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IP 7940
User Manuals: Cisco IP 7940 Phone
Manuals and User Guides for Cisco IP 7940 Phone. We have
2
Cisco IP 7940 Phone manuals available for free PDF download: Administration Manual, Phone Manual
Cisco IP 7940 Administration Manual (162 pages)
Unified IP Phone Cisco Unified Communications Manager 7.0 (SCCP)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.38 MB
Table of Contents
Table of Contents
3
Preface
9
Audience
9
Organization
9
Overview
9
Related Documentation
10
Cisco Product Security Overview
11
Document Conventions
11
Obtaining Documentation, Obtaining Support, and Security Guidelines
11
Chapter 1 An Overview of the Cisco Unified IP Phone
13
Understanding the Cisco Unified IP Phones 7960G and 7940G
13
What Networking Protocols Are Used
16
What Features Are Supported on the Cisco Unified IP Phones 7960G and 7940G
17
Configuring Telephony Features
18
Feature Overview
18
Configuring Network Parameters Using the Cisco Unified IP Phone
19
Providing Users with Feature Information
19
Understanding Security Features for Cisco Unified IP Phones
19
Overview of Supported Security Features
21
Understanding Security Profiles
22
Identifying Encrypted and Authenticated Phone Calls
23
Security Restrictions
23
CAPF Interaction When the Phone Resets
24
Overview of Configuring and Installing Cisco Unified IP Phones
24
Checklist for Configuring the Cisco Unified IP Phone 7960G and 7940G in Cisco Unified Communications Manager
25
Communications Manager
25
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager
25
Checklist for Installing the Cisco Unified IP Phone 7960G and 7940G
28
Installing Cisco Unified IP Phones
28
Manager
31
CHAPTER 2 Preparing to Install the Cisco Unified IP Phone on Your Network
32
Understanding Interactions with Other Cisco Unified IP Communications Products
32
Manager
32
Understanding How the Cisco Unified IP Phone Interacts with the VLAN
32
Providing Power to the Cisco Unified IP Phone
33
Obtaining Additional Information about Power
34
Power Guidelines
34
Power Outage
34
Understanding Phone Configuration Files
35
Understanding the Phone Startup Process
36
Adding Phones to the Cisco Unified Communications Manager Database
36
Adding Phones with Auto-Registration
37
Adding Phones with Auto-Registration and TAPS
38
Adding Phones with Cisco Unified Communications Manager Administration
38
Adding Phones with BAT
39
Using Cisco Unified IP Phones with Different Protocols
40
Converting a New Phone from SCCP to SIP
40
Converting an In-Use Phone from SCCP to SIP
40
Converting an In-Use Phone from SIP to SCCP
40
Deploying a Phone in an SCCP and SIP Environment
40
Deploying a Phone in an Sccp and Sip Environment
41
Determining the MAC Address for a Cisco Unified IP Phone
42
Setting up the Cisco Unified IP Phone
43
Before You Begin
43
Chapter 3 Setting up the Cisco Unified IP Phone
44
Cisco Unified Communications Manager Configuration
44
Network Requirements
44
Understanding the Cisco Unified IP Phone 7960G and 7940G Components
44
Handset
45
Headset
45
Audio Quality Subjective to the User
46
Connecting a Headset
46
Disabling a Headset
46
Using External Devices with Your Cisco Unified IP Phone
46
Network and Access Ports
45
Speakerphone
45
Installing the Cisco Unified IP Phone
47
Attaching the Cisco Unified IP Phone Expansion Module 7914
49
Adjusting Cisco Unified IP Phone Footstand and Phone Height
50
Adjusting the Placement of the Cisco Unified IP Phone
50
Mounting the Phone to the Wall
50
Verifying the Phone Startup Process
51
Configuring Security on the Cisco Unified IP Phone
52
Configuring Startup Network Settings
52
CHAPTER 4 Configuring Network Settings on the Cisco Unified IP Phone
55
Displaying the Network Configuration Menu
55
C H a P T E R 4 Configuring Network Settings on the Cisco Unified IP Phone
56
Displaying the Network Configuration Menu
56
Unlocking and Locking Options
57
Editing Values
58
Network Configuration Menu
59
Cisco Unified Communications Manager Options
64
Configuring Features, Templates, Services, and Users
67
For Information about Setting up Phones in Non-English Environments, See Appendix C, “Supporting
68
Telephony Features Available for the Cisco Unified IP Phone
68
C H a P T E R 5 Configuring Features, Templates, Services, and Users
69
CHAPTER 5 Configuring Features, Templates, Services, and Users
75
Configuring Personal Directory
75
Configuring Corporate and Personal Directories
75
Configuring Corporate Directories
75
Creating Custom Phone Rings
75
Modifying Phone Button Templates
76
Configuring Softkey Templates
77
Setting up Services
77
Adding Users to Cisco Unified Communications Manager
78
Giving Users Access to the User Options Web Pages
78
Specifying Options that Appear on the User Options Web Pages
78
CHAPTER 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco
82
Managing the User Options Web Pages
78
Model Information Screen
82
Status Menu
82
Status Messages Screen
83
Network Statistics Screen
87
Firmware Versions Screen
88
Expansion Module Stats Screen
89
Call Statistics Screen
90
Security Configuration Menu
92
CTL File Menu
92
Trust List Menu
94
CHAPTER 7 Monitoring the Cisco Unified Ip Phone Remotely
95
C H a P T E R 7 Monitoring the Cisco Unified IP Phone Remotely
96
Accessing the Web Page for a Phone
96
Device Information
97
Disabling and Enabling Web Page Access
97
Network Configuration
98
Network Statistics
101
Ethernet Statistics
101
Port 1 (Network), Port 2 (Access), and Port 3 (Phone) Statistics
102
Device Logs
104
Stack Statistics
105
Status Messages
105
Streaming Statistics
105
Troubleshooting and Maintenance
109
CHAPTER 8 Troubleshooting and Maintenance
109
Resolving Startup Problems
109
C H a P T E R 8 Troubleshooting and Maintenance
110
Manager
110
Symptom: the Cisco Unified IP Phone Does Not Go through Its Normal Startup Process
110
Checking Network Connectivity
111
Identifying Error Messages
111
Registering the Phone with Cisco Unified Communications Manager
111
Verifying TFTP Server Settings
111
Cisco Unified Communications Manager and TFTP Services Are Not Running
112
Verifying Cisco Unified Communications Manager Settings
112
Verifying DNS Settings
112
Verifying IP Addressing and Routing
112
Creating a New Configuration File
113
Cisco Unified IP Phone Resets Unexpectedly
114
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
114
Verifying Physical Connection
114
Checking Static IP Address Settings
115
Identifying Intermittent Network Outages
115
Verifying DHCP Settings
115
Verifying Voice VLAN Configuration
115
Eliminating DNS or Other Connectivity Errors
116
Verifying that the Phones Have Not Been Intentionally Reset
116
Troubleshooting Cisco Unified IP Phone Security
117
General Troubleshooting Tips
118
General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914
120
Performing a Basic Reset
121
Resetting or Restoring the Cisco Unified IP Phone
121
Performing a Factory Reset
122
Monitoring the Voice Quality of Calls
123
Using the Quality Report Tool
123
Cleaning the Cisco Unified IP Phone
125
APPENDIX A Providing Information to Users Via a Website
127
Where to Go for more Troubleshooting Information
125
Giving Users Access to the User Options Web Pages
127
How Users Obtain Support for the Cisco Unified IP Phone
127
Accessing Cisco 7900 Series Unified IP Phone Elearning Tutorials
128
Appendix A Providing Information to User Via a Website
128
How Users Get Copies of Cisco Unified IP Phone Manuals
128
How Users Subscribe to Services and Configure Phone Features
128
How Users Access a Voice Messaging System
129
How Users Configure Personal Directory Entries
129
Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer
130
A P P E N D I X B Feature Support by Protocol for Cisco Unified IP Phone 7960G and 7940G
135
APPENDIX B Feature Support by Protocol for Cisco Unified IP Phone 7960G and 7940G
137
Adding Language Overlays to Phone Buttons
137
APPENDIX C Supporting International Usersc-1
137
A P P E N D I X C Supporting International Users
138
Installing the Cisco Unified Communications Manager Locale Installer
138
Technical Specifications
139
Physical and Operating Environment Specifications
139
Appendix E Technical Specification
140
Cable Specifications
140
Network and Access Port Pinouts
141
Example User Information for These Procedures
143
Appendix F Basic Phone Administration Step
144
Adding a User to Cisco Unified Communications Manager
144
Adding a User Directly to Cisco Unified Communications Manager
144
Adding a User from an External LDAP Directory
144
Configuring the Phone
145
Performing Final End User Configuration Steps
150
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Cisco IP 7940 Phone Manual (72 pages)
Unified IP Phone for Cisco Unified Communications Manager 7.0 (SCCP)
Brand:
Cisco
| Category:
IP Phone
| Size: 2.06 MB
Table of Contents
Softkey Definitions
3
Common Phone Tasks
3
Phone Screen Icons
4
Button Icons
4
Table of Contents
5
Getting Started
9
Using this Guide
9
Finding Additional Information
10
Safety and Performance Information
10
Cisco Product Security Overview
11
Accessibility Features
11
Connecting Your Phone
12
An Overview of Your Phone
15
Understanding Buttons and Hardware
15
Understanding Phone Screen Features
18
Cleaning the Phone Screen
18
Understanding Feature Buttons and Menus
19
Understanding the Help System on Your Phone
19
Understanding Lines Vs. Calls
20
Understanding Line and Call Icons
20
Understanding Feature Availability
20
Basic Call Handling
21
Placing a Call-Basic Options
21
Placing a Call-Additional Options
22
Answering a Call
23
Ending a Call
24
Using Hold and Resume
24
Using Mute
24
Switching between Multiple Calls
25
Viewing Multiple Calls
25
Transferring Calls
26
Forwarding Calls to Another Number
27
Making Conference Calls
28
Understanding Types of Conference Calls
28
Starting and Joining a Standard Conference
29
Starting or Joining a Meet-Me Conference Call
31
Advanced Call Handling
32
Speed Dialing
32
Picking up Redirected Calls on Your Phone
33
Using a Shared Line
34
Understanding Shared Lines
34
Adding Yourself to a Shared-Line Call
35
Preventing Others from Viewing or Barging a Shared-Line Call
36
Storing and Retrieving Parked Calls
36
Making and Receiving Secure Calls
37
Tracing Suspicious Calls
37
Prioritizing Critical Calls
38
Using Cisco Extension Mobility
39
Using BLF to Determine a Line State
39
Using a Handset, Headset, and Speakerphone
40
Using a Handset
40
Using a Headset
40
Using a Speakerphone
41
Using Autoanswer with a Headset or Speakerphone
41
Using Phone Settings
42
Customizing Rings and Message Indicators
42
Customizing the Phone Screen
43
Using Call Logs and Directories
44
Directory Dialing
45
Using Corporate Directory on Your Phone
45
Using Personal Directory on Your Phone
46
Voice Messages
48
Customizing Your Phone on the Web
49
Accessing Your User Options Web Pages
49
Configuring Features and Services on the Web
50
Using Personal Directory on the Web
50
Using Your Personal Address Book on the Web
50
Configuring Fast Dials on the Web
51
Using the Address Book Synchronization Tool
52
Setting up Speed Dials on the Web
52
Setting up Phone Services on the Web
53
Controlling User Settings on the Web
54
Controlling Line Settings on the Web
55
Using Cisco Webdialer
57
Understanding Additional Configuration Options
59
General Troubleshooting
61
Viewing Phone Administration Data
62
Using the Quality Reporting Tool
62
Index
65
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