Remote management software ..EasyStartup program ..Lenovo Rack Planner ..Configuring the ThinkServer RAID 300 . . .
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ThinkServer Web site ..Installing or replacing the microprocessor . . Lenovo Support Web site..Installing or replacing a hot-swap hard disk Help and service ....
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Ensure that you read and understand all caution and danger statements in this document before you perform the procedures. Read and understand any additional safety information that is included with the server or optional device before you install, remove, or replace the device. ThinkServer RD330 Hardware Maintenance Manual...
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkServer RD330 Hardware Maintenance Manual...
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In addition, the device might have multiple connections to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. viii ThinkServer RD330 Hardware Maintenance Manual...
Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury.
• For the most up-to-date information about your server, go to: http://www.lenovo.com/thinkserver • Lenovo maintains pages on the World Wide Web, where you can get the latest technical information and download documentation or device drivers and updates. To access the Lenovo Support Web site, go to: http://www.lenovo.com/support...
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DVD. Note: Lenovo maintains pages on the World Wide Web, where you can get the latest technical information and download documentation or device drivers and updates. Some information in the documents on the documentation DVD might change without notice after the first release of the DVD.
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This document provides information about component locations, replacement procedures for major Field Replaceable Units (FRUs), and troubleshooting and diagnostics. This document is updated frequently, and the most up-to-date version is always available in English on the Lenovo Web site at: http://www.lenovo.com/ThinkServerUserGuides...
• Six USB 2.0 connectors (two on the front panel and four on the rear panel) • Three RJ-45 Ethernet connectors on the rear panel (Ethernet connector 0 is for system management) For the location information about the connectors, refer to the related topics in “Locations” on page 13. ThinkServer RD330 Hardware Maintenance Manual...
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Video subsystem An integrated graphics controller in the ThinkServer Management Module (TMM), which also is known as the Baseboard Management Controller (BMC) chip, on the system board to support VGA connectors for connecting video devices Ethernet connectivity Three RJ-45 Ethernet connectors on the rear panel with 10 megabits per second (Mbps), 100 Mbps, or 1000 Mbps network connectivity.
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(iKVM) key. The TMM Premium is a remote management module. You can purchase a TMM Premium from Lenovo and install it on the TMM Premium connector (also known as iKVM connector) on the system board of your server to enable the iKVM function and activate the advanced system management features.
Specifications This topic lists the physical specifications for your server. Dimensions Width: 436 mm ( 17.17 inches) without handles; 482.4 mm ( 18.99 inches) with handles Height: 43.6 mm (1.72 inches) Depth: 720.6 mm (28.37 inches) without handles; 734 mm (28.90 inches) with handles Weight The product weight varies depending on different system configurations.
The BIOS and TMM (also known as BMC) firmware keeps updating after the shipment of the server. Lenovo maintains pages on the Support Web site and provides the BIOS and TMM update utilities with instructions for download to help you update the BIOS and TMM firmware if needed. For more information, see “Updating or recovering the BIOS”...
Lenovo provides a trial version of the ThinkServer Smart Grid Technology program with a free 90-day subscription. After 90 days, you must renew the license to continue using the program. You can purchase the license from Lenovo to activate the ThinkServer Smart Grid Technology program and expand the management capability of the program when the free trial ends.
Figure 4. Front view of server models with 3.5-inch hard disk drives Front panel Right rack handle Intelligent Diagnostics Module 3.5-inch hard disk drive area Pull-out information card Left rack handle Slim optical drive (available in some models) ThinkServer RD330 Hardware Maintenance Manual...
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Front panel For detailed information about the controls, connectors, and status LEDs on the front panel, see “Front panel” on page 17. Intelligent Diagnostics Module For more information, see “Intelligent Diagnostics Module” on page 19. Pull-out information card The machine type, model, and serial number label of the server is attached on the pull-out information card. See “Machine type, model, and serial number label”...
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For more information, refer to the Rack Installation Instructions that comes with your server. ThinkServer RD330 Hardware Maintenance Manual...
2.5-inch hard disk drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies by model. The vacant hard disk drive bays are occupied by dummy hard disk drive trays.
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The system error LED helps you to determine if there are any system errors. System error LED Color Description Amber A main component has failed. None The server is off or the server is on and is working correctly. ThinkServer RD330 Hardware Maintenance Manual...
Front USB connector 1 Front USB connector 2 Used to attach a USB-compatible device, such as a USB keyboard, mouse, scanner, or printer. If you have more than six USB devices, you can purchase a USB hub, which you can use to connect additional USB devices.
The hot-swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails. You can purchase a hot-swap redundant power supply option directly from Lenovo and install the power supply to provide power redundancy without turning off the server. ThinkServer RD330 Hardware Maintenance Manual...
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On each hot-swap redundant power supply, there is a status LED near the power cord connector. When the LED is lit in green, it indicates that the hot-swap redundant power supply is working correctly. When the LED is lit in amber, it indicates that the hot-swap redundant power supply is likely to fail or has failed. Low-profile PCI Express card slot It is recommended to attach a RAID card to the low-profile PCI Express card slot.
• Server models with 3.5-inch hot-swap hard disk drives • Server models with 2.5-inch hot-swap hard disk drives Note: Depending on the model, your server might look slightly different from the illustrations in this topic. ThinkServer RD330 Hardware Maintenance Manual...
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Components of server models with 3.5-inch hot-swap hard disk drives Figure 12. Components of server models with 3.5-inch hot-swap hard disk drives Pull-out information card Cooling shroud Riser card assembly 1 3.5-inch hard disk drive bays PCI Express card (available in some models) Intelligent Diagnostics Module Riser card assembly 2 Front panel...
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Non-CRUs must be replaced only by trained service technicians. Notes: • Before servicing a Lenovo product, ensure that you read and understand “Safety information” on page iii. • Use only parts provided by Lenovo. ThinkServer RD330 Hardware Maintenance Manual...
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The following table lists the major FRUs in your server and the CRU identification information. For a complete listing of FRU information, such as FRU part numbers and supported server models, go to: http://www.lenovo.com/serviceparts-lookup Description Self-service CRU Optional-service Cooling shroud...
Your server supports the following RAID cards: • ThinkServer RAID 500 Adapter (also known as ThinkServer 9240-8i RAID 0/1 Adapter) • ThinkServer RAID 700 Adapter (also known as ThinkServer 9260-8i SAS RAID Adapter) ThinkServer RD330 Hardware Maintenance Manual...
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ThinkServer RAID 500 Adapter (also known as ThinkServer 9240-8i RAID 0/1 Adapter) The following illustration shows the connectors on the ThinkServer RAID 500 Adapter. Figure 15. ThinkServer RAID 500 Adapter Port 0 ThinkServer RAID 500 Upgrade Key for Advanced RAID connector Port 1 Port 0...
• Up to six 2.5-inch hot-swap SAS hard disk drives or SATA solid-state drives with one backplane To locate the backplane, see “Server components” on page 22. Backplane for 3.5-inch hard disk drives This topic provides information to help you locate the connectors on the backplane for 3.5-inch hard disk drives. ThinkServer RD330 Hardware Maintenance Manual...
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The following illustrations show the connectors on the backplane for 3.5-inch hard disk drives. Figure 17. Front view of the backplane for 3.5-inch hard disk drives Slot 0 for a 3.5-inch hard disk drive Slot 2 for a 3.5-inch hard disk drive Slot 1 for a 3.5-inch hard disk drive Slot 3 for a 3.5-inch hard disk drive Figure 18.
Used to connect the power cable for the slim optical drive if the server has one installed. Mini-SAS to mini-SAS signal cable connections This topic provides instructions on the following mini-SAS to mini-SAS signal cable connections: • Connecting cables from the system board to the backplane ThinkServer RD330 Hardware Maintenance Manual...
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• Connecting cables from the RAID card to the backplane Connecting cables from the system board to the backplane To connect cables from the system board to the backplane, do the following: 1. Use one mini-SAS to mini-SAS signal cable. Connect one connector of the mini-SAS signal cable to the SAS connector 0-3 on the system board.
Front panel connector Riser card assembly 1 slot Internal USB connector 1 Riser card assembly 2 slot Internal USB connector 2 Redundant power supply connector 1 Intelligent Diagnostics Module connector Redundant power supply connector 2 ThinkServer RD330 Hardware Maintenance Manual...
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Front VGA connector Backplane power connector 1 Backplane power connector 2 SATA connector 0 SAS connector 4-7 System fan 7 connector Microprocessor socket 2 SAS connector 0-3 System board battery System fan 6 connector Platform Controller Hub (PCH) Memory slots (6) Internal USB Type A connector 1 System fan 5 connector TMM Premium connector...
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This part of the server management is independent of the operating system and is called out-of-band management. Riser card assembly 1 slot Used to install the riser card assembly 1. Riser card assembly 2 slot Used to install the riser card assembly 2. ThinkServer RD330 Hardware Maintenance Manual...
Redundant power supply connector 1 Redundant power supply connector 2 Used to connect a hot-swap redundant power supply. Backplane power connector 1 Used to connect the power cable from the backplane. Backplane power connector 2 Reserved for the manufacturer. 23 25 27 28 30 32 System fan connectors Used to connect the cable of the corresponding system fan.
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The following illustration shows a jumper in the default setting position (pin 1 and pin 2). This is the correct position for normal operation. Figure 23. Default jumper setting ThinkServer RD330 Hardware Maintenance Manual...
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The following illustration shows the status of the jumpers and switches on the system board of your server. You can configure, recover, enable, or disable some specific features of the system board by setting the jumpers or moving the switches. Figure 24.
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If you move the TMM Enable/Disable jumper to pin 2 and pin 3, the TMM function is not available and the server will be directly turned on when you press the power switch without waiting for the TMM to be ready. ThinkServer RD330 Hardware Maintenance Manual...
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Switches There are four switches on the system board of your server. Figure 25. Switches Table 2. Switches BIOS recovery switch Management Engine (ME) in force update switch Clear password switch Reserved for the manufacturer BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly.
You need to check and configure the BIOS settings for your specific needs. See “Using the Setup Utility program” on page 45. System board LEDs This topic helps you locate the LEDs on the system board. ThinkServer RD330 Hardware Maintenance Manual...
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Note: Depending on the model, your server might look slightly different from the illustration in this topic. The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not turned on, provided that the power supply is operating correctly. This helps you isolate problems when the server is not turned on.
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To solve the problem, you might need to reinstall or replace the system fan. See “Replacing a system fan” on page 139. If it is a system board problem, contact the Lenovo Customer Support Center.
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To remove all power from the server, you must disconnect the server from the ac power source. • For information about your specific operating system, refer to the related documentation or help system for the operating system. ThinkServer RD330 Hardware Maintenance Manual...
• “Updating the firmware” on page 64 • “Using the Lenovo ThinkServer EasyManage program” on page 65 Using the Setup Utility program This topic provides information about using the Setup Utility program. The Setup Utility program is part of the server firmware. You can use the Setup Utility program to view and change the configuration settings of your server, regardless of which operating system you are using.
“Save & Exit menu” on page 48 Lenovo provides the BIOS update utility on the Lenovo Support Web site. You can download the BIOS update utility to update the BIOS if the newer BIOS version specifically solves a problem you have. See “Updating or recovering the BIOS”...
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Notes: • Enabled means that the function is configured. • Disabled means that the function is not configured. The Advanced menu contains the following submenus. For more information, enter the corresponding submenu and refer to the instructions on the screen. •...
3. Use the Tab key to switch between data elements and type the numbers from the keyboard to set the system date and time. 4. Press F10 to save settings and exit the Setup Utility program. ThinkServer RD330 Hardware Maintenance Manual...
Using passwords By using the Setup Utility program, you can set a password to prevent unauthorized access to your server. You do not have to set a password to use your server. However, using a password improves computing security. If you decide to set a password, read the following topics. Setup Utility program password types The following types of passwords are available in the Setup Utility program: •...
TPM installed in your server. See “Installing the ThinkServer Trusted Platform Module” on page 103. You can purchase a TPM from Lenovo. After installing a TPM, you need to check if the TPM function is enabled in the Setup Utility program.
Setup Utility program” on page 45. The TMM firmware provides remote management features. Lenovo might make changes and enhancements to the BIOS and TMM firmware. When updates are released, they are available for download on the Lenovo Web site at http://www.lenovo.com/drivers. You can update the server firmware by downloading an update package and following the instructions on the Web page.
BIOS for an easier reconfiguration in the new BIOS version. To update (flash) the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to locate the BIOS update package. 2. Download the BIOS update package and the installation instructions in a TXT file.
(bootable) ThinkServer EasyStartup DVD. The user guide for the program also is on the DVD and can be accessed directly from the program interface. If you do not have a ThinkServer EasyStartup DVD, you also can download an ISO image from the Lenovo Support Web site and make a disc by yourself.
• Ability to install the operating system and device drivers in an unattended mode to save time • Ability to create a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster Starting the ThinkServer EasyStartup program This topic provides instructions on how to start the ThinkServer EasyStartup program.
DVD into an internal or external optical drive. The DVD starts automatically in most environments. If the DVD fails to start, open the launch.exe file located in the root directory of the DVD. Notes: • You should read and accept the Lenovo License Agreement when prompted. Chapter 5 Configuring the server...
ThinkServer EasyStartup DVD. Note: The most up-to-date device drivers for various server models are always available for download on the Lenovo Support Web site at: http://www.lenovo.com/drivers Configuring RAID This topic provides information about RAID and the utility programs that are available for you to configure RAID.
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• RAID 0: block-level striping without parity or mirroring Simple stripe sets are normally referred to as RAID 0. RAID 0 uses striping to provide high data throughput, especially for large files in an environment that does not require fault tolerance. RAID 0 has no redundancy and it provides improved performance and additional storage without fault tolerance.
POST. The RAID array status can be one of the following: • Online This is the normal status, which indicates that the RAID array is working correctly. • Degrade ThinkServer RD330 Hardware Maintenance Manual...
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This status indicates that more than one hard disk drive in the RAID array cannot be synchronized or have failed. You need to replace the failing hard disk drives and rebuild the data. See “Installing or replacing a hot-swap hard disk drive” on page 122 and “Rebuilding a physical drive” on page 62. •...
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• If you want to add a secondary RAID array (if supported by your server), select View/Add Configuration, and then follow the instructions on the screen to view the current configuration and add a new RAID array. ThinkServer RD330 Hardware Maintenance Manual...
• If you want to delete the existing RAID array, exit the program and back up all your data on the hard disk drives. After backing up all your data, enter the program main interface and select Clear Configuration. Select Yes when prompted and follow the instructions on the screen. Attention: Deleting an existing RAID array erases all data on the array.
You must run a consistency check if you suspect that the virtual drive data might be corrupted. Ensure that you back up the data before running a consistency check if you suspect that the data might be corrupted. ThinkServer RD330 Hardware Maintenance Manual...
• “MegaRAID Storage Manager Window and Menus” • “Monitoring System Events and Storage Devices” • “Maintaining and Managing Storage Configurations” The MegaRAID SAS Software User Guide also is available on the Lenovo Web site at: http://www.lenovo.com/ThinkServerUserGuides Configuring the advanced SATA/SAS hardware RAID Before configuring RAID for your server, observe the following precautions: •...
Some server models come with a RAID card to provide advanced SATA/SAS hardware RAID functions. You also can purchase a supported RAID card from Lenovo and install it into the server. See “RAID card” on page 26. The RAID card provides the WebBIOS Configuration Utility program to help you configure RAID independently of the operating system.
The Lenovo ThinkServer EasyManage program enables enterprise users to remotely control and monitor multiple Lenovo servers within a LAN. The program provides an interface to display all severs being managed, which enables the administrator to conveniently search for, monitor, and manage servers.
• Before using the product, be sure to read and understand the multilingual safety instructions and the Lenovo Limited Warranty (LLW) on the documentation DVD that comes with the product. Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product.
(ESD) wrist strap, if one is available. Ensure that you work in an ESD-safe area. Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system to guard against ESD damage is desirable but not necessary. ThinkServer RD330 Hardware Maintenance Manual...
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. –...
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3. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 4. Press the release button in the direction as shown. Figure 27. Pressing the release button ThinkServer RD330 Hardware Maintenance Manual...
Notes: • Use only parts provided by Lenovo. • Depending on the model, your server might look slightly different from the illustrations in this topic. The EMI integrity and cooling of the server are protected by having all drive bays and PCI Express card slots covered or occupied.
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To remove and reinstall the rack handles, do the following: 1. On each side of the server, remove the screw that secures the rack handle, and then remove the rack handle from the chassis. Figure 29. Removing the rack handles ThinkServer RD330 Hardware Maintenance Manual...
2. To reinstall the rack handles, insert the small tab on the rack handle into the hole in the chassis. Then, align the screw hole in the rack handle with the corresponding hole in the chassis and install the screw to secure the rack handle on each side of the server. Figure 30.
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1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server. 2. Ensure that all cables inside the server have been properly routed so that they will not interfere with installing the cooling shroud. ThinkServer RD330 Hardware Maintenance Manual...
3. Note the orientation of the cooling shroud, and then place it above the server so that the tabs on both sides of the cooling shroud are aligned with the corresponding holes or gaps in both sides of the chassis. Then, lower the cooling shroud into the chassis until it snaps into position. Note: If necessary, gently press the cooling shroud on both sides so that the tabs on the cooling shroud completely engage with both sides of the chassis.
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The following table explains the memory module installation rules for servers that have only one microprocessor (CPU1) installed. The “X” mark indicates the memory slots into which the memory modules should be installed in different situations. Note: All memory modules to be installed on a server must be the same type (LV RDIMM, RDIMM, or UDIMM) with the same rank, voltage, and frequency.
See “Memory module installation rules” on page 75. • Use any documentation that comes with the memory module and follow those instructions in addition to the instructions in this topic. ThinkServer RD330 Hardware Maintenance Manual...
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To install a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2.
4. Remove the cooling shroud. See “Removing and reinstalling the cooling shroud” on page 73. 5. Locate the memory slots on the system board and read the memory module installation rules. See “Memory module installation rules” on page 75. ThinkServer RD330 Hardware Maintenance Manual...
6. Disconnect any cables that might prevent your access to the memory slots. 7. Locate the memory module that you want to remove and open the retaining clips on both ends of the memory slot. Then, grasp the memory module by its edges and carefully pull it straight up to remove it from the memory slot.
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6. Touch the static-protective package that contains the Ethernet card to any unpainted surface on the outside of the server. Then, take the Ethernet card out of the package. Note: Carefully handle the Ethernet card by its edges. ThinkServer RD330 Hardware Maintenance Manual...
Then, transfer the Ethernet card driver from the removable storage device to your server and run the driver file to install the driver. The most up-to-date device drivers for various server models are always available for download on the Lenovo Support Web site at: http://www.lenovo.com/drivers Removing the Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
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8. If you are instructed to return the old Ethernet card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. ThinkServer RD330 Hardware Maintenance Manual...
Some server models come with a required RAID card to provide advanced SATA/SAS hardware RAID functions to the server. You also can purchase a supported RAID card from Lenovo and install it into the server. For more information, see “RAID card” on page 26 and “Configuring RAID” on page 56.
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Note: Carefully handle the RAID card by its edges. 8. Remove the two screws that secure the RAID card, and then remove the full-height bracket from the RAID card. Figure 43. Removing the full-height bracket from the RAID card ThinkServer RD330 Hardware Maintenance Manual...
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9. Note the orientation of the low-profile bracket and position it on the RAID card. Align the two screw holes in the low-profile bracket with the corresponding screw holes in the RAID card, and then install the screws to secure the bracket. Figure 44.
1” on page 143. 6. Locate the RAID card, which is installed in the PCI Express card slot on the riser card assembly 2. 7. Disconnect all cables from the RAID card and any other related parts. ThinkServer RD330 Hardware Maintenance Manual...
The TR 500 Key expands the capability of the installed ThinkServer RAID 500 Adapter by activating RAID 5 and RAID 50 levels for advanced SATA/SAS hardware RAID. You can purchase a TR 500 Key from Lenovo. Installing the TR 500 Key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
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7. Touch the static-protective package that contains the TR 500 Key to any unpainted surface on the outside of the server. Then, take the TR 500 Key out of the package. Note: Carefully handle the TR 500 Key by its edges. ThinkServer RD330 Hardware Maintenance Manual...
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8. Locate the TR 500 Key connector on the ThinkServer RAID 500 Adapter, and then insert the TR 500 Key into the connector. You might need to remove the ThinkServer RAID 500 Adapter first, install the TR 500 Key on the ThinkServer RAID 500 Adapter, and then reinstall the ThinkServer RAID 500 Adapter. See “Installing or removing the RAID card”...
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10. If you are instructed to return the old TR 500 Key, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. ThinkServer RD330 Hardware Maintenance Manual...
• To complete the removal procedure, go to “Completing the parts replacement” on page 153. As the hardware RAID 5 and 50 levels are not available without the TR 500 Key, you might need to reconfigure RAID for your server. Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID.
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“Guidelines” on page 67. This topic provides instructions on how to remove the TR 700 Battery from a ThinkServer RAID 700 Adapter if your server has a ThinkServer RAID 700 Adapter with a TR 700 Battery installed. ThinkServer RD330 Hardware Maintenance Manual...
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Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • If you remove the TR 700 Battery, you will lose the backup power for the ThinkServer RAID 700 Adapter. •...
Advanced RAID (hereinafter referred to as the TR 300 Key). The TR 300 Key expands the capability of the system board by activating RAID 5 for the onboard SAS software RAID. You can purchase a TR 300 Key from Lenovo. Installing the TR 300 Key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
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6. Insert one side of the TR 300 Key under one of the retaining clips on the iButton socket. Then, carefully press the other side of the TR 300 Key straight down until the key snaps into position and is secured by the two retaining clips on the iButton socket.
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1 up so that you can access the iButton socket. You do not need to disconnect any cables from the PCI Express card or completely remove the riser card assembly 1. ThinkServer RD330 Hardware Maintenance Manual...
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5. Open the retaining clip on the iButton socket to release the TR 300 Key, and then completely remove the key from the iButton socket. Figure 52. Removing the TR 300 Key 6. If you have lifted up the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1”...
Therefore, working as an integrated solution in your server, the TMM Premium provides an increased level of manageability over the basic server management. You can purchase a TMM Premium from Lenovo. Installing the TMM Premium Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
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• To complete the installation, go to “Completing the parts replacement” on page 153. Then, refer to the ThinkServer Management Module User Guide, which is available for download at http://www.lenovo.com/ThinkServerUserGuides, for more information about server remote management. Removing the TMM Premium Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
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Figure 54. Removing the TMM Premium 5. If you are instructed to return the old TMM Premium, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. ThinkServer RD330 Hardware Maintenance Manual...
The TPM is a security chip designed by the Trusted Computing Group (TCG) to provide a hardware method of data encryption. It stores passwords, encryption keys, and digital certificates to help provide security solutions and protect the computer. You can purchase a TPM option from Lenovo. Installing the ThinkServer Trusted Platform Module Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
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This topic provides instructions on how to remove the TPM if the server has one installed. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. ThinkServer RD330 Hardware Maintenance Manual...
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Notes: • If you remove the TPM, the TPM function will be unavailable. • Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic. • Depending on the model, your server might look slightly different from the illustration in this topic. To remove the TPM, do the following: 1.
LED is lit in green, it indicates that the hot-swap redundant power supply is working correctly. When the LED is lit in amber, it indicates that the hot-swap redundant power supply is likely to fail or has failed. ThinkServer RD330 Hardware Maintenance Manual...
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Some server models come with only one power supply. You can purchase a hot-swap redundant power supply option from Lenovo. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
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2. Touch the static-protective package that contains the new hot-swap redundant power supply to any unpainted surface on the outside of the server. Then, take the new hot-swap redundant power supply out of the package. ThinkServer RD330 Hardware Maintenance Manual...
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3. Note the orientation of the new hot-swap redundant power supply, and then slide it into the chassis until it snaps into position. Figure 58. Installing a hot-swap redundant power supply 4. Connect the power cord to the power connector on the new hot-swap redundant power supply. Then, check the status LED near the power connector.
Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 67. This topic provides instructions on how to install or replace a heat sink. ThinkServer RD330 Hardware Maintenance Manual...
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CAUTION: The heat sink might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
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9. Remove any protective cover that protects the thermal grease on the bottom of the new heat sink. Then, place the new heat sink on the system board so that the four screws on the new heat sink are aligned with the corresponding mounting studs on the system board. ThinkServer RD330 Hardware Maintenance Manual...
10. Install the four screws to secure the new heat sink on the system board. It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board. a. Partially tighten screw , then firmly tighten screw , and then return to screw and firmly tighten...
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1 and the microprocessor socket 2 is protected by a plastic socket cover. You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities.
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6. Press down the small handle on the microprocessor socket, and then pull the handle a little bit outward to release it from the secured position. Then, gently press the microprocessor retainer to open it. Ensure that the small handle and the microprocessor retainer are in the fully open position. Figure 62.
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• Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. • Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 64. Do not touch the pins ThinkServer RD330 Hardware Maintenance Manual...
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9. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
This topic provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. ThinkServer RD330 Hardware Maintenance Manual...
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Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Ensure that the new microprocessor is the correct type your server supports. See “Memory module installation rules” on page 75. When two microprocessors are installed, both must have the same core voltage and core speed.
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• Do not touch the gold contacts on the bottom of the microprocessor. • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 68. Removing the microprocessor ThinkServer RD330 Hardware Maintenance Manual...
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8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server. Then, remove the new microprocessor from the package. 9. Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor.
For a list of the ThinkServer hard disk drive options, go to: http://www.lenovo.com/thinkserver You can install or replace a failing hot-swap hard disk drive without turning off the server, which helps you avoid significant interruption to the operation of the system. ThinkServer RD330 Hardware Maintenance Manual...
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The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies depending on the server model. The vacant bays are occupied by dummy hard disk drive trays. When you install a hot-swap hard disk drive, save the removed dummy hard disk drive tray from the drive bay in the event that you later remove the hot-swap hard disk drive and need the dummy tray to cover the place.
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Figure 72. Opening the handle of the hot-swap hard disk drive Figure 73. Opening the handle of the dummy hot-swap hard disk drive tray ThinkServer RD330 Hardware Maintenance Manual...
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3. Pull the handle and carefully slide the hot-swap hard disk drive or the dummy tray out of the front of the chassis. Figure 74. Removing the hot-swap hard disk drive Figure 75. Removing the dummy hot-swap hard disk drive tray 4.
Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 67. This topic provides instructions on how to install or replace the optical drive. ThinkServer RD330 Hardware Maintenance Manual...
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This topic contains the following items: • Installing or replacing the optical drive for server models with 3.5-inch hard disk drives • Installing or replacing the optical drive for server models with 2.5-inch hard disk drives Installing or replacing the optical drive for server models with 3.5-inch hard disk drives Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
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7. Remove the retaining bracket from the old optical drive or the dummy optical drive tray. Then, install it on the side of the new optical drive. Figure 78. Installing the optical drive retaining bracket ThinkServer RD330 Hardware Maintenance Manual...
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8. Slide the new optical drive with the retaining bracket into the drive bay from the front until it snaps into position. Figure 79. Installing the optical drive for server models with 3.5-inch hard disk drives 9. Connect the signal cable and the power cable to the rear of the new optical drive.
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3. Remove the server cover. See “Removing the server cover” on page 69. 4. Locate the optical drive or dummy optical drive bay. See “Server components” on page 22. 5. Do one of the following: ThinkServer RD330 Hardware Maintenance Manual...
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• If you are replacing an optical drive, disconnect the signal cable from the system board and disconnect the power cable from the backplane. Press the rear of the retaining bracket in the direction as shown and push the optical drive from the rear until it is projected from the front of the chassis.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 153. Replacing the hot-swap hard disk drive backplane Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 67. ThinkServer RD330 Hardware Maintenance Manual...
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This topic provides instructions on how to replace the hot-swap hard disk drive backplane. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • The hot-swap hard disk drive backplane is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices”...
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7. Press the two retaining latches in the direction as shown to release the backplane. Figure 85. Releasing the backplane ThinkServer RD330 Hardware Maintenance Manual...
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8. Carefully lift up the backplane. When the hooks on the chassis are aligned with the corresponding holes in the backplane, slowly move the backplane a little bit outward. Then, completely remove the backplane. Figure 86. Removing the backplane 9. Touch the static-protective package that contains the new hot-swap hard disk drive backplane to any unpainted surface on the outside of the server.
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Then, carefully press the new backplane straight down until it is secured in place by the small retaining studs on the chassis. Figure 87. Installing the backplane ThinkServer RD330 Hardware Maintenance Manual...
11. Press the two retaining latches as shown. Then, the backplane is secured in place. Figure 88. Securing the backplane 12. Reinstall all the hot-swap hard disk drives and dummy trays (if any) in the hard disk drive bays. See “Installing or replacing a hot-swap hard disk drive”...
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6. Remove the two screws that secure the IDM, and then carefully remove the IDM from the chassis. Figure 89. Removing the IDM 7. Touch the static-protective package that contains the new IDM to any unpainted surface on the outside of the server. Then, take the new IDM out of the package. ThinkServer RD330 Hardware Maintenance Manual...
8. Position the new IDM on the chassis so that the screw holes in the new IDM are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the new IDM in place. Figure 90. Installing the IDM 9.
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Figure 91. Removing the system fan 10. Touch the static-protective package that contains the new system fan to any unpainted surface on the outside of the server. Then, remove the new system fan from the package. ThinkServer RD330 Hardware Maintenance Manual...
11. Note the orientation of the new system fan, and then insert the new system fan into the chassis until it snaps into position. Note: Install a new system fan as soon as you remove the failing one. Figure 92. Installing the system fan 12.
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7. Touch the static-protective package that contains the new front panel board to any unpainted surface on the outside of the server. Then, take the new front panel board out of the package. Note: Carefully handle the front panel board by its edges. ThinkServer RD330 Hardware Maintenance Manual...
8. Carefully position the new front panel board on the chassis so that the front controls, connectors, and LEDs are through the corresponding holes in the front bezel and the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the front panel board in place.
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8. Touch the static-protective package that contains the new riser card assembly 1 to any unpainted surface on the outside of the server. Then, take the new riser card assembly 1 out of the package. ThinkServer RD330 Hardware Maintenance Manual...
9. Position the new riser card assembly 1 on the chassis and align it with the riser card assembly 1 slot on the system board and align the rear of it with the corresponding rail guides in the rear of the chassis. Then, press the new riser card assembly 1 straight down until it is securely seated in the slot.
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1 up so that you can access the system board battery. You do not need to disconnect any cables from the riser card assembly 1 or completely remove the riser card assembly 1. ThinkServer RD330 Hardware Maintenance Manual...
“Guidelines” on page 67. This topic provides instructions on how to replace the system board. Note: This procedure must be performed only by trained service personnel of Lenovo. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
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12. Disconnect all system fan cables from the system board. Then, hold the two system fan cages and lift them straight up and out of the chassis. Figure 99. Removing the two system fan cages with system fans ThinkServer RD330 Hardware Maintenance Manual...
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13. Remove the heat sinks and place them on a clean, flat, and static-protective surface. See “Installing or replacing a heat sink” on page 110. 14. Disconnect all cables from the system board. Then, remove the ten screws that secure the system board following the recommended numerical sequence as shown.
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17. Note the orientation of the new system board and carefully place it into the chassis so that the rear connectors are inserted into the corresponding holes in the rear panel. Figure 102. Installing the new system board ThinkServer RD330 Hardware Maintenance Manual...
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18. Ensure that the ten screw holes in the new system board are aligned with the corresponding mounting studs on the chassis. Then, install the ten screws following the numerical sequence as shown to secure the new system board on the chassis. Figure 103.
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Figure 104. Installing the microprocessor socket cover c. Gently close the microprocessor retainer, press down the small handle, and then push the handle inward to lock the retainer into position. Figure 105. Securing the microprocessor retainer ThinkServer RD330 Hardware Maintenance Manual...
22. Note the orientation of the two system fan cages and carefully place them into the chassis. Then, press the two system fan cages straight down until they are securely seated in the chassis. Connect the system fan cables to the system board. Figure 106.
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• Route the backplane power cable through the right inner side of the chassis. Figure 107. Cable routing for server models with 3.5-inch hard disk drives ThinkServer RD330 Hardware Maintenance Manual...
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Figure 108. Cable routing for server models with 2.5-inch hard disk drives 3. If the cooling shroud is removed, reinstall the cooling shroud. See “Removing and reinstalling the cooling shroud” on page 73. Chapter 6 Installing, removing, or replacing hardware...
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Figure 110. Closing the server cover completely 6. If the server is installed in a rack cabinet, reinstall the server into the rack cabinet. See the Rack Installation Instructions that comes with the server. ThinkServer RD330 Hardware Maintenance Manual...
Attention: To avoid component damage, connect the power cords last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
TMM in-band and out-of-band interfaces. For more information about viewing the SEL, refer to the ThinkServer Management Module User Guide, which is available for download at http://www.lenovo.com/ThinkServerUserGuides. Basic troubleshooting tables Use the basic troubleshooting information to find solutions to problems that have definite symptoms.
• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained service technician and must be performed only by a trained service technician. Action Symptom The optical drive is not recognized. 1.
See Chapter 8 “Getting information, help, and service” on page 165. Notes: • If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter 6 “Installing, removing, or replacing hardware” on page 67. ThinkServer RD330 Hardware Maintenance Manual...
• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained service technician and must be performed only by a trained service technician. Action Symptom The amount of system memory that is displayed is less 1.
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• The device drivers are installed correctly. • The USB controller is enabled in the Setup Utility program. See “Using the Setup Utility program” on page 45. 2. Restart the server. 3. Replace the USB device. ThinkServer RD330 Hardware Maintenance Manual...
Using the documentation Information about your Lenovo system and installed software, if any, or optional devices is available in the documentation that comes with the product. The documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the documentation DVD provided with your server.
• Check the power switches to ensure that the system and optional devices are turned on. • Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product. • Check for the updated information, new device drivers, and hints and tips on the Lenovo Support Web site at: http://www.lenovo.com/support If possible, be at your product when you call.
Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Internet Explorer, Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See http://www.dtsc.ca.gov/hazardouswaste/perchlorate Important WEEE information ThinkServer RD330 Hardware Maintenance Manual...
The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE).
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For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your servers have been used: •...
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Setup Utility program updating or recovering ThinkServer EasyStartup program ThinkServer EasyStartup software ThinkServer EasyStartup program features video subsystem starting features using viewing information Windows operating system Setup Utility program ThinkServer EasyUpdate Firmware Updater ThinkServer RD330 Hardware Maintenance Manual...