleaning The Dustproof Glass

    5. Parts Replacement and Cleaning Cleaning the Dustproof Glass CAUTION: Depending on the model, the illustration may differ from the actual machine, but the procedure is the same. CAUTION: Do not insert the Dustproof Glass Cleaning Tool upside down.
  • Page 302: Fixing System

    5. Parts Replacement and Cleaning Fixing System Removing the Fixing Assembly CAUTION: • When a fixing error (E001/E002/E003) occurs, be sure to turn ON the power after closing the Right Door. • At 70/60/50 ppm Main Unit and 40 ppm Main Unit the Fixing Assembly is different. •...
  • Page 303 5. Parts Replacement and Cleaning CAUTION: Do not ride on the inner Delivery unit when installing the Fixing left cover.
  • Page 304 5. Parts Replacement and Cleaning...
  • Page 305 5. Parts Replacement and Cleaning...
  • Page 306 5. Parts Replacement and Cleaning NOTE: If the Fixing pressure lever is disengaged from the Fixing Assembly, install it in the position shown below.
  • Page 307: Removing The Fixing Pressure Roller / Fixing Pressure Roller Shaft Support

    5. Parts Replacement and Cleaning NOTE: When installing the Fixing film unit, align the left and right grooves with the rail. Removing the Fixing Pressure Roller / Fixing Pressure Roller Shaft Support ■ Preparation 1. Open the Right Door. “Removing the Fixing Assembly” on page 290 “Removing the Fixing Film Unit”...
  • Page 308 5. Parts Replacement and Cleaning ■ procedure CAUTION: • When you install or remove a leaf spring, draw a mark line in the fixed position of the fixed sheet metal. Because it may tilt when you touch the fixed sheet metal. •...
  • Page 309 5. Parts Replacement and Cleaning CAUTION: • The separation guide is off the mark line drawn at the fixed position of the fixed sheet metal. The separation guide may contact the fixing film and damage it. • The fixed position of the fixed sheet metal is adjusted at the time of shipment. When the fixed sheet metal is attached off the marking line, the fixing device must be replaced because it cannot be repaired.
  • Page 310 5. Parts Replacement and Cleaning CAUTION: • Be sure not to touch the Pressure Roller during installation/removal. • At the time of installation, be sure to fit the 3 hooks with the grooves.
  • Page 311: Removing The Fixing Drive Unit

    5. Parts Replacement and Cleaning CAUTION: Actions after parts replacement: In order to prevent abnormal noise, be sure to apply a small amount (20 mg on each side) of grease to the bearing fitting part of the Fixing Pressure Roller Shaft (As long as it can be applied thinly in the circumferential direction). Usable grease: MOLYKOTE HP-300, SE1107“Solvent/Oil List”...
  • Page 312: Removing The Side End Cooling Fan Ass'y

    5. Parts Replacement and Cleaning Removing the Side End Cooling Fan Ass'y ■ Preparation “Fully Opening the Right Door” on page 217 “Removing the Fixing Assembly” on page 290 “Removing the ITB Unit” on page 306 “Removing the Air Filter” on page 302 ■...
  • Page 313 5. Parts Replacement and Cleaning CAUTION: When installing the Side End Cooling Fan Ass'y, be sure to fit it securely all the way. CAUTION: When installing the adjustment plate, be sure to adjust it to the original height and install. When the rear end of the printed matter is deviated, perform“2.
  • Page 314: Image Formation System

    5. Parts Replacement and Cleaning Image Formation System Removing the Air Filter ■ Preparation 1. Open the Right Door. “Removing the Fixing Assembly” on page 290 ■ Procedure NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. •...
  • Page 315: Installing The New Drum Unit

    5. Parts Replacement and Cleaning CAUTION: • Since there is a risk of damaging the Photosensitive Drum, do not touch the surface. • Be sure to cover the removed Drum Unit with 5 or more sheets of paper to block the light. CAUTION: Cautions when replacing parts: •...
  • Page 316 5. Parts Replacement and Cleaning...
  • Page 317: Removing The Developing Unit

    5. Parts Replacement and Cleaning CAUTION: Cautions when replacing parts: • When installing the drum unit, push the drum unit in until it locks. • When replacing a drum unit with new, execute "Auto Gradation Correction > Full adjustment". • When replacing the drum unit and the developing unit at the same time, automatic gradation correction should be performed after the 2 units are inserted into the Host Machine.
  • Page 318: Removing The Itb Unit

    5. Parts Replacement and Cleaning ■ Procedure CAUTION: • Depending on the model, the illustration may differ from the actual machine, but the procedure is the same. • Be sure to remove the connector before pulling out the Developing Unit. The connector may be damaged. •...
  • Page 319 5. Parts Replacement and Cleaning ■ Preparation “Fully Opening the Right Door” on page 217 ■ Procedure NOTE: • When replacing with new parts, it must be replace the ITB unit at the same time, as it may cause a cleaning failure. •...
  • Page 320 5. Parts Replacement and Cleaning CAUTION: • When inserting, Check that the shutter of the waste toner discharge port is closed. • When inserting, the separation cam is in the position shown in the figure below. NOTE: When the consumable parts are replaced, clear the parts counter shown below in service mode. •...
  • Page 321 5. Parts Replacement and Cleaning ■ After Removing the ITB Unit ● Cleaning the Registration Detection Sensor Assembly CAUTION: • Do not use alcohol because it causes melting and clouding of the sensor window. • Do not wipe with a dry cloth because the sensor window is charged and absorbs toner. NOTE: Open the shutter, and clean the Patch Sensor using the blower.
  • Page 322: Removing The Transfer Cleaner Assembly

    5. Parts Replacement and Cleaning ● Cleaning the Light Guide Removing the Transfer Cleaner Assembly ■ Preparation “Fully Opening the Right Door” on page 217 “Removing the ITB Unit” on page 306 ■ Procedure NOTE: • When replacing with new parts, it must be replace the ITB unit at the same time, as it may cause a cleaning failure. •...
  • Page 323: Removing The Itb

    5. Parts Replacement and Cleaning Removing the ITB ■ Preparation “Fully Opening the Right Door” on page 217 “Removing the ITB Unit” on page 306 “Removing the Transfer Cleaner Assembly” on page 310...
  • Page 324 5. Parts Replacement and Cleaning ■ Procedure NOTE: • When replacing with new parts, it must be replace the ITB at the same time, as it may cause a cleaning failure. • When removing and reattaching parts, it is recommended to replace the ITB at the same time, as it may cause a cleaning failure.
  • Page 325 5. Parts Replacement and Cleaning...
  • Page 326: Removing The Secondary Transfer Inner Roller

    5. Parts Replacement and Cleaning CAUTION: Place the Paper inside the ITB when installing. • The service part ITB comes with a special installing Paper. • Be sure that the rib of the ITB is not placed on the Tension Roller. Removing the Secondary Transfer Inner Roller ■...
  • Page 327: Removing The Secondary Transfer Outer Roller Unit

    5. Parts Replacement and Cleaning ■ Procedure NOTE: Since the secondary transfer inner roller does not automatically perform the auto correct color mismatch, "Auto Gradation Correction > Full adjustment" and "Auto Correct Color Mismatch" is performed when a new roller or a part is removed. Removing the Secondary Transfer Outer Roller Unit ■...
  • Page 328: Removing The Waste Toner Container

    5. Parts Replacement and Cleaning Removing the Waste Toner Container Removing the Supply Drive Unit ■ Preparation 1. Open the Front Cover. 2. Open the Waste Toner Container Cover. 3. Pull out the Cassette 1. 4. Pull out the Toner. 5.
  • Page 329 5. Parts Replacement and Cleaning ■ Procedure CAUTION: Disconnect Flat Cable vertically while opening connector. If you pull the connector without opening it, it will be damaged. CAUTION...
  • Page 330 5. Parts Replacement and Cleaning...
  • Page 331: Removing The Waste Toner Drive Assembly

    5. Parts Replacement and Cleaning NOTE: When installing, check that the axis of the Supply Drive Unit is not dislocated. Removing the Waste Toner Drive Assembly ■ Preparation 1. Pull out the Waste Toner Container. 2. Remove the Connector Cover. 3.
  • Page 332: Removing The Waste Toner Feed Assembly

    5. Parts Replacement and Cleaning Removing the Waste Toner Feed Assembly ■ Preparation 1. Open the Front Cover. 2. Pull out the Toner. “Removing the Drum Unit” on page 302 “Removing the Developing Unit” on page 305 “Removing the Waste Toner Container” on page 316 6.
  • Page 333 5. Parts Replacement and Cleaning NOTE: For iR-ADV DX 6800 series, remove the Drum Unit Retaining Cover (Bk) and the screw on the left end.
  • Page 334 5. Parts Replacement and Cleaning...
  • Page 335: Removing The Waste Toner Intermediate Feeding Drive Unit

    5. Parts Replacement and Cleaning Removing the Waste Toner Intermediate feeding drive unit ■ Preparation 1. Open the Front Cover. 2. Pull out the Toner. “Removing the Drum Unit” on page 302 “Removing the Developing Unit” on page 305 “Removing the Waste Toner Container” on page 316 6.
  • Page 336: Removing The Waste Toner Intermediate Feeding Unit

    5. Parts Replacement and Cleaning Removing the Waste Toner Intermediate feeding unit ■ Preparation 1. Open the Front Cover. 2. Pull out the Toner. “Removing the Drum Unit” on page 302 “Removing the Developing Unit” on page 305 “Removing the Waste Toner Container” on page 316 6.
  • Page 337: Removing The Transfer High-Voltage Pcb

    5. Parts Replacement and Cleaning NOTE: The Screw of the Intermediate feed unit shall secure the Waste toner intermediate feed unit at installation. Removing the Transfer High-Voltage PCB ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3.
  • Page 338: Removing The Image Formation High Voltage Power Supply Unit

    5. Parts Replacement and Cleaning ■ Procedure Removing the Image Formation High Voltage Power Supply Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). ■...
  • Page 339 5. Parts Replacement and Cleaning...
  • Page 340: Removing The Registration Duplex Drive Unit

    5. Parts Replacement and Cleaning CAUTION: When installing the product, be careful not to get upper part of the Cable on the Image Formation High Voltage BOX. Removing the Registration Duplex Drive Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2.
  • Page 341: Removing The Drum Driver Pcb

    5. Parts Replacement and Cleaning Removing the Drum Driver PCB ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). ■ Procedure...
  • Page 342: Removing The Secondary Transfer Ass'y

    5. Parts Replacement and Cleaning 25~26x NOTE: Different number of connectors depending on productivity Removing the Secondary Transfer Ass'y ■ Preparation “Removing the Registration Roller” on page 338 ■ Procedure Actions after parts replacement:“Secondary Transfer Outer Roller” on page 409...
  • Page 343: Pickup Feed System

    5. Parts Replacement and Cleaning Pickup Feed System Removing the Multi-purpose Tray/Feed/Separation Roller...
  • Page 344: Removing The Pickup/Feed/Separation Roller (Cassette 1/2,Cassette 3/4(Option))

    5. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-1 > M-PU-RL • COPIER > COUNTER > DRBL-1 > M-SP-RL •...
  • Page 345: Removing The Multi-Purpose Tray Pickup Unit

    5. Parts Replacement and Cleaning ■ Procedure NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-1 > Cx-PU-RL • COPIER > COUNTER > DRBL-1 > Cx-FD-RL •...
  • Page 346: Removing The Cassette 1 Pickup Unit

    5. Parts Replacement and Cleaning Actions after parts replacement:“MP Pickup Tray Unit” on page 408 Removing the Cassette 1 Pickup Unit ■ Preparation 1. Pull out the Cassettes 1 and 2. 2. Open the Front Cover. 3. Half-open the Right Door. 4.
  • Page 347: Removing The Cassette 2 Pickup Unit

    5. Parts Replacement and Cleaning NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. • COPIER > FUNCTION > CLEAR > VP-FD-RL Removing the Cassette 2 Pickup Unit ■ Preparation 1. Pull out the Cassettes 1 and 2. 2.
  • Page 348: Removing The Cassette 4 Pickup Unit (Option)

    5. Parts Replacement and Cleaning 6. Remove the Right Cover (Front Lower) and Right Door (Lower). 7. Opening the Option Cassette Right Door 8. Remove the Cassette Cover (Right Front) and Cassette Right Door (Lower). 9. Remove the Cassette Cover (Right Rear). ■...
  • Page 349: Removing The Delivery Unit

    5. Parts Replacement and Cleaning ■ Procedure NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. • COPIER > FUNCTION > CLEAR > VP-FD-RL Removing the Delivery Unit ■ Preparation 1. Open the Right Door. “Removing the Fixing Assembly”...
  • Page 350: Removing The Registration Roller

    5. Parts Replacement and Cleaning Removing the Registration Roller ■ Preparation “Fully Opening the Right Door” on page 217...
  • Page 351: Removing The Registration Frame Unit

    5. Parts Replacement and Cleaning ■ Procedure NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. • COPIER > FUNCTION > CLEAR > REG-RL Removing the Registration Frame Unit ■ Preparation “Fully Opening the Right Door” on page 217 ■...
  • Page 352: Removing The Registration Sensor Unit

    5. Parts Replacement and Cleaning Removing the Registration Sensor Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). 5. Open the Right Door. “Removing the ITB Unit”...
  • Page 353 5. Parts Replacement and Cleaning...
  • Page 354: Removing The Reverse Duplex Unit

    5. Parts Replacement and Cleaning Actions after parts replacement: “ Registration Sensor Unit” on page 410 Removing the Reverse Duplex Unit ■ Preparation “Fully Opening the Right Door” on page 217 ■ Procedure Removing the Lifter Drive Assembly ■ Preparation 1.
  • Page 355: Removing The Main Drive Unit

    5. Parts Replacement and Cleaning 9. Remove Right Cover (Rear Lower) (Rear Lower). “Remove the Power cord base” on page 231 “Removing the Image Formation High Voltage Power Supply Unit” on page 326 “Remove the Power Supply Assembly” on page 234 ■...
  • Page 356: Removing The Pickup Drive Unit

    5. Parts Replacement and Cleaning Removing the Pickup Drive Unit ■ Preparation “Removing the Cassette 1 Pickup Unit” on page 334 “Removing the Cassette 2 Pickup Unit” on page 335 3. Remove the Right Cover (Rear Lower). “Removing the Image Formation High Voltage Power Supply Unit” on page 326 “Remove the Power Supply Assembly”...
  • Page 357 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 358 5. Parts Replacement and Cleaning NOTE: The shape is different for 70/60/50/40 ppm machines, but the procedure is the same.
  • Page 359: Removing The Cassette Heater Unit

    5. Parts Replacement and Cleaning Removing the Cassette Heater Unit ■ Preparation 1. Remove the cassette. In the case of Main machine, remove the Cassette 1 and 2. 2 In the case of the Cassette Pedestal, remove the Cassette 3 and 4. For High Capacity Cassette Feeding Unit: Remove the cassette.
  • Page 360 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 361: Removing The Feed Driver Pcb Unit

    5. Parts Replacement and Cleaning <Installing the Main Machine Only> <In case of installed, Cassette Feeding Unit or High Capacity Cassette> Removing the Feed Driver PCB Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3.
  • Page 362 5. Parts Replacement and Cleaning 14~15x NOTE: Different number of connectors depending on productivity...
  • Page 363: Cleaning

    5. Parts Replacement and Cleaning Cleaning Cleaning the Secondary Transfer Front Inside Guide ■ Procedure “Fully Opening the Right Door” on page 217 Clean the following part with lint-free paper moistened with alcohol. Cleaning the Pre-secondary transfer Outer Guide ■ Procedure “Fully Opening the Right Door”...
  • Page 364: Cleaning The Registration Roller

    5. Parts Replacement and Cleaning Clean the following part with lint-free paper moistened with alcohol. Cleaning the Registration Roller ■ Procedure “Fully Opening the Right Door” on page 217 Cleaning the Pre-registration Guide Unit ■ Procedure “Fully Opening the Right Door” on page 217 Clean the following part with lint-free paper moistened with alcohol.
  • Page 365: Cleaning The Registration Scanner Sensor

    5. Parts Replacement and Cleaning Cleaning the Registration Scanner Sensor ■ Procedure CAUTION: • Do not wipe with a dry cloth because the sensor window is charged and absorbs toner. • Do not use alcohol because it causes melting and clouding of the sensor window. “Fully Opening the Right Door”...
  • Page 366: Cleaning The Cassette 2 Pullout Sensor

    5. Parts Replacement and Cleaning Cleaning the Cassette 2 Pullout Sensor ■ Procedure “Fully Opening the Right Door” on page 217 Open the Right Door (Lower) or the Cassette Right Door. CAUTION: • Do not wipe with a dry cloth because the sensor window is charged and absorbs toner. •...
  • Page 367: Cleaning The Cassette 2 Pickup Nip Sensor

    5. Parts Replacement and Cleaning Cleaning the Cassette 2 Pickup Nip Sensor ■ Procedure CAUTION: • Do not wipe with a dry cloth because the sensor window is charged and absorbs toner. • Do not use alcohol because it causes melting and clouding of the sensor window. “Fully Opening the Right Door”...
  • Page 368: Cleaning The Inner Delivery Roller

    5. Parts Replacement and Cleaning Clean the following part with lint-free paper moistened with alcohol. Cleaning the Inner Delivery Roller ■ Procedure Open the Right Door. “Removing the Fixing Assembly” on page 290 Clean the following part with lint-free paper moistened with alcohol. Cleaning the Fixing Entrance Guide ■...
  • Page 369: Cleaning The Fixing Separation Guide

    5. Parts Replacement and Cleaning Clean the following part with lint-free paper moistened with alcohol. Cleaning the Fixing Separation Guide ■ Procedure Open the Right Door. “Removing the Fixing Assembly” on page 290 CAUTION: At the time of installation, be sure to fit the 3 hooks with the grooves. Clean the following part with lint-free paper moistened with alcohol.
  • Page 370: Adjustment

    Adjustment Pickup Feed System......359 Original Exposure System....367 Original Feed System......368 Actions at Parts Replacement...404...
  • Page 371: Pickup Feed System

    6. Adjustment Pickup Feed System Image Position Adjustment CAUTION: • By making an adjustment on the 1st side, the margin on the 2nd side is also changed. • If the difference between the 1st and the 2nd sides is +/- 0.5 mm or less, do not adjust the 2nd side. •...
  • Page 372 6. Adjustment 2. <Left Edge> COPIER > ADJUST > FEED-ADJ > Service Mode Items Description of adjustment ADJ-C1 Cassette 1, front/back side ADJ-C1RE Cassette 1, back side, Adjust by the difference to the front side ADJ-C2 Cassette 2, front/back side ADJ-C2RE Cassette 2, back side, Adjust by the difference to the front side ADJ-C3...
  • Page 373 6. Adjustment 3. Loosen the 1 Fixed Screw. 4. Move the Adjustment Plate left or right [1] according to the scale value checked in step 2. (As the Adjustment Plate is moved toward the left of the machine by 1 tooth [2], the left edge margin is increased by 0.5 mm.)
  • Page 374 6. Adjustment 5. Tighten the Fixation Screws. NOTE: If you move the Adjustment Plate, it may cause step differences between cassette. If you are concerned with the difference in steps of the cassettes, adjust it by loosening the 2 screws on the side. 6.
  • Page 375: Geometric Characteristics Adjustment

    6. Adjustment Geometric Characteristics Adjustment Geometric characteristics adjustment is executed when image distortion (leading edge and trailing edge) occurs. CAUTION: Slant adjustment shall be performed first, followed by adjustment of fixing alignment. Adjustment Item Applicable image error Adjustable maximum value Slant adjustment (soft) Distortion on the leading edge / trail- +/- 0.7 mm...
  • Page 376 6. Adjustment 3. Color Displacement Correction is performed in the following service mode. • COPIER > FUNCTION > MISC-P > AT-IMG-X ■ 2. Fixing Alignment Adjustment (Hard) 1. Measure the differences between c and d. Loosen the 3 screws shown in the figure below and move the plate up and down at the same value.
  • Page 377 6. Adjustment 2. Check the left edge registration on the 2nd side, and if it is out of specification, adjust it in the following service mode. CAUTION: Check the left edge registration on the 2nd side after adjusting the fixing alignment. NOTE: Reference: Standard Values A = less than 2.0mm...
  • Page 378 6. Adjustment • COPIER > ADJUST > FEED-ADJ > Service Mode Items Description of Adjustment ADJ-C1RE Cassette 1, back side, Adjust by the difference to the front side ADJ-C2RE Cassette 2, back side, Adjust by the difference to the front side ADJ-C3RE Cassette 3, back side, Adjust by the difference to the front side ADJ-C4RE...
  • Page 379: Original Exposure System

    6. Adjustment Original Exposure System Reader Unit ■ Actions when Clearing RAM of the Reader CAUTION: Be sure to perform the following work before clearing RAM data. Output P-PRINT. • COPIER > FUNCTION > MISC-P > P-PRINT Backup the data (excluding the case where service mode cannot be executed). •...
  • Page 380: Original Feed System

    6. Adjustment Original Feed System Skew Adjustment (at Stream Scanning of Originals) If the images from stream scanned originals are skewed after the adjustments of the printer side is complete, perform skew adjustment according to the workflow. CAUTION: The correction may not be performed under the following usage conditions because the skew cannot be detected. •...
  • Page 381 6. Adjustment ■ Workflow2 Start skew adjustment Yes (skew on front)  No (skew on back) Paper front side is skewed (both leading edge and trailing edge) Soiling on the Reading Glass or Front/Back Side Difference  Feed Guide Plate Correction Adjustment Clean the Reading Glass and Feed  Guide Plate Check the image Check the image It was effective for skew It was effective for skew Yes (left edge side) Yes (leading edge side) No (trailing edge side) Skew on leading edge side in  Skew on leading edge side  the original feed direction in the original feed direction (both front and back) D. Paper Back Skew Correction  No (right edge side) No (right edge side) (operator side) Skew on left edge side in  horizontal scanning direction 6c  Yes (left edge side) No (right edge side) Skew on left edge side in  horizontal scanning direction A. Paper Front Skew  Yes (left edge side) Correction Parallelogram-shaped (leading edge, or both ...
  • Page 382 6. Adjustment ■ A. Paper Front Skew Correction (Leading Edge, or Both Leading Edge and Trailing Edge) Correct skew with the following procedure if a skew occurs on leading edge, or both leading edge and trailing edge (on the front side of paper).
  • Page 383 6. Adjustment 2. Check the image again. If a skew is occurring on the back side of the paper, perform the appropriate skew correction item. If the skew on the front side is not corrected, contact the support department of the sales company. ■...
  • Page 384 6. Adjustment “Right Angle Adjustment (Slant Adjustment)” on page 376 “ Light intensity adjustment ” on page 381 “White Level Adjustment ” on page 383 4. Check the image again. If a skew is occurring on the back side of the paper, contact the support department of the sales company.
  • Page 385: Adjusting The Height

    6. Adjustment 3. Adjust the left edge margin of the image after skew correction in the following service modes. • FEEDER > ADJUST > ADJ-L1 (Front) • FEEDER > ADJUST > ADJ-L2 (Back) NOTE: • Amount of change per 1 setting value 0.1 mm •...
  • Page 386 6. Adjustment Checking the Height of the Height Adjustment Boss 1. Put a sheet of paper on the place where the protrusions touch the Stream Reading Glass, and check whether there is any resistance of the paper when closing the ADF. <The Left Front Side>...
  • Page 387 6. Adjustment <The Left Rear Side> 2. If there is no resistance, perform the height adjustment.
  • Page 388: Right Angle Adjustment (Slant Adjustment)

    6. Adjustment Height Adjustment Procedure 1. Adjust by turning the Fixation Screw on the upper side of Hinge. • If both front and rear side (or only front side) are not installed properly: Turn the Right Hinge Fixation Screw clockwise (black arrow) to correctly locate it at the front.
  • Page 389 6. Adjustment Adjustment of the Paper Front Reading 1. Prepare the test chart prepared below. “Creating the Test Charts for Image Position Adjustment” on page 386 2. Set the value of following service mode to "1". FEEDER > OPTION > SKW-SW 3.
  • Page 390 6. Adjustment CAUTION: After adjustment, be sure to install the Hinge Stoppers. 7. Loosen the 4 Knurled Screws at the front part of the Right and Left Hinge Unit. 8. The fixing member is moved forward and backward by turning the screw by the value of the interval L between the test chart and the copied paper.
  • Page 391 6. Adjustment Adjustment of the Paper Back Reading 1. Place a test chart facing down on the ADF and perform 2-sided copy. 2. Overlap the test chart and the A and B sections of the copied paper. Feed Direction Feed Direction 3.
  • Page 392 6. Adjustment Feed Direction Feed Direction 4. Open the Feeder Cover, and remove the Front Cover of the DADF. • 4 screws...
  • Page 393: Light Intensity Adjustment

    6. Adjustment 5. Loosen the adjustment screw. Adjust the position of the guide supporting the Scanner Unit. • L>0 : Move the Guide to the right side (white arrow). • L<0 : Move the Guide to the left side (black arrow). 6.
  • Page 394: Stream Reading Adjustment (Auto Adjustment Of Reading Position During Adf Reading)

    6. Adjustment Stream reading adjustment (Auto adjustment of reading position during ADF reading) NOTE: • Before performing the adjustment of the stream reading position, check that the 2 Height Adjustment Bosses at the front and rear side are in contact with the Stream Reading Glass and the White Plate is not placed on the Index Sheet. •...
  • Page 395: White Level Adjustment

    6. Adjustment White Level Adjustment 1. Place a sheet of blank A4 or LTR size paper on the Copyboard Glass and close the ADF. CAUTION: When executing the white level adjustment using paper with smaller width, adjustment may not be executed properly. 2.
  • Page 396 6. Adjustment 1. Use a chart of a service parts of a Automatic Front/Back Side Difference Correction Adjustment, or using A4 or LTR paper, the leading edge and the side edge of the front/back side in the feeding direction are painted black with magic, and a chart for Automatic Front/Back Side Difference Correction Adjustment is prepared.
  • Page 397 6. Adjustment ■ Manual Front/Back Side Difference Correction Adjustment (Manual Back Side Position Adjustment) 1. Use A4 or LTR paper and set the service modes as follows. Print the test chart of the Manual Front/Back Side Difference Correction Adjustment (Manual Back Side Position Adjustment). •...
  • Page 398: Parallelogram Correction

    6. Adjustment 4. Manually adjust an image according to the state of a printed image. Refer to the following Service Manual • Adjustment > Original Feed System (Single Pass ADF) > Skew Adjustment (at Stream Scanning of Originals) > F. Paper Back Skew Correction (Trailing Edge on the Rear Side / Operator Side / Rear Side) •...
  • Page 399 6. Adjustment 1. After setting the service modes as follows, press the Start key to output the test chart. • COPIER > TEST > PG > TYPE = 6 • COPIER > TEST > PG > PG-PICK = To set the Pickup Cassette for test print output. NOTE: •...
  • Page 400 6. Adjustment ■ Side Registration Adjustment NOTE: There are two adjustment methods: One for reading the front side (Scanner Unit on the Reader side) and another for reading the back side (Scanner Unit on the ADF side). Adjustment of the Paper Front Reading 1.
  • Page 401 6. Adjustment NOTE: • If the copied image is displaced toward the rear side: Decrease the value (the image moves toward the front side) • If the copied image is displaced toward the front side: Increase the value (the image moves toward the rear side) •...
  • Page 402 6. Adjustment ■ Leading Edge Margin Adjustment NOTE: There are two adjustment methods: One for reading the front side (Scanner Unit on the Reader side) and another for reading the back side (Scanner Unit on the ADF side). Adjustment of the Paper Front Reading 1.
  • Page 403 6. Adjustment Adjustment range -50 to 50 7. Copy the test chart again, and check that the image is within the ranges of the standard. 8. Write down the adjusted value in the service label (on the back of the Reader front cover back or Printer front cover). Adjustment of the Paper Back Reading 1.
  • Page 404 6. Adjustment Magnification ratio adjustment flow If it is not within the standard range, perform the adjustments "For plain/thin paper" and "For heavy paper".
  • Page 405 6. Adjustment NOTE: • When checking with a copied image, adjust the magnification ratio of the printer in advance in PG. *1: Since LA-SPEED adjusts the speed of the Feed Motor, the magnification ratio of both front and back sides will be changed. After changing LA-SPEED, perform the following adjustments.
  • Page 406 6. Adjustment ● Adjustment of the Paper Front Reading (For plain/thin or heavy paper) 1. Place a test chart on the Copyboard Glass of the connected device, and make a print. This is called Print 1. 2. Place a test chart on the Document Pickup Tray, and make a 1-sided print. This is called Print 2. 3.
  • Page 407 6. Adjustment 3. Overlay the Print 2 onto the Print 1. 4. Check if the trailing edge of the image on the Print 2 is within the standard range. Standard: A ≤ 1 mm < If the image of print 2 is shorter > <...
  • Page 408: Other Adjustments

    6. Adjustment Other Adjustments ■ Eased Angle Guide (Opening Angle of 90 Degrees) Change the opening angle of the ADF from 70 degrees to 90 degrees. NOTE: Some operation become easier by making the DADF opening angle wider. 1. Open the Hinge cover, and remove the Hinge stopper. •...
  • Page 409 6. Adjustment ● Procedure...
  • Page 410 6. Adjustment...
  • Page 411 6. Adjustment • [A] Broadens paper width. • [B] Narrows paper width. CAUTION: Paper width is changed for all paper sizes. Adjustable maximum paper width is 297mm (A3).
  • Page 412 6. Adjustment ■ Adjustment of the White Plate...
  • Page 413 6. Adjustment...
  • Page 414 6. Adjustment CAUTION: If the White Plate is pressed downward, it is placed on the Index Sheet, so be sure to press it upward.
  • Page 415 6. Adjustment NOTE: • Be sure that there is no gap (for reference, 0.3 mm or less) between the White Plate and the Index Sheet. • Check that the White Plate is not placed on the Index Sheet. White Plate Index Sheet Reader Unit White Plate...
  • Page 416: Actions At Parts Replacement

    6. Adjustment Actions at Parts Replacement Main Controller PCB Actions before Parts Replacement 1. Print out the latest service mode setting values. • COPIER > FUNCTION > MISC-P > P-PRINT 2. Backup the setting in the following service mode (Lv.2). NOTE: The DC controller function is mounted on the main controller PCB.
  • Page 417: Ssd

    6. Adjustment 2. Execute one of the following actions depending on the backup status. When the backup was completed successfully. Execute the following service mode (Lv. 2) to restore the backup data. • COPIER > FUNCTION > SYSTEM > RSRAMRES •...
  • Page 418 6. Adjustment Backup target data Backup methods User Service Turn OFF the main (Excluding DCM) power Printer Settings Yes*1 Yes*9 Yes*10 Paper Type Management Settings (paper type data) Yes*1 Yes*9 Setting items of each menu (copy, scan and send, fax, scan and store, access stored document, Fax/I-Fax Inbox) in the main menu Favorite settings Yes*1 Yes*8...
  • Page 419 6. Adjustment Backup target data Backup methods User Service Turn OFF the main (Excluding DCM) power Service Mode Settings Service Mode Setting Values (MN-CON) Yes*9 Yes*10 *1: Remote UI > Settings/Registration > Management Settings > Data Management > Import or Export *2: Remote UI >...
  • Page 420: Mp Pickup Tray Unit

    6. Adjustment MP Pickup Tray Unit ■ Multi-purpose Tray Pickup Unit 1. Pull out the extension tray of Multi-purpose Tray Pickup Unit and enter values of label affixed to its back side. • COPIER > ADJUST > CST-ADJ > MF-A4 •...
  • Page 421: Laser Scanner Unit

    6. Adjustment Laser Scanner Unit 1. Execute auto gradation adjustment. • Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Gradation Adjustment 2. Horizontal Scanning Color Displacement correction between process speeds is performed in the following service mode. • COPIER > FUNCTION > LASER > H-PS-ADJ 3.
  • Page 422: Registration Sensor Unit

    6. Adjustment 2. Execute "Auto Gradation Adjustment> Full Adjustment". 3. Check the alarm history. When any of these alarms has been generated, perform the remedy instructed in the alarm. Registration Sensor Unit ■ Auto Correct Color Mismatch 1. Execute [Auto Correct Color Mismatch]. •...
  • Page 423: Scanner Unit (Paper Back)

    6. Adjustment 4. Place the paper on the ADF Document Pickup Tray. COPIER > FUNCTION > CCD > DF-WLVL4 8. Place the adjustment chart, included in the package of the unit, on the ADF Document Pickup Tray. 9. Execute skew adjustment (front and back difference correction adjustment). FEEDER >...
  • Page 424: Copyboard Glass

    6. Adjustment Copyboard Glass ■ Actions after Parts Replacement 1. Enter the value (XXXXYYYYZZZZ) shown on the Bar-code Label affixed at the upper right of the Copyboard Glass. COPIER > ADJUST > CCD > W-PLT-X COPIER > ADJUST > CCD > W-PLT-Y COPIER >...
  • Page 425: Troubleshooting

    Troubleshooting Initial Check........414 Test Print...........415 Troubleshooting Items.......422 Controller Self Diagnosis....432 Debug Log.........436 Startup System Failure Diagnosis..452...
  • Page 426: Initial Check

    7. Troubleshooting Initial Check Item Detail Check Site Environment The voltage of the power supply is as rated (±10%). The site is not a high temperature / humidity environment (near a water faucet, water boiler, humidifi er), and it is not in a cold place. The machine is not near a source of fi re or dust.
  • Page 427: Test Print

    7. Troubleshooting Test Print Overview This machine have the following test print TYPE and you can judge the image failure that is checked as “Yes” in the following image check items with each test print. If the image failure occurred on normal output does not reappear on the test print, it may be caused by the PDL input or reader side.
  • Page 428: Steps To Select The Test Print Type

    7. Troubleshooting Steps to select the test print TYPE 1. Set the number of print, paper size etc. 2. Select: COPIER > TEST > PG. 3. Select: COPIER > TEST > PG > TYPE. 4. Enter the desired TYPE number and press OK key. 5.
  • Page 429 7. Troubleshooting ■ 4color half-tone (TYPE=3) This test print is for mainly checking the black line, white line and Transfer failure and uneven density. Check item Check method Assumed cause Transfer failure Check that the transfer failure does not Failure of ITB (scratch, dirt) appear on entire image.
  • Page 430 7. Troubleshooting Check item Check method Assumed cause Uneven density at front & Check that uneven density does not appear at front & Failure of Developing Cylinder (approx. 63mm) rear rear. ■ Full half tone (TYPE=5) This test print is for mainly checking the black line, white line and uneven density. NOTE: Various settings can be configured in the following service mode.
  • Page 431 7. Troubleshooting ■ Grid (TYPE=6) This test print is for mainly checking the color displacement, right angle accuracy and straight line accuracy. Check items Check method Assumed cause Uneven density Check that uneven density does not appear on solid area of each Failure of Laser Scanner Unit color Failure of developer in Drum Unit...
  • Page 432 7. Troubleshooting ■ MCYBk horizontal stripe half tone (TYPE=11) This test print is for mainly checking the dark area density of each color, each color balance and white line on development. Check items Check method Assumed cause Black line (color line) Check that black line (color line) does not appear on solid Scratch on Photosensitive Drum area of each color...
  • Page 433 7. Troubleshooting ■ Full color 16-gradations (TYPE=14) Light areas White White This test print is for mainly checking the gray balance, gradations of YMCBk singe color and fogging. Check item Check method Assumed cause Gradation Check that 64 gradations density is properly reproduced in each color. Failure of Drum Unit Failure of Laser Scanner Unit Fogging Check that fogging appears on white image area only.
  • Page 434: Troubleshooting Items

    7. Troubleshooting Troubleshooting Items Parts Pitch Related to Periodical Image Failure Name Outer Circumference (mm) Photosensitive Drum Approx. 94 Primary Charging Roller Approx. 40 Primary transfer Roller Approx. 25 Secondary Transfer Outer Roller Approx. 62 Developing Cylinder Approx. 32 Fixing Film Approx.
  • Page 435 7. Troubleshooting ■Image main scanning deviation back Feed direction main scanning deviation front Reading original Output image ■Image subscanning deviation back Feed direction image subscanning deviation front Reading original Output image [Location] Single Pass ADF [Cause] Due to the following reasons, the shadow of Original cannot be used as the Detection edge of Original, and the image of Reading suddenly becomes obliquely skewed or shifted toward Horizontal Scanning and Vertical Scanning.
  • Page 436: Forcible Stop Of Paper Feed

    7. Troubleshooting Verification or diagnosis START Adjustment item 1.Adjusting the Height 2.Light intensity adjustment 3.Automatic Adjustment of the  Stream Reading Position 4.White Level Adjustment 5.Front / Back Side Difference  Correction Adjustment Did the output image show improvement of Horizontal Scanning deviation/ Vertical Scanning deviation? Is there a float after checking the height adjustment condition? To Workflow 2 Adjustment items “Adjusting the Height”...
  • Page 437 7. Troubleshooting [70] [42] [40] [32,33] [30,31,99] [20,21] [71] Use case • When bent paper/skew/wrinkles occur • When jam occurs frequently • When checking an image on the ITB Points to note when using • Remove the paper being stopped with the normal jam removal procedure. After jam removal, the job is automatically recovered.
  • Page 438: Display Of "Non-Canon Product" Message

    (1st side, for checking im- age) *1: Paper is stopped after being reversed for a 2-sided job. Display of "Non-Canon Product" Message The following shows the remedy to be performed when a "non-Canon product" message is displayed even though Canon-made toner is used.
  • Page 439: Remedies To Be Performed When E602-Xxxx Or E614-Xxxx Error Is Displayed

    7. Troubleshooting Remedy: Perform a remedy according to the instruction of the alarm. 1. Toner cartridge Alarm code: At the same time, 10-0091 - 0094 occurs. Remedies to be performed when E602-xxxx or E614-xxxx error is displayed Remedy procedure for E602 or E614 differs according to the status of the screen where error is displayed. Check the remedy procedure by referring to the following flow chart.
  • Page 440 7. Troubleshooting Refer to the service manual 08_Error/Jam/Alarm and execute the described countermeasures in the service mode. If an error code and message are displayed on the black screen (Refer to the above figure.), enter the storage maintenance mode by referring to Flowchart 2 and perform the actions described in Service Manual 08_Error/Jam/Alarm. Start Confirmation or judgment (1) Check cable connector...
  • Page 441 7. Troubleshooting 3. If the machine is not started normally, execute key operation to shift to the service mode for shifting to storage maintenance mode. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL +------------------------------------+ E602-0801 +------------------------------------+...
  • Page 442: Measure Against E021-0X20/E020-0Xb8/E996-0Cab Caused By Connector Disconnection Of The Toner Concentration Sensor

    7. Troubleshooting 9. Consider the storage cannot be restored, select [4] and cancel the schedule. Switch OFF the main power of the machine. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL ------------------------------------------------- [4] has been selected Turn OFF the main power.
  • Page 443 7. Troubleshooting Remove the developing device that is affected and confirm that the toner density sensor connector is properly seated. • In case the connector is disconnecting. After connecting the connector, insert the developing device. CAUTION: Make sure that the connector does not off when inserting the developing device. •...
  • Page 444: Controller Self Diagnosis

    7. Troubleshooting Controller Self Diagnosis Controller Self Diagnosis is a tool to reduce the time required for error isolation in case of field trouble and to improve the accuracy of error location identification. Diagnosable range • When a failure of the Main Controller PCB and the related PCBs (child PCBs installed on the Main Controller PCB) is suspected.
  • Page 445: Diagnosis Result

    7. Troubleshooting 2. Keep pressing the numeric keys (for approx. 20 seconds) until the following screen appears on the Control Panel. =============================================== BOX Checker Ver 0. 58 SCENARIO-1 Processing BoxMode check start. . . ---------------------------------------------------------------------------------- SN-1 IA-DDR2 SDRAM check start. . . Diagnosis Result Diagnosis Time Diagnosis is completed in approx.
  • Page 446 7. Troubleshooting ========================================== Exec SCENARIO-1 Processing BoxMode => [NG] %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% %%%%%%% %%%%%%%%% %%%%%%%% %%%%%%% %%%%%%% %%%%%% %%%%%% %%%%%%%%%%%%%%%% %%%%%%% %%%%%% %%%%%%% %%%%%%% %%%%%% %%%%%% %%%%%% %%%%%%% %%%%%%% %%%%%%%%% %%%%%%%% %%%%%%%% %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% >> The result of Box checker is displayed below. [no] : SN-6 PCI Configuration PCI- Bridge [NG] : SN-15 GRAPHIC DDR4 SDRAM --- Turn off the power switch.
  • Page 447 7. Troubleshooting ■ S.M.A.R.T Information --------------------------------------------------------------------------------- SN-100 Storage HEALTH CHECK check start. . . ----- Single Test ----- S.M.A.R.T Check ----- Identify Device Check ----- [SSD][SATA SSD][EF000000000000000][SCFM12.3] 09 : Power-on Hour :[253] S.M.A.R.T Check ----- c0 : Unexpected Power Loss Count :[12] 09 : Power-on Hour :[253] c0 : Unexpected Power Loss Count :[12]...
  • Page 448: Debug Log

    7. Troubleshooting Debug Log Function Overview As for debug log, following logs are available: continuous log that saves the operation log, automatic log that is saved when an event occurs, manual log which is collected and saved each time at log saving, packet log, and key operation log. Host machine Host machine Main Controller...
  • Page 449 • When the failure occurs only at the customer's site and cannot be reproduced by the department in charge of quality management or Canon Inc. ■ Sublogs Sublog is the general term for the unified logs for analyzing problem in which operation histories of software modules are compiled as debug logs.
  • Page 450: Saving And Collecting Debug Logs

    7. Troubleshooting CAUTION: • When obtaining the network packet log, explain to the user and obtain permission before proceeding. • After obtaining the network packet log, turn OFF the setting by the following operation. 1. Set "0" in the following service mode (Lv.2) to stop the capture of network packets. Service mode >...
  • Page 451 7. Troubleshooting • Network connection cable When exporting debug logs to a PC, a PC with SST installed and a network connection cable are required. ■ Work Flow The flow of saving/collecting Sublogs is shown below. 1. Preparation Refer to “Flow of Determining the Procedure for Collecting Logs”...
  • Page 452 7. Troubleshooting “Flow of Determining the Procedure for Collecting Logs” on page 438Refer to ★ and when it is judged that collection of the network packet logs is required, enable the network packet log collection function by following the procedure shown below.
  • Page 453 7. Troubleshooting 2. When [OK!] is displayed in the display column, the work is complete. If the processing fails, "NG" is displayed. It is not necessary to restart the device. NOTE: • A value between 0 and 99999 can be set, but make sure to set the value instructed by the Support Dept. of your sales company. Operations are not guaranteed when value other than the above is set.
  • Page 454 7. Troubleshooting Setting the encryption function 1. To enable this function, set "2" in the following service mode (Lv.2). COPIER > TEST > NET-CAP > ENCDATA • 0: Encrypted when data is extracted (factory default setting). • 1: Not encrypted when data is extracted. •...
  • Page 455 7. Troubleshooting CAUTION: When network packet logs have been collected and necessary network packets have been captured, stop the capture from the following menu. 1. Set "0" in the following service mode (Lv.2) to stop the capture of network packets. Service mode >...
  • Page 456 7. Troubleshooting 3. Confirm that "Saving system information." is displayed on the control panel. CAUTION: • While logs are being saved, other operations cannot be performed. • If the above screen or message does not appear, press the reset button and repeat the procedure from step 2. NOTE: If the control panel cannot be not operated, save the log by pressing the following buttons.
  • Page 457 7. Troubleshooting 1. Execute the following service mode to save report files. COPIER > Function > MISC-P > RPT-FILE 2. Connect the USB and verify that Main machine recognizes the USB. 3. Execute the following service mode and retrieve the report file to USB. COPIER >...
  • Page 458 7. Troubleshooting [ [ [ [ [ [ [ [ Root Menu (USB) <v25.12> ] ] ] ] ] ] ] ] (v25.12) ------------------------------------------------------- [ 1 ] : Select Version [ 4 ] : Clear/Format [ 5 ] : Backup/Restore [ 8 ] : Download File [ 9 ] : Version Information [ Reset ] : Start shutdown sequence...
  • Page 459 7. Troubleshooting 3. Click [Upload Data].
  • Page 460 7. Troubleshooting 4. Check that continuous logs are stored in the device. When connection with the device is completed, the screen shown below will appear. Select [Upload Data]. The set of data stored in the device is shown on the right. Click "+" at "Log" to expand the tree, and check that there are continuous logs (date_model number_clog.bin).
  • Page 461 7. Troubleshooting ● Checking the Saved Files NOTE: If log files are stored in the USB flash drive, the path to the storage destination is different by the platform version. Platform version prior to 3.7 They are stored in the root directory of USB flash drive. Platform version 3.7 or later Folders of "iA_sublog"...
  • Page 462 7. Troubleshooting 20170322_0803-33-ZZZ00000-2512-clog.bin 20170322_0848-16-ZZZ00000-2512-clog.bin 20170322_0954-48-ZZZ00000-2512-clog.bin 20170322_1102-52-ZZZ00000-2512-clog.bin 20170413_1408-46-ZZZ00000-2512-clog.bin 20170413_1409-12-ZZZ00000-2512-clog.bin 20170413_1455-57-ZZZ00000-2512-clog.bin 20170414_00-26-ZZZ00000-V2512_SAFE.bin 20170414_0843-44-ZZZ00000-2512-clog.bin LOGLIST.TXT sxldlog_2017-04-14_00-28-22.bin 20161013_1733-36_ZZZ99999_1406_clog.bin Serial Number Data and time when a file Firmware Version was archived (year, month, Identification indicating day, hour, minute, second). that it is a continuous log File name of continuous log How to check the manual log files and automatic (event) log files The manual log files and automatic (event) log files are stored in the log file storage location.
  • Page 463 7. Troubleshooting 20161012_14-48_ZZZ99999_V1406_Fatal00-exception Serial Number Data and time when Cause of occurrence Firmware Version an even occurred (year, month, day, hour, minute, second). 20161012_14-48_ZZZ99999_V1406_ServiceCall-E719-0031 Cause of occurrence Serial Number Data and time when Firmware Version an even occurred (year, month, day, hour, minute, second). File name of automatic log How to check the network packet log files The network packet log file is stored in the "NC + date"...
  • Page 464: Startup System Failure Diagnosis

    7. Troubleshooting Startup System Failure Diagnosis Overview The purpose of this diagnosis is to identify the cause when the host machine would not start up. A combination of the following three identification methods is used to identify the cause. • A method for identifying the failure on the basis of the LED/LCD display status •...
  • Page 465: Basic Flow

    7. Troubleshooting Basic Flow If the host machine would not start up, follow the flow shown below to identify the location of the trouble. If a number (1) or (2) is shown in a flow chart box, be sure to make a judgement according to the check item table. Start Turn OFF the main power switch, and check for disconnection of the power plug and...
  • Page 466 7. Troubleshooting If it is blank, see"Control Panel LED Check Flow" to perform the remedy. (2) Whether the bar remains displayed on the Control Panel LCD Check item Check whether the bar remains displayed on the Control Panel LCD. If the bar remains displayed, see "Troubleshooting > Controller Self Diagnosis" to perform the remedy. (3) Whether the logo remains displayed on the Control Panel LCD Check item Check whether the logo remains displayed on the Control Panel LCD.
  • Page 467 7. Troubleshooting ■ Control Panel LED Check Flow Follow the flow shown below to identify the location of failure according to the Control Panel LED status and take measurements. If a number -1-,-2- or -3- is shown in a flow chart box, be sure to refer to the check item table and make a judgment. Start (ON or OFF) Is the Control...
  • Page 468 7. Troubleshooting . . .  1 sec 4 sec -2- Is the LED4,9 or 21 of the Main Controller PCB blinking? Check item Check whether the LED4,9 or 21 of the Main Controller PCB is blinking. LED4 LED21 LED9 -3- E-code is displayed on the Control Panel LCD Check item Check whether E-code is displayed on the Control Panel.
  • Page 469 7. Troubleshooting Main Controller Power Supply Power Supply Assembly Signal Block Diagram Refer to the flow shown below to solve a power supply system trouble. Start Is 12 V output from the Main Controller PCB Check/replace the following parts: - Cable connecting the Main Controller PCB J3 and the Control Panel J902 * - Control Panel Replace the following parts:...
  • Page 470 7. Troubleshooting UN41 (2) Is power supplied to the Main Controller PCB J22? Check item Check whether DC 12V is supplied to the Main Controller PCB J22. Connector side of J22 Pin 1 & pin 2 (12 V) and pin 5 & pin 6 (GND) Normal value: DC 12 V UN41 (3) Is 12 V output from the Low Voltage Power Supply PCB J812?
  • Page 471 7. Troubleshooting J812 (4) Is AC supplied to the AC Driver PCB J6010? Check whether AC is supplied to the AC Driver PCB J6010. Connector side of J6010 Pin 1 and pin 2 Normal value: Same as input voltage J6010 WARNING: Be careful when you measure the AC voltage.
  • Page 472: Error/Jam/Alarm

    Error/Jam/Alarm Outline..........461 Error Code.........465 Error Code (FAX)......660 Alarm Code........663 Jam Code..........725...
  • Page 473: Outline

    8. Error/Jam/Alarm Outline This chapter describes various codes which are displayed when a failure occurs on the product. These are classified into 3 codes as follows. Code type Explanation Error code This code is displayed when an error occurs on the machine. Jam code This code is displayed when a jam occurs inside the machine.
  • Page 474: Pickup Position Code

    8. Error/Jam/Alarm Pickup Position Code When a jam occurs, the pickup location is indicated with the following pickup position code. (On the jam display screen, the pickup position code is shown in the "P" column.) Display example of pickup position code Pickup position code Pickup position At Finisher jam/At error avoidance jam/At ADF jam without pickup operation (at SEND, Inbox, etc.)
  • Page 475 8. Error/Jam/Alarm Display Paper Size Display Paper Size LEDGER LDRFB LEDGERFULLBLEED LEGAL LETTER A3FB A3FULLBLEED EXECUTIVE STMT STATEMENT 10x8 10x8 12x18 12x18 13x19 13x19 I-B0 ISOB0 15x11 15x11 I-B1 ISOB1 17x22 17x22 I-B2 ISOB2 18x24 18x24 I-B3 ISOB3 A-FLS Australian-FOOLSCAP I-B4 ISOB4 ALGL...
  • Page 476: Points To Note When Clearing Mn-Con

    8. Error/Jam/Alarm Points to Note When Clearing MN-CON • Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Adjustment/ Maintenance, Function Settings, Set Destination, Management Settings), etc. Before execution of this operation, ask user to back up the data and get approval for this operation. •...
  • Page 477: Error Code

    8. Error/Jam/Alarm Error Code Error Code Details E001-0001-05 Main Thermistor high temperature detection error Detection Description The Main Thermistor detected a high temperature error. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - DC Power Supply PCB (UN3)(Unit of replacement: POWER SUPPLY ASSEMBLY) - Drum Driver PCB (UN54)
  • Page 478 8. Error/Jam/Alarm E001-0003-05 Sub Thermistor R high temperature detection error Detection Description The Sub Thermistor R detected a high temperature error. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - DC Power Supply PCB (UN3)(Unit of replacement: POWER SUPPLY ASSEMBLY) - Drum Driver PCB (UN54) - Main Controller PCB (UN41)
  • Page 479 8. Error/Jam/Alarm E001-0005-05 Film Thermistor F high temperature detection error Detection Description The Film Thermistor F detected a high temperature error. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - DC Power Supply PCB (UN3)(Unit of replacement: POWER SUPPLY ASSEMBLY) - Drum Driver PCB (UN54) - Main Controller PCB (UN41)
  • Page 480 8. Error/Jam/Alarm E001-0007-05 Thermistor overheating error by hardware detection Detection Description At least one Thermistor detected a high temperature error by hardware detection. Main Thermistor/Sub Thermistor F/Sub Thermistor R/Film Thermistor C Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - DC Power Supply PCB (UN3)(Unit of replacement: POWER SUPPLY ASSEMBLY) - Drum Driver PCB (UN54)
  • Page 481 8. Error/Jam/Alarm E002-0002-05 Startup control timeout Detection Description Startup control was not completed although 60 sec had passed. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - DC Power Supply PCB (UN3)(Unit of replacement: POWER SUPPLY ASSEMBLY) - Drum Driver PCB (UN54) - AC Driver PCB (UN2)
  • Page 482 8. Error/Jam/Alarm E002-0005-05 Sub Thermistor R temperature increase error Detection Description After the Fixing Heater was turned ON, the Sub Thermistor R detected error in temperature increase. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Drum Driver PCB (UN54)
  • Page 483 8. Error/Jam/Alarm E002-0008-05 Film Thermistor R temperature increase error Detection Description After the Fixing Heater was turned ON, the Film Thermistor R detected error in temperature increase. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Drum Driver PCB (UN54)
  • Page 484 8. Error/Jam/Alarm E002-0010-05 Film Thermistor F temperature increase error Detection Description The Film Thermistor F detected error in temperature increase. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Drum Driver PCB (UN54) - AC Driver PCB (UN2) - Main Controller PCB (UN41)
  • Page 485 8. Error/Jam/Alarm E003-0001-05 Main Thermistor low temperature detection error Detection Description The Main Thermistor detected an abnormally low temperature during print control. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Drum Driver PCB (UN54)
  • Page 486 8. Error/Jam/Alarm E003-0003-05 Sub Thermistor R low temperature detection error Detection Description The Sub Thermistor R detected an abnormally low temperature during print control. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Drum Driver PCB (UN54)
  • Page 487 8. Error/Jam/Alarm E003-0005-05 Film Thermistor F low temperature detection error Detection Description The Film Thermistor F detected an abnormally low temperature during print control. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Drum Driver PCB (UN54)
  • Page 488 8. Error/Jam/Alarm E003-0007-05 Film Thermistor F/R temperature difference error Detection Description An error in temperature difference between the Film Thermistor F and R was detected during print control. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Drum Driver PCB (UN54)
  • Page 489 8. Error/Jam/Alarm E009-0001-05 Fixing disengagement timeout error Detection Description The Pressure Release Sensor did not detect ON status within the specified period of time after the start of fixing disengagement operation. Remedy [Related parts] - Harness connecting the Feed Driver PCB (UN1/J309) and Fixing Motor (M20/J2273) - Harness connecting the Main Controller PCB (UN41/J74) and Feed Driver PCB (UN1/J307) - Harness connecting the DC Power Supply PCB (UN3/J811) and Feed Driver PCB (UN1/J300) - DC Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY)
  • Page 490 8. Error/Jam/Alarm E012-0101-05 Drum Motor startup error Detection Description Startup error of Drum Motor (YMC) was detected. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J210) and CL Drum Motor (M1/J2100) - Harness connecting the DC Power Supply PCB (UN3/J811) and Drum Driver PCB (UN54/J200) - Harness connecting the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - DC Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41)
  • Page 491 8. Error/Jam/Alarm E012-0106-05 Drum Motor Rotation error Detection Description Rotation speed error of the Drum Motor (YMC) was detected. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J211) and CL Drum Motor (M1/J2100) - Harness connecting the DC Power Supply PCB (UN3/J811) and Drum Driver PCB (UN54/J200) - Harness connecting the Main Controller PCB (UN41/J7) and Drum Driver PCB (UN54/J212) - DC Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41)
  • Page 492 8. Error/Jam/Alarm E012-0201-05 Drum Motor startup error (Bk) Detection Description Startup error of Drum Motor (Bk) was detected. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J210) and BK Drum Motor (M27/J2423) - Harness connecting the DC Power Supply PCB (UN3/J811) and Drum Driver PCB (UN54/J200) - Harness connecting the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - DC Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41)
  • Page 493 8. Error/Jam/Alarm E012-0301-05 ITB Motor startup error (ITB) Detection Description Startup error of ITB Motor was detected. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J210) and ITB Motor (M2/J2213) - Harness connecting the DC Power Supply PCB (UN3/J811) and Drum Driver PCB (UN54/J200) - Harness connecting the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - DC Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41)
  • Page 494 8. Error/Jam/Alarm E013-0001-05 Waste Toner Feed/Stirring Motor speed error Detection Description Rotation error of the Waste Toner Feed/Stirring Motor was detected consecutively. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J224) and Waste Toner Feed and Stirring Motor (M21/J2121) - Drum Driver PCB (UN54) - Waste Toner Feed and Stirring Motor (M21) (Unit of replacement: WASTE TONER DRIVE ASS'Y,...
  • Page 495 8. Error/Jam/Alarm E013-0002-05 Waste Toner Feed/Stirring Motor load error Detection Description Torque error of the Waste Toner Feed/Stirring Motor was detected. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J224) and Waste Toner Feed and Stirring Motor (M21/J2121) - Drum Driver PCB (UN54) - Waste Toner Feed and Stirring Motor (M21) (Unit of replacement: WASTE TONER DRIVE ASS'Y, REAR)
  • Page 496 8. Error/Jam/Alarm E014-0002-05 Fixing motor lock error Detection Description Detecting the unlocking of the fixing motor Remedy [Related parts] - Harness between the Feed Driver PCB (UN1/J309) and the Fixing Motor (M20/J2273) - Harness between the Main Controller PCB (UN41/J74) and the Feed Driver PCB (UN1/J307) - Harness between the DC Power Supply PCB (UN3/J811) and the Feed Driver PCB (UN1/J300) - DC Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41)
  • Page 497 8. Error/Jam/Alarm E020-0124-05 ATR output error Y Detection Description The ATR Patch (Y) detected that the output value (SigD) was below the lower limit at initialization of the Developing Assembly. Remedy [Related parts] - Laser Shutter (Y) - Developing High Voltage PCB (UN58)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) - Drum Unit (Y) - Charging High Voltage PCB (UN57)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY...
  • Page 498 8. Error/Jam/Alarm E020-01A8-05 ATR output error Y Detection Description The ATR Sensor (Y) detected that the output value was below the lower limit during print control. Remedy [Related parts] - Developing High Voltage PCB (UN58)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) - Charging High Voltage PCB (UN57)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT)
  • Page 499 8. Error/Jam/Alarm E020-0224-05 ATR output error M Detection Description The ATR Patch (M) detected that the output value (SigD) was below the lower limit at initialization of the Developing Assembly. Remedy [Related parts] - Laser Shutter (M) - Developing High Voltage PCB (UN58)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) - Drum Unit (M) - Charging High Voltage PCB (UN57)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY...
  • Page 500 8. Error/Jam/Alarm E020-02A8-05 ATR output error M Detection Description The ATR Sensor (M) detected that the output value was below the lower limit during print control. Remedy [Related parts] - Developing High Voltage PCB (UN58)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) - Charging High Voltage PCB (UN57)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT)
  • Page 501 8. Error/Jam/Alarm E020-0324-05 ATR output error C Detection Description The ATR Patch (C) detected that the output value (SigD) was below the lower limit at initialization of the Developing Assembly. Remedy [Related parts] - Laser Shutter (C) - Developing High Voltage PCB (UN58)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) - Drum Unit (C) - Charging High Voltage PCB (UN57)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY...
  • Page 502 8. Error/Jam/Alarm E020-03A8-05 ATR output error C Detection Description The ATR Sensor (C) detected that the output value was below the lower limit during printing. Remedy [Related parts] - Developing High Voltage PCB (UN58)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) - Charging High Voltage PCB (UN57)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT)
  • Page 503 8. Error/Jam/Alarm E020-0424-05 ATR output error Bk Detection Description The ATR Patch (Bk) detected that the output value (SigD) was below the lower limit at initialization of the Developing Assembly. Remedy [Related parts] - Laser Shutter (K) - Drum Unit (K) - Transfer High Voltage PCB (UN7) - Developing Assembly (K) - Laser Scanner Unit (CK)
  • Page 504 8. Error/Jam/Alarm E020-04B8-05 ATR output error Bk Detection Description The ATR Sensor (Bk) detected a control voltage less than specified value at initialization of the Developing Assembly. Remedy [Related parts] - Charging High Voltage PCB (UN57) - Drum Unit (K) - Developing Assembly (K) - Laser Scanner Unit (CK) - Main Controller (UN41)
  • Page 505 8. Error/Jam/Alarm E021-0120-05 Developing Screw rotation detection error Detection Description The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (Y) in the Developing Assembly (Y) was 12 or less during rotation of the Developing Screw. Remedy [Related parts] - Harness connecting the Developing Motor (Y) (M3) and Drum Driver PCB (UN54/J215)
  • Page 506 8. Error/Jam/Alarm E021-0220-05 Developing Screw rotation detection error Detection Description The difference between the maximum and the minimum of sampling values detected by the Toner Density Sensor M (TS2) was 12 or less during rotation of the Developing Screw. Remedy [Related parts] - Harness connecting the Developing Motor (M) (M4) and Drum Driver PCB (UN54/J215) - Developing Motor Harness *Same for YMCK, the Harness connecting the Drum Driver PCB and...
  • Page 507 8. Error/Jam/Alarm E021-0320-05 Developing Screw rotation detection error Detection Description The difference between the maximum and the minimum of sampling values detected by the Toner Density Sensor C was 12 or less during rotation of the Developing Screw. Remedy [Related parts] - Harness connecting the Developing Motor (C) (M5) and Drum Driver PCB (UN54/J215) - Developing Motor Harness *Same for YMCK, the Harness connecting the Drum Driver PCB and Main Drive connectors...
  • Page 508 8. Error/Jam/Alarm E021-0420-05 Developing Screw rotation detection error Detection Description The difference between the maximum and the minimum of sampling values detected by the Toner Density Sensor BK was 12 or less during rotation of the Developing Screw. Remedy [Related parts] - Harness connecting the Developing Motor (Bk) (M6) and Drum Driver PCB (UN54/J215) - Developing Motor Harness *Same for YMCK, the Harness connecting the Drum Driver PCB and Main Drive connectors...
  • Page 509 8. Error/Jam/Alarm E025-0120-05 Y Toner Motor stop error Detection Description When the bottle is rotating with the Toner Cartridge Motor set to OFF Remedy [Related parts] - Harness between the Toner Cartridge Motor (Y) (M7/J2146D) and the Drum Driver PCB (UN54/ J209) - Harness between the Toner supply sensor (Y) (PS35/J2147) and the Drum Driver PCB (UN54/ J209)
  • Page 510 8. Error/Jam/Alarm E025-0220-05 M Toner Motor stop error Detection Description When the bottle is rotating with the Toner Cartridge Motor set to OFF Remedy [Related parts] - Harness between the Toner Cartridge Motor (M) (M8/J2144D) and the Drum Driver PCB (UN54/ J209) - Harness between the Toner supply sensor (M) (PS36/J2145) and the Drum Driver PCB (UN54/ J209)
  • Page 511 8. Error/Jam/Alarm E025-0320-05 C Toner Motor stop error Detection Description When the bottle is rotating with the Toner Cartridge Motor set to OFF Remedy [Related parts] - Harness between the Toner Cartridge Motor (C) (M9/J2142D) and the Drum Driver PCB (UN54/ J207) - Harness between the Toner supply sensor (C) (PS37/J2143) and the Drum Driver PCB (UN54/ J207)
  • Page 512 8. Error/Jam/Alarm E025-0420-05 BK Toner Motor stop error Detection Description When the bottle is rotating with the Toner Cartridge Motor set to OFF Remedy [Related parts] - Harness between the Toner Cartridge Motor (Bk) (M10/J2751D) and the Drum Driver PCB (UN54/ J208) - Harness between the Toner supply sensor (Bk) (PS38/J2141) and the Drum Driver PCB (UN54/ J208)
  • Page 513 8. Error/Jam/Alarm E029-1000-05 Patch Sensor error Detection Description When the upper limit of light intensity setting value for BK of Patch Sensor after the light intensity adjustment is exceeded Remedy [Related parts] - DC Power Supply PCB (UN3)(Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41) - Feed Driver PCB (UN1) - Patch Sensor (UN18) (Unit of replacement: REGISTRATION SENSOR UNIT)
  • Page 514 8. Error/Jam/Alarm E029-1001-05 Patch Sensor error Detection Description When the upper limit of light intensity setting value for CL of Patch Sensor after the light intensity adjustment is exceeded Remedy [Related parts] - DC Power Supply PCB (UN3)(Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41) - Feed Driver PCB (UN1) - Patch Sensor (UN18) (Unit of replacement: REGISTRATION SENSOR UNIT)
  • Page 515 8. Error/Jam/Alarm E029-6001-05 Registration Shutter Solenoid error Detection Description Light intensity lower limit error was detected during light intensity correction of the regular reflection LED. Remedy [Related parts] - Harness connecting the Feed Driver PCB (UN1) and Patch Sensor (UN18) - Registration Shutter Solenoid (SL1) (Unit of replacement: REGISTRATION SENSOR UNIT) - Patch Sensor (UN18) (Unit of replacement: REGISTRATION SENSOR UNIT) - Feed Driver PCB (UN1)
  • Page 516 8. Error/Jam/Alarm E064-1103-05 Y Developing failure Detection Description When the voltage value failed to fall within the specified range during applying of the Developing DC bias. Remedy [Related parts] - Drum Driver PCB (UN54) - Developing High Voltage PCB (UN58) (Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) [Remedy] Perform the following in order while checking whether the error is cleared.
  • Page 517 8. Error/Jam/Alarm E064-1300-05 C Charging failure (AC) Detection Description When the voltage value failed to fall within the specified range during applying of the Charging AC bias. Remedy [Related parts] - Drum Driver PCB (UN54) - Charging High Voltage PCB (UN57) (Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) [Remedy] Perform the following in order while checking whether the error is cleared.
  • Page 518 8. Error/Jam/Alarm E064-1400-05 K Charging failure (AC) Detection Description When the voltage value failed to fall within the specified range during applying of the Charging AC bias. Remedy [Related parts] - Drum Driver PCB (UN54) - Charging High Voltage PCB (UN57) (Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) [Remedy] Perform the following in order while checking whether the error is cleared.
  • Page 519 8. Error/Jam/Alarm E074-0001-05 Primary Transfer disengagement operation timeout error Detection Description No change of the signal of Primary Transfer Detachment Sensor is detected during the disengagement operation of the ITB. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J210) and Primary Transfer Detachment Sensor (PS41/J2211) - Harness connecting the Drum Driver PCB (UN54/J210) and Primary Transfer Disengagement Motor (M23/J2210)
  • Page 520 8. Error/Jam/Alarm E074-0002-05 Primary Transfer engagement operation timeout error Detection Description No change of the signal of Primary Transfer Detachment Sensor is detected during the disengagement operation of the ITB. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J210) and Primary Transfer Detachment Sensor (PS41/J2211) - Harness connecting the Drum Driver PCB (UN54/J210) and Primary Transfer Disengagement Motor (M23/J2210)
  • Page 521 8. Error/Jam/Alarm E102-0001-05 Startup EEPROM checksum error Detection Description The checksum did not match on communicating with EEPROM at startup (Laser Scanner Unit) Remedy [Related parts] - Flat cable between the Main Controller PCB (UN41/J75) and the Laser Driver PCB (Y/M) (UN09/ J700) - Laser Driver PCB (Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Main Controller PCB (UN41)
  • Page 522 8. Error/Jam/Alarm E110-0003-05 Startup BD phase lock error Detection Description The BD phase lock was not performed during the specified time at startup Remedy [Related parts] - Flat cable between the Main Controller PCB (UN41/J75) and the Laser Driver PCB (Y/M) (UN09/ J700) - Laser Driver PCB (Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Main Controller PCB (UN41)
  • Page 523 8. Error/Jam/Alarm E120-1004-05 Power supply error (5V) Detection Description 5V was not input to the Laser Driver PCB when the power supply is turned ON Remedy [Related parts] - Harness between the Drum Driver PCB (UN54/J223) and the Laser Driver PCB (Y/M) (UN09/ J701) - Laser Driver PCB (Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Drum Driver PCB (UN54)
  • Page 524 8. Error/Jam/Alarm E120-4102-05 AD sampling value error Detection Description An AD value error occurs due to the caught line at the Thermistor area of Laser Driver PCB (YM) Remedy [Related parts] - Laser Driver PCB (Y/M) (UN09) (Unit of replacement: Laser Scanner Assembly) [Remedy] 1.
  • Page 525 8. Error/Jam/Alarm E196-0000-05 Communication error Detection Description Communication error occurs with machine's EEPROM when the power supply is turned ON Remedy [Related parts] - Main Controller PCB (UN41) [Remedy] - Check / replace the related harnesses / cables / connectors / parts. E196-0001-05 Communication error Detection Description...
  • Page 526 8. Error/Jam/Alarm E196-0400-05 Communication error Detection Description Communication error of memory Remedy [Related parts] - Harness between the Drum Driver PCB (UN54/J216) and Drum Memory - Harness between the Drum Driver PCB (UN54/J209) and Bottle Memory - Harness between the Drum Driver PCB (UN54/J205) and Fixing Memory PCB - Harness between the Main Controller PCB (UN54/J73) and Drum Driver PCB (UN54/J212) - Main Controller PCB (UN41) - Drum Driver PCB (UN54)
  • Page 527 8. Error/Jam/Alarm E196-0702-05 Communication error Detection Description Communication error of the Laser Driver PCB (YMC) Remedy [Related parts] - Flat cable between the Laser Driver PCB(Y/M) (UN09/J702) and the Laser Driver PCB(C/Bk) (UN10/J710) - Laser Driver PCB(Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Laser Driver PCB(C/Bk) (UN10) (Unit of replacement: Laser Scanner ASS'Y) [Remedy] 1.
  • Page 528 8. Error/Jam/Alarm E196-0C02-05 Communication error Detection Description Communication error of the Laser Driver PCB (CK) Remedy [Related parts] - Flat cable between the Laser Driver PCB(Y/M) (UN09/J702) and the Laser Driver PCB(C/Bk) (UN10/J710) - Laser Driver PCB(Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Laser Driver PCB(C/Bk) (UN10) (Unit of replacement: Laser Scanner ASS'Y) [Remedy] 1.
  • Page 529 8. Error/Jam/Alarm E197-2001-05 Serial communication error Detection Description Communication error with Feed Driver PCB is detected. Remedy [Related parts] - Harness between the Main Controller PCB (UN41/J74) and the Feed Driver PCB (UN1/J307) - Feed Driver PCB (UN1) - Main Controller PCB (UN41) [Remedy] - Check / replace the related harnesses / cables / connectors / parts.
  • Page 530 8. Error/Jam/Alarm E197-2007-05 Serial communication error Detection Description Communication error with 25K-DECK is detected (on the Master side) Remedy [Related parts] - Harness between the Main Controller PCB (UN41) and 2.5k_DECK - 2.5k_DECK PCB - Main Controller PCB (UN41) [Remedy] - Check / replace the related harnesses / cables / connectors / parts.
  • Page 531 8. Error/Jam/Alarm E197-6005-05 Serial communication error Detection Description Communication error with the Developing CPU is detected Remedy [Related parts] - Harness between the Drum Driver PCB (UN54/J229) and Developing High Voltage PCB (UN58/ J515) - Harness between the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - Developing High Voltage PCB (UN58) - Drum Driver PCB (UN54) - Main Controller PCB (UN41)
  • Page 532 8. Error/Jam/Alarm E197-6104-05 Serial communication error Detection Description DL mode startup error with the Charging CPU is detected Remedy [Related parts] - Harness between the Drum Driver PCB (UN54/J228) and Charging High Voltage PCB (UN57/ J511) - Harness between the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - Charging High Voltage PCB (UN57) - Drum Driver PCB (UN54) - Main Controller PCB (UN41)
  • Page 533 8. Error/Jam/Alarm E197-7005-05 Serial communication error Detection Description MND-LS CPU error Remedy [Related parts] - FFC between the Main Controller PCB (UN41/J73) and Laser Scanner - Harness between the Drum Driver PCB (UN54/J223) and Laser Scanner - Laser Scanner - Drum Driver PCB (UN54) - Main Controller PCB (UN41) [Remedy] - Check / replace the related harnesses / cables / connectors / parts.
  • Page 534 8. Error/Jam/Alarm E202-0010-04 Reader Scanner Unit HP error Detection Description The Reader Scanner Unit could not detect the home position when completing scanning operation. Remedy [Related parts] - Harness between the Main Controller PCB (UN41/J54) and the Reader Scanner Unit HP Sensor (PS103/J6012) - Harness between the Main Controller PCB (UN41/J54) and the Reader Scanner Motor (M101/ J1091)
  • Page 535 8. Error/Jam/Alarm E246-0001-00 System error Detection Description System error Remedy Contact the service company office E246-0002-00 System error Detection Description System error Remedy Contact the service company office E246-0003-00 System error Detection Description System error Remedy Contact the service company office E246-0004-00 System error Detection Description...
  • Page 536 8. Error/Jam/Alarm E248-0005-04 Scanner Unit EEPROM error Detection Description EEPROM reading error(At power-on) Remedy [Related parts] Scanner Unit (Front side) [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Replace the Scanner Unit (Front side). E248-0006-04 Scanner Unit EEPROM error Detection Description...
  • Page 537 8. Error/Jam/Alarm E270-0101-04 Scanner Unit (DADF) communication error Detection Description The vertical scanning synchronous signal (VSYNC) was not transmitted appropriately at the Scanner Unit (DADF) side communicating with the Main Controller PCB. Remedy [Related parts] - Flat Cable between the Main Controller PCB and Scanner Unit (DADF) (Unit of replacement: Flat Cable) - Scanner Unit (Unit of replacement: Scanner Unit) - Main Controller PCB (UN41)
  • Page 538 8. Error/Jam/Alarm E280-0101-04 Scanner Unit communication error Detection Description Communication between the Main Controller PCB and the DADF Scanner Unit was not completed within the specified period of time. Remedy [Related parts] - Harness between the Main Controller PCB and the DADF Driver PCB - DADF Driver PCB - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 539 8. Error/Jam/Alarm E302-0002-04 Error in paper front black shading Detection Description An access error to the paper front black shading RAM or a paper front black shading value out of specification was detected. Remedy [Related parts] - Flat Cable between the Reader Scanner Unit PCB (UN102) and the Main Controller PCB (UN41/ J54) - Reader Scanner Unit PCB (UN102) - Main Controller PCB (UN41)
  • Page 540 8. Error/Jam/Alarm E315-000D-00 Image process device timeout error Detection Description Processing of a JBIG-compressed data was not completed within the specified period of time at printing or SEND. Remedy [Related parts] - Main Controller PCB (UN41) - SSD Unit [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 541 8. Error/Jam/Alarm E315-0561-00 Image processing device error Detection Description A processing error occurred during the image processing of scanning Remedy [Related parts] - Flat Cable between the Main Controller PCB and Scanner Unit - Main Controller PCB (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,) - Scanner Unit [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 542 8. Error/Jam/Alarm E355-0002-00 System error Detection Description System error Remedy [Remedy]Contact to the sales company. E355-0003-00 System error Detection Description System error Remedy [Remedy]Contact to the sales company. E355-0004-00 System error Detection Description System error Remedy [Remedy]Contact to the sales company. E400-0002-04 Communication error Detection Description...
  • Page 543 8. Error/Jam/Alarm E401-0002-04 Pickup Roller Unit Lifting HP Sensor error Detection Description The Pickup Roller Unit Lifting HP Sensor in the DADF did not detect the OFF status. Remedy [Related parts] - Harnesses from the Pickup Roller Unit Lifting HP Sensor to the ADF Driver PCB 1.
  • Page 544 8. Error/Jam/Alarm E501-0000-02 Communication error (Finisher-L/AB/A) Detection Description A communication error between the host machine and the Finisher was detected. Remedy [Related parts] a. INNER FIN-L - Harnesses and connectors from the Main Controller PCB (UN41) and the Finisher Controller PCB - Finisher Controller PCB (PCB1) - Main Controller PCB(UN41) b.STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A...
  • Page 545 8. Error/Jam/Alarm E503-0022-02 Error in communication between the Finisher and Saddle Unit (Finisher-AB/A) Detection Description Communication error between the Finisher Controller PCB and the Saddle Stitcher Controller PCB was detected. (Command reception error) Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses and connectors from the Finisher Controller PCB to the Saddle Stitcher Controller - Finisher Controller PCB (PCB101) - Saddle Stitcher Controller PCB (PCB201)
  • Page 546 8. Error/Jam/Alarm E503-0041-02 Error in communication between the Finisher and Buffer Pass (Finisher-AB/A) Detection Description Communication error between the Finisher Controller PCB and the Buffer Pass Controller PCB was detected. (Command transmission error) Remedy STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A [Related parts] - Harnesses and connectors from the Buffer Pass Controller PCB to the Finisher Controller PCB - Buffer Pass Controller PCB (PCB401) - Finisher Controller PCB (PCB101)
  • Page 547 8. Error/Jam/Alarm E503-0091-02 Error in communication between the Finisher and Paper Folding Unit Detection Description Communication error between the Finisher Controller PCB and the Paper Folding Unit Controller PCB was detected. (Command transmission error) Remedy [Related parts] PAPER FOLDING UNIT - Harnesses and connectors from the Paper Folding Unit Controller PCB to the Finisher Controller - Paper Folding Unit Controller PCB (PCB1) - Finisher Controller PCB (PCB101)
  • Page 548 8. Error/Jam/Alarm E505-0007-02 Paper Folding Unit data error Detection Description The data read from Paper Folding Unit Controller PCB has an error. (The read data doesn't match with the written data.) Remedy [Related parts] PAPER FOLDING UNIT - Paper Folding Unit Controller PCB (PCB1) [Remedy] Check/replace the related parts.
  • Page 549 8. Error/Jam/Alarm E514-8002-02 Error in the Paper End Assist Motor (Finisher-AB/A) Detection Description The Paper End Assist HP Sensor does not detect the assist belt when the Paper End Assist Motor has been driven for 2 seconds. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Paper End Assist HP Sensor (PS123) to the Finisher Controller PCB - Harnesses from the Paper End Assist Motor (M113) to the Finisher Controller PCB...
  • Page 550 8. Error/Jam/Alarm E530-8001-02 a. Rear Alignment Motor error (Finisher-L) b. Error in the Front Alignment Motor (Finisher- AB/A) Detection Description a. The Rear Alignment Plate HP Sensor was not turned OFF although 1 second had passed after the Rear Alignment Motor operation started. b.
  • Page 551 8. Error/Jam/Alarm E531-8001-02 a. Stapler Motor error (Finisher-L) b. Error in the Staple Motor (Finisher-AB/A) Detection Description a. The Staple HP Sensor was not turned OFF although 0.4 seconds had passed after the Stapler Motor operation started. b. The staple unit does not come off the Staple HP Sensor when the Staple Motor has been driven for 0.4 seconds.
  • Page 552 8. Error/Jam/Alarm E532-8002-02 a. Stapler Shift Motor error (Finisher-L) b. Error in the Stapler Shift Motor (Finisher-AB/A) Detection Description a. The Stapler Shift HP Sensor was not turned ON although 10 seconds had passed after the Stapler Shift Motor operation started. b.
  • Page 553 8. Error/Jam/Alarm E535-8001-02 Error in the Swing Guide Motor (Finisher-AB/A) Detection Description The swing guide does not come off the Swing Guide HP Sensor when the Swing Guide Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Swing Guide HP Sensor (PS119) to the Finisher Controller PCB - Harnesses from the Swing Guide Motor (M110) to the Finisher Controller PCB - Swing Guide HP Sensor (PS119)
  • Page 554 8. Error/Jam/Alarm E537-8002-02 a. Front Alignment Motor error (Finisher-L) b. Error in the Rear Alignment Motor (Finisher- AB/A) Detection Description a. The Front Alignment Plate HP Sensor was not turned ON although 5 seconds had passed after the Front Alignment Motor operation started. b.
  • Page 555 8. Error/Jam/Alarm E540-8002-02 a. Tray Shift Motor error (Finisher-L) b. Stack tray area error (Finisher-AB/A) Detection Description a. The Front Alignment Plate HP Sensor was not turned OFF or the Stack Tray Lower Limit Sensor was not turned ON although 3.5 seconds had passed after the Front Alignment Motor operation started in the tray down operation.
  • Page 556 8. Error/Jam/Alarm E551-8022-02 Error in the Buffer Pass Inlet Cooling Fan (BUFFER PASS UNIT) Detection Description The lock status is not detected for the specified period of time while the fan stops. Remedy [Related parts] BUFFER PASS UNIT - Harnesses from the Buffer Pass Power Supply Cooling Fan (FM401) to the Buffer Pass Controller - Buffer Pass Inlet Cooling Fan (FM401) - Buffer Pass Controller PCB (PCB401) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 557 8. Error/Jam/Alarm E553-8011-02 Error in the Flapper Motor (Finisher-AB/A) Detection Description The flapper does not come off the Flapper HP Sensor when the Flapper Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Flapper HP Sensor (PS105) to the Finisher Controller PCB - Harnesses from the Flapper Motor (M104) to the Finisher Controller PCB - Flapper HP Sensor (PS105) - Flapper Motor (M104)
  • Page 558 8. Error/Jam/Alarm E553-8023-02 Error in the Saddle Feed Motor (Finisher-A) Detection Description The C folding paper end flapper does not come off the C Folding Paper End Flapper Lower Limit Sensor when the Saddle Feed Motor has been driven for 1 second. Remedy [Related parts] FOLD FIN-A...
  • Page 559 8. Error/Jam/Alarm E553-80F1-02 Error in the Saddle Feed/Paddle Motor (Finisher-AB/A) Detection Description The paddle does not come off the Saddle Paddle HP Sensor when the Saddle Feed/Paddle Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB - Harnesses from the Saddle Paddle HP Sensor (PS206) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Feed/Paddle Motor (M201) to the Saddle Stitcher Controller PCB - Saddle Paddle HP Sensor (PS206)
  • Page 560 8. Error/Jam/Alarm E563-0002-02 Error in the Registration Motor (Paper Folding Unit) Detection Description The Registration Disengagement HP Sensor does not detect the registration roller (lower) when the Registration Motor has been driven for 1.1 second. Remedy [Related parts] PAPER FOLDING UNIT - Harnesses from the Registration Disengagement HP Sensor (PS5) to the Paper Folding Unit Controller PCB - Harnesses from the Registration Motor (M1) to the Paper Folding Unit Controller PCB...
  • Page 561 8. Error/Jam/Alarm E565-0002-02 Error in the Fold-enhancing Motor (Paper Folding Unit) Detection Description The Fold-enhancing HP Sensor does not detect the fold-enhancing unit when the Fold-enhancing Motor has been driven for 0.6 second. Remedy [Related parts] PAPER FOLDING UNIT - Harnesses from the Fold-enhancing HP Sensor (PS3) to the Paper Folding Unit Controller PCB - Harnesses from the Fold-enhancing Motor (M4) to the Paper Folding Unit Controller PCB - Fold-enhancing HP Sensor (PS3) - Fold-enhancing Motor (M4)
  • Page 562 8. Error/Jam/Alarm E577-8001-02 a. Paddle Motor error (Finisher-L) b. Error in the Stack Delivery/Paddle Motor (Finisher-AB/ Detection Description a. The Paddle HP Sensor was not turned ON although 1 second had passed after the Paddle Motor operation started. The last paddle operation is not finished when driving the Paddle Motor. b.
  • Page 563 8. Error/Jam/Alarm E578-8002-02 Error in the Return Roller Lift Motor (Finisher-AB/A) Detection Description The Return Roller HP Sensor does not detect the return roller when the Return Roller Lift Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Return Roller HP Sensor (PS121) to the Finisher Controller PCB - Harnesses from the Return Roller Lift Motor (M111) to the Finisher Controller PCB - Return Roller HP Sensor (PS121)
  • Page 564 8. Error/Jam/Alarm E583-8002-02 Error in the Tray Auxiliary Guide Motor (Finisher-AB/A) Detection Description The Front/Rear Tray Auxiliary Guide HP Sensors don't detect the tray auxiliary guides when the Tray Auxiliary Guide Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Front Tray Auxiliary Guide HP Sensor (PS117) to the Finisher Controller - Harnesses from the Rear Tray Auxiliary Guide HP Sensor (PS118) to the Finisher Controller PCB...
  • Page 565 8. Error/Jam/Alarm E590-8001-02 a. Error in the Punch (Inner Puncher-D) b. Error in the Punch Motor (Puncher Unit-A) Detection Description a. The punch does not come off the Punch HP Sensor when the Punch Motor has been driven for 0.2 seconds. b.
  • Page 566 8. Error/Jam/Alarm E593-0001-02 Error in the Punch Horizontal Registration Motor (Inner Puncher-D) Detection Description The punch unit does not come off the Horizontal Registration HP Sensor when shifting the punch unit by 9mm toward rear. Remedy [Related parts] INNER PUNCH-D - Harnesses from the Horizontal Registration HP Sensor (S1) to the Puncher Controller PCB - Harnesses from the Punch Horizontal Registration Motor (M1) to the Puncher Controller PCB - PHorizontal Registration HP Sensor (S1)
  • Page 567 8. Error/Jam/Alarm E593-8002-02 Error in the Punch Shift Motor (Puncher Unit-A) Detection Description The Punch Slide HP Sensor does not detect the punch unit when shifting the punch unit by 37mm toward front. Remedy [Related parts] PUNCHER UNIT-A - Harnesses from the Punch Slide HP Sensor (PS302) to the Puncher Controller PCB - Harnesses from the Punch Shift Motor (M302) to the Puncher Controller PCB - Punch Slide HP Sensor (PS302) - Punch Shift Motor (M302)
  • Page 568 8. Error/Jam/Alarm E5F1-8003-02 Saddle Delivery Motor clock error (Finisher-AB/A) Detection Description The lock state of Saddle Delivery Motor is detected 0.2 seconds or more while the motor operates. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Saddle Delivery Motor Clock Sensor (PS211) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Delivery Motor (M207) to the Saddle Stitcher Controller PCB - Saddle Delivery Motor Clock Sensor (PS211)
  • Page 569 8. Error/Jam/Alarm E5F4-8002-02 Error in the Saddle Stitcher Motor (Finisher-AB/A) Detection Description The Saddle Stitcher HP Sensor does not detect the saddle stitcher when the Saddle Stitcher Motor has been driven for 1.2 seconds. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Saddle Stitcher HP Sensor (PS215) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Stitcher Motor (M208) to the Saddle Stitcher Controller PCB - Saddle Stitcher HP Sensor (PS215)
  • Page 570 8. Error/Jam/Alarm E5F6-8003-02 Saddle Paper Pushing Plate/Folding Motor clock error (Finisher-AB/A) Detection Description The lock state of Saddle Paper Pushing Plate/Folding Motor is detected 0.2 seconds or more while the motor operates. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB - Harnesses from the Saddle Paper Pushing Plate/Folding Motor Clock Sensor (PS212) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Paper Pushing Plate/Folding Motor (M204) to the Saddle Stitcher Controller PCB...
  • Page 571 8. Error/Jam/Alarm E5F6-8013-02 Error in the Saddle Paper Folding Motor Clock (Finisher-A) Detection Description The lock signal is detected for the specified period of time while the Paper Pushing operates. Remedy [Related parts] FOLD FIN-A - Harnesses from the Saddle Paper Pushing Plate Clock Sensor (PS220) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Paper Pushing Plate Motor (M210) to the Saddle Stitcher Controller - Saddle Paper Pushing Plate Clock Sensor (PS220)
  • Page 572 8. Error/Jam/Alarm E5F6-8023-02 Error in the Saddle Paper Folding Motor Clock (Finisher-A) Detection Description The lock signal is detected for the specified period of time while the Paper Folding operates. Remedy [Related parts] FOLD FIN-A - Harnesses from the Saddle Paper Folding Motor Clock Sensor (PS212) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Paper Folding Motor (M204) to the Saddle Stitcher Controller PCB - Saddle Paper Folding Motor Clock Sensor (PS212)
  • Page 573 8. Error/Jam/Alarm E5FA-8002-02 Error in the Saddle Gripper Motor (Finisher-AB/A) Detection Description The Saddle Gripper HP Sensor does not detect the saddle gripper when the Saddle Gripper Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Saddle Gripper HP Sensor (PS209) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Gripper Motor (M205) to the Saddle Stitcher Controller PCB - Saddle Gripper HP Sensor (PS209)
  • Page 574 8. Error/Jam/Alarm E602-0015-00 SSD error Detection Description There was no file for downloading image coefficient. Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 575 8. Error/Jam/Alarm E602-0020-00 SSD error Detection Description Corruption of database managing user mode/service mode data was detected. Remedy [Related parts] - SSD Unit [Remedy] While this error occurs, backup of the setting values is disabled. In addition, it may not be recorded in the error log. Perform the following in the order while checking whether the error is cleared.
  • Page 576 8. Error/Jam/Alarm E602-0101-00 SSD error Detection Description An error was detected in the PDL-related file SSD area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 577 8. Error/Jam/Alarm E602-0111-00 SSD error Detection Description An error was detected in the PDL-related file SSD area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 578 8. Error/Jam/Alarm E602-0201-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 579 8. Error/Jam/Alarm E602-0211-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 580 8. Error/Jam/Alarm E602-0301-00 SSD error Detection Description An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 581 8. Error/Jam/Alarm E602-0311-00 SSD error Detection Description An error was detected in the MEAP-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 582 8. Error/Jam/Alarm E602-0401-00 SSD error Detection Description Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Harness between the Main Controller PCB and the SSD...
  • Page 583 8. Error/Jam/Alarm E602-0411-00 SSD error Detection Description Logical partition error was detected. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 584 8. Error/Jam/Alarm E602-0501-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 585 8. Error/Jam/Alarm E602-0511-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 586 8. Error/Jam/Alarm E602-0601-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 587 8. Error/Jam/Alarm E602-0611-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 588 8. Error/Jam/Alarm E602-0701-00 SSD error Detection Description An error was detected in general application temporary area (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 589 8. Error/Jam/Alarm E602-0711-00 SSD error Detection Description An error was detected in general application temporary area (temporary file). (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 590 8. Error/Jam/Alarm E602-0801-00 SSD error Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 591 8. Error/Jam/Alarm E602-0811-00 SSD error Detection Description An error was detected in the general application-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 592 8. Error/Jam/Alarm E602-0901-00 SSD error Detection Description An error was detected in PDL spool data (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 593 8. Error/Jam/Alarm E602-0911-00 SSD error Detection Description An error was detected in PDL spool data (temporary file). (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 594 8. Error/Jam/Alarm E602-1001-00 SSD error Detection Description An error was detected in the SEND-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 595 8. Error/Jam/Alarm E602-1011-00 SSD error Detection Description An error was detected in the SEND-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 596 8. Error/Jam/Alarm E602-1101-00 SSD error Detection Description An error was detected in the update-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 597 8. Error/Jam/Alarm E602-1111-00 SSD error Detection Description An error was detected in the update-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 598 8. Error/Jam/Alarm E602-1201-00 SSD error Detection Description An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 599 8. Error/Jam/Alarm E602-1211-00 SSD error Detection Description An error was detected in the license-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 600 8. Error/Jam/Alarm E602-1301-00 SSD error Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 601 8. Error/Jam/Alarm E602-1311-00 SSD error Detection Description An error was detected in the system area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 602 8. Error/Jam/Alarm E602-1372-00 Verification error by "Falsification detection at startup" function Detection Description At startup, a verification error occurred due to invalid data in the MEAP area. Remedy [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 603 8. Error/Jam/Alarm E602-1411-00 SSD error Detection Description An error was detected in SWAP (temporary file/alternative memory area). (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 604 8. Error/Jam/Alarm E602-1701-00 SSD error Detection Description An error was detected in the debug log area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 605 8. Error/Jam/Alarm E602-1711-00 SSD error Detection Description An error was detected in the debug log area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 606 8. Error/Jam/Alarm E602-1801-00 SSD error Detection Description An error was detected in the image data SSD area in Advanced Box. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 607 8. Error/Jam/Alarm E602-1811-00 SSD error Detection Description An error was detected in the image data SSD area in Advanced Box. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 608 8. Error/Jam/Alarm E602-1901-00 SSD error Detection Description An error was detected in the SSD area of data for printing. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 609 8. Error/Jam/Alarm E602-1911-00 SSD error Detection Description An error was detected in the SSD area of data for printing. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 610 8. Error/Jam/Alarm E602-2000-00 SSD error Detection Description I/O error was detected in the file system after startup. Remedy [Remedy]Perform the following in the order while checking whether the error is cleared. 1. Check that the SSD Unit optional board is properly installed. 2.
  • Page 611 8. Error/Jam/Alarm E602-2002-00 SSD error Detection Description Failure of encryption board and others Remedy [Remedy]Perform the following in the order while checking whether the error is cleared. 1. Check that the Main Controller PCB is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3.
  • Page 612 8. Error/Jam/Alarm E602-FF01-00 SSD error Detection Description An unidentified SSD error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Main Controller PCB - SSD [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 613 8. Error/Jam/Alarm E602-FF11-00 SSD error Detection Description An unidentified SSD error was detected after startup. Remedy [Related parts] - Main Controller PCB - SSD [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check the related harness/cable and connector. 2.
  • Page 614 8. Error/Jam/Alarm E613-1024-00 Faulty/insufficient image memory Detection Description No necessary memory at Main Controller PCB Remedy [Related parts] Main Controller PCB [Remedy]Replace the Main Controller PCB. E613-1536-00 Faulty/insufficient image memory Detection Description No necessary memory at Main Controller PCB Remedy [Related parts] Main Controller PCB [Remedy]Replace the Main Controller PCB.
  • Page 615 8. Error/Jam/Alarm E614-0071-00 System verification error Detection Description At normal startup, an error may occur due to invalid data of the firmware for startup. When this error occurs, the system has not been started normally. Therefore, it is not recorded in the error log.
  • Page 616 8. Error/Jam/Alarm E614-0111-00 Error in system on the FLASH PCB Detection Description An error was detected in the system area. (File could not be written in the FLASH PCB after startup or I/O error after startup) Remedy [Related parts] - FLASH PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 617 8. Error/Jam/Alarm E614-0301-00 Error in system on the FLASH PCB Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 618 8. Error/Jam/Alarm E614-0501-00 Error in file system on the FLASH PCB Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 619 8. Error/Jam/Alarm E614-0611-00 Error in system on the FLASH PCB Detection Description An error was detected in the license-related area. (File could not be written in the FLASH PCB after startup or I/O error after startup) Remedy [Related parts] - FLASH PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 620 8. Error/Jam/Alarm E614-4000-00 Error in system on the FLASH PCB Detection Description The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - FLASH PCB - SSD Unit...
  • Page 621 8. Error/Jam/Alarm E614-4003-00 Error in system on the FLASH PCB Detection Description The OS boot loader was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - FLASH PCB...
  • Page 622 8. Error/Jam/Alarm E614-9001-00 Error in system on the FLASH PCB Detection Description Error in memory allocation/invalid memory (at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - FLASH PCB...
  • Page 623 8. Error/Jam/Alarm E614-FF01-00 Error in system on the FLASH PCB Detection Description An unidentified Flash error was detected at startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 624 8. Error/Jam/Alarm E674-0002-07 Fax Board communication error Detection Description An error was detected for the specified number of times in communication with the Fax Board. Remedy [Related parts] - Harness between the Fax Board and the Main Controller PCB - Fax Board - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 625 8. Error/Jam/Alarm E674-0100-07 Fax Board communication error Detection Description After completion of fax communication, writing of the communication information (log) failed, and the log could not be read. Remedy [Remedy] Turn OFF and then ON the main power. If it occurs when the power is turned OFF and then ON after executing FAX > Clear > ALL, execute FAX >...
  • Page 626 8. Error/Jam/Alarm E713-0010-05 Finisher communication error Detection Description Timeout was detected in communication between the host machine and the finisher. Remedy [Related parts] a. STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harness connecting the Main Controller PCB(UN41/J72) and Finisher Controller PCB - Main Controller PCB(UN41) - Finisher Controller PCB b.
  • Page 627 8. Error/Jam/Alarm E713-0021-05 Finisher communication error Detection Description Reception incomplete was detected consecutively in communication between the host machine and the finisher. Remedy [Related parts] a. STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses connecting the Main Controller PCB (UN41/J72) and the Finisher Controller PCB - Main Controller PCB (UN41) - Finisher Controller PCB b.
  • Page 628 8. Error/Jam/Alarm E713-0030-05 Finisher communication error Detection Description An initialization error was detected in communication between the host machine and the finisher. Remedy [Related parts] a. STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses connecting the Main Controller PCB (UN41/J72), the Relay Path Unit and the Finisher Controller PCB - Main Controller PCB (UN41) - Finisher Controller PCB...
  • Page 629 8. Error/Jam/Alarm E719-0021-00 Coin vendor error Detection Description Communication with the coin vendor could not be established at startup of the host machine. Remedy [Remedy] 1. Check/replace the cable between the charging management equipment and the host machine. 2. Check the power of the charging. E719-0022-00 Coin vendor error Detection Description...
  • Page 630 8. Error/Jam/Alarm E730-C001-00 Error in SSD access Detection Description An error occurred when accessing the SSD. Remedy [Related parts] - Harness between the Main Controller PCB and the SSD Unit - SSD Unit - Main Controller PCB (UN41) [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 631 8. Error/Jam/Alarm E732-0010-00 Communication error Detection Description A communication error between the Reader Unit and the Main Controller PCB was detected. Remedy [Related parts] - Harness between the Main Controller PCB (UN41/J54) and the Reader Unit - Main Controller PCB (UN41) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 632 8. Error/Jam/Alarm E732-0F01-04 Communication error Detection Description Communication error that can be recovered by reboot If it is detected again immediately after reboot, E732-0001 is generated. Remedy [Remedy] It is not necessary to perform a remedy because the machine is automatically rebooted after log collection.
  • Page 633 8. Error/Jam/Alarm E733-0001-05 Printer communication error Detection Description A communication error the Main Controller PCB was detected. Remedy [Related parts] - Main Controller PCB (UN41) [Remedy] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing theMain Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
  • Page 634 8. Error/Jam/Alarm E733-0F01-05 Printer communication error Detection Description Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0001 is generated. Remedy [Remedy] It is not necessary to perform a remedy because the machine is automatically rebooted after log collection.
  • Page 635 8. Error/Jam/Alarm E743-0000-04 Communication error Detection Description The Reader Unit detected a communication error the Main Controller PCB. Remedy [Related parts] - Main Controller PCB(UN41) [Remedy] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Main Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
  • Page 636 8. Error/Jam/Alarm E746-0022-00 Image Analysis Board error Detection Description Different version of Image Analysis Board (PCB used for PCAM) Remedy [Remedy] Reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive. E746-0023-00 Image Analysis Board error Detection Description...
  • Page 637 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 638 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 639 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN42) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 640 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 641 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 642 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 643 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 644 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 645 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 646 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 647 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 648 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 649 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 650 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 651 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 652 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 653 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 654 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 655 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 656 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 657 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 658 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 659 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 660 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 661 There was unexpected interruption from ASIC. Remedy [Related parts] - Flat cable betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 662 8. Error/Jam/Alarm E748-2012-00 FLASH PCB error Detection Description The OS could not be installed or there was no OS start script at startup in safe mode. Remedy [Remedy] Replace the FLASH PCB. E748-2021-00 Main Controller PCB access error Detection Description Main controller board access errors Remedy [Related parts]...
  • Page 663 8. Error/Jam/Alarm E748-7021-00 Start system verification function error Detection Description At startup, an error may occur due to invalid data of the OS kernel on the FLASH PCB. When this error occurs, the system has not been started normally. Therefore, it is not recorded in the error log.
  • Page 664 8. Error/Jam/Alarm E804-0000-00 Power Supply Cooling Fan error Detection Description It was detected that the Power Supply Cooling Fan was locked. Remedy [Related parts] - Harnesses from the Power Supply PCB and the Power Supply Cooling Fan - Power Supply Cooling Fan (FM3) - Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 665 8. Error/Jam/Alarm E805-0004-05 Fixing Edge Cooling Fan internal front error Detection Description When unlocking is detected with the Fixing Edge Cooling Fan internal front or the rotation signal during operation is not detected Remedy [Related parts] - Bundled wire between Feed Driver PCB (UN1/J308) and Fixing End Cooling Fan (inner front) (FM13/J2226) - Bundled wire (24 V system) between a DC power supply PCB (UN3/J811) and a Feed Driver PCB (UN1/J300)
  • Page 666 8. Error/Jam/Alarm E806-0001-05 Delivery Fan error Detection Description When unlocking of the Delivery Adhesion Fan 2 is detected or the rotation signal during operation is not detected Remedy [Related parts] - Harness connecting the Main Controller PCB (UN41/J73) to Drum Driver PCB (UN54/J212) - Harness connecting the Drum Driver PCB (UN54/J222) to Delivery Adhesion Fan 2 (FM10) - Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY) - Delivery Adhesion Fan 2 (FM10)
  • Page 667 8. Error/Jam/Alarm E807-0001-05 Image Formation Cooling Fan (Front) error Detection Description When unlocking of the Image Formation Cooling Fan (Front) is detected or the rotation signal during operation is not detected Remedy [Related parts] - Harness connecting the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - Harness connecting the Drum Driver PCB (UN54/J224) and Image Formation Cooling Fan (Front) (FM4) - Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY)
  • Page 668 8. Error/Jam/Alarm E840-0000-05 Fixing Shutter HP error Detection Description Home position error of the Fixing Shutter was detected. Remedy [Related parts] - Harness connecting the Delivery Driver PCB (UN1/J308) and Fan Shutter Motor (M22/J2225) - Harness connecting the DC Power Supply PCB (UN3/J811) and Delivery Driver PCB (UN1/J300) - Harness connecting the Delivery Driver PCB (UN1/J308) and Fan Shutter HP Sensor (PS39/ J2221) - Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY)
  • Page 669 8. Error/Jam/Alarm E996-0CA1-05 Error for collecting log (Printer) Detection Description Error for collecting log (Printer) 0CA1 jam is detected. Remedy [Remedy] Collect debug log and contact to the sales company. E996-0CA2-05 Error for collecting log (Printer) Detection Description Error for collecting log (Printer) 0CA2 jam is detected.
  • Page 670 8. Error/Jam/Alarm E996-0CAC-05 Error for collecting log (Printer) Detection Description Error for collecting log (Printer) 0CAC jam is detected. Remedy [Remedy] Collect debug log and contact to the sales company. E996-0CAD-05 Error for collecting log (Printer) Detection Description Error for collecting log (Printer) 0CAD jam is detected.
  • Page 671 8. Error/Jam/Alarm E996-0CB8-05 Error for collecting log (Printer) Detection Description Error for collecting log (Printer) 0CB8 jam is detected. Remedy [Remedy] Collect debug log and contact the sales company. [Reference] By setting "COPIER (LEVEL2) > OPTION > FNC-SW > JM-ERR-D" to "1", it is handled as an error instead of a jam from the first occurrence.
  • Page 672: Error Code (Fax)

    8. Error/Jam/Alarm Error Code (FAX) How to View Fax Error Codes When the service mode #1 SSSW SW01 Bit0 is set to "1" after installing the Fax Board, service error code is output on the communication management report, reception result report, and error transmission report in the event that the communication is resulted in an error.
  • Page 673 8. Error/Jam/Alarm No.*1 No.*2 Description ##114 ##3114 at time of reception, RTN is transmitted. ##116 ##3116 [T/R] Disconnection of loop current was detected during communication. ##200 ##3200 at time of reception, no image carrier is detected for 5 sec. ##201 ##3201 [T/R] DCN is received outside the normal parity procedure.
  • Page 674 8. Error/Jam/Alarm No.*1 No.*2 Description ##755 ##3755 at time of ECM transmission, no meaningful signal is received after transmission of PPS-MPS, causing the procedural signal to be transmitted more than specified. ##757 ##3757 at time of ECM transmission, DCN is received after retransmission of PPS-MPS. ##758 ##3758 at time of ECM transmission, the procedural signal has been transmitted more than...
  • Page 675: Alarm Code

    8. Error/Jam/Alarm Alarm Code Alarm Code Details 00-0085 A notice of state A. Operation / B. Cause / C. Remedy 00-0246 Error code display (4-digit) A. Operation / B. Cause / Soft counter PCB cannot write normally. C. Remedy 00-0247 Error code display (4-digit) A.
  • Page 676 8. Error/Jam/Alarm 04-0001 Cassette 1 Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter Motor or the Paper Surface Sensor Detection condition/timing: - When failure of the Cassette Lifter was detected - When lift-up was not completed (the Paper Surface Sensor was not turned ON) within the specified period of time after the start of lift-up Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used...
  • Page 677 8. Error/Jam/Alarm 04-0002 Cassette 2 Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter Motor or the Paper Surface Sensor Detection condition/timing: - When failure of the Cassette Lifter was detected - When lift-up was not completed (the Paper Surface Sensor was not turned ON) within the specified period of time after the start of lift-up Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used...
  • Page 678 8. Error/Jam/Alarm 04-0003 Cassette 3 Lifter error A. Operation / B. Cause / Error in the Lifter Motor or the Paper Surface Sensor C. Remedy Detection condition/timing: - When failure of the Cassette Lifter was detected - When lift-up was not completed (the Paper Surface Sensor was not turned ON) within the specified period of time after the start of lift-up Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used...
  • Page 679 8. Error/Jam/Alarm 04-0004 Cassette 4 Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter Motor or the Paper Surface Sensor Detection condition/timing: - When failure of the Cassette Lifter was detected - When lift-up was not completed within the specified period of time after the start of lift-up Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used because it is in no paper state.
  • Page 680 8. Error/Jam/Alarm 04-0007 Multi-purpose Tray Pickup Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Pickup Motor or the HP Sensor Detection condition/timing: - When failure of the MP Pickup Roller lifting mechanism was detected - When lift-up of the MP Pickup Roller was not completed within the specified period of time after the start of lift-up Movement/symptom:...
  • Page 681 8. Error/Jam/Alarm 04-0013 Cassette 3 pickup retry error A. Operation / B. Cause / Cause: Although pickup retry operation was performed predetermined number of times, paper C. Remedy could not be picked up. Detection condition/timing: When pickup jam occurred multiple times in the Cassette 3 Movement/symptom: It is possible that pickup jams have frequently occurred.
  • Page 682 8. Error/Jam/Alarm 04-1539 Paper Surface Sensor alarm : Paper Deck A. Operation / B. Cause / Cause: C. Remedy - Deck Lifter Motor alarm - The lifter cannot be raised. Detection condition/timing: The Paper Surface Sensor was not turned ON within the specified period of time when raising the lifter.
  • Page 683 8. Error/Jam/Alarm 04-1543 Lifter lower limit alarm : Paper Deck A. Operation / B. Cause / Cause: C. Remedy Deck Lifter lower limit detection alarm Detection condition/timing: The Lower Limit Detection Switch was turned ON while lowering the lifter. Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used because it is in no paper state.
  • Page 684 8. Error/Jam/Alarm 04-1937 Lifter error detection alarm: High Capacity Cassette A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter paper height detection Detection condition/timing: When paper height was not detected within the specified period of time while lifting up the lifter Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used because it is in no paper state.
  • Page 685 8. Error/Jam/Alarm 04-1976 Receptacle error detection alarm: High Capacity Cassette A. Operation / B. Cause / Cause: C. Remedy Error in the sensor in the receptacle Detection condition/timing: - When shifting of paper stack was not detected three times within the specified period of time at paper stack shifting - When Right Deck paper loading detection failed three times although paper stack shift detection was turned ON within the specified period of time at paper stack shifting...
  • Page 686 8. Error/Jam/Alarm 09-0010 Drum memory detection error (Y) A. Operation / B. Cause / Cause: Memory of the Drum Unit (Y) could not be detected. C. Remedy Measures: 1. Remove and then install the Drum Unit (Y). 2. Check the harness/connector between the Drum Driver PCB(UN54/J216) and the Drum Memory Contact (Y)(UN25) 3.
  • Page 687 8. Error/Jam/Alarm 10-0003 Toner Low (Magenta) alarm A. Operation / B. Cause / Low toner was detected and UGW generated an alarm. C. Remedy * Not displayed on service mode history due to the alarm being generated by UGW 10-0004 Toner Low (Yellow) alarm A.
  • Page 688 8. Error/Jam/Alarm 10-0022 Patch detection light intensity abnormal change alarm A. Operation / B. Cause / Movement: Patch control (not to execute Dmax, real-time multiple tone correction and ATR control) C. Remedy Cause: The average P-wave light intensity was out of the specified range after light intensity correction Measures: 1.
  • Page 689 8. Error/Jam/Alarm 10-0100 Toner Cartridge replacement completion alarm A. Operation / B. Cause / Replacement of Toner Cartridge was detected. C. Remedy 10-0100-0071 : New toner cartridge replacement detection(Bk) 10-0100-0072 : New toner cartridge replacement detection(Y) 10-0100-0073 : New toner cartridge replacement detection(M) 10-0100-0074 : New toner cartridge replacement detection(C) 10-0100-0081 : Detection of toner cartridge being taken out halfway 10-0401...
  • Page 690 8. Error/Jam/Alarm 13-0051 For R&D A. Operation / B. Cause / C. Remedy 13-0052 For R&D A. Operation / B. Cause / C. Remedy 13-00FE For R&D A. Operation / B. Cause / C. Remedy 13-00FF For R&D A. Operation / B. Cause / C.
  • Page 691 8. Error/Jam/Alarm 31-0008 STORAGE failure prediction alarm A. Operation / B. Cause / Movement: STORAGE failure is expected to occur in a short time due to occurrence of physical C. Remedy error in STORAGE. It does not occur in the STORAGE of mirroring configuration. Cause: Error in the S.M.A.R.T.
  • Page 692 8. Error/Jam/Alarm 31-0051 External Environment Sensor temperature upper limit detection alarm A. Operation / B. Cause / Cause: External Temperature Sensor error (A temperature higher than the specified value was C. Remedy detected.) Detection condition/timing: - Detection is always performed and an alarm occurs when a value that exceeds the threshold value is detected.
  • Page 693 8. Error/Jam/Alarm 31-0054 Internal Environment Sensor temperature upper limit detection alarm A. Operation / B. Cause / Cause: Internal Temperature Sensor 1 error (A temperature was higher than the specified value.) C. Remedy Detection condition/timing: - Detection is always performed and an alarm occurs when a value that exceeds the threshold value is detected.
  • Page 694 8. Error/Jam/Alarm 31-0057 Internal Environment Sensor 2 temperature lower limit detection alarm A. Operation / B. Cause / Cause: Internal Temperature Sensor 2 error (A temperature was lower than the specified value.) C. Remedy Detection condition/timing: - Detection is always performed and an alarm occurs when a value that exceeds the threshold value is detected.
  • Page 695 8. Error/Jam/Alarm 31-01F7 Backup error detection A. Operation / B. Cause / Cause: C. Remedy Abnormal value was detected when the data in the EEPROM was expanded. Remedy: 1. Compare the service label to make sure the service adjustment is correct. If the values are different, match the service adjustment to the service label.
  • Page 696 8. Error/Jam/Alarm 38-0105 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (Error with the expiration of the start time for scheduled C. Remedy backup), Error message (E-code: EBS9997) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0106 Application-generated alarm A.
  • Page 697 8. Error/Jam/Alarm 38-0116 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (The error that proxy connection of the Access Token C. Remedy Provider failed in at proxy effective time), Error message (E-code: EAC0005) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0117 Application-generated alarm A.
  • Page 698 8. Error/Jam/Alarm 39-0222 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Document Feeder_Occasionally * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0223 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 699 8. Error/Jam/Alarm 39-0244 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Label paper * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0245 Application-generated alarm A.
  • Page 700 8. Error/Jam/Alarm 39-0311 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Black * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0312 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 701 8. Error/Jam/Alarm 39-0333 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Magenta * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0334 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 702 8. Error/Jam/Alarm 39-0360 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Color not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0361 Application-generated alarm A.
  • Page 703 8. Error/Jam/Alarm 39-0382 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Yellow * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0383 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 704 8. Error/Jam/Alarm 39-0532 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Control Panel_Occasional freeze-up (Not work) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0541 Application-generated alarm A.
  • Page 705 8. Error/Jam/Alarm 39-0690 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Others * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0811 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 706 8. Error/Jam/Alarm 39-1221 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Document Feeder_Frequently_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1222 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 707 8. Error/Jam/Alarm 39-1243 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Plain paper_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1244 Application-generated alarm A.
  • Page 708 8. Error/Jam/Alarm 39-1310 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Color not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1311 Application-generated alarm A.
  • Page 709 8. Error/Jam/Alarm 39-1332 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Yellow_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1333 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 710 8. Error/Jam/Alarm 39-1354 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Light_Cyan_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1360 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 711 8. Error/Jam/Alarm 39-1381 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Black_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1382 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 712 8. Error/Jam/Alarm 39-1531 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Control Panel_Slow response_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1532 Application-generated alarm A.
  • Page 713 8. Error/Jam/Alarm 39-1651 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Network_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1690 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 714 8. Error/Jam/Alarm 39-2212 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Inside the machine_Occasionally_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2213 Application-generated alarm A.
  • Page 715 8. Error/Jam/Alarm 39-2241 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Envelope_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2242 Application-generated alarm A.
  • Page 716 8. Error/Jam/Alarm 39-2263 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_At 2-sided printing_First time in the day_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2290 Application-generated alarm A.
  • Page 717 8. Error/Jam/Alarm 39-2330 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Color not specified_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2331 Application-generated alarm A.
  • Page 718 8. Error/Jam/Alarm 39-2352 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Light_Yellow_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2353 Application-generated alarm A.
  • Page 719 8. Error/Jam/Alarm 39-2374 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Dark_Cyan_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2380 Application-generated alarm A.
  • Page 720 8. Error/Jam/Alarm 39-2524 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Fax_Forwarding_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2530 Application-generated alarm A.
  • Page 721 8. Error/Jam/Alarm 39-2631 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Printer driver installation_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2641 Application-generated alarm A.
  • Page 722 8. Error/Jam/Alarm 40-0076 Fixing Assembly prior notification alarm A. Operation / B. Cause / The life value of a target part reached the number of days left as set in COPIER > OPTION > PM- C. Remedy DLV-D > FX-UNIT. 40-0092 Separation Roller (DADF) prior notification alarm A.
  • Page 723 8. Error/Jam/Alarm 43-0078 Multi-purpose Tray Separation Roller replacement completion alarm A. Operation / B. Cause / Multi-purpose Tray Separation Roller counter was cleared. C. Remedy 43-0079 Cassette 1 Pickup Roller replacement completion alarm A. Operation / B. Cause / Cassette 1 Pickup Roller counter was cleared. C.
  • Page 724 8. Error/Jam/Alarm 43-0121 Developing Assembly (M) replacement completion alarm A. Operation / B. Cause / Developing Assembly (M) counter was cleared. C. Remedy 43-0122 Developing Assembly (C) replacement completion alarm A. Operation / B. Cause / Developing Assembly (C) counter was cleared. C.
  • Page 725 8. Error/Jam/Alarm 43-0612 Saddle stitcher replacement completion alarm: Fin-AB1 A. Operation / B. Cause / Saddle stitcher counter was cleared. C. Remedy 43-0631 Staple free stapling replacement completion alarm: Fin-L1/AB1 A. Operation / B. Cause / Staple free stapling counter was cleared. C.
  • Page 726 8. Error/Jam/Alarm 62-0001 No staple (saddle assembly) A. Operation / B. Cause / Operation: C. Remedy Print operation is suspended after user message is displayed on the Control Panel. Printing operation is suspended when operating side-staple job during a print job. Measures: Replenish with staples.
  • Page 727 8. Error/Jam/Alarm 73-0014 For R&D A. Operation / B. Cause / C. Remedy 73-0015 For R&D A. Operation / B. Cause / C. Remedy 73-0017 For R&D A. Operation / B. Cause / C. Remedy 73-0021 For R&D A. Operation / B. Cause / C.
  • Page 728 8. Error/Jam/Alarm 75-910B For R&D A. Operation / B. Cause / C. Remedy 75-910C For R&D A. Operation / B. Cause / C. Remedy 75-910D For R&D A. Operation / B. Cause / C. Remedy 75-910E For R&D A. Operation / B. Cause / C.
  • Page 729 8. Error/Jam/Alarm 75-911B For R&D A. Operation / B. Cause / C. Remedy 75-911C For R&D A. Operation / B. Cause / C. Remedy 75-911D For R&D A. Operation / B. Cause / C. Remedy 75-911E For R&D A. Operation / B. Cause / C.
  • Page 730 8. Error/Jam/Alarm 75-B10B For R&D A. Operation / B. Cause / C. Remedy 75-B10C For R&D A. Operation / B. Cause / C. Remedy 75-B10D For R&D A. Operation / B. Cause / C. Remedy 75-B10E For R&D A. Operation / B. Cause / C.
  • Page 731 8. Error/Jam/Alarm 75-B11B For R&D A. Operation / B. Cause / C. Remedy 75-B11C For R&D A. Operation / B. Cause / C. Remedy 75-B11D For R&D A. Operation / B. Cause / C. Remedy 75-B11E For R&D A. Operation / B. Cause / C.
  • Page 732 8. Error/Jam/Alarm 77-0003 For R&D A. Operation / B. Cause / C. Remedy 77-0005 For R&D A. Operation / B. Cause / C. Remedy 77-0006 For R&D A. Operation / B. Cause / C. Remedy 78-0001 For R&D A. Operation / B. Cause / C.
  • Page 733 8. Error/Jam/Alarm 80-0008 For R&D A. Operation / B. Cause / C. Remedy 80-0009 For R&D A. Operation / B. Cause / C. Remedy 80-0010 For R&D A. Operation / B. Cause / C. Remedy 80-0011 For R&D A. Operation / B. Cause / C.
  • Page 734 8. Error/Jam/Alarm 83-0005 PDF memory insufficient A. Operation / B. Cause / Reduce the size of the PDF file to be printed, or split the file into parts and print them again. C. Remedy In some cases, it can be printed properly by opening the file with the application software and using the printer driver.
  • Page 735 8. Error/Jam/Alarm 83-1002 Network linked service A. Operation / B. Cause / Cause: C. Remedy - Parameter error of network linked service Detection condition/timing: - Movement/symptom: - Printing cannot be performed because of specifying unsupported document data or making the unsupported print settings during data conversion process using network linked service.
  • Page 736 8. Error/Jam/Alarm 84-0005 For R&D A. Operation / B. Cause / C. Remedy 84-0006 For R&D A. Operation / B. Cause / C. Remedy 84-0007 For R&D A. Operation / B. Cause / C. Remedy 84-0008 For R&D A. Operation / B. Cause / C.
  • Page 737: Jam Code

    8. Error/Jam/Alarm Jam Code Jam Type Type Overview of detection Check items (in arbitrary order) DELAY A delay jam occurs when a sensor was not turned • Remaining paper at the upstream of the target sensor ON although a specified period of time had passed •...
  • Page 738: Jam Screen Display Specification

    8. Error/Jam/Alarm Type Overview of detection Check items (in arbitrary order) Wrapping jam When the first sensor after the fixing roller is turned • Fixing Assembly remaining in Paper ON is turned OFF immediately detection after the • Failure of the target sensor detection.
  • Page 739: Host Machine

    8. Error/Jam/Alarm Host machine PS23 PS22 PS24 PS21 PS20 PS18 PS43 PS19 PS14 PS27 PS11 PS33 PS13 PS12 ACC ID Jam Code Type Sensor Name/Descrip- Sensor ID tion 0101 DELAY Cassette 1 Pullout Sensor PS11 0102 DELAY Cassette 2 Pullout Sensor PS12 0105 DELAY Registration Sensor 1/2...
  • Page 740 8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Descrip- Sensor ID tion 0110 DELAY Multi-Purpose Tray Pull- PS33 out Sensor 0114 DELAY Pre-Reverse Sensor PS57 0115 DELAY Between-Cassette 1/2 PS13 Sensor 011E DELAY First Delivery Tray Full PS21 Sensor 0190 OTHER 0192 OTHER...
  • Page 741: Adf

    8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Descrip- Sensor ID tion 0CA4 SEQUENCE 0CA5 SEQUENCE 0CA6 SEQUENCE 0CA7 SEQUENCE 0CA8 SEQUENCE 0CA9 SEQUENCE 0CAA SEQUENCE 0CAB SEQUENCE 0CAC SEQUENCE 0CAD SEQUENCE 0CAE SEQUENCE 0CAF SEQUENCE 0CE0 SEQUENCE 0CF1 ERROR 0CFD SEQUENCE 0CFE...
  • Page 742 8. Error/Jam/Alarm UN403 PS406 VR401 PS413 PS401 PS412 PS410 PS411 PS420 PS409 PS419 PS415 PS402 PS418 UN402 PS417 PS403 PS408 PS407 PS414 PS404 PS416 PS405 ACC ID TYPE Sensor Name / Description Sensor ID Code 0003 DELAY Post-separation Sensor PS402 0004 STNRY Post-separation Sensor...
  • Page 743 8. Error/Jam/Alarm ACC ID TYPE Sensor Name / Description Sensor ID Code 0015 OTHER Skew Detection Sensor (Large, Front) PS417,PS418,PS419,PS420 Skew Detection Sensor (Small, Front) Skew Detection Sensor (Small, Rear) Skew Detection Sensor (Large, Rear) 0020 DOUBLE Double Feed Sensor PCB (transmission/reception) UN402,UN403 0021 OTHER...
  • Page 744: Uniflow (Advanced Scanning)

    8. Error/Jam/Alarm UniFlow (Advanced Scanning) ACC ID Jam Code TYPE Sensor Name/Description Sensor ID 0025 OTHER Detected skew greater than the maximum correctable [1],[2] amount 0026 OTHER Unable to detect skew due to unexpected originals [1],[2] ■ 010025: Jam Code (UniFlow) 0025 Detection Description Jam Type: Other Jams Detected skew greater than the maximum correctable skew amount when performing Advanced Scan.
  • Page 745: Cassette Feeding Unit-Aq1

    8. Error/Jam/Alarm 4. Change the document reading method. • Settings/Registration > Function Settings > Common > Scan Settings > Original Thickness Defaults for Scan from Feeder Cassette Feeding Unit-AQ1 PS101 PS102 ACC ID Jam Code Type Sensor Name/Description Sensor ID 0103 DELAY Cassette 3 Pullout Sensor...
  • Page 746: High Capacity Cassette Feeding Unit-C1

    8. Error/Jam/Alarm High Capacity Cassette Feeding Unit-C1 PS113 PS107 PS122 PS101 PS103 ACC ID Jam Code Type Sensor Name/Description Sensor ID 0103 DELAY High Capacity Cassette Pullout Sensor PS101 0203 STNRY High Capacity Cassette Pullout Sensor PS101 0A03 POWER ON High Capacity Cassette Pullout Sensor PS101 Inner Finisher-L1...
  • Page 747: Booklet/Staple Finisher-Ab1

    8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 1701 OTHER Delivery Sensor 1801 ERROR Clinch motor drive detection sensor error 1802 ERROR Clinch HP sensor error 1803 ERROR Clinch motor error 1804 ERROR Clinch operation time out error 1805 ERROR Return operation time out error after stapling...
  • Page 748 8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 1009 DELAY Saddle Inlet Sensor PS201 1101 STNRY Inlet sensor PS101 1102 STNRY Delivery Sensor PS102 1103 STNRY Buffer Sensor PS103 1104 STNRY Escape Delivery Sensor PS111 1108 STNRY Saddle Delivery Sensor PS203 1109...
  • Page 749: Buffer Pass Unit

    8. Error/Jam/Alarm Buffer Pass Unit PS403 PS402 PS401 ACC ID Jam Code Type Sensor Name/Description Sensor ID 100A DELAY Buffer Pass Inlet Sensor PS401 100B DELAY Buffer Pass Exit Sensor PS402 110A STNRY Buffer Pass Inlet Sensor PS401 110B STNRY Buffer Pass Exit Sensor PS402 1201...
  • Page 750: Service Mode

    Service Mode Overview........... 739 COPIER (Service mode for printer) ............756 FEEDER (ADF service mode)..1113 SORTER (Service mode for delivery options)........1125 BOARD (Option board setting mode) .............1161 FAX (Serivce Mode for FAX)...1162...
  • Page 751: Overview

    9. Service Mode Overview It is possible to see each item of service mode so that those who access to service mode can understand how to use them. The main types of this machine's service mode are shown below. Basic Operations This section describes the basic operation of service mode.
  • Page 752 9. Service Mode CAUTION: • Displayed language of the service mode contents can be selected from J/E/F/I/G/S/C/K/T. • The service mode contents can be upgraded using SST or a USB flash drive just like other system software. Example: COPIER > DISPLAY > VERSION screen 1.
  • Page 753 9. Service Mode By pressing <LEVEL 1> at the upper right of the screen while Level 1 screen is displayed, the screen is switched to Level 2 screen. NOTE: This key combination can be used to enter the Level 2 screen. •...
  • Page 754: Situation Mode

    9. Service Mode SITUATION Mode Situation mode has been implemented in this machine to improve workability and searchability at the site. This mode makes it possible to easily use the service mode appropriate for the scene at the site. The following items are available in situation mode. •...
  • Page 755 9. Service Mode 2. Select "SITUATION". 3. On the "SITUATION MODE" screen, select "Sensor Check". 4. Press a button according to the type of electrical component and the corresponding device type. Example: In the case of the Registration Sensor of the host machine, press the button (red dotted frame) at "COPIER"/"P- SENSOR".
  • Page 756 9. Service Mode 5. A list of electrical component types for the selected device is displayed. 6. Select an electrical component to display the details in the frame (red dotted frame) at the bottom of the screen. 7. Press the [i] button to display the screen showing the locations of electrical components. ■...
  • Page 757 9. Service Mode NOTE: The service mode used below utilizes the system where electrical components used are operated by control signals sent from the DC Controller. If a control signal is sent but the electrical component does not operate, a failure of the electrical component, open circuit of the cable for transmitting control signals, or poor contact of the connector is suspected.
  • Page 758 9. Service Mode 5. "ACTIVE" is displayed while the electrical component is driven. After the electrical component has been driven for a specified period of time, "OK!" is displayed if transmission of the drive signal succeeded, or "NG !" is displayed if failed.
  • Page 759: Security Support

    9. Service Mode Press the [i] button to display the screen showing the locations of electrical components. 6. The screen showing the locations of electrical components is displayed. Security Support A password can be specified to prevent unauthorized access to the service mode. Related Service Mode: Setting password type when the screen is switched to the service mode •...
  • Page 760 9. Service Mode ■ Procedure for Setting Password 1. Set "1" or "2" in the following service mode. • COPIER > OPTION > FNC-SW > PSWD-SW <Setting range> 0: No password [Default] 1: Service technician 2: System administrator + Service technician CAUTION: •...
  • Page 761 Remote Operation Viewer in order to prevent the user from performing unexpected operations. As shown in the figure below, the mask screen is displayed when this function is enabled. Canon Remote Operation Viewer screen Operation Panel...
  • Page 762 9. Service Mode • When this function is enabled, a mask screen is displayed on the Control Panel. When the function is disabled, the original screen is displayed again. Example of the displayed mask screen • This function is disabled when the following operations are performed. •...
  • Page 763: Position To Affix The Service Label

    9. Service Mode Position to Affix the Service Label Adjustment is made to every machine at the time of shipment and the adjustment value is written down in the service label. When replacing the DC Controller PCB or clearing RAM, the adjusted values of ADJUST and OPTION return to the default; therefore, be sure to adjust the value in the field, and in the case of changing the service mode value, be sure to write down the changed value in the service label.
  • Page 764 9. Service Mode NOTE: • Service print data cannot be output when an error has occurred. • When connecting a USB flash drive that runs on external power, start the machine with the power is turned ON in advance. A USB flash drive connected after the machine has been started cannot be recognized. How to obtain the report data Location “Moving the file in service mode”...
  • Page 765 9. Service Mode 3. Connect the USB flash drive storage device to the USB port. 4. Select service mode > Copier > Function > MISC-P > RPT2USB; and then press OK. NOTE: • If the downloaded file is opened as plain text, the paragraphs are misaligned, which makes it difficult to read the data. •...
  • Page 766 9. Service Mode 3. Execute Download mode > [5]: Download File > [4]: ServicePrint Download. ■ How to Export Service Print File to a PC Using SST The procedure for exporting the service print file to a PC using SST will now be described. (SST described in the procedure is Ver 4.72.) 1.
  • Page 767 9. Service Mode 3. Click the [Upload Data] button. iA4245 iA4245 iA4245 4. Select [Report] and click the [Start] button. iA4245 5. Specify the folder name to be saved and enter comments if necessary. Then click the [Store] button. iA4245 6.
  • Page 768: Copier (Service Mode For Printer)

    9. Service Mode COPIER (Service mode for printer) DISPLAY (State display mode) ■ VERSION COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DC-CON Display of DCON firmware version Detail To display the firmware version of DC Controller. Use Case When upgrading the firmware Adj/Set/Operate Method...
  • Page 769 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION OP-CON Display of Option Controller PCB ROM ver Detail To display the ROM version of Option Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
  • Page 770 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-ES Display of Spanish language file version Detail To display the version of Spanish language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-ET...
  • Page 771 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-RU Display of Russian language file version Detail To display the version of Russian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-SL...
  • Page 772 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-RM Display of Romanian language file ver Detail To display the version of Romanian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-SK...
  • Page 773 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-FR Dspl of French media information version Detail To display the version of French media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-ZH...
  • Page 774 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-HU Dspl of Hungarian media information ver Detail To display the version of Hungarian media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-KO...
  • Page 775 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-TW Dspl of Chinese media info version:trad Detail To display the version of traditional Chinese media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
  • Page 776 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION S-LNG-JP Dspl of service mode Japanese file ver Detail To display the version of Japanese language file in service mode. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 777 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION Display of self diagnosis tool version Detail To display the version of self diagnosis tool. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-TH...
  • Page 778 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-DA Dspl RUI Portal Danish file version Detail To display the version of Danish language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 779 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-RU Dspl RUI Portal Russian file version Detail To display the version of Russian language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 780 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-CA Dspl RUI Portal Catalan file version Detail To display the version of Catalan language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 781 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION CONT-PF Display of Controller firmware version Detail To display the platform version of the controller. Use Case When checking the platform version at upgrade/problem occurrence Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 782 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DSUB9 Firmware ver of Printer Engine Sub CPU 9 Detail To display the firmware version of Printer Engine Sub CPU 9. Use Case When checking the version of DC-CON Sub CPU Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 783 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION TPM Version Display Detail View Version for the installed TPM hardware Use Case When Checking TPM Version Display/Adj/Set Range Displayed values: 01.02, 02.00 Display values include: 01.02: TPM1.2 02.00: TPM2.0 Default Value...
  • Page 784 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS DECK Dspl of Paper Deck connection state Detail To display the connecting state of the Paper Deck. Use Case When checking the connection between the machine and the Paper Decks Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 785 9. Service Mode ■ ANALOG COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG TEMP Display of outside temperature Detail To display the temperature outside the machine. This is measured by the Environment Sensor 2 that detects the outside air. Use Case When checking the temperature outside the machine Adj/Set/Operate Method...
  • Page 786 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-E2 Dspl Fixing Heater front edg temperature Detail To display the front edge temperature of the Fixing Heater detected by the Sub Thermistor F. Use Case When checking the edge temperature of the Fixing Heater Adj/Set/Operate Method N/A (Display only)
  • Page 787 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-R Dspl Fixing Film rear edge temperature Detail To display the front edge temperature of the Fixing Film detected by the Film Thermistor R. Use Case When checking the edge temperature of the Fixing Film Adj/Set/Operate Method N/A (Display only)
  • Page 788 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HV-STS 1ATVC-C Dspl of primary transfer current (C) Detail To display the current that flows to the Primary Transfer Roller (C) by the primary transfer ATVC control.
  • Page 789 9. Service Mode ■ CCD COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD TARGET-B Shading target value (B) Detail To display the shading target value of Blue. Continuous display of 0 (minimum) or 65535 (maximum) is considered a failure of the Main Controller PCB.
  • Page 790 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD LAMP2-BW Dspl LED light intnsty adj VL: B&W, back Detail To display the LED light intensity adjustment value of Scanner Unit (for back side) in B&W scanning mode.
  • Page 791 9. Service Mode ■ DENS COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DENS-Y Dspl of Y developer density change ratio Detail To display difference between Y-color developer density and the target value in % (percentage). Intolerable difference will trigger E020.
  • Page 792 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DENS-K Dspl Bk developer density change ratio Detail To display difference between Bk-color developer density and the target value in % (percentage). Intolerable difference will trigger E020. This may be caused by deterioration of the developer, failure/open circuit of the ATR Sensor or error in toner supply system.
  • Page 793 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS D-M-TRGT Dspl M-clr patch target dens: ATR ctrl Detail To display the target density for M-color patch image formed at ATR control. Use Case When analyzing the cause of image failure (fogging, carrier adherence, low density, etc.) Display/Adj/Set Range 0 to 1023 Appropriate Target Value...
  • Page 794 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DEV-DC-Y Display of developing DC bias (Y) Detail To display the Y developing DC bias Vdc applied at the latest. Use Case - When image failure occurs due to carrier adherence - When fogging occurs/is deteriorated Adj/Set/Operate Method N/A (Display only)
  • Page 795 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS CHG-DC-M Dspl M-color primary charge DC voltage Detail To display the latest primary charging DC voltage of M-color. Use Case When decrease in density/fogging occurs Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 796 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DENS-M-H Dspl of M-clr TD ratio log: ATR control Detail To display the latest 8 M-toner density log data (TD ratio) detected by the ATR Sensor at ATR control.
  • Page 797 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DS-S-K-H Dspl of Bk-color patch image density log Detail To display the latest 8 Bk-patch image density log data. It is the reference for judging the cause at E020 occurrence, etc. Sharp change in values may indicate the failure in Patch Sensor, Shutter or laser, whereas gradual change may indicate failure in toner supply system.
  • Page 798 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS SPL-LG-K Display of Bk-color toner supply log Detail To display the latest 8 Bk-toner supply log data. Each data represents the number of toner blocks supplied per paper. Use Case When checking the toner supply status at low density or fogging deterioration Adj/Set/Operate Method...
  • Page 799 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > MISC TNRB-IDY Display of Y-color Toner Container ID Detail To display the ID of Y-color Toner Container that is installed to the machine. Use Case When checking whether the barcode ID on the Toner Container is read correctly Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 800 9. Service Mode ■ HT-C COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-A-Y Dspl ARCDAT screen A Y-color target VL Detail To display the Y-color patch target value of screen A in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
  • Page 801 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-B-M Dspl ARCDAT screen B M-color target VL Detail To display the M-color patch target value of screen B in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
  • Page 802 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-C-K Dspl ARCDAT screen C Bk-color target VL Detail To display the Bk-color patch target value of screen C in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
  • Page 803 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-A-C2 Multi tone scrnA C-patch tgt VL: M-SPD Detail To display the C-color patch target value of screen A in real-time multiple tone control at middle speed.
  • Page 804 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-A-K3 Multi tone scrnA Bk-patch tgt VL: L-SPD Detail To display the Bk-color patch target value of screen A in real-time multiple tone control at low speed.
  • Page 805 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-B-Y2 Multi tone scrnB Y-patch tgt VL: M-SPD Detail To display the Y-color patch target value of screen B in real-time multiple tone control at middle speed.
  • Page 806 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-C-Y2 Multi tone scrnC Y-patch tgt VL: M-SPD Detail To display the Y-color patch target value of screen C in real-time multiple tone control at middle speed.
  • Page 807 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-C-Y3 Multi tone scrnC Y-patch tgt VL: L-SPD Detail To display the Y-color patch target value of screen C in real-time multiple tone control at low speed. Among 10-gradation patch images formed by each dithering method (error diffusion/low screen ruling/high screen ruling), 5th patch image is the target.
  • Page 808 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DRSTS-Y DRM-ID-Y Display of Drum Unit (Y) ID Detail To display the ID of the Drum Unit (Y) that is installed to the machine. Use Case - When outputting the drum report - When checking the ID of the Drum Unit Adj/Set/Operate Method...
  • Page 809 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DRSTS-C DRM-ID-C Display of Drum Unit (C) ID Detail To display the ID of the Drum Unit (C) that is installed to the machine. Use Case - When outputting the drum report - When checking the ID of the Drum Unit Adj/Set/Operate Method...
  • Page 810 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DRSTS-M DRM-ID-M Display of Drum Unit (M) ID Detail To display the ID of the Drum Unit (M) that is installed to the machine. Use Case - When outputting the drum report - When checking the ID of the Drum Unit Adj/Set/Operate Method...
  • Page 811 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DRSTS-K DR-O-D-K Dspl of Drum Unit (Bk) removed date Detail To display the removed date of the Drum Unit (Bk). The date on which the machine recognized that the ID of the replaced Drum Unit is different is displayed.
  • Page 812: I/O

    9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > FIXSTS FIX-ST Display of Fixing Unit status Detail To display the status of the Fixing Unit. Use Case - When outputting the Fixing Unit report - When checking the status of the Fixing Unit Adj/Set/Operate Method N/A (Display only) This item is not used because it is intended for R&D.
  • Page 813 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-S Adjustment of Reader shading position Detail To adjust the Scanner Unit (for front side) position in feed direction when reading the White Plate on the left edge of the Copyboard Glass. When replacing the Scanner Unit, execute RDSHDPOS and write the value of this item in the service label.
  • Page 814 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X-MG Fine adj img ratio: book mode, vert scan Detail To make a fine adjustment of image magnification ratio in vertical scanning direction at copyboard reading. When replacing the Main Controller PCB/clearing the Reader-related RAM data, enter the value of service label.
  • Page 815 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD W-PLT-Y Stdrd White Plt white lvl data (Y) entry Detail To enter the white level data (Y) for the Standard White Plate. When replacing the Main Controller PCB/clearing the Reader-related RAM data/replacing the Copyboard Glass, enter the value of barcode label which is affixed on the glass.
  • Page 816 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100-GB Img Sensr GB color displace crrct: front Detail To correct the color displacement between G and B lines in vertical scanning direction due to the Scanner Unit (for front side).
  • Page 817 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR-B Shading target VL (B) entry: front side Detail To enter the shading target value of Blue of the Scanner Unit (for front side) at stream reading. When replacing the Main Controller PCB, enter the value of service label.
  • Page 818 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2R2 Complex chart No.2 data (R) entry: front Detail To derive the front/back side linearity, enter the Red data on the front side of No.2 image in DADF complex chart.
  • Page 819 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2B10 Complex chart No.10 data (B) entry:front Detail To derive the front/back side linearity, enter the Blue data on the front side of No.10 image in DADF complex chart.
  • Page 820 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-R2 Complex chart No.2 data (R) entry: back Detail To derive the front/back side linearity, enter the Red data on the back side of No.2 image in DADF complex chart.
  • Page 821 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-B10 Complex chart No.10 data (B) entry: back Detail To derive the front/back side linearity, enter the Blue data on the back side of No.10 image in DADF complex chart.
  • Page 822 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2K2 Complex chart No.2 data (B&W) entr: frt Detail To derive the front/back side linearity, enter the B&W data on the front side of No.2 image in DADF complex chart.
  • Page 823 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-K10 Complex chart No.10 data (B&W) entr: bck Detail To derive the front/back side linearity, enter the B&W data on the back side of No.10 image in DADF complex chart.
  • Page 824 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTBK-B Shading target VL (B) entry: back side Detail To enter the shading target value of Blue of the Scanner Unit (for back side) at stream reading. When replacing the Main Controller PCB, enter the value of service label.
  • Page 825 9. Service Mode ■ IMG-REG COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-H-Y Ruf adj Y-clr wrt start pstn:horz scan Detail To adjust the write start position of Y-color image in the horizontal scanning direction in increments of 1 pixel.
  • Page 826 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-HS-C Fine adj C-clr wrt start pstn:horz scan Detail To adjust the write start position of C-color image in the horizontal scanning direction in increments of 1 pixel or less. Use Case When C-color displacement in horizontal scanning direction occurs (smaller than 1 pixel) Adj/Set/Operate Method...
  • Page 827 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-V-K Ruf adj Bk-clr wrt start pstn:vert scan Detail To adjust the write start position of Bk-color image in the vertical scanning direction in increments of 1 pixel. Use Case When Bk-color displacement in vertical scanning direction occurs Adj/Set/Operate Method...
  • Page 828 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG SLOP-H-M Adjustment of image squareness Detail To adjust image skew in the vertical scanning direction. Image is adjusted by the degree equivalent to the skew correction value entered, to ensure all the colors are skewed by the same degree.
  • Page 829 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG DRM-SPD1 Adj of Drum speed Detail To adjust the rotation speed of the Photosensitive Drum at image formation. Use Case - When displacement in the vertical scanning direction does not improve - When a single line appears at 40-50 mm from the image leading edge Adj/Set/Operate Method 1) Enter the setting value (switch positive/negative with +/- key) and press OK key.
  • Page 830 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS REF-Y Y toner dens target VL entry Detail To enter the target value of ATR control for the ATR Sensor (Y). Be sure to check the value before clearing RAM and enter it again after RAM clear. Use Case When checking the value before RAM clear and re-entering it after RAM clear Adj/Set/Operate Method...
  • Page 831 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS HLMT-PTY Adj Y-clr toner dens tgt VL upper limit Detail To adjust the upper limit of the toner density target value of the Toner Density Sensor (Y). As the value is incremented by 1, the upper limit is increased by 0.5%.
  • Page 832 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS LLMT-PTY Adj Y-clr toner dens tgt VL lower limit Detail To adjust the lower limit of the toner density target value of the Toner Density Sensor (Y). As the value is incremented by 1, the lower limit is increased by 0.5%.
  • Page 833 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS DMAX-Y Adj D-max ctrl Y-color dens target VL Detail An image failure may occur because the density target value of D-max control becomes out of the setting table due to environment change.
  • Page 834 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS P-TG-Y Adj of ATR control Y-color target value Detail To adjust the offset of the ATR patch target value for Y. When the target value determined upon initialization is changed, the TD ratio is also changed. Fogging and density increase are alleviated when the value is smaller, and carrier adherence is alleviated when it is larger.
  • Page 835 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS P-TG-C Adj of ATR control C-color target value Detail To adjust the offset of the ATR patch target value for C. When the target value determined upon initialization is changed, the TD ratio is also changed. Fogging and density increase are alleviated when the value is smaller, and carrier adherence is alleviated when it is larger.
  • Page 836 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS HLMT-PTK Adj Bk-clr toner dens tgt VL upper limit Detail To adjust the upper limit of the toner density target value of the Toner Density Sensor (Bk). As the value is incremented by 1, the upper limit is increased by 0.5%.
  • Page 837 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS CONT-Y ATR Sensor (Y) control voltage entry Detail To enter the density detection control voltage of the ATR Sensor (Y). When replacing the Main Controller PCB/clearing RAM data, enter the value of service label. As the value is changed by 1, the control voltage is changed by 0.01 V.
  • Page 838 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS CONT-K ATR Sensor (Bk) control voltage entry Detail To enter the density detection control voltage of the ATR Sensor (Bk). When replacing the Main Controller PCB/clearing RAM data, enter the value of service label. As the value is changed by 1, the control voltage is changed by 0.01 V.
  • Page 839 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS D-K-LVL Entry of ATR patch Bk-clr correction VL Detail To enter the Bk-color correction value of ATR patch. The value is determined whenever the Developing Unit (Bk) is initialized. When replacing the Main Controller PCB/clearing RAM data, enter the value of service label.
  • Page 840 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS SOFST-C1 Pch Sns (C) light-RX charcs: weak, Swave Detail To enter the characteristic value when light intensity (Senkrecht wave) of the Registration Patch Sensor is weak. When replacing the Registration Patch Sensor Unit, enter the value on the label included in the package of the new unit, as well as write it down on the service label.
  • Page 841 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > BLANK BLANK-L Adjustment of left edge margin Detail To adjust the margin on the left edge of paper. As the value is incremented by 1, the margin is increased toward the center of the paper by 1 pixel. Use Case - Upon user's request (to reduce the margin) - When increasing the margin for transfer separation/fixing separation...
  • Page 842 9. Service Mode ■ V-CONT COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-Y Adj of Y-color contrast potential Detail To adjust the contrast potential Vcont for Y-color. As the value is changed by 1, the contrast potential is changed by 10 V. +: Image becomes darker.
  • Page 843 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-C Adj of C-color contrast potential Detail To adjust the contrast potential Vcont for C-color. As the value is changed by 1, the contrast potential is changed by 10 V. +: Image becomes darker.
  • Page 844 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK-Y Adj Y-color fogging removal potential Detail To adjust the offset of the fogging removal potential Vback for Y-color. A value obtained by adding the value adjusted in [Correct Color Cast] in [Settings/Registration] to the setting value of this item is applied as the correction value.
  • Page 845 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK-C Adj C-color fogging removal potential Detail To adjust the offset of the fogging removal potential Vback for C-color. A value obtained by adding the value adjusted in [Correct Color Cast] in [Settings/Registration] to the setting value of this item is applied as the correction value.
  • Page 846 9. Service Mode ■ PASCAL COPIER (Service mode for printer) > ADJUST (Adjustment mode) > PASCAL OFST-P-Y Y density adj at test print reading Detail To adjust the offset of Y-color test print reading signal at auto gradation adjustment (full adjustment).
  • Page 847 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > PASCAL OFST-A-C Adj of C-color density at ADF read Detail To adjust the offset of C-color test print reading signal for auto gradation adjustment with ADF. The larger the value is, the darker the adjusted image becomes. Use Case When hues/density are different with "Copyboard reading"...
  • Page 848 9. Service Mode ■ COLOR COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR ADJ-Y Adjustment of color balance for Y-color Detail To adjust the default value of the color balance for Y-color when the density of Y-color varies between devices.
  • Page 849 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR OFST-Y Adj Y-clr brit area dens&color balance Detail To adjust the bright area density and color balance of Y-color. As the value is larger, the image gets darker. Decrease the value when the background cannot be read correctly because the density of a document is dark and increase the value when the density of a document is light.
  • Page 850 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR OFST-K Adj Bk-clr brit area dens&color balance Detail To adjust the bright area density and color balance of Bk-color. As the value is larger, the image gets darker. Decrease the value when the background cannot be read correctly because the density of a document is dark and increase the value when the density of a document is light.
  • Page 851 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-M Adj M low dens area clr balance: copy Detail To adjust the color balance of the low density area of M-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 852 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-K Adj Bk low dens area clr balance: copy Detail To adjust the color balance of the low density area of Bk-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 853 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR MD-OFS-M Adj M mid dens area clr balance: copy Detail To adjust the color balance of the medium density area of M-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 854 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR MD-OFS-K Adj Bk mid dens area clr balance: copy Detail To adjust the color balance of the medium density area of Bk-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 855 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-M Adj M hi dens area clr balance: copy Detail To adjust the color balance of the high density area of M-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 856 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-K Adj Bk hi dens area clr balance: copy Detail To adjust the color balance of the high density area of Bk-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 857 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PL-OFS-M Adj M-clr low dens area clr balance: PDL Detail To adjust the color balance of the low density area of M-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 858 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PL-OFS-K Adj Bk-clr low dens area clr balance:PDL Detail To adjust the color balance of the low density area of Bk-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 859 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PM-OFS-M Adj M-clr mid dens area clr balance: PDL Detail To adjust the color balance of the medium density area of M-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 860 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PM-OFS-K Adj Bk-clr mid dens area clr balance:PDL Detail To adjust the color balance of the medium density area of Bk-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 861 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PH-OFS-M Adj M-clr hi dens area clr balance: PDL Detail To adjust the color balance of the high density area of M-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 862 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PH-OFS-K Adj Bk-clr hi dens area clr balance: PDL Detail To adjust the color balance of the high density area of Bk-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 863 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-PRI DIS-TGM Discharge crrnt ctrl M tgt crrnt: H-SPD Detail To adjust the offset of the target current of discharge current control for M-color at high process speed.
  • Page 864 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-PRI DIS-TGY2 Discharge crrnt ctrl Y tgt crrnt: L-SPD Detail To adjust the offset of the target current of discharge current control for Y-color at low process speed.
  • Page 865 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-PRI DIS-TGK2 Discharge crrnt ctrl Bk tgt crrnt: L-SPD Detail To adjust the offset of the target current of discharge current control for Bk-color at low process speed.
  • Page 866 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-PRI OFSTAC-C Adj C-color charging AC voltage: H-SPD Detail To adjust the offset of the charging AC voltage for C-color at high process speed. The setting is applied to paper which paper weight is 128 g/m2 or less (excluding coated paper). As the value is changed by 1, the voltage is changed by 20 Vpp.
  • Page 867 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-PRI OFSTACM2 Adj M-color charging AC voltage: L-SPD Detail To adjust the offset of the charging AC voltage for M-color at low process speed. The setting is applied to paper which paper weight is 129 g/m2 or more and coated paper. As the value is changed by 1, the voltage is changed by 20 Vpp.
  • Page 868 9. Service Mode ■ HV-TR COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGY Adj Y-clr pry trns ATVC tgt crrnt: H-SPD Detail To adjust the target current of primary transfer ATVC control for Y-color at high process speed. Increase the value when low-voltage mottled image occurs, and decrease the value when fogging occurs (especially in the 94 mm portion of the image leading edge).
  • Page 869 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGKT Adj clr Bk pry trns ATVC tgt crrnt:H-SPD Detail To adjust the target current of primary transfer ATVC control for Bk-color at high process speed in color mode.
  • Page 870 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGM2 Adj M-clr pry trns ATVC tgt crrnt: L-SPD Detail To adjust the target current of primary transfer ATVC control for M-color at low process speed. Increase the value when low-voltage mottled image occurs, and decrease the value when fogging occurs (especially in the 95 mm portion of the image leading edge).
  • Page 871 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGM3 Adj M-clr pry trns ATVC tgt crrnt: M-SPD Detail To adjust the target current of primary transfer ATVC control for M-color at middle process speed. Increase the value when low-voltage mottled image occurs, and decrease the value when fogging occurs (especially in the 95 mm portion of the image leading edge).
  • Page 872 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TK43 Adj clr Bk pry trns ATVC tgt crrnt:M-SPD Detail To adjust the target current of primary transfer ATVC control for Bk-color at middle process speed in color mode.
  • Page 873 9. Service Mode ■ FEED-ADJ COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REGIST Adj registration start timing: 1/1 speed Detail To adjust the timing to turn ON the Registration Motor at 1/1 speed. As the value is changed by 1, the leading edge margin is changed by 0.1 mm. -: Leading edge margin becomes smaller.
  • Page 874 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C3 Write start pstn in horz scan:Cassette 3 Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Cassette 3. (Paper width is 320 mm or smaller.) As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 875 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-DK Write start pstn in horz scan:Paper Deck Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Paper Deck. (Paper width is 320 mm or smaller.) As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 876 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C3RE Write start pstn in horz scan:Cst3 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Cassette 3. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 877 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-MFRE Write start pstn in horz scan:MPTray 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Multi-purpose Tray. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 878 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-DUP2 Adj ppr lead edge margin: 1/2 SPD, 2nd Detail To adjust the leading edge margin on the 2nd side at 1/2 speed by changing the timing to turn ON the Registration Motor.
  • Page 879 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ LP-DUP1 Adj pre-rgst arch amount: plain, 2-sided Detail To adjust the arch amount before registration for plain paper fed in 2-sided mode. As the value is changed by 1, the arch amount is changed by 0.1 mm. +: Increase -: Decrease Use Case...
  • Page 880 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ EXT2-SPD Chng delivery speed at Second Delvry out Detail To change speed of paper delivery to the Second Delivery Tray. The levels of delivery speed are: Normal >...
  • Page 881 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ CST-VLM1 Adj Cassette 1 level detect threshold VL Detail To adjust the timing to switch the scale indicating paper level in the Cassette 1 from "3" to "2". Since the paper level to display is switched at the height where papers are stacked, the paper level detection can be changed by adjusting the timing to detect it.
  • Page 882 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ CST-VLM4 Adj Cassette 4 level detect threshold VL Detail To adjust the timing to switch the scale indicating paper level in the Cassette 4 from "3" to "2". Since the paper level to display is switched at the height where papers are stacked, the paper level detection can be changed by adjusting the timing to detect it.
  • Page 883 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ MF-A5R Adj of MP Tray A5R paper width Detail To adjust the width of A5R paper in the Multi-purpose Tray. When replacing the Main Controller PCB/clearing RAM data, enter the value of service label. When replacing the Multi Tray Unit, register a new value of the service label included in the package.
  • Page 884 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-ADJ Set criteria for B&W/color in ACS:front Detail To set whether to judge the original scanned with the Scanner Unit (for front side) in ACS mode as B&W/color original.
  • Page 885 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC SEG-ADJ3 Set criteria for text/photo: back side Detail To set whether to judge the original scanned with the Scanner Unit (for back side) in Text/ Photo/Map mode as text or photo. As the value is increased, the original tends to be detected as a photo document, and as the value is decreased, the original tends to be detected as a text document.
  • Page 886 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-CNT3 ACS mode jdgmt pixel count area: back Detail To set the area to judge whether the image on the back side stream read with DADF (1-path model) is color or B&W at automatic color selection.
  • Page 887: Function (Operation / Inspection Mode)

    9. Service Mode FUNCTION (Operation / inspection mode) ■ INSTALL COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL STIR-Y Stirring of Y-color developer Detail To stir developer in the Y-color Developing Unit. Use Case When fogging occurs on an image after the machine has not been used for a long time Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 888 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL STRD-POS Auto adj frt side read pstn: DADF stream Detail To automatically adjust the Scanner Unit (for front side) position in feed direction when stream reading original with DADF.
  • Page 889 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL INISET-M Exe of Dev Unit (M) initial install mod Detail To automatically execute operation necessary for initial installation of the Developing Unit (M). 1. Idle rotation of the Developing Unit 2.
  • Page 890 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL E-RDS ON/OFF of Embedded-RDS Detail To set whether to use the E-RDS. Use Case When using Embedded-RDS Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 891 This is displayed only when the Embedded-RDS third-party extended function is available. Use Case When the non-Canon-made extension function of the Embedded-RDS is available Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 892 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL INISET-4 All colors Dev Units initial instal mode Detail To automatically execute operation necessary for initial installation of the Developing Units for all colors. 1.
  • Page 893 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL CDS-CTL Set country/area when using CDS Detail To set country/area to enable CDS. In principle, the default value is the same as that of CONFIG. If the value differs from the country/ region of the vice-company of sales, change the setting.
  • Page 894 Default Value SUB-IF Set for line connecting to cloud service Detail To select the network line connecting to the Canon cloud service Use Case When the Canon cloud service is used with a sub line Adj/Set/Operate Method 1) Select either [Wired LAN+Wireless LAN] or [Wired LAN+Wired LAN] when selecting interface...
  • Page 895 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL RMS-RGKY Setting the Device Registration Key Detail By setting this item in advance, the device registration key input screen can be skipped when selecting "Counter/Device Information > Monitoring Service". Use Case To reduce the number of UGW connection steps by entering the Device Registration Key for pre- installation.
  • Page 896 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD DF-LNR Deriving of DADF front/back linearity Detail To derive the front/back side linearity characteristics when using the DADF (1-path model) based on the scanned data that has been backed up at factory. The setting of this item is enabled only when the DADF (1-path model) is installed.
  • Page 897 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD BW-TGT Set of B&W shading target value Detail After the white level data (X/Y/Z) for the Standard White Plate is set, read the Standard White Plate and set the black and white shading target value.
  • Page 898 9. Service Mode ■ CLEANING COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEANING 2TR-CLN Clean of Secondary Transfer Outer Roller Detail To clean soiling adhered on the Secondary Transfer Outer Roller. Transfer toner to the Secondary Transfer Outer Roller once and then execute bias cleaning to remove soiling.
  • Page 899 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PANEL LED-OFF End check of Control Panel LED Detail To terminate the check of LED on the Control Panel. Use Case During execution of LED-CHK Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 900 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK FAN-ON Operation check of fan Detail To start operation check of the fan specified by FAN. Use Case When replacing the fan/checking the operation Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 901 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation motor Detail To specify the motor to operate. Use Case When replacing the motor/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Caution *1: Four motors working simultaneously (10 second drive) *2: Repeat the operation of Bk arrival HP ->...
  • Page 902 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK 40: Fixing Motor (M20) 170mm/sec *6 41: Unused 42: Fixing Motor (M20) 132mm/sec *6 43,44,45: Unused Default Value Related Service Mode COPIER> FUNCTION> PART-CHK> MTR-ON Supplement/Memo Process speed (reference) imageRUNNER ADVANCE DX C5870 Series:320/264/132 mm/sec...
  • Page 903 9. Service Mode ■ CLEAR COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR Clear of error code Detail To clear the specific error code. Use Case At error occurrence Adj/Set/Operate Method 1) Select the item, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 904 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR CNT-MCON Clear of Main Controller service counter Detail To clear the service counter counted by the Main Controller PCB. Use Case When clearing the service counter counted by the Main Controller PCB Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 905 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR ALARM Clear of alarm log Detail To clear alarm log. Use Case When clearing alarm log Adj/Set/Operate Method 1) Select the item, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 906 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR USBM-CLR Initialize USB MEAP priority rgst info Detail To initialize the registered ID data retained in the OS field by calling the API provided by the OS. Use Case When a failure occurs in USB MEAP priority registration Adj/Set/Operate Method...
  • Page 907 4: A jar file and data of MEAP application which has been installed additionally Related Service Mode COPIER> FUNCTION> CLEAR> JV-CACHE Supplement/Memo MEAP applications bundled as standard: system application, built-in login application MEAP applications installed additionally: non-Canon-made login application, general application, etc. DK-RCV Clearing of Paper Deck alarm Detail To clear the alarm occurred in the Paper Deck.
  • Page 908 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR VP-FD-RL Initial Pre-Regist Roller control Detail Initializes the setting value that controls revolution of the pre-registration roller. Since the feed speed slows down when the pre-registration roller is worn out, this control is applied to automatically increase the rotation speed of pre-registration roller every specified number of sheets to stabilize the feed speed.
  • Page 909 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-R 1PSCLB-A DADF 2 faces color differ crrct (front) Detail To acquire scanning data on the front side in order to correct the color difference between the front and back side at the time of duplex stream reading.
  • Page 910 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-R 1PCLBOVR DADF 2 faces clr differ crrct upr limit Detail Excessive correction is sometimes made when correcting color difference in duplex stream reading. To prevent it happens, adjust the correction amount to weaken the effect of the correction. The result is reflected when correction of color difference is executed again after the setting is made.
  • Page 911 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P TRS-DATA Moving memory reception data to Inbox Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To move the data received in memory to Inbox. Use Case When moving the data received in memory to Inbox Adj/Set/Operate Method...
  • Page 912 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P PJH-P-1 Outpt print job log detail info:100 jobs Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To output the print job logs of the latest 100 jobs with detailed information. In the case of less than 100 jobs, the logs of all print jobs are output.
  • Page 913 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P RPT2USB Write serv rpt file to USB flash drive Detail To store the report file of service mode saved in Storage by RPT-FILE to a USB flash drive. Use Case When storing the report file of service mode to a USB flash drive Adj/Set/Operate Method...
  • Page 914 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P PSCL-PRT Output grdtn/clr tone crrct log report Detail To output the execution log of auto gradation adjustment/auto correction color tone in the form of a report.
  • Page 915 9. Service Mode ■ SYSTEM COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM DOWNLOAD Shift to download mode Detail To make the machine enter the download mode and wait for a command. Perform downloading by SST or a USB flash drive. Use Case At upgrade Adj/Set/Operate Method...
  • Page 916 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM HD-CLEAR Initialization of specified partition Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To initialize the partition specified by CHK-TYPE at next startup. Use Case When E602/E614 error (file corruption, etc.) occurs Adj/Set/Operate Method...
  • Page 917 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM FIXIP Start of fixed IP mode Detail IP address is set to "172.16.1.100". In an environment where wired LAN (main) and wireless LAN (sub) are used, the IP address of wired LAN becomes the fixed IP.
  • Page 918 9. Service Mode OPTION (Specification setting mode) ■ FNC-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW MODEL-SZ Fixed magnifictn & DADF orgnl dtct size Detail To set the fixed magnification ratio display and the original detection size with DADF. It is set automatically at the time of installation of the Reader according to the location.
  • Page 919 SI: Slovenia, GR: Greece, EE: Estonia, RU: Russia, SK: Slovakia, RO: Romania, HR: Croatia, BG: Bulgaria, TR: Turkey, TH: Thailand, VN: Vietnam, AR: Argentina, IN: India YY: Language (Fixed; e.g. ja: Japanese) ZZ: Location (Fixed; e.g. 00: CANON) AA: Paper size configuration (00: AB configuration, 01: Inch configuration, 02: A configuration, 03: Inch/AB configuration) Default Value It differs according to the location.
  • Page 920 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW ORG-LTR Special ppr size set at stream read: LTR Detail To set the size of special paper (LTR configuration) that cannot be recognized in stream reading mode.
  • Page 921 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW INTROT-2 Set auto adj exe intvl at last rotation Detail To set the number of sheets as the intervals to execute automatic adjustments (D-max control and real-time multiple tone control) at last rotation.
  • Page 922 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW KSIZE-SW Set of Chinese paper (K-size) support Detail To set to detect/display the Chinese paper (K size paper: 8K, 16K). Use Case When using K size paper Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 923 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW SJOB-CL Set of scan job canceling by logout Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to cancel the scan job in operation by logout of the user. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 924 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PSWD-SW Password type set to enter service mode Detail To set the type of password that is required to enter when getting into service mode. 2 types are available: one for "service technician"...
  • Page 925 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW INVALPDL Disable of PDL license Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To disable the registered PDL license. When "1: Disabled"...
  • Page 926 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-UGW Set to allow firmware update from UGW Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to permit update of the firmware from the UGW server. When "1: Enabled"...
  • Page 927 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PDL-Z-LG Setting of drawing algorithm Detail To switch the drawing algorithm of the iR C series and the iR-ADV C series to obtain output expected by the user. When 0 is set, image is output as displayed on the screen by the new algorithm adopted from the iR-ADV C Series.
  • Page 928 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW AMSOFFSW Enabling of AMS mode Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To enable the AMS mode. When 0 is set, the AMS mode is enabled.
  • Page 929 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW SVC-RUI Enabling of remote UI func for servicing Detail To set whether to enable the remote UI function for servicing (not provided to end users). When 0 is set, the remote UI function is disabled.
  • Page 930 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BXSHIFT Setting of binding at 0mm binding margin Detail To set whether to judge the job as a job "without binding" when storing a PDL job in Inbox while the binding margin is set to "0".
  • Page 931 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW JM-ERR-R Enable to obtain the log for 0071 jam Detail To set whether to display 0071 jam as the error "E996-0071". In the case of a jam, a log may not be able to be obtained depending on the timing. By selecting 1 when the 0071 jam occurs, it is displayed as an error so that a log can be obtained.
  • Page 932 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW VER-CHNG Setting of firmware update operation Detail To set how to update firmware of PCB/option which has been installed/replaced by comparing the version of it with the version stored in the FLASH PCB of the Main Controller. If combination of firmware versions of PCB/option stored in the Main Controller and the version in PCB/option after installation/replacement is not appropriate (operation with the combination of firmware versions has not yet been checked), failure where analysis is difficult may occur.
  • Page 933 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW TRYFLOFF ON/OFF of full detection Detail To set whether to perform full detection. When a finisher is disconnected from the host machine, full detection becomes unavailable so operation of the machine is disabled.
  • Page 934 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW STAY-OUT ON/OFF jammed ppr ejctn: MP Tray pickup Detail To set whether to forcibly eject jammed paper when a size mismatch jam or a stationary jam occurs at the time of pickup from the Multi-purpose Tray.
  • Page 935 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW 3RDP-MSG ON/OFF pop-up screen dspl after upgrade Detail To set whether to display the screen to prompt the user to "Third-Party Software" at the first startup after upgrading due to change in the platform version.
  • Page 936 9. Service Mode ■ DSPLY-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-COPY ON/OFF of copy screen display Detail To set whether to display or hide the copy function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 937 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW T-CRG-SW ON/OFF of Toner Cntner rplce scrn dspl Detail To set whether to display the specified toner replacement screen in [Settings/Registration]. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 938 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-HOLD ON/OFF of hold job screen display Detail To set whether to display the hold job screen on the Control Panel. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 939 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-NAVI ON/OFF of Tutorial display Detail To set whether to display or hide "Introduction to Useful Features" in the main menu. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 940 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW MD-PSCL For R&D SND-NAME Setting of [Scan and Send] button name Detail To set the name of [Scan and Send] button displayed in the main menu. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 941 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW RMT-CNCT Sw mssg dspl on machine w/o UGW connect Detail To set whether to display the message "Contact your service representative." to the customer who uses the machine without having UGW connected.
  • Page 942 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW JLG-UD-D [For customization] UFOS-DSP Display/hide of uniFLOW Setup Detail Service mode to switch to display or hide [uniFLOW Setup]. Use Case When to switch to display or hide [uniFLOW Setup] Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 943 9. Service Mode ■ NETWORK COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK RAW-DATA Setting of received data print mode Detail To set print mode for the received image data. This item is used to identify the cause whether it's due to image data or image processing in the case of problem with received image.
  • Page 944 COPIER> OPTION> NETWORK> STS-PORT Supplement/Memo T.O.T (TUIF over TCP): Communication protocol to be used for communication with the built-in application (UI) and the internal application such as COPY/ SEND/ BOX, etc. (Canon's own protocol). NS-CMD5 Limit CRAM-MD5 auth method at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access].
  • Page 945 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-NTLM Limit NTLM auth method at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of NTLM authentication method at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 946 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-LGN Limit LOGIN authentication at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of LOGIN authentication at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 947 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK LPD-PORT Setting of LPD port number Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the LPD port number. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 948 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK DNSTRANS Setting of DNS query priority protocol Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set priority of the protocol (IPv4/IPv6) for DNS query. In the case of using both IPv6 and IPv4 while the DNS server supports IPv4, it takes time because of timeout when executing DNS query with priority on IPv6.
  • Page 949 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SPDALDEL Initialization of SPD value Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To initialize all the SPD values that are under management. SPD values can be initialized without clearing SRAM.
  • Page 950 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK ILOGMODE Setting of filter log target packet Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the target packet to be recorded in the filter log. Usually, only the unicast packets to the machine are recorded in the filter log by PFW (personal firewall).
  • Page 951 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK PFWFTPRT Set of RST reply at IP filter FTP SEND Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. When FTP SEND is executed using an IP filter by which packets from a specific remote PC are rejected, SYN is returned to the port 113 if the PC supports authentication of the FTP port 113.
  • Page 952 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SIPREGPR Setting of registrar server use protocol Detail To set the protocol used for communication with registrar server. Although the protocol that is the same as the one for proxy server is usually used, another protocol can be used in accordance with user and environment.
  • Page 953 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SSLSTRNG Allow weak encryption algorithm for SSL Detail To set whether to allow using weak encryption algorithm for SSL. When 1 is set, weak encryption algorithm cannot be used. Use Case When prohibiting weak encryption algorithm because of security concern Adj/Set/Operate Method...
  • Page 954 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK LINKWAKE Set of deep sleep recovery at link-up Detail To set whether to recover from deep sleep when link-up (disconnection and then connection of LAN cable) is detected. Set 0 if the closest hub or switch chatters at link-up.
  • Page 955 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ENV-SET DRY-CISU ON/OFF of condensation prev mode: 1-path Detail To set whether to enable the condensation prevention mode when using the DADF (1-path model). Set 1 when an image failure or E302 occurs due to condensation in the Scanner Unit. From the next startup, the LED of the Scanner Unit (for back side) lights for 30 seconds after completion of a job.
  • Page 956 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING DRMR-TMG Setting of drum idle rotation interval Detail To set the number of sheets as the intervals to perform idle rotation of the Photosensitive Drum at paper interval/last rotation.
  • Page 957 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING 2TR-ROLL Set Sec Trns Out Roll clean enhancement Detail To set whether to increase the number of times to clean the Secondary Transfer Outer Roller at paper intervals.
  • Page 958 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW PINT-REG Set clr displace crrct control exe frqcy Detail To set the frequency of color displacement correction control executed at the start of a job and during a job (at paper interval).
  • Page 959 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW REG-FEED Pre-transfer wrinkle prevention mode Detail The controls to release the pressure of the Pre-registration Roller and to remove registration arch are applied to prevent wrinkles before transfer. However, since the pre-transfer wrinkle prevention mode prevents wrinkles before transfer but may cause paper skew, a setting to cancel this mode is also provided.
  • Page 960 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD FIX-ROT Set idle rtn stop cndtn after s-ppr feed Detail Temperature on the edges of the Fixing Film becomes higher than the temperature at the center when feeding large size paper after small size paper through the Fixing Assembly.
  • Page 961 9. Service Mode ■ IMG-RDR COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DFDST-L1 Adj img crrct level: stream read, front Detail To set whether to perform image correction between originals in the Scanner Unit (for front side) at stream reading based on the result of dust detection.
  • Page 962 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DFDST-L2 Adj dust dtct level: stream read, front Detail - In the case of DADF (reverse model) To adjust dust detection level for dust avoidance control that is executed in the Scanner Unit (for front side) after a stream reading job is completed.
  • Page 963 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DF2DSTL2 Adj dust dtct level:stream, back, 1-path Detail To adjust dust detection level for dust avoidance control that is executed in the Scanner Unit (for back side) at the first stream reading with DADF (1-path model) after power-on.
  • Page 964 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON TMC-SLCT Set error diffusion process coefficient Detail To set coefficient to be used for error diffusion processing. Make the setting according to the level of granularity and dot stability. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 965 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON TMIC-BK ON/OFF of TMIC Bk_LUT end edge correct Detail To set ON/OFF of the trailing edge adjustment of Bk_LUT for PDL and for copy which are used by TMIC.
  • Page 966 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON IFXEML-Z Set img proc at clr IFAX/mail recv print Detail To set the image processing which is performed when printing color IFAX or received e-mail. Use Case When there is a request for image improvement Adj/Set/Operate Method...
  • Page 967 Do not change the setting in the normal operation. Display/Adj/Set Range 1 to 3 1: CS-680 (Except for USA and EU. Mainly for Japan) 2: Canon Multipurpose Paper (For USA) 3: Oce RED Label80 (For EU) Default Value It differs according to the location.
  • Page 968 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON PSCL-TBL Setting of Bk-color density increase Detail To set whether to increase the density of Bk-color. When 1 is set, the parameters of auto gradation adjustment are adjusted so that Bk-color becomes darker.
  • Page 969 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON FL-FB Set multi tone ctrl (full) feedback rate Detail To set the extent of the gradation correction result of real-time multiple tone control (full) to be reflected to LUT in percentage.
  • Page 970 9. Service Mode ■ IMG-DEV COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV INTPPR-1 Set multi tone control (light) exe intvl Detail To set the number of sheets as the intervals to execute real-time multiple tone control (light). When the number of sheets reaches the specified value, the control is executed by interrupting an ongoing job.
  • Page 971 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DVTGT-Y Adj of ATR Sensor (Y) gain value offset Detail To actually correct the TD ratio by setting the offset of the gain value of ATR Sensor (Y). When the value is increased (TD ratio is increased), uneven density due to poor stirring by screw is alleviated, but fogging may occur.
  • Page 972 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DVTGT-C Adj of ATR Sensor (C) gain value offset Detail To actually correct the TD ratio by setting the offset of the gain value of ATR Sensor (C). When the value is increased (TD ratio is increased), uneven density due to poor stirring by screw is alleviated, but fogging may occur.
  • Page 973 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV PCHINT-1 Setting of ATR patch formation interval Detail To set the number of sheets as the intervals to execute patch detection by ATR control. Decrease the value when hue variation occurs, and increase the value to increase the productivity. Use Case - When hue variation occurs - Upon user's request (to reduce downtime)
  • Page 974 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DELV-THC Set image ratio for C-color toner eject Detail To set the threshold value of average image ratio of C-color, that is the condition to perform the low duty toner ejection sequence.
  • Page 975 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DMX-OF-Y Adj of Y-color D-max target density Detail To adjust the target density of D-max control in the case where density of solid area on Y-color image is not appropriate even when auto gradation adjustment is executed.
  • Page 976 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV ADJVPP-Y Adj of Y-color developing AC bias Vpp Detail To set the developing AC bias Vpp for Y-color. Increase the value when low density, white spots, or uneven density at certain intervals on a solid image occurs.
  • Page 977 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV ZAB-TH Set of toner band form duration at stop Detail Setting of Toner band density at stop. White streaks may occur at the Photosensitive Drum pitch when the band density is low or absent. If the Toner band density is unexpectedly high, the backside of the paper may become dirty with Toner.
  • Page 978 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DEV-RE-M For R&D DEV-RE-F Set Tonr Blocking Sht Cln Freq Detail To set the frequency of cleaning Toner Blocking Sheet. Increasing the frequency reduces the risk of image failure (e.g., development stains) though downtime increases.
  • Page 979 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TRCLN1-P CLN band supply intvl at last rotn: Bk-m Detail Adjustment of cleaning band supply interval at last rotation where the moisture content [g/kg (dry air)] is less than 15.69 g/kg (single color Bk).
  • Page 980 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TR-BND3 Set drum toner band len:<26 deg C,color Detail To set the length of toner band for cleaning to be formed on the Photosensitive Drum at paper interval/last rotation in color mode while room temperature at the start of a job is less than 26 deg As the value is changed by 1, the length of toner band is changed by 1 mm.
  • Page 981 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TRCLN4-P CLN band supply intvl at ppr intvl: CL-m Detail Adjustment of cleaning band supply interval at paper interval for color printing where moisture content [g/kg (dry air)] is less than 15.69 g/kg. Changing the setting value changes the cleaning band supply interval (specified number of sheets) during last rotation.
  • Page 982 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TR-BND3H Set drum tonr band len:>/=26 deg C,color Detail To set the length of toner band for cleaning to be formed on the Photosensitive Drum at paper interval/last rotation in color mode while room temperature at the start of a job is 26 deg C or more.
  • Page 983 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TRCLN2-H Toner band formation intvl(BK) Detail When the water content [g/kg (dry air)] is 15.69 g/kg or more, Toner band Supply Intervals for cleaning adjustments to Bk mono color. Changing the value changes the cleaning band interval during last rotation.
  • Page 984 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TRCLN4-H Toner band formation interval(CL) Detail When the water content [g/kg (dry air)] is 15.69 g/kg or more, Cleaning band supply interval for color adjustment Changing the value changes the Toner band Supply Intervals for Cleaning during Paper Interval.
  • Page 985 9. Service Mode ■ IMG-FIX COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FX-S-TMP Set ITOP control temp: plain paper 1 Detail To set the offset of ITOP control temperature for plain paper 1 (64 to 75 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 986 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL4 Set fixing control temp: heavy paper 3 Detail To set the offset of fixing control temperature for heavy paper 3 (151 to 163 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 987 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP2 Set ITOP control temp: heavy paper 1 Detail To set the offset of ITOP control temperature for heavy paper 1 (106 to 128 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 988 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP5 Set ITOP control temp: thin paper 2 Detail To set the offset of ITOP control temperature for thin paper 2 (52 to 59 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 989 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXST2-UH Set ITOP wait time in LL env: heavy ppr Detail To set initial rotation time when heavy paper 1 to 7 is fed with a room temperature of 18 deg C or lower.
  • Page 990 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL8 Set fixing control temp: transparency Detail To set the offset of fixing control temperature for transparency. As the value is changed by 1, the control temperature is changed by 5 deg C. Increase the value when a fixing failure occurs, and decrease the value when fixing offset occurs.
  • Page 991 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP7 Set ITOP control temp: plain paper 2 Detail To set the offset of ITOP control temperature for plain paper 2 (76 to 90 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 992 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP9 Set ITOP control temp: 1-side coat ppr 1 Detail To set the offset of ITOP control temperature for 1-sided coated paper 1 (106 to 163 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 993 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TM11 Set ITOP control temp: recycled paper 1 Detail To set the offset of ITOP control temperature for recycled paper 1 (64 to 75 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 994 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-T002 Set ITOP control temp: plain paper 3 Detail To set the offset of ITOP control temperature for plain paper 3 (91 to 105 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 995 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-T006 Set ITOP control temp: heavy paper 7 Detail To set the offset of ITOP control temperature for heavy paper 7 (257 to 300 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 996 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-T010 Set ITOP control temp: 2-side coat ppr 3 Detail To set the offset of ITOP control temperature for 2-sided coated paper 3 (221 to 256 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 997 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB01 Set fixing control temp: thin paper 1 Detail To set the offset of fixing control temperature for thin paper 1 (60 to 63 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C.
  • Page 998 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB04 Set fixing control temp: plain paper 3 Detail To set the offset of fixing control temperature for plain paper 3 (91 to 105 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C.
  • Page 999 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB07 Set fix control temp: 1-side coat ppr 3 Detail To set the offset of fixing control temperature for 1-sided coated paper 3 (221 to 256 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C.
  • Page 1000 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-T011 Set fixing control temp:recycled paper 2 Detail To set the offset of fixing control temperature for recycled paper 2 (76 to 90 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C. Increase the value when a fixing failure occurs, and decrease the value when fixing offset occurs.

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