Summary of Contents for HP ProDesk 400 G5 MT Business PC
Page 1
Hardware Reference Guide HP ProDesk 400/480 G5 MT Business PC...
Page 2
United States and/or other countries. bound by the terms of the HP End User License Not all features are available in all editions or Agreement (EULA). If you do not accept these The information contained herein is subject to versions of Windows.
Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 5
About This Book This guide provides basic information for upgrading the HP ProDesk Business PC. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Installing a 2.5-inch hard drive ......................30 Installing a security lock ............................32 Security cable lock ..........................32 Padlock .............................. 33 HP Business PC Security Lock V2 ...................... 33 Appendix A Battery replacement ........................39 Appendix B Electrostatic discharge ........................43 Preventing electrostatic damage ........................43...
Page 8
Appendix C Computer operating guidelines, routine care and shipping preparation ..........44 Computer operating guidelines and routine care ....................44 Optical drive precautions ............................. 45 Operation ............................45 Cleaning ............................. 45 Safety ..............................45 Shipping preparation ............................45 Appendix D Accessibility ..........................46 Supported assistive technologies ........................
Standard configuration features Features may vary depending on the model. For support assistance and to learn more about the hardware and software installed on your computer model, run the HP Support Assistant utility. NOTE: Refer to the illustration that most closely matches your computer.
Front panel components Drive configuration may vary by model. Some models have a bezel blank covering the slim optical drive bay. NOTE: Refer to the illustration that most closely matches your computer. Slim optical drive (optional) Audio-out (headphone)/Audio-in (microphone) combo jack Dual-state power button USB SuperSpeed ports (2)*...
Page 12
Slim optical drive (optional) USB port with HP Sleep and Charge Dual-state power button USB port Hard drive activity light USB SuperSpeed ports (2)* Audio-out (headphone)/Audio-in (microphone) combo Memory card reader jack *This port connects a USB device, provides high-speed data transfer, and even when the computer is off, charges products such as a cell phone, camera, activity tracker, or smartwatch.
An optional second serial port and an optional parallel port are available from HP. If using a USB keyboard, HP recommends connecting the keyboard to one of the USB 2.0 ports with the Wake from S4/S5 feature. The Wake from S4/S5 feature is also supported on the PS/2 connectors if enabled in BIOS F10 Setup.
Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting support for assistance. Chapter 1 Product features...
The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. WARNING! Energized and moving parts inside.
Removing the computer access panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Replacing the computer access panel Place the panel on the computer (1), slide it forward (2), and then tighten the thumbscrew (3) to secure the panel in place. Replacing the computer access panel...
Removing the front bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Removing an optical drive bezel blank On some models, there is a bezel blank covering the slim optical drive bay. Remove the bezel blank before installing an optical drive. To remove the bezel blank: Remove the computer access panel and front bezel. See Removing the computer access panel on page 8 Removing the front bezel on page To remove the bezel blank, press upward on the bottom tab (1), press downward on the top tab on the...
Replacing the front bezel Insert the three hooks on the bottom edge of the bezel into the rectangular holes on the chassis (1), and then rotate the top side of the bezel onto the chassis (2) and snap it into place. Chapter 2 Hardware upgrades...
System board connectors Refer to the following illustration and table to identify the system board connectors for your model. System Board Connector System Board Label Color Component PCI Express x1 X1PCIEXP3 black Expansion Card PCI Express x16 downshifted to x4PCIEXP white Expansion Card a x4...
Upgrading system memory The computer comes with double data rate 4 synchronous dynamic random access memory (DDR4-SDRAM) dual inline memory modules (DIMMs). The memory sockets on the system board are populated with at least one preinstalled memory module. To achieve the maximum memory support, you can populate the system board with up to 32-GB of memory configured in a high-performing dual-channel mode.
Page 23
DIMM and one 1 GB DIMM, and Channel B should be populated with the other two 1 GB DIMMs. With this configuration, 4 GB will run as dual-channel and 1 GB will run as single-channel. In any mode, the maximum operational speed is determined by the slowest DIMM in the system. ●...
Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Press the module down into the socket, ensuring that the module is fully inserted and properly seated. Make sure the latches are in the closed position (3). NOTE: A memory module can be installed in only one way.
Page 25
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. Remove the computer access panel.
Page 26
If you are removing a PCI Express x1 card, hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket. Lift the card straight up (1) then away from the inside of the chassis (2) to remove it.
Page 27
If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up then away from the inside of the chassis to remove it. Be sure not to scrape the card against other components.
Page 28
To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bottom of the bracket on the card slides into the small slot on the chassis.
Replace the computer access panel. Reconnect the power cord and any external devices, and then turn on the computer. Lock any security devices that were disengaged when the computer access panel was removed. Reconfigure the computer, if necessary. Drive positions 5.25-inch half-height hard drive bay 5.25-inch half-height hard drive bay 9.5 mm slim optical drive bay...
Removing and installing drives When installing drives, follow these guidelines: The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on ● the system board labeled SATA0. Connect secondary hard drives and optical drives to one of the light blue SATA connectors on the system ●...
Disconnect the power cable (1) and data cable (2) from the rear of the optical drive. CAUTION: When removing the cables, pull the tab or connector instead of the cable itself to avoid damaging the cable. Press the release lever on the back of the drive (1), and then slide the drive through the front bezel (2). Installing a 9.5 mm slim optical drive Remove/disengage any security devices that prohibit opening the computer.
Page 32
Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices. CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet.
Page 33
Slide the optical drive through the front bezel (1) all the way into the bay so that the green latch locks onto the chassis frame (2). Connect the power cable (1) and data cable (2) to the rear of the optical drive. If installing a new drive, connect the opposite end of the data cable to one of the light blue SATA connectors (labeled SATA1 and SATA2) on the system board.
Reconnect the power cord and any external devices, and then turn on the computer. Lock any security devices that were disengaged when the access panel was removed. Removing a 3.5-inch hard drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive.
Remove the mounting screws (1) and pull the drive up and out of the cage (2). Installing a 3.5-inch hard drive Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
Page 36
Lower the drive into the cage and slide it into position (1), then use the mounting screws that were removed from the old drive to install the new one (2). Connect the power cable (1) and data cable (2) to the rear of the hard drive. If installing a new drive, connect the opposite end of the data cable to the appropriate system board connector.
Replace the computer access panel. Reconnect the power cord and any external devices, and then turn on the computer. Lock any security devices that were disengaged when the access panel was removed. Removing a 2.5-inch hard drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive.
Remove the three 6-32 mounting screws (1) and slide the drive out of the bay (2). Installing a 2.5-inch hard drive Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
Page 39
Slide the drive into the drive bay (1) and install the three 6-32 mounting screws (2) to secure the drive in place. NOTE: When replacing a hard drive, use the three 6-32 mounting screws that were removed from the old drive to install the new one. Connect the power cable (1) and data cable (2) to the rear of the hard drive.
NOTE: You must connect the primary hard drive data cable to the dark blue connector labeled SATA0 to avoid any hard drive performance problems. If you are adding a second hard drive, connect the data cable to one of the light blue SATA connectors. Replace the computer access panel.
Padlock HP Business PC Security Lock V2 Attach the security cable fastener to a desktop using the appropriate screws for your environment (screws not provided) (1), and then snap the cover onto the base of the cable fastener (2). Installing a security lock...
Page 42
Loop the security cable around a stationary object. Slide the security cable through the security cable fastener. Chapter 2 Hardware upgrades...
Page 43
Pull the two scissor hands of the monitor lock apart and insert the lock into the security slot on the rear of the monitor (1), close the scissor hands together to secure the lock in place (2), and then slide the cable guide through the center of the monitor lock (3).
Page 44
Attach the accessory cable fastener to a desktop using the appropriate screw for your environment (screw not provided) (1), and then place the accessory cables into the base of the fastener (2). Slide the security cable through the holes in the accessory cable fastener. Chapter 2 Hardware upgrades...
Page 45
Remove the thumbscrew from the rear of the chassis and screw the lock to the chassis in the thumbscrew hole. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock.
Page 46
When you have completed all steps, all of the devices at your workstation will be secured. Chapter 2 Hardware upgrades...
The lithium battery is only used when the computer is NOT connected to AC power. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle.
Page 48
Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery (1). When the battery pops up, lift it out (2). Appendix A Battery replacement...
Page 49
To insert the new battery, slide one edge of the replacement battery under the lip of the holder with the positive side up (1). Push the other edge down until the clamp snaps over the other edge of the battery (2). Type 3 Pull back on the clip (1) that is holding the battery in place, and remove the battery (2).
Page 50
Reset the date and time, your passwords, and any special system setups using Computer Setup. Lock any security devices that were disengaged when the computer access panel was removed. Appendix A Battery replacement...
● Use a portable field service kit with a folding static-dissipating work mat. ● If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider.
Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ●...
● Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping preparation Follow these suggestions when preparing to ship the computer: Back up the hard drive files to an external storage device. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit.
Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.