Page 2
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
About This Manual About This Manual Introduction of Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...
User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals.
Page 13
User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper cassette Loads paper. Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Operates the printer. Scanner unit Scans placed originals.
User's Guide Printer Basics Rear cover Remove when removing jammed paper. USB port Connects a USB cable. AC inlet Connects the power cord. LINE port Connects a phone line. EXT. port Connects external phone devices. Control Panel Buttons and Lights Turns the printer on or off.
User's Guide Printer Basics , OK Press , and to select menus. Press OK to confirm your selection or run the selected feature. Returns to the previous screen. 0 - 9 Enters numbers, characters, and symbols. Opens the contacts list. Starts printing, copying, scanning, and faxing in black and white.
User's Guide Printer Basics Icons Descriptions Deletes a character to the left (backspace). Confirms the entered characters. Enters a pause (pauses for three seconds) while dialing. A hyphen (-) is entered as the pause mark. Menu Options Copy Mode Note: ❏...
Select the drying time. Scan Mode Cloud Menu Settings and Explanations Destination Select a destination that has been registered in the Epson Connect Server. Settings Format Select the format in which to save the scanned image. Scan Area Select the scan area.
User's Guide Printer Basics Menu Settings and Explanations Resolution Select the resolution of the outgoing fax. Select Photo for originals that contain both text and photo images. Density Set the density of the outgoing fax. Direct Send See the page that describes this feature for more details. Transmission Prints a transmission report automatically after you send a fax.
Page 19
User's Guide Printer Basics Menu Settings and Explanations Maintenance Print Head Nozzle Prints a pattern to check if the print head nozzles are clogged. Check Print Head Cleaning Cleans clogged nozzles in the print head. Ink Cartridge(s) Replaces the ink cartridge. Replacement Print Head Adjusts the print head to improve print quality.
Page 20
User's Guide Printer Basics Menu Settings and Explanations Common Settings Sound Adjust the volume and select the type of audio. Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed. The LCD screen turns black when the set time passes.
Page 21
Advanced Setup See the Network Guide for more details. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the Services services (restore the default settings). See the Epson Connect portal website for more details.
Page 22
User's Guide Printer Basics Menu Settings and Explanations Eco Mode The following Eco mode settings are available. When these settings are disabled, the settings made in Common Settings are applied. Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed.
Page 23
User's Guide Printer Basics Menu Settings and Explanations Output Settings Fax Output Saves received documents on a computer. You need to make settings on FAX Utility on a computer. Auto Reduction Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data.
User's Guide Printer Basics Menu Settings and Explanations Basic Settings Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise.
Page 25
User's Guide Printer Basics Menu Description Menu Registers contacts and a contact group, or prints the contacts list.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
Media Type Control Panel Printer Driver Copy paper, Plain paper plain papers plain papers Epson Bright White Ink Jet Paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Semigloss Photo Prem.
Page 29
User's Guide Loading Paper 2. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette. 3. Slide the front edge guide to the paper size you want to use. 4. With the printable side facing down, load paper against the front edge guide. Important: ❏...
Page 30
User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre- punched paper. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, Letter, Legal ❏...
Page 31
User's Guide Loading Paper 8. Slide out the output tray. Related Information “Paper Handling Precautions” on page 26 & “Available Paper and Capacities” on page 27 &...
User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A4, Letter, Legal Paper Type...
User's Guide Placing Originals 3. Place the originals face up in the ADF. Important: ❏ Do not load originals above the line just under the symbol inside the ADF edge guide. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information “Available Originals for the ADF”...
Page 34
User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏...
User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations may differ depending on the application. See the application's help for details. 1.
User's Guide Printing ❏ Borderless: Select to print with no margins around the image. ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: ❏...
Page 37
User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Preset: Select when you want to use the registered settings. ❏...
Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 39
Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 40
User's Guide Printing 6. Click Print Density, select the document type from Select Document Type, and then click OK. The printer driver automatically sets the Adjustments options for that document type. Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1.
User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 28 &...
User's Guide Printing Related Information “Loading Paper in the Paper Cassette” on page 28 & “Printing Basics - Windows” on page 35 & Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3.
User's Guide Printing 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
Page 45
User's Guide Printing 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 28 & “Printing Basics - Windows” on page 35 &...
Page 46
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
Page 47
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
Page 48
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 49
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 98 &...
Page 51
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.
Page 52
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details.
Printing Note: ❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear. ❏ To perform borderless printing using a commercially available application, make the following settings. ❏ Create the image data to fully fit the paper size and if a margin setting is available in the application you are using, set the margin to 0 mm.
Page 54
Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.
1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
User's Guide Printing 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver” on page 98 & Canceling Printing - Mac OS X 1.
User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Press the buttons to enter the number of copies. 5. Press the OK button. 6. Select Layout, and then select the appropriate layout. 7.
❏ When the computer to which you want to save the scanned images is detected on the network, the initial 15 characters of the computer's name are displayed on the control panel. If you set a network scan name in Epson Event Manager, it is displayed on the control panel.
“Placing Originals” on page 32 & Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning in Office Mode You can scan many text documents quickly.
Page 60
User's Guide Scanning 3. Select Office Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Document Source: Select the document source in which you placed your original. ❏ Size: Select the size of your original. ❏...
Security tab, and then make settings. Related Information “Placing Originals” on page 32 & “EPSON Scan (Scanner Driver)” on page 101 & Scanning in Professional Mode You can scan images while adjusting the quality and color. This mode is recommended for advanced users.
Page 62
User's Guide Scanning 3. Select Professional Mode from the Mode list. 4. Make the following settings. ❏ Document Source: Select the document source in which you placed your original. ❏ Auto Exposure Type: Select the exposure type that suits your original. ❏...
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
Page 64
User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
Page 66
User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 70 &...
Page 67
User's Guide Faxing Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the documentation provided with the phone device for more details.
User's Guide Faxing Important: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
Page 69
User's Guide Faxing Note: ❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls.
User's Guide Faxing Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line. 1. Enter Setup from the home screen. 2.
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
User's Guide Faxing Sending Faxes Basic Fax Sending Operations Send faxes in color or monochrome (B&W). Note: If the fax number is busy or a problem occurs, the printer automatically redials twice after one minute. Sending Faxes Using the Control Panel 1.
User's Guide Faxing Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1.
User's Guide Faxing 8. Press the button. Note: Until the fax is sent at the specified time, you cannot send other faxes. To cancel the fax, press the button on the fax mode top screen, and then press the button. Related Information “Sending Faxes Using the Control Panel”...
User's Guide Faxing ❏ Manual: Recommended for users who do not fax often, or who want to receive a fax after answering calls with the connected telephone. When receiving a fax, pick up the handset, and then operate the printer. Note: If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
User's Guide Faxing The Remote Receive feature is available for telephones that support tone dialing. Related Information “Receiving Faxes Manually” on page 75 & Setting Up Remote Receive 1. Enter Setup from the home screen. 2. Select Fax Settings > Receive Settings > Remote Receive. 3.
User's Guide Faxing Important: ❏ Set the printer's receive mode to Auto. ❏ Try not to let your computer enter sleep mode. If the computer is left in sleep mode or if it is turned off, the printer temporarily saves received documents and may result in a memory full error that disables sending and receiving faxes.
User's Guide Faxing 3. Select the report to print, and then follow the on-screen instruction. Note: You can change the report format. From the home screen, select Setup > Fax Settings > Output Settings, and then change the Attach Image to Report or Report Format settings. Related Information “Fax Mode”...
1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
37XL "XL" indicates a large cartridge. Note: ❏ Not all cartridges are available in all regions. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields. http://www.epson.eu/pageyield For Australia and New Zealand Black Cyan...
Page 81
User's Guide Replacing Ink Cartridges ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.
User's Guide Replacing Ink Cartridges ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏...
Page 83
User's Guide Replacing Ink Cartridges Note: If you replace the ink cartridges while coping, the originals may move out of place. Press the button to cancel and replace the originals. 1. Do one of the following. ❏ When prompted to replace ink cartridges Check which ink cartridge needs to be replaced, press the OK button, and then press the button.
Page 84
User's Guide Replacing Ink Cartridges Important: ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not shake cartridges after opening the package, as they may leak. 4. Open the scanner unit with the document cover closed. 5.
Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.
You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
Page 88
Replacing Ink Cartridges Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 28 & Checking and Cleaning the Print Head - Windows 1.
User's Guide Maintaining the Printer 3. Select Maintenance > Print Head Alignment. 4. Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an alignment pattern. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned. ❏...
User's Guide Maintaining the Printer Related Information “Loading Paper in the Paper Cassette” on page 28 & “Windows Printer Driver” on page 98 & Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2.
Page 93
User's Guide Maintaining the Printer Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the ADF cover. 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF.
User's Guide Maintaining the Printer 3. Open the document cover. 4. Clean the part that is shown in the illustration. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
User's Guide Maintaining the Printer Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏...
CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Printing Using Epson iPrint” on page 53 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.
User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
User's Guide Network Service and Software Information Related Information “Windows Printer Driver” on page 98 & Mac OS X Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. Starting on Mac OS X Note: EPSON Scan does not support the Mac OS X fast user switching feature.
Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the...
When you install E-Web Print, it is displayed in your browser. Click Print or Clip. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual.
User's Guide Network Service and Software Information Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go > Applications > Epson Software > EPSON Software Updater.
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
A printer's ink pad is nearing the end of its Contact Epson or an authorised Epson service provider to replace the service life. ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced.
The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement. Related Information “Contacting Epson Support”...
User's Guide Solving Problems Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
User's Guide Solving Problems Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. Removing Jammed Paper from the Paper Cassette 1. Close the output tray. 2.
User's Guide Solving Problems 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer. Removing Jammed Paper from the Rear Cover 1.
Page 112
User's Guide Solving Problems 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Open the cover of the rear cover. 5. Remove the jammed paper.
User's Guide Solving Problems 6. Close the cover of the rear cover, and then insert the rear cover in the printer. Removing Jammed Paper from the ADF Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured. 1.
Page 114
User's Guide Solving Problems 3. Open the document cover. 4. Remove the jammed paper. 5. Close the document cover.
User's Guide Solving Problems 6. Raise the ADF input tray, and then remove the jammed paper. 7. Close the ADF cover. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.
User's Guide Solving Problems ❏ Clean the inside of the ADF. ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon appears on the control panel. If it does not appear, place the originals again. Related Information “Available Originals for the ADF”...
User's Guide Solving Problems ❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet. If the printer is not connected to the network, see the Network Guide.
❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
User's Guide Solving Problems ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard. ❏...
User's Guide Solving Problems ❏ If margins still appear even during borderless printing, try the following settings. ❏ Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Remove white borders. ❏ Mac OS X Select System Preferences from the menu >...
User's Guide Solving Problems The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.
❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
& Characters Are Blurred ❏ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
❏ When using the thumbnail preview for a large original in Professional Mode, the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Normal tab in the Preview window.
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in Multi- TIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format.
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
User's Guide Solving Problems ❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous calls. ❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax. Related Information “Fax Settings”...
User's Guide Solving Problems Memory Full Error Occurs ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory. ❏...
User's Guide Solving Problems Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏ Contact the sender and ask them to send at a higher quality mode. ❏ Reprint the received fax. Related Information “Fax Settings” on page 22 &...
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as Quiet Mode. ❏ EPSON Scan Click Configuration, and then set Quiet Mode on the Other tab.
User's Guide Solving Problems Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism.
Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be...
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 139
User's Guide Appendix Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 142
User's Guide Appendix Transportation of Product Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and keeping the product upright is also recommended.