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The QR ISO image
The StoreOnce QR ISO image
In the rare occurrence of a complete system failure, it may be necessary to reinstall the product software. This
task is normally carried out on the recommendation and under the supervision of HPE Support.
CAUTION:
The Quick Restore process will delete all stored data and configuration settings returning your product
to factory default settings.
Download Quick Restore ISO Image
The StoreOnce Quick Restore ISO Image is used to install the StoreOnce software image onto the StoreOnce
appliance disks.
Procedure
1. Go to the HPE Support page at http://www.hpe.com/support/hpesc, search on your product and select
HPE StoreOnce Backup.
2. Under Download Options, select the Get drivers, software & firmware link.
3. To display a list of all available downloads, select OS Independent under Operating Systems.
4. The QR ISO image is under Software. The HPE USB Key Utility for Windows can be downloaded from the
Utility option.
5. Click Obtain Software and select the QR ISO image appropriate to your product. You will be required to
sign in with HPE Passport to download the QR ISO image, and can create an HPE Passport account when
you first access the site.
6. Create the physical QR media.
Use the HPE USB Key Utility for Windows to copy the ISO image to a USB key using a Windows PC.
Alternatively, use the iLO4 ISO mounting utility to mount the virtual CD-ROM over iLO.
IMPORTANT:
HPE recommends that you label the new media for ease of identification.
Create a bootable QR USB Stick
Use the HPE USB Key Utility for Windows to copy the ISO image to an 8 GB USB key using a Windows PC.
NOTE:
USB 3 keys are not supported.
Procedure
1. From the Utility link on your product's Download page, download the Smart Component to a directory on
your hard drive and change to that directory. The downloaded file is a self-extracting executable with a
filename based on the Smart Component Number. From that drive and directory, execute the downloaded
file.
2. After installation, the utility will place a shortcut in HPE System Tools in the Programs start menu folder.
To make your drive key bootable and copy the ISO image to it:
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The QR ISO image
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