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Canon imagePROGRAF iPF825 Service Manual
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Canon imagePROGRAF iPF825 Service Manual

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SERVICE
MANUAL
COPYRIGHT © 2017 CANON INC.
imagePROGRAF
iPF825
February 27, 2017
Rev. 2
CANON imagePROGRAF iPF825 Rev.2 PRINTED IN U.S.A.

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  • Page 1 SERVICE MANUAL February 27, 2017 Rev. 2 CANON imagePROGRAF iPF825 Rev.2 PRINTED IN U.S.A. COPYRIGHT © 2017 CANON INC.
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 4 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.

  • Page 7: Table Of Contents

    Contents Contents Chapter 1 PRODUCT DESCRIPTION 1.1 Product Overview ............................1- 1 1.1.1 Product Overview ..............................1- 1 1.2 Features ..............................1- 3 1.2.1 Features .................................. 1- 3 1.2.2 Printhead ................................. 1- 3 1.2.3 Ink Tank................................... 1- 3 1.2.4 Cutter..................................1- 4 1.2.5 Roll Holder................................
  • Page 8 Contents 2.2.1 Operation Sequence at Power-on..........................2- 5 2.2.2 Operation Sequence at Power-off..........................2- 6 2.2.3 Print Control ................................2- 7 2.2.4 Print Position Adjustment Function ........................2- 16 2.2.5 Head Management ..............................2- 16 2.2.6 Printhead Overheating Protection Control ......................2- 16 2.2.7 Pause between Pages ............................2- 16 2.2.8 White Raster Skip ..............................2- 16 2.2.9 Sleep Mode................................2- 16 2.2.10 Hard Disk Drive ..............................2- 16...
  • Page 9 Contents 4.1.1 Service Parts ................................4- 1 4.2 Disassembly/Reassembly...........................4- 2 4.2.1 Disassembly/Reassembly ............................4- 2 4.3 Points to Note on Disassembly and Reassembly ..................4- 2 4.3.1 Note: Items that should never be disassembled...................... 4- 2 4.3.2 Moving the carriage manually..........................4- 2 4.3.3 Units requiring draining of ink ..........................
  • Page 10 Contents 7.1 Service Mode ............................. 7- 1 7.1.1 Service Mode Operation ............................7- 1 7.1.2 Map of the Service Mode ............................7- 2 7.1.3 Details of Service Mode ............................7- 8 7.1.4 Sample Printout ..............................7- 16 7.2 Special Mode............................7- 20 7.2.1 Special Modes for Servicing ..........................7- 20 Chapter 8 ERROR CODE 8.1 Outline ................................

  • Page 11: Chapter 1 Product Description

    Chapter 1 PRODUCT DESCRIPTION...
  • Page 13 Contents Contents 1.1 Product Overview ............................1-1 1.1.1 Product Overview ..............................1-1 1.2 Features ..............................1-3 1.2.1 Features .................................. 1-3 1.2.2 Printhead ................................. 1-3 1.2.3 Ink Tank................................... 1-3 1.2.4 Cutter..................................1-4 1.2.5 Roll Holder................................1-4 1.2.6 Stand ..................................1-5 1.2.7 Wheeled Output Stacker ............................1-5 1.2.8 Hard Disk Drive ...............................

  • Page 15: Product Overview

    Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0025-9205 This printer is a large-format printer that prints in a maximum width of 44 inches with high-speed photographic picture quality. This printer is a stand-mounted type printer and is capable of output to either roll media or cut sheet. [12] [11] [12]...
  • Page 16 Chapter 1 F-1-2 T-1-2 Ethernet Connector Lower Roll Unit Connector USB Port Carrying Handles Manual Pocket Accessory Box Power Supply Connector...

  • Page 17: Features

    Chapter 1 1.2 Features 1.2.1 Features 0025-9206 - Media pass in widths up to 44 inches (1117.6 mm). - Large ink tanks reduce the need for frequent ink replacement. - Uninterrupted printing from subtanks. - BK and MBK inks are loaded concurrently to eliminate the need for their replacement. - Durability will be added by maintenance kit.

  • Page 18: Cutter

    Chapter 1 1.2.4 Cutter 0020-5420 The cutter attached to the cutter unit is a round cutter. F-1-5 1.2.5 Roll Holder 0020-5421 The roller holder accepts paper tubes having inside diameters of both 2 and 3 inches. It is furnished with attachments for 2- and 3-inch diameter paper tubes. The roll holder clamps the paper tube of a roll not exceeding 150 mm in outside diameter from the inside.

  • Page 19: Stand

    Chapter 1 1.2.6 Stand 0020-6040 The stand is equipped with casters so that the printer can be easily moved. F-1-10 1.2.7 Wheeled Output Stacker 0020-5422 This is a output stacker on wheels that is attached to the front of the printer. F-1-11 T-1-3 Basket...

  • Page 20: Consumables

    Chapter 1 1.2.9 Consumables 0020-5424 Printhead The consumable printhead is the same as the one that comes with the printer. F-1-12 Ink tanks The consumable ink tanks are available in five colors: mat black, black, cyan, magenta and yellow. Each is further available in two capacities: 300 ml and 700 ml. Ink tanks that can be used with this printer are labeled "A"...

  • Page 21: Product Specifications

    Chapter 1 1.3 Product Specifications 1.3.1 Product Specifications 0025-9231 Type Bubble jet large-sized paper printer (stand model) Feeding system Roll media: Upper roll/Lower roll (front loading) Cut sheet: Paper tray (front loading) Feeding capacity - Roll media 2 roll madia Outer diameter of roll: 150 mm or less - Cut sheet 1 sheet...
  • Page 22 Chapter 1 Detection functions (Carriage Printhead presence/absence detection: Yes system) Carriage position detection: Yes Carriage home position detection: Yes Printhead fixer lever open/closed detection: Yes Carriage temperature detection: Yes Printhead height detection: Yes Non-discharging nozzle detection: Yes Non-discharging nozzle backup feature: Yes Ambient temperature/humidity detection: Yes Detection functions (Paper path Paper presence/absence detection: Yes...

  • Page 23: Detailed Specifications

    Chapter 1 1.4 Detailed Specifications 1.4.1 Print Speed and Direction 0020-5441 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Plain Paper/ Plain Paper/Recycled Paper Office Document Standard Bi-directional 1200x1200 Recycled Paper Line Document/ Draft Bi-directional 1200x1200...
  • Page 24 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Coated Paper Coated Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Heavyweight Coated Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional...
  • Page 25 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Photo Paper Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Semi-Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest...
  • Page 26 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Art Paper Fine Art Photo Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Fine Art Heavyweight Photo Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200...
  • Page 27 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Matt Film Scrim Banner 370g Image Standard Bi-directional 1200x1200 Paper High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Adhesive Matt Stretch Vinyl Image Standard Bi-directional 1200x1200 High Bi-directional...
  • Page 28 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) SPECIAL SPECIAL 1 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 SPECIAL 2 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 SPECIAL 3...

  • Page 29: Interface Specifications

    Chapter 1 1.4.2 Interface Specifications 0032-0977 a. USB (standard) (1) Interface type USB 2.0 Hi-Speed (Full speed (12 Mbits/sec), High speed (480 Mbits/sec)) (2) Data transfer system Control transfer Bulk transfer (3) Signal level Compliant with the USB standard. (4) Interface cable Twisted-pair shielded cable, 5.0 m max.

  • Page 30: Names And Functions Of Components

    Chapter 1 1.5 Names and Functions of Components 1.5.1 Front 0020-5443 [12] [11] [12] [17] [10] [13] [14] [15] [16] F-1-15 [1] Upper cover Open this cover to mount a printhead, load paper or remove per jammed jams inside the printer. [2] Ejection guides Allow printed material to be ejected.

  • Page 31: Rear

    Chapter 1 1.5.2 Rear 0025-9282 F-1-16 [1] Ethernet connector Insert an Ethernet cable into this connector. A lamp will turn on if the Ethernet cable is connected properly and the printer is ready to communicate. [2] USB port Insert a USB cable into this port. Hi-Speed USB-ready. [3] Manual pocket Have the printer manual stowed in this pocket.

  • Page 32: Top Cover (Inside)

    Chapter 1 1.5.3 Top Cover (Inside) 0020-5454 [10] [13] [11] [12] F-1-17 [1] Spur Allows paper to be ejected by suppressing its loosing. [2] Registration line Load paper to fit to this line. [3] Carriage Drives the printhead. [4] Carriage shaft The part through which the carriage travels.

  • Page 33: Carriage

    Chapter 1 1.5.4 Carriage 0020-5456 F-1-18 [1] Printhead fixer cover Clamps the printhead. [2] Printhead A principal part that houses nozzles. [3] Printhead fixer lever Locks the printhead fixer cover. [4] Shaft cleaner Keeps the carriage shaft clean. [5] Slant adjustment lever Makes fine-adjustments with the misregistration of ruled lines printed.

  • Page 34: Basic Operation

    Chapter 1 1.6 Basic Operation 1.6.1 Operation Panel 0012-6277 This section explains the functions of the buttons and the meanings of the LEDs on the operation panel. [19] [18] [17] [16] [15] [14] [10] [11] [12] [13] F-1-20 [1] Message lamp On: Indicates that a warning message is on display.

  • Page 35: Main Menu

    Chapter 1 1.6.2 Main Menu 0025-9293 The printer has a Main menu which includes a menu related to maintenance such as adjustment of ink ejection position of each nozzle and head cleaning, a menu related to printing settings such as auto cutting and ink drying time, and a menu related to parameters such as a message language. 1.
  • Page 36 Chapter 1 2. Main Menu The structure of the main menu is as follows. T-1-4 First Level Second Level Third Level Fourth Level Fifth Level [Paper Cut](*1) [No]* [Yes] [Rep. Ink Tank] [No]* [Yes] [Head Cleaning] [Head Cleaning A]* [Head Cleaning B] [Media Menu] [Cut Sheet Type] [Plain Paper](*5)
  • Page 37 Chapter 1 T-1-5 First Level Second Level Third Level Fourth Level Fifth Level [Media Menu] [Cas Paper Type] [FineArt Txtr](*5) [FineArt Wtrclr](*5) [FineArtBlockP](*5) [Canvas Matte2](*5) [JPN Paper Washi](*5) [Colored Coated](*5) [CAD Trace Paper](*5) [CAD Matte Film](*5) [CAD Clear Film](*5) [Special #] # Here, the number is 1 to 10 (*5) [Roll1(Uppr) Type]/[Roll2 [Plain Paper](*5)
  • Page 38 Chapter 1 T-1-6 First Level Second Level Third Level Fourth Level Fifth Level [Media Menu] [Roll1(Uppr) Type]/[Roll2 [Proofing Paper](*5) (Lwr) Type](*1, *2) [News Proof 1](*5) [News Proof 2](*5) [FineArt Photo](*5) [FneArt HW Photo](*5) [FineArt Txtr](*5) [FineArt Wtrclr](*5) [FineArtBlockP](*5) [Canvas Matte2](*5) [JPN Paper Washi](*5) [Colored Coated](*5) [CAD Trace Paper](*5)
  • Page 39 Chapter 1 T-1-7 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level [Paper Details] (The paper type is [Skew Check Lv.] [Standard] displayed here.) (*5) [Loose] [Off] [VacuumStrngth] [Automatic]* [Strongest] [Strong] [Standard] [Weak] [Weakest] [Width Detection] [Off] [On] [NearEnd RollMrgn] [3mm]...
  • Page 40 Chapter 1 T-1-8 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level [GL2 Settings] [Quality Manager] [Color Mode] [Monochrome] [Color (CAD) 1]* [Color (CAD) 2] [Color (CAD) 3] [Color (CAD) 4] [Color (CAD) 5] [Color (CAD) 6] [Print Quality] [Fast] [Standard]*...
  • Page 41 Chapter 1 T-1-9 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level [GL2 Settings] [Line & Pen Manager] [Enable merge] [Off]* [On] [Pen Setup] [Select Palette] [Software]* [Palette A] [Palette B] [Factory] [Define Palette] [Palette A] [Width] (Choose a pen number.) (Indicates the Width value.)
  • Page 42 Chapter 1 T-1-10 First Level Second Level Third Level Fourth Level Fifth Level [Adjust Printer] [Auto Head Adj.] [Standard Adj.] [No] [Yes] [Advanced Adj.] [No] [Yes] [Auto Print] [Off] [On]* [Manual Head Adj](*12) [No] [Yes] [Auto Band Adj.] [Standard Adj.] [No] [Yes] [Advanced Adj.]...
  • Page 43 Chapter 1 T-1-11 First Level Second Level Third Level Fourth Level Fifth Level [Interface Setup] [TCP/IP](*18) [Protocol](*4) [BOOTP] [On] [Off]* [RARP] [On] [Off]* [IP Setting](*14) [IP Address] 0.0.0.0 to 255.255.255.255 [Subnet Mask] 0.0.0.0 to 255.255.255.255 [Default G/W] 0.0.0.0 to 255.255.255.255 [NetWare](*18) [NetWare] [On]...
  • Page 44 Chapter 1 T-1-12 First Level Second Level Third Level Fourth Level Fifth Level [Maintenance] [Replace P.head] [No] [Yes] [Repl. S. Cleaner] [No] [Yes] [Move Printer] [Level 1]* [Level 2] [Level 3] [System Setup] [Warning] [Buzzer] [Off] [On]* [Detect Mismatch] [Pause] [Warning] [None]* [Keep Media Size]...
  • Page 45 Chapter 1 T-1-13 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Length Unit] [meter]* [feet/inch] [Time Zone](*18) [0: London (GMT)] [+1: Paris, Rome] [+2: Athens, Cairo] [+3: Moscow] [+4: Eerevan, Baku] [+5: Islamabad] [+6: Dacca] [+7: Bangkok] [+8: Hong Kong] [+9: Tokyo, Seoul] [+10: Canberra]...
  • Page 46 Chapter 1 T-1-14 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Language] [Japanese] [English] [Francais] [Italiano] [Deutsch] [Espanol] [Pyccknn] [Chinese] [Korea] [Contrast Adj.] -4 to 4 [Reset PaprSetngs](*18) [No] [Yes] [Erase HDD Data] [High Speed](*18) [No] [Yes] [Secure High Spd.](*18) [No]...
  • Page 47 Chapter 1 3. Main menu during printing The structure of the main menu during printing is as follows. T-1-15 First Level Second Level Third Level Fourth Level Fifth Level [Menu Durng Prtng] [Head Cleaning] [Head Cleaning A] [Head Cleaning B] [Fine Band Adj.] -5 to 5 [Information]...
  • Page 48 Chapter 1 4. Main Menu Settings Main menu items are described in the following tables. T-1-16 Setting Item Description/Instructions [Paper Cut] Displayed if a roll is loaded. Choose Yes to cut the roll at the current position. The paper will be fed, if necessary, so that the sheet is at least 10 cm (39.4 in.)long after the cut.
  • Page 49 Chapter 1 [Paper Details] T-1-18 Setting Item Description/Instructions (The paper type is displayed [Roll DryingTime] Specify the time to wait for the ink to dry for each sheet. here.) [Scan Wait Time] Specify the time to wait for the ink to dry between each scan in bidirectional printing, in consideration of how quickly the ink dries.
  • Page 50 Chapter 1 [Job Management] T-1-19 Setting Item Description/Instructions [Print Job] [Job List] (Choose a print [Delete] Delete the current job or queued jobs. job) [Preempt Jobs] Print the job first after the current print job is finished printing. [Stored Job] [Mailbox List] (Enter a password [Job List]-[Print]...
  • Page 51 Print by the standard color. [Color (CAD) 2] Print by the bright color. [Color (CAD) 3] Print by the color emulated the Canon iPF500/iPF600/iPF700/iPF510/iPF610/iPF710/ iPF605/iPF720/iPF810/iPF820. [Color (CAD) 4] Print by the color emulated the HP Designjet 500/800. [Color (CAD) 5] Print by the color emulated the HP Designjet 1000.
  • Page 52 [Advanced Adj.] Choose this option when using paper other than genuine Canon paper, or paper for purposes other than checking output. Choose Yes to have the printer print and read a band adjustment test pattern for automatic adjustment of the feed amount.
  • Page 53 Chapter 1 [Interface Setup] T-1-22 Setting Item Description/Instructions [EOP Timer] Specify the timeout period before cancellation of print jobs that cannot be received by the printer. [TCP/IP] [IP Mode] Choose whether the printer IP address is configured automatically or a static IP address is entered manually. [Protocol] [DHCP] Specify the protocol used to configure the IP address...
  • Page 54 Chapter 1 [System Setup] T-1-24 Setting Item Description/Instructions [Warning] [Buzzer] Set the buzzer. Choose On for the buzzer to sound once for warnings and three times for errors. [Detect Mismatch] Choose Warning for notification (display of a warning message) during printing if the paper type specified in the printer menu does not match the paper type in the printer driver.
  • Page 55 Chapter 1 [Admin Menu] T-1-25 Setting Item Description/Instructions [Change Password] By setting a password, you can restrict menu display and configuration as follows. You can input between 0 and 9999999. - Viewing and configuration by administrators only IPv4 Settings Change Password Init.Admin.Pswd - Viewing and configuration by administrators, and only viewing by other users Interface Setup settings (except IPv4 Settings )
  • Page 56 Chapter 1 [Information] T-1-26 Setting Item Description/Instructions [System Info] [Version] [Firmware] Displays the version of the printer and firmware. [Boot] Displays the version of the boot ROM. [MIT] Displays the version of the MIT database format. [s/n] Displays the printer's serial number. [MAC] Displays the MAC address of the printer.

  • Page 57: Safety And Precautions

    Chapter 1 1.7 Safety and Precautions 1.7.1 Safety Precautions 1.7.1.1 Moving Parts 0020-5470 Be careful not to get your hair, clothes, or accessories caught in the moving parts of the printer. These include the carriage unit activated by the carriage motor, carriage belt, ink tube and flexible cable; feed motor-driven feed roller and pinch roller; and purge motor-driven purge unit.

  • Page 58: Adhesion Of Ink

    Chapter 1 1.7.1.2 Adhesion of Ink 0020-5471 1. Ink passages Be careful not to touch the ink passages of the printer or to allow ink to stain the workbench, hands, clothes or the printer under repair. The ink flows through the ink tank unit, carriage unit, purge unit, maintenance jet tray, borderless print ink groove, maintenance cartridge and the ink tubes that relay ink to each unit.
  • Page 59 Chapter 1 2. Ink mist Since the printhead prints by squirting ink onto the media, a minute amount of ink mist is generated in the printing unit during printing. The ink mist is collected in the printer by the airflow. However, uncollected ink mist may stain the platen unit, carriage unit, carriage shaft unit, external unit, or purge unit. These stains may soil the print media or hands and clothes when servicing the printer, wipe them off carefully with a soft, well-wrung damp cloth.

  • Page 60: Electric Parts

    Chapter 1 1.7.1.3 Electric Parts 0020-5474 The electrical unit of the printer is activated when connected to the AC power supply. At the rear of the printer are the main controller, power supply, interface connector, and optional media take-up unit connector. The head relay PCB and carriage relay PCB are incorporated in the carriage unit, and the operation panel is located on the upper right cover.

  • Page 61: Other Precautions

    Chapter 1 1.7.2 Other Precautions 1.7.2.1 Printhead 0020-1924 1. How to Handle the Printhead Do not open the printhead package until you are ready to install the head. When installing the printhead in the printer, hold the knob and then remove the protective cap 1 and protective cap 2 in that order. Do not reattach the protective cap to the printhead because the cap may damage the nozzles.

  • Page 62: Ink Tank

    Chapter 1 1.7.2.2 Ink Tank 0012-6292 1. Unpacking the Ink Tank Do not unpack the ink tank until you are ready to install it. When installing the ink tank, be sure to shake it slowly 7 to 8 times before unpacking it. Otherwise, the ink ingredients may precipitate and degrade the print quality. To prevent foreign matter from entering the ink port, install the unpacked ink tank in the printer immediately.

  • Page 63: Handling The Printer

    Chapter 1 1.7.2.3 Handling the Printer 0020-5475 1. Precautions against Static Electricity Certain clothing may generate static electricity, causing an electrical charge to build up on your body. Such a charge can damage electrical devices or change their electrical characteristics. In particular, never touch the printhead contact[1].
  • Page 64 Chapter 1 3. Contact of Linear Scale/Carriage Shaft Do not touch the linear scale and carriage shaft when the upper cover is opened, for maintenance. Touching the linear scale and carriage shaft might cause abnormal movement of the carriage and produce defective prints. F-1-30 [1] Linear Scale [2] Carriage Shaft...

  • Page 65: Precautions When Servicing Printer

    Chapter 1 1.7.3 Precautions When Servicing Printer 1.7.3.1 Notes on the Data Stored in the Printer 0013-5942 This printer counts the print length, number of ink tank replacements, carriage driving time, number of cleaning operations, number of cutter operations, and so on and stores them in the main controller's EEPROM as a COUNTER in Service mode.

  • Page 66: Disposing Of The Lithium Battery

    Chapter 1 1.7.3.6 Disposing of the Lithium Battery 0013-5952 The main controller PCB of this printer is equipped with a lithium battery to back up various data. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. "For CA, USA Only Included battery contains Perchlorate Material-special handling may apply.

  • Page 67: Chapter 2 Technical Reference

    Chapter 2 TECHNICAL REFERENCE...
  • Page 69 Contents Contents 2.1 Basic Operation Outline..........................2-1 2.1.1 Printer Diagram ............................... 2-1 2.1.2 Print Signal Sequence ............................. 2-2 2.1.3 Print Driving ................................2-3 2.2 Firmware..............................2-5 2.2.1 Operation Sequence at Power-on ........................... 2-5 2.2.2 Operation Sequence at Power-off ........................... 2-6 2.2.3 Print Control................................
  • Page 70 Contents 2.4.6 Maintenance Cartridge Relay PCB ........................2-42 2.4.6.1 Maintenance cartridge relay PCB components........................2-42 2.4.7 Power Supply................................. 2-42 2.4.7.1 Power supply block diagram ..............................2-42 2.5 Detection Functions with Sensors ......................2-43 2.5.1 Covers..................................2-43 2.5.2 Ink passage system ............................... 2-44 2.5.3 Carriage system..............................

  • Page 71: Basic Operation Outline

    Chapter 2 2.1 Basic Operation Outline 2.1.1 Printer Diagram 0025-9729 A printer diagram is shown below. Operation panel PCB Maintenance cartridge relay PCB Main controller PCB IC601-IC604 Maintenance cartridge SO-DIMM SDRAM ROM PCB Ink tank IC802 IC701/IC703 CN201 J1801 EEPROM FLASH ROM Power supply PCB Ink tank ROM PCB...

  • Page 72: Print Signal Sequence

    Chapter 2 2.1.2 Print Signal Sequence 0025-9730 The signal sequence from when the printer receives the print signals until printing starts is shown in the following figure. Image data Host computer Mask pattern data Heat pulse Printer driver Command data PCI bus Data bus Universal sirial bus...

  • Page 73: Print Driving

    Chapter 2 2.1.3 Print Driving 0013-5398 Print and control signals are transferred via the carriage relay PCB and head relay PCB to the printheads to discharge inks from the nozzle assembly at printing. Each printhead has 12 trains of nozzles arranged in a zigzag pattern. This printer uses one printhead.
  • Page 74 Chapter 2 2. Print drive timing Each printhead houses 12 trains of nozzles, which share the same data transfer clock (Hx-CLK) and data latch pulses (Hx-LT). Even-numbered nozzle data (Hx-x-DATA-x-EV), odd-numbered nozzle data (Hx-x-DATA-x-OD) and the Heat Enable (Hx-x-HE-x) signal are generated for each nozzle train and controlled individually.

  • Page 75: Firmware

    Chapter 2 2.2 Firmware 2.2.1 Operation Sequence at Power-on 0012-6310 The sequence of printer operations, from power-on to transition to online mode, is flowcharted below. The printer takes less than 1 minute to initialize itself(*). * Excluding the times spent supplying inks and cleaning the printhead after leaving the printer for extended periods of time. Power Button ON - Initialization of software Device/resource...

  • Page 76: Operation Sequence At Power-Off

    Chapter 2 2.2.2 Operation Sequence at Power-off 0012-6311 Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below. If the power cord is disconnected from the wall outlet or the upper cover or any other cover is opened, the printer cancels the ongoing operation and shuts down immediately.

  • Page 77: Print Control

    Chapter 2 2.2.3 Print Control 0020-5482 1. Print mode This printer is capable of fast, high-quality printing without blur and non-uniform density by changing the carriage operation, media feeding, other printing methods according to the selected media type, print quality, print data and so on. Printing is performed for each color using a maximum of 16 paths in each print mode according to the selected print quality.
  • Page 78 Chapter 2 Printing Modes...
  • Page 79 Chapter 2...
  • Page 80 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Plain Paper/ Plain Paper/Recycled Paper Office Document Standard Bi-directional 1200x1200 Recycled Paper Line Document/ Draft Bi-directional 1200x1200 Text Standard Bi-directional 1200x1200 Image Draft Bi-directional 1200x1200 Standard...
  • Page 81 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Coated Paper Coated Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Heavyweight Coated Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional...
  • Page 82 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Photo Paper Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Semi-Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest...
  • Page 83 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Art Paper Fine Art Photo Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Fine Art Heavyweight Photo Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200...
  • Page 84 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Matt Film Scrim Banner 370g Image Standard Bi-directional 1200x1200 Paper High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Adhesive Matt Stretch Vinyl Image Standard Bi-directional 1200x1200 High Bi-directional...
  • Page 85 Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) SPECIAL SPECIAL 1 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 SPECIAL 2 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 SPECIAL 3...

  • Page 86: Print Position Adjustment Function

    Chapter 2 2.2.4 Print Position Adjustment Function 0012-6313 This printer supports a print position adjustment for the vertical and horizontal print positions, the bidirectional print position of the printhead mounted on the car- riage, and the feedrate. There are two adjustment modes for the print: automatic adjustment, in which print position adjustment patterns printed are detected by the multi sensor attached to the lower left part of the carriage, and manual adjustment, in which print position adjustment patterns that are slightly modified from one another are printed, so that visually verified adjustment values can be set from the operation panel.
  • Page 87 Chapter 2 - Job preservation - Preserved job print - Job queue handling 1) Early release of the host computer Each print job received from the host computer is preserved to the hard disk drive attached to the printer, so the printer can proceed with independent printing, releasing the host computer before the print job completes.

  • Page 88: Printer Mechanical System

    Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 0020-5485 The mechanical components of the printer can be broadly divided into an ink passage and a paper path. The ink passage consists mainly of the ink tank unit [1] and the printhead mounted on the carriage unit [2], the purge unit [3] and the maintenance cartridge [4]. Its functions are to supply, circulate and suck inks and more.

  • Page 89: Ink Passage

    Chapter 2 2.3.2 Ink Passage 2.3.2.1 Ink Passage 2.3.2.1.1 Overview of Ink Passage 0020-5486 The ink passage houses the ink tank, printhead, caps, maintenance cartridge, waste ink collector, ink tubes interconnecting the mechanical units, suction pump driv- en mainly for sucking inks and so on. Its functions include supplying, circulating and sucking inks. The ink passage (per color) is schematically shown below, along with the ink flow.

  • Page 90: Ink Tank Unit

    Chapter 2 2.3.2.2 Ink Tank Unit 2.3.2.2.1 Structure of Ink Tank Unit 0020-5487 a) Ink tanks The ink level in each ink tank is memorized in EEPROM attached to the tank and is detected as a dot count on the basis of the EEPROM information. When an electrode attached to a hollow needle detects no continuity, it displays a message reporting that the ink tank is nearly empty.
  • Page 91 Chapter 2 e) Subtank The subtank installed under each ink tank complements the work of the ink tank, agitating the ink in the tank. If the ink tank runs out of the ink while printing, the ink stored in the subtank is available, allowing the ink tank to be replaced without having to stop printing. f) Ink supply valves Located halfway between each subtank and the ink tube, the ink supply valve prevents ink leaks that may occur when the ink tube on the ink tank is released during replacement of the ink tank.

  • Page 92: Carriage Unit

    Chapter 2 2.3.2.3 Carriage Unit 2.3.2.3.1 Functions of Carriage Unit 0020-5488 a) Printhead mounting function The carriage, which fixes the printhead in position mechanically, is connected to the contacts of the head relay PCB. b) Control function The carriage carries a carriage relay PCB, which relays drive signals from the main controller PCB, a head relay PCB, which relays printhead drive signals to the printhead, a linear encoder, which generates print timing signals, and a multi sensor, which detects the width of paper and skews in it, adjusts is registration and the head height.

  • Page 93: Structure Of Carriage Unit

    Chapter 2 2.3.2.3.2 Structure of Carriage Unit 0020-5492 a) Printhead mount The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever. When the printhead is secured to the carriage, the signal contact of the head relay PCB is pressed against that of the printhead to convey print signals. Furthermore, the ink passage from the ink tanks is connected to the printhead via the ink tubes.
  • Page 94 Chapter 2 The multi sensor attached to the lower left part of the carriage consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading edges and width of paper and skews in it, and to adjust its registration and head height. The multi sensor reference has a white plate attached to it, so that a reference value can be calculated during carriage height measurement by measuring the intensity of light reflected upon the white plate.

  • Page 95: Printhead

    Chapter 2 2.3.2.4 Printhead 2.3.2.4.1 Structure of Printhead 0013-8015 Each printhead is an integrated assembly of six trains of nozzles. Capable of controlling each nozzle individually, each printhead implements discharge control for six colors by itself. a) Nozzle arrangement The nozzle assembly is formed of 1,280 nozzles arranged at 600-dpi intervals in a zigzag pattern, offering a total of 2,560 nozzles 1,200-dpi intervals. 1/1200inch 1278 1279...

  • Page 96: Purge Unit

    Chapter 2 2.3.2.5 Purge Unit 2.3.2.5.1 Functions of Purge Unit 0020-5700 To maintain high print quality, the purge unit performs maintenance of the nozzles of the printhead. The purge unit supports a capping function, cleaning function, and ink supply function. a) Capping function The capping function presses the cap of the purge unit against the face plate on the nozzle section of the printhead to prevent nozzle drying and dust adhesion.
  • Page 97 Chapter 2 Cleaning operation timings are as follows. Ink consumption Printer status Cleaning operation (typ.)*1 Standby 168 hours elapsed capped Cleaning 1 (Normal Cleaning) At least 720 to 960 hours elapsed since the last session of Cleaning 2, 3, 6 or 10 (480 hours after Cleaning 6 (Normal initial installation) (strong) Cleaning)

  • Page 98: Structure Of Purge Unit

    Chapter 2 2.3.2.5.2 Structure of Purge Unit 0020-5494 a) Caps The caps cap the nozzle assembly in the left printhead during capping and cleaning. The part of the caps that comes into contact with the face plate of the nozzle assembly is made of rubber.
  • Page 99 Chapter 2 rotate is detected by a pump cam sensor. HP maintenance jet tray Pump cam sensor HP maintenance jet suction pump Suction Suction pump pump Rotating rollers Ink tubes Purge motor HP maintenance jet pump motor HP maintenance jet Pump encoder sensor pump encoder sensor F-2-17...

  • Page 100: Maintenance Cartridge

    Chapter 2 2.3.2.6 Maintenance Cartridge 2.3.2.6.1 Maintenance Cartridge 0020-5497 a) Maintenance cartridge The maintenance cartridge can store waste ink. b) Detection of waste ink in maintenance cartridge The quantity of waste ink in the maintenance cartridge is measured by counting dots. When the quantity of the waste ink reaches about 80% of the cartridge capacity, the warning message "Check maint cartridge capacity"...

  • Page 101: Air Flow

    Chapter 2 2.3.2.7 Air Flow 2.3.2.7.1 Air Flow 0020-5500 This printer is provided with four fans: two mist fans for collecting ink mist, a suction fan for allowing paper to be sucked onto the platen and a BP maintenance jet suction fan for collecting idle discharges. Ink mist floating during printing or springing back from the paper is collected by internal air flow in the printer into the mist fan unit through a mist suction opening.

  • Page 102: Paper Path

    Chapter 2 2.3.3 Paper Path 2.3.3.1 Outline 2.3.3.1.1 Overview of Paper Path 0020-5503 The paper pass comprises an upper roll media pick-up drive unit, a lower roll media pick-up drive unit, a feed roller, a pinch roller pressure drive unit that pressurizes and depressurizes the pinch roller, a roll holder drive unit that drives the roll holder and sensors that detect the transport status of paper to feed paper in three different ways, and transport and eject the paper.

  • Page 103: Paper Path

    Chapter 2 2.3.3.2 Paper Path 2.3.3.2.1 Structure of Pick-up/Feed Unit 0020-5505 a) Roll media pick-up The components of the roll media pick-up consists include a pick-up roller driven by a roll media pick-up motor, a roller that follows the motion of the pick-up roller, a roll media pick-up roller clutch that controls the driving of the pick-up roller and a roll media pick-up cam clutch that controls the rise and fall of the roller.
  • Page 104 Chapter 2 Pinch roller pressure release shaft Pinch roller pressure detection sensor Pinch roller release detection sensor Sensor flag Down Pinch roller unit Pinch roller pressure clutch Pinch roller pressure motor Flapper solenoid:ON (During roll media loaded) Flapper solenoid:OFF (During cut sheet loaded) Route of roll media Route of cut sheet Flapper solenoid...
  • Page 105 Chapter 2 Paper feeds horizontally under the printheads on the carriage as it is kept level on the platen to prevent cockling. Pinch roller Feed roller Feed motor F-2-23 2-35...

  • Page 106: Cutter Unit

    Chapter 2 2.3.3.3 Cutter Unit 2.3.3.3.1 Structure of Cutter Unit 0020-5538 When a roll media is used, the cutter unit cuts the leading end of the roll on loading and also cuts the roller on paper ejection. Whether cutting takes place or not depends on the relevant printer driver setting in the main menu.

  • Page 107: Printer Electrical System

    Chapter 2 2.4 Printer Electrical System 2.4.1 Outline 2.4.1.1 Overview 0020-5539 The printer electrical system consists of the main controller PCB and lower roll unit PCB and power supply PCB and hard disk drive which are mounted on the back side of the printer, the carriage relay PCB, the head relay PCB, and printhead which are mounted in the carriage, the operation panel on the right upper cover and other electrical components such as sensors, and motors.
  • Page 108 Chapter 2 Power supply PCB Main controller PCB +26V generation function IC1501/IC1701 AC inlet IC1601-IC1603 +21.5V generation function Power supply control function BAT801 IC601-IC604 SO-DIMM Lithium battery SDRAM IC802 IC803 EEPROM Host computer Interface control function Network Board IC1201 Hard disk drive control function HDD controller Linear encoder Linear encoder detection function...

  • Page 109: Main Controller

    Chapter 2 2.4.2 Main Controller 2.4.2.1 Main controller PCB components 0020-5546 IC802 IC802 IC601 IC601 IC2802 IC2802 IC3100 IC3100 IC602 IC602 IC4101 IC4101 IC2700 IC2700 IC701 IC701 BAT801 BAT801 IC603 IC603 IC4501 IC4501 IC4601 IC4601 IC703 IC703 IC2900 IC2900 IC4602 IC4602 IC604 IC604...
  • Page 110 Chapter 2 This function controls the clutches and solenoids based on the control signal from the ASIC. Motor control function This function controls the carriage motor, feed motor, valve motor, purge motor and lift motor based on the input signals from sensors. b) Driver IC (IC2700) This IC generates a HP maintenance jet pump motor control signal based on the control signal from the ASIC.

  • Page 111: Carriage Relay Pcb

    Chapter 2 2.4.3 Carriage Relay PCB 2.4.3.1 Carriage relay PCB components 0020-5553 F-2-28 a) Image data relay function This function relays the image data from the main controller PCB to the printhead. The function for processing image data is not supported. b) Sensor relay function This function relays the input signals from the multi sensor, printhead fixer lever sensor, and linear encoder to the main controller PCB.

  • Page 112: Motor Driver

    Chapter 2 2.4.5 Motor Driver 2.4.5.1 Lower roll unit PCB components 0020-5556 F-2-30 a) Driver IC (IC2) The lower roll media pick-up motor is controlled on the basis of a control signal generated from the main controller PCB. b) Clutch/solenoid control function The clutch and solenoid are controlled on the basis of a control signal generated from the main controller PCB.

  • Page 113: Detection Functions With Sensors

    Chapter 2 2.5 Detection Functions with Sensors 2.5.1 Covers 0020-5557 Upper cover lock switch Pinch roller pressure release switch Ink tank cover switch Lower roll unit release detection switch F-2-33 Upper cover lock switch (L) / (R) The microswitch-based upper cover lock switches detect the open/closed states of the upper cover. When the upper cover close, the switches are pressed to detect the closed state of the upper cover.

  • Page 114: Ink Passage System

    Chapter 2 2.5.2 Ink passage system 0020-5560 Agitation cam sensor Valve open/closed detection sensor Pump cam sensor HP maintenance jet Pump encoder sensor pump encoder sensor Head management sensor F-2-34 Pump cam sensor As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted. The status of the purge unit, such as capped, suction and wiping, is detected by the combination of the pump cam sensor detection and the control of pump motor rotation by the pump encoder sensor.
  • Page 115 Chapter 2 Pump encoder sensor/HP maintenance jet pump encoder sensor The photointerrupter-based sensor reads slits in the encoder film of the Purge motor/HP maintenance jet pump motor and controls the amount of its rotaion accord- ingly. Slits Sensor F-2-36 Valve open/closed detection sensor The photointerrupter-based valve open/closed detection sensor detects the status of the valve.

  • Page 116: Carriage System

    Chapter 2 2.5.3 Carriage system 0020-5567 Linear encoder sensor Printhead fixer lever sensor Multi sensor Linear scale Carriage HP sensor Lift cam sensor F-2-39 Printhead fixer lever sensor The photointerrupter-type printhead fixer lever sensor detects the opening and closing of the printhead fixer lever. When the printhead fixer lever is closed, the sensor arm shields the sensor light, causing the sensor to detect the closed state of the printhead fixer lever.
  • Page 117 Chapter 2 Printhead contact detection The printhead contact detects the status of printhead installation by electrical means. The contact detects the status of contact from voltage changes in the flexible cables on the carriage side that come into contact with two terminals of the printhead with remote contact surfaces, the power terminals and GND terminal.

  • Page 118: Paper Path System

    Chapter 2 2.5.4 Paper path system 0020-5570 Pinch roller release Feed roller detection sensor encoder sensor Feed roller HP sensor Media sensor Pinch roller pressure detection sensor Cutter HP sensor Cutter left position sensor Roll media width detection sensor (Lower roll media width detection sensor) Roll media pick-up roller paper detection sensor (Lower roll media pick-up roller...
  • Page 119 Pinch roller pressure detection sensor The photointerrupter-type pinch roller pressure detection sensor detects the pressurization of the pinch roller if the pinch roller pressure cam rotates to shield the sensor light. Pinch roller release detection sensor The photointerrupter-type pinch roller release detection sensor detects the depressurization of the pinch roller if the pinch roller pressure cam rotates to shield the sensor light.

  • Page 120: Others

    2.5.5 Others 0020-5569 Temperature/humidity detection sensor F-2-42 Temperature/humidity detection sensor The temperature/humidity detection sensor detects the temperature and relative humidity around the printer to implement head height adjustment, mainte- nance jet control, waste ink evaporation calculation and suction fan control on the basis of the temperature and relative humidity thus measured.

  • Page 121: Chapter 3 Installation

    Chapter 3 INSTALLATION...
  • Page 123 Contents Contents 3.1 Transporting the Printer ..........................3-1 3.1.1 Transporting the Printer............................3-1 3.1.1.1 Transporting the Printer ................................3-1 3.1.2 Reinstalling the Printer ............................3-13 3.1.2.1 Reinstalling the Printer................................3-13...

  • Page 125: Transporting The Printer

    Chapter 3 3.1 Transporting the Printer 3.1.1 Transporting the Printer 3.1.1.1 Transporting the Printer 0020-5610 When transporting the printer, the printhead must be capped and stay in the carriage. In spite of this precaution, shocks incurred during transportation can damage the printhead. Print the nozzle check pattern before making preparations for transporting the printer, pint the nozzle check pattern again after installing the printer at the new lo- cation, and then compare the two printouts.
  • Page 126 Chapter 3 The printer main unit weights approximately 110 kg. When moving the printer, have at least six people hold it from both sides taking care not to hurt their back. F-3-3 Do not place or transport the printer with load placed only at the center of the printer. Otherwise the printer can be deformed or damaged. F-3-4...
  • Page 127 Chapter 3 When tilting the printer, be sure to hold the carrying handles or the bottom's metal cover of the printer and place a cardboard or blanket on the floor to prevent damage to the printer. F-3-5 When tilting the printer, support the printer at bottom left and right side of the printer. If the printer is supported at any other location, the printer may be damaged or deformed.
  • Page 128 Chapter 3 a. LEVEL 0 Moving the printer on the same floor without difference in grade Item Description [MOVE PRINTER] on the Main menu This need not be performed. Allowed tilting angle Do not tilt. Ink consumption No ink is consumed. Ink tank It may be installed or removed.
  • Page 129 Chapter 3 b. LEVEL 1 Moving the printer on a floor with difference in grade or by truck Item Description [MOVE PRINTER] on the Main menu Perform [LEVEL 1]. Allowed tilting angle Lengthwise: -30 to +30 degrees Rotation: -10 to +10 degrees Ink consumption No ink is consumed.
  • Page 130 Chapter 3 8) Remove the ejection support and lower the ejection guide. F-3-9 9) Install the belt stopper. F-3-10 When mounting the belt stopper, be careful not to move the carriage by applying too much pressure. If the carriage moves when the heads are capped, the rubber part of the cap may touch the nozzles on the heads and damage the print head.
  • Page 131 Chapter 3 c-1. LEVEL 2 Transporting by plane or ship Item Description [MOVE PRINTER] on the Main menu Perform [LEVEL 2]. Allowed tilting angle Lengthwise: -30 to +30 degrees Rotation: -30 to +30 degrees Ink consumption Approximately 200ml of ink is consumed. Ink tank Remove all ink tanks.
  • Page 132 Chapter 3 c-2. LEVEL 3 Moving the printer on its end Transporting in low temperature environment such as subzero Item Description [MOVE PRINTER] on the Main menu Perform [LEVEL 3]. Allowed tilting angle Lengthwise: -90 to +90 degrees Rotation: -30 to +30 degrees Ink consumption Approximately 700ml of ink is consumed.
  • Page 133 Chapter 3 7) Lift stopper [1] in the ink tank lock lever and raise ink tank lock lever [2] until it won't go farther and then push it to the front. F-3-12 8) Remove all ink tanks. F-3-13 Put the removed ink tanks in the plastic bag with the ink supply part [1] upward and close the opening. F-3-14...
  • Page 134 Chapter 3 9) Depressing unlock lever [1], replace all ink tank lock levers softly in original position. F-3-15 10) Close the ink tank cover. Ink drainage is performed automatically. Replace the maintenance cartridge when the cartridge replacement message appears. When transporting the printer, install the new maintenance cartridge to avoid the ink leakage. 11) When the completion message of [MOVE PRINTER] appears, turn off the power, and remove the power cord and interface cable.
  • Page 135 Chapter 3 13) Remove the ejection support and lower the ejection guide. F-3-18 14) Install the belt stopper. F-3-19 When mounting the belt stopper, be careful not to move the carriage by applying too much pressure. If the carriage moves when the heads are capped, the rubber part of the cap may touch the nozzles on the heads and damage the print head.
  • Page 136 Chapter 3 d. Replacing consumable parts during transportation During [MOVE PRINTER], if a message to replace consumable parts appear, check the consumable parts counter from service mode and replace the necessary consumable parts that is over the threshold value of counter in the following table. See "Service mode"...

  • Page 137: Reinstalling The Printer

    Chapter 3 3.1.2 Reinstalling the Printer 3.1.2.1 Reinstalling the Printer 0020-5722 1. Installing after transporting by LEVEL 0 or LEVEL 1. If ink drainage was not performed when transporting by LEVEL 0 or 1, remove the belt stopper and attach the power cord and interface cable after moving the printer to the installation location, and then check the operation of the printer (with test pattern).
  • Page 138 Chapter 3 3-14...

  • Page 139: Disassembly/Reassembly

    Chapter 4 DISASSEMBLY/REASSEMBLY...
  • Page 141 Contents Contents 4.1 Service Parts .............................. 4-1 4.1.1 Service Parts ................................4-1 4.2 Disassembly/Reassembly........................... 4-2 4.2.1 Disassembly/Reassembly ............................4-2 4.3 Points to Note on Disassembly and Reassembly ..................4-2 4.3.1 Note: Items that should never be disassembled...................... 4-2 4.3.2 Moving the carriage manually..........................4-2 4.3.3 Units requiring draining of ink ..........................

  • Page 143: Service Parts

    Chapter 4 4.1 Service Parts 4.1.1 Service Parts 0012-6508 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up" and handle appropriately.

  • Page 144: Disassembly/Reassembly

    Chapter 4 4.2 Disassembly/Reassembly 4.2.1 Disassembly/Reassembly 0016-9451 For the procedure for disassembly/reassembly of the components excluding the major components, refer to the parts catalog. Illustrations in the parts catalog are assigned illustration numbers according to the order in which parts are disassembled. 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note: Items that should never be disassembled 0012-6514...
  • Page 145 Chapter 4 [3] Ink tank unit Refer to DISASSEMBLY/REASSEMBLY > Points to Notes on Disassembly and Reassembly >Ink tank unit.

  • Page 146: External Covers

    Chapter 4 4.3.4 External Covers 0020-5646 a) Left circle cover (L)/Right circle cover (L) Removing left circle cover (L)/right circle cover (L) 1) To remove circle cover (L) [1], insert flathead screwdriver [2] at the position shown in the figure to remove claw [3] and turn the cover forward to remove. F-4-4 Installing left circle cover (L)/right circle cover (L) 1) Install circle cover (L) [1] with its part [2] inserted in arrow mark [3] of the right side cover and turn the cover backward to install.
  • Page 147 Chapter 4 Installing left circle cover (S)/right circle cover (S) 1) Install circle cover (S) [1] with its part [2] inserted in part [3] of the right side cover and turn the cover rearward to install. F-4-7 c) Left side cover/Right side cover Removing the left side cover/right side cover 1) To remove left/right side covers [1], remove left/right circle covers (L) and left/right circle covers (S).
  • Page 148 Chapter 4 d) Operation panel Removing the operation panel 1) To remove operation panel [1], open the upper cover and raise the ejection guides. Remove two claws [2] using a flathead screwdriver and disconnect connector [3] and ground wire [4]. F-4-9 e) Upper left cover/Upper right cover Removing the upper left cover/upper right cover...
  • Page 149 Chapter 4 1) To remove right front cover [1], remove right circle cover (L), right circle cover (S), right side cover, upper right cover and the operation panel. 2) Remove two screws [2]. F-4-11 g) Left front cover Removing the left front cover 1) Raise the ejection guides.
  • Page 150 Chapter 4 h) Right rear cover/Left rear cover Removing the right rear cover/left rear cover 1) Remove the hook to remove accessory box [1]. F-4-14 2) To remove right rear cover [1], remove four screws [2]. 3) To remove left rear cover [3], remove the right rear cover and two screws [4]. F-4-15 i) Right lower rear cover/Left lower rear cover, filter cover Removing the right lower rear cover/left lower rear cover and filter cover...
  • Page 151 Chapter 4 1) To remove right lower rear cover [1], remove four screws [2]. 2) To remove left lower rear cover [3], remove two screws [4]. 3) To remove filter cover [5], remove screw [6]. F-4-16 j) Left/Right ink tank cover units Removing the left/right ink tank cover units 1) To remove ink tank cover unit [1], remove three screws [2], open tank cover [3] and remove two hooks [4].
  • Page 152 Chapter 4 1) To open the ink tank unit, remove right circle cover (L), right circle cover (S), right side cover, upper right cover and right ink tank cover unit. 2) Remove two screws [1]. 3) Remove two screws [4] from the support plate [3], and then loosen four screws [5] and slide the support plate to open the ink tank unit. F-4-18 l) Left rear cover Removing the left rear cover...
  • Page 153 Chapter 4 m) Ejection guides Removing ejection guides 1) Raise the ejection guides. 2) Loosen screw [1] and slide it to left to tighten. 3) Remove ejection guide [2]. F-4-20 n) Upper rear cover Removing the upper rear cover 1) To remove the upper rear cover, remove left/right circle covers (L), left/right circle covers (S), left/right side covers, upper left/right covers, left/right rear covers, and ink tank cover unit and then open the ink tank.
  • Page 154 Chapter 4 Note on installing the upper rear cover 1) Fit three rear-panel screws [1] into screw holes on the right side. F-4-22 o) Upper cover Removing the upper cover 1) To remove the upper cover, remove left/right circle covers (L), left/right circle covers (S), left/right side covers, upper left/right covers, left/right rear covers, right cover unit and upper rear cover.
  • Page 155 Chapter 4 p) Cover stay unit (R) Removing the cover stay unit (R) 1) Disconnect three connectors [1] to release the harness from the harness guide. F-4-24 2) Remove there screws [1] to remove spool holder (R) [2]. F-4-25 3) Remove two hooks [1] to remove spool holder from cover [2]. F-4-26 4-13...
  • Page 156 Chapter 4 4) Remove three screws [1] to remove cover stay unit (R) [2]. F-4-27 q) Cover stay unit (L) Removing the cover stay unit (L) 1) Remove five screws [1] to remove left rear support plate [2]. F-4-28 4-14...
  • Page 157 Chapter 4 2) Disconnect two connectors [1] from the back of the printer to release the harness from the harness guide. F-4-29 3) Remove screw [1] to remove left front inner cover [2]. 4) Remove screw [3] to remove spool holder [4]. F-4-30 5) Remove screw [1] to remove cover stay unit [2].
  • Page 158 Chapter 4 r) Release lever Removing the release lever 1) To remove release lever [1], remove the purge unit and then remove the release lever. To do so, keep pinch roller [2] pressurized to ease the work of phase alignment during gear installation. Installing the release lever 1) Install the release lever with its gear being engaged with boss [3] (phase) of the recipient gear.

  • Page 159: Drive Unit

    Chapter 4 4.3.5 Drive Unit 0020-5659 a) Feed motor Removing the feed motor 1) To remove feed motor [1], loosen four screws [2] and remove timing belt [3] and spring [4]. 2) Remove four loosened screws [2] to release feed motor [1] and remove the connector. Reinstalling the feed motor To reassemble the feed roller drive timing belt [3] into position, set the tension of timing belt [3] by adjusting the pressure of spring [4].
  • Page 160 Chapter 4 3) Twist off belt fixer knob [1] to loosen the carriage belt. Remove spring [2], guide [3] and pulley [4]. F-4-35 4) Release the carriage belt from the carriage motor pulley. 5) Remove connector [1] and four screws [2] to remove carriage motor [3]. F-4-36 4-18...

  • Page 161: Cutter

    Chapter 4 4.3.6 Cutter 0020-5669 a) Removing the cutter 1) Remove the ejection guides. 2) Remove screw [1] to remove gear cover [2]. Then, remove two screws [3] and connector [4] to remove cutter motor unit [5]. F-4-37 3) Remove four screws [4] to remove four guides [2]. F-4-38 4-19...
  • Page 162 Chapter 4 4) Remove six screws [1] to remove cutter unit [2]. F-4-39 5) Remove two screws [1] to remove cutter [2]. F-4-40 4-20...

  • Page 163: Carriage Unit

    Chapter 4 4.3.7 Carriage Unit 0020-5661 a) Removing the carriage unit 1) Perform ink drainage. "See Disassembly/Reassembly > Disassembly/Reassembly Precautions > Ink Drainage." 2) Turn off the power to move the carriage onto the platen. "See Disassembly/Reassembly > Disassembly/Reassembly Precautions > Opening the Cap and Moving the Wiper Unit."...
  • Page 164 Chapter 4 5) Remove two screws [1] to remove carriage upper cover [2]. F-4-43 6) Remove three connectors [1]. F-4-44 7) Remove two screws [1] and connector [2] to remove carriage HP sensor assembly [3]. F-4-45 4-22...
  • Page 165 Chapter 4 8) Twist off belt fixer knob [1] to loosen the carriage belt. Remove spring [2], guide [3] and pulley [4]. F-4-46 9) Release the carriage belt from the carriage motor pulley. 10) Remove two screws [1] to remove pulley base [2]. 11) Remove two screws [3] and two connectors [4] to remove lift drive unit [5].
  • Page 166 Chapter 4 b) Precaution in mounting the carriage unit Make sure that linear scale [1] is seated in linear encoder sensor [2]. F-4-49 c) Mounting the carriage belt To install the carriage belt, put in the point of the belt to the interior of the groove [1], and have all the cogs of carriage belt [3] engaged with belt stopper [2]. F-4-50 d) Note on replacing the carriage unit and the multi sensor When either carriage unit or multi sensor has been replaced, be sure to replace the multi sensor reference plate(QL2-2840: MOUNT, MULTI SENSOR REFER-...
  • Page 167 Chapter 4 f) Precautions against handling the carriage shaft The carriage shaft is functionally important part. Therefore, be sure to note the following points. - Do not touch the shaft. - Do not allow the shaft to get scratched or marked. - Do not apply the grease to the shaft.

  • Page 168: Ink Tube Unit

    Chapter 4 4.3.8 Ink Tube Unit 0020-5666 a) Removing the ink tube unit 1) Perform ink drainage. "See Disassembly/Reassembly > Disassembly/Reassembly Precautions > Ink Drainage." 2) Turn off the power to move the carriage onto the platen. "See Disassembly/Reassembly > Disassembly/Reassembly Precautions > Opening the Cap and Moving the Wiper Unit."...
  • Page 169 Chapter 4 5) Remove two screws [1] to remove carriage upper cover [2]. F-4-53 6) Remove three connectors [1]. F-4-54 7) Remove the PCB cover. 8) Remove three connectors [3] from the main controller PCB. F-4-55 4-27...
  • Page 170 Chapter 4 9) Remove two screws [1] to remove ink tube mount [2]. Then, remove four hooks [3] to remove two ink tube guides [4]. F-4-56 10) Remove joint [1] of the ink tube unit to remove ink tube unit [2]. F-4-57 b) Reassembling ink tube units When the ink tube unit has been replaced, turn on the power without mounting the printhead and the ink tanks.

  • Page 171: Pick-Up/Feed Unit

    Chapter 4 4.3.9 Pick-up/Feed Unit 0020-5681 a) Changing the pullout length of the lower roll unit In servicing the printer, remove two screws [1] (both left and right) to increase the pullout length of the lower roll unit as needed. F-4-59 b) Removing the pick-up unit 1) Open the upper cover.
  • Page 172 Chapter 4 5) Remove eight screws [1] and connector [2] and remove slide pick-up unit [4] by sliding it to the left to release the groove from two pins [3]. F-4-61 The pick-up unit weighs about 27kg. Use maximum care not to drop it or let it hit other objects. c) Precaution in removing the lower roll unit In removing the lower roll unit from the printer body, hold the middle parts (front/rear) of the unit firmly.
  • Page 173 Chapter 4 d) Removing the pick-up roller 1) Remove the pick-up unit. 2) Remove screw [1], guide [2], two E-rings [3], gear [4], parallel pin [5], two bushings [6] and connector [7] to release harness from the harness guide. 3) Remove four screws [8] to remove upper unit [9] of the pick-up unit. F-4-63 4) Remove E-ring [1] and slide three upper pick-up guides [2] to the left to release from five hooks [3] each, removing them from the leftmost one in sequence.

  • Page 174: Purge Unit

    Chapter 4 4.3.10 Purge Unit 0020-5671 a) Removing the purge unit 1) Turn off the power to move the carriage onto the platen. "See Disassembly/Reassembly > Disassembly/Reassembly Precautions > Opening the Cap and Moving the Wiper Unit." 2) Remove two screws [1] and two connectors [2] to remove lift drive unit [3]. F-4-66 3) Remove four screws [1] and waste ink tube joint [2] to remove purge unit [3].

  • Page 175: Waste Ink Collection Unit

    Chapter 4 4.3.11 Waste Ink Collection Unit 0020-5682 In disassembling the waste ink collector, watch for ink leaks from the parts removed. When components are removed, put them in a PVC bag or the like to prevent ink leaks from part [A] enclosed. Expandable parts of the waste ink collector come bundled with PVC bags in which to package replaced parts in the service parts package.
  • Page 176 Chapter 4 [2] BP maintenace jet duct F-4-71 [3] Platen ink BOX unit F-4-72 [4] Platen suction duct F-4-73 [5] Platen sunction ink BOX unit F-4-74 4-34...
  • Page 177 Chapter 4 [6] Head management sensor unit F-4-75 [7] HP maintenace jet tray unit F-4-76 [9] Platen suction fan unit F-4-77 [10]/[11] Mist fan unit F-4-78 4-35...
  • Page 178 Chapter 4 a) Removing the HP maintenance jet tray unit 1) Move the carriage onto the platen. 2) Remove two screws [1] to remove HP maintenance jet tray unit [2]. F-4-79 b) Removing the mist fan unit 1) Open the ink tank unit wide until it stops. 2) Remove three screws [1], connector [2] and two hooks [3] to remove, mist fan unit [4].
  • Page 179 Chapter 4 3) Remove three screws [1] and connector [2] to remove platen suction fan unit [3]. F-4-82 d) Removing the platen suction duct 1) Removed the cover stay unit (R). 2) Remove two screws [1] to remove platen suction duct [2]. F-4-83 e) Precaution in mounting the platen suction duct Check that platen suction duct [1] is firmly seated in hole [2] in the rear side plate.
  • Page 180 Chapter 4 f) Removing the platen ink BOX unit 1) Open the upper cover. 2) Raise the ejection guides. 3) Pull out the lower roll unit as far as possible. 4) Remove screw [1] to remove left front inner cover [2]. F-4-85 5) Remove eight screws [1] and connector [2] and remove slide pick-up unit [4] by sliding it to the left to release the groove from two pins [3].
  • Page 181 Chapter 4 g) Removing the platen suction ink BOX unit 1) Remove the purge unit. 2) Remove the maintenance cartridge. 3) Remove the HP maintenance jet tray unit. 4) Remove the head management sensor. 5) Remove five screws [1] and two hooks [2] and then release harness from the harness guide to remove support plate [3]. F-4-88 6) Remove two screws [1] and connector [2], and remove maintenance cartridge base unit [3] and place it at another position temporarily.
  • Page 182 Chapter 4 7) Remove two screws [2] to remove duct [2]. 8) Remove screw [3] and hook [4] to remove platen suction ink BOX unit [5] from the front. F-4-91 h) Precaution in mounting the platen suction ink BOX unit - Mount the maintenance cartridge base unit to ensure that two bosses [1] are inserted in hole [2] in the side plate.
  • Page 183 Chapter 4 i) Removing the BP maintenance jet ink BOX unit 1) Remove three screw [1] to remove support plate [2]. F-4-94 2) Remove screw [1] to remove duct [2]. F-4-95 3) Remove two screws [1] and connector [2] to remove BP maintenance jet ink BOX unit [3]. F-4-96 4-41...
  • Page 184 Chapter 4 j) Precaution in mounting the BP maintenance jet ink BOX unit - Check that bosses [1] on the BP maintenance jet ink BOX unit are inserted in hole [2] in the side plate. F-4-97 - Check that boss [1] on the duct is inserted in the groove [2] in the BP maintenance jet ink BOX unit. F-4-98 4-42...

  • Page 185: Ink Tank Unit

    Chapter 4 4.3.12 Ink Tank Unit 0020-5673 a) Removing ink tank unit 1) Perform ink drainage. "See Disassembly/Reassembly > Disassembly/Reassembly Precautions > Ink Drainage." 2) Remove the joint [1] interconnecting the ink tube unit and the ink tank unit to each other. 3) Remove four screws [2] to remove two ground plates [3].
  • Page 186 Chapter 4 b) Precaution in mounting the ink tank unit Check that two hooks [1] on the ink tank unit are inserted into notches [2] in the ink supply mount unit. F-4-101 c) Removing the valve motor unit 1) To remove the valve motor unit, remove the ink tank cover unit. 2) Remove three screws [1], two connectors [2] and bearing [3], and then remove valve motor unit [4].

  • Page 187: Multi Sensor

    Chapter 4 4.3.13 Multi Sensor 0020-5680 a) Removing the multi sensor 1) Turn off the power to move the carriage onto the platen. "See Disassembly/Reassembly > Disassembly/Reassembly Precautions > Opening the Cap and Moving the Wiper Unit." 2) Remove the printhead. 3) With slant adjustment lever [1] being set at the bottom position, remove three screws [2] and connector [3] to remove carriage left cover [4].
  • Page 188 Chapter 4 5) Remove screw [1] and connector [2] to remove multi sensor [3]. F-4-105 b) Precaution in mounting the multi sensor To attach the carriage left inner cover, mount the multi sensor to allow leaf spring [1] in the carriage into notch [2] in the lever with the slant adjustment lever being set at the bottom position.
  • Page 189 Chapter 4 2) Load the following media. Media type : Photo glossy paper Media size : Media having a width equal or larger than that of A2-size paper 3) Carry out the following service mode. - Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > OPTICAL AXIS 4-47...

  • Page 190: Linear Encoder Sensor

    Chapter 4 4.3.14 Linear Encoder Sensor 0020-5676 a) Removing the linear encoder sensor 1) Remove the carriage unit. 2) Remove screw [1] and connector [2] and remove linear encoder sensor [4] by moving it slantwise upward to release from two bosses [3]. F-4-108 b) Removing the linear scale 1) Open the ink tank unit wide until it stops.

  • Page 191: Head Management Sensor

    Chapter 4 4.3.15 Head Management Sensor 0020-5674 a) Removing the head management sensor 1) Remove the HP maintenance jet tray unit. 2) Remove the screw [1] and connector [2] to remove head management sensor [3]. F-4-111 b) Action to take after replacing the head management sensor Because the distance between the head management sensor and the carriage unit is varied from one unit to another, the printer has its optical axis corrected to adjust the non-discharging nozzle detection position prior to shipment.

  • Page 192: Pcbs

    Chapter 4 4.3.16 PCBs 0014-8989 Do not replace the main controller PCB and the maintenance cartridge relay PCB (ROM board) at the same time. Both PCBs hold vital information, such as settings and a carriage drive time. Before either PCB is replaced, such information is temporarily saved through internal communication with the other PCB and is automatically written to the new PCB when it is installed.

  • Page 193: Opening The Cap/Moving The Wiper Unit

    Chapter 4 4.3.17 Opening the Cap/Moving the Wiper Unit 0020-5706 This section explains how to move the cap, carriage lock pin and wiper unit manually. Moving carriage when the power of the printer is off, releasing carriage lock pin and uncapping must be done manually. 1.

  • Page 194: Opening And Closing Ink Supply Valves

    Chapter 4 4.3.18 Opening and closing ink supply valves 0020-5708 a) Opening and closing ink supply valves 1) Remove the ink tank cover unit. 2) Press valve lever [1] with a finger to open the ink supply valve. F-4-114 - If the printhead fixer lever is released with the ink supply valve to an ink tube open while the tube is filled with an ink, the ink in the tube could flow backward to the ink tank unit, leaking through the hollow needle in the ink tank.

  • Page 195: Draining The Ink

    Chapter 4 4.3.19 Draining the ink 0020-5710 There are two ways to drain the ink passage of inks: automatic and manual. Be sure to drain the ink from the ink passage to prevent ink leakage before disassembling any component of the ink passage or reshipping the printer. 1.

  • Page 196: Applying The Grease

    Chapter 4 4.4 Applying the Grease 4.4.1 Applying the Grease 0020-5711 Some parts require application of grease when replaced. Apply the grease(special tool) listed below. Smear the grease lightly and evenly with a flat brush or the like. For the printer disassembly/reassembly method, refer to "DISASSEMBLY/REASSEMBLY" and "parts catalog". Do not apply the grease to locations in which not designated grease may cause poor print quality.
  • Page 197 Chapter 4 2. Feed roller backup [1](2 parts)/Feed roller bearing [2] F-4-117 3. Pinch roller release bushing [1](5 parts)/Pinch roller pressure release gear [2]/The concave of the pinch roller arm [3](28 parts) F-4-118 4-55...
  • Page 198 Chapter 4 4. Upper cover stay shaft hole [1]/The gear shaft of the upper cover stay gear [2]/Upper cover stay shaft end [3]/The gear tooth face of upper cover stay [4] F-4-119 4-56...

  • Page 199: Adjustment And Setup Items

    Chapter 4 4.5 Adjustment and Setup Items 4.5.1 Adjustment Item List 0017-8323 The following adjustment procedures need to be performed when parts have been replaced or remove and then reinstalled: T-4-2 Adjustment item Adjustment timing Multi sensor recalibration Multi sensor replacement/removal Carriage unit replacement/removal Adjusting feed roller eccentricity Feed roller...

  • Page 201: Chapter 5 Maintenance

    Chapter 5 MAINTENANCE...
  • Page 203 Contents Contents 5.1 Periodic Replacement Parts ........................5-1 5.1.1 Periodic Replacement Parts ............................ 5-1 5.2 Consumable Parts ............................5-1 5.2.1 Consumable Parts ..............................5-1 5.3 Periodic Maintenance ..........................5-2 5.3.1 Periodic Maintenance .............................. 5-2...

  • Page 205: Periodic Replacement Parts

    Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts 0012-6595 Level Periodic Replacement Part User None Service Personnel None 5.2 Consumable Parts 5.2.1 Consumable Parts 0020-5716 Consumables Service Mode Life Name Part number Q'ty PARTS xx COUNTER x States (Error Code) sheets/A0 Service WASTE INK BOX UNIT (L)

  • Page 206: Periodic Maintenance

    Chapter 5 5.3 Periodic Maintenance 5.3.1 Periodic Maintenance 0020-5718 T-5-1 Level Periodic maintenance User Cleaning of ink mist and other substances(about once each month Service personnel None a) Printer cleaning To keep up with print quality and prevent troubles, clean the printer about once each month. 1) Using a damp cloth that you have wrung out completely, wipe away any dirt or paper dust from the Paper Feed Slot [1], power cord plug, and so on.
  • Page 207 Chapter 5 4) Using a damp cloth that you have wrung out completely, wipe inside the Top Cover to clean it. Wipe away any ink residue on the Top Cover Roller [1], all over the Platen [2], the Pinch Roller Unit [3], the Borderless Printing Ink Grooves [4], the Ejection Guide [5], the switch [6], the Borderless Printing Ink Groove of the right side [7], and so on.
  • Page 208 Chapter 5 5) Close upper cover [1]. F-5-6...
  • Page 209 Chapter 5...

  • Page 211: Troubleshooting

    Chapter 6 TROUBLESHOOTING...
  • Page 213 Contents Contents 6.1 Troubleshooting ............................6-1 6.1.1 Outline ..................................6-1 6.1.1.1 Outline of Troubleshooting............................... 6-1 6.2 Location of Connectors and Pin Arrangement.................... 6-2 6.2.1 Main controller PCB..............................6-2 6.2.2 Carriage relay PCB..............................6-12 6.2.3 Head relay PCB..............................6-17 6.3 Version Up ..............................6-21 6.3.1 Firmware Update Tool ............................

  • Page 215: Outline

    Chapter 6 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 0013-1940 1. Outline Troubles subject to troubleshooting are classified into those shown on the display (warning, error, and service call) and those not shown on the display. The code of warning and error is shown by combining alphanumeric characters of eight digits and four digits. The code of service call error is shown by the initial character of "E"...

  • Page 216: Location Of Connectors And Pin Arrangement

    Chapter 6 6.2 Location of Connectors and Pin Arrangement 6.2.1 Main controller PCB 0020-5726 J2402 J2402 J3152 J3152 J3151 J3151 J3601 J3601 J1801 J1801 J3602 J3602 J2801 J2801 J3150 J3150 J3401 J3401 J3801 J3801 J3901 J3901 J4003 J4003 J1101 J1101 J4001 J4001 J3201...
  • Page 217 Chapter 6 J1101 Pin Number Signal name IN/OUT Function /CBE2 Bus command and byte enable signal /FRAME IN/OUT Cycle frame signal /IRDY IN/OUT Initiator ready signal /TRDY IN/OUT Target ready signal /DEVSEL IN/OUT Device select signal /STOP IN/OUT Stop signal /LOCK IN/OUT Lock signal...
  • Page 218 Chapter 6 J1202 Pin Number Signal name IN/OUT Function T-6-4 J1801 Pin Number Signal name IN/OUT Function AFCONT Normal/Power saving switch signal VM_ENB VM enable signal VMGND VMGND Power supply(+32V) Power supply(+32V) RGV20(+5V) Power supply(+5V) RGV20(+5V) Power supply(+5V) RGV20(+5V) Power supply(+5V) T-6-5 J2402 Pin Number...
  • Page 219 Chapter 6 J2601 Pin Number Signal name IN/OUT Function Panel IC clock signal PANEL_5V Power supply(+5V) /PCS Panel IC chip select signal T-6-8 J2403 Pin Number Signal name IN/OUT Function /MEDIA_R Media sensor output signal RGV10(MEDIA5V) Power supply(+5V) /ATUKAIJO_IN Pinch roller pressure release swiych output signal MENT_SDA IN/OUT Maintenance cartridge ROM control signal (data)
  • Page 220 Chapter 6 J3201 Pin Number Signal name IN/OUT Function OUT_INK_DETECT6 Ink detection sensor output signal 6 OUT_INK_DETECT7 Ink detection sensor output signal 7 OUT_INK_DETECT8 Ink detection sensor output signal 8 OUT_TANK_DAT11 IN/OUT Ink tank data signal 11 OUT_TANK_DAT10 IN/OUT Ink tank data signal 10 OUT_TANK_DAT9 IN/OUT Ink tank data signal 9...
  • Page 221 Chapter 6 J3801 Pin Number Signal name IN/OUT Function RGV7(SNS5V2) Power supply(+5V) /KYUUSHI_SNS_R1 Roll media pick-up roller paper detection sensor output signal RGV7(SNS5V2) Power supply(+5V) /YOUSHIHABA_SNS Roll media width detection sensor output signal T-6-17 J4003 Pin Number Signal name IN/OUT Function OUT_ZENMENM_B Roll media pick-up motor drive signal B...
  • Page 222 Chapter 6 J4001 Pin Number Signal name IN/OUT Function SPOOL_ENCB RGV19(VM_26V_2) Power supply(+26V) YOBITOKYUUIN_FAN_ALA BP maintenance jet suction fan alarm signal RM_2 RGV8(SNS3V) Power supply(+3.3V) /CUTTERM_SNS_L Cutter left position sensor output signal CUTTERM_AM Cutter motor drive signal AM CUTTERM_AP Cutter motor drive signal AP RGV17(VM26V) Power supply(+26V) DCOVER_L...
  • Page 223 Chapter 6 J4101 Pin Number Signal name IN/OUT Function OP_KYUUSHI_VM_ON_OU Power supply(+26V) OP_KYUUSHI_VM_ENB_IN - KADANM_ENCA_IN KADANM_ENCB_IN OP_KYUUSHI_3V_ON Power supply(+3.3V) OP_KYUUSHI_5V_ON Power supply(+5V) RGV28(UMF3V) Power supply(+3.3V) OP_SPOOL_ENCB_IN OP_SPOOL_CL_2_OUT Lower roll media pick-up pressure clutch OP_SPOOL_CL_1_OUT Lower roll media rewiding clutch drive signal /TMDV_SLEEP6 Lower roll media pick-up motor control signal KADANM_CLK_PHS...
  • Page 224 Chapter 6 J3601 Pin Number Signal name IN/OUT Function MLT_SENS_2IN Multi sensor signal 2 PWLED4_ON Multi sensor LED4 drive signal H1-B-DATA-2-OD_B Odd head(R) data signal 2(B) H1-B-DATA-3-OD_B Odd head(R) data signal 1(B) H1-C-HE-4_B Head(R) heat enable signal 4(C) H1-C-DATA-4-OD_B Odd head(R) data signal 4(C) T-6-26 J3602 Pin Number...
  • Page 225 Chapter 6 T-6-27 J3401 Pin Number Signal name IN/OUT Function VMGND VMGND VMGND VMGND VH_MONI1 VH controll signal 1 VH_ENB VH power supply ON/OFF signal VH_MONI2 VH controll signal 2 +3.3V Power supply(+3.3V) +3.3V Power supply(+3.3V) SNS5V Power supply(+5V) SNS5V Power supply(+5V) Power supply(+32V) Power supply(+32V)

  • Page 226: Carriage Relay Pcb

    Chapter 6 6.2.2 Carriage relay PCB 0020-5730 J205 J205 J201 J201 J202 J202 J101 J101 J102 J102 J203 J203 J206 J206 J204 J204 F-6-2 T-6-28 J101 Pin Number Signal name IN/OUT Function VMGND VMGND VMGND VMGND Power supply(+32V) Power supply(+32V) Power supply(+32V) Power supply(+32V) Power supply(+32V)
  • Page 227 Chapter 6 J201 Pin Number Signal name IN/OUT Function PWLED2_ON Multi sensor LED2 drive control H1-DATA_LICC2 Head(L) analogue switch data signal H1-DLD_LICC2 Head(L) analogue switch latch signal H1-DASLK_LICC2 Head(L) analogue switch clock signal VH_DIS VH selection single H1-E-DATA-9-EV_B Even head(L) data signal 9(E) /H1-E-HE-9_B Head(L) heat enable signal 9(E) H1-F-DATA-10-EV_B...
  • Page 228 Chapter 6 J202 Pin Number Signal name IN/OUT Function LV_H1_CLKP Head(L) clock signal P LV_H1_CLKN Head(L) clock signal N H1-DSOUT1 Head(L) temperature output signal 1 H1-DSOUT2 Head(L) temperature output signal 2 H1-C-DATA-5-OD_B Odd head(L) data signal 5(C) /H1-C-HE-5_B Head(L) heat enable signal 5(C) /H1-D-HE-6_B Head(L) heat enable signal 6(D) H1-D-DATA-6-OD_B...
  • Page 229 Chapter 6 J204 Pin Number Signal name IN/OUT Function /H1-A-HE-0 Head(L) heat enable signal 0(A) H1-A-DATA-0-EV Even head(L) data signal 0(A) H1-A-DATA-1-EV Even head(L) data signal 1(A) /H1-A-HE-1 Head(L) heat enable signal 1(A) H1-B-DATA-2-EV Even head(L) data signal 2(B) IO_ASIC_SDA IN/OUT Head ROM control signal(data) IO_ASIC_SCL...
  • Page 230 Chapter 6 J203 Pin Number Signal name IN/OUT Function /H1-E-HE-9 Head(L) heat enable signal 9(E) H1-F-DATA-10-EV Even head(L) data signal 10(F) H1-F-DATA-11-EV Even head(L) data signal 11(F) /H1-F-HE-11 Head(L) heat enable signal 11(F) H1-F-DATA-11-OD Odd head(L) data signal 11(F) H1-F-DATA-10-OD Odd head(L) data signal 10(F) /H1-F-HE-10 Head(L) heat enable signal 10(F)

  • Page 231: Head Relay Pcb

    Chapter 6 6.2.3 Head relay PCB 0020-5732 J101 J102 J103 J501 J104 F-6-3 T-6-36 J103 Pin Number Signal name IN/OUT Function H-DASH_LICC2 Head analogue switch A/D trigger signal H1-DASLK_LICC2 Head(L) analogue switch clock signal H1-DATA_LICC2 Head(L) analogue switch data signal H1-DLD_LICC2 Head(L) analogue switch latch signal H1-DSOUT2...
  • Page 232 Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-C-DATA-4-OD Odd head(L) data signal 4(C) MLT_SENS_1IN Multi sensor signal 1 MLT_SENS_2IN Multi sensor signal 2 SNS5V Power supply(+5V) T-6-37 J102 Pin Number Signal name IN/OUT Function /H1-E-HE-8 Head(L) heat enable signal 8(E) H1-E-DATA-8-OD Odd head(L) data signal 8(E) H1-E-DATA-9-OD...
  • Page 233 Chapter 6 T-6-38 J101 Pin Number Signal name IN/OUT Function PWLED1 Multi sensor LED1 drive signal PWLED2 Multi sensor LED2 drive signal PWLED3 Multi sensor LED3 drive signal PWLED4 Multi sensor LED4 drive signal H3V 1 Power supply VH1 (Feedback) VH2 feed back voltage Power supply Power supply...
  • Page 234 Chapter 6 J104 Pin Number Signal name IN/OUT Function H0-F-DIA2 Head(R) DI sensor signal 2(E) H0-E-HE-9 Head(R) heat enable signal 9(E) H0-D-DATA-7-EV Even head(R) data signal 7(D) H0-D-HE-6 Head(R) heat enable signal 6(D) H0-C-DATA-5-OD Odd head(R) data signal 5(C) H0-C-DATA-4-EV Even head(R) data signal 4(C) H0-A-DATA-1-EV Even head(R) data signal 1(A)

  • Page 235: Version Up

    Chapter 6 6.3 Version Up 6.3.1 Firmware Update Tool 0023-5295 Use of the following tools allows you to update the firmware of the main controller incorporated in the printer from the computer. - imagePROGRAF Firmware Update Tool (for user) - L Printer Service Tool (for service) 1.
  • Page 236 Chapter 6 7) Click [Yes] in the [Update Confirmation] dialogue box. F-6-8 8) The firmware data is transferred to the printer. 9) After the firmware data transference has completed, the [Finish Update] dialogue box is displayed. Click the [OK]. - When the firmware has been overwritten, the printer restarts. F-6-9 2.
  • Page 237 Chapter 6 b) Operation 1) Showing the information of the printer The data of PRINT INF or status print is shown. (1) Choose the [Information] of the main menu button or the "[Service]-[Information]" of the main menu. F-6-11 (2) Choose the printer from the list shown to the printer information area. MEMO: - The list is refreshed when choosing the [Refresh] of the sub menu button or the "[View]-[Refresh]"...
  • Page 238 Chapter 6 MEMO: - The application software used to show the data and the folder used to store the files can change by the "[Service]-[Setup]" of the main menu. F-6-13 [1] This menu can change the folder used to store the file. [2] This menu can change the application software (NotePad or WordPad) used to show the data.
  • Page 239 Chapter 6 MEMO: - The printer list is refreshed when choosing the [Refresh] of the sub menu button or the "[View]-[Refresh]" of the main menu. - The printer is searched according to the setting of the [Specify Search Range] dialogue box after choosing the "[View]-[Specify Search Range]" of the main menu to display the dialogue box.

  • Page 240: Service Tools

    Chapter 6 6.4 Service Tools 6.4.1 Tool List 0012-6675 T-6-41 General-purpose tools Application Long phillips scerewdriver Inserting and removing screw Phillips scerewdriver Inserting and removing screw Flat-head screwdriver Removing the E-ring Needle-nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease...

  • Page 241: Service Mode

    Chapter 7 SERVICE MODE...
  • Page 243 Contents Contents 7.1 Service Mode.............................. 7-1 7.1.1 Service Mode Operation............................7-1 7.1.2 Map of the Service Mode............................7-2 7.1.3 Details of Service Mode............................7-8 7.1.4 Sample Printout ..............................7-16 7.2 Special Mode ............................7-20 7.2.1 Special Modes for Servicing ........................... 7-20...

  • Page 245: Service Mode Operation

    Chapter 7 7.1 Service Mode 7.1.1 Service Mode Operation 0013-9799 a. How to enter the Service mode Enter the Service mode following the procedure below. 1) Turn off the printer. 2) Turn on the printer while holding down the [Paper Source]key and [Information]key. 3) "S"...

  • Page 246: Map Of The Service Mode

    Chapter 7 7.1.2 Map of the Service Mode 0020-5734 The hierarchy of menus and parameters in the Service Mode is as shown below. T-7-1 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY PRINTINF YES/NO : Select YES to execute print SYSTEM TYPE...
  • Page 247 Chapter 7 T-7-2 First Level Second Level Third Level Fourth Level Fifth Level COUNTER PRINTER LIFE TTL LIFE ROLL UPPER LIFE ROLL LOWER LIFE CUTSHEET LIFE A LIFE F POWER ON W-INK CUTTER WIPE CARRIAGE PRINT DRIVE CR COUNT CR DIST. PRINT COUNT PURGE CLN-A-1...
  • Page 248 Chapter 7 T-7-3 First Level Second Level Third Level Fourth Level Fifth Level COUNTER EXCHANGE MTC EXC. HEAD EXC. BOARD EXC.(M/B) UNIT A EXC. A-1 EXC. A-5 EXC. UNIT D EXC. D-1 EXC. D-5 EXC. UNIT H EXC. H-1 EXC. H-2 EXC.
  • Page 249 Chapter 7 T-7-4 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIA 1 NAME ROLL UPPER ROLL UPPER ROLL LOWER ROLL LOWER CUTSHEET CUTSHEET MEDIA 7 NAME ROLL UPPER ROLL UPPER ROLL LOWER ROLL LOWER CUTSHEET CUTSHEET MEDIA OTHER NAME ROLL UPPER...
  • Page 250 Chapter 7 T-7-5 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIASIZE2 ROLL D-SQ 44-60 D-SQ 44-60 D-SQ 36-44 D-SQ 36-44 D-SQ 24-36 D-SQ 24-36 D-SQ 17-24 D-SQ 17-24 D-SQ -17 D-SQ -17 D-CNT 44-60 D-CNT 36-44 D-CNT 24-36 D-CNT 17-24 D-CNT -17...
  • Page 251 Chapter 7 T-7-6 First Level Second Level Third Level Fourth Level Fifth Level COUNTER HEAD DOT CNT. 1 HEAD DOT CNT. 2 PARTS CNT. COUNTER A OK/W1/W2/E PARTS A1 1:00 2:00 3:00 4:00 COUNTER Y OK/W1/W2/E PARTS Y1 1:00 2:00 3:00 4:00 SETTING...

  • Page 252: Details Of Service Mode

    Chapter 7 7.1.3 Details of Service Mode 0020-5736 This section provides details of the Service mode menu. a) DISPLAY Displays and prints the printer information. 1) PRINF INF Prints adjustment values in the User menu, [DISPLAY] and [COUNTER] parameters on A4-size or lager paper. When roll media is used, the layout is optimized according to the media width.
  • Page 253 Chapter 7 b) I/O DISPLAY The status of each sensor and switch is shown in the display. Sensor and switch status is shown in the display. ON: 1 OFF or not used: 0 Screen 1 Upper row Lower row 10 11 12 13 14 15 16 (Display position) Screen 2 Upper row Lower row...
  • Page 254 Chapter 7 c) ADJUST Performs adjustments and prints the adjustment and check patterns necessary for adjusting the printer parts. 1) PRINT PATTERN Display Description NOZZLE 1 Prints the nozzle check pattern by single direction/ single pass without using the non- discharging back up.
  • Page 255 Chapter 7 d) COUNTER Displays the life (operation frequency and time) of each unit, print counts for each media type, and else. The count values can be printed from [PRINT INF]. 1) PRINTER: Counters related to product life Display Description Unit LIFE TTL Cumulative number of printed media (equivalent of A4)
  • Page 256 Chapter 7 5) EXCHANGE: Counters related to parts replacement Display Description Unit MTC EXC. Maintenance cartridge replacement count Times HEAD EXC. Printhead replacement count Times BOARD EXC.(M/B) Main controller PCB replacement count Times UNIT A EXC. Unit A (waste ink system) replacement count Times (Count of executing [INITIALIZE] >...
  • Page 257 Chapter 7 10) MEDIA x (x: 1 to 7): Counters related to media One to seven media types are displayed individually in order with large cumulative print area. Display Description Unit NAME Media type Total amount of cumulative print area of roll media and cut sheet (metric) Total amount of cumulative print area of roll media and cut sheet (inch) Sq.f ROLL UPPER...
  • Page 258 Chapter 7 14) MEDIASIZE1 CUT: Counters related to cut sheet printing Display Description Unit P-SQ 44-60 Cumulative print area of paper equal to or larger than 44 inches but less than 60 inches (physical size) m2/Sq.f P-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (physical size) m2/Sq.f P-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (physical size)
  • Page 259 Chapter 7 f) SETTING Make various settings. 1) Pth Turn on or off the head pulse rank control function. Default: OFF 2) RTC Set RTC (real time clock) after replacing the lithium battery on the main controller PCB. Display Description DATE yyyy/mm/dd Set date...

  • Page 260: Sample Printout

    Chapter 7 7.1.4 Sample Printout 0020-5737 a) PRINTINF A sample printout that is produced by executing [SERVICE MODE] > [DISPLAY] > [PRINTINF] is shown below, along with instructions about how to interpret it. xxxx PRINT INF Firm:00.49 Boot:00.31 MIT(DBF):9303 MIT(DB):1.02 S/N:DF029090 SYSTEM TYPE:DF029090 24 0 TMP:26 SIZE_LF: 0.0 SIZE_CR: 514.3...
  • Page 261 Chapter 7 b) NOZZLE 1 A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [NOZZLE 1] is shown below. Nozzle Check Pattern SERVICE F-7-2 c) OPTICAL AXIS A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [OPTICAL AXIS] is shown below. F-7-3 7-17...
  • Page 262 DETAIL A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [MANUAL HEAD ADJ]> [DETAIL] is shown below. Printhead Adjustment Pattern A-11 A-10 A-12 Canon imagePROGRAF iPF600 Printhead Adjustment Pattern D-10 D-11 D-12 F-7-4 7-18...
  • Page 263 Chapter 7 e) BASIC A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [MANUAL HEAD ADJ]> [BASIC] is shown below. Printhead Adjustment Pattern D-10 D-11 D-12 F-7-5 7-19...

  • Page 264: Special Mode

    Chapter 7 7.2 Special Mode 7.2.1 Special Modes for Servicing 0013-9804 This printer supports the following special modes in addition to the service mode: - PCB replacement mode - Download mode - Counter display mode 1. PCB replacement mode This mode is used when replacing the main PCB or MC relay PCB. By executing this mode, - Backup data of the settings and counter values stored in the MC relay PCB are moved to the new main PCB.
  • Page 265 Chapter 7 7-21...

  • Page 267: Chapter 8 Error Code

    Chapter 8 ERROR CODE...
  • Page 269 Contents Contents 8.1 Outline ................................ 8-1 8.1.1 Outline ..................................8-1 8.2 Warning/Error/Service Call Error ........................ 8-2 8.2.1 Code Table ................................8-2...

  • Page 271: Outline

    Chapter 8 8.1 Outline 8.1.1 Outline 0020-5742 The printer indicates errors using the display and LEDs. If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver. The following three types of errors are displayed on the display: - Warning Status where the print operation can be continued without remedying the cause of the problem.

  • Page 272: Warning/Error/Service Call Error

    Chapter 8 8.2 Warning/Error/Service Call Error 8.2.1 Code Table 0032-0886 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) Sheet printing Paper mismatch (cut sheet) Printing on cut sheet is not functional is selected, but Print data having a cut sheet print with a media take-up unit in use.
  • Page 273 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) Media take-up unit Media take-up unit use has been set to [Do 1. Press the [Online] button to set the ready. not use] at the start of printing when the media take-up unit use setting to force media take-up unit is active.
  • Page 274 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1030 GARO W1221 GARO W1221 (Image mode)Unknown command 1. Identify the model. A character that is located within bounds of 2. If the error has occurred with RIP, a group character or end parameter try with the printer driver.
  • Page 275 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1048 GL2: W0904 GL2: W0903 HP/GL2 error; polygon buffer overflow 1. Reduce the size of rendering data. The memory is full. The size of drawing data exceeds the 2.
  • Page 276 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 1400 No ink left. Ink tank empty (continued use allowed) 1. Replace the tank. Press OK and The ink tank has run out of ink, but a 2.
  • Page 277 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 200F This paper Paper Size Paper mismatch (size) 1. Check paper conditions (soiling, cannot be used. Please Check Paper is too large tear-offs, residual paper chips, residual Check supported Paper Too Large...
  • Page 278 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2017 Paper size not detected. Paper Paper (right) side detection error Lift the release Please Reload 1. Multisensor error on light quantity lever and reload Size Undetected adjustment...
  • Page 279 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 201C Paper jam While printing, paper width was detected By releasing the release lever, move to Push the release to have fluctuated beyond the predefined the loading sequence, and load paper lever back.
  • Page 280 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2409 Paper position is not Invalid paper loading position (suspended Reload/ replace the roll paper. suitable for job/ borderless printing) Check roll paper. borderless printing.
  • Page 281 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2570 Ink insufficient. Ink tank short on ink 1. Replace the tank. Press OK and A suction operation was attempted, but 2. Failure of remaining ink detection 257C replace ink tank.
  • Page 282 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2800 No printhead Printhead Printhead [X] non-existing 1. Check the status of the printhead Install printhead. Please Check mounted. No Printhead [X]: Double-head model : The R-head does 2.
  • Page 283 Chapter 8 No. of non-ejecting more than 0, less than Check printout nozzles 1 color (per chip) more than 100, less Check head than 200 200 or over Check head Check head 2. Running change firmware The specifications have been changed from the versions shown below. iPF500/600/5000/700: Ver.1.33, iPF510/610/710/8000/9000: Ver.1.36 iPF8100/9100/8000S/9000S: Ver.1.37, iPF810/820/6000S: Ver.1.03 iPF605/6200: Ver.1.02, iPF5100/6100: Ver.1.38, iPF720:Ver.1.10...
  • Page 284 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2816 Maintenance Maint Cartridge Maintenance cartridge EEPROM error Replace the maintenance cartridge. cartridge problem. Replace Cart Communication is enabled but the Maint Cart Error information is corrupted.
  • Page 285 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 281B No MaintenanceCartridge Maint Cartridge The maintenance cartridge before cleaning Replace the maintenance cartridge. capacity. Replace Cart does not have an enough capacity The maintenance cartridge can be put Replacethe Maint Cart Error...
  • Page 286 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2827 Execute printhead Printhead non-discharge error 1. Execute cleaning. 2828 cleaning. If this (Replace printhead/ continued printing not 2. Replace printhead. 2829 message is still allowed) displayed, replace...
  • Page 287 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2905 Mail box full. A job save has been executed when the Reorganize data. Delete unwanted data available size of the permanent area of the on your computer hard disk space was lost.
  • Page 288 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2920 Media Take-up Cannot take up paper 1. Check to see if the media take-up error. An error check has been made on paper unit is switched on with the lock lever after the paper had been fed 1850 mm, but down.
  • Page 289 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E03 Load Papr in Cas Paper mismatch (cut sheet) Feed paper as instructed by the on- Press Online. Not cut sheet have been loaded in cassettes screen guidance.
  • Page 290 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E0C Manual printing Tray Selected Paper mismatch (cut sheet) Check the paper that is actually loaded is selected, but a roll is Press OK 1.
  • Page 291 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E15 Wrong paper type. Paper mismatch Paper mismatch (type) (on adjustment) Equalize the paper types for the first Press (lower arrow) To The second and subsequent sheets of paper and second sheets with each other in Stop: Stop Printing...
  • Page 292 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E1B The roll is empty. Roll Paper No roll paper available (trailing edge of roll 1. Replace the roll paper. Load/Eject: Change Paper Please Replace paper detected) 2.
  • Page 293 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E21 Hardware error. Power On IEEE1394 interface error 1. Restart the printer. 03130000-2E21 Again Any error has been detected while 2. Remove and reinsert the IEEE1394 Turn off printer, IEEE 1394 Error initializing IEEE1394 at startup.
  • Page 294 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E32 Insufficient paper All of the following conditions have been Replace the roll paper. for job met at the start of external printing: -[ON] has been selected for [Remaining Roll Paper Detection].
  • Page 295 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2E3B Roll 2 (Lwr) jammed. During lower roll paper feeding operation, Manually rewind the paper and reload. Manually rewind the the paper was fed with the roll feed sensor roll all the way detecting the paper, but the paper detection and press OK.
  • Page 296 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F16 Hardware error. Power On Mist fan error 1. Check the bundled wires in the mist 03130031-2F16 Again The rotation of the mist fan is not fan drive circuit.
  • Page 297 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F27 Hardware error. Power On Carriage shift timeout <Supplement> 03130031-2F27 Again The target position could not be reached -If the carriage travels heavily towards Turn off printer, Carriage Timeout within a predicted operation time +3...
  • Page 298 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F2F Hardware error. Power On Non-ejection detection error 1. Check whether any foreign matter 03800500-2F2F Again As a result of nozzle checking made by the such as paper slip exists on the head Turn off printer, Eject.
  • Page 299 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F3A Hardware error. Power On Ink Supply Valve Open/Closed motor 1. Replace the ink supply unit. 03130031-2F3A Again timeout error 2. Replace the main controller PCB. Turn off printer, Valve Motor Err wait, then...
  • Page 300 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F47 Hardware error. Only for iPF750 series The optical axis of the head management 1. Check whether any foreign matter 3800500-2F47 sensor unit has been intercepted for some such as paper slip exists on the head Turn off printer,wait, then reasons.
  • Page 301 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F63 Hardware error The spectrophotometer up-down unit 1. Replace spectrophotometer up- 038A0002-2F63 upper detection sensor won't respond when down unit motor. Turn off printer, wait a a predefined pulse is sent to the 2.
  • Page 302 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 2F86 ! SP unit cover is open. Spectrophotometer cover open/closed 1. Close spectrophotometer cover. Close it and then press OK. detection sensorwon't respond. 2.
  • Page 303 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 4040 ERROR E196-4040 ERROR E196-4040 Checksum error 1. Start in download mode to upgrade Call for service. Call For Service The checksum of a file transmitted on the firmware.
  • Page 304 Chapter 8 Code Panel display Panel display (last 4 digits) Explanation/Detection sequence Remedial Action (Large LCD) (Small LCD) 404C ERROR E196-404C ERROR E196-404C Serial number information mismatch 1. Check to see if the correct PCB is Call For Service A mismatch has been detected between the mounted, since a PCB of the wrong Call for service.
  • Page 305 Appendix...
  • Page 307 1 General Circuit Diagram General Circuit Diagram (1/7) Multi sensor Printhead J104 J201 Head relay PCB J101 J102 J103 J203 J204 J102 Carriage relay PCB J201 J202 J101 J3601 J3602 J3401 Main controller PCB (1/7) J205 J206 J2061 J2051 J2052 J2062 SP15 ENC4...
  • Page 308 General Circuit Diagram (2/7) iPF820/810 IEEE1394 Expansion Board Network Board Main controller PCB (2/7) (UPPER) (LOWER) 1st EXPAND I/F 1st EXPAND I/F IEEE1394 BOARD (iPF820/810) NIC BOARD J1101 J1102 J1801 J2601 J1201 J1202 CN201 Power supply J101 Operation panel Hard disk drive SOLD SOLD SOLD91...
  • Page 309 General Circuit Diagram (3/7) Main controller PCB (3/7) J2501 J2403 J3003 9 10 11 12 13 14 15 16 17 18 19 20 9 10 11 12 13 14 15 16 17 J3032 14 13 12 11 10 9 14 13 12 11 10 9 J101 Media Take-up J2515D...
  • Page 310 General Circuit Diagram (4/7) Main controller PCB (4/7) J2401 J3201 J4002 J3152 J2702 J3002 Ink detection sensor J4021D J4021DH J4021L J2724D J2724LH J2412 J2413 J2414 J3211 J2411 J2721D 16 15 14 13 12 11 10 9 J3152D J2724L 16 15 14 13 12 11 10 9 J2721DH J3152L J2721L...
  • Page 311 General Circuit Diagram (5/7) Main controller PCB (5/7) J3801 J4003 J3901 J3902 J3811D 12 11 10 9 J3811LH J3811L J4031D J3910D J4031L J3910LH J3910L J3816D J3816DH 12 11 10 9 J3911D J3816L J4032D J3911DH J3918D J3915D J3918DH J3915DH J3918L J3915L J3812 J3813 J3814...
  • Page 312 General Circuit Diagram (6/7) Main controller PCB (6/7) J4001 J3150 J3151 9 10 11 12 J2801 J2402 9 10 11 12 13 14 J4001A 9 10 J4001B J2421 J316 J2811H 9 10 J2811L 9 10 11 12 13 14 J2421H FAN3 J411DA J2812...
  • Page 313 General Circuit Diagram (7/7) Main controller PCB (7/7) 9 10 11 12 13 14 15 16 J4101 J4101B J4101A J4101WH J4102B J4102A 16 15 14 13 12 11 10 9 16 15 14 13 12 11 10 9 J4102WH 16 15 14 13 12 11 10 9 Lower roll unit relay PCB iPF825/820 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36...
  • Page 315 Feb 27 2017...

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