When Error Occurred
If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message is
displayed automatically. For some errors, a support code (error number) is also displayed.
Take the appropriate action described in the message.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
When a Support Code and a Message are displayed on the Printer's
LCD:
For details on how to resolve errors with Support Codes, see
List of Support Codes for Printer
565
Errors.