Symptom
Call Center:
Suggestions
Printing
Serial or parallel
Make sure printer is on.
printer doesn't print
Make sure printer cable is
securely attached at both
ends.
Make sure cable or cable
adapter is appropriate for
printer type.
Use Print Troubleshooter in
Windows Help.
Left edge of printed
Try using 300-dpi print driver.
output is missing.
LAN/Network
General problems.
Check connections.
Try connecting cable to a
different computer.
Check settings in BIOS
Setup.
Check settings in Control
Panel.
Make sure LAN cable is
Category 3, 4, or 5 for
10Base-T operation, or
Category 5 for 100Base-TX
operation. Maximum cable
length is 100 m (330 ft).
Run DiagTools LAN test.
Infrared
General problems.
Infrared is disabled and no
drivers installed as shipped.
(Drivers are included.)
Check settings in BIOS
Setup.
Remove any PC Cards from
notebook (possible IRQ
conflict).
For fast-IrDA, check for DMA
conflict with ECP parallel
port.
HP OmniBook XE3
Repair Center:
Repair Center:
Likely Causes
Comments
Cable.
Motherboard.
Mini-PCI card.
Motherboard.
Motherboard.
Troubleshooting and Diagnostics
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