Device layout and functions Samsung Notes Charging the battery Samsung Members Nano-SIM card Samsung Kids microSD card Samsung Global Goals Turning the device on and off Samsung TV Plus Initial setup Samsung Find Samsung account Samsung Shop Transferring data from your previous...
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Table of Contents Settings 103 Security and privacy 104 Face recognition 85 Introduction 106 Fingerprint recognition 85 Samsung account 108 Secure Folder 85 Connections 111 Secure Wi-Fi 87 Wi-Fi 112 Samsung Pass 88 Bluetooth 115 Location 90 NFC and contactless payments...
Getting started Device layout and functions Speaker Proximity/Light sensor Front camera SIM card / microSD card tray Volume button Side button Screen Fingerprint recognition sensor Headphone jack / Multipurpose jack (USB Type-C)
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Getting started Microphone GPS antenna Main antenna Rear camera NFC antenna Flash Main antenna Speaker Microphone...
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If you use the device with its glass or acrylic body broken, there may be a risk • of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre. If dust or foreign materials enter the microphone, speaker, or receiver, or if these •...
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Getting started Hard buttons Button Function When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. • Press and hold to start a conversation with Bixby. Refer to • Side button Using Bixby for more information.
Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery.
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Getting started Charging other devices Use the USB cable to charge another mobile device with your phone’s battery. Connect your phone and the other device using your phone’s USB cable. A USB connector may be needed depending on the other device. When charging starts, the battery charging icon will appear on the other device’s screen.
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Getting started Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any •...
Getting started Nano-SIM card Insert the SIM or USIM card provided by your carrier. You can insert two SIM or USIM cards so you can have two phone numbers or carriers for a single device. Some services that require a network connection may not be available •...
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Insert the tray back into the tray slot. Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not • responsible for any damages or inconveniences caused by lost or stolen cards.
Your device’s SD card capacity may vary from other models and some SD cards may not be compatible with your device depending on the SD card manufacturer and type. To check out your device’s maximum SD card capacity, refer to the Samsung website. <Underside>...
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To use the SD card, you must format it. If your device cannot format or recognise the SD card, contact the SD card manufacturer, a Samsung Service Centre or an authorised service centre. Frequent writing and erasing of data shortens the lifespan of SD cards.
Doing so can cause data to be damaged or lost or cause damage to the external storage or phone. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Getting started Turning the device on Press and hold the Side button for a few seconds to turn on the device. Turning the device off To turn off the device, press and hold the Side button and the Volume Down button simultaneously.
Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account. Sign in to your Samsung account. If you do not have a Samsung account, tap Forgot password or don’t have an account? → Create account.
This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung • takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your new phone with the USB cable to transfer data.
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Select an option you want, tap Next, and then follow the on-screen instructions to transfer data. Transferring backup data Back up data from your previous device to a computer, Samsung Cloud, or external storage and import the data to your new phone. Visit www.samsung.com/smartswitch...
Getting started Understanding the screen Controlling the screen Tapping Touching and holding Tap the screen. Touch and hold the screen for approximately 2 seconds. Dragging Double tapping Touch and hold Double tap the an item and drag screen. it to the target position.
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Getting started Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
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Getting started Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
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Getting started Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap •...
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Getting started Launching Finder Search for content on the device. On the Apps screen, tap Search. Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Moving items Drag an item to a new location.
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Getting started Moving apps from a folder • Drag an app to a new location. Deleting a folder • Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can access your favourite apps and features from the Edge panels.
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Getting started Lock screen Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off or the Always On Display is on, press the Side button or double tap the screen.
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Getting started Icon Meaning EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature turned on Location services being used Call in progress Missed call New text or multimedia message...
Getting started Notification panel When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
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Getting started Tap each button to turn the specific feature on or off. To access more detailed settings, tap the button’s text or touch and hold a button. To edit buttons, tap → Edit. Controlling media playback Control media on your phone and connected nearby devices on the notification panel. Open the notification panel and tap Media output.
Getting started Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
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Getting started : Share the screenshot with others. • If the options are not visible on the captured screen, open Settings, tap Advanced features → Screenshots and screen recordings, and then tap the Show toolbar after capturing switch to turn it on. Screen record Record the screen while using your device.
Getting started Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions Access more keyboard functions. Enter uppercase. For all caps, tap Delete a preceding character. it twice. Enter symbols. Break to the next line. Enter a space.
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Getting started Using the keyboard button You can change the text input method by tapping the keyboard button on the navigation bar. To change the keyboard button on the navigation bar, touch and hold the keyboard button and select an option you want. : Enter text by voice.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Store app. Browse apps by category or tap to search for a keyword. This app may not be available depending on the carrier or model.
Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To access your app permission settings, open Settings and tap Apps. Select an app and tap Permissions. You can check the app’s permissions list and change its permissions. To check or change app permission settings by permission category, open Settings and tap Apps →...
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Apps and features Making calls from call logs or contacts list Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is turned off, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to turn it on.
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Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Open the Phone app, tap → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list. When blocked numbers try to contact you, you will not receive notifications.
Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
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Apps and features : Make a video call. • : Compose an email. • Deleting contacts Open the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.
Apps and features Messages Introduction Send and check messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Open the Messages app and tap Add recipients and enter a message. To record and send a voice message, touch and hold , and say your message.
Apps and features Sorting messages You can sort messages by category. Open the Messages app and tap Conversations → If the category option does not appear, tap → Settings and tap the Conversation categories switch to turn it on. Deleting messages Touch and hold a message to delete, then tap Delete.
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Apps and features Taking pictures Open the Camera app. You can also open the app by pressing the Side button twice or dragging to the left on the locked screen. Some camera features are not available when you open the Camera app from •...
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Apps and features The preview screen may vary depending on the shooting mode and which • camera is being used. The focus may not be clear if the subject is close. Take pictures or videos from a • good distance. If pictures you take appear blurry, clean the camera lens and try again.
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Apps and features Using zoom features To zoom in or out while using the rear camera, select the desired zoom icon on the preview screen. You can also select the desired zoom level from the zoom level list that appears when you tap the zoom icon.
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Apps and features Options for current shooting mode On the preview screen, use the following options. : Turn the flash on or off. • : Select the length of the delay before the camera automatically takes a picture. • 3:4: Select an aspect ratio for pictures. •...
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Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings. On the shooting modes list, tap PHOTO and tap to take a picture. Changing the resolution You can take high-resolution pictures. In shooting options, tap 12M to change the resolution to the one you want, and take a picture.
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Apps and features Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a picture.
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Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings. On the shooting modes list, tap VIDEO and tap to record a video. To switch between the front and rear cameras while recording, swipe upwards or •...
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Apps and features Dual rec mode Record videos with two cameras at the same time. You can save the videos of each camera separately and edit them. You can also play the videos in various ways, such as in split view or picture-in-picture view. On the shooting modes list, tap MORE →...
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Apps and features Controlling the picture-in-picture window while playing the video If you set the screen to Picture-in-picture view, you can change the size or location of the picture-in-picture window while recording or playing the video. On the preview screen, tap to change the saving option to Save front and rear as separate 16:9 videos.
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Apps and features Single take mode Take various pictures and videos in one shot. Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated. On the shooting modes list, tap MORE → SINGLE TAKE. to capture the scene you want.
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Apps and features Portrait mode By using Portrait mode, you can take pictures where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a picture. On the shooting modes list, tap PORTRAIT. and select a background effect you want.
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Apps and features Pro mode / Pro video mode Capture pictures or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customise the settings, and then tap to take a picture or tap to record a video.
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Apps and features Food mode Take pictures of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. A frame will appear on the screen and the area outside the frame will be blurred. To resize the frame, drag a corner of the frame. Tap the area you want or drag the frame to move it.
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Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. On the shooting modes list, tap MORE → SUPER SLOW-MO and tap to record a video.
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Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. Tap AUTO and select a frame rate option. If you set the frame rate to AUTO, the device will automatically adjust the frame •...
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Apps and features Videos High efficiency videos: You can record videos in the High Efficiency Video Codec • (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the device’s storage. You might not be able to play the HEVC videos on other devices or share •...
Apps and features Privacy Privacy Notice: Access the Privacy Notice. • Permissions: Access the permissions required to use the Camera app. • Reset settings: Reset the camera settings. • About Camera: Check the Camera app version and legal information. • Contact us: Ask questions or check out the frequently asked questions.
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Apps and features Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options View the content on a large screen using the Smart View feature. Image and video thumbnail Modify the image.
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Apps and features Cropping enlarged images Open the Gallery app and select an image. Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file. Saved image thumbnail...
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Apps and features Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
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While syncing, pictures and videos you take will also be saved in the cloud. You can access images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: In the Camera app, tap MORE on the shooting modes list and tap AR ZONE. •...
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You can get your AR emojis on all your devices when you are signed in to the same Samsung account on the devices. On the AR Emoji Studio main screen, tap → Settings and tap the Sync with Samsung Cloud switch to turn it on.
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Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. On the AR Emoji Studio main screen, tap Profile and select an emoji.
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The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung Keyboard. Tap the emoji icon. Select one of your emoji stickers. The emoji sticker will be inserted.
Press and hold the Side button to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
Apps and features Tap the Respond to my voice switch to turn it on. Follow the on-screen instructions to complete the setup. Now you can say the wake-up phrase and start a conversation. Communicating by typing text If your voice is not recognised because of noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby through text.
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Apps and features Launching Multi window by swiping the screen You can launch Multi window by swiping the screen. Swipe with two fingers from the bottom of the screen towards the middle of the screen. The screen will change to the split screen view. To change to the pop-up view, swipe from the top corner towards the middle of the screen.
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Apps and features Using additional features Using the multi window menus When you tap the multi window handle, the available menus will appear. Multi window handle Split screen view Pop-up view Adjusting the window size Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximised.
Apps and features Samsung Internet Browse the internet to search for information and bookmark your favourite webpages to access them conveniently. Open the Internet app. Enter the web address or a keyword, and then tap Go. If the toolbar does not appear, swipe downwards slightly on the screen.
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and check out health tips. Visit www.samsung.com/samsung-health...
Touch and hold a note to delete and tap Delete. Syncing notes You can check and edit notes on all your devices signed in to the same Samsung account. Open the Notes app, tap , and then tap the Sync with Samsung Cloud switch to →...
On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button ( ) or tap → Close Samsung Kids, and then enter your unlock code. Samsung Global Goals The Global Goals, which were set up by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society.
Open the Find app. Samsung Shop Samsung Shop is the mobile shopping service provided by Samsung. Get offers or information about Samsung and its partners’ products and services. Open the Samsung Shop app.
Apps and features Galaxy Wearable Using the Galaxy Wearable app, you can manage your wearable devices. When you connect your phone to the wearable device, you can customise the wearable device’s settings and apps. Open the Wearable app. Tap Continue to connect your phone to the wearable device. Follow the on-screen instructions to finish the setup.
Apps and features Reminder (Receiving notifications for to-do items) Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be turned on. Location •...
Apps and features Voice Recorder Record or play voice recordings. Open the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. • to finish recording. Enter a file name and tap Save.
Apps and features Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Open the Clock app. Calculator Perform basic arithmetic or scientific calculations. Open the Calculator app. : Check the calculation history. To clear the history, tap Clear history. To close the •...
The devices you can connect may vary depending on the region. Available • features may differ depending on the connected device. Connected devices’ own problems or defects are not covered by the Samsung • warranty. When problems or defects occur on the connected devices, contact the...
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Open the Gallery app and select an image. and select a sharing method you want. You may incur additional charges when sharing files through the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices through Wi-Fi Direct, Bluetooth, or a QR code.
Select an option. No one: Do not allow others to find your phone. Only other devices signed in to the • same Samsung account can find your phone. Contacts only: Share with people saved in your contacts. • Everyone: Allow any nearby devices to share with your phone.
Apps and features Link to Windows (Using the device through a computer connection) Access and use the mobile device’s data, such as apps or pictures, on a Windows computer. It is recommended to use the latest version of Windows and the Phone Link app •...
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google Account to access some apps. To check out more app information, access each app’s help menu. Chrome: Search for information and browse webpages. •...
To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
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Settings Flight mode: Set the device to turn off all wireless functions on your device. You can • use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in Flight mode.
Settings Wi-Fi Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. Select a network from the Wi-Fi networks list.
Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth Samsung is not responsible for the loss, interception, or misuse of data sent or • received through Bluetooth. Always ensure that you share and receive data with devices that are trusted and •...
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Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it The detected devices will be listed. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode.
Settings NFC and contactless payments You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on. When the data saver feature is turned on, the icon will appear on the status bar.
Advanced, and then tap the Hidden network switch to turn it off. If you turn on the Auto Hotspot feature, you can share your phone’s mobile data • connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.
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Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
• when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds. Call & text on other devices: Connect your tablet and phone to use calling and •...
Settings Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines. Using modes Adding modes On the Settings screen, tap Modes and Routines →...
Settings Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run.
Settings Sound quality and effects: Set the device’s sound quality and effects. Refer to Sound • quality and effects for more information. Separate app sound: Set the device to play media sound from a specific app • separately on the other audio device. Refer to Separate app sound for more information.
Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. App notifications: Select the apps you want to receive notifications from. • Sort notifications: Select a method for sorting notifications. • Lock screen notifications: Set how to show notifications on the locked screen. •...
Settings Screen zoom: Make the items on the screen larger or smaller. • Full screen apps: Select apps to use with the full screen aspect ratio. • Camera cutout: Set the device to hide the front camera from the screen. •...
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features. On the Settings screen, tap Battery. Power saving: Turn on power saving mode to extend the battery’s usage time. •...
Settings Home screen Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen. Lock screen and AOD Options Change the settings for the locked screen and the Always On Display. On the Settings screen, tap Lock screen and AOD. Screen lock type: Change the screen lock method.
Settings Extend Unlock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. On the Settings screen, tap Lock screen and AOD →...
More security settings: Configure additional security settings. Refer to Secure • Folder, Secure Wi-Fi, and Samsung Pass for more information. Permissions used in last 24 hours: Check the app or feature’s permission usage • history. Permission manager: Allow or disallow apps to access features or data on your •...
Settings Additional privacy controls: Control access to features such as the microphone and • clipboard. More privacy settings: Configure additional privacy settings. • Some features may not be available depending on the carrier or model. Face recognition You can set the device to unlock the screen by recognising your face. If you use your face as a screen lock method, your face cannot be used to unlock •...
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Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
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Settings Your device has a built-in fingerprint recognition sensor at the bottom centre of the • screen. Ensure that the screen protector or the screen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces.
Samsung account appears, tap Turn on. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.
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Settings Setting an auto lock condition for Secure Folder Open the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap → Lock and exit. Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder.
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Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Open the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
On the Settings screen, tap Security and privacy → More security settings → Secure Wi-Fi. Tap Protection plan → Upgrade and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account. Follow the on-screen instructions to complete the purchase.
Using Samsung Pass to sign in to websites You can use Samsung Pass to sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
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Now you can sign in with the passkey saved in Samsung Pass. Managing sign-in information Check out the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
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When using websites or apps that support Samsung Pass, you can sign in with Samsung Pass. To check out the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Settings → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.
Settings Location Change settings for location information permissions. On the Settings screen, tap Location. App permissions: Check the list of apps that have permission to access the device’s • location and edit the permission settings. Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase •...
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google Account, or transfer data to or from other devices through Smart Switch.
Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. To check the backup data for other devices in your Samsung Cloud, on the • Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
Settings Advanced features Options Turn on advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Bixby: Bixby is a user interface that helps you use your device more conveniently. • Refer to Bixby for more information.
Settings Motions and gestures Turn on the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. Lift to wake: Set the device to turn on the screen when you pick it up. • Double tap to turn on screen: Set the device to turn on the screen by double tapping •...
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
Settings Digital Wellbeing and parental controls Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
You can check the available capacity of the internal storage in the • Specification section for your device on the Samsung website. Memory: Check memory usage or tap Clean now to free up memory by stopping • background apps.
If the battery remains fully discharged, the time and date is reset. Samsung Keyboard settings: Change the settings for the Samsung Keyboard. • Keyboard list and default: Select a keyboard to use by default and change the •...
Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language → Add language. To check out all the languages that can be added, tap → All languages. Select a language to add. To set the selected language as the default language, tap Set as default.
Settings Software update Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when •...
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers • other than Samsung.
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Usage notices You can see the screen clearly even in strong outdoor sunlight by automatically • adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure • they are compatible with the device before purchase. Use Samsung-approved accessories. Using unapproved accessories may cause the •...
If the lower part of the device overheats, it could be because the connected • USB cable is damaged. Replace the damaged USB cable with a new Samsung- approved one. When using a wireless charger, do not place foreign materials, such as metal •...
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Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a • while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.
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Usage notices Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats, the screen brightness, the screen refresh rate, and the •...
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Usage notices Precautions for operating environment Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. •...
Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
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Restart your device to clear any temporary software problems. • Ensure that your device software is updated to the latest version. • If the screen is scratched or damaged, visit a Samsung Service Centre or an • authorised service centre. Your device freezes or encounters a fatal problem Try the following solutions.
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The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. • Visit a Samsung Service Centre or an authorised service centre and have the battery • replaced.
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• If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre or an authorised service centre. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the •...
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Bluetooth settings → Reset settings to reset network settings. You may lose registered information when performing the reset. If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre. A connection is not made when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device.
Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.
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No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...