Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
Page 4 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.
Page 7: Table Of Contents
Contents Contents Chapter 1 PRODUCT DESCRIPTION 1.1 Product Overview ............................1- 1 1.1.1 Product Overview ..............................1- 1 1.2 Features ..............................1- 3 1.2.1 Features .................................. 1- 3 1.2.2 Printhead ................................. 1- 3 1.2.3 Ink Tank................................... 1- 3 1.2.4 Cutter Unit ................................1- 4 1.2.5 Roll holder ................................
Page 8 Contents 2.1.3 Print Driving ................................2- 3 2.2 Firmware ..............................2- 5 2.2.1 Operation Sequence at Power-on..........................2- 5 2.2.2 Operation Sequence at Power-off..........................2- 6 2.2.3 Print Control ................................2- 7 2.2.4 Print Position Adjustment Function ........................2- 16 2.2.5 Head Management ..............................2- 16 2.2.6 Printhead Overheating Protection Control ......................2- 16 2.2.7 Pause between Pages ............................2- 16 2.2.8 White Raster Skip ..............................2- 16...
Page 9 Contents 3.1.2.3 Installing the Printer ................................. 3- 8 3.1.2.4 Installing the Media Take-up Unit ............................3- 10 3.1.2.5 Installing the Basket................................3- 16 3.1.2.6 Removing Protection Materials .............................. 3- 20 3.1.3 Checking the Images/Operations .......................... 3- 22 3.1.3.1 Checking the Image and Operation ............................3- 22 3.2 Transporting the Printer ..........................3- 23 3.2.1 Transporting the Printer............................
Page 10 Contents 6.2 Location of Connectors and Pin Arrangement ................... 6- 2 6.2.1 Main controller PCB ..............................6- 2 6.2.2 Carriage relay PCB ..............................6- 12 6.2.3 Head relay PCB ..............................6- 21 6.3 Version Up..............................6- 29 6.3.1 Firmware Update Tool ............................6- 29 6.4 Service Tools............................
Page 11: Chapter 1 Product Description
Chapter 1 PRODUCT DESCRIPTION...
Page 13 Contents Contents 1.1 Product Overview ............................1-1 1.1.1 Product Overview ..............................1-1 1.2 Features ..............................1-3 1.2.1 Features .................................. 1-3 1.2.2 Printhead ................................. 1-3 1.2.3 Ink Tank................................... 1-3 1.2.4 Cutter Unit ................................1-4 1.2.5 Roll holder ................................1-4 1.2.6 Stand ..................................1-4 1.2.7 Media Take-up Unit ..............................
Page 15: Product Overview
Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0014-8814 This printer is a large-format printer that prints in a maximum width of 44 inches with high-speed photographic picture quality. This printer is a stand-mounted type printer and is capable of output to either roll media or cut sheet. [15] [14] [10]...
Page 16 Chapter 1 [18] [17] [16] [19] [20] [22] [21] F-1-2 T-1-1 Upper Cover [12] Stand Ink Tank Cover [13] Maintenance Cartridge Cover Ejection Slot [14] Maintenance Cartridge Ejection Guide [15] Operation Panel Output Stacker [16] Expansion Board Slot Roll Holder Slot [17] Ethernet Port Holder Stopper...
Page 17: Features
Chapter 1 1.2 Features 1.2.1 Features 0017-8111 - Media pass in widths up to 44 inches (1117.6 mm). - Large ink tanks reduce the need for frequent ink replacement. - Uninterrupted printing from subtanks. - BK and MBK inks are loaded concurrently to eliminate the need for their replacement. - Media take-up unit (option) is supported.
Page 18: Cutter Unit
Chapter 1 1.2.4 Cutter Unit 0013-6369 The cutter unit that mounts on the carriage unit is disposable. Replace the cutter unit when it gets dull. F-1-5 1.2.5 Roll holder 0013-6371 The printer comes with a roll holder for paper tubes having an inside diameter of 2 inches as standard. It supports an optional roller holder for paper tubes having an inside diameter of 3 inches.
Page 19: Media Take-Up Unit
Chapter 1 1.2.7 Media Take-up Unit 0014-8824 Media take-up unit The Media Take-up unit spools the 2 or 3 inch core, the roll media (17" to 44"), after it is printed by the host computer. Take-up begins once the falling paper is detected by the Media take-up paper detection sensor, attached to the weight roller. The roll media may also be manually spooled, using the button on the media take up unit.
Page 20: Hard Disk Drive
Chapter 1 1.2.8 Hard Disk Drive 0017-8472 Each print job received from the host computer is saved to the hard disk drive(serial ATA connection) attached to the printer, so the printer can print the job repeat- edly as needed, without having to wait for its retransmission from the host computer. Saving print jobs will offer the following benefits: - Eased computer workload A print job may be automatically preserved to the hard disk when printing or may be preserved to the hard disk without printing.
Page 21: Consumables
Chapter 1 1.2.10 Consumables 0017-8858 Printhead The consumable printhead is the same as the one that comes with the printer. F-1-11 Ink tanks The consumable ink tanks contain 8 colors: mat black, black, photo cyan, cyan, photo magenta, magenta, yellow and gray. Each tank is available in two capacities: 330 ml and 700 ml.
Page 22: Product Specifications
Chapter 1 1.3 Product Specifications 1.3.1 Product Specifications 0017-8316 Type Bubble jet large-sized paper printer (stand model) Feeding system Roll media: Manual (front loading) Cut sheet: Paper tray (front loading) Feeding capacity - Roll media One roll Outer diameter of roll: 150 mm or less/Inner diameter of paper tube: 3 inches(standard roll holder ) - Cut sheet 1 sheet...
Page 23 Chapter 1 Detection functions (Carriage Printhead presence/absence detection: Yes system) Carriage position detection: Yes Carriage home position detection: Yes Carriage cover open/closed detection: Yes Carriage temperature detection: Yes Printhead height detection: Yes Non-discharging nozzle detection: Yes Non-discharging nozzle backup feature: Yes Detection functions (Paper path Paper presence/absence detection: Yes system)
Page 24: Detailed Specifications
Chapter 1 1.4 Detailed Specifications 1.4.1 Print Speed and Direction 0017-8123 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Plain Paper/ Plain Paper/Recycled Paper Office Document Standard Bi-directional 1200x1200 Recycled Paper Line Document/ Draft Bi-directional 1200x1200...
Page 25 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Coated Paper Coated Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Heavyweight Coated Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional...
Page 26 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Photo Paper Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Semi-Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest...
Page 27 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Art Paper Fine Art Photo Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Fine Art Heavyweight Photo Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200...
Page 28 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Matt Film Scrim Banner 370g Image Standard Bi-directional 1200x1200 Paper High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Adhesive Matt Stretch Vinyl Image Standard Bi-directional 1200x1200 High Bi-directional...
Page 29 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) SPECIAL SPECIAL 1 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 SPECIAL 2 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 SPECIAL 3...
Page 30: Interface Specifications
Chapter 1 1.4.2 Interface Specifications 0013-8837 a. USB (standard) (1) Interface type USB 2.0, Full speed (12 Mbits/sec), Hi-speed (480 Mbits/sec) (2) Data transfer system Control transfer Bulk transfer (3) Signal level Compliant with the USB standard. (4) Interface cable Twisted-pair shielded cable, 5.0 m max.
Page 31: Names And Functions Of Components
Chapter 1 1.5 Names and Functions of Components 1.5.1 Front 0014-8828 [15] [14] [10] [13] [11] [12] F-1-14 [1] Top Cover Open this cover to install the Printhead, load paper, and remove any jammed paper from inside the printer as needed. [2] Ink Tank Cover Open this cover to replace an Ink Tank.
Page 32: Rear
Chapter 1 1.5.2 Rear 0014-8838 [2] [1] F-1-15 [1] Expansion Board Slot Install an IEEE 1394 (FireWire) expansion board, as desired. [2] Ethernet Port Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer.
Page 33: Top Cover (Inside)
Chapter 1 1.5.3 Top Cover (Inside) 0017-8292 F-1-16 [1] Top Cover Roller Prevents paper from rising when ejected. [2] Carriage Moves the Printhead. The carriage serves a key role in printing. [3] Borderless Printing Ink Grooves These grooves catch ink outside the edges of paper during borderless printing. [4] Fixed Blade The Cutter Unit passes through this blade to cut paper.
Page 34: Carriage
Chapter 1 1.5.4 Carriage 0012-6263 F-1-17 [1] Printhead Fixer Cover Holds the Printhead in place. [2] Printhead Equipped with ink nozzles. Printheads serve a key role in printing. [3] Carriage Cover Protects the Carriage. [4] Cutter Unit A round-bladed cutter for automatic paper cutting. The cutter blade is retracted inside when not cutting. [5] Printhead Fixer Lever Locks the Printhead Fixer Cover.
Page 35: Ink Tank Cover (Inside)
Chapter 1 1.5.5 Ink Tank Cover (Inside) 0012-6273 <Left> <Right> F-1-18 [1] Ink Tank Cartridges of ink in each color. [2] Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it. Lift and press down the lever when replacing an Ink Tank. To open it, lift the stopper of the lever until it stops, and then push it down toward the front.
Page 36: Basic Operation
Chapter 1 1.6 Basic Operation 1.6.1 Operation Panel 0012-6277 This section explains the functions of the buttons and the meanings of the LEDs on the operation panel. [19] [18] [17] [16] [15] [14] [10] [11] [12] [13] F-1-19 [1] Message lamp On: Indicates that a warning message is on display.
Page 37: Main Menu
Chapter 1 1.6.2 Main Menu 0017-8306 The printer has a Main menu which includes a menu related to maintenance such as adjustment of ink ejection position of each nozzle and head cleaning, a menu related to printing settings such as auto cutting and ink drying time, and a menu related to parameters such as a message language. 1.
Page 38 Chapter 1 2. Main Menu The structure of the main menu is as follows. T-1-2 First Level Second Level Third Level Fourth Level Fifth Level [Paper Cut](*1) [No]* [Yes] [Rep. Ink Tank] [No]* [Yes] [Head Cleaning] [Head Cleaning A]* [Head Cleaning B] [Auto Feed](*13) [No]* [Yes]...
Page 39 Chapter 1 T-1-3 First Level Second Level Third Level Fourth Level Fifth Level [Media Menu] [Cas Paper Type] [FineArt Txtr](*5) [FineArt Wtrclr](*5) [FineArtBlockP](*5) [Canvas Matte2](*5) [JPN Paper Washi](*5) [Colored Coated](*5) [CAD Trace Paper](*5) [CAD Matte Film](*5) [CAD Clear Film](*5) [Special #] # Here, the number is 1 to 10 (*5) [Roll Media Type] [Plain Paper](*5)
Page 40 Chapter 1 T-1-4 First Level Second Level Third Level Fourth Level Fifth Level [Media Menu] [Roll Media Type] [Proofing Paper](*5) [News Proof 1](*5) [News Proof 2](*5) [FineArt Photo](*5) [FneArt HW Photo](*5) [FineArt Txtr](*5) [FineArt Wtrclr](*5) [FineArtBlockP](*5) [Canvas Matte2](*5) [JPN Paper Washi](*5) [Colored Coated](*5) [CAD Trace Paper](*5) [CAD Matte Film](*5)
Page 41 Chapter 1 T-1-5 First Level Second Level Third Level Fourth Level Fifth Level [Paper Details] (The paper type is displayed [Skew Check Lv.] [Standard] here.) (*5) [Loose] [Off] [VacuumStrngth] [Automatic]* [Strongest] [Strong] [Standard] [Weak] [Weakest] [Width Detection] [Off] [On] [NearEnd RollMrgn] [5mm] [20mm] [Cut Speed]...
Page 42 Chapter 1 T-1-6 First Level Second Level Third Level Fourth Level Fifth Level [Adjust Printer] [Auto Head Adj.] [Standard Adj.] [No] [Yes] [Advanced Adj.] [No] [Yes] [Auto Print] [Off] [On]* [Manual Head Adj](*12) [No] [Yes] [Auto Band Adj.] [Standard Adj.] [No] [Yes] [Advanced Adj.]...
Page 43 Chapter 1 T-1-7 First Level Second Level Third Level Fourth Level Fifth Level [Interface Setup] [TCP/IP] [Protocol](*4) [BOOTP] [On] [Off]* [RARP] [On] [Off]* [IP Setting](*14) [IP Address] 0.0.0.0 to 255.255.255.255 [Subnet Mask] 0.0.0.0 to 255.255.255.255 [Default G/W] 0.0.0.0 to 255.255.255.255 [NetWare] [NetWare] [On]...
Page 44 Chapter 1 T-1-8 First Level Second Level Third Level Fourth Level Fifth Level [Maintenance] [Replace P.head] [Printhead L] [No] [Yes] [Printhead R] [No] [Yes] [L & R Printheads] [No] [Yes] [Repl. S. Cleaner] [No] [Yes] [Change Cutter] [No] [Yes] [Move Printer] [Level 1]* [Level 2] [Level 3]...
Page 45 Chapter 1 T-1-9 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Length Unit] [meter]* [feet/inch] [Time Zone] [0: London (GMT)] [+1: Paris, Rome] [+2: Athens, Cairo] [+3: Moscow] [+4: Eerevan, Baku] [+5: Islamabad] [+6: Dacca] [+7: Bangkok] [+8: Hong Kong] [+9: Tokyo, Seoul] [+10: Canberra]...
Page 46 Chapter 1 T-1-10 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Language] [Japanese]* [English] [Francais] [Italiano] [Deutsch] [Espanol] [Pyccknn] [Chinese] [Korea] [Contrast Adj.] -4 to 4 [Reset PaprSetngs] [No] [Yes] [Erase HDD Data] [NULL] [No] [Yes] [Random Data 1x] [No] [Yes]...
Page 47 Chapter 1 3. Main menu during printing The structure of the main menu during printing is as follows. T-1-11 First Level Second Level Third Level Fourth Level Fifth Level [Menu Durng Prtng] [Head Cleaning] [Head Cleaning A] [Head Cleaning B] [Fine Band Adj.] -5 to 5 [Information]...
Page 48 Chapter 1 4. Main Menu Settings Main menu items are described in the following tables. T-1-12 Setting Item Description, Instructions [Paper Cut] Displayed if a roll is loaded. Choose Yes to cut the roll at the current position. The paper will be fed, if necessary, so that the sheet is at least 10 cm (39.4 in.)long after the cut.
Page 49 Chapter 1 [Paper Details] T-1-14 Setting Item Description, Instructions (The paper type is displayed [Roll DryingTime] Specify the time to wait for the ink to dry for each sheet. here.) [Scan Wait Time] Specify the time to wait for the ink to dry between each scan in bidirectional printing, in consideration of how quickly the ink dries.
Page 50 Chapter 1 [Job Management] T-1-15 Setting Item Description, Instructions [Job Queue Ope.] [Job List] (Choose a print [Delete] Delete the current job or queued jobs. job) [Priority] Print the job first after the current print job is finished printing. [Com. BOX Ope.] [Job List] (Choose a print [Print] Print jobs in the Common Box.
Page 51 [Advanced Adj.] Choose this option when using paper other than genuine Canon paper, or paper for purposes other than checking output. Choose Yes to have the printer print and read a band adjustment test pattern for automatic adjustment of the feed amount.
Page 52 Chapter 1 [Interface Setup] T-1-17 Setting Item Description, Instructions [EOP Timer] Specify the timeout period before cancellation of print jobs that cannot be received by the printer. [TCP/IP] [TCP/IP] Specify the TCP/IP protocol settings. To apply your changes, choose Register Setting.
Page 53 Chapter 1 [System Setup] T-1-19 Setting Item Description, Instructions [Warning] [Buzzer] Set the buzzer. Choose On for the buzzer to sound once for warnings and three times for errors. [Detect Mismatch] Choose Warning for notification (display of a warning message) during printing if the paper type specified in the printer menu does not match the paper type in the printer driver.
Page 54 Chapter 1 [Information] T-1-20 Setting Item Description, Instructions [System Info] [Version] [Firmware] Displays the version of the printer and firmware. [Boot] Displays the version of the boot ROM. [MIT] Displays the version of the MIT database format. [s/n] Displays the printer's serial number. [MAC] Displays the MAC address of the printer.
Page 55 Chapter 1 5. Main Menu Settings (During Printing) Main menu items during printing are described in the following tables. T-1-21 Setting Item Description, Instructions [Head Cleaning] Specify Printhead cleaning options. Choose Head Cleaning A if printing is faint, oddly colored, or contains foreign substances. Choose Head Cleaning B if no ink is printed at all, or if printing is not improved by Head Cleaning A.
Page 56 Chapter 1 [Job Management] T-1-23 Setting Item Description, Instructions [System Info] [Version] [Firm.] Displays the version of the printer and firmware. [Boot] Displays the version of the boot ROM. [MIT] Displays the version of the MIT database format. [s/n] Displays the printer's serial number. [MAC] Displays the MAC address of the printer.
Page 57 Chapter 1 6. Color calibration print chart The following chart (sample) is printed when executing "Calibration". F-1-20 1-43...
Page 58: Basket Unit
Chapter 1 1.6.3 Basket Unit 0017-9389 The Basket Unit(output stacker) can be installed at four positions, as shown. F-1-21 F-1-22 [1] When storing printed documents on the Output Stacker, set it to this position. [2] When the Output Stacker is not used, set it to this position. [3] When printing on large and stiff sheets, or when the Media Take-up Unit is used, or when the Output Stacker is stored for long periods, lower it to this position for storage.
Page 59 Chapter 1 1) Lift the Basket Rod gently to release the lock, lower the stacker toward the front, and push it all the way back. F-1-23 2) Remove the front Basket Rod from the left and right Basket Rods, and remove the back Basket Rod and the black cord from the Rod Holder. F-1-24 1-45...
Page 60 Chapter 1 3) Store the left and right Basket Rods. Next, remove the Rod Holder Adapter, leaving the Rod Holder attached, and put it in front of the printer. F-1-25 4) Pull out the Basket Hooks from the left and right side of the Ejection Guide. F-1-26 5) Attach the Basket Rod to the Basket Hooks so that the white tag of the Basket Cloth is on the left side.
Page 61 Chapter 1 6) Form the Basket Cloth into a sloping shape to make it taut, and attach the middle Basket Rod to the Rod Holder. F-1-28 b. Stowing the Output Stacker Stow the Output Stacker if you will use the Media Take-up Unit or if you will not use the Output Stacker for an extended period. 1) Lift the front Basket Rod gently to release the lock, lower the stacker toward the front, and push it all the way back.
Page 62 Chapter 1 2) Remove the front Basket Rod from the left and right Basket Rods. Roll up the Basket Cloth and put it at the back of the Bottom Stand Stay. F-1-30 F-1-31 Arrange the Basket Cloth and Basket Rod so they do not interfere with the Media Take-up Sensor. F-1-32 1-48...
Page 63 Chapter 1 3) Push in the left and right Basket Rods toward the back all the way, until they stop. F-1-33 1-49...
Page 64: Safety And Precautions
Chapter 1 1.7 Safety and Precautions 1.7.1 Safety Precautions 1.7.1.1 Moving Parts 0012-6284 Be careful not to get your hair, clothes, or accessories caught in the moving parts of the printer. These include the carriage unit activated by the carriage motor, the carriage belt, the ink tube and the flexible cable; the feed motor-driven the feed roller, the pinch roller;...
Page 65: Adhesion Of Ink
Chapter 1 1.7.1.2 Adhesion of Ink 0014-0264 1. Ink passages Be careful not to touch the ink passages of the printer or to allow ink to stain the workbench, hands, clothes or the printer under repair. The ink flows through the ink tank unit, carriage unit, purge unit, maintenance-jet tray, borderless print ink groove, maintenance cartridge and the ink tubes that relay ink to each unit.
Page 66 Chapter 1 2. Ink mist Since the printhead prints by squirting ink onto the media, a minute amount of ink mist is generated in the printing unit during printing. The ink mist is collected in the printer by the airflow. However, uncollected ink mist may stain the platen unit, carriage unit, carriage shaft unit, external unit, or purge unit. These stains may soil the print media or hands and clothes when servicing the printer, wipe them off carefully with a soft, well-wrung damp cloth.
Page 67: Electric Parts
Chapter 1 1.7.1.3 Electric Parts 0012-6287 The electrical unit of the printer is activated when connected to the AC power supply. At the rear of the printer are the main controller, power supply, interface connector, and optional media take-up unit connector. The head relay PCB and carriage relay PCB are incorporated in the carriage unit, and the operation panel is located on the upper right cover.
Page 68: Other Precautions
Chapter 1 1.7.2 Other Precautions 1.7.2.1 Printhead 0013-1937 1. How to Handle the Printhead Do not open the printhead package until you are ready to install the head. When installing the printhead in the printer, hold the knob and then remove the protective cap 1 and protective cap 2 in that order. Do not reattach the protective cap to the printhead because the cap may damage the nozzles.
Page 69: Ink Tank
Chapter 1 1.7.2.2 Ink Tank 0012-6292 1. Unpacking the Ink Tank Do not unpack the ink tank until you are ready to install it. When installing the ink tank, be sure to shake it slowly 7 to 8 times before unpacking it. Otherwise, the ink ingredients may precipitate and degrade the print quality. To prevent foreign matter from entering the ink port, install the unpacked ink tank in the printer immediately.
Page 70: Handling The Printer
Chapter 1 1.7.2.3 Handling the Printer 0012-6294 1. Precautions against Static Electricity Certain clothing may generate static electricity, causing an electrical charge to build up on your body. Such a charge can damage electrical devices or change their electrical characteristics. In particular, never touch the printhead contacts[1].
Page 71 Chapter 1 3. Contact of Linear Scale/Carriage Shaft Do not touch the linear scale and carriage shaft when the upper cover is opened, for maintenance. Touching the linear scale and carriage shaft might cause abnormal movement of the carriage and produce defective prints. F-1-43 [1] Linear Scale [2] Carriage Shaft...
Page 72: Precautions When Servicing Printer
Chapter 1 1.7.3 Precautions When Servicing Printer 1.7.3.1 Notes on the Data Stored in the Printer 0013-5942 This printer counts the print length, number of ink tank replacements, carriage driving time, number of cleaning operations, number of cutter operations, and so on and stores them in the main controller's EEPROM as a COUNTER in Service mode.
Page 73: Disposing Of The Lithium Battery
Chapter 1 1.7.3.6 Disposing of the Lithium Battery 0013-5952 The main controller PCB of this printer is equipped with a lithium battery to back up various data. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. "For CA, USA Only Included battery contains Perchlorate Material-special handling may apply.
Page 75: Chapter 2 Technical Reference
Chapter 2 TECHNICAL REFERENCE...
Page 77 Contents Contents 2.1 Basic Operation Outline..........................2-1 2.1.1 Printer Diagram ............................... 2-1 2.1.2 Print Signal Sequence ............................. 2-2 2.1.3 Print Driving ................................2-3 2.2 Firmware..............................2-5 2.2.1 Operation Sequence at Power-on ........................... 2-5 2.2.2 Operation Sequence at Power-off ........................... 2-6 2.2.3 Print Control................................
Page 78 Contents 2.4.6 Maintenance Cartridge Relay PCB ........................2-41 2.4.6.1 Maintenance cartridge relay PCB components........................2-41 2.4.7 Power Supply................................. 2-41 2.4.7.1 Power supply block diagram ..............................2-41 2.5 Detection Functions with Sensors ......................2-42 2.5.1 Covers..................................2-42 2.5.2 Ink passage system ............................... 2-43 2.5.3 Carriage system..............................
Page 79: Basic Operation Outline
Chapter 2 2.1 Basic Operation Outline 2.1.1 Printer Diagram 0017-8614 A printer diagram is shown below. Main controller PCB IC601-IC604 Operation panel PCB SO-DIMM SDRAM IC802 IC701 Maintenance cartridge J1801 relay PCB EEPROM FLASH ROM Power supply PCB Maintenance cartridge ROM PCB IC803 ASIC...
Page 80: Print Signal Sequence
Chapter 2 2.1.2 Print Signal Sequence 0017-8155 The signal sequence from when the printer receives the print signals until printing starts is shown in the following figure. Image data Host computer Mask pattern data Heat pulse Printer driver Command data PCI bus Data bus Universal sirial bus...
Page 81: Print Driving
Chapter 2 2.1.3 Print Driving 0017-8157 Print and control signals are transferred via the carriage board to the printheads to discharge inks from the nozzle assembly at printing. Each printhead has 12 trains of nozzles arranged in a zigzag pattern. This printer uses two printheads arranged side by side.
Page 82 Chapter 2 2. Print drive timing Each printhead houses 12 trains of nozzles, which share the same data transfer clock (Hx-CLK) and data latch pulses (Hx-LT). Even-numbered nozzle data (Hx-x-DATA-x-EV), odd-numbered nozzle data (Hx-x-DATA-x-OD) and the Heat Enable (Hx-x-HE-x) signal are generated for each nozzle train and controlled individually.
Page 83: Firmware
Chapter 2 2.2 Firmware 2.2.1 Operation Sequence at Power-on 0012-6310 The sequence of printer operations, from power-on to transition to online mode, is flowcharted below. The printer takes less than 1 minute to initialize itself(*). * Excluding the times spent supplying inks and cleaning the printhead after leaving the printer for extended periods of time. Power Button ON - Initialization of software Device/resource...
Page 84: Operation Sequence At Power-Off
Chapter 2 2.2.2 Operation Sequence at Power-off 0012-6311 Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below. If the power cord is disconnected from the wall outlet or the upper cover or any other cover is opened, the printer cancels the ongoing operation and shuts down immediately.
Page 85: Print Control
Chapter 2 2.2.3 Print Control 0017-8135 1. Print mode This printer is capable of fast, high-quality printing without blur and non-uniform density by changing the carriage operation, media feeding, other printing methods according to the selected media type, print quality, print data and so on. Printing is performed for each color using a maximum of 16 paths in each print mode according to the selected print quality.
Page 86 Chapter 2 Printing Modes...
Page 87 Chapter 2...
Page 88 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Plain Paper/ Plain Paper/Recycled Paper Office Document Standard Bi-directional 1200x1200 Recycled Paper Line Document/ Draft Bi-directional 1200x1200 Text Standard Bi-directional 1200x1200 Image Draft Bi-directional 1200x1200 Standard...
Page 89 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Coated Paper Coated Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Heavyweight Coated Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional...
Page 90 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Photo Paper Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Semi-Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest...
Page 91 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Art Paper Fine Art Photo Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Fine Art Heavyweight Photo Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200...
Page 92 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Matt Film Scrim Banner 370g Image Standard Bi-directional 1200x1200 Paper High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Adhesive Matt Stretch Vinyl Image Standard Bi-directional 1200x1200 High Bi-directional...
Page 93 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) SPECIAL SPECIAL 1 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 SPECIAL 2 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 SPECIAL 3...
Page 94: Print Position Adjustment Function
Chapter 2 2.2.4 Print Position Adjustment Function 0012-6313 This printer supports a print position adjustment for the vertical and horizontal print positions, the bidirectional print position of the printhead mounted on the car- riage, and the feedrate. There are two adjustment modes for the print: automatic adjustment, in which print position adjustment patterns printed are detected by the multi sensor attached to the lower left part of the carriage, and manual adjustment, in which print position adjustment patterns that are slightly modified from one another are printed, so that visually verified adjustment values can be set from the operation panel.
Page 95 Chapter 2 - Job preservation - Preserved job print - Job queue handling 1) Early release of the host computer Each print job received from the host computer is preserved to the hard disk drive attached to the printer, so the printer can proceed with independent printing, releasing the host computer before the print job completes.
Page 96: Printer Mechanical System
Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 0012-6326 The printer mechanism is broken down into two broad sections: ink passage and paper passage. The ink passage consists primarily of the carriage unit[2] that houses ink tanks[1] and a printhead, purge unit[3] and maintenance cartridge[4], and supplies, which circulates, sucks and otherwise handles inks.
Page 97: Ink Passage
Chapter 2 2.3.2 Ink Passage 2.3.2.1 Ink Passage 2.3.2.1.1 Overview of Ink Passage 0012-6328 The ink passage comprises ink tanks, a printheads, caps, a maintenance cartridge, ink tubes interconnecting the mechanical components of the printer, and a suction pump that is driven to suck inks. It supplies, circulates, sucks and otherwise handles inks. The ink passage (per color) is schematically shown below, along with the ink flow.
Page 98 Chapter 2 d) Ink agitating Ink will be agitated to prevent the element of the pigment ink from subsiding in the ink tank and the subtank. The valve motor drive is transmitted to the agitation cam, the agitation fin in the subtank rotates and ink in the subtank will be agitated. In addition, ink in the ink tank circulated by moving the piston under the needle(ink supply) up and down.
Page 99: Ink Tank Unit
Chapter 2 2.3.2.2 Ink Tank Unit 2.3.2.2.1 Structure of Ink Tank Unit 0012-6329 a) Ink tanks The ink level in each ink tank is memorized in EEPROM attached to the tank and is detected as a dot count on the basis of the EEPROM information. When an electrode attached to a hollow needle detects no continuity, it displays a message reporting that the ink tank is nearly empty.
Page 100 Chapter 2 e) Subtank The subtank installed under each ink tank complements the work of the ink tank, agitating the ink in the tank. If the ink tank runs out of the ink while printing, the ink stored in the subtank is available, allowing the ink tank to be replaced without having to stop printing. f) Ink supply valves Ink tank supply valves are located halfway between the ink tanks and the ink tubes.
Page 101: Carriage Unit
Chapter 2 2.3.2.3 Carriage Unit 2.3.2.3.1 Functions of Carriage Unit 0012-6330 a) Printhead mounting function The carriage, which fixes the printhead in position mechanically, is connected to the contacts of the head relay PCB. b) Control function The carriage carries a carriage relay PCB, which relays drive signals from the main controller PCB, a head relay PCB, which relays printhead drive signals to the printhead, a linear encoder, which generates print timing signals, and a multi sensor, which detects the width of paper and skews in it, adjusts is registration and the head height.
Page 102: Structure Of Carriage Unit
Chapter 2 2.3.2.3.2 Structure of Carriage Unit 0012-6332 a) Printhead mount The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever. When the printhead is secured to the carriage, the signal contact of the head relay PCB is pressed against that of the printhead to convey print signals. Furthermore, the ink passage from the ink tanks is connected to the printhead via the ink tubes.
Page 103 Chapter 2 The multi sensor attached to the lower left part of the carriage consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading edges and width of paper and skews in it, and to adjust its registration and head height. The multi sensor reference has the white plate attached to it, so that a reference value can be calculated during carriage height measurement by measuring the in- tensity of light reflected upon the white plate.
Page 104: Printhead
Chapter 2 2.3.2.4 Printhead 2.3.2.4.1 Structure of Printhead 0013-8015 Each printhead is an integrated assembly of six trains of nozzles. Capable of controlling each nozzle individually, each printhead implements discharge control for six colors by itself. a) Nozzle arrangement The nozzle assembly is formed of 1,280 nozzles arranged at 600-dpi intervals in a zigzag pattern, offering a total of 2,560 nozzles 1,200-dpi intervals. 1/1200inch 1278 1279...
Page 105: Purge Unit
Chapter 2 2.3.2.5 Purge Unit 2.3.2.5.1 Functions of Purge Unit 0012-6344 To maintain high print quality, the purge unit performs maintenance of the nozzles of the printhead. The purge unit supports a capping function, cleaning function, and ink supply function. a) Capping function The capping function presses the cap of the purge unit against the face plate on the nozzle section of the printhead to prevent nozzle drying and dust adhesion.
Page 106 Chapter 2 Cleaning operation timings are as follows. Consumption Printer status Cleaning operation (typ.)*1 Standby 168 hours elapsed capped Cleaning 1 (Normal Cleaning) At least 720 to 960 hours elapsed since the last session of Cleaning 2, 3, 6 or 10 (480 hours after Cleaning 6 (Normal initial installation) (strong) Cleaning)
Page 107: Structure Of Purge Unit
Chapter 2 2.3.2.5.2 Structure of Purge Unit 0012-6341 a) Cap unit The cap unit cap the nozzle assembly in the left and right printheads during capping and cleaning. The part of the cap unit that comes into contact with the face plate of the nozzle assembly is made of rubber.
Page 108 Chapter 2 The timing at which the rotating rollers rotate is detected by the pump cam sensor, with the distance of rotation being controlled by the driving of the purge motor. Pump cam sensor Suction pump Rotating rollers Ink tubes Purge motor Pump encoder sensor Suction pump...
Page 109: Maintenance Cartridge
Chapter 2 2.3.2.6 Maintenance Cartridge 2.3.2.6.1 Maintenance Cartridge 0012-6346 a) Maintenance cartridge The maintenance cartridge can store waste ink. b) Detection of waste ink in maintenance cartridge The quantity of waste ink in the maintenance cartridge is measured by counting dots. When the quantity of the waste ink reaches about 80% of the cartridge capacity, the warning message "Check maint cartridge capacity"...
Page 110: Air Flow
Chapter 2 2.3.2.7 Air Flow 2.3.2.7.1 Air Flow 0014-8865 This printer has two fans, a mist fan used to collect mist and a suction fan used to suck media onto the platen. Ink mists floating during printing or springing back from the paper are collected in the mist fan unit by air flow in the printer. Two mist fans located on the rear side of the printer makes the airflow that carries the ink mists to the mist fan unit.
Page 111: Paper Path
Chapter 2 2.3.3 Paper Path 2.3.3.1 Outline 2.3.3.1.1 Overview of Paper Path 0013-8780 The key components of the paper passage consist of a feed roller assembly, a pinch roller drive that locks and releases the pinch roller and sensors that detect the feed status of paper.
Page 112: Paper Path
Chapter 2 2.3.3.2 Paper Path 2.3.3.2.1 Structure of Feed Roller Unit 0012-6383 a) Paper feed assembly The paper feed assembly consists of paper feeding mechanisms, such as a feed roller that is driven by the feed motor and a pinch roller unit that follows up the motion of the feed roller.
Page 113: Cutter Unit
Chapter 2 2.3.3.3 Cutter Unit 2.3.3.3.1 Structure of Cutter Unit 0012-6386 If the setting of the print driver or main menu is configured to use a cutter with roll media, cutter unit attached to the left side of the carriage cuts roll media auto- matically.
Page 114: Printer Electrical System
Chapter 2 2.4 Printer Electrical System 2.4.1 Outline 2.4.1.1 Overview 0017-8624 The printer electrical system consists of the main controller PCB and power supply PCB which are mounted on the back side of the printer, the carriage relay PCB, the head relay PCB, and printhead which are mounted in the carriage, the operation panel on the right upper cover and other electrical components such as sensors, and motors.
Page 115 Chapter 2 Power supply PCB Main controller PCB +26V generation function IC1501/IC1701 AC inlet IC1601-IC1603 +21.5V generation function Power supply control function BAT801 IC601-IC604 SO-DIMM Lithium battery SDRAM IC803 IC802 EEPROM Host computer Interface control function Network Board IC1201 Hard disk drive control function HDD controller Linear encoder Linear encoder detection function...
Page 116: Main Controller
Chapter 2 2.4.2 Main Controller 2.4.2.1 Main controller PCB components 0017-8320 IC601 IC2802 IC2802 IC602 IC701 BAT801 IC603 IC2902 IC3900 IC3900 IC2900 IC2900 IC604 IC803 IC3100 IC802 IC1201 F-2-25 a) ASIC (IC1/IC2) The ASIC(IC1/IC2) with a 32/16-bit internal bus is driven in sync with the 132/66 MHz external clock. It supports the following functions: Image processing unit This unit converts the RGB multi-value image data or CMYK multi-value data received from the host computer through the interface connector to the binary image data for the ink colors used.
Page 117 Chapter 2 EEPROM control function This function controls the EEPROMs of individual ink tanks, the maintenance cartridge EEPROM, the EEPROM on the maintenance cartridge relay PCB, and the head EEPROM in addition to the on-board EEPROM. Motor control function This function controls the carriage motor, feed motor, valve motor, purge motor and lift motor based on the input signals from sensors. b) Driver IC (IC3100) This IC generates a carriage motor control signal based on the control signal from the ASIC.
Page 118: Carriage Relay Pcb
Chapter 2 2.4.3 Carriage Relay PCB 2.4.3.1 Carriage relay PCB components 0012-6406 F-2-26 a) Image data relay function This function relays the image data from the main controller PCB to the printhead. The function for processing image data is not supported. b) Sensor relay function This function relays the input signals from the multi sensor, lift cam sensor, carriage cover sensor, and linear encoder to the main controller PCB.
Page 119: Motor Driver
Chapter 2 2.4.5 Motor Driver 2.4.5.1 Media take-up PCB components 0014-2480 IC104 F-2-28 a) Driver IC (IC104) Media take-up motor drive function This function controls the Media take-up motor based on the control signals from the main controller. Sensor relay function This function relays the input signals from the Media take-up paper detection sensor and Media take-up on/off sensor to the main controller PCB.
Page 120: Detection Functions With Sensors
Chapter 2 2.5 Detection Functions with Sensors 2.5.1 Covers 0012-6490 Ink tank cover switch Pressure release switch Upper cover lock switch F-2-31 Upper cover lock switch (L) / (R) The microswitch-based upper cover lock switches detect the open/closed states of the upper cover. When the upper cover close, the switches are pressed to detect the closed state of the upper cover.
Page 121: Ink Passage System
Chapter 2 2.5.2 Ink passage system 0012-6492 Agitation cam sensor Valve open/closed detection sensor Pump cam sensor Pump encoder Head management sensor F-2-32 Pump cam sensor As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted. The status of the purge unit, such as capped, suction and wiping, is detected by the combination of the pump cam sensor detection and the control of pump motor rotation by the pump encoder sensor.
Page 122 Chapter 2 Pump encoder sensor The photointerrupter-based sensor reads slits in the encoder film of the Purge motor and controls the amount of its rotaion accordingly. Slits Sensor F-2-34 Valve open/closed detection sensor The photointerrupter-based valve open/closed detection sensor detects the status of the valve. The sensor detects that the ink supply valve is open when the sensor light is shielded by a flag linked with the valve cam.
Page 123: Carriage System
Chapter 2 2.5.3 Carriage system 0012-6495 Linear encoder sensor Carriage cover sensor Carriage relay PCB Multi sensor Head relay PCB Linear scale Lift cam sensor Carriage HP sensor F-2-37 Carriage cover sensor The photointerrupter-based carriage cover sensor detects the opening and closing of the carriage cover. When the carriage cover is closed, the sensor light is shielded by the sensor arm, enabling the sensor to detect that the carriage cover is closed.
Page 124 Chapter 2 Multi sensor The photo-reflection-type multi sensor is composed of four LEDs (red, blue, green and infrared) and two light-sensitive sensors. It detects the leading edge, skewing, and width of media and is used for adjustment of the registration, head height, and color calibration. During head adjustment, the light reflected by the infrared LED and green LED is detected by two light-sensitive sensors to calculate the head height from the difference between the measurements.
Page 125: Paper Path System
2.5.4 Paper path system 0014-8916 Feed roller HP sensor Media sensor Feed roller encoder F-2-39 Media sensor The photoreflector-based media sensor detects the presence or absence of paper on the platen. The sensor detects the presence of paper when it receives sensor light reflected upon the paper. Feed roller HP sensor The feed roller HP sensor detects transitions from white (transmitted), or a reference, to black (shielded) when the printer is switched on, thereby setting the home position of feed roller eccentricity correction.
Page 126: Media Take-Up Unit
2.5.5 Media take-up Unit 0013-8115 Media take-up on/off sensor Media take-up paper detection sensor F-2-40 Media take-up on/off sensor The photointerrupter-based media take-up on/off sensor detects the switch status of the media take-up unit. When the media take-up switch is set to ON, the sensor arm transmits the sensor light, power-on the media take-up unit. When the media take-up switch is set to OFF, the sensor arm shields the sensor light, shutting down the media take-up unit.
Page 127: Installation
Chapter 3 INSTALLATION...
Page 129 Contents Contents 3.1 Installation ..............................3-1 3.1.1 Making Pre-Checks ..............................3-1 3.1.1.1 Making Pre-Checks.................................. 3-1 3.1.2 Unpacking and Installation ............................3-2 3.1.2.1 Checking the Contents................................3-2 3.1.2.2 Assembling the Stand ................................3-5 3.1.2.3 Installing the Printer ................................. 3-8 3.1.2.4 Installing the Media Take-up Unit ............................3-10 3.1.2.5 Installing the Basket................................
Page 131: Making Pre-Checks
Chapter 3 3.1 Installation 3.1.1 Making Pre-Checks 3.1.1.1 Making Pre-Checks 0017-9250 Follow the instructions in the included "Quick Start Guide" when installing the product. Refer to the package size and weight listed below for smooth carrying in and installation of the product. T-3-1 Package size and weight 2080mm(W) x 1060mm(D) x 862mm(H)
Page 132: Unpacking And Installation
Chapter 3 3.1.2 Unpacking and Installation 3.1.2.1 Checking the Contents 0017-9273 1) Check to see that all the components are supplied without missing. a) Printer F-3-3 T-3-2 Printer Roll Holder Power Cord Printhead Ink Tank Eject Support (4 pcs.) Hex Wrench Manuals CD-ROM...
Page 133 Chapter 3 b) Stand and Basket unit [12] [15] [13] [11] [10] [14] F-3-4 T-3-3 Basket Unit Basket Rod Bottom Stand Stay Top Stand Stay Right Stand Leg Left Stand Leg Rod Holder (2 pcs.) Basket Arm L Basket Arm R [10] Leg Cover (2 pcs.) [11]...
Page 134 Chapter 3 c) Media take-up unit [11] [10] [12] F-3-5 T-3-4 Weight Flange 1/2 (4 pcs.) Media Take-up Unit L Media Take-up Unit R Media Take-up Unit Mounting Bracket L/R Media Take-up Spool Media Take-up Sensor Unit 3 inch Adapter (2 pcs.) M4 Hex Screw (16 pcs.) Hex Wrench [10]...
Page 135: Assembling The Stand
Chapter 3 3.1.2.2 Assembling the Stand 0014-8921 - Stand assembly requires two or more people working on a flat floor. Assembling the stand alone may cause injury or accidental bending of the stand. - Stand casters are locked at the time of factory shipment. Do not release the lock until the stand has been fully assembled. In addition, release the lock before moving the stand.
Page 136 Chapter 3 4) Insert the left end of the top stand stay into the side hole [1] on the left stand leg, and insert the right end of the top stand stay into the side hole [2] on the right stand leg, pushing the stay in completely.
Page 137 Chapter 3 7) Secure the leg cover to the left and right stand legs using one M4 hex screws on each side. F-3-12...
Page 138: Installing The Printer
Chapter 3 3.1.2.3 Installing the Printer 0014-8924 Installing the printer must be done by more than four people. 1) Remove the black belts from around the printer and remove the top packaging material. F-3-13 2) While two people are holding the carrying handles under the printer on one end and lifting the printer a little, have a third person to remove the packaging material from under the printer.
Page 139 Chapter 3 3) Hold the carrying handles under the printer by two to three people on each side, lift the printer. F-3-15 F-3-16 - The printer weighs approximately 111kg (244.7lb). Moving the printer requires at least four people, two on either side. Be careful to avoid back strain and other injuries.
Page 140: Installing The Media Take-Up Unit
Chapter 3 3.1.2.4 Installing the Media Take-up Unit 0014-8925 1) In case the basket is installed, lift the front basket rod [1] gently to release the lock, lower the rod toward the front, and push it all the way back. Remove the front basket rod from the basket arms L and R, than roll up the basket cloth and put it behind the bottom stand stay.
Page 141 Chapter 3 2) Firmly secure the left and right media take-up unit mounting brackets to the front [1] and the back [2] of the top stand stay using four M4 hex screws on each side. F-3-19 3-11...
Page 142 Chapter 3 3) Hook up the hole [1] of the left media take-up unit with the protrusion [2] of the left media take-up unit mounting bracket, and hook up the hole [3] of the right media take-up unit with the protrusion [4] on the right media take-up unit mounting bracket. Secure the media take-up units firmly by using three M4 hex screws [5] on each side.
Page 143 Chapter 3 5) With the media take-up sensor unit against the underside of the bottom stand stay and the right stand leg, insert M4 hex screws in the three holes [1] and slide the screws out of the way toward the narrow end of the protruding holes. Insert M4 hex screws in the small holes [2] as well. Than, tighten all five M4 hex screws firmly in the order shown from (2) to (6).
Page 144 Chapter 3 6) Plug the cord of the media take-up sensor unit into the right media take-up unit. F-3-24 7) Attach the cord holders [1] to the holes of the top stand stay. Bring the power cord of the right media take-up unit to the back of the printer and pass the cord through the cord holders.
Page 145 Chapter 3 8) Load the left side of the media take-up spool on the media take-up unit so that the gear [1] on the right side of the media take-up spool meshes with the gear [2] of the right media take-up unit. F-3-26 3-15...
Page 146: Installing The Basket
Chapter 3 3.1.2.5 Installing the Basket 0014-8929 1) Insert the basket arm R [1] in the hole [2] on the right side of the bottom stand stay. Insert the right side [3] of the middle basket rod in the hole [4] of the basket arm R.
Page 147 Chapter 3 4) Insert the rod holder into each hole on the back of each stand leg. F-3-30 5) Spread out the basket unit with white tag [1] of the basket cloth at the front on the right side and the black cord [2] at the back. F-3-31 3-17...
Page 148 Chapter 3 6) Insert the basket rod (in the middle of the basket cloth) in the hole [1] on the bottom of the rod holder, and thread the black cord from the back through the hook [2] on the top of the rod holder. F-3-32 7) Pull out the sag in the basket cloth backward.
Page 149 Chapter 3 8) Attach the basket rod (at the front of the basket unit) to the tips [1] of the basket arm L and R. F-3-34 9) Pull the basket rod [1] (at the front of the basket unit) all the way out and lift the rod to lock the rod in place. F-3-35 3-19...
Page 150: Removing Protection Materials
Chapter 3 3.1.2.6 Removing Protection Materials 0014-8930 1) Remove the tape and other packaging material used to secure the printer. F-3-36 2) Open the upper cover. F-3-37 3) Lift the release lever [1] [A], remove the protective sheet [2] from the platen, and lower the release lever again [B]. F-3-38 3-20...
Page 151 Chapter 3 4) Remove the screw and remove the belt stopper [1], and then remove the carriage spacer [2] pulling out toward the arrow direction. F-3-39 MEMO: Keep the belt stopper, screw, and the hex wrench which have been removed since these are needed when moving the printer to another location later. Neglecting to attach the belt stopper may cause damage to the printer when moving the printer to another location.
Page 152: Checking The Images/Operations
Chapter 3 7) Close the ejection guide and the upper cover. F-3-42 3.1.3 Checking the Images/Operations 3.1.3.1 Checking the Image and Operation 0014-1896 Turn on the printer. Load the print heads, ink tanks, and media following the instructions shown on the operation panel. Install the printer driver in the PC, and carry out test printing.
Page 153: Transporting The Printer
Chapter 3 3.2 Transporting the Printer 3.2.1 Transporting the Printer 3.2.1.1 Transporting the Printer 0025-0221 When transporting the printer, the printhead must be capped and stay in the carriage. In spite of this precaution, shocks incurred during transportation can damage the printhead. Print the nozzle check pattern before making preparations for transporting the printer, pint the nozzle check pattern again after installing the printer at the new lo- cation, and then compare the two printouts.
Page 154 Chapter 3 The printer main unit weights approximately 110 kg. When moving the printer, have at least six people hold it from both sides taking care not to hurt their back. F-3-45 Do not place or transport the printer with load placed only at the center of the printer. Otherwise the printer can be deformed or damaged. F-3-46 3-24...
Page 155 Chapter 3 When tilting the printer, be sure to hold the carrying handles or the bottom's metal cover of the printer and place a cardboard or blanket on the floor to prevent damage to the printer. F-3-47 When tilting the printer, support the printer at bottom left and right side of the printer. If the printer is supported at any other location, the printer may be damaged or deformed.
Page 156 Chapter 3 a. LEVEL 0 Moving the printer on the same floor without difference in grade Item Description [MOVE PRINTER] on the Main menu This need not be performed. Allowed tilting angle Do not tilt. Ink consumption No ink is consumed. Ink tank It may be installed or removed.
Page 157 Chapter 3 b. LEVEL 1 Moving the printer on a floor with difference in grade or by truck Item Description [MOVE PRINTER] on the Main menu Perform [LEVEL 1]. Allowed tilting angle Lengthwise: -30 to +30 degrees Rotation: -10 to +10 degrees Ink consumption No ink is consumed.
Page 158 Chapter 3 8) Remove the ejection support and lower the ejection guide. F-3-51 9) Install the belt stopper. F-3-52 When mounting the belt stopper, be careful not to move the carriage by applying too much pressure. If the carriage moves when the heads are capped, the rubber part of the cap may touch the nozzles on the heads and damage the print head.
Page 159 Chapter 3 c-1. LEVEL 2 Transporting by plane or ship Item Description [MOVE PRINTER] on the Main menu Perform [LEVEL 2]. Allowed tilting angle Lengthwise: -30 to +30 degrees Rotation: -30 to +30 degrees Ink consumption Approximately 396ml of ink is consumed. Ink tank Remove all ink tanks.
Page 160 Chapter 3 c-2. LEVEL 3 Moving the printer on its end Transporting in low temperature environment such as subzero Item Description [MOVE PRINTER] on the Main menu Perform [LEVEL 3]. Allowed tilting angle Lengthwise: -90 to +90 degrees Rotation: -30 to +30 degrees Ink consumption Approximately 1176ml of ink is consumed.
Page 161 Chapter 3 7) Raise the ink tank lock lever and remove all ink tanks. F-3-54 Put the removed ink tanks in the plastic bag with the ink supply part [1] upward and close the opening. F-3-55 8) Return the ink tank lock lever and close the ink tank cover. Ink drainage is performed automatically.
Page 162 Chapter 3 11) Remove the ejection support and lower the ejection guide. F-3-57 12) Install the belt stopper. F-3-58 When mounting the belt stopper, be careful not to move the carriage by applying too much pressure. If the carriage moves when the heads are capped, the rubber part of the cap may touch the nozzles on the heads and damage the print head.
Page 163 Chapter 3 d. Replacing consumable parts during transportation During [MOVE PRINTER], if a message to replace consumable parts appear, check the consumable parts counter from service mode and replace the necessary consumable parts that is over the threshold value of counter in the following table. See "Service mode"...
Page 164 Chapter 3 F-3-61 WASTE INK ABSORBER UNIT (L) WASTE INK ABSORBER UNIT (S) F-3-62 SUCTION FAN UNIT F-3-63 DUCT 3-34...
Page 165 Chapter 3 F-3-64 FAN UNIT 3-35...
Page 166: Reinstalling The Printer
Chapter 3 3.2.2 Reinstalling the Printer 3.2.2.1 Reinstalling the Printer 0020-5722 1. Installing after transporting by LEVEL 0 or LEVEL 1. If ink drainage was not performed when transporting by LEVEL 0 or 1, remove the belt stopper and attach the power cord and interface cable after moving the printer to the installation location, and then check the operation of the printer (with test pattern).
Page 169 Chapter 4 DISASSEMBLY/REASSEMBLY...
Page 171 Contents Contents 4.1 Service Parts .............................. 4-1 4.1.1 Service Parts ................................4-1 4.2 Disassembly/Reassembly........................... 4-2 4.2.1 Disassembly/Reassembly ............................4-2 4.3 Points to Note on Disassembly and Reassembly ..................4-5 4.3.1 Note: Items that should never be disassembled...................... 4-5 4.3.2 Moving the carriage manually..........................4-5 4.3.3 Units requiring draining of ink ..........................
Page 173: Service Parts
Chapter 4 4.1 Service Parts 4.1.1 Service Parts 0012-6508 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up" and handle appropriately.
Page 174: Chapter 4 Disassembly/Reassembly
Chapter 4 4.2 Disassembly/Reassembly 4.2.1 Disassembly/Reassembly 0014-8946 See the Parts Catalog for the disassembly and reassembly procedures. The following four main units do not apply. Main Units: 1. Carriage unit 2. Ink tube unit 3. Purge unit 4. Ink tank unit The parts layout illustration in the Parts Catalog shows the figure numbers associated with the disassembly procedure for each product.
Page 175 Chapter 4 2. Ink Tube Unit Disassembly Flow <Legend > c: Connector h: Hook s: Screw Printer Left/right printhead Automatic ink drain Left/right joint bases Left/right circle covers (L) (h1) Ink tube cover (s2) Left/right circle covers (S) (h1) Ink tube joint Left/right side covers (s3, h2) Carriage PCB cover (s4) Upper left/upper right covers...
Page 176 Chapter 4 4. Ink Tank unit Disassembly Flow <Legend > c: Connector h: Hook s: Screw Printer Right circle cover (L) (h1) Right circle cover (S) (h1) Right side covers (s3, h2) Automatic ink drain Left/right tank cover units Left/right tank cover units (s3) (s3) Move the carriage to...
Page 177: Points To Note On Disassembly And Reassembly
Chapter 4 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note: Items that should never be disassembled 0012-6514 Assemblies that should never be removed after initial factory adjustments, are indicated by the presence of red screws. Under no circumstance should these red screws be loosened or removed. Removing these screws will render the printer out of alignment forever. F-4-6 4.3.2 Moving the carriage manually 0014-8950...
Page 178: External Covers
Chapter 4 4.3.4 External Covers 0014-8958 a) Left circle cover (L)/Right circle cover (L) Removing the left circle cover (L)/right circle cover (L) 1) To remove circle cover (L) [1], insert flathead screwdriver [2] at the position shown in the figure to remove claw [3] and turn the cover forward to remove. F-4-8 Installing the left circle cover (L)/right circle cover (L) 1) Install circle cover (L) [1] with its part [2] inserted in arrow mark [3] of the right side cover and turn the cover backward to install.
Page 179 Chapter 4 Installing the left circle cover (S)/right circle cover (S) 1) Install circle cover (S) [1] with its part [2] inserted in part [3] of the side cover and turn the cover rearward to install. F-4-11 c) Left side cover/Right side cover Removing the left side cover/right side cover 1) To remove left and right side covers [1], remove left and right circle covers (L) and left and right circle covers (S).
Page 180 Chapter 4 d) Operation panel Removing the operation panel 1) To remove operation panel [1], open the upper cover and raise the ejection guides. Remove two claws [2] using a flathead screwdriver and disconnect connector [3] and ground wire [4]. F-4-13 e) Upper left cover/Upper right cover Removing the upper left cover/upper right cover...
Page 181 Chapter 4 f) Right front cover Removing the right front cover 1) To remove right front cover [1], remove right circle cover (L), right circle cover (S), right side cover, upper right cover and the operation panel. 2) Remove two screws [2]. F-4-15 g) Left rear cover/Right rear cover Removing the left rear cover/right rear cover...
Page 182 Chapter 4 h) Left lower rear cover/Right lower rear cover, filter cover Removing the left lower rear cover/right lower rear cover and filter cover 1) To remove right lower rear cover [1], remove four screws [2]. 2) To remove left lower rear cover [3], remove two screws [4]. 3) To remove filter cover [5], remove screw [6].
Page 183 Chapter 4 j) Left/Right ink tank units Opening the left/right ink tank units 1) To open the left/right ink tank units, remove left/right circle covers (L), left/right circle covers (S), left/right side covers, upper left/right covers and left/right ink tank cover units. 2) Remove two screws [1].
Page 184 Chapter 4 Note on installing the upper rear cover 1) Fit three rear-panel screws [1] into screw holes on the right side. F-4-21 l) Upper cover Removing the upper cover 1) To remove the upper cover, remove left/right circle covers (L), left/right circle covers (S), left/right side covers, upper left/right covers, left/right rear covers, right cover unit and upper rear cover.
Page 185 Chapter 4 m) Release lever Removing the release lever 1) To remove release lever [1], remove the purge unit and then remove the release lever. To do so, keep pinch roller [2] pressurized to ease the work of phase alignment during gear installation. Reinstalling the release lever 1) To install the release lever, align the gear of the release lever with mark [3] (phase) in the receiving gear.
Page 186: Drive Unit
Chapter 4 4.3.5 Drive Unit 0014-8962 a) Feed motor Removing the feed motor 1) To remove feed motor [1], loosen four screws [2] and remove timing belt [3] and spring [4]. 2) Remove four loosened screws [2] to release feed motor [1] and remove the connector. Reinstalling the feed motor To reassemble the feed roller drive timing belt [3] into position, set the tension of timing belt [3] by adjusting the pressure of spring [4].
Page 187: Carriage Unit
Chapter 4 4.3.6 Carriage Unit 0014-8964 a) Removing the carriage unit 1) Drain the ink. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly > Draining the ink. 2) Turn off the power and move the carriage to above the platen. If the carriage is locked at its home position, insert a Phillips screwdriver from the right side into hole [1] in the shaft of the lifting unit in the purge unit and turn it counterclockwise.
Page 188 Chapter 4 Cover the joints in the ink tube, as with a PVC bag, to keep inks from splashing from them. F-4-27 5) Remove two screws [1] and ink tube cover [2]. F-4-28 6) Remove four screws [1] and open carriage relay PCB cover [2]. F-4-29 7) Disconnect five flexible cables from the carriage relay PCB.
Page 189 Chapter 4 Never peel off tape [1] that fixes the ink tube when detaching the joints of the ink tube on the upper part of the carriage or when removing the joint base from the carriage. F-4-30 8) Twist off belt fixer knob [1] to loosen the belt, and remove spring [2], guide [3] and pulley [4]. F-4-31 9) Release carriage belt from the pulley of the carriage motor.
Page 190 Chapter 4 10) Remove two screws [1] and pulley base [2]. 11) Remove screw [3] and the connector [4] to release head management sensor unit [5]. 12) Remove five screws [6] and lift unit [7]. F-4-32 13) Remove the cutter unit, and lay the caterpillar of the ink tube unit on its side, and then remove the carriage from the right side of the printer. To remove the carriage unit, pull it out of position keeping the carriage unit level with care not to harm the linear scale.
Page 191 Chapter 4 b) Mounting the carriage belt To install the carriage belt, put in the point of the belt to the interior of the groove [1], and have all the cogs of carriage belt [3] engaged with belt stopper [2]. F-4-33 c) Note on replacing the carriage unit and the multi sensor When either carriage unit or multi sensor has been replaced, be sure to replace the multi sensor reference plate(QL2-2089: MOUNT, SENSOR ADJUSTING) as...
Page 192: Ink Tube Unit
Chapter 4 4.3.7 Ink Tube Unit 0014-8966 a) Removing ink tube unit 1) Drain the ink. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly >Draining the ink. 2) Remove the carriage unit. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly > Carriage Unit. 3) Disconnect five flexible cables from the main controller PCB.
Page 193 Chapter 4 b) Reassembling ink tube units When the ink tube unit has been replaced, turn on the power without mounting the printhead and the ink tanks. Then, mount the printhead and ink tanks as directed by message guidance. After detaching the joint of the ink tube unit, the joint might become easy to come off by the ink that has adhered to it. In that case, please wash the joint by alcohol and remove the adhering ink.
Page 194: Feeder Unit
Chapter 4 4.3.8 Feeder Unit 0014-8972 a) Handling the feed roller The feed roller is a functionally important part. Therefore, be sure to note the following points when handling the roller. - Do not hold the roller with one hand or warp its shape. - Do not touch the roller surface (coated surface).
Page 195: Purge Unit
Chapter 4 4.3.9 Purge Unit 0014-8978 a) Removing the purge unit 1) Turn off the power and move the carriage to above the platen. If the carriage is locked at its home position, insert a Phillips screwdriver from the right side into hole [1] in the shaft of the lift unit in the purge unit and turn it counterclockwise.
Page 196: Ink Tank Unit
Chapter 4 4.3.10 Ink Tank Unit 0014-8979 a) Removing ink tank units 1) Drain the ink. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly > Draining the ink. 2) Detach the joint [1] between the ink tube unit and ink tank unit. 3) Remove four screws [2] and five connectors [3] and then remove the ink tank unit.
Page 197 Chapter 4 b) Reinstalling ink tank units The left and right ink tank units are installed to different positions at ink supply mount unit [1]. Install the right ink tank unit at screw position [2]. Install the left ink tank unit at screw position [3]. (Installing position of each ink tank units are inner side of the printer.) F-4-43 4-25...
Page 198 Chapter 4 c) Removing the valve motor unit 1) To remove the valve motor unit, remove the ink tank cover unit. 2) Remove three screws [1], two connectors [2] and bearing [3], and then remove valve motor unit [4]. F-4-44 4-26...
Page 199: Linear Encoder
Chapter 4 4.3.11 Linear Encoder 0014-8985 a) Removing the linear encoder 1) Move the carriage to above the platen. 2) Remove two screws [1] and upper rear stay [2]. F-4-45 3) Remove two screws [1] and linear encoder [2]. F-4-46 4-27...
Page 200: Head Management Sensor
Chapter 4 4.3.12 Head Management Sensor 0014-8988 a) Removing the head management sensor 1) Remove the screw [2] and disconnect the connector [3] to remove the head management sensor [1]. F-4-47 b) Action to take after replacing the head management sensor Because the distance between the head management sensor and the carriage unit is varied from one unit to another, the printer has its optical axis corrected to adjust the non-discharging nozzle detection position prior to shipment.
Page 201: Pcbs
Chapter 4 4.3.13 PCBs 0014-8989 Do not replace the main controller PCB and the maintenance cartridge relay PCB (ROM board) at the same time. Both PCBs hold vital information, such as settings and a carriage drive time. Before either PCB is replaced, such information is temporarily saved through internal communication with the other PCB and is automatically written to the new PCB when it is installed.
Page 202: Opening The Cap And Moving The Wiper Unit
Chapter 4 4.3.14 Opening the Cap and moving the Wiper Unit 0014-8991 This section explains how to uncap the carriage and ink supply valves manually. Moving carriage when the power of the printer is off, releasing carriage lock pin and uncapping must be done manually. 1.
Page 203: Draining The Ink
Chapter 4 4.3.15 Draining the ink 0014-8993 There are two ways to drain the ink passage of inks: automatic and manual. Be sure to drain the ink from the ink passage to prevent ink leakage before disassembling any component of the ink passage or reshipping the printer. 1.
Page 204: Opening And Closing Ink Supply Valves
Chapter 4 4.3.16 Opening and closing ink supply valves 0014-8992 a) Opening and closing ink supply valves 1) Remove the ink tank cover unit. 2) Press valve lever [1] with a finger to open the ink supply valve. F-4-50 - If the printhead fixer lever is released with the ink supply valve to an ink tube open while the tube is filled with an ink, the ink in the tube could flow backward to the ink tank unit, leaking through the hollow needle in the ink tank.
Page 205: Applying The Grease
Chapter 4 4.4 Applying the Grease 4.4.1 Applying the Grease 0014-9023 Some parts require application of grease when replaced. Apply the grease(special tool) listed below. Smear the grease lightly and evenly with a flat brush or the like. For the printer disassembly/reassembly method, refer to "DISASSEMBLY/REASSEMBLY" and "parts catalog". Do not apply the grease to locations in which not designated grease may cause poor print quality.
Page 206 Chapter 4 2. Two feed roller backup [1]/ bushing [2] 3. Feed roller bearing [3] F-4-52 4. Pinch roller release cam [1] three points x 10 parts F-4-53 4-34...
Page 207 Chapter 4 5. Upper cover stay shaft hole [1]/ gear shaft [2]/ shaft end [3]/ gear tooth face [4] F-4-54 4-35...
Page 208: Adjustment And Setup Items
Chapter 4 4.5 Adjustment and Setup Items 4.5.1 Adjustment Item List 0017-8323 The following adjustment procedures need to be performed when parts have been replaced or remove and then reinstalled: T-4-1 Adjustment item Adjustment timing Multi sensor recalibration Multi sensor replacement/removal Carriage unit replacement/removal Adjusting feed roller eccentricity Feed roller...
Page 209 Chapter 4 4-37...
Page 211: Chapter 5 Maintenance
Chapter 5 MAINTENANCE...
Page 213 Contents Contents 5.1 Periodic Replacement Parts ........................5-1 5.1.1 Periodic Replacement Parts ............................ 5-1 5.2 Consumable Parts ............................5-1 5.2.1 Consumable Parts ..............................5-1 5.3 Periodic Maintenance ..........................5-2 5.3.1 Periodic Maintenance .............................. 5-2...
Page 215: Periodic Replacement Parts
Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts 0012-6595 Level Periodic Replacement Part User None Service Personnel None 5.2 Consumable Parts 5.2.1 Consumable Parts 0017-8403 Consumables Service Mode Life sheets/ Name Part number Q'ty PARTS xx COUNTER x States (Error Code) Service WASTE INK ABSORBER UNIT...
Page 216: Periodic Maintenance
Chapter 5 5.3 Periodic Maintenance 5.3.1 Periodic Maintenance 0012-6597 Level Periodic maintenance User Cleaning of ink mist and other substances(about once each month Service personnel None a) Printer cleaning To keep up with print quality and prevent troubles, clean the printer about once each month. 1) Using a damp cloth that you have wrung out completely, wipe away any dirt or paper dust from the Paper Feed Slot [1], power cord plug, and so on.
Page 217 Chapter 5 4) Using a damp cloth that you have wrung out completely, wipe inside the Top Cover to clean it. Wipe away any ink residue on the Top Cover Roller [1], all over the Platen [2], the Pinch Roller Unit [3], the Borderless Printing Ink Grooves [4], the Ejection Guide [5], the cutter guide [6], the maintenance-jet tray [7], and so on. F-5-3...
Page 218 Chapter 5 - Do not dry the interiors of the top cover with a dry cloth. Electrostatic charges could make the internal components susceptible to dirt, resulting in degraded print quality. - Do not use flammable solvents, such as thinner and benzine, on the printer. Solvents coming into contact with any electrical parts inside the printer could result in fires or electrical shock hazards.
Page 219: Troubleshooting
Chapter 6 TROUBLESHOOTING...
Page 221 Contents Contents 6.1 Troubleshooting ............................6-1 6.1.1 Outline ..................................6-1 6.1.1.1 Outline of Troubleshooting............................... 6-1 6.2 Location of Connectors and Pin Arrangement.................... 6-2 6.2.1 Main controller PCB..............................6-2 6.2.2 Carriage relay PCB..............................6-12 6.2.3 Head relay PCB..............................6-21 6.3 Version Up ..............................6-29 6.3.1 Firmware Update Tool ............................
Page 223: Outline
Chapter 6 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 0013-1940 1. Outline Troubles subject to troubleshooting are classified into those shown on the display (warning, error, and service call) and those not shown on the display. The code of warning and error is shown by combining alphanumeric characters of eight digits and four digits. The code of service call error is shown by the initial character of "E"...
Page 224: Location Of Connectors And Pin Arrangement
Chapter 6 6.2 Location of Connectors and Pin Arrangement 6.2.1 Main controller PCB 0017-8751 J3201 J3201 J3003 J3003 J3501 J3501 J3601 J3601 J1801 J1801 J3502 J3502 J3602 J3602 J3150 J3150 J2801 J2801 J3401 J3401 J2501 J2501 J1101 J1101 J1102 J1102 J2601 J2601 J1001...
Page 225 Chapter 6 J1101/J1102 Pin Number Signal name IN/OUT Function AD24 IN/OUT Address and data signal /CBE3 IN/OUT Bus command and byte enable signal IDSEL Inisharaization device select signal AD23 IN/OUT Address and data signal AD22 IN/OUT Address and data signal AD21 IN/OUT Address and data signal...
Page 226 Chapter 6 T-6-3 J1201 Pin Number Signal name IN/OUT Function Transmission Data Transmission Data Receive Data Receive Data T-6-4 J1202 Pin Number Signal name IN/OUT Function DASPN Access signal Power supply(+5V) T-6-5 J1801 Pin Number Signal name IN/OUT Function AFCONT Normal/Power saving switch signal VM_ENB VM enable signal...
Page 227 Chapter 6 J2501 Pin Number Signal name IN/OUT Function PUMPM1_AM Purge motor drive signal AM PUMPM1_AP Purge motor drive signal AP PUMPR_ENCA Pump encoder output signal A SNS5V Power supply(+5V) PUMPR_ENCB Pump encoder output signal B SNS3V Power supply(+3.3V) /CONTROL_CAM_R Pump cam sensor output signal /MEDIA_R Media sensor output signal...
Page 228 Chapter 6 J2701 Pin Number Signal name IN/OUT Function VM_26V Power supply(+26V) MISTFAN_R_ALARM Mist fan(R) alarm signal MISTFAN_VM_26V Power supply(+26V) MISTFAN_L_ALARM Mist fan(L) alarm signal T-6-11 J2702 Pin Number Signal name IN/OUT Fuction VM 26V Power supply(+26V) /DCOVER_SOL_L Upper cover lock solenoid(L) drive signal VM 26V Power supply(+26V) /DCOVER_SOL_R...
Page 229 Chapter 6 T-6-16 J3150 Pin Number Signal name IN/OUT Function IN 3- Hole sensor input signal 3- IN 3+ Hole sensor input signal 3+ IN 1+ Hole sensor input signal 1+ IN 2- Hole sensor input signal 2- IN 1- Hole sensor input signal 1- IN 2+ Hole sensor input signal 2+...
Page 230 Chapter 6 J3301 Pin Number Signal name IN/OUT Function SNS5V Power supply(+5V) /FUTO_CMP Head management sensor ink detection signal T-6-19 J3401 Pin Number Signal name IN/OUT Function VMGND VMGND VMGND VMGND VH_MONI1 VH controll signal 1 VH_ENB VH power supply ON/OFF signal VH_MONI2 VH controll signal 2 +3.3V...
Page 231 Chapter 6 J3501 Pin Number Signal name IN/OUT Function H-DASH LICC2_B Head analogue switch A/D trigger signal H0-A-DATA-0-OD_B Odd head(R) data signal 0(A) H0-A-DATA-1-OD_B Odd head(R) data signal 1(A) H0-B-HE-2_B Head(R) heat enable signal 2(B) H0-B-DATA-2-OD_B Odd head(R) data signal 2(B) H0-B-DATA-3-OD_B Odd head(R) data signal 3(B) H0-C-HE-4_B...
Page 232 Chapter 6 J3502 Pin Number Signal name IN/OUT Function H0-B-DATA-2-EV_B Even head(R) data signal 2(B) H0-A-DATA-1-EV_B Even head(R) data signal 1(A) H0-A-HE-1_B Head(R) heat enable signal 1(A) H0-A-DATA-0-EV_B Even head(R) data signal 0(A) H0-A-HE-0_B Head(R) heat enable signal 0(A) T-6-22 J3601 Pin Number Signal name...
Page 233 Chapter 6 T-6-23 J3602 Pin Number Signal name IN/OUT Function IO_ASIC_SDA IN/OUT Head ROM controll signal(data) IO_ASIC_SCL IN/OUT Head ROM controll signal(clock) H1-E-DATA-8-EV_B Even head(L) data signal 8(E) OUT ENB Head data enable signal H1-D-HE-7_B Head(L) heat enable signal 7(D) H1-D-DATA-7-EV_B Even head(L) data signal 7(D) H1-D-DATA-6-EV_B...
Page 234: Carriage Relay Pcb
Chapter 6 6.2.2 Carriage relay PCB 0012-6665 J803 J803 J703 J703 J202 J802 J802 J702 J702 J801 J801 J701 J701 J105 J104 J105 J104 J101 J101 J102 J103 J102 J103 J201 J201 F-6-2 T-6-24 J101 Pin Number Signal name IN/OUT Function VMGND VMGND...
Page 235 Chapter 6 J102 Pin Number Signal name IN/OUT Function H1-DASLK_LICC2 Head(L) analogue switch clock signal VH_DIS VH selection single H1-E-DATA-9-EV_B Even head(L) data signal 9(E) /H1-E-HE-9_B Head(L) heat enable signal 9(E) H1-F-DATA-10-EV_B Even head(L) data signal 10(F) H1-F-DATA-11-EV_B Even head(L) data signal 11(F) /H1-F-HE-11_B Head(L) heat enable signal 11(F) H1-F-DATA-11-OD_B...
Page 236 Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-DSOUT1 Head(L) temperature output signal 1 H1-DSOUT2 Head(L) temperature output signal 2 H1-C-DATA-5-OD_B Odd head(L) data signal 5(C) /H1-C-HE-5_B Head(L) heat enable signal 5(C) /H1-D-HE-6_B Head(L) heat enable signal 6(D) H1-D-DATA-6-OD_B Odd head(L) data signal 6(D) H1-D-DATA-6-EV_B Even head(L) data signal 6(D)
Page 237 Chapter 6 J104 Pin Number Signal name IN/OUT Function H0-E-DATA-8-OD_B Odd head(R) data signal 8(E) /H0-E-HE-8_B Head(R) heat enable signal 8(E) H0-D-DATA-7-OD_B Odd head(R) data signal 7(D) VH_MONI3 VH control signal 3 T-6-28 J105 Pin Number Signal name IN/OUT Function /H0-A-HE-0_B Head(R) heat enable signal 0(A) H0-A-DATA-0-EV_B...
Page 238 Chapter 6 T-6-29 J201 Pin Number Signal name IN/OUT Function ENCODER_B Linear encoder output signal B ENCODER_A Linear encoder output signal A SNS_5V Power supply(+5V) T-6-30 J202 Pin Number Signal name IN/OUT Function SNS_5V Power supply(+5V) /CRCOVER Carriage cover sensor output signal T-6-31 J701 Pin Number...
Page 239 Chapter 6 J702 Pin Number Signal name IN/OUT Function /H1-D-HE-6 Head(L) heat enable signal 6(D) H1-D-DATA-6-EV Even head(L) data signal 6(D) H1-D-DATA-7-EV Even head(L) data signal 7(D) /H1-D-HE-7 Head(L) heat enable signal 7(D) H1-E-DATA-8-EV Even head(L) data signal 8(E) H1-E-DATA-9-EV Even head(L) data signal 9(E) /H1-E-HE-9 Head(L) heat enable signal 9(E)
Page 240 Chapter 6 J703 Pin Number Signal name IN/OUT Function H1-B-DATA-2-EV Even head(L) data signal 2(B) IO_ASIC_SDA IN/OUT Head ROM control signal(data) IO_ASIC_SCL Head ROM control signal(clock) H1_LT Head(L) latch signal H1_CLK Head(L) clock signal H1-DSOUT1 Head(L) temperature output signal 1 H1-DSOUT2 Head(L) temperature output signal 2 H1-DLD_LICC2...
Page 241 Chapter 6 J802 Pin Number Signal name IN/OUT Function H0-C-HE-5 Head(R) heat enable signal 5(C) H0-C-DATA-5-OD Odd head(R) data signal 5(C) H0-D-DATA-7-OD Odd head(R) data signal 7(D) H0-D-DATA-6-OD Odd head(R) data signal 6(D) H0-D-HE-6 Head(R) heat enable signal 6(D) H0-D-DATA-6-EV Even head(R) data signal 6(D) H0-D-DATA-7-EV Even head(R) data signal 7(D)
Page 242 Chapter 6 J803 Pin Number Signal name IN/OUT Function H0-DSOUT2 Head(R) temperature output signal 2 H0-C-DATA-4-OD Odd head(R) data signal 4(C) H0-C-HE-4 Head(R) heat enable signal 4(C) H0-B-DATA-3-OD Odd head(R) data signal 3(B) H0-B-DATA-2-OD Odd head(R) data signal 2(B) H0-B-HE-2 Head(R) heat enable signal 2(B) H0-A-DATA-1-OD Odd head(R) data signal 1(A)
Page 243: Head Relay Pcb
Chapter 6 6.2.3 Head relay PCB 0017-8754 J201 J101 J202 J102 J501 J502 J203 J103 J602 J601 F-6-3 T-6-37 J101 Pin Number Signal name IN/OUT Function VHT12 Power supply VH2_FB VH2 feed back voltage Power supply Power supply Power supply Power supply Power supply Power supply...
Page 244 Chapter 6 J102 Pin Number Siganal name IN/OUT Function H1-D-HE-7 Head(L) heat enable signal 7(D) H1-D-DATA-7-EV Even head(L) data signal 7(D) H1-D-DATA-6-EV Even head(L) data signal 6(D) H1-D-HE-6 Head(L) heat enable signal 6(D) H1-D-DATA-6-OD Odd head(L) data signal 6(D) H1-D-DATA-7-OD Odd head(L) data signal 7(D) H1-C-DATA-5-OD Odd head(L) data signal 5(C)
Page 245 Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-B-HE-2 Head(L) heat enable signal 2(B) H1-B-DATA-2-OD Odd head(L) data signal 2(B) H1-B-DATA-3-OD Odd head(L) data signal 3(B) H1-C-HE-4 Head(L) heat enable signal 4(C) H1-C-DATA-4-OD Odd head(L) data signal 4(C) MLT_SENS_1IN Multi sensor signal 1 MLT_SENS_2IN Multi sensor signal 2...
Page 246 Chapter 6 J202 Pin Number Signal name IN/OUT Function H0-F-DATA-10-EV Even head(R) data signal 10(F) H0-E-HE-9 Head(R) heat enable signal 9(E) H0-E-DATA-9-EV Even head(R) data signal 9(E) H0-E-DATA-8-EV Even head(R) data signal 8(E) H0-D-HE-7 Head(R) heat enable signal 7(D) H0-D-DATA-7-EV Even head(R) data signal 7(D) H0-D-DATA-6-EV Even head(R) data signal 6(D)
Page 247 Chapter 6 J203 Pin Number Signal name IN/OUT Function H0-C-DATA-4-OD Odd head(R) data signal 4(C) H0-DSOUT2 Head(R) temperature output signal 2 H0-DSOUT1 Head(R) temperature output signal 1 H0-DASLK_LICC2 Head(R) analogue switch clock signal H0-DATA_LICC2 Head(R) analogue switch data signal H0-DLD_LICC2 Head(R) analogue switch latch signal H-DASH LICC2 Head analogue switch A/D trigger signal...
Page 248 Chapter 6 J601 Pin Number Signal name IN/OUT Function Power supply Power supply H1-E-DATA-9-OD Odd head(R) data signal 9(E) H1-F-HE-11 Head(L) heat enable signal 11(F) H1-E-DIA1 Head(L) DI sensor signal 1(E) H1-D-DIA1 Head(L) DI sensor signal 1(D) H3V_1 Power supply H3V_1 Power supply H1-B-DATA-3-EV...
Page 249 Chapter 6 T-6-46 J602 Pin Number Signal name IN/OUT Function Power supply Power supply Power supply VHT34 Power supply H0-F-DATA-10-EV Even head(R) data signal 10(F) IO_ASIC_SDA IN/OUT Head ROM control signal(data) IO_ASIC_SCL Head ROM control signal(clock) Power supply H0-C-DIA1 Head(R) DI sensor signal 1(C) H0-A-HE-1 Head(R) heat enable signal 1(A) Power supply...
Page 250 Chapter 6 J602 Pin Number Signal name IN/OUT Function H0-F-DATA-10-OD Odd head(R) data signal 10(F) H0-F-DIA1 Head(R) DI sensor signal 1(F) H0-D-HE-7 Head(R) heat enable signal 7(D) H0_CLK Head(R) clock signal H0_LT Head(R) latch signal H0-B-DATA-2-EV Even head(R) data signal 2(B) H0-A-DATA-0-OD Odd head(R) data signal 0(A) 6-28...
Page 251: Version Up
Chapter 6 6.3 Version Up 6.3.1 Firmware Update Tool 0013-9809 Use of the following tools allows you to update the firmware of the main controller incorporated in the printer from the computer. - imagePROGRAF Firmware Update Tool (for user) - L Printer Service Tool (for service) 1.
Page 252 Chapter 6 7) Click [Yes] in the [Update Confirmation] dialogue box. F-6-8 8) The firmware data is transferred to the printer. 9) After the firmware data transference has completed, the [Finish Update] dialogue box is displayed. Click the [OK]. - When the firmware has been overwritten, the printer restarts. F-6-9 2.
Page 253 Chapter 6 b) Operation 1) Showing the information of the printer The data of PRINT INF or status print is shown. (1) Choose the [Information] of the main menu button or the "[Service]-[Information]" of the main menu. F-6-11 (2) Choose the printer from the list shown to the printer information area. MEMO: - The list is refreshed when choosing the [Refresh] of the sub menu button or the "[View]-[Refresh]"...
Page 254 Chapter 6 MEMO: - The application software used to show the data and the folder used to store the files can change by the "[Service]-[Setup]" of the main menu. F-6-13 [1] This menu can change the folder used to store the file. [2] This menu can change the application software (NotePad or WordPad) used to show the data.
Page 255 Chapter 6 MEMO: - The printer list is refreshed when choosing the [Refresh] of the sub menu button or the "[View]-[Refresh]" of the main menu. - The printer is searched according to the setting of the [Specify Search Range] dialogue box after choosing the "[View]-[Specify Search Range]" of the main menu to display the dialogue box.
Page 256: Service Tools
Chapter 6 6.4 Service Tools 6.4.1 Tool List 0012-6675 T-6-47 General-purpose tools Application Long phillips scerewdriver Inserting and removing screw Phillips scerewdriver Inserting and removing screw Flat-head screwdriver Removing the E-ring Needle-nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease...
Page 257: Service Mode
Chapter 7 SERVICE MODE...
Page 259 Contents Contents 7.1 Service Mode.............................. 7-1 7.1.1 Service Mode Operation............................7-1 7.1.2 Map of the Service Mode............................7-2 7.1.3 Details of Service Mode............................7-8 7.1.4 Sample Printout ..............................7-18 7.2 Special Mode ............................7-22 7.2.1 Special Modes for Servicing ........................... 7-22...
Page 261: Service Mode Operation
Chapter 7 7.1 Service Mode 7.1.1 Service Mode Operation 0013-9799 a. How to enter the Service mode Enter the Service mode following the procedure below. 1) Turn off the printer. 2) Turn on the printer while holding down the [Paper Source]key and [Information]key. 3) "S"...
Page 262: Map Of The Service Mode
Chapter 7 7.1.2 Map of the Service Mode 0017-8416 The hierarchy of menus and parameters in the Service Mode is as shown below. T-7-1 First Level Second Level Third Level Fourth Level Fifth Level DISPLAY PRINTINF YES/NO : Select YES to execute print SYSTEM TYPE...
Page 263 Chapter 7 T-7-2 First Level Second Level Third Level Fourth Level Fifth Level COUNTER PRINTER LIFE TTL LIFE ROLL LIFE CUTSHEET LIFE A LIFE F POWER ON W-INK CUTTER WIPE CARRIAGE PRINT DRIVE CR COUNT CR DIST. PRINT COUNT PURGE CLN-A-1 CLN-A-2 CLN-A-3...
Page 264 Chapter 7 T-7-3 First Level Second Level Third Level Fourth Level Fifth Level COUNTER EXCHANGE CUTTER EXC. MTC EXC. HEAD R EXC. HEAD L EXC. BOARD EXC.(M/B) UNIT A EXC. UNIT D EXC. UNIT H EXC. UNIT K EXC. UNIT M EXC. UNIT P EXC.
Page 265 Chapter 7 T-7-4 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIA 1 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA 7 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA OTHER NAME ROLL ROLL CUTSHEET CUTSHEET MEDIASIZE1 ROLL P-SQ 44-60 P-SQ 44-60 P-SQ 36-44 P-SQ 36-44 P-SQ 24-36...
Page 266 Chapter 7 T-7-5 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIASIZE2 ROLL D-SQ 44-60 D-SQ 44-60 D-SQ 36-44 D-SQ 36-44 D-SQ 24-36 D-SQ 24-36 D-SQ 17-24 D-SQ 17-24 D-SQ -17 D-SQ -17 D-CNT 44-60 D-CNT 36-44 D-CNT 24-36 D-CNT 17-24 D-CNT -17...
Page 267 Chapter 7 T-7-6 First Level Second Level Third Level Fourth Level Fifth Level COUNTER HEAD DOT CNT. 1 HEAD DOT CNT. 2 PARTS CNT. COUNTER A OK/W1/W2/E PARTS A1 1:00 2:00 3:00 4:00 COUNTER X OK/W1/W2/E PARTS X1 1:00 2:00 3:00 4:00 SETTING...
Page 268: Details Of Service Mode
Chapter 7 7.1.3 Details of Service Mode 0017-8512 This section provides details of the Service mode menu. a) DISPLAY Displays and prints the printer information. 1) PRINF INF Prints adjustment values in the User menu, [DISPLAY] and [COUNTER] parameters on A4-size or lager paper. When roll media is used, the layout is optimized according to the media width.
Page 269 Chapter 7 b) I/O DISPLAY The status of each sensor and switch is shown in the display. Sensor and switch status is shown in the display. ON = 1 OFF or not used = 0 Screen 1 T-7-10 Upper row Lower row 10 11 12 13 14 15 16 (Display position) Screen 2...
Page 270 Chapter 7 c) ADJUST Performs adjustments and prints the adjustment and check patterns necessary for adjusting the printer parts. 1) PRINT PATTERN T-7-13 Display Description NOZZLE 1 Prints the nozzle check pattern by single direction/ single pass without using the non- discharging back up.
Page 271 Chapter 7 d) REPLACE 1) CUTTER This mode is for replacing the cutter unit. e) COUNTER Displays the life (operation frequency and time) of each unit, print counts for each media type, and else. The count values can be printed from [PRINT INF]. 1) PRINTER: Counters related to product life T-7-15 Display...
Page 272 Chapter 7 T-7-17 Display Description Unit CLN-A-1 Cumulative number of automatic cleaning 1 (normal suction) operations Times CLN-A-2 Cumulative number of automatic cleaning 2 (ink level adjusting) operations Times CLN-A-3 Cumulative number of automatic cleaning 3 (initial filling) operations Times CLN-A-6 Cumulative number of automatic cleaning 6 (strong normal suction) operations Times...
Page 273 Chapter 7 5) EXCHANGE: Counters related to parts replacement T-7-19 Display Description Unit CUTTER EXC. Cutter replacement count Times (Count of executing cutter replacement mode) MTC EXC. Maintenance cartridge replacement count Times HEAD R EXC. Printhead R replacement count Times HEAD L EXC.
Page 274 Chapter 7 9) INK-EXC: Counters related to ink tank replacement T-7-23 Display Description Unit INK-EXC(XX) XX: Ink color Cumulative count of generic ink tank replacement INK-EXC(TTL) Total amount of cumulative count of generic ink tank replacement N-INK-EXC(XX) XX: Ink color Cumulative count of refilled ink tank replacement N-INK-EXC(TTL) Total amount of cumulative count of refilled ink tank replacement...
Page 275 Chapter 7 13) MEDIASIZE2 ROLL: Counters related to roll media printing T-7-27 Display Description Unit D-SQ 44-60 Cumulative print area of paper equal to or larger than 44 inches but less than 60 inches (data size) m2/Sq.f D-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (data size) m2/Sq.f D-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (data size)
Page 276 Chapter 7 17) HEAD DOT CNT.2: Counter related to dot count T-7-31 Display Description Unit XX: Ink color (x 1,000,000) dots Cumulative dot counts of each colors Total cumulative dot counts of each colors (x 1,000,000) dots 18) PARTS CNT. : Counter related to consumable parts T-7-32 Display Description...
Page 277 Chapter 7 f) SETTING Make various settings. 1) Pth Turn on or off the head pulse rank control function. Default: OFF 2) RTC Set RTC (real time clock) after replacing the lithium battery on the main controller PCB. T-7-33 Display Description DATE yyyy/mm/dd...
Page 278: Sample Printout
Chapter 7 7.1.4 Sample Printout 0016-9412 a) PRINTINF A sample printout that is produced by executing [SERVICE MODE] > [DISPLAY] > [PRINTINF] is shown below, along with instructions about how to interpret it. xxxx PRINT INF Firm:00.49 Boot:00.31 MIT(DBF):9303 MIT(DB):1.02 S/N:DF029090 SYSTEM TYPE:DF029090 24 0 TMP:26 SIZE_LF: 0.0 SIZE_CR: 514.3...
Page 279 Chapter 7 (d) If General Adj. is executed, the paper type is indicated; if Replace Multisensor (GAP CALIB) is executed, the unit version is indicated. (e) If General Adj. is executed, the run-time temperature and relative humidity are indicated. (5) Ink saver mode setting (a) Ink saver mode status (b) Number of times ink save mode has been executed (unit: times).
Page 280 Chapter 7 b) NOZZLE 1 A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [NOZZLE 1] is shown below. Nozzle Check Pattern SERVICE F-7-2 c) OPTICAL AXIS A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [OPTICAL AXIS] is shown below. F-7-3 d) ROUGH A sample printout that is produced by executing [SERVICE MODE]>...
Page 281 Chapter 7 e) DETAIL A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [AUTO HEAD ADJ]> [DETAIL] is shown below. Printhead Adjustment Pattern A-11 A-13 A-15 A-17 A-19 A-21 A-23 A-10 A-12 A-14 A-16 A-18 A-20 A-22 A-24...
Page 282: Special Mode
Chapter 7 7.2 Special Mode 7.2.1 Special Modes for Servicing 0013-9804 This printer supports the following special modes in addition to the service mode: - PCB replacement mode - Download mode - Counter display mode 1. PCB replacement mode This mode is used when replacing the main PCB or MC relay PCB. By executing this mode, - Backup data of the settings and counter values stored in the MC relay PCB are moved to the new main PCB.
Page 285: Chapter 8 Error Code
Chapter 8 ERROR CODE...
Page 287 Contents Contents 8.1 Outline ................................ 8-1 8.1.1 Outline ..................................8-1 8.2 Warning/Error/Service Call Error ........................ 8-2 8.2.1 Code Table ................................8-2...
Page 289: Outline
Chapter 8 8.1 Outline 8.1.1 Outline 0014-9474 The printer indicates errors using the display and LEDs. If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver. The following three types of errors are displayed on the display: - Warning Status where the print operation can be continued without remedying the cause of the problem.
Page 290: Warning/Error/Service Call Error
Chapter 8 8.2 Warning/Error/Service Call Error 8.2.1 Code Table 0032-0886 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) Sheet printing Paper mismatch (cut sheet) Printing on cut sheet is not functional is selected, but Print data having a cut sheet print with a media take-up unit in use.
Page 291 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) Media take-up unit Media take-up unit use has been set to [Do 1. Press the [Online] button to set the ready. not use] at the start of printing when the media take-up unit use setting to force media take-up unit is active.
Page 292 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1030 GARO W1221 GARO W1221 (Image mode)Unknown command 1. Identify the model. A character that is located within bounds of 2. If the error has occurred with RIP, a group character or end parameter try with the printer driver.
Page 293 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1048 GL2: W0904 GL2: W0903 HP/GL2 error; polygon buffer overflow 1. Reduce the size of rendering data. The memory is full. The size of drawing data exceeds the 2.
Page 294 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1400 No ink left. Ink tank empty (continued use allowed) 1. Replace the tank. Press OK and The ink tank has run out of ink, but a 2.
Page 295 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 200F This paper Paper Size Paper mismatch (size) 1. Check paper conditions (soiling, cannot be used. Please Check Paper is too large tear-offs, residual paper chips, residual Check supported Paper Too Large...
Page 296 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2017 Paper size not detected. Paper Paper (right) side detection error Lift the release Please Reload 1. Multisensor error on light quantity lever and reload Size Undetected adjustment...
Page 297 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 201C Paper jam While printing, paper width was detected By releasing the release lever, move to Push the release to have fluctuated beyond the predefined the loading sequence, and load paper lever back.
Page 298 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2409 Paper position is not Invalid paper loading position (suspended Reload/ replace the roll paper. suitable for job/ borderless printing) Check roll paper. borderless printing.
Page 299 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2570 Ink insufficient. Ink tank short on ink 1. Replace the tank. Press OK and A suction operation was attempted, but 2. Failure of remaining ink detection 257C replace ink tank.
Page 300 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2800 No printhead Printhead Printhead [X] non-existing 1. Check the status of the printhead Install printhead. Please Check mounted. No Printhead [X]: Double-head model : The R-head does 2.
Page 301 Chapter 8 No. of non-ejecting more than 0, less than Check printout nozzles 1 color (per chip) more than 100, less Check head than 200 200 or over Check head Check head 2. Running change firmware The specifications have been changed from the versions shown below. iPF500/600/5000/700: Ver.1.33, iPF510/610/710/8000/9000: Ver.1.36 iPF8100/9100/8000S/9000S: Ver.1.37, iPF810/820/6000S: Ver.1.03 iPF605/6200: Ver.1.02, iPF5100/6100: Ver.1.38, iPF720:Ver.1.10...
Page 302 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2816 Maintenance Maint Cartridge Maintenance cartridge EEPROM error Replace the maintenance cartridge. cartridge problem. Replace Cart Communication is enabled but the Maint Cart Error information is corrupted.
Page 303 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 281B No MaintenanceCartridge Maint Cartridge The maintenance cartridge before cleaning Replace the maintenance cartridge. capacity. Replace Cart does not have an enough capacity The maintenance cartridge can be put Replacethe Maint Cart Error...
Page 304 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2827 Execute printhead Printhead non-discharge error 1. Execute cleaning. 2828 cleaning. If this (Replace printhead/ continued printing not 2. Replace printhead. 2829 message is still allowed) displayed, replace...
Page 305 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2905 Mail box full. A job save has been executed when the Reorganize data. Delete unwanted data available size of the permanent area of the on your computer hard disk space was lost.
Page 306 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2920 Media Take-up Cannot take up paper 1. Check to see if the media take-up error. An error check has been made on paper unit is switched on with the lock lever after the paper had been fed 1850 mm, but down.
Page 307 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E03 Load Papr in Cas Paper mismatch (cut sheet) Feed paper as instructed by the on- Press Online. Not cut sheet have been loaded in cassettes screen guidance.
Page 308 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E0C Manual printing Tray Selected Paper mismatch (cut sheet) Check the paper that is actually loaded is selected, but a roll is Press OK 1.
Page 309 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E15 Wrong paper type. Paper mismatch Paper mismatch (type) (on adjustment) Equalize the paper types for the first Press (lower arrow) To The second and subsequent sheets of paper and second sheets with each other in Stop: Stop Printing...
Page 310 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E1B The roll is empty. Roll Paper No roll paper available (trailing edge of roll 1. Replace the roll paper. Load/Eject: Change Paper Please Replace paper detected) 2.
Page 311 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E21 Hardware error. Power On IEEE1394 interface error 1. Restart the printer. 03130000-2E21 Again Any error has been detected while 2. Remove and reinsert the IEEE1394 Turn off printer, IEEE 1394 Error initializing IEEE1394 at startup.
Page 312 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E32 Insufficient paper All of the following conditions have been Replace the roll paper. for job met at the start of external printing: -[ON] has been selected for [Remaining Roll Paper Detection].
Page 313 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E3B Roll 2 (Lwr) jammed. During lower roll paper feeding operation, Manually rewind the paper and reload. Manually rewind the the paper was fed with the roll feed sensor roll all the way detecting the paper, but the paper detection and press OK.
Page 314 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F16 Hardware error. Power On Mist fan error 1. Check the bundled wires in the mist 03130031-2F16 Again The rotation of the mist fan is not fan drive circuit.
Page 315 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F27 Hardware error. Power On Carriage shift timeout <Supplement> 03130031-2F27 Again The target position could not be reached -If the carriage travels heavily towards Turn off printer, Carriage Timeout within a predicted operation time +3...
Page 316 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F2F Hardware error. Power On Non-ejection detection error 1. Check whether any foreign matter 03800500-2F2F Again As a result of nozzle checking made by the such as paper slip exists on the head Turn off printer, Eject.
Page 317 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F3A Hardware error. Power On Ink Supply Valve Open/Closed motor 1. Replace the ink supply unit. 03130031-2F3A Again timeout error 2. Replace the main controller PCB. Turn off printer, Valve Motor Err wait, then...
Page 318 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F47 Hardware error. Only for iPF750 series The optical axis of the head management 1. Check whether any foreign matter 3800500-2F47 sensor unit has been intercepted for some such as paper slip exists on the head Turn off printer,wait, then reasons.
Page 319 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F63 Hardware error The spectrophotometer up-down unit 1. Replace spectrophotometer up- 038A0002-2F63 upper detection sensor won't respond when down unit motor. Turn off printer, wait a a predefined pulse is sent to the 2.
Page 320 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F86 ! SP unit cover is open. Spectrophotometer cover open/closed 1. Close spectrophotometer cover. Close it and then press OK. detection sensorwon't respond. 2.
Page 321 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 4040 ERROR E196-4040 ERROR E196-4040 Checksum error 1. Start in download mode to upgrade Call for service. Call For Service The checksum of a file transmitted on the firmware.
Page 322 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 404C ERROR E196-404C ERROR E196-404C Serial number information mismatch 1. Check to see if the correct PCB is Call For Service A mismatch has been detected between the mounted, since a PCB of the wrong Call for service.
Page 323 Appendix...
Page 325 1 General Circuit Diagram General Circuit Diagram (1/8) Carriage relay PCB (1/4) J3601 J3602 J3401 Main controller PCB (1/6) GPDATA4(AFCONT) VM_ENB VMGND RGV20(+5V) VMGND RGV20(+5V) RGV16(VM) RGV20(+5V) RGV16(VM) J1801 J2601 J3001 J2702 J10D J10LH J8LH J10L J4LH J11H Upper cover Upper cover lock switch (L) lock switch (R)
Page 326 General Circuit Diagram (2/8) Carriage relay PCB (2/4) Main controller PCB (2/6) J3501 J3502 J801 J2501 J3150 J2501WH J2501B J2501A J14D J22D J18D J14DH J22DH J14L J22L J203 Pump encoder Media sensor Carriage Pump Purge motor HP sensor Lift motor sensor cam sensor Pressure...
Page 327 General Circuit Diagram (3/8) Main controller PCB (3/6) J2701 J3301 J2801 J2701WH J3301 J2801 J2701B J2701A J24D J27D J24DH J27LH J24L J27L J25D J34D J38D J29F J31D J34LH J31LH J29M J38LH J34L J31L J38L J39H J41H J40H Feed roller Feed roller Head management Feed motor Roll media...
Page 328 General Circuit Diagram (4/8) Main controller PCB (4/6) J3201 J2502 J2402 J2402 J2502 J3201WH J3201B J3201A Ink detection sensor Ink detection sensor J57D J49D J49LH J49L J51D J58D J58LH J51LH J51L J58L J108 J101 J101 J108 Ink tank ROM PCB (L) Ink tank ROM PCB (R) SR10 SR11...
Page 329 General Circuit Diagram (5/8) Option Network Board IEEE1394 Expansion Board IEEE1394 Interface Network Interface Main controller PCB (5/6) TAHITI EXIO J401 DIMM SLOT #1(near) J301 DIMM SLOT #2(far) J1201 J1202 J3002 J1001 J3002 TAHITI Serial I/F ENCODER TAG & Serial-JIG I/F USB Interface DEBUG I/F Hard disk drive...
Page 330 F-1-5 General Circuit Diagram (6/8) Main controller PCB (6/6) J3003 J3003 J101 Media take-up relay PCB J102 J101 Media take-up PCB J102 J103 J120 J73DH J121DH J73D J121D J110 J110H J112 J111 Media take-up Media take-up on/off sensor motor Media take-up paper detection sensor F-1-6...
Page 331 General Circuit Diagram (7/8) Lift cam sensor SR16 Multi sensor Printhead J502 J501 J502 Head relay PCB (1/2) J702 J703 J701 Carriage relay PCB (3/4) J201 J202 J202 Linear encoder SR14 Carriage cover sensor sensor SR13 F-1-7...
Page 332 General Circuit Diagram (8/8) Printhead Head relay PCB (2/2) J802 J803 J801 Carriage relay PCB (4/4) F-1-8...
Page 333 Feb 27 2017...

Canon imagePROGRAF iPF8000S Service Manual

Chapter 1 PRODUCT DESCRIPTION

Chapter 2 TECHNICAL REFERENCE

Chapter 4 DISASSEMBLY/REASSEMBLY

Chapter 5 MAINTENANCE

Chapter 8 ERROR CODE

Quick Links

Troubleshooting

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Summary of Contents for Canon imagePROGRAF iPF8000S

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