Troubleshooting
This section describes troubleshooting tips for problems you may encounter when setting up.
Note
If you do not find a description for your trouble here, refer to "Troubleshooting" in the User's Guide and
Network Guide on-screen manuals.
Troubles in setup/connections
"Cannot connect to the access point (the access point is not detected)" on page 62
• "The target access point is not detected" on page 63
• "Cannot connect to the target access point" on page 63
• "Using the machine in a multiple access point environment" on page 64
"How to set a network key/network password" on page 64
• "About Network Key (Windows)/Network Password (Macintosh)" on page 64
• "How to set a WEP/WPA/WPA2 key" on page 65
"Cannot connect to the machine (the machine is not detected)" on page 66
• "The machine is not detected" on page 66
•
"No printer is detected after the network settings are changed in Windows" on
page 66
"The following screen is displayed during setup" on page 67
• "The Access Points dialog box is displayed during setup" on page 67
• ""An access point could not be detected" is displayed during setup" on page 68
• ""Printer could not be connected to the specified access point" is displayed during setup" on
page 68
• ""Another access point with the same SSID exists" is displayed during setup" on page 68
• "The Set Printer IP Address dialog box is displayed during setup" on page 69
• "The Enter Password / Password Input dialog box is displayed during setup" on page 70
• ""You have connected the printer to an unsecured wireless network" is displayed during setup"
on page 70
•
""Communication with the Card Slot failed" is displayed during setup" on page 71
•
""The Card Slot is already mapped as Network Drive to this computer" is displayed
during setup" on page 72
•
""Cannot map any more drives, because all the drive letters are assigned" is
displayed during setup" on page 72
"Re-setting the machine" on page 72
• "Re-setting the machine" on page 72
"The admin password set to the machine was forgotten" on page 72
• "The admin password was forgotten" on page 72
"Changing the port name" on page 73
•
"Changing the port name" on page 73
"Troubles in the network setup of the Card Slot" on page 73
• "Unable to determine whether the Card Slot is mounted" on page 73
•
"The available drive letter cannot be selected on the Network Setup of the Card Slot
dialog box" on page 73
Troubleshooting
61