hit counter code
Motorola Moto X Play Troubleshooting Manual
Motorola Moto X Play Troubleshooting Manual

Motorola Moto X Play Troubleshooting Manual

Hide thumbs Also See for Moto X Play:

Advertisement

Quick Links

Moto X Play/DROID MAXX 2
BASEBAND TROUBLESHOOTING GUIDE
V1.0
Moto X Play/DROID MAXX 2
MOTOROLA CONFIDENTIAL
BASEBAND TROUBLESHOOTING GUIDES

Advertisement

Table of Contents
loading

Summary of Contents for Motorola Moto X Play

  • Page 1 Moto X Play/DROID MAXX 2 BASEBAND TROUBLESHOOTING GUIDE V1.0 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 2: Table Of Contents

    5.  Audio Troubleshooting…………………………………………………….……….. 24 6.  No Power up Troubleshooting…………………………………………….………. 37 7.  Battery & Charger Troubleshooting…………………………………………..…... 55 8.  Sensors and SIM Troubleshooting …..…………………………………………… 62 9.  Processor and Memory Troubleshooting ………………………………………… 72 10. Camera Troubleshooting………………………………………………………..….. 78 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 3: Snapshots Of Antennas

    SNAPSHOTS OF ANTENNAS Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 4 Antenna Locations GPS Rx Only Diversity Rx Only BT/WLAN Tx/Rx Main Antenna Tx/Rx Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 5: Snapshots Of Main Board

    SNAPSHOTS OF MAIN BOARD Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 6 Snapshots of Main PCB Bottom Side (Battery) Top Side (Display) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 7 Rear Camera Headset MSM8939 Headset IC Vibrator IC LS Driver eMMC RFFE MIC 3 Pogos Loud Spk MMMBP Contacts WCN3660B Front Display and touch Connector Sidekey Sensor Kung Connector Accel2 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 8 Main Board – Bottom Placement PROX Sensor /ALS MIC 2 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 9: Touch Troubleshooting

    TOUCH TROUBLESHOOTING Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 10 Main Board – Location of LCD & Touch ZIF Connectors Touch ZIF Touch IC (Under (Under copper tape) Display copper tape) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 11 Capacitive Touch System – Block Diagram Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 12 Display/Touch Connector Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 13 Touch IC Schematic Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 14 •  With scope, probe TSHD pin 4 of ZIF, EXVCOM pin 3 of Touch ZIF (with display active) (Waveform on next page) •  When touching panel and moving finger, INT should toggle low, I2C data and clk will toggle Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 15 •  Verify Reset signal is high, IRQ is high, I2C Data and Clock at 1.8VDC TSHD •  When touching panel, INT should toggle low, I2C data and clk will toggle Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 16: Display Troubleshooting

    DISPLAY TROUBLESHOOTING Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 17 •  The 5.46’ display consists of 1080 (sRGB) x 1920 pixels with a color depth of 16.7 M colors (24 bpp). •  Chip-on-glass (COG) with the driver located at top front of panel. •  Display operates in MIPI command mode with onboard RAM. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 18 Display Assembly Main PCB Pin1 End J5300, 41-pin Disp ZIF Connector Display Front View Display Module bonded to Front housing Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 19 Display Main Schematic Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 20 Display Power Schematic Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 21 Display Power-up Sequence Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 22 (off E5301), if not High (1.8V), check E5301 soldered correctly d.  check disp_bl_fault_n (off R5383), if it stuck low, BL driver U5382 is in fault_mode. Check no short circuit on outputs (Vp,Vn, VLED) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 23 Check Vsn (Pin6 of J5300; Vsn from C5351), if not +5.5V, check BL driver U5385 (not in fault mode, outputs not shorted) •  If the issue follows display module, replace the displaymodule Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 24: Audio Troubleshooting

    AUDIO TROUBLESHOOTING Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 25 Audio Devices 3.5mm Headset Jack Top View Earpiece Port Secondary Microphone Port Front View Loudspeaker Port Back View Tertiary Microphone Port Primary Microphone port Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 26 Audio Devices (PCB View) Earpiece speaker (32 ohms) Secondary Mic Loudspeaker Front Housing Gasket Primary mic gasket Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 27 Audio Devices (PCB View) (cont’d) Headset Jack Earpiece Flex Earpiece pogo Secondary Mic connector Grommet Loudspeaker Tertiary mic jumper contacts Primary mic & grommet Loudspeaker Primary mic (8 ohms) Loudspeaker rear mesh housing gasket Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 28 •  The AUDIO CQA area has test capability for microphones, earpiece, and loudspeaker •  The HEADSET CQA area should be used to debug any detection, or lack of audio on the headset jack path Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 29 •  If audio is not present on the HEADSET path, select the “Headset” entry in the main menu of the CQA app, then plug-in the headset device to view whether the lack of audio is a detection-cycling issue or other anomaly. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 30 Microphones Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 31 •  X-ray the mic to check for process defects. •  If swapping the microphone fixes the issue, the bad microphone should be sent to the supplier for FA. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 32 •  Check that the earpiece pogo connector on the PCB is seated properly with no bent or stuck pogos. •  Check that L5760 and L5761 are not damaged or skewed. Also check C5760, C5761, C5762, VR5760, VR5761, C2540, and C2541 for any placement issues. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 33 •  Lack of mechanical contact should also be checked (bent loudspeaker pins on speaker or bent/missing jumper contact on rear housing). •  Make sure L5780 and L5781 are not skewed or damaged. •  Check C5780, C5781, C5782, C5783, VR5780, and VR5781 for any placement issues. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 34 3.5mm Headset Path Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 35 3.5mm Headset Path (cont’d) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 36 –  Shunt caps C4900, C4901, C4902, C4903, and C4904 must not be shorted across. –  U4900 must have voltage on the VDD line, and can be probed on C4907. This should measure 1.8V nominally. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 37: No Power Up Troubleshooting

    NO POWER UP DEBUGGING Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 38 Purpose of this section is to cover the debugging steps used to root cause PCB that do not power up properly so that they may be used again to initiate corrective actions. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 39 U1000 Power Management IC PM8916 PMIC U2000 Charging IC SMB1359 U5240 Kung Kow Factory Kill IC User Reset IC U5032 B_PLUS VSYS System Battery Voltage VBUS USB Voltage Charger Voltage Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 40 3.  Full Power up •  Will enumerate to PC as Motorola Network device and ready for board test. •  Failed boards will be able to achieve one of these modes but fail to get to the next. This bit of information is useful for debugging.
  • Page 41 NTO Debug Flow Chart Start Connect USB Measure Current I < 100mA I < 1mA I > 1000mA Check PMIC Check Input High Current Check USB Power Path Failure Enumeration Check MSM Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 42 Check Input Power Path Check Input Power Path Measure Input Voltages VBUS ≈ 5V Inspect/Replace B_PLUS ≈ 3.5V USB Connector Check PMIC Inspect/Replace (U2000) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 43 Simplified Input Power Tree J5200 Battery Connector BATT_PLUS 2.7V- 4.35V U2000 2.7V- 4.35V PMIC PM8916 J5000 U5240 USB Connector SMB Charger VBUS B_PLUS To System Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 44 Use XRay to find PS_HOLD = Shorts near 1.8V PMA8084 (U2000) Use Ohmmeter to Check USB look for short circuits Enumeration on all power rails Replace MSM (U1000) Replace PMIC Replace MSM (U1000) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 45 Check Power Up Sequence Check Power Up Sequence Remote PMIC Check Primary Power On Sequence Check Secondary Power On Sequence Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 46 Primary Sequence (1) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 47 Primary Sequence (2) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 48 1.79 12.24 12.35 2.94 155.1 2.86 155.2 3.07 155.2 2.94 190.2 2.84 3.08 469.2 2.68 13000 1.8/2.99 13130 0.986 13200 3.29 13250 2.79 14410 1.8 then 2.05 14450 1.8/2.98 14880 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 49 Check MSM Check MSM X Ray and Look for Solder Shorts Check PoP Alignment Replace MSM Replace RAM Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 50 Use X Ray to find Shorts on B_PLUS, BPHI, or BATT_CONN Use Thermal Camera or feel with hand to find Hot Shield Inspect components under hot shield and replace components Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 51 Rear Cam AFLDO •  Recheck test after LED Cam Flash removing each shield Front Cam ALDO and after removing Display PMU each component Prox LED Fuel Gauge Tuner TOTAL 79.65 136.7 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 52 Check USB Connector Blankflash (J5200) Mode Reflash Fastboot Bootloader Mode Android Check JTAG Reflash Android Connector for Shorts Capture UART Pull Android Check/Replace Check/Replace Logs during Logs eMMC eMMC bootup Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 53 •  Then when board is in this mode, blank flashing can be attempted to reflash the device and/or find more information on the failure. Short Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 54 Blankflash Mode •  If in blankflash Mode, the device will enumerate like this Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 55: Battery & Charger Troubleshooting

    BATTERY AND CHARGER TROUBLESHOOTING Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 56 If the measurement is out of spec of 8-12K-Ohms, hand the device as it is to the mechanical engineer for further analysis and corrective action. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL...
  • Page 57 Battery, Thermistor, USB Connector Test Points and Signals on PCB Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 58 It is not displayed otherwise, or if a turbo charger is connected partially into the device, and inserted all the way in more than a second or two later. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL...
  • Page 59 BGAs where a reflow followed by replacement of the IC might be needed as a last attempt to recover charge operation. This should be done after exhausting all other possible root-causes and discussing with development team. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 60 Battery and USB Components Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 61 –  If this does not work, try plugging in charger. If charge level is 1% or higher, leave on charger until 100% is reached. •  If battery level is too low but 1% or higher –  Plug in charger and leave until 100% full Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 62: Sensors And Sim Troubleshooting

    SENSORS AND SIM TROUBLESHOOTING Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 63 Sensors Prox/ALS Sensor Hub Shield Hall Effect Sensor Magnetometer Accelerometer 1 Accelerometer 2 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 64 Check U6000 supply at C6000 - Should be 1.8V –  Check U6000 orientation –  Check that reset line properly toggles during boot (can be probed at R6003) –  If everything else looks good, try replacing U6000 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 65 –  Verify voltage at C6192 is 2.85V. –  Verify voltage at R6000 and R6001 is 1.8V If voltage is missing try replacing U6190, U6000, or •  U2000 in that order Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 66 Verify voltage on C6192 is 2.85V –  Verify voltage at R6000 and R6001 is 1.8V –  •  If voltage is missing try replacing U6190, U6000, or U2000 in that order Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 67 Replace U9710 (primary) or U9711 (secondary), or possibly PMIC (U2000) If reading is failing: •  –  Primary: Replace U9710, likely damaged accelerometer part. –  Secondary: Replace U9711, likely damaged accelerometer part. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 68 Replace U6160, likely damaged magnetometer part. –  –  Test at board level if radio level testing is failing to determine if magnetic component in the housing is somehow affecting readings. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 69 Check that supply at C6170 is 1.8V. –  Make sure U6000 is placed and oriented correctly Replace U6170, likely damaged hall effect part. –  –  Can also replace U6000 if failure persists Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 70 NOTE: If motor does not spin, or if motor stutters, but starts working normally after turning it manually, it has a “dead-spot”. Consider it a failure and replace the motor. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 71 1, 2, 3, 6 (factory cable, USB, and battery must be removed). –  SIM1 - Verify R5502, R5503, and R5505 are placed –  SIM2 - Verify R5510, R5512, and R5513 are placed Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 72: Processor And Memory Troubleshooting

    PROCESSOR AND MEMORY TROUBLESHOOTING Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 73 10secs) and restart the procedure. 6.  If it still fails X-ray the board and reflow the part. 7.  If it still continues to fail, the part might need to go back to supplier. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 74 Micro SDCARD Schematic (removable memory) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 75 If any line is held low then measure the voltage across the ESD diodes placed on all data and detect line to ensure you read 0.7V confirming its not shorted to ground. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 76 Micro SDCARD PCB Contacts Data2 Data0 Data1 Data3 Data2 Data0 Data1 Data3 Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 77 If the phone is stuck in blank flash mode then RAM component could be suspected: 1.  X-ray the board 2.  Check the supplies as shown in schematic. 3.  Note down component lot code and date code. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 78: Camera Troubleshooting

    CAMERA TROUBLESHOOTING Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 79 Front Imager Schematic Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 80 Rear Imager/LED Flash Schematic Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 81 Camera Pinout – Rear (camera pointed at you) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 82 Camera Pinout – Front (camera pointed at you) Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 83 If the camera does not Rear turn on, change the Camera camera module. If the circuit camera still does not power on, then it is likely an issue on the main PCB. Flash circuit Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 84 LED Flash Schematic Detail Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 85 LED Flash Layout Detail LED flash + Connect LEDs before driver test LED Flash circuit Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 86 Blemish Example #1 Blemish failure due to FM. This FM is most likely beneath the lens. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 87 Annotated images end with _BLEMISH in the file name. These annotations are drawn by the analysis software and not part of the real image. The blemish that is circled however is real and indicates FM or a defect in the lens. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 88 Blemish failure due to noise. There are no particles or lens defects in this module, but the noise is so bad that it is getting mistaken for blemishes. This is most likely a problem with the sensor. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 89 This picture shows a really severe case of the focus chart not being centered within the camera’s view. This case is most likely caused by operator error when placing the phone into the test chamber. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 90 Focus Error Example The top side of this image is blurry. This will most likely be a problem with the lens placement inside the module. Moto X Play/DROID MAXX 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

This manual is also suitable for:

Droid maxx 2

Table of Contents