If using any programs that switch the network environment, check their settings. Some programs will enable a
firewall by default.
When using a router, connect the machine and computer to the LAN side
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(same network segment).
When the machine is connected to an AirPort Base Station via a LAN, use
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alphanumeric characters for the name of the network (SSID).
If the problem is not resolved, perform setup according to the instructions on our website.
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