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Canon IX-R7000 Operation Manual
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Canon IX-R7000 Operation Manual

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IX-R7000
Operation Guide
CANON FINETECH NISCA INC. 2018-2022
4Y1-8624-050

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Summary of Contents for Canon IX-R7000

  • Page 1 IX-R7000 Operation Guide CANON FINETECH NISCA INC. 2018-2022 4Y1-8624-050...
  • Page 2 Indicates helpful reference information for using the manual. • Canon and the Canon logo are trademarks of Canon Inc. • Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the U.S. and / or other countries.

  • Page 3: Table Of Contents

    Contents Contents Part Names and Descriptions..................1 Front Side of the Printer..................1 Inside the Top Cover ....................2 Rear Side of the Printer ..................3 Front Cover ......................4 Operation Panel ......................5 Basic Card Printing Methods ..................6 Turning the Printer On and Off................6 Loading Cards ......................7 Loading Cards into the Card Case .............7 Manually Loading Cards One by One ..........9 Loading Magnetic/IC Cards..............10...
  • Page 4 Full Color Card Printer Reduce Printer Power Consumption..............31 Adjusting the Print Results..................32 Adjusting the Printing Position............32 Adjusting the Contour Level .............34 Adjusting the Hue ................35 Adjusting the Color Shift (Vertical) of an Image........36 Correcting Image and Text Misalignment (Horizontal)......37 Adjusting the Color Shift of an Image (Horizontal) ......38 Setting the Type of Ink Ribbon or Transfer Film to Use.........40 Notification of Time for Ink Ribbon and Transfer film Replacement ......42 Setting the Types of Card to Use ................43...
  • Page 5 Contents Appendix ........................84 Consumables ......................84 Ink Ribbon/Transfer Film..............84 Cleaning Card ..................84 Cleaning Tape ..................84 Updating the Printer Software................85 Checking the Firmware Version............85 Update the Firmware................85 Confirming the Printer Driver Version..........87 Install the Printer Driver..............87 Opening the Printer Driver Settings Screen............88 Opening the Setting Screen (From the Start Menu) ......88 Opening the Setting Screen (From the Application) ......88 Changing the Settings or Confirming the Status from the Setting...

  • Page 6: Part Names And Descriptions

    Part Names and Descriptions Front Side of the Printer a Top cover e Power switch Open when loading cards or cleaning the Turns the power on and off. feeding roller. →See "Turning the Printer On and Off" on page 6 for instructions on turning the power on and off.

  • Page 7: Inside The Top Cover

    Part Names and Descriptions Inside the Top Cover Interior of the top cover. a Card case c Top access cover Open when cleaning the transport roller or Up to 250 cards can be loaded at one time. reverse roller. You can adjust the gate gap to match the thickness of the fed cards.

  • Page 8: Rear Side Of The Printer

    Rear Side of the Printer (OPTION) (PC) (10/100) RS-232C(PC) RS-232C(OPTION) a Card ejection slot (right) e Security cable slot Ejects correctly printed cards and cards with Use the security cable slot to prevent theft of the errors. printer. Card ejection slot (left) or (right) can be →See "Preventing Theft and Unauthorized Usage"...

  • Page 9: Front Cover

    Part Names and Descriptions Front Cover Interior of the front cover. a Card feeding knob e Reverse knob When cleaning transport roller, rotate the knob. When cleaning reverse roller, rotate the knob. →See "Cleaning the Transport Roller" on page 63 for →See "Cleaning the Reverse Roller"...

  • Page 10: Operation Panel

    Operation Panel Ready to Print a MENU key d LED indicator Switches between normal mode and user mode. This indicator is lit blue depending on the status In user mode, it is used to go up one level of the of the printer.

  • Page 11: Basic Card Printing Methods

    Basic Card Printing Methods Basic Card Printing Methods This section explains the basic flow of operations, from turning the power on to printing a card. Turning the Printer On and Off Be sure to turn the printer. Make sure the following are complete prior to turning the power on. •...

  • Page 12: Loading Cards

    Loading Cards Cards can be loaded in two ways: using the card retainer, and using the card feeding slot. The card retainer can be loaded with a large quantity of cards, making it useful for mass printing. Use the card feeding slot to manually load cards when you want to print only one particular card or to print many types of cards.
  • Page 13 Basic Card Printing Methods Pull the card retainer, and load the cards. • Hold the card retainer lever with your fingers, and pull it right out. • Load the card case with the printing side (front surface) to the left. •...

  • Page 14: Manually Loading Cards One By One

     Manually Loading Cards One by One Open the top cover. Open the card case, and insert cards into the card feeding slot. • Pull the lock, and open the card case lid. • Insert cards with the printing side to the left into the Card Feeding card feeding slot.

  • Page 15: Loading Magnetic/Ic Cards

    Basic Card Printing Methods  Loading Magnetic/IC Cards The factory default for magnetic cards/IC cards is to be loaded as below. →See "Loading Cards into the Card Case" on page 7 for the procedure on loading cards into the card case. ...

  • Page 16: Printing

    • Open the printer driver settings screen. Specify various settings for printing if necessary. • Select [Canon IX-R7000] if it is not already selected. • Click [Preferences] (or [Properties]), and set the card size and the number of cards to be printed.

  • Page 17: Removing Cards

    Basic Card Printing Methods Click [Print]. • Printing starts. • Cards are pulled into the printer and the LED Indicator blinks blue. [Now Printing] appears on the LCD panel. • If the cards are not loaded, [Card Empty] appears on the LCD panel.

  • Page 18: Changing The Ink Ribbon And Transfer Film

    Changing the Ink Ribbon and Transfer Film Change the ink ribbon and transfer film when they run out. →See "Ink Ribbon/Transfer Film" on page 84 for details about ink ribbon and transfer film.  You can check the remaining amount of the ink ribbon and transfer film. Note →See "Correcting Image and Text Misalignment (Horizontal)"...

  • Page 19: Changing The Ink Ribbon

    Basic Card Printing Methods  Changing the Ink Ribbon Use the following procedure when replacing the ink ribbon. Remove the ink ribbon cassette. • Pull out the handle of the ink ribbon cassette with the handle turned up.  When placing the ink ribbon cassette down, Note in order to prevent debris adhering to it, place it with the handle on the bottom.
  • Page 20 Load the ink ribbon spindle (magenta) into the magenta cassette holder. • As shown in the diagram, push the ink ribbon spindle into the cassette holder at an angle ( ① ), and straighten it in the direction of arrow ( ② ). Check that the ink ribbon holder clicks into the cassette groove.
  • Page 21 Basic Card Printing Methods Insert the ink ribbon cassette. • Insert the ink ribbon cassette until a "click" is heard.  When inserting the ink ribbon cassette, Note insert while turning the knob in order to prevent slack. Ink ribbon slack may lead to abnormalities in the print.

  • Page 22: Transfer Film Replacement

     Transfer Film Replacement Use the following procedure when replacing the transfer film. Remove the transfer film cassette. • Pull out the handle of the transfer film cassette with the handle turned up.  When placing the transfer film down, in Note order to prevent debris adhering to it, place it with the handle on the bottom.
  • Page 23 Basic Card Printing Methods Take the new transfer film out of the package. • The transfer film has a spindle with a white holder and a spindle with a black holder. Cleaning tape White holder Black holder Load the transfer film (black) spindle into the white cassette holder.
  • Page 24 Attach the pin on top of the transfer film cassette. • Tightly fit the tip of the pin into the grooves.  Make sure that the transfer film is running Note between the two pins on top of the transfer film cassette.
  • Page 25 Basic Card Printing Methods Insert the transfer film cassette. • Insert the transfer film cassette until a "click" is heard.  When inserting the transfer film, insert the Note film while turning the knob in order to prevent slack. Transfer film slack may lead to abnormalities in the print.

  • Page 26: Cleaning Tape Replacement

     Cleaning Tape Replacement Remove the cleaning tape cassette. • Turn the handle to the left and pull it toward you. Raise the holder as shown in the diagram and remove the used cleaning tape. Insert a new cleaning tape and set the holder.

  • Page 27: Normal Mode And User Mode

    Normal Mode and User Mode Normal Mode and User Mode You can switch the printer from normal mode to user mode while it is operating. This section provides an outline of both modes, explains how to change modes and the basic operations of user mode.

  • Page 28: User Mode

     User Mode User mode is used to set operations and check the status of the printer. Menu names such as [Card Count] and [Ribbon Type] appear on the LCD panel. Switching to User Mode This section explains how to switch from normal mode to user mode. →See "Switching to Normal Mode (Exiting User Mode)"...

  • Page 29: Basic User Mode Operations

    Normal Mode and User Mode Basic User Mode Operations The user mode has multiple menus in a hierarchical tree organized according to function. This section explains how to switch menus in the user mode hierarchy tree and how to switch from user mode to normal mode.

  • Page 30: Switching To Normal Mode (Exiting User Mode)

     Returning to the Main Menu (Switching to Menus on a Higher Level) You can return to a higher level by pressing the Printer Setup Printer Setup Buzzer Buzzer MENU key. You can return to the main menu by SET:>> SET:>>...

  • Page 31: Printer Settings

    Printer Settings Printer Settings This section explains how to check the printer's status and change the printer's settings. Counting the Number of Cards that Are Printed You can count the number of cards that are printed. You can also count the number of cards that have been printed in a specified period of time by resetting the count with the SET key.

  • Page 32: Displaying The Total Number Of Sides That Are Printed

    Press the SET key. • The display changes to [Reset ?]. Card Count Card Count Reset ? Reset ? Change the setting to [YES] by using Reset ? the / keys then press the SET key. • The display returns to [Card Count] and the value becomes [0].

  • Page 33: Checking The Type And Remaining Quantity Of The Ink Ribbon Or Transfer Film

    Printer Settings Press the  key until [Total Count] is Card Count Card Count displayed. • The total number of sides is displayed. Total Count Total Count  The count cannot be reset. Checking the Type and Remaining Quantity of the Ink Ribbon or Transfer Film You can check the type and remaining quantity of the ink ribbon or transfer film.

  • Page 34: Checking The Program Version And Serial Number

    Checking the Program Version and Serial Number You can check the version of the program and the printer's serial number.  You can also display the status on the printer driver (→See "Opening the Printer Note Driver Settings Screen" on page 88). ...

  • Page 35: Turning The Error Alarm On Or Off

    Printer Settings Turning the Error Alarm On or Off The default setting is for the buzzer to sound when an error occurs. You can set the buzzer so that it does not sound.  You can also change the settings by using the printer driver (→See "Opening the Note Printer Driver Settings Screen"...

  • Page 36: Reduce Printer Power Consumption

    Reduce Printer Power Consumption Select the power-saving mode for when the printer is not being used. Additionally, you can set a time to switch to the heater stop state.  You can also change the settings by using the printer driver (→ See "Opening the Note Printer Driver Settings Screen"...

  • Page 37: Adjusting The Print Results

    Printer Settings Press the  key until [Power Save Power Save Mode Time] is displayed, then press the SET key. Power Save Time Power Save Time Change the settings by using the / Power Save Time keys, then press the SET key. •...
  • Page 38 Prepare the card with the design that you want to adjust. Switch from normal mode to user Normal Mode User Mode MENU mode. Ready to Print Ready to Print Printer Info. Printer Info. SET:>> SET:>> →See "Switching to User Mode" on page 23 for details on how to switch to user mode.

  • Page 39: Adjusting The Contour Level

    Printer Settings  Adjusting the Contour Level You can adjust the sharpness of edges such as facial contour. Prepare the card with the design that you want to adjust. Switch from normal mode to user Normal Mode User Mode MENU mode.

  • Page 40: Adjusting The Hue

     Adjusting the Hue You can adjust the level of each hue (Yellow, Magenta, Cyan and Black). Adjusting the levels changes the hues of Yellow, Magenta, and Cyan for color images, and the thickness of black text for Black printing. Prepare the card with the design that you want to adjust.

  • Page 41: Adjusting The Color Shift (Vertical) Of An Image

    Printer Settings  Adjusting the Color Shift (Vertical) of an Image You can adjust the color shift (vertical) of a color image. Check that card is set in the printer. Switch from normal mode to user Normal Mode User Mode MENU mode.

  • Page 42: Correcting Image And Text Misalignment (Horizontal)

     Correcting Image and Text Misalignment (Horizontal) You can correct the misalignment (horizontal) of the color image and black text printing position. Prepare the card with the design that you want to adjust. Switch from normal mode to user Normal Mode User Mode MENU mode.

  • Page 43: Adjusting The Color Shift Of An Image (Horizontal)

    Printer Settings  Adjusting the Color Shift of an Image (Horizontal) You can adjust the color shift (horizontal) of a color image. Check that card is set in the printer. Issue 1 card with the design that you want to adjust. •...
  • Page 44 Change the settings by using the / Y Shift Hrz-F keys, then press the SET key. • Confirm the confirmation pattern on the card issued by procedure 5 and adjust so that the cyan line is aligned Y Shift Hrz-F with the yellow line.

  • Page 45: Setting The Type Of Ink Ribbon Or Transfer Film To Use

    Printer Settings Setting the Type of Ink Ribbon or Transfer Film to Use Set the type of ink ribbon or transfer film to use. →See "Changing the Ink Ribbon and Transfer Film" on page 13 for details about changing the ink ribbon and transfer film.
  • Page 46 Change the settings by using the / Ribbon Type OOOOO keys, then press the SET key. Ribbon Type xxxxx  If the ink ribbon type set in the printer and the [Ribbon Type] setting are different, an Note ink ribbon error or a transfer problem occurs. →See "Ribbon Type"...

  • Page 47: Notification Of Time For Ink Ribbon And Transfer Film Replacement

    Printer Settings Notification of Time for Ink Ribbon and Transfer film Replacement If the ink ribbon or transfer film is low, the LCD panel will display the remaining quantity to notify you that it should be replaced soon.  You can also change the settings from the printer driver (→See "Opening the Printer Note Driver Settings Screen"...

  • Page 48: Setting The Types Of Card To Use

    As time approaches for replacement of the ink ribbon or transfer film, a notification will display the remaining quantity. • In normal mode, if the ink ribbon and transfer film remaining quantity drops below the settings value (%), then the remaining quantity notification will appear at a set frequency (approximately 4 seconds).

  • Page 49: Optimizing Transfer Conditions

    Printer Settings Rotate the dial on the lower surface of Align the card case and adjust the gate gap. Knob with Marks • The figures on the knob indicate the size of the gate gap. • If cards do not pass through the gate, turn the knob to the right.
  • Page 50 Change the settings by using the / Card Type Card Type PVC (0.76mm) PVC (0.76mm) keys, then press the SET key. • Settings values that can be changed are shown below. • If CARD1-3 is selected, then go to Step 5. If other Card Type Card Type settings values are selected, then you have finished.
  • Page 51 Printer Settings (Only if [CARD 1-3] are selected) Card Type Card Type Use the / keys and the SET key to set CARD1 (20,+00) CARD1 (20,+00) the transfer speed/transfer temperature. • Use the / keys to change the value, and press the Card Type Card Type Card Type...

  • Page 52: Correcting Card Curl

    Correcting Card Curl Depending on the cards you use, even with optimum secondary transfer conditions (speed and temperature), cards may curl. After secondary transfer, by correcting card curl (decurl), you can reduce the amount of curl.  You can also change the settings by using the printer driver (→See "Opening the Note Printer Driver Settings Screen"...

  • Page 53: Switching The Card Ejection Slot

    Printer Settings Press the  key until [Decurl (Back)] is Decurl (Front) displayed, then press the SET key. Decurl (Back) Decurl (Back) Change the settings by using the / Decurl (Back) keys, then press the SET key. • Figures show the duration (seconds) for which decurl after transfer of the rear surface is carried out.
  • Page 54 Press the  key until [Card Setup] is Printer Info. Printer Info. SET:>> SET:>> displayed, then press the SET key. Card Setup Card Setup Card Type Card Type SET:>> SET:>> After using the / keys to switch Card Type between [Normal Exit]/[Error Exit], press the SET key.

  • Page 55: Set The Orientation Of Magnetic Cards/Ic Cards To Load

    Printer Settings Set the Orientation of Magnetic Cards/IC Cards to Load Prior to loading magnetic card/IC cards, you need to set the orientation of magnetic cards/IC cards to load. →See "Loading Magnetic/IC Cards" on page 10 for how to set Magnetic Cards/IC Cards. ...

  • Page 56: Set The Orientation Of Cards To Eject

    Settings Value Card front surface (left surface) Card rear surface (right surface) STANDARD Contact IC terminal ISO magnetic strip Card Case Rear Card Case Rear Front IC Terminal Rear Surface Surface Card Case Front Card Case Front REVERSE ISO magnetic strip Contact IC terminal Card Case Rear Card Case Rear...
  • Page 57 Printer Settings Press the  key until [Card Setup] is Printer Info. Printer Info. SET:>> SET:>> displayed, then press the SET key. Card Setup Card Setup Card Type Card Type SET:>> SET:>> Press the  key until [Eject Face] is Card Type Card Type displayed, then press the SET key.

  • Page 58: Changing Network Connection Settings

    Changing Network Connection Settings You can configure the individual printer ID and TCP/IP-related settings.  You can also change the settings by using the printer driver (→See "2. Print over a Note network" in "PrinterDriverManual(E).pdf" on the Printer Driver CD for network settings).
  • Page 59 Printer Settings Change the settings by using the / keys, then press the SET key. • When setting numerical values, change each digit using the / keys. Confirm changes using the SET key then continue to the next digit. Pressing the SET key after the final digit confirms all changes.

  • Page 60: Preventing Theft And Unauthorized Usage

    Preventing Theft and Unauthorized Usage  Preventing Theft of the Printer (Security Cable Slot) You can prevent theft of the printer by locking it with a wire cable. Use a wire cable that fits the security cable slot (0.12" x 0.28" (3.00 mm x 7.00 mm)) to lock the printer up.

  • Page 61: Cleaning

    Cleaning Cleaning The rollers need to be cleaned to maintain good print quality. This section explains which rollers need to be cleaned and how to clean them. Before Cleaning Please take the following precautions when cleaning the rollers.  When cleaning the printer, do not use a flammable solvent such as thinner, benzene, or alcohol.
  • Page 62  The [Card Count] and [Total Count] functions make it easy to keep track of how many Note cards are printed. →See "Counting the Number of Cards that Are Printed" on page 26 for details of the [Card Count] function. →See "Displaying the Total Number of Sides that Are Printed"...
  • Page 63 Cleaning Insert the transfer film cassette and close the front cover. • Insert the transfer film cassette until a "click" is heard.  If cleaning is started with the transfer film cassette removed, there is a possibility that the card will become jammed inside the printer during cleaning.
  • Page 64 When [Set Cleaning Crd] is displayed, load the cleaning card in the card feeding slot. Card • When the cleaning card is loaded, close the card case Feeding cover and the top cover. Slot • Set the cleaning card in place with the adhesive side on the right.

  • Page 65: Cleaning The Cleaning Roller

    Cleaning Cleaning the Cleaning Roller Clean the cleaning roller if the quality of the print is low or if printed cards are missing colors.  Prior to cleaning the rollers, be sure to turn the printer off and remove the power plug from the power outlet.
  • Page 66 Wipe the roller clean. • Use a soft cloth fully moistened with water and wrung out to wipe the roller clean. Load the cleaning roller and cleaning tape cassette in order, and close the front cover.  After wiping off, wait till it becomes completely dry before loading it again.

  • Page 67: Cleaning The Feeding Roller

    Cleaning Cleaning the Feeding Roller Clean the feeding roller under the card case if cards do not feed smoothly into the printer.  Prior to cleaning the rollers, be sure to turn the printer off and remove the power plug from the power outlet. ...

  • Page 68: Cleaning The Transport Roller

    Cleaning the Transport Roller If the printing location on printed cards is out of adjustment, or there is white space at the edge of the printed areas, clean the secondary transfer section transport roller at the bottom of the top access cover. ...
  • Page 69 Cleaning Lift the decurl section. • First release the lock on the decurl section as shown to the right prior to lifting. Decurl Section Wipe the roller clean. • Use a soft cloth fully moistened with water and wrung out to wipe the roller clean. •...

  • Page 70: Cleaning The Reverse Roller

    Cleaning the Reverse Roller If card delivery from the reverse section to the secondary transfer section transport roller is not possible, then clean the reverse roller.  Prior to cleaning the rollers, be sure to turn the printer off and remove the power plug from the power outlet.
  • Page 71 Cleaning Wipe the roller clean. • Use a soft cloth fully moistened with water and wrung out to wipe the roller clean. • Rotate the reverse feeding knob, and fully clean the roller. • Turn the reverse knob one turn to rotate the reverse section, and clean the other side of the reverse roller.

  • Page 72: Filter Cleaning

    Filter Cleaning If the filter becomes clogged, then dirt may enter the printer. It is recommended that the filter be cleaned monthly.  Prior to cleaning the filter, be sure to turn the printer off and remove the power plug from the power outlet. Turn the power off.

  • Page 73: Troubleshooting

    Troubleshooting Troubleshooting This section explains what to do when an error message appears, a card is jammed, or there is a problem with the printed side of a card. When an Error Message Appears The LED Indicator is lit orange or blinks, and a description of the error appears on the LCD panel when an error occurs.
  • Page 74 Error message Cause and solution The ink ribbon has been used up. Ribbon Empty Replace the ink ribbon, and press the SET key. → See "Changing the Ink Ribbon and Transfer Film" on page 13 for details about changing the ink ribbon. ...
  • Page 75 Troubleshooting Error message Cause and solution The transfer film has been used up. Film Empty Replace the transfer film, and press the SET key. →See "Changing the Ink Ribbon and Transfer Film" on page 13 for details about changing the transfer film. The transfer film could not be detected correctly.
  • Page 76 Error message Cause and solution Both the ink ribbon and transfer film have been used up. Replace both the ink ribbon and the transfer film, and press the SET Rbn & Film Empty key. →See "Changing the Ink Ribbon and Transfer Film" on page 13 for details about changing the ink ribbon and transfer film.
  • Page 77 Troubleshooting Error message Cause and solution There was a card jam. Press the SET key. Card Jam F.Turn An error occurred, and cards cannot be output. Remove the cards, and press the SET key. Card Jam Print →See "When a Card is Jammed..." on page 75 for instructions on how to remove cards.

  • Page 78: When A Message Appears

    When a Message Appears If the following messages appear, resolve the problem based on the instructions below. Message Solution Press the SET key. Push SET key Load the card in the card case. Card Empty Correctly close the cover. Cover is Open Raise the room temperature to 15 degrees Celsius (59 degrees Low Temperature Fahrenheit) or higher and get the printer acclimated before starting to...
  • Page 79 Troubleshooting Message Solution Prepare to replace the Heat Roller. Contact your place of purchase. Call for Service Heat Roller  Though printing can continue when this message appears, print quality output may not be satisfactory. Prepare to replace the Clean Roll Unit. Contact your place of purchase.

  • Page 80: When A Card Is Jammed

    When a Card is Jammed... Follow the below to remove cards that are jammed during printing or when the jammed card is unable to be removed despite the SET key being pressed. (If cards are jammed within the card case) Remove cards from the card case.

  • Page 81: If The Ink Ribbon Or Transfer Film Are Cut

    Troubleshooting If the Ink Ribbon or Transfer Film are Cut If the ink ribbon or transfer film are cut for any reason, then repair these using the method below. Remove the ink ribbon cassette or transfer film cassette. →See "Changing the Ink Ribbon and Transfer Film" on page 13 for details on how to remove the ink ribbon cassette and transfer film cassette.
  • Page 82 Rotate the winding side knob. Ink Ribbon Transfer Film • Rotate the knob until the joined section of the ink Cassette Cassette ribbon or transfer film is fully inside the winding side spool spindle. Return the ink ribbon cassette or transfer film cassette to their original positions.

  • Page 83: When Cards Are Not Printed Correctly

    Troubleshooting When Cards are Not Printed Correctly... If missing or incorrect colors are printed on a card or cards are printed incorrectly, reference the below to resolve the problem. Problem Cause and solution There are missing or Is there dirt on the card surface? Do not use dirty cards.
  • Page 84 Problem Cause and solution Print flakes off. Secondary transfer conditions (speed and temperature) are not optimum. Set secondary transfer conditions in accordance with cards used. →See "Setting the Types of Card to Use" on page 43 for instructions on setting secondary transfer conditions.
  • Page 85 Troubleshooting Problem Cause and solution General Print Problems The ink ribbon type setting is different. Set the printer according to the type of ink ribbon used. (Incorrect Colors, etc.) →See "Setting the Type of Ink Ribbon or Transfer Film to Use" on page 40 for details on how to set the ink ribbon type.
  • Page 86 Problem Cause and solution Some or all of the printed Is the transfer film running between the two pins on top of the area is cloudy. transfer film cassette? Make sure that the transfer film is correctly loaded. →See "Transfer Film Replacement" on page 17 on how to install the transfer film. Is the pin on top of the transfer film cassette attached correctly? Make sure that the pin on top of the transfer film cassette is attached correctly.

  • Page 87: Other Troubles

    Troubleshooting Change the setting to [HIGH QUALITY] by using the  keys, then press the SET key. Print Quality Bk HIGH SPEED Print Quality Bk Print Quality Bk HIGH QUALITY HIGH QUALITY • Use the / Keys to switch between [HIGH SPEED]/[HIGH QUALITY].

  • Page 88: When These Solutions Don't Work

    When These Solutions Don't Work... Contact your place of purchase if errors appear which are not included in this manual or when an error cannot be cleared.  When contacting your place of purchase, provide them with the content of the Note message and the error code (XX-XX) that appears on the right side of the LCD panel.

  • Page 89: Appendix

    Appendix Appendix Consumables  Ink Ribbon/Transfer Film Please contact your place of purchase for ink ribbon/transfer film. The 2 types of ink ribbon that can be used in this printer are as follows. Number of Name Type Remarks Printable Sides IXR-YMCK 4 colors 500 screens/spool...

  • Page 90: Updating The Printer Software

    Follow the procedure below to confirm the firmware version after opening the printer driver setting screen. (→ See "Opening the Setting Screen (From the Start Menu)" on page 88) [Canon IX-R7000 Printing Preferences] → [Equipment Settings] tab → [Firmware Main Version]  Update the Firmware You can update the firmware by using the update tool or the printer driver.
  • Page 91 Firmware Using the Update Tool>" on page 85) Open the printer driver setting screen as follows. • Windows 7 SP1/ Windows Server 2008 R2 [Start] → [Devices and Printers] → [Canon IX-R7000] → [Printer Properties] • Windows 10 [Start] → [All apps] → [Windows system] → [Control Panel] →...

  • Page 92: Confirming The Printer Driver Version

    Follow the procedure below to confirm the printer driver version after opening the printer driver setting screen. (→See "Opening the Setting Screen (From the Start Menu)" on page 88) [Canon IX-R7000 Printing Preferences] → [Card] tab → [Version...] → [Version information]  Install the Printer Driver Download the printer driver from the Canon USA's web site.

  • Page 93: Opening The Printer Driver Settings Screen

    If you want to open the printer driver setting screen from each application, follow the procedure below. [File] → [Print] → Select [Canon IX-R7000] as a printer name → [Preferences] (or [Properties])  Changing the Settings or Confirming the Status from the Setting...

  • Page 94: Menu Route Map (User Mode)

    Menu Route Map (User Mode) Normal Mode User Mode Settings Menu Main Menu MENU Ready to Print Printer Info. Card Count [User Mode] SET:>> MENU Total Count MENU Exit Menu ? Ribbon Remainder Film Remainder Exit Menu ? Version Info. Base Version SET:>>...
  • Page 95 Appendix User Mode Settings Menu To Main Menu To [Image Setup] Menu (Previous Page) Ribbon Setup Ribbon Type SET:>> MENU Film Type Ribbon Notice(%) MENU Film Notice(%) Card Setup Card Type SET:>> MENU Decurl(Front) Decurl(Back) Normal Exit Error Exit Set Face Eject Face Interface Setup Printer ID...

  • Page 96: Main Specifications

    Main Specifications Product name IX-R7000 Function Double-sided printing (full color) Print system Thermal retransfer system Print media Material: PVC, PET, PET-G, Composite PVC, PC Thickness: 0.03" (0.76mm) * with ID sheet (0.03" - 0.04" (0.76mm - 1.00 mm)) Size: according to CR-80 standards (3.375" x 2.125" (86 mm x 54 mm))

  • Page 97: Index

    Index Index Adjusting the color shift ..................36, 38 Adjusting the contour ....................34 Adjusting the Feed Gate ..................... 43 Adjusting the hue ......................35 Adjusting the printing position ..................32 Card case ........................2 Card case lock ....................... 2 Card Count ........................
  • Page 98 Correcting image and text misalignment ..............37 Cover is Open ......................68, 73 Data transmission error ....................82 Default Gateway ......................53 DHCP ..........................53 Download Error ......................72 Error Alarm ........................30 Error Message ......................68 Feeding roller ......................2, 62 Film Empty ......................
  • Page 99 Index Magnetic strips ......................10 Manually set ........................9 MENU key ........................5 Menu Route Map ......................89 Network Connection ....................53 Network error ........................ 82 Normal Mode ........................ 22 Normal Mode Message List ..................22 Notification of Time for Ink Ribbon Replacement ...........
  • Page 100 Security cable slot ....................3, 55 Serial Number ......................29 Service Call ........................72 SET key ........................... 5 Set the Orientation of Cards to Eject ................ 51 Setting the Type of Ink Ribbon .................. 40 Setting the Type of Transfer Film ................

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