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Appendix A. Notices and trademarks ....95 ThinkStation P5 Hardware Maintenance Manual...
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About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: ThinkStation P5 Hardware Maintenance Manual...
– Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...
The caution and danger safety notices in this section are provided in the following languages: • English • Arabic • Brazilian/Portuguese • Chinese (simplified) • Chinese (traditional) • French • German • Hebrew • Italian • Korean ThinkStation P5 Hardware Maintenance Manual...
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• Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkStation P5 Hardware Maintenance Manual...
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ThinkStation P5 Hardware Maintenance Manual...
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PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
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O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação. ThinkStation P5 Hardware Maintenance Manual...
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(sauf instruction contraire mentionnée dans les procédures d'installation et de configuration). • Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. ThinkStation P5 Hardware Maintenance Manual...
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Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
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• Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden. ThinkStation P5 Hardware Maintenance Manual...
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• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
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Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. ThinkStation P5 Hardware Maintenance Manual...
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. ThinkStation P5 Hardware Maintenance Manual...
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Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
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Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. ThinkStation P5 Hardware Maintenance Manual...
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• No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. • Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra. ThinkStation P5 Hardware Maintenance Manual...
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• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
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Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. ThinkStation P5 Hardware Maintenance Manual...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
The start-up drive is not in the boot sequence in Check the configuration and ensure that the start-up drive configuration. is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. ThinkStation P5 Hardware Maintenance Manual...
Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
Press F10 to exit. 1762 Storage device configuration change This error message is displayed has occurred when a hard disk drive change or an optical drive change has been made. Press F10 to exit. ThinkStation P5 Hardware Maintenance Manual...
POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
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RPL, check the startup sequence: a. First device - network b. Second device - hard disk 2. Hard disk drive RPL computer does not RPL from server 1. Check the startup sequence. 2. Check the network adapter LED status. ThinkStation P5 Hardware Maintenance Manual...
10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. ThinkStation P5 Hardware Maintenance Manual...
4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 41. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.
Notes: Download Lenovo PC Diagnostics from app stores or the Le Store Web site and install it on your smartphone: – Le Store or Google Play Store (Android) – iTunes App Store (iOS) –...
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
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• Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
Note: The silicone grease can be applied to the surfaces of the microprocessor and heat sink to eliminate air gaps. The hexagonal socket is used to pick up the antenna connectors. System board Note: The system board might look slightly different from the illustration. ThinkStation P5 Hardware Maintenance Manual...
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Figure 1. System board part locations Item Description Item Description PCIe x4 card slot PCIe x8 card slot PCIe x4 card slot PCIe x16 card slot PCIe x4 card slot PCIe x16 card slot CPU fan connector Rear fan connector Memory duct fan connector 1 Memory duct fan connector 2 Serial port connector...
Trained service technicians can also provide service to replace the parts under the type of warranty designated for the customer’s machine. • FRUs: Refer to parts that must be replaced only by trained service technicians. If customers choose to replace the FRUs by themselves, the product warranty might be affected. ThinkStation P5 Hardware Maintenance Manual...
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Chapter 6 Hardware removal and installation...
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Think LED cable Think LED holder Hard disk drive bracket* Hard disk drive* Mouse* Keyboard* Power cord 1000–watt power supply assembly* 750–Watt power supply assembly* Power supply unit cover* Power distribution board and bracket Internal Speaker ThinkStation P5 Hardware Maintenance Manual...
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Memory fan Memory fan duct Cover presence switch Ambient temp sensor Flex bay fan* Top cover For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Chapter 6 Hardware removal and installation...
2. Optional storage drive bay Note: If you want to install a storage drive into the optional-storage-drive bay, contact the Lenovo Customer Support Center for help. In flex bay, you can install one of the following devices: • One 15-in-1 media card reader •...
Related topics • “Memory module” on page 59. • “Optional hard disk drive and cage” on page 64. • “Flex module” on page 67. • “Flex bay cage” on page 66. • “15–in-1 media card reader” on page 68. • “E1.S storage drive and box” on page 71. •...
4. Press the handle of the side panel so that the handle is lifted. Removal steps Remove the side panel. ThinkStation P5 Hardware Maintenance Manual...
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Installation steps Install the side panel. Chapter 6 Hardware removal and installation...
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the NVlink retainer. ThinkStation P5 Hardware Maintenance Manual...
Top cover Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the rear fan. ThinkStation P5 Hardware Maintenance Manual...
Memory fan duct Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices Before you touch the memory fan duct, wait several minutes until the component is cool. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the memory fan duct.
For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the memory fan duct. See “Memory fan duct” on page 57. Removal steps Remove the memory fan. ThinkStation P5 Hardware Maintenance Manual...
Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. Chapter 6 Hardware removal and installation...
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1. Remove the side panel. See “Side panel” on page 52. 2. Remove the memory fan duct. See “Memory fan duct” on page 57. Removal steps Remove the memory module. Installation steps Install the memory module. ThinkStation P5 Hardware Maintenance Manual...
CPU heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
• Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Removal steps Remove the CPU. ThinkStation P5 Hardware Maintenance Manual...
Installation steps Install the CPU. Cover presence switch Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the memory fan duct. See “Memory fan duct” on page 57. 3.
1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer. 3. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the optional hard disk drive. ThinkStation P5 Hardware Maintenance Manual...
Flex bay fan Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2.
6. Remove the flex module. See “Flex module” on page 67. 7. Remove the 15–in-1 media card reader if any. See “15–in-1 media card reader” on page 68. Removal steps Remove the flex bay cage. ThinkStation P5 Hardware Maintenance Manual...
Flex module Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer. 3.
4. Remove the optional hard disk drive and bracket. See “Optional hard disk drive and bracket” on page 5. Remove the flex bay fan. See “Flex bay fan” on page 65. Removal steps Remove the 15–in-1 media card reader. ThinkStation P5 Hardware Maintenance Manual...
M.2 solid-state drive and box Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
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Torque Screw (quantity) Color M2 x 3.6 mm, Zn coated(2) Blue 1.5 ± 0.2 lb/in ThinkStation P5 Hardware Maintenance Manual...
Screw (quantity) Torque Color M2 x 4.5 mm, Zn coated(1) Black 1.5 ± 0.2 lb/in E1.S storage drive and box Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
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Torque Screw (quantity) Color M2 x 3.6 mm, Zn coated(2) Blue 1.5 ± 0.2 lb/in ThinkStation P5 Hardware Maintenance Manual...
Screw (quantity) Torque Color M1.6 x 4 mm, Zn coated(1) Black 1.0 ± 0.2 lb/in Front panel IO assembly Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1.
For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the Wi-Fi card. Screw (quantity) Torque Color M2 x 3mm, Zi coated (1) Black 1.5 ± 0.2 lb/in ThinkStation P5 Hardware Maintenance Manual...
Note: During installation, ensure that you connect the gray cable to the connector labeled AUX on the card, and the black cable to the connector labeled MAIN. Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Generic Safety and Compliance Notices For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the rear fan. See “Rear fan” on page 56. Removal steps Remove the internal speaker. ThinkStation P5 Hardware Maintenance Manual...
Front fan Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the PCI-Express card. See “PCI-Express card” on page 86. Removal steps Remove the front fan.
For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps Remove the hard disk drive and its bracket. ThinkStation P5 Hardware Maintenance Manual...
Hard disk drive fan Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Chapter 6 Hardware removal and installation...
Generic Safety and Compliance Notices For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the front fan. See “Front fan” on page 77. Removal steps Remove the Think LED cable. ThinkStation P5 Hardware Maintenance Manual...
Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety. Keep fingers and other parts of your body away from hazardous, moving parts.
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There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. Removal steps • For 1000–watt power supply assembly: • For 750–Watt power supply assembly: ThinkStation P5 Hardware Maintenance Manual...
Screw (quantity) Torque Color M3 x 5 mm, Nickel coated (4) Black 5.0 ± 0.5 lb/in Power supply unit cover Prerequisite Before you start, read , and print the following instructions. Generic Safety and Compliance Notices Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the power supply assembly. See “Power supply assembly” on page 81. Removal steps Remove the power distribution board and bracket. ThinkStation P5 Hardware Maintenance Manual...
Screw (quantity) Torque Color M3 x 5 mm, Nickel coated (4) Black 5.0 ± 0.5 lb/in NVlink bridge Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. Note: The NVLINK bridge is shipped in an accessary box within the computer carton box. You need to take it out from the packaging and install it by yourself.
Removal steps Remove the NVlink bridge. PCI-Express card Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions. ThinkStation P5 Hardware Maintenance Manual...
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Install PCIe cards according to the corresponding slot types and the following illustrated installation order: Figure 3. PCI-Express card installation order For access, do the following: 1. Remove the side panel. See “Side panel” on page 52. 2. Remove the NVlink bridge if any. See “NVlink bridge” on page 85. 3.
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Screw (quantity) Torque Color M3 x 5.5 mm, Nickel coated (2) Black 3 ~ 3.5 lb/in Cable connection Note: When installing a PCI-Express card, follow the cable connection rule if need: ThinkStation P5 Hardware Maintenance Manual...
Figure 4. Cable connection for GFX RTX A4500/RTX A5500/RTX A6000 Figure 5. Cable connection for GFX RTX 3060Ti The connectors on the cards or system board might look slightly different from the illustrations. PCI-Express bracket Prerequisite Before you start, read Generic Safety and Compliance Notices , and print the following instructions.
• Do not attempt to replace the Intel Optane memory in the M.2 solid-state drive slot. Replacement of the Intel Optane memory must be done by a Lenovo-authorized repair facility or technician. • The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
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– Do not apply pressure to the internal storage drive. – Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1.
Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool. ThinkStation P5 Hardware Maintenance Manual...
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The heat-sink-and-fan assembly and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Remove these parts in order, if any: •...
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Screw (quantity) Torque Color M3 x 5 mm, Nickel coated (9) Black 5 ± 0.5 lb/in ThinkStation P5 Hardware Maintenance Manual...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.