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UG.GSM.E550.book Page 1 Friday, August 13, 2004 3:29 PM Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola E550 GSM wireless phone. Headset Jack Left Soft Key Perform function in lower left display.
UG.GSM.E550.book Page 2 Friday, August 13, 2004 3:29 PM Check It Out! Handsfree Speaker (on back of phone) Camera Lens Record video clips & take photos. Feature Description Record Video Record a video clip: Press M > Multimedia Clip point lens at subject, press begin recording, press recording.
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UG.GSM.E550.book Page 3 Friday, August 13, 2004 3:29 PM Feature Description Set Photo as Assign a photo to a phonebook entry to allow Picture ID picture caller ID: Take photo, then press Apply as Phonebook Entry > Send Send a multimedia message with...
UG.GSM.E550.book Page 5 Friday, August 13, 2004 3:29 PM Contents Safety and General Information ......8 Getting Started........15 About This Guide.
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UG.GSM.E550.book Page 6 Friday, August 13, 2004 3:29 PM Using the Handsfree Speaker ......55 Changing a Code, PIN, or Password....55 Locking and Unlocking Your Phone.
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UG.GSM.E550.book Page 7 Friday, August 13, 2004 3:29 PM Calling With 1-Touch Dial......74 Using Voicemail .
UG.GSM.E550.book Page 8 Friday, August 13, 2004 3:29 PM Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE. The information provided in this document supersedes the general safety information in user guides published prior to December 1, 2002.
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UG.GSM.E550.book Page 9 Friday, August 13, 2004 3:29 PM Phone Operation When placing or receiving a phone call, hold your phone as you would a wireline telephone. Body-Worn Operation To maintain compliance with RF energy exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this phone, if available.
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UG.GSM.E550.book Page 10 Friday, August 13, 2004 3:29 PM Facilities Turn off your phone in any facility where posted notices instruct you to do so. These facilities may include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy.
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UG.GSM.E550.book Page 11 Friday, August 13, 2004 3:29 PM Use While Driving Check the laws and regulations on the use of phones in the area where you drive. Always obey them. When using your phone while driving, please: • Give full attention to driving and to the road.
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UG.GSM.E550.book Page 12 Friday, August 13, 2004 3:29 PM Blasting Caps and Areas To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted “Turn off electronic devices.” Obey all signs and instructions.
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UG.GSM.E550.book Page 13 Friday, August 13, 2004 3:29 PM or playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a...
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UG.GSM.E550.book Page 14 Friday, August 13, 2004 3:29 PM European Union Directives Conformance Statement Hereby, Motorola declares that this product is in compliance with • The essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives...
About This Guide This guide describes the basic features of your Motorola wireless phone. To obtain another copy of this guide, see the Motorola Web site at: http://hellomoto.com. Selecting a Menu Feature Use the menu system to access your phone’s features. This guide...
UG.GSM.E550.book Page 16 Friday, August 13, 2004 3:29 PM Optional Accessories This label identifies a feature that requires an optional Motorola Original™ accessory. Installing the SIM Card Your Subscriber Identity Module (SIM) card contains your phone number, service details, and phonebook/message memory.
UG.GSM.E550.book Page 17 Friday, August 13, 2004 3:29 PM Battery Use Battery performance depends on many factors, including your wireless carrier’s network configuration; signal strength; the temperature at which you operate your phone; the features and/or settings you select and use; items attached to the phone’s accessory connector port;...
UG.GSM.E550.book Page 18 Friday, August 13, 2004 3:29 PM Refer to your battery’s label for battery type. Contact your local recycling centre for proper disposal methods. Warning: Never dispose of batteries in a fire because they may explode. Installing the Battery Your phone is designed to use only Motorola Original batteries and accessories.
UG.GSM.E550.book Page 19 Friday, August 13, 2004 3:29 PM Charging the Battery New batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles.
UG.GSM.E550.book Page 20 Friday, August 13, 2004 3:29 PM Turning Your Phone On Action 1 Open your phone. 2 Press and hold the power key P for 2 seconds to turn the phone Note: It may take up to 4 seconds for the display to illuminate after you turn the phone on.
UG.GSM.E550.book Page 21 Friday, August 13, 2004 3:29 PM • increase or decrease the ringer volume setting when the home screen is visible (flip must be open) Tip: At the lowest volume setting, press the down volume key once to switch to vibrate alert. Press it again to switch to silent alert.
UG.GSM.E550.book Page 22 Friday, August 13, 2004 3:29 PM If the phone flip is not active: Press 1 N or ANSWER answer the call end the call and “hang up” the phone when you are finished Viewing Your Phone Number To view your phone number from the home screen, press M #.
UG.GSM.E550.book Page 23 Friday, August 13, 2004 3:29 PM Highlight Features You can do much more with your phone than make and receive calls! Recording and Playing Video Clips You can record a video clip with your phone, and send it to other wireless phone users in a multimedia message.
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UG.GSM.E550.book Page 24 Friday, August 13, 2004 3:29 PM Point the camera lens at the video subject, then: Press CAPTURE begin video recording STOP stop video recording STORE view storage options If you choose to store the video, continue to step 4.
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UG.GSM.E550.book Page 25 Friday, August 13, 2004 3:29 PM The video clip displays in the video clip playback screen. Press S up or down to pause VIDEO or play video CLIP clip. AREA Press S left or right to skip to previous or next video clip.
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UG.GSM.E550.book Page 26 Friday, August 13, 2004 3:29 PM When in playback the following options are available: Option Description Record a Video Clip. Details View video clip information. Delete Delete the selected video clip or all marked video clips. Move...
UG.GSM.E550.book Page 27 Friday, August 13, 2004 3:29 PM Taking and Sending a Photo To activate your phone’s camera: M > Find the Feature The active viewfinder image appears on your display. Press S up or down to zoom in or out.
UG.GSM.E550.book Page 28 Friday, August 13, 2004 3:29 PM Press scroll to Apply as Wallpaper Apply as Phonebook Entry SELECT perform the storage option Using the Auto Timer Activate the camera and then press M > S left or right to set a 5 or 10 second timer delay, then press START (+).
UG.GSM.E550.book Page 29 Friday, August 13, 2004 3:29 PM Sending a Multimedia Message A Multimedia Messaging Service (MMS) multimedia message contains one or more pages with text and embedded media objects (including photos, pictures, animations, sounds, voice records, and video clips). You can send a multimedia message to other wireless phone users, and to email addresses.
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UG.GSM.E550.book Page 30 Friday, August 13, 2004 3:29 PM Press 10 S scroll to SELECT display a list of items you can insert 12 S scroll to SELECT insert a new page after the current page Repeat steps 1 to 8 to enter contents for the new page.
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UG.GSM.E550.book Page 31 Friday, August 13, 2004 3:29 PM Press add a phonebook entry to the list of recipients Repeat steps 2 and 3 to add additional phonebook entries to the list. SELECT select [New Phonebook Entry] DONE store the numbers/addresses...
UG.GSM.E550.book Page 32 Friday, August 13, 2004 3:29 PM Press (+) or activate/deactivate the delivery REMOVE report DONE return to the message editor SEND send the message view message details, save the message in the drafts folder, or cancel the message...
UG.GSM.E550.book Page 33 Friday, August 13, 2004 3:29 PM ® Using a Bluetooth Wireless Connection Your phone supports Bluetooth wireless connections. You can set up a wireless link with a Bluetooth headset or handsfree car kit, or connect to a computer or hand-held device to exchange and synchronise data.
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UG.GSM.E550.book Page 34 Friday, August 13, 2004 3:29 PM Your phone scans for and displays a list of device(s) located within range of the phone. Note: If your phone is already connected to a device, you must disconnect from it to search for other devices.
UG.GSM.E550.book Page 35 Friday, August 13, 2004 3:29 PM Learning to Use Your Phone See page 1 for a basic phone diagram. Using the Display The home screen is displayed when you are not on a call or using the menu. You must be in the home screen to dial a phone number.
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UG.GSM.E550.book Page 36 Friday, August 13, 2004 3:29 PM Notes: • Your home screen may appear different than shown. For example, the menu feature icons normally are hidden to allow a better view of the wallpaper image. You can still select the menu icons when they are hidden from view.
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UG.GSM.E550.book Page 37 Friday, August 13, 2004 3:29 PM The following status indicators can display: 5. Call 6. Messaging 4. Roam Status 3. Signal Strength 2. GPRS 1. Data Transmission 1. Data Transmission Indicator – Shows connection and data transmission status. The Bluetooth à...
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UG.GSM.E550.book Page 38 Friday, August 13, 2004 3:29 PM 2. GPRS Indicator – Shows that your phone is using a high-speed General Packet Radio Service (GPRS) network connection. GPRS allows faster data transfer speeds. Other indicators can include: * = GPRS PDP context active 3.
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UG.GSM.E550.book Page 39 Friday, August 13, 2004 3:29 PM 6. Messaging Presence Indicator – Shows when instant messaging is active. Indicators can include: P = IM active _ = busy J = available for phone calls When a Java™ application is active, the Java midlet indicator ` displays in this location.
UG.GSM.E550.book Page 40 Friday, August 13, 2004 3:29 PM 10. Location Indicator – Your phone may be able to send location information to the network during an emergency call. Indicators show when your phone is sending location information: Ö = location on Ñ...
UG.GSM.E550.book Page 41 Friday, August 13, 2004 3:29 PM Using Menus From the home screen, press M to enter the main menu. Menu Key Enter menu system, or open a sub-menu. Left Soft Key Perform left function. End Key Exit menu without making changes.
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UG.GSM.E550.book Page 42 Friday, August 13, 2004 3:29 PM The following icons represent features that may display in the main menu, depending on your service provider and service subscription options. Menu Icon Feature Phonebook Messages Games & Apps Multimedia Settings...
UG.GSM.E550.book Page 43 Friday, August 13, 2004 3:29 PM • In an alphabetised list, press a key repeatedly to cycle through the letters on the key and highlight the closest matching list option. • When an option has a list of possible values, press S left or right to scroll through and select a value.
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UG.GSM.E550.book Page 44 Friday, August 13, 2004 3:29 PM The message centre lets you compose text messages. For indicator descriptions, see following section. Flashing cursor indicates insertion point. Press (-) to exit without making changes. Selecting a Text Entry Mode Multiple text entry modes make it easy for you to enter names, numbers, and messages.
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UG.GSM.E550.book Page 45 Friday, August 13, 2004 3:29 PM Setting Primary and Secondary Text Entry Modes You can set different primary and secondary text entry modes, and easily switch between modes when you enter data or compose a message. Press M >...
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UG.GSM.E550.book Page 46 Friday, August 13, 2004 3:29 PM Tap, all capital letters iTAP, no capital letters iTAP, capitalise next letter only iTAP, all capital letters Numeric The following indicators identify W = numeric mode ® Using iTAP Mode iTAP mode lets you enter words using one keypress per letter. The iTAP software combines your keypresses into common words, and predicts each word as you enter it.
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UG.GSM.E550.book Page 47 Friday, August 13, 2004 3:29 PM Press 3 S up accept the predicted word completion, followed by a space enter the highlighted combination, followed by a space SELECT select the highlighted combination, with no space You can press keypad keys to add more letters at the end of the combination.
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UG.GSM.E550.book Page 48 Friday, August 13, 2004 3:29 PM Entering Novel Words in iTAP Mode You may enter a word that the iTAP software does not recognise. If your word is not shown as a letter combination choice at the bottom...
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UG.GSM.E550.book Page 49 Friday, August 13, 2004 3:29 PM If necessary, press # in a text entry screen to switch to An indicator shows which mode is active (see page 45). If Tap Extended Primary is not set as the page 45.
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UG.GSM.E550.book Page 50 Friday, August 13, 2004 3:29 PM In a text entry screen, you can press # to switch entry modes. An indicator shows which mode is active (see page 45). If Tap Extended Primary is not set as the page 45.
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UG.GSM.E550.book Page 51 Friday, August 13, 2004 3:29 PM Character Chart Use this chart as a guide for entering characters with mode. . 1 ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥...
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UG.GSM.E550.book Page 52 Friday, August 13, 2004 3:29 PM Using Symbol Mode In a text entry screen, press # to switch entry modes until the symbol indicator [ displays. Press 1 keypad keys show possible symbol combinations (one press per...
UG.GSM.E550.book Page 53 Friday, August 13, 2004 3:29 PM # % * + - x * / = > < # § enter a space (hold to enter a return) change text entry mode (hold for default) Note: This chart may not reflect the exact character set available on your phone.
UG.GSM.E550.book Page 54 Friday, August 13, 2004 3:29 PM Using the External Display When the flip is closed, the external display shows time and phone status information. It also displays messages to notify you of incoming calls and other events. You can perform the following functions in the external display.
UG.GSM.E550.book Page 55 Friday, August 13, 2004 3:29 PM Using the Handsfree Speaker When you activate your phone’s integrated handsfree speaker, you can talk to the other party without holding the phone to your ear. SPEAKER Press (+) to turn the handsfree speaker on or off during a call.
UG.GSM.E550.book Page 56 Friday, August 13, 2004 3:29 PM Locking and Unlocking Your Phone You can lock your phone manually or set the phone to lock automatically whenever you turn it off. To use a locked phone, you must enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer.
UG.GSM.E550.book Page 57 Friday, August 13, 2004 3:29 PM Setting Your Phone to Lock Automatically You can set your phone to lock every time you turn it off: M > Find the Feature Press 1 keypad keys enter your unlock code...
UG.GSM.E550.book Page 58 Friday, August 13, 2004 3:29 PM Using the Phonebook This section describes basic phonebook operations. For more information about using the phonebook, see page 81 and the More Here guide (described on page 15). Storing a Phone Number...
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UG.GSM.E550.book Page 59 Friday, August 13, 2004 3:29 PM Sorting Phonebook Entries Press M > , press M > Phonebook whether you want to sort the phonebook list by Voice Name Email , or When sorting by name, you can view number for each name.
UG.GSM.E550.book Page 60 Friday, August 13, 2004 3:29 PM Setting Up Your Phone Setting a Ring Style You can set the following ring styles on your phone: Loud • Soft • Vibrate • Vibe & Ring • Silent • Each ring style is a profile that uses a different set of ring tone...
UG.GSM.E550.book Page 61 Friday, August 13, 2004 3:29 PM Changing the Call Alert You can change the alert that a ring style uses to notify you of incoming calls or other events. Any changes you make are saved to the ring style profile.
UG.GSM.E550.book Page 62 Friday, August 13, 2004 3:29 PM Setting a Wallpaper Image Set a photo, picture, or animation as a wallpaper (background) image in your phone’s home screen. The wallpaper image appears as a faint watermark in text and menu displays.
UG.GSM.E550.book Page 63 Friday, August 13, 2004 3:29 PM Setting a Screen Saver Image Set a photo, picture, or animation as a screen saver image. The screen saver image displays when the flip is open and no activity is detected for a period of time. If necessary, the image shrinks to fill the display.
UG.GSM.E550.book Page 64 Friday, August 13, 2004 3:29 PM Changing Phone Skin Change the look and feel of your phone’s user interface by selecting a different skin setting. M > Find the Feature > skin Your phone displays the new skin.
UG.GSM.E550.book Page 65 Friday, August 13, 2004 3:29 PM Deleting a Theme You cannot delete the preloaded themes on your phone. To delete one or all of the themes that you have downloaded and installed: M > Find the Feature...
UG.GSM.E550.book Page 66 Friday, August 13, 2004 3:29 PM Setting Display Brightness M > Find the Feature > Adjusting the Backlight Set the amount of time that the display and keypad backlights remain on. M > Find the Feature >...
UG.GSM.E550.book Page 67 Friday, August 13, 2004 3:29 PM Storing Your Name and Phone Number To store or edit your name and phone number information on your SIM card: M > Find the Feature Shortcut: Press M # from the home screen to view and edit your name and phone number(s).
UG.GSM.E550.book Page 68 Friday, August 13, 2004 3:29 PM Calling Features For basic instructions on how to make and answer calls, see page 21. Turning Off a Call Alert You can turn off your phone’s incoming call alert before answering the call.
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UG.GSM.E550.book Page 69 Friday, August 13, 2004 3:29 PM Press scroll to an entry Note: call the entry’s number VIEW view entry details (such as time and date of call) open the other procedures Last Calls Menu can include the following options:...
UG.GSM.E550.book Page 70 Friday, August 13, 2004 3:29 PM Option Description Send Tones Send the number to the network as DTMF tones. Note: This option displays only during a call. Talk then Fax Talk and then send a fax in the same call (see page 90).
UG.GSM.E550.book Page 71 Friday, August 13, 2004 3:29 PM Returning an Unanswered Call Your phone keeps a record of your unanswered calls, and displays: • the missed call indicator û X Missed Calls • , where is the number of missed calls...
UG.GSM.E550.book Page 72 Friday, August 13, 2004 3:29 PM Putting a Call On Hold or Mute Press M > Hold put all active calls on hold M > Mute mute all active calls Using Call Waiting When you are on a call, an alert tone sounds to indicate that you have received a second call.
UG.GSM.E550.book Page 73 Friday, August 13, 2004 3:29 PM Using Caller ID (Incoming Calls) Calling line identification (caller ID) displays the phone number for incoming calls in your phone’s external and internal displays. The phone displays the caller’s name (and picture ID, if...
UG.GSM.E550.book Page 74 Friday, August 13, 2004 3:29 PM Calling With 1-Touch Dial To call phonebook entries 1 to 9, press and hold the single-digit speed dial number for one second. You can set 1-touch dial to call the entries in your phone memory phonebook or the SIM card phonebook: M >...
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UG.GSM.E550.book Page 75 Friday, August 13, 2004 3:29 PM Receiving a Voicemail Message When you receive a voicemail message, your phone displays the voicemail message indicator t and the Press CALL listen to the message The phone calls your voicemail phone number. If no voicemail number is stored, your phone prompts you to store a number.
UG.GSM.E550.book Page 76 Friday, August 13, 2004 3:29 PM Changing the Active Line Change the active phone line to make and receive calls from your other phone number. Note: This feature is available only for dual-line-enabled SIM cards. M >...
UG.GSM.E550.book Page 77 Friday, August 13, 2004 3:29 PM Phone Features Main Menu This is the standard main menu layout. Menu organisation and feature names may vary on your phone. Not all features may be available on your phone. Phonebook Recent Calls •...
UG.GSM.E550.book Page 79 Friday, August 13, 2004 3:29 PM Feature Quick Reference This section helps you locate and use additional phone features that are not described in this guide. For more detailed information, see the More Here guide (described on page 15).
UG.GSM.E550.book Page 80 Friday, August 13, 2004 3:29 PM Feature Description Call Barring Restrict outgoing or incoming calls: M > Settings > Messages Feature Description Send Text Send a text message: M > Messages Message > New Short Message >...
UG.GSM.E550.book Page 81 Friday, August 13, 2004 3:29 PM Feature Description Store Message Go to a multimedia message page, Objects or highlight an object in a letter, then: M > Store Phonebook Feature Description Add New Entry Add a new entry to the phonebook: M >...
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UG.GSM.E550.book Page 82 Friday, August 13, 2004 3:29 PM Feature Description Set Picture ID View phonebook entries as text list, or with View picture caller ID photos: M > Phonebook M > Setup View by > Set Category Set the category for a phonebook entry: M >...
UG.GSM.E550.book Page 83 Friday, August 13, 2004 3:29 PM Feature Description Create Group Create a group mailing list as a phonebook Mailing List entry: M > Phonebook M > Mailing List > Personalising Features Feature Description Ringer IDs Activate distinctive ring alerts assigned to phonebook entries: M >...
UG.GSM.E550.book Page 84 Friday, August 13, 2004 3:29 PM Feature Description Show or Hide Show or hide menu feature icons in the home Menu Icons screen: M > Settings > Home Keys Icons > > Change Soft Change soft key labels and menu feature Keys &...
UG.GSM.E550.book Page 85 Friday, August 13, 2004 3:29 PM Feature Description From the conversation display: M > End Conversation Conversation Log Out Log out of instant messaging: Log Out Select from the menu. Chat Feature Description Start Chat Start a new chat session: M >...
UG.GSM.E550.book Page 86 Friday, August 13, 2004 3:29 PM Feature Description Read Email Read a new email message that Message you have received: READ Press (+). Menu Features Feature Description Language Set menu language: M > Settings > Master Reset...
UG.GSM.E550.book Page 87 Friday, August 13, 2004 3:29 PM Special Dialling Features Feature Description Fixed Dial Turn fixed dialling on or off: M > Settings Use the fixed dial list: M > Office Tools Fixed Dial > Service Dial Dial service phone numbers: M >...
UG.GSM.E550.book Page 88 Friday, August 13, 2004 3:29 PM The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly.
UG.GSM.E550.book Page 89 Friday, August 13, 2004 3:29 PM Feature Description Voice Dial Enable voice dial with headset (headset) send/end key: M > Settings Auto Handsfree Automatically route calls to a car kit (car kit) when connected: M > Settings Auto Handsfree >...
UG.GSM.E550.book Page 90 Friday, August 13, 2004 3:29 PM Feature Description Talk Then Fax Connect your phone to the device, enter the number, press M Dialling Menu Talk Then Fax > > press N to make the call. ® Bluetooth...
UG.GSM.E550.book Page 91 Friday, August 13, 2004 3:29 PM Feature Description Move Move a multimedia object to another Multimedia device: Object to Highlight the object, press M > Move Device , select the device name. Caution: Moving an object deletes the original object from your phone.
UG.GSM.E550.book Page 92 Friday, August 13, 2004 3:29 PM Personal Organiser Features Feature Description Set Alarm Set an alarm: M > Office Tools Turn Off Alarm Turn off alarm: (-) or O DISABLE Press Set 8-minute delay: SNOOZE Press Add New Add a new event to the datebook: M >...
UG.GSM.E550.book Page 93 Friday, August 13, 2004 3:29 PM Feature Description Play Voice Play back a voice record: M > Office Tools Record Calculator Calculate numbers: M > Office Tools Currency Convert currency: M > Office Tools Converter M >...
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UG.GSM.E550.book Page 94 Friday, August 13, 2004 3:29 PM Feature Description Manage Manage pictures and animations: M > Multimedia Pictures Manage Manage ring tones and music that you have Sounds downloaded or composed: M > Multimedia Edit Sounds Edit MIDI-based sound files that you can use...
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UG.GSM.E550.book Page 95 Friday, August 13, 2004 3:29 PM Feature Description Launch Game Launch a Java game or application: M > Games & Apps or Application application, press Create Ring Create ring tones that you can use with your Tones phone: M >...
UG.GSM.E550.book Page 96 Friday, August 13, 2004 3:29 PM Specific Absorption Rate Data This model phone meets international standards for exposure to radio waves Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy.
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UG.GSM.E550.book Page 97 Friday, August 13, 2004 3:29 PM While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products;...