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Upgrading Firmware On X9720 Systems; Troubleshooting Upgrade Issues; Automatic Upgrade - HP StorageWorks x9720 Administrator's Manual

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1.
Remove the old Windows X9000 client software using the Add or Remove Programs utility in
the Control Panel.
2.
Copy the Windows X9000 client MSI file for the upgrade to the machine.
3.
Launch the Windows Installer and follow the instructions to complete the upgrade.
4.
Register the Windows X9000 client again with the cluster and check the option to Start Service
after Registration.
5.
Check Administrative Tools | Services to verify that the X9000 Client service is started.
6.
Launch the Windows X9000 client. On the Active Directory Settings tab, click Update to
retrieve the current Active Directory settings.
7.
Mount file systems using the X9000 Windows client GUI.
NOTE:
If you are using Remote Desktop to perform an upgrade, you must log out and log back
in to see the drive mounted.

Upgrading firmware on X9720 systems

After the cluster is restored, complete the following steps to upgrade the firmware:
1.
Copy the update tar file (5_6_exds_firmware_update.tar.gz) to the /tmp directory:
cp /usr/local/ibrix/autocfg/bin/5_6_exds_firmware_update.tar.gz /tmp
2.
Change directory to /tmp:
cp /tmp
3.
Extract the tar file:
tar –xvf 5_6_exds_firmware_update.tar.gz
4.
Change directory to the newly created directory:
cd /5_6_update
5.
Open the README file in the directory:
cat README
The README file describes the firmware updates and explains how to install them.

Troubleshooting upgrade issues

If the upgrade does not complete successfully, check the following items. For additional assistance,
contact HP Support.

Automatic upgrade

Check the following:
If the initial execution of /usr/local/ibrix/setup/upgrade fails, check
/usr/local/ibrix/setup/upgrade.log for errors. It is imperative that all servers are
up and running the X9000 Software before you execute the upgrade script.
If the install of the new OS fails, power cycle the node. Try rebooting. If the install does not
begin after the reboot, power cycle the machine and select the upgrade line from the grub
boot menu.
After the upgrade, check /usr/local/ibrix/setup/logs/postupgrade.log for errors
or warnings.
If configuration restore fails on any node, look at
/usr/local/ibrix/autocfg/logs/appliance.log on that node to determine which
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Upgrading the X9000 Software

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