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Identifying problems
POST messages and troubleshooting
The HPE StoreOnce Management Console (GUI and Command Line Interface) are the primary sources of
troubleshooting information. However, they do not capture power-on self-test hardware-related issues. Always
refer to the appropriate HPE ProLiant Gen9 Maintenance and Service Guide for Power-On Self-Test (POST)
information. To view POST messages, you will need a system console attached to the HPE StoreOnce
System.
Using the StoreOnce GUI to identify a problem
It is possible to configure recipients for SNMP traps or email alerts, as described in the StoreOnce System
User Guide for your product. These users will be notified of any problems with hardware components. You
can also use the StoreOnce GUI and StoreOnce CLI to identify problems and access alerts.
The following examples illustrate how problems with a hard disk can be identified.
Alerts in the Events Log
Select Events. The alert is recorded in the Events window with Event Details at the bottom of the window.
Failed disk in the Hardware tree
The following example shows the Hardware tree expanded to show the disk failure in the expansion shelf.
Identifying problems
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