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INSTALLATION INSTRUCTIONS 1531-DBC 422 02 2013 DBC 422 and DBC 425 Catarina Sten csten Arne Miler Arne Miler INSTALLATION INSTRUCTIONS...
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The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Aastra shall have no liability for any error or damage of any kind resulting from the use of this document.
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DBC 422 DBC 425 General These installation instructions are valid for the IP phones DBC 422, also called Dialog 4422 and for DBC 425, also called Dialog 4425. These telephones use the H.323 protocol. Scope These IP phones can be connected to a number of Aastra’s PBXes or equivalent.
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Connected to BusinessPhone These IP phones can be used together with BusinessPhone version 7 or later. Connected to MD Evolution These IP phones can be used together with MD Evolution version 8 or later 1531-DBC 422 02 Uen B3 2013-12-02...
An extra key panel requires 0.03 W. As an alternative the IP phone can be powered via the LAN from a power hub. The phone supports the standard IEEE 802.3AF for power over LAN. 1531-DBC 422 02 Uen B3 2013-12-02...
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These phones comply with the power class signature. The phone reports power class 1 which means less than 4 W required. Earthing/grounding No special earthing or grounding is needed. The IP phone needs a shielded Ethernet cable for the network connec- tion. 1531-DBC 422 02 Uen B3 2013-12-02...
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The maximum line length between an IP phone and the LAN is 100 metres (328 feet) according to IEEE 802.3. Category 5 cables are recommended. The following Ethernet category 5 cable can be ordered from Aastra: • TSR 901 0452/3000 The figure shows where all the cables are to be connected in the bottom of the phone.
If no procedure for the administrator mode is entered, or if the Speaker -key is pressed, the phone will use the current stored settings and continue with the menu LAN access control. If the procedure for administrator mode is entered, the following menu appears: 1531-DBC 422 02 Uen B3 2013-12-02...
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Enter the LAN access control user identity and press the Speaker key. Figure 7: Enter the LAN access control password and press the Speaker key. If the authentication is successful the normal boot sequence continues: Figure 8: 1531-DBC 422 02 Uen B3 2013-12-02...
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If a password or Personal Identification Number (PIN) is to be used for this extension number, the password must be initiated in the exchange. In the start up sequence for the phone, the next menu is: 1531-DBC 422 02 Uen B3 2013-12-02...
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The fixed IP addresses must be entered in the phone manually. After power up of the IP phone, the display will show a special pattern and the headset LED will be lit for a couple of seconds. Then the display will show: 1531-DBC 422 02 Uen B3 2013-12-02...
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Speaker key. The Network menu appears again. For a complete survey of all menus in the Network settings, see 7.34.4 Change IP settings in DBC 422 on page 70. Enter the IP settings by using the +, - and Speaker keys for the entries in the list.
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IP phone and then the following menu is displayed: Figure 21: It is important that the power to the phone is not disconnected while this text is shown in the display. This process takes a couple of minutes. If 1531-DBC 422 02 Uen B3 2013-12-02...
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If no procedure for the administrator mode is entered, or if No change (F4) is pressed, the phone will use the current stored settings and continue with the menu LAN access control. If the procedure for administrator mode is entered, the following menu appears: 1531-DBC 422 02 Uen B3 2013-12-02...
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Use the home key to leave the settings menu and continue the boot sequence. If LAN access control according to IEEE802.1x is enabled in the LAN, the following menu appears Figure 24: Enter the LAN access control user identity and press the log on soft key. 1531-DBC 422 02 Uen B3 2013-12-02...
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The phone checks for new software. If the software will be updated continue to section 7.3.3 Update of the software in the IP phone on page Otherwise the following menus are shown: 1531-DBC 422 02 Uen B3 2013-12-02...
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If the emergency call function is disabled the SOS text is not shown. To enable, 7.38 Emergency call on page 76. If the gatekeeper requires that a password or PIN must be used, the following menu is displayed: 1531-DBC 422 02 Uen B3 2013-12-02...
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After power up of the IP phone the mute key LED will be lit for a couple of seconds. Then the display will show: Figure 33: The x indicates a timer counting down seconds. 1531-DBC 422 02 Uen B3 2013-12-02...
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Note: It is not possible to only update the boot software. If the boot soft- ware will be updated, the application has to be updated as well. The following menu appears if a new bootrom shall be loaded: 1531-DBC 422 02 Uen B3 2013-12-02...
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Figure 37: The Application firmware is fetched from the SW server and loaded into the IP phone. This may take about one minute and the following menu is displayed: 1531-DBC 422 02 Uen B3 2013-12-02...
The handset cord is connected with one end (short uncoiled) to the handset and the other end (long uncoiled) to the connector on the bottom of the IP phone marked HANDSET. Select H.323 protocol The phone is delivered with the H.323 protocol enabled. 1531-DBC 422 02 Uen B3 2013-12-02...
The following methods exist to get different configuration files for the groups of phones: • Use the DNS (Domain Name Service) domain name received from DHCP, 7.11.2 Data from DHCP on page 30. 1531-DBC 422 02 Uen B3 2013-12-02...
(number of ones in the binary value of the subnet mask), see 7.9.3 Directory structure on page 25. 7.8.4 Priority between the different methods The priority is: • The telephony domain tag in option 43 • The DNS domain in option 15 1531-DBC 422 02 Uen B3 2013-12-02...
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Apache Tomcat. When the IP Phone Configuration File task in MX-ONE Manager TS shall be used the Tomcat server is manda- tory. For more information, see the description for CONFIGURA- TION FILE FOR DBC 42X 1531-DBC 422 02 Uen B3 2013-12-02...
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If the phones do not find any configuration file in a domain directory, the file in the directory web-server root/dbc42x02 is used. The application, boot and language files are stored in the dbc42x02 directory. 1531-DBC 422 02 Uen B3 2013-12-02...
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In this example the phones belonging to the first group have the network address 130.100.26.128 with the subnet mask 255.255.255.192. The second group has the network address 130.100.27.0 with the subnet mask 255.255.255.0. 1531-DBC 422 02 Uen B3 2013-12-02...
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The IP address to the software server. To get this option, set the data in following way: In Network settings, chose Automatic SW server = YES but do not initiate this data in option 43 in DHCP. In 1531-DBC 422 02 Uen B3 2013-12-02...
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The range is 1-65535. Domain admin- istrators shall use Weight = 0 when there is not any load balancing to do. Port 80 (fixed value) Host The DNS name of the Software server 1531-DBC 422 02 Uen B3 2013-12-02...
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Enter the wanted service. Example: _aasdbc_cfg._tcp. domain name where the domain name is the one the phone receives from DHCP. • The response will contain the DNS SRV resource record data, including the host name to the requested service 1531-DBC 422 02 Uen B3 2013-12-02...
A list with VLAN identities. These are used when the tele- phone will automatically be assigned to a VLAN, see section 7.20 Virtual LAN (VLAN) on page 51. • DNS identity (web address) for the telephone. 1531-DBC 422 02 Uen B3 2013-12-02...
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43 to the telephone. When vendor class identifier shall be used to get the option 43 data for the Aastra IP-Phone, it is necessary to initiate the vendor class Aastra IP-Phone in the DHCP server and in some cases also the vendor class...
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Tag 04 (T4 in the figure): Telephony domain name in ASCII text format. Tag 05 (T5 in the figure): VLAN identity 1 for the telephone, in ASCII text format. Tag 06 (T6 in the figure): VLAN identity 2 for the telephone, in ASCII text format. 1531-DBC 422 02 Uen B3 2013-12-02...
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The different tags are optional, but if tag 02 is used tag 03 is mandatory. The following applies for the ID string: • At new installation the string Aastra IP-Phone shall be entered in DHCP option 43. • At upgrading (to application R7K or later and boot R3S or later) of...
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NSTALLATION 7.11.4.1 Define Vendor Class Figure 43:Define Vendor Classes Select Define Vendor Classes to get the menu where the vendor classes are entered. 1531-DBC 422 02 Uen B3 2013-12-02...
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DBC 422 DBC 425 Figure 44: DHCP Vendor Classes If the vendor class Aastra IP-Phone does not exist, press Add to create the new vendor class. In the next menu the ID string Aastra IP-Phone has to be entered: 1531-DBC 422 02 Uen B3 2013-12-02...
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43 data and if the device does not interpret the data correct, it can cause problem. 7.11.4.2 Set Predefined Options Figure 46:Set Predefined Options Select Set Predefined Options to get the menu to enter option 43 data. 1531-DBC 422 02 Uen B3 2013-12-02...
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DBC 422 DBC 425 Figure 47: Predefined Options and Values Select Aastra IP-Phone in the drop down list in the Option class field and press the Add button. The next menu is shown below: Figure 48: Option Type This is the default view and data has to be entered manually:...
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Figure 49: Filled in Option Type Dialog Press OK and the window with Predefined Options and values will occur again. Press OK again and the menu will be closed. 7.11.4.3 Set Scope Options Figure 50: Configure Options 1531-DBC 422 02 Uen B3 2013-12-02...
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DBC 425 Select Configure Options. Figure 51:Scope Options Select Advanced tab and scroll in the Vendor class field until Aastra IP-Phone is selected. Press OK. Next menu is where the ID strings and the tags are set, according to the figure in section 7.11.3.2 Vendor Specific Information Field on page 32.
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This example shows that the total length of the vendor specific informa- tion is 0x1F, the length of the ID string is 0x0F and the string is Aastra IP-Phone, The next byte 01 is the tag for the SW server's IP address, 0x0D is the length and then follows the IP address (10.105.88.100).
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192.168.6.254; # class "Aastra IP-Phone" { # match option vendor-class-identifier; # class "Ericsson IP-Phone" { # match option vendor-class-identifier; if substring (option vendor-class-identifier, 0, 15) = "Aastra IP-Phone" option vendor-encapsulated-options "\x0fAastra IP-Phone\x01\x0b192.168.0.1\x04\x16aastradomain.aast ra.se\x05\x03452"; 1531-DBC 422 02 Uen B3 2013-12-02...
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\x01\x0b192.168.0.1\x04\x16aastradomain.aastra.se\x0 5\x03452"; # DHCP settings continued Example when using Vendor Class and the IP address for the sw-server is 192.168.0.1, the telephony domain is aastradomain.aastra.se and the VLAN identity is 452. 7.12 Diffserv Diffserv is a model for handling of priority, based on the type of service (TOS) field in the IP packet heading.
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The phones gets the IP address to the IP Phone Administrator server by DNS SRV resource records or via the configuration file, see the descrip- tion for CONFIGURATION FILE FOR DBC 42X. Below is an example of a printout from IP Phone Administrator: 1531-DBC 422 02 Uen B3 2013-12-02...
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Status An icon in different color is shown: • Red icon: the phone is not registered towards the PBX. • Green icon: the phone is registered. 1531-DBC 422 02 Uen B3 2013-12-02...
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There is a built in SNMP (Simple Network Management Protocol) agent in the telephone. When using a port scanning program, the SNMP agent returns the phone model, MAC-address and the hardware and firmware revisions. 1531-DBC 422 02 Uen B3 2013-12-02...
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7.37 Backup gatekeeper for branch offices on page 75. The table below shows which method that will be used depending on the settings in the menus and in the configuration file. The digits refer to the list above. 1531-DBC 422 02 Uen B3 2013-12-02...
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CONFIGURATION FILE FOR DBC 42X. The use, or not, of automatic gatekeeper discovery can be defined in the configuration file and in the settings menu. By default the phone uses the value defined in the configuration file. 1531-DBC 422 02 Uen B3 2013-12-02...
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The phone was registered in another LIM than in the ordinary HLR LIM. This will happen if load distribution was used when trying to register to the primary GK. A temporary HLR will be created in that other LIM (where the phone was registered). 1531-DBC 422 02 Uen B3 2013-12-02...
It is the receiving port numbers in the phone that are shown. Table 3 UDP ports used by the phone Type of signalling Minimum Maximum Comment DHCP client SNMP RAS/GRQ 1718 1718 Multicast 1719 1719 1531-DBC 422 02 Uen B3 2013-12-02...
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H.225 secure 1300 1300 Incoming call to the port phone, default value. Can be 1722 if the phone receives this value in RCF. H.245 1390 1396 H.225 1720 1720 Incoming call to the phone 1531-DBC 422 02 Uen B3 2013-12-02...
From DHCP in option 43 (only the phone port, but not the PC port). A list of maximum three VLAN identities can be handled, see figure • From the configuration file (both the phone- and the PC port). 1531-DBC 422 02 Uen B3 2013-12-02...
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• For frames originating in the PC the default value is 0, meaning best effort. The priorities can be changed via the configuration file, see the descrip- tion for CONFIGURATION FILE FOR DBC 42X. 1531-DBC 422 02 Uen B3 2013-12-02...
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See description for Configuration file for DBC42x. 7.20.2 Assigning the VLAN identity via the configuration file The description of the parameters, see the description for CONFIGURA- TION FILE FOR DBC 42X. The configuration file is read from the native LAN 1531-DBC 422 02 Uen B3 2013-12-02...
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When there is a secure IP to IP call and IP voice recording is active the secure icon is not shown. 1531-DBC 422 02 Uen B3 2013-12-02...
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/certificates/H323, see section 7.9.3 Directory structure on page 25. The path to the certificate file is specified in the configuration file. Table 5 X.509 root certificates to support TLS server authentication Certificate Authority Comment Baltimore Entrust md5WithRSAEncryption 1531-DBC 422 02 Uen B3 2013-12-02...
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ValiCert Class 3 VeriSign Class 3 VeriSign Class 3 - G2 VeriSign Class 4 - G2 VeriSign Class 3 - G3 VeriSign Class 4 - G3 VeriSign Test Root CA md2WithRSAEncryption VeriSign Test Root CA sha1WithRSAEncryption 1531-DBC 422 02 Uen B3 2013-12-02...
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The TCP connection can be initiated by either part. This TCP connection is protected by means of TLS as well. This implies that during a call there can be three TCP connections existing between the terminal and the gatekeeper. 1531-DBC 422 02 Uen B3 2013-12-02...
LAN and continues with the ordinary boot sequence. 1531-DBC 422 02 Uen B3 2013-12-02...
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If the values in the boot menu shall be valid even after the configuration file is read, the corresponding parameters in the configuration file shall be disabled. In the configuration file the following parameters exist: 1531-DBC 422 02 Uen B3 2013-12-02...
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The user identity and password are stored in the phone (default). • The system administrator or end-user have to enter the LAN access control user identity and password when starting the phone only the first time. 1531-DBC 422 02 Uen B3 2013-12-02...
7.2.1 Starting a phone in a LAN with a DHCP server on page 8 and 7.3.1 Starting a DBC 425 phone in a LAN with a DHCP server on page 14. The recom- 1531-DBC 422 02 Uen B3 2013-12-02...
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Phone Contacts, the call list etc. This password is the same as the password or PIN to register the phone to the PBX. If there is no password or PIN initiated in the PBX, it is 1531-DBC 422 02 Uen B3 2013-12-02...
In the Settings menus, the function-keys have the following functions: Clear key Cancel. Leave the current menu without changing anything. Exit. Leave the current menu and go up one level in the menu hier- archy. Speaker key 1531-DBC 422 02 Uen B3 2013-12-02...
7.34.3 Allocation of function keys on page 70. 7.27.1 Soft-keys In the Settings menus, the soft-keys have the following functions: Cancel (F1) Leave the current menu without changing anything. Cancel is used in menus where it is possible to change data. 1531-DBC 422 02 Uen B3 2013-12-02...
It is also possible to restart the phone and to reset all network settings from the administrator web interface, see maintenance instructions for IP TELEPHONE DBC 42X. After a power failure or a reboot, the phone will log on automatically with the stored directory number. 1531-DBC 422 02 Uen B3 2013-12-02...
C (clear key), * and 5 simultane- ously for one or two seconds. One ringing signal is heard to indicate that this mode is entered. The administrator mode is valid until exiting from the Settings menu. 1531-DBC 422 02 Uen B3 2013-12-02...
If SNTP is used, the IP address and the Time zone will be set in the configuration file, see Configuration File for DBC 44X and DBC 43X. If the LAN does not have SNTP or NTP available, a server with SNTP software has to be initiated. 1531-DBC 422 02 Uen B3 2013-12-02...
If the end-user forgets to log off, the phone will log off the individual number and will log on with the default number during the night. 1531-DBC 422 02 Uen B3 2013-12-02...
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When the parameter LogOffRestriction is used in the configuration file, it is not possible to change the log off restriction options locally in each phone. These options are grey in the menu above and the Select key is missing. 1531-DBC 422 02 Uen B3 2013-12-02...
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For more details, see description for CONFIGURATION FILE FOR DBC 42X section FUNCTION KEYS. When the DBC 422 phone is used with MX-ONE TSW or TSE there are no spare function keys available, if the default configuration is used. To...
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NSTALLATION Figure 62: Network settings menus in DBC 422 1) This line is only displayed if a DHCP server is used. It shows the DNS (Domain Name Server) name of the phone and it is used when accessing the phone from a web browser.
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Enter VLAN ID (1-4095) for Phone: 22 Phone Port VID (22) VLAN for PC port: (No) Use VLAN ID for PC: No Figure 63: Network setting menus in H.323 2) Changes can only be done in the boot sequence. 1531-DBC 422 02 Uen B3 2013-12-02...
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Store the configuration file on the software server, 7.9.3 Directory structure on page 25. • Store the new bootROM and application software on the SW server, 7.9.3 Directory structure on page 25. 1531-DBC 422 02 Uen B3 2013-12-02...
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When the connec- tion to the main office is lost the IP phones in the branch office automat- ically register to the backup gatekeeper. When the connection to the 1531-DBC 422 02 Uen B3 2013-12-02...
A group of phones that will send different geographical A-numbers compared to another group of phones, must use different configuration files, 7.8 Several configuration files on page 22. 1531-DBC 422 02 Uen B3 2013-12-02...
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Call Park Pool For a detailed description of the Call Park Pool feature in an MX-ONE environment, see operational directions for Call Park Pool. No configuration in the phone is needed for this feature. 1531-DBC 422 02 Uen B3 2013-12-02...
7.44 Operator Media Device (OMD) The phone can be used in a PBX operator solution based on IP. In this solution CMG’s NOW or D.N.A’s Operator Work Station (OWS) is used 1531-DBC 422 02 Uen B3 2013-12-02...
Go down in the list until the OMD menu appears and press Select (F4), or the Speaker key for DBC 422. Change to OMD = Yes. Press Save (F4), or the Speaker key for DBC 422. It is also possible to set this data from the administrator web interface. 7.45 Corporate Directory (Only DBC 425).
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(Only DBC 425). From the tab Web it is possible to access Internet pages adapted for mobile devices and view the content on the phone display. The WAP browser in the phone supports WML, HTML, XHTML basic and XHTML mobile profile. 1531-DBC 422 02 Uen B3 2013-12-02...
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This is also mandatory when using My Dialog 4000 Contacts, see section 7.48 My Dialog 4000 Contacts on page 85. Note: DBC 422 can have local contacts but these can only be managed via the web interface. 1531-DBC 422 02 Uen B3 2013-12-02...
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Expand Internet Information Services • Create a directory where to store the files for user specific data. This directory must be the home directory for the user created above. • Select Default FTP site 1531-DBC 422 02 Uen B3 2013-12-02...
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FTP server using Telnet or SSH (Secure Shell). To install the FTP server it is possible to use the GUI tools or to use commands. Depending on that the different GUI tools require different 1531-DBC 422 02 Uen B3 2013-12-02...
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# killall -USR2 xinetd 7.47.4 Secure FTP (SFTP) The user name and password to log on to the SFTP (or FTP) server is set in the configuration file of the telephone. The default user name is Telephone. 1531-DBC 422 02 Uen B3 2013-12-02...
PC. Java run time library 5.0 or higher is needed on the end-used PC (can be downloaded from the Sun® home page). 1531-DBC 422 02 Uen B3 2013-12-02...
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URL where the application is stored, has to be set. When using an IIS server as the web server, the file type .properties must be enabled in a similar way as described above, 7.9.2 HTTP servers on page 24. 1531-DBC 422 02 Uen B3 2013-12-02...
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There are a number of parameters in the configuration file for voice recording, see Configuration File for DBC 42x. The shortcut key for recording on the phone is initiated from the PBX. Total recording 1531-DBC 422 02 Uen B3 2013-12-02...
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Use the wall mounting kit SXK 106 2049/1, which consists of the spacer SXA 112 4753/1 and two screws. Figure 67: • Use a screwdriver to remove the handset hook. • Turn the hook upside down and put it back. 1531-DBC 422 02 Uen B3 2013-12-02...
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These holes must be 15 mm more to the left than the centre of the phone, otherwise it will land up 15 mm to the right, after the mounting. Figure 69: • Fasten supplied screws to the spacer. 1531-DBC 422 02 Uen B3 2013-12-02...
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Measures for a locally manufactured spacer Figure 71: 7.51 Post installation measures Check that it is possible to log on the phone to the system. Verify that internal and external calls can be established from and to the phone. 1531-DBC 422 02 Uen B3 2013-12-02...
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DBC 425 Installation of extra key panel DBY 419 01 DBC 422 can have maximum one extra key panel. DBC 425 can have maximum four extra key panels. The keys can be used as Dial-by-function keys and Monitoring keys. It is also possible to assign functions (call back, free on second etc.) on these...
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Figure 72:Attaching the DBY 419 01 key panel unit to the phone Mount the proper quantity of feet in recommended positions, 73 Feet positions with 1 to 4 pcs DBY 419 01 connected (rear view) on page 93. 1531-DBC 422 02 Uen B3 2013-12-02...
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Connect the power to the phone and connect the phone to the LAN. Program one function key per key panel. Establish a call using the key on each DBY 419 01. 1531-DBC 422 02 Uen B3 2013-12-02...
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Secure the option unit with the three screws (Screwdriver for Torx No. T8). • Connect the power to the phone and when the phone has started, log on the terminal. Figure 74:Mounting of pin connector 1531-DBC 422 02 Uen B3 2013-12-02...
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Figure 75:Mounting of Option unit to the phone Figure 76:Press down the Option unit to secure good contact. Extra bell/ Busy signal For pin outlets of the external functions, 77 External cable connection on page 96 1531-DBC 422 02 Uen B3 2013-12-02...
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Connect the power to the phone and when the phone has started, log on to the gatekeeper. Check that a call can be established and check that the installed extra equipment works. 1531-DBC 422 02 Uen B3 2013-12-02...