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WG56B2A0ZA Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶...
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 31 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
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Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
Installation and connection en safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
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en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 27 Programme selector...
Before using for the first time en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted in col- briefly press + Options again. our on the display. Changing a setting value ATTENTION! If you activate certain settings, the Pressing on the display with force display shows selection buttons and may cause damage.
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en Before using for the first time Add washing powder containing oxygen bleach to the manual dos- ing compartment. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates.
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Display en Display 7 Display The display shows the current settings, options or relevant information. Display Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app. Example: Display Display Description...
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en Display Display Description Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 35 Additional rinse cycle is activated. → "Buttons", Page 26 Prewash is activated. → "Buttons", Page 26 Silent Wash is activated.
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Display en Display Description Lights up: The intelligent dosing system for liquid deter- ¡ gent is activated. Flashes: The fill level of the dispenser is below the min- ¡ imum level. → "Intelligent dosing system", Page 35 (liquid detergent) Lights up: The intelligent dosing system for liquid deter- ¡...
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en Buttons Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the The selection of programme settings...
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Buttons en Button Selection More information i-Dos 2 Activate Briefly press the button to activate or ¡ deactivate the intelligent dosing sys- Deactivate ¡ tem for fabric softener or liquid de- Dispenser con- ¡ tergent tents Press the button for approx. 3 Basic dosage ¡...
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en Buttons Button Selection More information + Options Displaying or If you briefly press the button, you ¡ ¡ hiding addi- can display or hide additional but- tional buttons tons. → "Displaying or hiding additional buttons", Page 19 Prewash Activate Activate or deactivate prewash, e.g. ¡...
Programmes en Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information on pro- ¡ gramme selection. Additional functions may be available as a result of software updates. ¡ If a software update is available, you can find further information in the Home Connect app.
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en Programmes Programme Description Max. load (kg) Delicates/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: Max.
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Programmes en Programme Description Max. load (kg) Hygiene Wash hard-wearing items made of cotton, linen or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process.
en Programmes Programme Description Max. load (kg) Rapid 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed.
Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 61. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
en Detergents and care products The switch-on process takes a few Detergents and care products 12 Detergents and care seconds. products An audible function test is carried out. The manufacturer's instructions for Detergents and care products Note: The lighting for the drum goes use and dosage can be found on the out automatically.
Basic operation en Adjust the programme settings. Ensure that there is no laundry ▶ → "Buttons", Page 24 trapped in the door. Observe the information about op- 13.6 Adding detergent and erating logic → Page 18. care product Notes The programme settings are not ¡ For programmes in which intelligent saved permanently for the pro- dosing is not possible or desirable, gramme.
en Basic operation – If the temperature is high, start 13.8 Soaking laundry the Rinse programme. Note: No additional detergent is re- – If the water level is high, start quired for soaking. The appliance the Spin programme or select a uses the filled detergent for soaking suitable programme for draining.
Childproof lock en Wipe the rubber gasket dry and re- Intelligent dosing system 15 Intelligent dosing sys- move any foreign objects. The optimum quantities of liquid de- Intelligent dosing system tergent and fabric softener are dis- pensed automatically depending on the programme and settings. 15.1 Starting the programme with intelligent dosing system...
en Intelligent dosing system Requirements 15.2 Filling the dispensers The laundry is prepared. ¡ If you want to use the intelligent dos- → "Preparing the laundry", Page 31 ing system or if the appliance dis- The laundry is sorted. ¡ plays a notification during operation The laundry is placed in the appli- ¡...
Home Connect en Pour liquid detergent and fabric To set , press i-Dos 2. softener into the relevant dis- The display shows pensers. To set , press i-Dos 2 again. → "Detergent drawer", Page 17 To end the setting process, wait briefly. 15.4 Basic dosage The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the degree of soiling of the laundry.
en Home Connect The Home Connect app guides you Follow the instructions in the through the entire login process. Fol- Home Connect app. low the instructions in the Home Con- nect app to configure the settings. 16.3 Home Connect menu Tips The Home Connect menu contains Please consult the documents sup- ¡...
Home Connect en Activating remote start 16.5 Deactivating Wi-Fi on the appliance Requirements The appliance is connected to your ¡ Requirements home WiFi network. The Home Connect menu is called ¡ The appliance is connected to the ¡ Home Connect app. → "Calling up the Home Connect A programme is selected.
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en Home Connect appliance will transmit the following types of data to the Home Connect server (initial registration): Unique appliance identification ¡ (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in- stalled). Security certificate of the Wi-Fi ¡...
Basic settings en Basic settings 17 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 17.1 Overview of the basic settings Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
en Programme counter 17.2 Changing the basic set- Cleaning and servicing 19 Cleaning and servi- tings cing Requirement: The display shows all To keep your appliance working effi- additional buttons. Cleaning and servicing ciently for a long time, it is important → "Displaying or hiding additional but- to clean and maintain it carefully.
Cleaning and servicing en Remove the pump unit. 19.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
en Cleaning and servicing Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 19.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at...
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Cleaning and servicing en Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 44 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
Cleaning and servicing en Insert and close the maintenance flap. 19.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
en Troubleshooting Troubleshooting 20 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -10" and/or The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process.
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Troubleshooting en Fault Cause and troubleshooting Drum cleaning is required. → "Cleaning the drum", Page 42 ▶ "E:30/-20" Detergent dosage is too high. If you dose manually, reduce the amount of deter- ▶ gent for the next washing cycle with the same load. Additional water is added.
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en Troubleshooting Fault Cause and troubleshooting The programme does Laundry is caught in the door. not start. Remove any trapped laundry. ▶ The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes ▶ out.
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting Spin or a ▶ ing. suitable programme for draining and pressing . → "Resuming the programme when the programme status is Rinse Hold", Page 34 The water outlet hose is connected too high.
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en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
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Troubleshooting en Fault Cause and troubleshooting The spin result is not Ensure that the drain pipe and water drain hose are ▶ satisfactory. The laun- not kinked or trapped. dry is too wet/too The unbalanced load detection system has interrupted damp. the spin cycle because the laundry is unevenly distrib- uted.
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Drain the dispenser. the dry laundry. → "Cleaning the detergent drawer", Page 43 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 36 Basic dosage not adjusted. If intelligent dosing is activated, reduce the basic ▶...
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Troubleshooting en Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. → "Connecting the water inlet hose", Page 14 Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
en Transportation, storage and disposal Empty the dispensers. 20.1 Emergency release Releasing the door 21.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 44 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
Customer Service en 21.4 Disposing of old appli- Customer Service 22 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
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en Customer Service private users. To ensure protection from water damage, the appliance must be connected to the power supply. The liability guarantee is valid for ¡ the service life of the appliance. A claim can only be made under ¡ the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according...
Consumption values en Consumption values 23 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Directive 20 mins 2014/53/EU. Networked ¡ A detailed RED Declaration of Con- standby mode formity can be found online at (Wi-Fi): 2.00 W siemens-home.bsh-group.com Water pressure Minimum: ¡ among the additional documents on 100 kPa the product page for your appliance. (1 bar) Maximum: ¡...
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EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY siemens-home.bsh-group.com *9001856546* 9001856546 (030927)