Related Manuals for Samsung S27E370
Summary of Contents for Samsung S27E370
- Page 1 Monitor User Manual S24E370 S27E370 The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. BN46-00487A-01...
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Page 2: Table Of Contents
Connection Using the HDMI Cable Electricity and Safety Connection Using an HDMI-DVI Cable SAMSUNG MAGIC Bright Installation Connection Using an DP Cable Configuring SAMSUNG MAGIC Bright Operation Connecting to Headphones Brightness Correct posture to use the product Connecting the Power... - Page 3 PC/AV Mode Configuring Coarse Configuring PC/AV Mode Troubleshooting Guide Configuring Fine Source Detection Configuring Source Detection Requirements Before Contacting Samsung Customer Service Centre Key Repeat Time Testing the Product Coordinating OSD Configuring Key Repeat Time Checking the Resolution and Frequency Check the following.
- Page 4 Table of contents Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault 76 Others Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) Terminology...
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Page 5: Before Using The Product
ⓒ 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association. -
Page 6: Securing The Installation Space
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used A serious or fatal injury may result if instructions are not followed. nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product Caution (Service fee will be charged.) Personal injury or damage to properties may result if instructions are not followed. -
Page 7: Cleaning
Cleaning Electricity and Safety ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― The following images are for reference only. Real-life situations may differ from what is shown in the images. ― Take the following steps when cleaning. ―... -
Page 8: Installation
Install the product at least 10cm away from the wall to allow ventilation. • An increased internal temperature may cause a fire. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. - Page 9 SAMSUNG • Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.
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Page 10: Operation
If the product is dropped or the outer case is damaged, turn off the power • Product failure, an electric shock or fire may result from a damaged and disconnect the power cord. Then contact Samsung Customer Service cable. Centre. - Page 11 • Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. • Product failure, an electric shock or fire may result. Do not put DC power adapters together.
- Page 12 Do not put the DC power adapter near to any heating apparatus. Do not touch the screen when the product has been turned on for an extended period of time as it will become hot. • Otherwise, a fire may result. Keep the DC power adapter in a well-ventilated area.
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Page 13: Correct Posture To Use The Product
Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. Keep your eyes directly in front of the screen. •... -
Page 14: Preparations
Chapter 02 Preparations Checking the Components Components - Contact the dealer from whom you purchased the product if any item is missing. ― Components may vary depending on the country. - The pictures may look different from the actual components. Warranty card Quick Setup Guide Regulatory guide... -
Page 15: Parts
Parts Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Function Key Guide JOG Button LEFT RIGHT PRESS(ENTER) DOWN Return Power LED Icons Description Multi directional button that helps navigate. -
Page 16: Direct Key Guide
― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the Direct Key guide computer resolution changes, or the input source changes. ― Analog mode Analog mode option • UP: Adjust Brightness, Contrast, Sharpness. •... -
Page 17: Function Key Guide
Function Key Guide UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. ― To enter the main menu or to use other items, press the JOG button to display Icons Description the Function Key Guide. - Page 18 ― When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change Down Power Off PRESS(ENTER) for 2 seconds ―...
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Page 19: Reverse Side
Port Description Reverse Side Connects to a PC using a DP cable. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Connects to a source device using an HDMI cable or HDMI-DVI cable. Connect to an audio output device such as headphones. -
Page 20: Adjusting The Product Tilt
Adjusting the Product Tilt ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -1° (±2°) - 20° (±2°) • You can adjust the product tilt. • Hold the lower part of the product and adjust the tilt carefully. -
Page 21: Anti-Theft Lock
Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk. -
Page 22: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Before Connecting Connecting and Using a PC Check the following before you connect this product with other devices. Select a connection method suitable for your PC. ― Connecting parts may differ in different products. Pre-connection Checkpoints Connection Using the D-SUB Cable (Analogue Type) ―... -
Page 23: Connection Using The Hdmi Cable
Connection Using the HDMI Cable Connection Using an HDMI-DVI Cable ― Do not connect the power cable before connecting all other cables. ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Ensure you connect a source device first before connecting the power cable. -
Page 24: Connection Using An Dp Cable
Connection Using an DP Cable Connecting to Headphones ― Do not connect the power cable before connecting all other cables. ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Ensure you connect a source device first before connecting the power cable. -
Page 25: Connecting The Power
Connecting the Power Power connection using detachable DC power adapter Connect the power cable to the DC power adapter. Then, connect the DC power adapter to the DC14V port on the back of the product. Next, connect the power cable to the power outlet. Press the JOG button on the back of the monitor to turn it on. -
Page 26: Driver Installation
― To install the latest version of the product driver, download it from the Samsung Electronics website at Select a language on the product and change the resolution on your PC to the optimum setting. -
Page 27: Using The Wireless Charging Function
Chapter 04 Using the Wireless Charging function Wireless Charging ― The wireless charging cover and mobile device should be purchased separately. ― If wireless charging does not work, check your mobile device first. Ensure that the device supports wireless charging and is not broken. ―... -
Page 28: Precautions
Precautions ― Make sure to read the user manual before use to ensure that you use the monitor properly and safely. - Your mobile device may slip, depending on the material and shape of the back ― This wireless charging monitor is compatible with Qi-certified devices (receivers). of the device. - Page 29 ― Do not place a metallic object, such as a coin, under the mobile device in the wireless charging area. An external accessory made out of metal can interfere with the charging progress. ― Do not place an object other than your mobile device in the wireless charging area. Do not place a heavy object in the wireless charging area. ―...
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Page 30: Screen Setup
Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright Configuring SAMSUNG MAGIC Bright When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. - Page 31 When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Bright has four automatic picture SAMSUNG MAGIC settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
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Page 32: Brightness
Move to controlling the JOG button UP/DOWN and press the JOG button. ― This menu is not available when Bright Dynamic Contrast is set to SAMSUNG MAGIC mode. Brightness Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 33: Contrast
Move to controlling the JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright Cinema Dynamic is in SAMSUNG MAGIC Contrast mode. Contrast Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 34: Sharpness
Move to controlling the JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright Cinema Dynamic is in SAMSUNG MAGIC Contrast mode. Sharpness Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 35: Color
Picture Move to controlling the JOG button UP/DOWN and press the JOG button. ― Adjust the tint of the screen. This menu is not available when Bright is set SAMSUNG MAGIC Cinema Dynamic Contrast mode. Color Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 36: Samsung Magic Upscale
SAMSUNG MAGIC Upscale Configuring SAMSUNG MAGIC Upscale When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Upscale function can enhance the layers of the picture details and the SAMSUNG MAGIC vividness of the picture. -
Page 37: Hdmi Black Level
• Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation. Picture Optimize HDMI Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. picture brightness SAMSUNG MAGIC Bright Custom and contrast by adjusting the black Brightness The selected option will be applied. -
Page 38: Eye Saver Mode
Eye Saver Mode Configuring Eye Saver Mode When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Set to an optimum picture quality suitable for eye relaxation. Picture TÜV Rheinland “Low Blue Light Content” is a certification for products which Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 39: Game Mode
Game Mode Configuring Game Mode When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Configure the product screen settings for game mode. Picture Use this feature when playing games on a PC or when a game console such as Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 40: Response Time
Response Time Configuring the Response Time When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Response Time Standard Faster... -
Page 41: Picture Size
Picture Size Changing the Picture Size When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Change the picture size. Move to Picture controlling the JOG button UP/DOWN and press the JOG button. mode Picture Size Move to... - Page 42 mode mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. Picture Choose the size and • 16:9: Display the picture with an aspect ratio of 16:9. aspect ratio of the Eye Saver Mode Screen Fit: Display the picture with the original aspect ratio without cutting off.
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Page 43: Screen Adjustment
Screen Adjustment Configuring H-Position & V-Position H-Position: Move the screen to the left or right. ― This menu is available in Analog mode only. V-Position: Move the screen up or down. ― This menu is only available when Picture Size is set to Screen Fit Mode. -
Page 44: Configuring Coarse
Configuring Coarse Adjust the screen frequency. ― This menu is available in Analog mode only. When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Screen Adjustment Adjust the screen frequency. Move to Picture controlling the JOG button UP/DOWN and press the JOG button. -
Page 45: Configuring Fine
Configuring Fine Fine-adjust the screen to obtain a vivid picture. ― This menu is available in Analog mode only. When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Screen Adjustment Fine-tune the screen to get a vivid Move to Picture... -
Page 46: Coordinating Osd
Chapter 06 Coordinating OSD A detailed description of each function is provided. Refer to your product for details. Transparency Changing Transparency When the Function Key Guide appears, select to display the corresponding menu screen. Set the transparency for the menu windows. Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. -
Page 47: Position
Position Configuring Position H-Position: Move the menu position to the left or right. V-Position: Move the menu position up or down. Position Move the menu When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. position to the left H-Position or right. -
Page 48: Language
Language Configuring Language When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Set the menu language. ― A change to the language setting will only be applied to the onscreen menu Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. -
Page 49: Display Time
Display Time Configuring Display Time When the Function Key Guide appears, select to display the corresponding menu screen. Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. -
Page 50: Setup And Reset
Chapter 07 Setup and Reset A detailed description of each function is provided. Refer to your product for details. Wireless Charging Configuring Wireless Charging When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. System Enable or disable Move to... -
Page 51: Freesync
The sound quality of the monitor may decrease if FreeSync is enabled. System Make sure to use a Samsung DP cable. DP cables not supplied by Samsung may Move to controlling the JOG button UP/DOWN and press the JOG button. not be compatible with the product. - Page 52 ― For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website. ― If the FreeSync function is enabled, the response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate. ―...
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Page 53: Eco Saving Plus
JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright is in Dynamic Contrast mode. SAMSUNG MAGIC ― This menu is not available when Game Mode is enabled. Eco Saving Plus Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 54: Off Timer
Off Timer Configuring Off Timer When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. You can set the product to automatically turn off. System Move to controlling the JOG button UP/DOWN and press the JOG button. System Enable or disable the Off Timer. -
Page 55: Configuring Turn Off After
Configuring Turn Off After Off Timer Set the monitor to automatically turn Off Timer ― This option is only available when Off Timer is set to On. off after a certain Turn Off After time period. When the Function Key Guide appears, select by moving the JOG button UP. -
Page 56: Pc/Av Mode
PC/AV Mode ― This function does not support Analog mode. ― Supplied for the wide models only such as 16:9 or 16:10. ― If the monitor is in HDMI, DisplayPort mode and the screen says Check Signal Cable or power saving mode activates, PC/AV Mode to AV. -
Page 57: Source Detection
Source Detection Configuring Source Detection When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. You can activate Source Detection. System Move to controlling the JOG button UP/DOWN and press the JOG button. System Decide how input sources will be... -
Page 58: Key Repeat Time
Key Repeat Time Configuring Key Repeat Time When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Control the response rate of a button when the button is pressed. System Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 59: Power Led On
Power LED On Configuring Power LED On When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Configure the settings to enable or disable the power LED located at the lower part of the product. System Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 60: Reset All
Reset All Initializing Settings (Reset All) When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Return all the settings for the product to the default factory settings. Move to System controlling the JOG button UP/DOWN and press the JOG button. System Return all the Reset All... -
Page 61: Information Menu And Others
Chapter 08 Information Menu and Others A detailed description of each function is provided. Refer to your product for details. Information Displaying Information View the current input source, frequency and resolution. Information When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Picture Information *********... -
Page 62: Configuring Brightness, Contrast And Sharpness From The Initial Screen
Brightness ― This menu is not available when Bright is set to Dynamic Contrast mode. SAMSUNG MAGIC and Sharpness from the Initial ― This menu is not available when Eco Saving Plus is enabled. ― This menu is not available when... -
Page 63: Configuring Volume In The Initial Screen
Configuring Volume in the Initial Volume Screen Volume Adjust the controlling the JOG button LEFT/RIGHT. ― If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or Volume You can adjust by moving the JOG button left or right, if no OSD menu is cause choppy audio when applying the headphones or speakers. -
Page 64: Installing The Software
• Windows Vista 32Bit/64Bit Installing the Software • Windows 7 32Bit/64Bit • Windows 8 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website • Windows 8.1 32Bit/64Bit at http://www.samsung.com. Hardware Select the Easy Setting Box setup Programme. -
Page 65: Troubleshooting Guide
Chapter 10 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Testing the Product Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Check if your product is operating normally by using the product test function. -
Page 66: Check The Following
Check the following. Installation issue (PC mode) Issues Solutions The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product. - Page 67 Issues Solutions The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product.
- Page 68 Sound issue Issues Solutions There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software Programme.
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Page 69: Q & A
Q & A Question Answer Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel Appearance and Themes Display Settings... - Page 70 Question Answer How do I set power-saving mode? • Windows XP: Set power-saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC.
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Page 71: Specifications
Chapter 11 Specifications General Size Model Name S24E370 S27E370 Panel Size 24 Class (23.6 Inches / 59.8 cm) 27 Class (27 Inches / 68.5 cm) Display area 521.28 mm (H) x 293.22 mm (V) 597.9 mm (H) x 336.3 mm (V) 20.5 Inches (H) x 11.5 Inches (V) - Page 72 Model Name S24E370 S27E370 Environmental conditions Operating Temperature: 50 F – 104 F (10 C – 40 C) Humidity: 10 % – 80 %, non-condensing Storage Temperature: -4 F – 113 F (-20 C – 45 C) Humidity: 5 % – 95 %, non-condensing ―...
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Page 73: Powersaver
S24E370 Typical 30 W Max 35 W 0.3 W or lower S27E370 Typical 33 W Max 35 W ― The displayed power consumption level can vary in different operating conditions or when settings are changed. ― This product is not ENERGY STAR® certified. -
Page 74: Standard Signal Mode Table
Standard Signal Mode Table Model Name S24E370 / S27E370 - This product can be set to only one resolution for each screen size to obtain Synchronization Horizontal Frequency 30 – 81 kHz the optimum picture quality due to the nature of the panel. Using a resolution Vertical Frequency 48 –... - Page 75 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 800 x 600 48.077 72.188 50.000 - Horizontal Frequency The time required to scan a single line VESA, 800 x 600 46.875 75.000 49.500 from the left to the right side of the screen is called a horizontal cycle.
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Page 76: Responsibility For The Pay Service (Cost To Customers)
― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •... -
Page 77: Correct Disposal
Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. -
Page 78: Terminology
Terminology OSD (On Screen Display)____ On Grey scale____ Scale refers to levels Dot Pitch____ The product and screen Vertical Frequency____ One image is Plug & Play____ The Plug & Play screen display (OSD) allows you to of colour intensity that show variations consist of red, green and blue dots.