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To Answer The Callback Request - Aastra 6869i User Manual

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Phoning
Request a callback
Request a callback

To answer the callback request

Someone has asked you to call back. The display shows Callback.
You cannot automatically answer a callback request on your phone. You can either
enter the call number manually or you use a CTI client as for example the Aastra
OfficeSuite.
<Call number>
Hide number
You do not want your call number to appear on the terminal display of a called party
in the public network. The following options are available here:
Menu
Permanent
Per call
This function must be stored under a function key (see chapter
page 72).
Notes:
• Your call number can only be hidden if you select an external call number.
• This feature depends on the range of services offered by your provider.
32
Activating callback:
You called someone and hear the busy tone or the ring-back tone. Press the func-
tion key for
Request a
callback.
Depending on the communication system you hear the acknowledgement tone.
Put the handset on-hook.
Call expected
is displayed, LED of the function key is switched on.
Clear callback:
Press the function key for
Callback request is deleted.
Answering the callback request:
Enter a phone number in call preparation.
Pick up the handset or press the
Note:
You cannot delete a callback request.
Description
The call number is never displayed.
Call number should only be restricted for certain calls. This function must be
activated before dialling the call number.
Request a
callback.
Dial
softkey.
"Configuring
keys",
Aastra 6867i / Aastra 6869i
eud-1630/1.1 – R3.2 – 10.2014

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