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Scanner Does Not Work
Make sure that your scanner or printer is turned on.
Check 1
Connect the USB cable to a different USB port on the computer.
Check 2
If the USB cable is connected to a USB hub, remove it from the USB hub and
Check 3
connect it to a USB port on the computer.
With network connection, check the connection status and reconnect as
Check 4
needed.
Restart the computer.
Check 5
If one or more ink cartridges/tanks is low on ink or empty, the device's
Check 6
functions could be suspended. If this occurs, follow the instructions for resolving
the
support code.
1640
409
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