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WorkForce Enterprise AM-C400
Epson WorkForce Enterprise AM-C400 Manuals
Manuals and User Guides for Epson WorkForce Enterprise AM-C400. We have
1
Epson WorkForce Enterprise AM-C400 manual available for free PDF download: User Manual
Epson WorkForce Enterprise AM-C400 User Manual (463 pages)
Brand:
Epson
| Category:
All in One Printer
| Size: 4.48 MB
Table of Contents
Table of Contents
3
AM-C400/AM-C550 User's Guide
17
Product Basics
18
Product Parts Locations
18
Product Parts - Front and Inside
19
Product Parts - Back
22
Product Parts - Options
24
Optional Accessories and Replacement Parts
25
Using the Control Panel
25
Control Panel Buttons and Lights
26
Status Icon Information
27
Guide to the Home Screen
29
Entering Characters on the LCD Screen
31
Selecting the Date and Time
31
Selecting Your Country or Region
32
Changing LCD Screen Language
33
Adjusting Control Panel Sounds
33
Turning off the Operation Time out Setting
34
Adjusting the Screen Brightness
34
Checking the Print Counter
34
Using Presets
35
Checking for Software Updates
35
Using Power Saving Settings
36
Changing the Sleep Timer Settings
36
Changing the Power off Timer Settings
37
Epson Connect Solutions for Smartphones, Tablets, and more
37
Setting up Epson Connect Services
38
Using Epson Email Print
38
Using Epson Remote Print
39
Using Epson Scan to Cloud
39
Using the Epson Smart Panel Mobile App
40
Android Printing Using the Epson Print Enabler
41
Using Airprint
41
Using the Mopria Print Service
42
Wi-Fi or Wired Networking
44
Network Security Recommendations
44
Wi-Fi Infrastructure Mode Setup
45
Selecting Wireless Network Settings from the Control Panel
46
Wi-Fi Direct Mode Setup
47
Enabling Wi-Fi Direct Mode
48
Modifying the Wi-Fi Direct Network Name or Password
50
Wi-Fi Protected Setup (WPS)
51
Using WPS to Connect to a Network
51
Printing a Network Status Sheet
52
Printing a Network Connection Report
52
Network Connection Report Codes and Messages
53
Enabling Epson Universal Print Driver (PCL) or Postscript Printing
59
Installing the Epson Universal Print Driver - Windows
59
Installing the Postscript (PS3) Printer Software - Windows
63
Installing the Postscript (PS3) Printer Software - Mac
63
Selecting PDL (Page Description Language) Settings
64
PDL Print Configuration Options
64
Selecting Printer Language and Interface Settings
67
Printing Language and Interface Options
67
Printing a PCL or PS3 (Postscript) Status Sheet
68
Loading Paper
69
Loading Paper in the Cassettes and Paper Tray
69
Paper Loading Orientation
71
Using the Optional Paper Cassette Lock
78
Paper Loading Capacity
81
Double-Sided Printing
84
Compatible Epson Papers (U.S. and Canada)
85
Compatible Epson Papers (Latin America)
86
Paper or Media Type Settings - Printing Software
87
Selecting the Paper Settings for each Source - Control Panel
87
Paper Type Settings - Control Panel
88
Selecting Default Paper Settings - Administrator
89
Selecting the Default Printer Settings
89
Paper Source Settings Options
90
Selecting the Universal Print Settings
91
Universal Print Settings Options
91
Placing Originals on the Product
93
Placing Originals on the Scanner Glass
93
Placing Originals in the Automatic Document Feeder
94
Copying
96
Copying Documents or Photos
96
Copying Special Originals
98
Copying, Sorting, and Creating Booklets
99
Copying and Creating Booklets
99
Inserting Slipsheets
101
Copying Options
101
Saving Groups for Copying
106
Editing or Deleting a Saved Group for Copying
106
Omitting Red Characters in Originals When Copying
107
Printing from a Computer
108
Printing with the Standard Epson Printer Software - Windows
108
Synchronizing Printer Settings for Optional Units - Windows
109
Selecting Basic Print Settings - Windows
110
Paper Source Options - Windows
113
Multi-Page Printing Options - Windows
113
Selecting Double-Sided Printing Settings - Windows
114
Double-Sided Printing Options - Windows
116
Selecting Additional Print Options - Windows
116
Custom Color Correction Options - Windows
118
Image Options and Additional Settings - Windows
119
Header/Footer Settings - Windows
120
Selecting a Printing Preset - Windows
121
Selecting Extended Settings - Windows
122
Extended Settings - Windows
123
Printing Your Document - Windows
124
Printing Slip Sheets and Chapter Papers
125
Saving Print Set Groups - Windows
129
Editing or Deleting a Saved Group
129
Locking Printer Settings - Windows
132
Locked Setting Options
134
Entering a User ID and Password for Printing
135
Selecting Default Print Settings - Windows
136
Changing the Language of the Printer Software Screens
137
Changing Automatic Update Options
138
Printing with the Epson Standard Printer Software - Mac
139
Selecting Basic Print Settings - Mac
140
Paper Source Options - Mac
142
Selecting Page Setup Settings - Mac
143
Selecting Print Layout Options - Mac
144
Selecting Double-Sided Printing Settings - Mac
144
Double-Sided Printing Options and Adjustments - Mac
146
Managing Color - Mac
146
Color Matching and Color Options - Mac
147
Selecting Printing Preferences - Mac
148
Printing Preferences - Mac
149
Printing Your Document - Mac
150
Checking Print Status - Mac
151
Printing with the Epson Universal Print Driver - Windows
152
Synchronizing Printer Settings - Epson Universal Print Driver - Windows
152
Selecting Print Settings - Epson Universal Print Driver - Windows
154
Selecting Default Print Settings - Epson Universal Print Driver - Windows
156
Locking Printer Settings - Epson Universal Print Driver - Windows
157
Epson Universal Print Driver Locked Setting Options
159
Adding Network Printers - Epson Universal Print Driver - Windows
160
Printing with the Postscript (PS3) Printer Software - Windows
163
Selecting Basic Print Settings - Postscript Printer Software - Windows
163
Selecting Default Print Settings - Postscript Printer Software - Windows
166
Printing with the Postscript (PS3) Printer Software - Mac
167
Selecting Basic Print Settings - Postscript Printer Software - Mac
168
Printing from a Smartphone or Tablet
173
Cancelling Printing Using the Product Control Panel
173
Scanning
174
Starting a Scan
174
Starting a Scan Using the Product Control Panel
174
Scanning to Email
176
Scanning to a Memory Device
177
Scanning to the Cloud
178
Scanning to the Product's Hard Drive
179
Scanning to a Connected Computer
179
Setting up a WSD Port (Windows 7)
181
Control Panel Scanning Options
182
Setting up and Scanning to a Network Folder or FTP Server
184
Creating a Shared Network Folder
184
Registering Contacts for Network Folder or FTP Scanning - Web Config
186
Registering Contacts for Email, Network, or FTP Scanning - Control Panel
187
Scanning to a Network Folder or FTP Server
189
Starting a Scan Using the Epson Scan 2 Icon
190
Starting a Scan from a Scanning Program
193
Starting a Scan from a Smartphone or Tablet
195
Scanning with Document Capture Pro or Document Capture
195
Scanning with Simple Scan in Document Capture Pro - Windows
195
Scanning with Job Scan in Document Capture Pro - Windows
197
Adding and Assigning Scan Jobs with Document Capture Pro - Windows
199
Scanning with Document Capture - Mac
202
Scanning in Epson Scan 2
205
Additional Scanning Settings - Main Settings Tab
208
Additional Scanning Settings - Advanced Settings Tab
209
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
210
Image Format Options
212
Scan Resolution Guidelines
212
Scanning Special Projects
213
Scanning to a Sharepoint Server or Cloud Service - Windows
213
Scanning Multi-Page Originals as Separate Files - Windows
215
Entering a User ID and Password for Scanning
218
Faxing
220
Connecting a Telephone or Answering Machine
220
Setting up Fax Features
225
Setting up Basic Fax Features
225
Using the Fax Setup Wizard
225
Selecting the Line Type
227
Setting the Number of Rings to Answer
227
Selecting Advanced Fax Settings
228
Basic Settings - Fax
228
Send Settings - Fax
231
Receive Settings - Fax
232
Report Settings - Fax
234
Security Settings - Fax
235
Setting up the Fax Utility - Windows
236
Setting up Contacts and Contact Groups
239
Creating a Contact
239
Editing or Deleting a Contact
240
Creating a Contact Group
240
Editing or Deleting a Contact Group
241
Sending Faxes
242
Sending Faxes from the Product Control Panel
242
Sending a Fax Using the Keypad, Contact List, or History
243
Fax Sending Options
244
Sending a Fax at a Specified Time
246
Sending a Fax on Demand (Polling Send/Box)
247
Sending a Fax on Demand (Bulletin Board Box)
248
Sending a Stored Fax
249
Dialing Fax Numbers from a Connected Telephone
250
Sending Faxes Using the Fax Utility - Windows
251
Sending Faxes Using the Fax Utility - Mac
254
Sending IP Faxes Using the Control Panel
257
IP Fax Destination Examples
258
Receiving Faxes
259
Fax Reception
259
Receiving Faxes Automatically
259
Receiving Faxes Manually
260
Forwarding Received Faxes
260
Viewing a Fax on the LCD Screen (Using the Fax Box)
261
Receiving a Fax by Polling
263
Checking Fax Status
263
Printing Fax Reports
264
Fax Report Options
264
Using External USB Devices with Your Product
266
Connecting a USB Device
266
Viewing and Printing from the LCD Screen
267
Printing JPEG Photos
267
Print Setting Options - JPEG Mode
268
Printing TIFF and PDF Files
270
Print Setting Options - TIFF Mode
270
Print Setting Options - PDF Mode
272
Transferring Files on a USB Device
273
Setting up USB Device Access
273
Using Your Product's Internal Storage
275
Storage Folder Types
275
Creating Shared Folders
276
Printing a Stored File
277
Saving Groups for Printing from Storage
277
Editing or Deleting a Saved Group
278
Saving Stored Files to an External USB Device
278
Emailing Stored Files
279
Saving Stored Files to a Network Folder
279
Saving Stored Files to Cloud Services
280
Storage Menu Options
281
Searching for Folders and Files
284
Deleting Folders and Files from Storage
285
Changing the Storage Period of Files
285
Restricting Shared Folder Access
286
Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers
287
Ink Safety Precautions
287
Check Cartridge and Maintenance Box Status
289
Checking Ink Status on the LCD Screen
290
Checking Ink and Maintenance Box Status with Windows
290
Checking Cartridge and Maintenance Box Status - Mac
291
Replacing Ink Cartridges and Maintenance Boxes
292
Purchase Epson Ink Cartridges and Maintenance Box
292
Ink Cartridge and Maintenance Box Part Numbers
293
Removing and Installing Ink Cartridges
293
Replacing the Maintenance Box
294
Replacing the Paper Feed Rollers
295
Adjusting Print Quality
297
Print Head Maintenance
297
Checking the Nozzles Using the Product Control Panel
297
Cleaning the Print Head Using the Product Control Panel
299
Automatically Cleaning the Print Head Using the Product Control Panel
300
Cleaning and Transporting Your Product
301
Cleaning Your Product
301
Cleaning the Scanner Glass
301
Cleaning the Automatic Document Feeder
303
Moving or Transporting Your Product
307
Solving Problems
309
Viewing the Help Screen
309
Product Status Messages
310
Job Status Error Codes
313
Running a Product Check
318
Resetting Control Panel Defaults
319
Solving Setup Problems
321
Product Does Not Turn on or off
321
Noise after Ink Installation
322
Software Installation Problems
322
Solving Network Problems
322
Product Cannot Connect to a Wireless Router or Access Point
323
Network Software Cannot Find Product on a Network
324
Wireless Network Connection Is Unstable on a Mac
326
USB Connection Problems
326
USB 3.0 Connection Is Unstable When Using a USB 2.0 Cable
326
Wired Network Connection Becomes Unstable
327
Product Does Not Appear in Mac Printer Window
327
Cannot Print over a Network
328
Cannot Scan over a Network
330
Solving Network Security Problems
331
Cannot Create the Secure IPP Printing Port
331
Cannot Update a Certificate or Create a CSR
331
Cannot Import a Digital Certificate
332
Deleted a CA-Signed Certificate
332
Digital Certificate Warning Messages
333
Solving Copying Problems
334
Product Cannot Copy
334
Product Makes Noise, but Nothing Copies
335
Product Makes Noise When It Sits for a While
335
Solving Copy Quality Problems
335
Copies Have Incorrect or Faint Colors
336
Position, Size, or Margins of Copies Are Incorrect
337
Solving Paper Problems
337
Paper Feeding Problems
337
Originals Do Not Feed from the Automatic Document Feeder
339
Paper Jam Problems
340
Paper Ejection Problems
340
Solving Problems Printing from a Computer
341
Nothing Prints
341
Product Icon Does Not Appear in Windows Taskbar
343
Printing Is Slow
344
Solving Page Layout and Content Problems
346
Inverted Image
346
Too Many Copies Print
346
Blank Pages Print
347
Incorrect Margins on Printout
347
Incorrect Characters Print
348
Incorrect Image Size or Position
349
Slanted Printout
349
Solving Print Quality Problems
350
White or Dark Lines in Printout
350
Blurry or Smeared Printout
351
Faint Printout or Printout Has Gaps
353
Grainy Printout
354
Incorrect Colors
355
Solving Scanning Problems
356
Scanning Software Does Not Operate Correctly
356
Cannot Start Epson Scan 2
357
Solving Scanned Image Quality Problems
358
Image Consists of a few Dots Only
358
Line of Dots Appears in All Scanned Images
359
Straight Lines in an Image Appear Crooked
359
Scanned Image Quality Problems
360
Image Colors Are Patchy at the Edges
361
Ripple Patterns Appear in an Image
362
Scanned Image Edges Are Cropped
362
Solving Faxing Problems
362
Cannot Send or Receive Faxes
363
Cannot Receive Faxes with a Telephone Connected to Your Product
365
Fax Memory Full Error Appears
365
Fax Quality Is Poor
366
Sent Fax Is Received in an Incorrect Size
367
Received Fax Is Not Printed
367
Solving USB Device Problems
368
Cannot View or Print from a USB Device
368
Cannot Save Files on a USB Device
369
Cannot Transfer Files to or from a USB Device
369
Uninstall Your Product Software
369
Uninstalling Product Software - Windows
370
Uninstalling Product Software - Mac
371
Where to Get Help (U.S. and Canada)
371
Where to Get Help (Latin America)
372
Administering Your Product
375
Accessing the Web Config Utility
375
Changing the Administrator Password in Web Config
376
Configuring Product Settings
376
Checking Status Information
377
Managing the Network Connection
377
Network Settings
378
Setting Control Panel Options
382
Locking Individual Settings
382
Using an Email Server
383
Configuring an Email Server
384
Email Server Settings
384
Checking the Email Server Connection
385
Mail Server Connection Report Messages
385
Sending Email Notifications
387
Using an LDAP Server
388
Configuring the LDAP Server and Selecting Search Settings
388
LDAP Server Settings
389
LDAP Search Settings
390
LDAP Connection Report Messages
391
Adjusting Power Saving Settings
392
Adjusting Control Panel Sounds
392
Erasing Hard Drive Data
392
Importing and Exporting Product Settings
393
Exporting Settings Using Web Config
393
Importing Settings Using Web Config
394
Updating Firmware Using Web Config
394
Synchronizing the Date and Time with a Time Server
395
Clearing the Internal Memory
395
Adjusting the Contact List View Options
395
Powering off or Rebooting the Product Remotely
396
Restoring Default Product Settings
396
Adjusting the Control Panel Layout
396
Configuring Security Settings
397
Connecting an Authentication Device
397
Restricting Features Available for Users
398
User Feature Restriction
398
Configuring User Feature Restrictions
398
Disabling the External Interface
399
Setting up Password Encryption
400
Restoring the Password Encryption Key
401
Working with Audit Logs
401
Setting a Password Policy
401
Restricting Application Access
402
Restricting PDL File Operations
402
Enabling Program Verification on Start up
403
Restricting Domain Access
403
Using Your Product on a Secure Network
403
Configuring Protocols and Services in Web Config
404
Protocol Settings
404
Configuring SSL/TLS Communication
408
Configuring SSL/TLS Settings
409
Configuring a Server Certificate for the Product
409
Configuring Ipsec/Ip Filtering
410
About Ipsec/Ip Filtering
410
Configuring the Default Ipsec/Ip Filtering Policy
410
Configuring the Group Ipsec/Ip Filtering Policies
410
Ipsec/Ip Filtering Policy Settings
411
Ipsec/Ip Filtering Configuration Examples
417
Configuring an Ipsec/Ip Filtering Certificate
418
Connecting the Product to an IEEE 802.1X Network
418
Configuring an IEEE 802.1X Network
419
IEEE 802.1X Network Settings
419
Configuring a Certificate for an IEEE 802.1X Network
421
IEEE 802.1X Network Status
421
Configuring S/MIME Settings
422
Configuring S/MIME Basic Settings
422
S/MIME Settings
422
Configuring a Certificate for S/MIME
424
Using a Digital Certificate
425
About Digital Certification
425
Obtaining and Importing a CA-Signed Certificate
426
CSR Setup Settings
427
CSR Import Settings
428
Deleting a CA-Signed Certificate
429
Updating a Self-Signed Certificate
430
Deleting a Self-Signed Certificate for S/MIME
431
Importing a CA Certificate
431
Deleting a CA Certificate
431
Setting up Universal Print (Microsoft)
432
Using Epson Device Admin Configuration Software
432
Locking the Front Cover
432
Technical Specifications
434
Windows System Requirements
434
Mac System Requirements
435
Paper Specifications
436
Printable Area Specifications
437
Scanning Specifications
438
Automatic Document Feeder (ADF) Specifications
439
Fax Specifications
440
Ink Cartridge Specifications
441
Dimension Specifications
441
Electrical Specifications
442
Environmental Specifications
443
Interface Specifications
443
External USB Device Specifications
443
Storage Specifications
444
Network Interface Specifications (U.S. and Canada)
445
Network Interface Specifications (Latin America)
447
Safety and Approvals Specifications (U.S. and Canada)
449
Fax Board Specifications
450
Optional Single Cassette Specifications
450
Optional Dual Cassette Specifications
450
Notices
452
Important Safety Instructions
452
General Product Safety Instructions
452
Ink Cartridge Safety Instructions
454
Wireless Connection Safety Instructions
456
LCD Screen Safety Instructions
456
Telephone Equipment Safety Instructions
456
FCC Compliance Statement
457
Binding Arbitration and Class Waiver
458
Trademarks
461
Copyright Notice
461
Libtiff Software Acknowledgment
462
A Note Concerning Responsible Use of Copyrighted Materials
463
Default Delay Times for Power Management for Epson Products
463
Copyright Attribution
463
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