Using Power Saving Settings ......................36 Changing the Sleep Timer Settings ....................36 Changing the Power Off Timer Settings ..................37 Epson Connect Solutions for Smartphones, Tablets, and More ............37 Setting Up Epson Connect Services....................38 Using Epson Email Print ....................... 38 Using Epson Remote Print ......................
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Printing a Network Connection Report ....................52 Network Connection Report Codes and Messages ............... 53 Enabling Epson Universal Print Driver (PCL) or PostScript Printing............ 59 Installing the Epson Universal Print Driver - Windows ............... 59 Installing the PostScript (PS3) Printer Software - Windows ............... 63 Installing the PostScript (PS3) Printer Software - Mac ...............
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Omitting Red Characters in Originals When Copying............... 107 Printing from a Computer ........................108 Printing with the Standard Epson Printer Software - Windows ............108 Synchronizing Printer Settings for Optional Units - Windows ............109 Selecting Basic Print Settings - Windows ..................110 Paper Source Options - Windows ...................
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Checking Print Status - Mac....................151 Printing with the Epson Universal Print Driver - Windows..............152 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........152 Selecting Print Settings - Epson Universal Print Driver - Windows ..........154 Selecting Default Print Settings - Epson Universal Print Driver - Windows........
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Scanning with Document Capture - Mac ..................202 Scanning in Epson Scan 2 ....................... 205 Additional Scanning Settings - Main Settings Tab ............... 208 Additional Scanning Settings - Advanced Settings Tab ............... 209 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........210...
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Image Format Options......................... 212 Scan Resolution Guidelines ......................212 Scanning Special Projects........................ 213 Scanning to a SharePoint Server or Cloud Service - Windows............ 213 Scanning Multi-Page Originals as Separate Files - Windows ............215 Entering a User ID and Password for Scanning ................218 Faxing...............................
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Dialing Fax Numbers from a Connected Telephone ............... 250 Sending Faxes Using the Fax Utility - Windows ................251 Sending Faxes Using the Fax Utility - Mac .................. 254 Sending IP Faxes Using the Control Panel.................. 257 IP Fax Destination Examples ....................258 Receiving Faxes..........................
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Checking Cartridge and Maintenance Box Status - Mac ............. 291 Replacing Ink Cartridges and Maintenance Boxes................292 Purchase Epson Ink Cartridges and Maintenance Box ............... 292 Ink Cartridge and Maintenance Box Part Numbers..............293 Removing and Installing Ink Cartridges ..................293 Replacing the Maintenance Box ....................
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Job Status Error Codes ........................313 Running a Product Check ........................ 318 Resetting Control Panel Defaults ..................... 319 Solving Setup Problems ........................321 Product Does Not Turn On or Off....................321 Noise After Ink Installation ......................322 Software Installation Problems ....................322 Solving Network Problems .......................
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Incorrect Colors ........................... 355 Solving Scanning Problems ......................356 Scanning Software Does Not Operate Correctly ................. 356 Cannot Start Epson Scan 2 ......................357 Solving Scanned Image Quality Problems ..................358 Image Consists of a Few Dots Only..................... 358 Line of Dots Appears in All Scanned Images................359 Straight Lines in an Image Appear Crooked ................
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Cannot Receive Faxes with a Telephone Connected to Your Product ........365 Fax Memory Full Error Appears....................365 Fax Quality is Poor ........................366 Sent Fax is Received in an Incorrect Size ................... 367 Received Fax is Not Printed ......................367 Solving USB Device Problems ......................
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LDAP Connection Report Messages ..................391 Adjusting Power Saving Settings....................392 Adjusting Control Panel Sounds ....................392 Erasing Hard Drive Data......................392 Importing and Exporting Product Settings ................... 393 Exporting Settings Using Web Config ..................393 Importing Settings Using Web Config ..................394 Updating Firmware Using Web Config ..................
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Importing a CA Certificate ....................... 431 Deleting a CA Certificate......................431 Setting Up Universal Print (Microsoft) ....................432 Using Epson Device Admin Configuration Software................. 432 Locking the Front Cover ........................432 Technical Specifications ........................434 Windows System Requirements ...................... 434...
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Binding Arbitration and Class Waiver ....................458 Trademarks ............................461 Copyright Notice..........................461 libTIFF Software Acknowledgment....................462 A Note Concerning Responsible Use of Copyrighted Materials........... 463 Default Delay Times for Power Management for Epson Products ..........463 Copyright Attribution ........................463...
Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Product Parts - Options Optional Accessories and Replacement Parts Parent topic: Product Basics Product Parts - Front and Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.
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Automatic Document Feeder (ADF) ADF cover (F) ADF edge guides ADF input tray ADF output tray ADF paper stopper Control panel Cover (D1) Edge guide Paper tray (B) Cover (E, H) Edge guide Paper cassette 1, 2, 3, 4 (C1, C2, C3, C4) Front cover (A)
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Face down tray (G) Document cover Scanner glass External interface USB port Optional Wireless LAN interface USB port Cleaning stick Document holder Maintenance box Ink cartridge...
Cleaning cloth holder (recommended location) Cleaning cloth Parent topic: Product Parts Locations Related references Optional Accessories and Replacement Parts Product Parts - Back Certain parts are labeled with a letter and number code. USB port LAN port Additional interface slot EXT.
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AC inlet Note: If you are using a USB connection, make sure you insert the cable in the correct orientation. Parent topic: Product Parts Locations Related references Optional Accessories and Replacement Parts...
Product Parts - Options Certain parts are labeled with a letter and number code. Optional single cassette Optional dual cassette Stabilizer Paper cassette lock Authentication device table Parent topic: Product Parts Locations Related references Optional Accessories and Replacement Parts...
(Canadian sales), latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Availability of accessories varies by country. Option or part...
Guide to the Home Screen Entering Characters on the LCD Screen Selecting the Date and Time Selecting Your Country or Region Changing LCD Screen Language Adjusting Control Panel Sounds Turning Off the Operation Time Out Setting Adjusting the Screen Brightness Checking the Print Counter Using Presets Parent topic:...
Note: If the LCD screen is dark, touch the screen to wake the product from sleep mode. You can also tilt the screen to adjust it. Status Icon Information Parent topic: Using the Control Panel Related tasks Changing the Sleep Timer Settings Updating Firmware Using Web Config Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.
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Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection is established. The number of bars indicates the connection's signal strength. No Wi-Fi Direct connection. A Wi-Fi Direct connection is established. The Mute setting is enabled.
Icons Description A firmware update is available. Parent topic: Control Panel Buttons and Lights Guide to the Home Screen Title of the currently displayed screen Status icons...
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Menus (depending on installed options and settings, menus may be displayed in a different order or unavailable) • Copy: Allows you to copy documents • Scan: Allows you to scan documents and save them to various locations • Fax: Allows you to send faxes (if the optional fax board is installed) •...
Entering Characters on the LCD Screen Follow these guidelines to enter characters on the LCD screen for passwords and other settings. To move the cursor, select the left or right arrows. When you are finished, select OK. To delete the previous character, select Back Space. Displays the current and maximum character count To change the case of letters, select Shift.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. 3.
4. If the setting is correct, select Yes. (If not, select No and retry.) Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off. Note: This setting can be locked by an administrator.
Parent topic: Using the Control Panel Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...
Wi-Fi or Wired Networking Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Wi-Fi or Wired Networking Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.
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4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Note: This feature requires the optional wireless LAN interface. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly.
Note: This feature requires the optional wireless LAN interface. Epson product Computer with a wireless interface Other wireless device Note: The product normally uses W52 (36ch) as the channel when connecting to Wi-Fi Direct (Simple AP). Since the channel for wireless LAN (Wi-Fi) connection is selected automatically, the channel used may differ when used at the same time as a Wi-Fi Direct connection.
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Select Next on the LCD screen to verify the product information, then open the Epson Smart Panel app on your device and select the product displayed on the LCD screen. Select Complete on the LCD screen.
Related tasks Using the Epson Smart Panel Mobile App Modifying the Wi-Fi Direct Network Name or Password You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network. 1. Press the home button, if necessary.
Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, repeat these steps to try again.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear at the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
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Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
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Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
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Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
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Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
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Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software from the Epson website. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
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3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
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After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
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6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
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PDL Print Configuration Available Description option settings Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality Draft Sets the quality for PCL or PostScript printing Standard Ink Save Mode Saves ink by reducing print density Print Order Last Page on Starts printing from the first page of a file First Page on...
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PDL Print Configuration Available Description option settings Symbol Set Various Selects the default symbol set. If the selected font is not available for the selected symbol set, the font source and number are replaced with IBM-US (the default setting). Form 5 to 128 lines Sets the number of lines for the selected paper size and orientation.
Home screen. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use.
2. Select Settings > Printer Status/Print > Print Status Sheet. 3. Select PS Font List or PCL Font List. 4. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Using the Optional Paper Cassette Lock Paper Loading Capacity Double-sided Printing Compatible Epson Papers (U.S. and Canada) Compatible Epson Papers (Latin America) Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel...
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5. Select the icon to scroll through the paper loading instructions. Caution: Slowly open and close the paper cassettes. Do not let the paper's edge slide across your skin because the edge of the paper may cut you. 6. If necessary, select Close and then select the icon and select the size and type of paper you loaded on the LCD screen.
• Papers held together with tape, staples, or paper clips • Envelopes with adhesive surfaces or windows Note: Store paper flat in its packaging or a plastic bag to avoid absorbing moisture. Store paper in a location with low humidity and away from direct sunlight. Do not store paper vertically and do not get the paper wet.
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• Paper cassette: Load envelopes into the paper cassette with the printable side facing up. Align the edge guides with the edges of the envelopes. You can load up to 30 envelopes at once. Pre-punched paper Set your margins so you do not print over the holes in the paper. You cannot print in the area 0.67 inches (17 mm) from the pre-punched edge of the paper.
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Note: Make sure you enable the Prepunched setting on the paper settings screen on the control panel. You may have to select the icon to display the settings screen. • Paper tray: Load pre-punched paper into the paper tray with the holes facing the front of the product and the printable side facing down.
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• Paper cassette: Load pre-punched paper into the paper tray with the holes facing the front of the product and the printable side facing up. Pre-printed paper (single-sided printing)
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Note: Make sure you enable the Preprinted setting on the paper settings screen on the control panel. You may have to select the icon to display the settings screen. • Paper tray: When printing on only one side of the paper, load pre-printed paper into the paper tray with the printable side facing down.
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• Paper cassette: When printing on only one side of the paper, load pre-printed paper into the paper cassette with the printable side facing up. Align the edge guides with the edges of the paper. Pre-printed paper (double-sided printing) • Paper tray: When printing on both sides of pre-printed paper, load the paper into the paper tray with the first page to be printed facing up.
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• Paper cassette: When printing on both sides of pre-printed paper, load the paper into the paper cassette with the first page to be printed facing down. Align the edge guides with the edges of the paper. Long paper When loading long paper, load a single sheet in the paper tray with the printable side facing down. Set the Paper Size Auto Detect setting to Off and select User-Defined as the paper size.
You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
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1. Remove the seals from the paper cassettes. 2. Insert the paper cassette lock into the slots.
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3. Press the latch on top of the paper cassette lock and align the holes. Note: To unlock the paper cassette, insert the key all the way into the lock and pull out the lock.
4. Insert the padlock through the holes and lock it. Parent topic: Loading Paper Related references Optional Accessories and Replacement Parts Paper Loading Capacity Paper Cassettes The table below shows the paper cassette capacity for paper in the following sizes unless noted otherwise: •...
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250 g/m Epson Bright White Premium 500 sheets: Paper Letter (8.5 × 11 inches [216 × 279 mm]) Epson Bright White Pro Paper Epson Multipurpose Plus Paper Envelopes Paper Tray The table below shows the paper tray capacity for paper in the following sizes unless noted otherwise.
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Note: For paper longer than 14 inches (355.6 mm), load one sheet at a time. • Letter (8.5 × 11 inches [216 × 279 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]) •...
You can print double-sided on the following papers: • Plain paper • Pre-printed paper • Letterhead paper • Colored paper • Recycled paper • High quality plain paper • Thick paper (up to 66 lb ([250 g/m • Epson Bright White Pro Paper...
You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number...
[216 × 279 mm]) S041914 Parent topic: Loading Paper Compatible Epson Papers (Latin America) You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office. Paper Type...
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thin paper (14 to 16 lb [52 to 59 g/m Thin paper (52 - 59 g/m2) Thick paper (25 to 28 lb [91 to 105 g/m...
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 28 lb (91 to 105 g/m Card Stock 1 (91-105g/m2) Thick paper up to 29 to 36 lb (106 to 135 g/m...
Envelope Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product.
• Select Off to display an error message and stop printing if an error occurs. 4. Select Paper Source Settings. 5. Select the options you want to use. 6. When you are finished, press the home button to exit. Paper Source Settings Options Parent topic: Selecting Default Paper Settings - Administrator Paper Source Settings Options...
Paper Source Available settings Description Settings option Paper Setup Select On to automatically display a menu that lets you Auto Display select the paper size and type when you load paper in the product. Note: If this setting is disabled, you cannot print using AirPrint.
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Universal Print Available settings Description Settings option Top Offset* — Adjust the top or left margin. Left Offset * Top Offset in — Adjust the top or left margin of the back page when printing Back* double-sided. Left Offset in Back* Skip Blank Page* On Select On to skip printing of blank pages automatically.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Note: If Auto Detect is selected as the paper size setting, the scanner glass and ADF should automatically detect the size of your original.
Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: Do not press with too much force on the original; otherwise, blurring, smudges, and spots may occur.
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• Originals with uneven surfaces, such as embossed documents • Originals with wet ink Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. Note: Do not load originals above the line under the triangle symbol on the ADF edge guide. Do not load originals while scanning.
Editing or Deleting a Saved Group for Copying Omitting Red Characters in Originals When Copying Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. Note: If the product is printing, you can select the icon from the product control panel to interrupt the print job.
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6. Change any of the displayed settings as necessary. • To create double-sided copies of your originals, select 2-sided and select either 1>2-sided or 2>2-sided. • To enlarge or reduce your original, select Reduce/Enlarge and select settings as necessary. • To copy multiple originals onto a single sheet, select Multi-Page > 2-up or 4-up, then specify the layout order and the orientation of the original.
Related references Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Copying Special Originals You can copy various originals, such as an ID card, book, or envelope using the scanner glass. 1. Place your original on the scanner glass. 2.
• To copy an envelope, place the envelope on the scanner glass as shown, and make sure you have envelopes loaded in the correct orientation. 5. To print more than one copy, select Copies and use the displayed numeric keypad to select the number of copies.
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Note: You will have to manually fold and staple your booklets. 1. Place your originals on the ADF. 2. Press the home button, if necessary. 3. Select Copy. 4. Select Basic Settings and then select Paper Setting and select the paper source for your copies. 5.
Related references Copying Options Related topics Placing Originals on the Product Inserting Slipsheets You can insert slipsheets into or between your copies. 1. Place your originals on the ADF. 2. Press the home button, if necessary. 3. Select Copy. 4. Select Advanced > Cover & Slip Sheet > Slip Sheet. 5.
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Copying option Available settings Description B&W — Copies the document in black and white. Color — Copies the document in color. Density Varying levels Adjusts the lightness or darkness of copies. Paper Setting Various sources Select the paper source that you want to use. If you select Auto, paper is fed automatically depending on the paper settings you selected for the paper sources.
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Copying option Available settings Description Multi-Page Single Page Copies each page of the original onto an individual sheet. 2-up Copies multiple page documents onto one sheet. Scroll down and select the document orientation and layout order 4-up settings as necessary. Finishing Collate (Page Select to print multiple copies of a multi-page document in...
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Copying option Available settings Description Continuous Select On to scan a large quantity of originals placed in the Scanning ADF as one job. Image Quality Various settings Select advanced quality settings such as Saturation and Sharpness. Binding Margin Select On to adjust the margin and orientation of the pages when copying a book.
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Copying option Available settings Description Date Stamp Date Stamp Select On to print date stamps on your copies. Date Format Select the date format. Stamp Position Select a location for the date stamp. Size Select a size for the date stamp. Background Select whether or not to make the date stamp's background white.
Copying option Description Front Cover Specify the print settings for the front cover. If you do not want to print on the front cover, select Do not Print Back Cover Specify the print settings for the back cover. If you do not want to print on the back cover, select Do not Print Parent topic: Copying...
1. Press the home button, if necessary. 2. Select Copy. 3. Select Advanced and then select Print Sets. 4. Select the group you want to edit or delete from the list. 5. Do one of the following: • Select Register/Overwrite to edit the group and modify the settings as desired. Proceed to the next step.
You can print with the standard Epson printer software using any Windows printing program, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Saving Print Set Groups - Windows Editing or Deleting a Saved Group Locking Printer Settings - Windows Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Synchronizing Printer Settings for Optional Units - Windows You must sync the printer driver before you can use any optional equipment installed on the product.
OK. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print.
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2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select More settings, Properties, or Preferences to view your print settings.
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5. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting. • To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox.
Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Related tasks Printing Slip Sheets and Chapter Papers Selecting Double-sided Printing Settings - Windows Printing Your Document - Windows...
2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
6. Print a test copy of your double-sided document to test the selected settings. 7. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job.
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Note: Click the Settings button to customize the groups. This feature requires an activated license key. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document - Windows...
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
• Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the...
6. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Print Mode Selects how print jobs are processed by the computer's or product's memory.
Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Refine screening pattern Prints graphics with a finer screening pattern. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your application.
2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Printing Slip Sheets and Chapter Papers When printing a document with multiple chapters, you can insert a slip sheet (blank page) between certain pages of your document, and you can print chapter papers (pages of a document set to be printed from specific paper sources on the product).
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• Extended Settings > Print a document with both single-sided and double-sided pages • Bookbinding printing • Select whether to print the first page of paper on the front or back when printing double-sided 1. Load the papers you want to use for your print job in the product's paper sources. 2.
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The Cover Sheet/Separator Sheet Settings window appears. 5. Adjust the settings for the first and last pages, as needed. 6. To make settings for pages other than the first or last pages, select the Slip Sheet/Chapter checkbox, and then select Settings.
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The Slip Sheet/Chapter Settings window appears. 7. Enter the settings for specific pages and click Save for each entry. • To choose the location where you want to insert a slip sheet or print a chapter, use the Pages field. Use commas to separate pages and use hyphens to specify ranges. For example: When you want to insert a slip sheet before pages 2 and 9, enter "2,9".
9. Make any necessary settings on the More Options tab and then click OK. 10. Click Print. Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows...
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2. Select Storage. You see a screen like this: 3. Select the folder containing the group you want to edit or delete and select Open.
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You see a screen like this: 4. Select a file.
• Select Delete to delete the group. You are done. 8. Select OK to save. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
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• Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting...
Setting Options Description Multi-Page Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper 6-Up Allows printing of 6 pages on one sheet of paper 8-Up Allows printing of 8 pages on one sheet of paper 9-Up...
5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Checking for Software Updates Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1.
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You see an expanded printer settings window like this: Note: The print window and pop-up menu may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
11. Change the Job Type setting if you want to save the file to the product's hard drive. 12. Select any of the available print options. Paper Source Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Paper or Media Type Settings - Printing Software Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Landscape setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac...
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
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4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.
Adobe RGB Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB. Click the Advanced Color Settings tab to use advanced color controls. Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones.
5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Note: Some settings are available only if the necessary options are installed.
Skip Blank Page Ensures that your product does not print pages that contain no text or images. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
Printing Your Document - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
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• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
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You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
EPSON Universal Print Driver and select Manage > Printing Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers.
These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes.
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EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers.
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
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You see this window: 3. Click Network printer search. Note: If you see a confirmation screen, click Yes. 4. When you see the search results, select Add found printers.
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The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
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2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use, and then click the Preferences button.
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6. Select one of the following as the Color setting: • To print text and graphics in black only, select the Black & White setting. • To print a color document or photo, select the Color setting. 7. To select additional layout and printing options, select Advanced and select additional settings as necessary.
Related references Paper Source Options - Windows Paper or Media Type Settings - Printing Software Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
You see the printer settings window: 2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...
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3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window.
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using.
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5. Select the Two-Sided, or Double-sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing.
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10. Select Printer Features from the Printer Options menu or select Printer Features from the pop-up menu in the print window. You see these settings: 11. Select a MediaType setting. 12. Select Color from the Feature Sets pop-up menu. You see these settings: 13.
Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
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• To Memory Device saves your scanned file on a USB device and lets you select the file format, quality, and other settings. • To Cloud sends your scanned files to a destination that you have registered with Epson Connect. • To Storage saves your scanned file to a specified folder in the product's hard drive.
Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email. You can enter email addresses directly on the product's control panel or select them from the Recipient tab. Make sure the date and time are set correctly so the time stamps on your emails are accurate.
9. Select to save your scan settings as a preset. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 10. Select the Send icon. Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Related topics...
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Related topics Placing Originals on the Product Scanning to the Product's Hard Drive You can use the control panel to scan files and save them to the product's hard drive. 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 2.
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Capture Pro (Windows) or Document Capture (Mac) and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Document Capture Pro (Windows) or Document Capture (Mac) on your computer before scanning to your computer.
Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 system (the port is set up automatically on Windows 11, Windows 10, and Windows 8.x).
Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected. Scan Settings Available options Description Color Mode B&W Select to scan images in black and white Color Select to scan images in color File Format...
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Scan Settings Available options Description Original Type Text Specify the type of original you are scanning Text & Image Photo Orientation (Original) Readable Direction Select the orientation direction for how you placed the originals Left Direction Mixed Size Originals Select On to scan originals of varying sizes in their original sizes Density Varying levels...
Scan Settings Available options Description Mail Encryption Select On to encrypt emails before sending Digital Signature Select On to attach a digital signature to emails File Password — Set the password for the file User Name — Set the user name for the file Erase Red Color —...
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Note: If you are running a Home version of the Windows operating system, you cannot create a shared folder on your Windows desktop or in the Documents or Pictures folder unless you have created a Home Group Configuration for sharing. You can, however, create a shared folder in the root of the C: drive on your system.
6. On the General tab, deselect the Read-only checkbox to allow users to access the folder over the network. 7. Select the Sharing tab and click the Advanced Sharing button. Note: You need to be logged into Windows as an administrator to select the Advanced Sharing button.
6. Click Contacts. 7. Select an empty number you want to use for the contact you are adding and click Edit. 8. Enter the following information for the contact: • Name: The name to display in your product's contact list. •...
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Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance. You can create up to 2,000 contacts and contact groups combined (including fax contacts for models with optional fax board installed). 1.
• FTP: ftp://host name/folder name 12. Select OK. Note: If you need to edit or delete scanning contacts, the procedures are the same as for fax contacts. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder using your product's control panel.
Placing Originals on the Product Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
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• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
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You see an Epson Scan 2 window like this:...
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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You see an Epson Scan 2 window like this:...
Placing Originals on the Product Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
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Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list.
, then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
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Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list. 3. Select the Job Scan tab. You see a window like this: 4.
Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list.
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You see a screen like this: 3. Click the Job Settings button. You see a screen like this:...
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4. To add a scan job, click the New Job icon. 5. Enter a name for the new job, and select any settings as necessary from the following options: • Scan: select the size, color, or resolution • Save: select the file name, file type, or destination folder •...
Note: Settings may vary depending on the software version you are using. See the Help menu in Document Capture at any time for more information. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture.
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You see a window like this: Note: You may need to select your product from the drop-down list. 3. Click the scan icon.
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5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
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3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
Placing Originals on the Product Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software. If you install your product software programs individually, be sure to also install this component if you want to perform OCR.
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12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Related topics Placing Originals on the Product...
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
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Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list.
, then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
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Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list. 3. Select the Job Scan tab. You see a window like this:...
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You see a window like this: 5. Select New Job and select the scan settings. Click Next when finished. You see a window like this:...
If you enabled Access Control on your product, a user ID and password may be required to scan. You can enter the user ID and password in Epson Scan 2. Note: If you do not know the user ID or password, contact your administrator for assistance.
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3. Select Access Control. 4. Enter your user name and password. 5. Click OK. Parent topic: Scanning Related topics Restricting Features Available for Users...
Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
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1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
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2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
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Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Related references Cannot Receive Faxes with a Telephone Connected to Your Product Optional Accessories and Replacement Parts Related tasks Using the Fax Setup Wizard Receiving Faxes Automatically Setting the Number of Rings to Answer Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
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2. Select Settings > General Settings > Fax Settings > Fax Setting Wizard. 3. Select Proceed. 4. On the fax header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when you are done.
10. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions on the report and run the check again. 11.
1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Basic Settings > Rings to Answer. 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call.
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Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes. Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received.
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Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so Triple your product can receive faxes on the correct...
Options Description Cloud Destination List Various When using Epson Connect, you can register up to five addresses to the cloud service that is being administered by Epson Connect. You can upload document data as a file when forwarding faxes by specifying the registered address as a destination.
Setting Options Description Fax Preview Display Sets a time for previewing the scanned document on Time the LCD screen before it is sent. Allow Backup Allowed Allows you to back up sent faxes. Select Fax > Fax Settings > Backup to view backed up faxes. Not Allowed Parent topic: Selecting Advanced Fax Settings...
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Setting Options Description Common Settings Inbox Settings Sets up what happens when the fax memory is full, or sets up a password for the inbox. Email Subject to Specifies a subject when forwarding a fax to an email Forward address. Box Document Select On to automatically delete received faxes after Delete Settings...
Setting Options Description Print Start Timing All Pages Select to print incoming faxes after the product Received receives all of the pages of the document. First Page Select to print incoming faxes as soon as the product Received receives the first page of the document. Collation Stack Select On to print incoming faxes so that the pages are stacked in the correct page order.
Setting Options Description Fax Log Does not print a fax log On(Every 100) Prints a fax log after every 100 fax jobs are completed On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.
, then search for EPSON Software and select it. • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
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The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
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You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features...
Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing. You can also set up contact groups to send a fax message to multiple contacts. Note: Contacts can be locked by an administrator.
9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number. You can enter up to 64 characters. Select OK when you are done. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.
Note: You can create up to 2,000 contacts and contact groups combined. 1. Press the home button, if necessary. 2. Select Fax. 3. Select the Recipient tab. Enter the administrator password, if necessary. 4. Select the icon. 5. Select Add Group. 6.
3. Select the Recipient tab. Enter the administrator password, if necessary. 4. Select the icon next to the group you want to edit or delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7.
Sending a Fax Using the Keypad, Contact List, or History You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history. Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time.
6. If you want to preview your fax in black-and-white on the LCD, press the Preview icon. (If the preview looks incorrect, select Cancel, reposition the document or change the fax settings, and repeat this step.) Note: If Fax Preview Display Time is enabled and you do not touch the preview screen for 20 seconds, your product sends the fax automatically.
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Setting Options Description Original Size (Glass) Various sizes Sets the size for a document placed on the scanner glass Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text & Image Photo Color Mode Color Selects whether to scan images in color or black and...
Setting Options Description Priority Send Select On to send the current fax before other faxes waiting to be sent Send Fax Later Select On to send the current fax at a selected time Add Sender Information Off Includes a header, your phone number, or a destination list in the selected location on your Outside of Image outgoing faxes...
7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select 9. Select the Send icon. Note: To cancel faxing, select Stop or Cancel. If you want to cancel the fax after the originals have been scanned, select Job/Status from the home screen and cancel the job.
If a password entry screen is displayed, enter the password. If you set a Box Open Password, you will be asked to enter the password from the next time you open the box. 6. Select Add Document. 7. Review the displayed Fax Settings. Make any necessary changes. 8.
• Enter a password in the Password(PWD) setting. 7. Make the appropriate settings such as Notify Send Result. Note: If you set a password in Box Open Password, you will be asked to enter the password from the next time you open the box. 8.
5. Select Store Fax Data. 6. Select any other fax settings as necessary and select the Store icon. Your document is scanned, stored, and briefly previewed. 7. When you are ready to send the document, press the home button, if necessary, and select Fax Box.
6. When you hear a fax tone, select the Send icon to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white. 7. Hang up the telephone. Parent topic: Sending Faxes from the Product Control Panel Related references...
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You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
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If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
7. Enter the recipient's name and fax number or select a recipient from the phone book, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
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1. Open the file you want to fax. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. Note: The print window may look different, depending on the Mac OS version and the application you are using.
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You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Sending IP Faxes Using the Control Panel IP fax is a fax feature that sends and receives data over an IP network. You can send and receive between IP fax-compatible devices on an intranet or to and from G3 fax-compatible devices connected to telephone lines using a VoIP gateway.
Note: • You cannot directly enter a destination that contains characters that cannot be entered using the numeric keypad. Register the address to your contacts list in advance, and then specify the destination from the contacts list. • When Security Settings in Direct Dialing Restrictions is enabled, you can only select fax recipients from the contacts list or the sent fax history.
Transmission Method Recipient Format G3 fax device (through a VoIP gateway) Fax number Example: 0312345678 Parent topic: Sending IP Faxes Using the Control Panel Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Viewing a Fax on the LCD Screen (Using the Fax Box)
Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual. This lets you check for a fax tone on the connected telephone before receiving a fax. 1.
You see a screen like this: Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 3. Select Add Entry and select the forwarding destinations from the contacts list. 4. When you are finished selecting your forwarding destinations, select Close. 5.
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1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/Forward. You see a screen like this: 3. Set Save to Inbox to On. 4. Press the home button.
8. Select Menu. 9. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you can only forward or print incoming faxes. Parent topic: Receiving Faxes Receiving a Fax by Polling...
• To check the history of faxes that have been sent, received, or saved, select Log and select the job you want to check. Note: If you see a numbered icon above the icon on your product's LCD screen or the reception light is flashing, received faxes have been temporarily saved to the product's memory.
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Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports...
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.
Caution: If you remove the external USB device while operating the product, the data on the external USB device may be lost. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
6. To adjust the photos (adjustments modify only your printed copies, not the original files), select Advanced and make the necessary adjustments. 7. Select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 9999).
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Print settings Available options Description Finishing Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets. Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups. Fix Photo Various settings Automatically adjusts the brightness, contrast, and saturation of the photo based on the setting that is selected.
Parent topic: Printing JPEG Photos Printing TIFF and PDF Files You can select and print TIFF or PDF files from a USB flash drive. Note: Some paper types and sizes are not supported when printing PDF files. 1. Press the home button, if necessary.
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Basic Settings Print settings Available options Description Recent to old or — Change the order of the photos displayed on the LCD Old to recent screen. Paper Setting Various paper size Select the paper source that you want to use. and type settings Layout 1-up...
Print settings Available options Description Print Order — Select the printing order for multi-page documents. Date Various date formats Prints the date the photo was taken on the photo in the format you select. File Storing Setting Select the file storage settings you want to use. Folder (Required) File Name File Password...
Advanced settings Print settings Available options Description Finishing Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets. Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups. File Storing Setting Select the file storage settings you want to use.
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Caution: Remove the USB device before you change this setting or you may lose data from the device. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary.
Type of folder Description Default folder The default folder is named Shared Folder. You cannot rename, set a password for, or delete this folder. All users can store files in the default folder. Files in the default folder can be password-protected to limit access. User-created shared folders Users can create up to 199 individual folders for storage.
• Automatic File Delete Settings: Enable the setting and select a value for Period Until Deletion. Files will be deleted after the time period expires since the last time the file was accessed. Users can only change this setting if the Automatic Delete Setting Authority setting is set to User. 4.
4. Select the file you want to print. 5. Select Print Settings and select the Advanced tab. 6. Select Print Sets and then select Not Set from the list. 7. Select Register/Overwrite and enter a group name. 8. Set the number of copies and sets on the Copies & Sets tab. 9.
5. Select Send/Save > Storage to Memory Device. 6. Change any save settings as necessary. 7. Select the Save icon. Parent topic: Using Your Product's Internal Storage Emailing Stored Files You can email a file saved in a storage folder. Note: Email server settings must be configured before you can send email.
Creating a Shared Network Folder Saving Stored Files to Cloud Services You can save a file saved in a storage folder to a cloud service. Note: Epson Connect services must already be set up. 1. Press the home button, if necessary.
Storage Menu Options You can select the printing settings you want to use for your stored files. Note: Not all options or settings may be available, depending on other settings. Basic Settings Printing option Available settings Description Auto — Prints the document in the detected color of the original. Color —...
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Printing option Available settings Description Finishing Group (Same Select to print multiple copies of a multi-page document in Pages) unordered groups Collate (Page Select to print multiple copies of a multi-page document in Order) ordered sets Booklet Select On and then adjust settings as necessary when making a booklet from your printouts.
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Printing option Available settings Description Cover & Slip Cover Front Cover: Specifies the settings for the front cover. If you Sheet want a blank cover, select Do Not Print Back Cover: Specifies the settings for the back cover. If you want a blank cover, select Do Not Print Slip Sheet Adjust these settings to insert slip sheets into your printouts.
Printing option Available settings Description Stamp Stamp Select On to include stamps in your printout Type Selects the stamp type Stamp Position Selects the stamp position Print Page Selects the page where the stamp appears Size Controls the size of the stamp Print Color Selects the color for the stamp Transparency...
• To search for a file, select the folder you want to search in and select Open. Select the search field and use the on-screen keyboard to enter keywords, then select OK. Parent topic: Using Your Product's Internal Storage Deleting Folders and Files from Storage You can delete folders and files from your product's hard drive.
1. Press the home button, if necessary. 2. Select Settings > General Settings > Storage Settings > Shared Folder File Management. 3. Do one of the following: • Enable Automatic File Deletion to set a period of time before files are automatically deleted from shared storage folders.
The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
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• Use an ink cartridge before the date printed on its package or within one year of opening the package, whichever is earlier. • After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
Your product and its software will let you know when an ink cartridge is low or expended, or when the maintenance box needs to be replaced. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can check ink cartridge and maintenance box status by using the printer buttons or the utilities included with the standard Epson printer software.
Note: The amount of remaining ink displayed on the control panel is the total amount of remaining ink in both the sub tank (where ink is stored temporarily before supplying it to the printhead in the product) and ink cartridge. If you remove an ink cartridge after it has been installed in the product, and then install it in another product, the amount of remaining ink may not be displayed correctly.
Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic: Check Cartridge and Maintenance Box Status...
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Epson sales office. Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. Parent topic:...
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Maintenance Box If the maintenance box is full, a message appears on your product's LCD screen. Select How To and follow the steps on the LCD screen to replace the maintenance box.
Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Paper Feed Rollers When the paper feed rollers in the paper cassettes need to be replaced, you see a message on the LCD screen.
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Reset the maintenance roller counter for the paper cassette to keep track of roller usage. Parent topic: Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers Related references Optional Accessories and Replacement Parts...
If your print quality declines, you may need to use the product buttons to run a nozzle check and clean the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Head Nozzle Check. 5. Select a paper cassette with Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 ×...
8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Automatically Cleaning the Print Head Using the Product Control Panel You can set the product to automatically check and clean the print head before printing using the control panel on your product. The product will automatically detect clogged nozzles and run the head cleaning procedure until the nozzles are clear.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Moving or Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
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1. Open the document cover. Caution: Be careful not to trap your hands or fingers when opening or closing the document cover or you may be injured. 2. Remove the cleaning cloth from its holder. Note: The cleaning cloth holder may be located in a different location than the one shown.
3. Use the cleaning cloth to wipe the scanner glass. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it. Wipe off all remaining liquid after removing the dirt. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
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1. Open the ADF cover. 2. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth; you may damage the ADF rollers.
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Note: Wait until the rollers are dry before using the ADF. 3. Close the ADF cover. The lever clicks when the cover is fully closed.
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4. Open the document cover. Caution: Be careful not to trap your hands or fingers when opening or closing the document cover or you may be injured. 5. Remove the cleaning cloth from its holder.
Cleaning and Transporting Your Product Moving or Transporting Your Product If you need to move or transport your product, contact Epson support or an authorized Epson service provider or technician. Caution: At least three people are required to move the product.
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Where to Get Help (Latin America) Related topics Replacing Ink Cartridges and Maintenance Boxes...
Solving Problems Check these sections for solutions to problems you may have using your product. Viewing the Help Screen Product Status Messages Job Status Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Network Security Problems Solving Copying Problems Solving Copy Quality Problems...
Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. HDD error. Turn the printer off and The hard disk drive is damaged.
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Set up your product on the network again. your documentation for more details. To use cloud services, update the Access the Web Config utility and update the cloud service root root certificate from the Epson Web certificate. Config utility. Check that the printer driver is Make sure the printer port is correctly configured.
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Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update Firmware Update from the Epson support site. If you need help, contact Epson for support. Parent topic: Solving Problems...
Where to Get Help (U.S. and Canada) Where to Get Help (Latin America) Related tasks Using AirPrint Accessing the Web Config Utility Connecting a Telephone or Answering Machine Selecting the Line Type Removing and Installing Ink Cartridges Checking for Software Updates Related topics Wi-Fi or Wired Networking Loading Paper...
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HDD error. The job is canceled. Contact Epson for support. Cannot print because the user name associated with the confidential job does not match. Page count management is set in Epson Print Admin Serverless. Could not print because the number of remaining pages is insufficient.
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Code Condition/solution The phone cable is not connected (models equipped with optional fax board). Connect the phone cable. The fax could not be sent to some of the specified recipients (models equipped with optional fax board). Print a fax log to check which recipients failed to receive the fax. If the Save Failure Data setting is turned on, you can resend a fax by selecting Job Status in the Job/Status menu.
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Code Condition/solution A communication error has occurred. From the Home screen, select Settings > General Settings > Network Settings > Advanced > Email Server > Server Settings and check the server settings. Print a network connection report to check if the product is connected to the network.
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If some pages are skipped as black, lower the detection level of the Skip Blank Pages > Sensitivity setting. The OCR device is damaged. Contact Epson Support. An FTPS/HTTPS certificate error has occurred. If the error cannot be cleared, disable certificate verification in the destination settings.
The number of files has reached the maximum limit. Delete unnecessary saved jobs from the control panel or Web Config. A read/write error has occurred in the product's storage. Contact Epson for support. When outputting files from the storage, the maximum number of pages for a job has been reached.
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
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1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration > Reset. Note: You may need to enter the administrator password. You see a screen like this: 3. Select one of these options: • Network Settings: Resets all network settings •...
• If the overcurrent protection function was activated during use, unplug the power cord, plug the power cord back in, and then the product back on. If the product does not turn on, contact your administrator or Epson for support. Parent topic:...
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.
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4. Download your product software from the Epson website, or contact your system administrator. • If you have replaced your router, reinstall your product software to connect to the new router.
Related references Status Icon Information Related tasks Printing a Network Connection Report Uninstalling Product Software - Windows Related topics Wi-Fi or Wired Networking Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac.
• Connect to a Hi-Speed USB port on your computer, if available. • Connect to another SuperSpeed USB port on your computer, if available. Parent topic: USB Connection Problems Wired Network Connection Becomes Unstable When you connect the product to a wired network using a router or access point that supports IEEE 802.3az (Energy Efficient Ethernet), the connection may become unstable, you may be unable to connect to the product, and the communication speed may become slow.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. •...
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Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Solving Network Problems Related tasks Entering a User ID and Password for Scanning Starting a Scan Using the Epson Scan 2 Icon Starting a Scan Using the Product Control Panel Solving Network Security Problems Check these sections if you have problems using the network security features.
• Make sure the Common Name setting does not contain unsupported characters or is divided by a comma. Correct the setting and update the certificate again. Parent topic: Solving Network Security Problems Related references CSR Setup Settings CSR Import Settings Related tasks Obtaining and Importing a CA-signed Certificate Cannot Import a Digital Certificate...
Related tasks Obtaining and Importing a CA-signed Certificate Digital Certificate Warning Messages If you see a warning message when using a digital certificate, check for solutions in this table. Message Solution Enter a Server Certificate. Select a certificate file and click Import. CA Certificate 1 is not entered.
Message Solution Private key is required. Do one of the following to pair a private key with the certificate: • For PEM/DER format certificates obtained from a CSR using a computer, specify the private key file. • For PKCS#12 format certificates obtained from a CSR using a computer, create a file containing the private key.
• If the product has an error, such as a paper jam, you cannot make copies. Check the LCD screen for any errors, and follow the onscreen instructions to clear the error. Parent topic: Solving Copying Problems Related references Paper Jam Problems Related topics Restricting Features Available for Users Product Makes Noise, But Nothing Copies...
Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint colors, try these solutions: • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Position, Size, or Margins of Copies are Incorrect If the position, size, or margins of your copies are incorrect, try these solutions: •...
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• If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. •...
Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: • Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals.
Related tasks Cleaning the Automatic Document Feeder Placing Originals in the Automatic Document Feeder Paper Jam Problems If a paper jam occurs in the product, a message appears on the LCD screen. Follow the on-screen instructions to locate the paper jam and remove the paper. Caution: Never touch the buttons on the control panel while your hand is inside the product.
• Make sure there are no errors or paper jams in the product and the covers on the product are closed. • There may a problem with the printer's status. Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
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• Make sure the printer status is not offline or pending. • Make sure you are using the Epson printer driver for your product or the available functions are limited. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly.
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
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Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Printing with the Epson Universal Print Driver - Windows Printing with the PostScript (PS3) Printer Software - Windows Printing with the PostScript (PS3) Printer Software - Mac...
Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print...
Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting:...
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...
• Turn off any high speed settings in your product software. • Disable the Bidirectional Printing setting. • Enable the Paper Feeding Assist setting on the product control panel (Settings > General Settings > Printer Settings > Paper Feeding Assist). •...
• Place a piece of black paper on the back of the original and copy it again. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • If printouts are frequently smeared or scuffed, try using new paper.
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• Do not load more than the recommended number of sheets. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. • Make sure the paper type setting in your product software matches the type of paper you loaded. •...
Related references Paper Specifications Paper Loading Capacity Paper Loading Orientation Compatible Epson Papers (U.S. and Canada) Compatible Epson Papers (Latin America) Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel...
Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Removing and Installing Ink Cartridges Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. •...
• Make sure the Grayscale setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Related concepts Print Head Maintenance Related references Paper Loading Orientation Windows System Requirements Mac System Requirements Compatible Epson Papers (U.S. and Canada) Compatible Epson Papers (Latin America) Related tasks Managing Color - Mac Cleaning the Scanner Glass Solving Scanning Problems Check these solutions if you have problems scanning with your product.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
If you do not know the user ID or password, contact your administrator for assistance. Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Related topics Restricting Features Available for Users Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem.
Related tasks Cleaning the Scanner Glass Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original.
Depending on the original, red color may not be completely erased when using the Erase Red Color feature. Try setting Remove Background to +3 or +4 on the control panel. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting on the Advanced Settings tab.
Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
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• If an external phone is connected to the product and is sharing a phone line with the product, set the Receive Mode setting to Auto on the control panel. • If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax product in your operating system: Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware.
Parent topic: Solving Faxing Problems Related references Job Status Error Codes Related tasks Loading Paper in the Cassettes and Paper Tray Connecting a Telephone or Answering Machine Selecting the Line Type Selecting Advanced Fax Settings Viewing a Fax on the LCD Screen (Using the Fax Box) Using the Fax Setup Wizard Receiving Faxes Automatically Printing Fax Reports...
• If you set the product to save received faxes on a memory device, connect the selected memory device containing the save fax folder to the product. Once the faxes are saved on the memory device, they are deleted from the product's memory. Note: Make sure the memory device has enough available memory and is not write protected.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting. • If the original you are faxing contains text and images, set the Original Type (Fax > Fax Settings > Scan Settings >...
• If the product has been set to save received faxes in the product's memory or inbox, received faxes are not automatically printed. Check the Receive Settings options on the product control panel and change them, if necessary. Parent topic: Solving Faxing Problems Related references Receive Settings - Fax...
Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your product, try these solutions: • Select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings and then select the item you want to change. Select Save to Memory Device from Create a folder to save fax data.
In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 11/Windows 10: Select Epson Scan 2 and click Uninstall.
Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
(Canadian sales), latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems Where to Get Help (Latin America) If you need additional help with your Epson product, contact Epson.
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• Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116...
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If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Configuring Security Settings Using Your Product on a Secure Network Setting Up Universal Print (Microsoft) Using Epson Device Admin Configuration Software Locking the Front Cover Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser.
Administering Your Product Changing the Administrator Password in Web Config You can change the administrator password using your product's control panel, Web Config, or Epson Device Admin. You use the same administrator password in all cases. Note: If you forget your administrator password, contact Epson for support.
Adjusting Control Panel Sounds Erasing Hard Drive Data Importing and Exporting Product Settings Updating Firmware Using Web Config Synchronizing the Date and Time with a Time Server Clearing the Internal Memory Adjusting the Contact List View Options Powering Off or Rebooting the Product Remotely Restoring Default Product Settings Adjusting the Control Panel Layout Parent topic:...
1. Enter the IP address of the product in a web browser and log in as an administrator. 2. Select the Network tab, then select Basic. 3. Check or update the settings as necessary. 4. Select Next to see a summary of the network settings. 5.
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Setting Description IP Address Displays the IP address. If you are manually entering the IP address, enter it in the format xxx.xxx.xxx.xxx (where xxx is a number between 0 and 255). Make sure the address is unique and does not conflict with any other device on your network.
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Setting Description Register the network interface Allows you to register the host and domain names through a address to DNS DHCP server that supports Dynamic DNS Proxy Server Setting Enables the use of a proxy server Proxy Server Specifies the name of the proxy server in either IPv4 or FQDN format Proxy Server Port Number Specifies the port number for the proxy server (between 1...
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Setting Description IPv6 Stateless Address 2 Displays the valid IPv6 Stateless Address 2 IPv6 Stateless Address 3 Displays the valid IPv6 Stateless Address 3 IPv6 Primary DNS Server Specifies the address for the IPv6 primary DNS server. The address must conform to the following format: •...
Setting Description Password Specifies the password for the Wi-Fi Direct network. Note: Changing the password will disconnect any devices currently connected to the network. Frequency Range Selects the frequency range used by the Wi-Fi Direct network. IP Address Specifies the IP address for the Wi-Fi Direct network. If set to Manual, enter the IP address in the provided fields.
2. For each setting, allow access without logging in as an administrator by selecting On. • Job Log Access: Allows users to view the status monitor's job history. • Access to Register/Delete Contacts: Allows users to register, edit, or delete contacts. •...
Configuring an Email Server You can configure an email server using Web Config. Note: Make sure the product is connected to the same network as the mail server and that you have the email settings of the computer that uses the same mail server as the product. If you are using a mail server on the Internet, confirm the settings from the website or provider.
Setting Options/Description Certificate Validation Enable checking for a valid certificate; recommended value is Enable POP3 Server Address Enter the POP server address from 0 to 255 characters long using A-Z, a-z, 0-9, and "-" in IPv4 or FQDN format POP3 Server Port Number Enter the POP server port number between 1 and 65535 Parent topic: Using an Email Server...
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Message Description POP3 server communication error. One of the following occurred: Check the following. - Network • The printer is not connected to a network Settings • POP3 server is down • Network connection is disconnected while communicating • Received incomplete data An error occurred while connecting One of the following occurred: to SMTP server.
Message Description Connection to SMTP server failed. There is an SMTP mismatch between a server and a client, or Change Secure Connection to the server requests to use a STARTTLS connection for an STARTTLS. SMTP secure connection The connection is untrusted. Check The printer’s date and time setting is incorrect or the certificate the following.
4. Enter up to five email addresses to receive the notification emails, and select the language of the notification email. 5. In the Notification Settings area, select one or more email addresses to receive a notification for each event. 6. Click OK to apply the settings. Note: To clear the email notification settings, select Restore Default Settings.
LDAP Server Settings You can configure these LDAP server settings in Web Config. Setting Options/Description LDAP Server Address Enter the address of the LDAP server as necessary, depending on the format of the server: • IPv4 or IPv6 format: Enter from 1 to 255 characters •...
Setting Options/Description Realm (Domain) If you selected Kerberos Authentication as the Authentication Method option, enter the realm of Kerberos authentication from 0 to 255 characters long in ASCII; you can define up to 10 realms with associated addresses and port numbers KDC Address Leave this blank or, if you selected Kerberos Authentication...
Setting Options/Description Email Address Attribute Leave blank or enter the attribute name to display when searching for email addresses from 1 to 255 characters long in Unicode (UTF-8); the first character must be a-z, or A-Z Arbitrary Attribute 1 through Leave blank or specify other arbitrary attributes to search for Arbitrary Attribute 4 from 0 to 255 characters long in Unicode (UTF-8);...
Adjusting Power Saving Settings The product can automatically enter sleep mode or turn off after it has not been used for a while. You can set the delay before the product enters sleep mode or turns off. 1. Log in to the Web Config interface as an administrator. 2.
enable sequential deletion, which erases data when it is no longer needed after scanning or printing is completed; or you can format the hard drive to erase all data. Note: When formatting the hard drive, you can choose from the following options: •...
4. Enter an encryption password, if desired. 5. Click Export and save the file. Parent topic: Importing and Exporting Product Settings Importing Settings Using Web Config You can import settings to your product that you have exported previously. If encryption was used when the settings were exported, obtain the necessary password before you import.
Synchronizing the Date and Time with a Time Server You can synchronize the product with an NTP time server to set the date and time on the product. Note: If you are using a CA certificate or Kerberos authentication, it is recommended to use a time server to set the date and time.
2. Select the Device Management tab, then select the Contacts Manager setting. 3. Select either Tile View or List View to control how the contacts are displayed on the product's LCD screen. 4. Select a search option from the Search Options drop-down list. 5.
3. Select Layout and then select the icons and their position. The pagination of the home screen varies depending on the selections. Note: If you have registered any presets, you can select them to be displayed on the home screen. 4.
5. Select Check to verify the connection status of the authentication device. Note: To confirm that the authentication device can recognize an authentication card, hold the card over the reader while you select Check. 6. Click Next. 7. Click OK to confirm the settings. Parent topic: Configuring Security Settings Restricting Features Available for Users...
• A PCL or PostScript printer driver • Web services such as Epson Connect • Smartphones and other mobile devices 4. Click OK. 5. Select User Settings. 6. Click Add. 7. Enter a name for a user in the User Name field following the guidelines on the screen. Use ASCII (0x20-0x7E) characters.
Caution: If the TPM chip fails, you cannot replace it or access any confidential information stored on your product. Printer functions are still available, but the password encryption feature cannot be used. Contact Epson for support. 1. Press the home button, if necessary.
10. Turn the product off and then on again to apply the password encryption setting. Note: The product may take longer than usual to turn on. This is normal. Restoring the Password Encryption Key Parent topic: Configuring Security Settings Restoring the Password Encryption Key If the TPM chip fails, you can restore the encryption key from its backup stored on your USB flash drive.
2. Select the Product Security tab, then select the Password Policy setting. 3. Set the Password Policy setting to Enable, then set the following settings: • Minimum Password Length: Sets the minimum number of characters for the password. • Include Uppercase Alphabet: When enabled, the password must include one or more uppercase characters.
Enabling Program Verification on Start Up Your product automatically checks whether unauthorized third parties have tampered with the program when the product starts up. If it detects that the product has been rewritten with invalid firmware, it will stop and update the firmware. If you enable Do not start if tampering is detected, the printer will display an error and stop booting.
Connecting the Product to an IEEE 802.1X Network Configuring S/MIME Settings Using a Digital Certificate Parent topic: Administering Your Product Configuring Protocols and Services in Web Config You can enable or disable protocols using Web Config. 1. Access Web Config as an administrator, select Network Security, and select Protocol. 2.
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Name Description Print over the Internet, including AirPrint Print over FTP SNMPv1/v2c Remotely set up and monitor your product SNMPv3 Remotely set up and monitor your product with the SNMPv3 protocol Bonjour Settings Setting Options/Description Use Bonjour Search for or use devices through Bonjour (you cannot use AirPrint if disabled) Bonjour Name Displays the Bonjour name...
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Setting Options/Description Printing Timeout (sec) Enter the communication timeout value for WSD printing between 3 and 3,600 seconds Scanning Timeout (sec) Enter the communication timeout value for WSD scanning between 3 and 3,600 seconds Device Name Displays the WSD device name Location Displays the WSD location name LLTD Settings...
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Setting Options/Description Printing Timeout (sec) Enter the timeout value for RAW port (Port 9100) printing between 0 and 3,600 seconds RAW (Custom Port) Settings Setting Options/Description Allow RAW (Custom Port) Printing Allow printing from the RAW port (custom port) Port Number Enter the port number for RAW printing between 1024 and 65535 (except 9100, 1865, and 2968) Printing Timeout (sec)
Community Name (Read Only) Enter 0 to 32 ASCII characters Community Name (Read/Write) Enter 0 to 32 ASCII characters Allow access from Epson tools Allow information to be written from Epson tools such as Epson Device Admin SNMPv3 Settings Setting Options/Description...
Configuring a Server Certificate for the Product Parent topic: Using Your Product on a Secure Network Configuring SSL/TLS Settings If your product supports HTTPS, you can configure SSL/TLS to encrypt communications with your product. 1. Log in to the Web Config interface as an administrator. 2.
Configuring IPsec/IP Filtering Follow the instructions in these sections to configure IPsec/IP traffic filtering using Web Config. About IPsec/IP Filtering Configuring the Default IPsec/IP Filtering Policy Configuring the Group IPsec/IP Filtering Policies IPsec/IP Filtering Policy Settings IPsec/IP Filtering Configuration Examples Configuring an IPsec/IP Filtering Certificate Parent topic: Using Your Product on a Secure Network...
2. Under IPsec/IP Filtering, select Basic. 3. Click a tab number for the policy number you want to configure. 4. Select the Enable this Group Policy checkbox. 5. Select the filtering options you want to use for this group policy. 6.
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Setting Options/Description Encapsulation If you selected IPsec as the Access Control option, select one of these encapsulation modes: Transport Mode: if you are using the product on the same LAN; IP packets of layer 4 or later are encrypted Tunnel Mode: if you are using the product on an Internet- capable network, such as IPsec-VPN;...
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Setting Options/Description Remote Address(Host) Enter the device's IP address (between 0 and 43 characters long) to control access, or leave blank to control all addresses; if the IP address is assigned automatically, such as by DHCP, the connection may be unavailable, so configure a static address instead Method of Choosing Port Select the method you want to used for specifying ports...
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Setting Options/Description Pre-Shared Key If you selected Pre-Shared Key as the Authentication Method option, enter a pre-shared key between 1 and 127 characters long here and in the Confirm Pre-Shared Key field ID Type If you selected IKEv2 as the IKE Version setting, select the ID type from the list If you selected IKEv2 as the IKE Version setting, enter the necessary ID information...
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Setting of Remote Settng of Local Address (Printer) Address (Host) IPv4 IPv6 Any addresses *1 *2 IPv6 — Blank : If you selected IPsec as the Access Control option, you cannot specify a prefix length : If you selected IPsec as the Access Control option, you can select a link-local address (fe80::), but the group policy will be disabled.
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Service name Protocol type Local/Remote port Controls these operations number Network Push Scan 2968/Any port Searching for a computer during Discovery push scanning from Document Capture Pro FTP Data (Local) 20/Any port Forwarding FTP printing data to FTP server FTP Control (Local) TCP 21/Any port Controlling FTP printing to FTP server...
Protocol type Local/Remote port Controls these operations number HTTP (Remote) Any port/80 Communicating with Epson Connect, firmware update, and root certificate HTTPS (Remote) Any port/443 update on a HTTP or HTTPS client * To control forwarding of scan and received fax data, share a network folder, or receive fax data from PC-Fax, select Port Number as the Method of Choosing Port option and specify the port numbers for CIFS and NetBIOS.
Note: To avoid receiving HTTP (Local) and HTTPS (Local), clear their checkboxes in Group Policy. When doing so, temporarily disable IPsec/IP filtering from the product's control panel to change the printer settings. Receiving Access from Only a Specified Address for Product Access In these examples, the client will be able to access and configure the product in any policy configuration.
Configuring an IEEE 802.1X Network If your product supports IEEE 802.1X, you can use it on a network with authentication provided by a RADIUS server with a hub as an authenticator using Web Config. Note: TLS version 1.3 does not support this function. 1.
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Setting Options/Description EAP Type Select one of these authentication methods for connections between the product and a RADIUS server: EAP-TLS or PEAP-TLS: You must obtain and import a CA- signed certificate PEAP/MSCHAPv2 or EAP-TTLS: You must configure a password User ID Enter an ID between 1 and 128 ASCII characters for authentication on a RADIUS server Password...
Configuring a Certificate for an IEEE 802.1X Network If your product supports IEEE 802.1X, you can configure a certificate for the network using Web Config. 1. Access Web Config as an administrator and select the Network Security tab. 2. Under IEEE802.1X, select Client Certificate. 3.
Status ID Status description CA Certificate Error Authentication failed because the CA certificate is incorrect, not imported, or out of date EAP Failure Authentication failed because the client certificate is incorrect (EAP-TLS or PEAP-TLS), or the user ID or password is incorrect (PEAP/MSCHAPv2 or EAP-TTLS) Parent topic: Connecting the Product to an IEEE 802.1X Network...
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Setting Options/Description Scan to Email Select settings for scanning to email Encrypt: to configure email encryption Do not encrypt: scan to an email destination without encryption Select at runtime: decide whether or not to encrypt the email before you send it Default at runtime: select the default action when Select at runtime is selected Box to Email...
Setting Options/Description Scan to Email Select settings for scanning to email Add signature: add a digital signature to emails Do not add signature: scan to an email destination without a digital signature Select at runtime: decide whether or not to add a digital signature to the email before you send it Default at runtime: select the default action when Select at runtime is selected...
You can use the self-signed certificate instead of a CA-signed certificate. You can use S/MIME functions without the cost of obtaining a CA-signed certificate, for example in a network environment that does not have an external connection (Internet connection), such as an enterprise network.
Self-signed Certificate A self-signed certificate is issued and signed by the product itself. You can use the certificate for only SSL/TLS communication, however security is unreliable and you may see a security alert in the browser during use. Parent topic: Using a Digital Certificate Obtaining and Importing a CA-signed Certificate You can obtain a CA-signed certificate by creating a CSR (Certificate Signing Request) using Web...
12. Select the format of the certificate as the Server Certificate setting. 13. Select the certificate import settings as necessary for the format and the source from which you obtained it. 14. Click OK. You see a confirmation message. 15. Click Confirm to verify the certificate information. Parent topic: Using a Digital Certificate Related references...
Setting Options/Description Sender's Email Address Enter the sender's email address for the mail server setting(enter the same email address as the Sender's Email Address in Network > Email Server > Basic) Note: When creating a CSR by selecting Network Security > S/MIME > Client Certificate, this setting is not required because the sender's email address for the mail server setting is set automatically.
Setting Description Server Certificate or Client Certificate Select the certificate format. For an SSL/TLS connection, the Server Certificate is displayed. For an IPsec/IP Filtering, IEEE802.1x, or S/MIME connection, the Client Certificate is displayed. Note: Depending on your product, not all connection types may be available.
2. Select one of the following network security options and corresponding certificate: • SSL/TLS and select Certificate • IPsec/IP Filtering and select Client Certificate • IEEE802.1X and select Client Certificate • S/MIME and select Client Certificate 3. Click Delete. You see a completion message. 4.
Parent topic: Using a Digital Certificate Deleting a Self-signed Certificate for S/MIME You can delete a self-signed CA certificate for S/MIME with Web Config when you have no more need for an encrypted connection. Note: If you delete this certificate, the self-signed certificate for SSL/TLS is not deleted. 1.
With Windows, you can discover and monitor remote devices, and configure network settings in a batch operation. See the Epson Device Admin help for instructions. To install Epson Device Admin, download the software from the support page at and follow the on- screen instructions.
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1. Insert the padlock through the hole on the front cover and lock it. Parent topic: Administering Your Product...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2012 R2 • Windows Server 2012 • Windows Server 2008 R2 • Windows Server 2008 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
20 lb (75 g/m ) to 27 lb (100 g/m Parent topic: Technical Specifications Related references Compatible Epson Papers (U.S. and Canada) Compatible Epson Papers (Latin America) Printable Area Specifications Single sheets Margin: 0.12 inch (3 mm) * Direction paper is fed...
Image data Color: 30 bits per pixel internal (10 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 10 bits per pixel internal 8 bits per pixel external Light source Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications...
• Originals that are ripped, curled, folded, deteriorated, or wrinkled • Originals with holes • Originals that are irregularly cut or shaped • Originals that have not dried or cooled from printing Parent topic: Technical Specifications Fax Specifications Specifications only applicable to models with optional fax board installed. Fax type Walk-up black-and-white and color fax capability (ITU-T Super Group 3)
Optional Accessories and Replacement Parts Ink Cartridge Specifications Note: We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Interface Specifications Interface type SuperSpeed USB (Device Class for computers) Hi-Speed USB (for external USB devices) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications External USB Device Specifications Do not use devices with the following requirements: •...
Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. USB flash drive 2TB (formatted in FAT, FAT32, or exFAT) You can use USB devices with your product containing files that meet these specifications.
Maximum pages of files saved 9,000 pages in a folder Maximum number of saved Printing: 100 jobs* Sending by email, saving in the folder, or cloud service: 10 *: The number of jobs that can be executed before the first job finishes. Note: You may not be able to save new files after the memory usage rate reaches 100%.
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Wi-Fi Direct channels 5 GHz*: W52 (36/40/44/48) W58 (149/153/157/161/165) 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11 Connection modes Infrastructure mode Wi-Fi Direct (Simple AP) Note: Wi-Fi Direct (Simple AP) mode not available for IEEE 802.11b. Infrastructure mode can be used simultaneously with Wi-Fi Direct Simple AP mode or an Ethernet connection. Wireless security protocols WEP (64/128 bit) WPA2-PSK (AES);...
* Channels 120, 124, and 128 are not available. Ethernet Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T) Note: To prevent risk of radio interference, use a Category-5e or higher shielded twisted pair cable. IEEE802.3az (Energy Efficient Ethernet); connected device should be IEEE802.3az compliant Communication mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full...
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Standard IEEE802.11b/g/n; complies with either IEEE802.11b/g or IEEE802.11b/g/n, depending on purchase location Frequency range 2.4 GHz Channels 1/2/3/4/5/6/7/8/9/10/11/12/13 Maximum radio-frequency 20 dBm (EIRP) power transmitted Connection modes Infrastructure mode Wi-Fi Direct (Simple AP) Note: Wi-Fi Direct (Simple AP) mode not available for IEEE 802.11b.
Safety: CAN/CSA-C22 No. 62368-1-14 EMC: CAN ICES-3 (B)/NMB-3 (B) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Fax Board Specifications Possible number of expansions Note: Other specifications are the same as standard faxing. Follow the link below for more information. Parent topic: Technical Specifications Related references Fax Specifications Optional Single Cassette Specifications Available paper sizes Follow the link below for available paper sizes. Capacity Maximum 500 sheets Power supply rating...
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Dimensions Width: 18.3 inches (465 mm) Depth: 19.3 inches (490 mm) Height: 11.7 inches (297 mm) Weight Approximately 45.0 lb (20.4 kg) Parent topic: Technical Specifications Related references Paper Specifications...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
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• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
• Do not move the print head by hand; this may damage the product. • Do not put your hands inside the product while it is printing. • Do not spill liquid on the product or use the product with wet hands. •...
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• Do not turn off the product during ink charging. If ink charging is incomplete, you may not be able to print. • Install a new ink cartridge immediately after removing an expended one. Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing. •...
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
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Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and...
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.