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Epson Stylus Photo R800 User Manual
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Epson Stylus Photo R800 User Manual

Epson photo printer user's guide r800
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Summary of Contents for Epson Stylus Photo R800

  • Page 1 User’s Guide...

  • Page 2: Copyright Notice

    SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third...

  • Page 3: Table Of Contents

    Contents Welcome! PRINT Image Matching and Exif Print About PRINT Image Matching About Exif Print About Your Software About Your Documentation Viewing the On-screen Reference Guide Printer Buttons and Lights Loading Paper Loading Paper in the Sheet Feeder Loading Special Paper Loading Envelopes Loading Roll Paper Printing From Start to Finish...
  • Page 4 Printing Special Photos Printing on Roll Paper Selecting Roll Paper Print Settings Removing Your Printed Photos Removing and Storing Roll Paper Using PRINT Image Matching Using Film Factory Using the P.I.M. II Plug-in for Adobe Photoshop Printing Borderless Cut Sheets Windows Macintosh OS X Macintosh 8.6 to 9.x...
  • Page 5 Adjusting the Print Density Windows Macintosh OS X Macintosh 8.6 to 9.x Maintaining Your Printer Cleaning the Print Head Automatically Checking and Cleaning the Print Head Running the Head Cleaning Utility Replacing an Ink Cartridge Checking the Ink Supply Purchasing Ink Cartridges Ink Cartridge Precautions Removing and Installing Ink Cartridges Aligning the Print Head...
  • Page 6 Uninstalling and Reinstalling Printer Software Where To Get Help Requirements and Notices Windows System Requirements Macintosh System Requirements Important Safety Instructions Ink Cartridge Safety Instructions Energy Star Compliance FCC Compliance Statement Declaration of Conformity Epson America, Inc. Limited Warranty Index Contents...

  • Page 7: Welcome

    Welcome! ® Your Epson Stylus Photo R800 gives you fast, photo-quality, archival prints on a wide variety of glossy and matte papers. Your outstanding printouts result from these advanced features: Eight individually-replaceable Epson ink cartridges let you print at up to 5760 ×...

  • Page 8: Print Image Matching And Exif Print

    PRINT Image Matching and Exif Print Your EPSON Stylus Photo R800 printer supports these innovative digital image formats to give you the best photo prints possible: PRINT Image Matching Exif Print About PRINT Image Matching Epson’s revolutionary PRINT Image Matching (P.I.M.) technology lets your digital camera and printer work together automatically to produce the best prints possible.

  • Page 9: About Exif Print

    Your printer driver runs your printer and lets you control how your documents look. You can’t print without it. Tip: It’s a good idea to check Epson’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

  • Page 10: About Your Documentation

    About Your Documentation To set up your printer and install its software, see the Start Here sheet. This book contains system requirements, important safety information, your warranty, and instructions on: Viewing the on-screen Reference Guide Loading all types of paper Printing with Windows Printing on CDs and DVDs Maintaining the printer...

  • Page 11: Viewing The On-Screen Reference Guide

    Viewing the On-screen Reference Guide Follow the instructions on the Start Here sheet to install the on-screen Reference Guide, if you haven’t already. Note: You need a browser—such as Microsoft ® ® Netscape Navigator 3.0 or later, or Safari using a different browser, the pages may not display correctly. 1.

  • Page 12: Printer Buttons And Lights

    Printer Buttons and Lights The tables below summarize the functions of the printer buttons and lights. See the instructions in your documentation for details on using the buttons. To diagnose problems indicated by the printer lights, see page 91. Printer buttons Button Uses P power...

  • Page 13: Loading Paper

    Loading Paper You can load a variety of paper types in your printer, as described in these sections: “Loading Paper in the Sheet Feeder” below “Loading Envelopes” on page 15 “Loading Roll Paper” on page 16 For instructions on loading CDs or DVDs using the CD/DVD tray, see page 63. Loading Paper in the Sheet Feeder 1.

  • Page 14: Loading Special Paper

    Load letterhead or preprinted paper into the printer top edge first. Don’t load paper above the arrow on the left edge guide. Loading Special Paper Load Epson ink jet papers as follows: Paper type Epson Enhanced Matte Paper Epson Matte Paper Heavyweight...

  • Page 15: Loading Envelopes

    Loading Envelopes You can load up to 10 envelopes at a time, as described below. Tip: For best results, press each envelope flat before loading it, or load one envelope at a time. 1. Open the paper support and pull up the support extension 2.

  • Page 16: Loading Roll Paper

    Loading Roll Paper You can load 4-inch and 8.3-inch wide roll paper for printing multiple photos or panoramics, with or without borders. Tip: It’s a good idea to check and make sure your ink cartridges are not low before loading and printing on roll paper. If you need to replace a cartridge with roll paper loaded, you should remove the paper or marks may appear in your printout.
  • Page 17 6. Insert the left roll paper holder (marked with an orange triangle) into the far left slot (also marked with an orange triangle). Then insert the other holder into the corresponding slot on the right. 7. Load the paper part of the way into the roll paper feeder, then slide the right roll paper edge guide to fit lightly against the paper.
  • Page 18 Loading Paper...

  • Page 19: Printing From Start To Finish

    Use the right paper. For the best-looking photos, most vivid colors, and greatest detail, always use genuine Epson papers and Epson UltraChrome Hi-Gloss inks. Choose the right printer settings for the paper. Your printer automatically adjusts itself for the type of paper you’ve selected, so...

  • Page 20: Basic Printing In Windows

    Basic Printing in Windows Follow these steps to print a document or image using the basic printer settings: 1. From the File menu, click 2. Make sure EPSON Stylus Photo R800 3. Click the Properties button, click it first.) Options 4.
  • Page 21 5. Select one of these document types as the Quality Option setting: : For rough drafts with reduced print quality Draft : For text-only documents (like letters) with good print quality Text : For documents with text and images with higher print quality Text &...

  • Page 22: Selecting The Settings You Use Most Often

    During printing, this window appears. Use it to cancel, pause, or resume printing and see how much ink you have left. Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your printout.

  • Page 23: Customizing Your Windows Print Settings

    Customizing Your Windows Print Settings 1. On the Main tab, click the 2. Click . The Basic settings change to the Advanced settings: Continue Print quality Note: If you want to use the Advanced screen each time you access your printer settings, select the Show this screen first checkbox.
  • Page 24 Color Controls individual colors in your printout. : Uses standard color profiles for your printer to help match colors in your image. If you’re using custom profiles in an application such as Photoshop, select Note: To print with custom color profiles using Photoshop, see “Managing Color with Profiles”...

  • Page 25: Basic Printing With Macintosh Os X

    Basic Printing With Macintosh OS X If you’re using an OS X compatible application, follow the steps below to print a document or image using the basic settings. (If you’re using a Macintosh Classic mode application, follow the steps on page 29 instead.) Make sure you added your printer to Print Center, as described on the Start Here sheet.
  • Page 26 6. Select from the File menu. You see a screen like this: Print 7. Open the Printer in the Page Setup window. Note: Always select the same setting as the Format for option in the Page Setup window and the Printer option in the Print window. If the settings are different, you may get unexpected results.
  • Page 27 14. Click Print Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your printout. If your ink is running low, wait until printing finishes before checking ink levels or attempting to replace a cartridge.
  • Page 28 17. When you’re finished, close Print Center. Printing From Start to Finish Print Center . You see this screen: Stylus Photo R800 to delete the job Delete to pause printing Hold to resume printing...

  • Page 29: Basic Printing With Macintosh Os 8.6 To 9.X

    . You see a screen like this: Page Setup : For paper or envelopes loaded in the sheet feeder at the Make sure you see SP R800 Select your paper size Select your paper source Select the orientation of your document or image...
  • Page 30 4. Select the direction you want your image or document to print as the Orientation setting. Select Portrait 5. Click to close the Page Setup window. 6. From the File menu, select 7. Select the type of paper you loaded as the Media Type setting (see page 34). 8.

  • Page 31: Customizing Your Macintosh Print Settings

    Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your printout. If your ink is running low, wait until printing finishes before checking ink levels or attempting to replace a cartridge.
  • Page 32 You see the advanced settings: Macintosh OS 8.6 to 9.x Macintosh OS X 3. In addition to the basic settings, you can select these advanced options: : Lets you specify a print quality for your selected paper type, Print Quality including for the highest print quality (5760 ×...
  • Page 33 4. To select Color Management options, do one of the following: OS X: Select Color Management OS 8.6 to 9.x: Select a Color Management option on the right of the screen. 5. Select Color Management options as follows: : Let you adjust the Brightness, Contrast, Saturation, Color Controls Gamma, and individual colors in your printout.

  • Page 34: Selecting The Correct Media Type

    Paper or other media loaded Plain paper sheets Envelopes Epson Premium Bright White Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet Cards Epson Photo Quality Self Adhesive Sheets Epson Enhanced Matte Paper Epson Matte Paper Heavyweight...

  • Page 35: Printing Special Photos

    Printing Special Photos When you need to print photos using the special Stylus Photo R800 printing features, follow the instructions in these sections: “Printing on Roll Paper” below “Using PRINT Image Matching” on page 42 “Printing Borderless Cut Sheets” on page 43 “Managing Color with Profiles”...

  • Page 36: Selecting Roll Paper Print Settings

    Selecting Roll Paper Print Settings Follow the steps in one of these sections to select your roll paper print settings: “Windows” below “Macintosh OS X” on page 37 “Macintosh 8.6 to 9.x” on page 39 Windows 1. Start your print application, open your photo file, and resize it as necessary. 2.

  • Page 37: Macintosh Os X

    3. Select one of the following as the Format for setting: Stylus Photo R800(Roll Paper) Stylus Photo R800(Roll Paper - Borderless) Stylus Photo R800(Roll Paper - Borderless Banner) (If you’ll be printing photos without any borders, select either the option. For panoramics, select the...
  • Page 38 4. Select the photo size as the Paper Size setting. If you’re printing a panoramic photo, click the Custom Paper Size your photo is 4 or 8.3 inches maximum, depending on the width of the roll paper you loaded. Also set the margins to 5.
  • Page 39 10. Move the slider to the 11. Select Roll Paper Option 12. Select the settings based on the type of printing you’re doing: Type of printing Borderless photos (only available with 4-, 8-, or 8.27-inch paper widths) Photos with borders or panoramics 13.
  • Page 40 4. Choose Roll Paper 5. If you’ll be printing photos without any borders, click the 6. Select the Roll Paper Option settings based on the type of printing you’re doing: Type of printing Borderless photos (only available with 4-, 8-, or 8.27-inch paper widths) Photos with borders or panoramics 7.

  • Page 41: Removing Your Printed Photos

    Removing Your Printed Photos 1. Press the z roll paper button once to feed the paper forward. 2. Cut the paper on the printed cutting line. 3. If you want to print another job on roll paper, press the z roll paper button once again;...

  • Page 42: Using Print Image Matching

    Using PRINT Image Matching With PRINT Image Matching, special print instructions are saved in your digital photo files. For example, macro mode pictures might include print commands for sharpness and clarity, while portrait mode pictures might emphasize soft focusing and subtle flesh tones.

  • Page 43: Printing Borderless Cut Sheets

    P.I.M. or Exif Print image. Instead, it converts that information in the file and embeds a color space called EPSON RGB 2001. This profile supports all the P.I.M. color advantages and enhancements.

  • Page 44: Windows

    Follow the steps for your operating system in these sections to print BorderFree photos on cut sheet paper. “Windows” below “Macintosh OS X” on page 45 “Macintosh 8.6 to 9.x” on page 47 Windows 1. Start your printing application and open your photo file.

  • Page 45: Macintosh Os X

    2. Click File > Page Setup 3. Select Stylus Photo R800(Sheet Feeder - Borderless) setting. 4. Select the size of the paper you loaded as the Paper Size setting. Caution: When printing borderless photos, select one of the supported paper sizes listed on page 43;...
  • Page 46 Note: Always select the same setting as the Format for option in the Page Setup window and the Printer option in the Print window. If the settings are different, you may get unexpected results. 9. Select Print Settings pull-down menu. 10.

  • Page 47: Macintosh 8.6 To 9.X

    Macintosh 8.6 to 9.x 1. Start your printing application and open your photo file. 2. Click File > Page Setup 3. Select the size of the paper you loaded as the Paper Size setting. 4. Select Auto Sheet Feeder the Paper Source setting. 5.

  • Page 48: Managing Color With Profiles

    Managing Color with Profiles Follow the steps in this section to use color profiles for printing with Adobe Photoshop (the instructions cover Photoshop 7.0). You may want to use profile-building software to create custom profiles, such as Monaco Systems ™ MonacoEZcolor or GretagMacbeth Carefully follow the instructions in these sections for the best results:...
  • Page 49 4. Open the photo you want to print. 5. If you see the message shown below, select of the working space) embedded profile. 6. If you see the message shown below, select and click (1998) 7. When your image appears, evaluate the color balance and contrast as displayed on your monitor.
  • Page 50 Selecting Your Print Settings 1. Select File > Print with . You see this Preview window: 2. Click the Page Setup button to change the page size and orientation settings as necessary, then click 3. Click Show More Options options appear: 4.
  • Page 51 Printing Your Color-Managed Photo 1. Click the button. Print 2. Select your printer from the Printer menu. 3. Select from the pull-down menu. Print Settings 4. Select the Media Type setting for the paper you’ll use for the printer. 5. Click the button.
  • Page 52 Windows Opening Your Image 1. Open Adobe Photoshop. 2. Select Edit > Color Settings 3. Select U.S. Prepress Defaults the Settings pull-down menu. This sets Adobe RGB (1998) working space and activates warning messages for profile mismatches and missing profiles. Then click 4.
  • Page 53 7. When your image appears, evaluate the color balance and contrast as displayed on your monitor. If they need improvement, select . Select one of the following as the Profile setting: Profile A different RGB working space, such as IEC61966-2.1 A scanner profile for your scanner A camera profile for your digital camera Also click the...
  • Page 54 4. Select the size of your paper as the 5. Select the orientation of your image. 6. Click 7. Select File > Print with Preview 8. Click Show More Options then select Color Management from the pull-down menu. Additional options appear: 9.
  • Page 55 Printing Your Color-Managed Photo 1. Click the button. Print 2. Make sure your printer is selected, and click the 3. Select the Photo Best Photo 4. Select the Type setting for the paper you’ll use for the print. 5. Click the button.

  • Page 56: Solving Color Management Problems

    Return to the instructions on page 51 (for Mac OS X) or page 55 (for Windows). Make sure to select or Color Management menu to turn off color management in your Epson printer driver. Printing a Custom Profile Test Target Follow the steps in this section to create and print individual custom profile test targets for each paper type you plan to print on.
  • Page 57 5. Select Same as Source 6. Click the Page Setup 7. Select your printer from the Format for pull-down menu. 8. Select the appropriate Paper Size and Orientation settings, then click 9. Click the button. Print 10. Select your printer from the Printer menu, then select pull-down menu.
  • Page 58 11. Select the Media Type setting for the profile you’re printing. 12. Click the Advanced 13. Select as the Print Quality setting, though you can select a lower or higher Photo quality setting. 14. Turn off the High Speed and Edge Smoothing options, if they are available. 15.
  • Page 59 Windows 1. Open Adobe Photoshop and open the profile target file. 2. If you see a missing profile screen, select 3. Select File > Print with Preview 4. In the Print window, click the Show More Options then choose Color Management in the drop-down menu.

  • Page 60: Creating A Custom Profile

    12. Click the button under Color Management. 13. Click the Off (No Color Adjustment) 14. Click 15. Click to print. 16. Repeat these steps to print a test target for each paper type you plan to print on. Creating a Custom Profile If you’re creating a custom profile for your printer, follow the instructions provided with your profile-building software (such as Monaco Systems MonacoEZcolor or GretagMacbeth ProfileMaker) to create your custom profile using the test target you...

  • Page 61: Printing On Cds And Dvds

    Your printer includes a special tray that lets you print customized text, graphics, and photos directly on any ink-jet printable CD or DVD. The Epson Print CD software makes it easy to import your own photos, add text, and modify your designs with a variety of special effects.

  • Page 62: Cleaning The Roller

    Cleaning the Roller Before you print on CDs or DVDs, you may need to clean the roller inside the printer. You can do this by feeding and ejecting several sheets of plain paper. 1. Make sure the output tray is in the lower position. If it isn’t, lift the tray as shown below, then place one hand on the top of the printer and ease the tray down into the lower position.

  • Page 63: Inserting A Cd Or Dvd

    Inserting a CD or DVD Make sure the data, music, or video is burned on your ink-jet printable CDs or DVDs before you print. Otherwise, dirt or scratches on the surface may cause errors when you burn the data. If you plan to print large numbers of CDs or DVDs, it’s a good idea to print a small sample, then wait a day and check the quality to make sure it is satisfactory.
  • Page 64 5. Place the CD or DVD on the CD tray with the white or printable side face-up. To print on a small CD (8 cm), place the small CD ring on the tray first, then place the CD inside the ring. Caution: Make sure you always use the small CD ring when printing 8-cm CDs and that the CD and ring lay flat on the tray;...

  • Page 65: Designing Cds And Dvds

    Designing CDs and DVDs You can use Epson Print CD to create and print a disc design with images and text. 1. Start Epson Print CD. Windows: Click Start > Programs EPSON Print CD Mac OS X: Open the Applications...
  • Page 66 4. To modify the template or enhance your background image, click the background icon, if necessary. You can adjust the brightness, contrast, and gamma, or apply mosaic, blur, or special color effects, as follows: Windows: Click the Adjustment Macintosh: Use any of the available editing features. Then click 5.

  • Page 67: Printing Your Design

    After you have loaded a CD or DVD and created your design, you’re ready to print. Follow the steps for your operating system below. Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your disc.

  • Page 68: Macintosh Os X

    Feed) option and the Paper Size is set to US Letter 3. Click 4. Open the File menu and select 5. Select these print settings: Stylus Photo R800(Manual Feed) as the Printer Print Settings menu as the Media Type CD/DVD 6.

  • Page 69: Macintosh 8.6 To 9.X

    Macintosh 8.6 to 9.x 1. Open the File menu and select Setup 2. Make sure appears at the top SP R800 of the screen and these settings are selected: as the Paper Size Letter as the Paper Source Manual Feed 3.

  • Page 70: Adjusting The Print Position

    CD or DVD. Windows 1. Place the cardboard check disk (or an extra CD) on the CD tray and insert it into the printer, as described on page 63. 2. Start Epson Print CD. 3. Select from the File menu. Print 4.

  • Page 71: Macintosh Os X

    1. Place the cardboard check disk (or an extra CD) on the CD tray and insert it into the printer, as described on page 63. 2. Start Epson Print CD. 3. Open the File menu and select 4. Make sure...

  • Page 72: Macintosh 8.6 To 9.X

    Macintosh 8.6 to 9.x 1. Place the cardboard check disk (or an extra CD) on the CD tray and insert it into the printer, as described on page 63. 2. Start Epson Print CD. Printing on CDs and DVDs from the...
  • Page 73 3. Open the File menu and select Setup 4. Make sure appears at the top SP R800 of the screen and these settings are selected: as the Paper Size Letter as the Paper Source Manual Feed 5. Click 6. Open the File menu and select Print 7.

  • Page 74: Adjusting The Print Density

    Follow the instructions here to print a color saturation check pattern and make adjustments as necessary. Note: You can also use the Brightness and Contrast settings in Epson Print CD to adjust color saturation. See page 66 for instructions.

  • Page 75: Macintosh Os X

    Macintosh OS X 1. Insert a test CD or DVD for printing, as described on page 63. 2. Start Epson Print CD. 3. Open the File menu and select 4. Make sure Stylus Photo R800(Manual Feed) option and the Paper Size is set to 5.

  • Page 76: Macintosh 8.6 To 9.X

    Macintosh 8.6 to 9.x 1. Insert a test CD or DVD for printing, as described on page 63. 2. Start Epson Print CD. 3. Open the File menu and select Setup 4. Make sure SP R800 of the screen and these settings are...

  • Page 77: Maintaining Your Printer

    Maintaining Your Printer Follow the instructions in this chapter to keep your printer working at its best and to prepare it for moving, if necessary: “Cleaning the Print Head” below “Replacing an Ink Cartridge” on page 80 “Aligning the Print Head” on page 85 “Cleaning the Printer”...

  • Page 78: Automatically Checking And Cleaning The Print Head

    Select Mac OS X: Open the Select , click SP R800 Mac OS 8.6 to 9.x: Choose icon, then click Auto Nozzle Check and Cleaning 4. Follow the instructions on the screen. The printer prints and examines the nozzle check pattern shown below.

  • Page 79: Running The Head Cleaning Utility

    Head Cleaning Mac OS X: Open the Applications Select in the printer list, click SP R800 Mac OS 8.6 to 9.x: Choose icon, then click Head Cleaning 3. Follow the instructions on the screen to clean the print head. Cleaning takes about two minutes, during which the printer makes noise and the green P power light flashes.

  • Page 80: Replacing An Ink Cartridge

    Caution: Don’t open Epson Status Monitor or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your printout.

  • Page 81: Checking The Ink Supply

    You see a window like this: Click a cartridge image to display information about the cartridge. Purchasing Ink Cartridges Use these Epson ink cartridges within six months of installing them and before the expiration date on the package: Ink cartridge Yellow...

  • Page 82: Ink Cartridge Precautions

    When you need new ink cartridges, contact your dealer, or call the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Ink Cartridge Precautions Warning: Keep ink cartridges out of the reach of children.
  • Page 83 If the red ink light is flashing or on (indicating a low or empty cartridge), the print head moves to the _ position on the printer. The cartridge directly beneath the _ mark needs to be replaced. Make a note of which cartridge it is. 4.
  • Page 84 6. Press in the tab on the back of the cartridge, lift it out of the printer, and dispose of it carefully. 7. Shake the new cartridge four or five times before opening its package. (Don’t shake it after it’s unpacked.) 8.

  • Page 85: Aligning The Print Head

    Print Head Alignment Mac OS X: Open the Applications Select in the printer list, click SP R800 Mac OS 8.6 to 9.x: Choose icon, then select Print Head Alignment ink lights flash and the printer makes noise. ink light goes out.

  • Page 86: Manually Aligning The Print Head

    3. Do one of the following: Windows: Right-click the your screen). Select Mac OS X: Open the Select SP R800 Mac OS 8.6 to 9.x: Choose icon, then select 4. Click the Manual You see a screen like this as the printer prints an alignment check pattern: 5.

  • Page 87: Cleaning The Printer

    If box #5 is not the best-aligned box in each pattern, click another test page and repeat this step. 6. When box #5 is the best-aligned in all the patterns, click Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1.

  • Page 88: Transporting The Printer

    Transporting the Printer If you move your printer some distance, you need to remove the ink cartridges and prepare it for transportation in its original box or a similar one. Follow these steps: 1. Turn on the printer and press the H ink button to move the ink cartridges into loading position.

  • Page 89: Solving Problems

    “Uninstalling and Reinstalling Printer Software” on page 101 “Where To Get Help” on page 102 Tip: It’s a good idea to check Epson’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

  • Page 90: Printer Parts

    Printer Parts Paper support and extension Left edge guide Output tray (in upper position) Roll paper holder Solving Problems Sheet feeder Output tray extensions CD/DVD tray Printer cover Output tray (in lower position) Ink cartridge holder (in home position) Buttons and lights (control panel) Paper support closed Roll paper edge guide...

  • Page 91: Diagnosing Printer Problems

    Diagnosing Printer Problems First, check the printer’s lights (see below) or run a printer check (see page 92). Lights Green P power light flashes The printer is receiving a print job, printing, replacing an ink paper light on paper light flashes ink light flashes Explanation cartridge, charging ink, or cleaning the print head.

  • Page 92: Running A Printer Check

    Turn off the printer, open the printer cover, and remove any jammed or torn paper, or foreign object. Then turn the printer back on. If the error persists, contact your dealer or Epson; see page 102. An unknown printer error has occurred.

  • Page 93: Problems And Solutions

    See the Start Here sheet for instructions. If the icon doesn’t appear in the Macintosh Chooser, you may have too SP R800 many items in the Chooser. Delete any unused items. If you see an error message with Windows 2000, you may not have software installation privileges.

  • Page 94: Printer Problems

    Printer Problems Only the green P power light is on, but nothing prints. Make sure the interface cable is securely connected at both ends and meets the system requirements on page 103. Run a printer check as described on page 92. If the test page prints, make sure your software is installed correctly.

  • Page 95: Quality Problems

    Reference Guide. Use Epson papers for proper saturation and absorption of Epson inks. If you use a paper not listed as a Type or Media Type setting in your printer software, you may see smears, roller marks, misting, or other problems in your printouts.
  • Page 96 Make sure your paper isn’t damaged, old, dirty, or loaded face down. For best results, use genuine Epson paper. Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your printout.

  • Page 97: Paper Problems

    Try turning off PhotoEnhance. Also check if you’re using a special effect that alters image colors, like Sepia. Change the setting. See page 23 (Windows) or page 31 (Macintosh). Gamma Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible.
  • Page 98 (repeat if necessary). If the ) paper light is on, press the ) paper button. Reload the paper as described on page 16. Solving Problems as the Paper Source (Mac 8.6 Roll Paper option for the Stylus Photo R800 as the Format for...

  • Page 99: Cd/Dvd Problems

    Gently pull out the tray and press the ) paper button to turn off the ) paper light. Your design is not positioned correctly on the CD or DVD. You need to adjust the print position in Epson Print CD; see page 70. Miscellaneous Problems The image is inverted, as if viewed in a mirror.
  • Page 100 You see incorrect characters. Make sure the interface cable is securely connected at both ends and meets the system requirements on page 103. Make sure your printer is selected in the Print window, or in the Macintosh Print Center or Chooser. If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer instead.

  • Page 101: Uninstalling And Reinstalling Printer Software

    Software You may need to uninstall and then reinstall your printer driver and utilities if, for example, you upgrade your Windows operating system. You don’t need to uninstall your other photo software or the Epson Reference Guide. Windows 1. Click...

  • Page 102: Where To Get Help

    Where To Get Help If you need help with your printer, Film Factory, Epson Print CD, or the P.I.M. II Plug-in for Adobe Photoshop, see the information below. Epson provides technical assistance 24 hours a day through the electronic support...

  • Page 103: Requirements And Notices

    Requirements and Notices Windows System Requirements To use your printer and its software, we recommend that your system has: Microsoft Windows compatible PC with a Pentium 128MB (Windows 98SE or Me) or 256MB (Windows 2000 or XP) or more of RAM 200MB or more of free hard disk space recommended VGA or better display adapter and monitor CD-ROM or DVD-ROM drive for installing the printer software...

  • Page 104: Important Safety Instructions

    Important Safety Instructions Before using your printer, read these safety instructions to make sure you use it safely and effectively: Be sure to follow all warnings and instructions marked on the printer. Use only the type of power source indicated on the printer’s label. Connect all equipment to properly grounded power outlets.

  • Page 105: Ink Cartridge Safety Instructions

    Do not touch the ink cartridge ink supply port or surrounding area. Compliance NERGY As an E Partner, Epson has determined that this product NERGY meets the E guidelines for energy efficiency. The EPA NERGY...

  • Page 106: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 107: Declaration Of Conformity

    States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty...
  • Page 108 Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you.

  • Page 109: Index

    Index Adobe Photoshop managing color with, 48 to 60 P.I.M. plug-in for, 9, 42 to 43 Advanced settings Macintosh, 31 to 33 Windows, 23 to 24 Aligning print head, 85 to 87 Automatic print head aligning, 85 to 86 print head cleaning, 78 Automatic mode, Macintosh, 30 Background printing, 28, 30 Banding, 95...
  • Page 110 Macintosh, 32 Gloss setting, Windows, 21 Grainy prints, 96 Index Head Cleaning utility, 79 to 80 Help Epson, 102 see also Troubleshooting High Speed setting, 94 to 95 ICM (Image Color Matching) setting, 24, 55, Incorrect characters, 100 colors, 56, 96...
  • Page 111 Premium Semigloss Photo Paper, 14, 34, 36, 38, 40 Preprinted paper, 14 Previewing printout, 30 Print CD software, Epson, 65 to 76 Print Center, Macintosh OS X, 28, 93 Print dialog box, Windows, 20, 22 Print head aligning, 85 to 87...
  • Page 112 Print position check disc, 70 to 73 Print Quality problems, 95 to 96 setting, 32, 58 Print Settings menu, Macintosh OS X, 26 Printer cable, 103 check, 92 cleaning, 87 control panel, 90 to 92 maintaining, 77 to 87 noise, 94 parts, 90 problems, 91 to 92, 94 transporting, 88...
  • Page 113 Technical support, 102 Testing printer, 92 Text & Image setting, 21 Text setting, 21 Thick paper setting, 15, 27, 32, 95 Transporting printer, 88 Troubleshooting, 89 to 102 Type setting envelopes, 15 selecting correct, 34 selecting, Windows, 21, 36 Uninstalling software, 101 USB, 93, 100, 103 Utilities Auto Nozzle Check and Cleaning, 78...
  • Page 114 Index...

  • Page 115: Epson Ink Jet Papers And Ink Cartridges

    ® Use Epson paper and inks to get the same photo quality results that have earned Epson’s printers all of their awards! Epson papers are specially coated to work with EPSON UltraChrome a few of Epson’s papers and your printer’s ink cartridges:...

  • Page 116: How To Order Epson Ink And Paper

    How To Order Epson Ink and Paper To order Epson ink cartridges, paper, and other accessories, contact your dealer or call the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

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