For warranty information, see the License Agreement included with the software. NEC, the NEC logo, UNIVERGE, and UNIVERGE 3C (hereinafter referred to as the “3C”) are trademarks or registered trademarks of NEC Corporation. Spreed, struktur, and icoya are registered trademarks of Struktur AG.
D O C U M E N T R E V I S I O N H I S T O R Y 540-446r0 August 2019 Initial release, NEC Std SIP 5.0 for DT900 Series DT900/DT900S Series Phone User Guide P/N 540-446r0...
Please use the local regional contact information listed above for contact information. When contacting NEC TAC, please have the following information available: D O C U M E N T I N F O R M A T I O N...
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Fax: 214-262-5566 Website: www.necam.com W O R L D W I D E O F F I C E S For the latest information on offices in your area, visit www.nec.com and select your area. DT900/DT900S Series Phone User Guide...
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viii P/N 540-446r0 DT900/DT900S Series Phone User Guide...
Document Feedback ................... vi Document Information ..................vi Overview ..................1-1 Supported Phone Models ................1-1 Introduction to the DT900 Phones ...........2-3 DT900 Series Phones ..................2-3 Platform Compatibility..................2-3 Keys and Parts ....................2-3 DT Series Phone Specifics ................2-4 Speed Dial Key Numbering for ITK-6D Phones.........2-4 Presence Monitor Settings and Speed Dial Keys ........2-5...
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Basic Settings/Configuration..........4-37 Basic Setup with the Cursor Pad ..............4-38 To adjust the ringing volume..............4-38 To adjust the Soft Ring volume (SIP@Net Platforms) ......4-38 To adjust the headset ringing volume ............4-38 To adjust the call volume (handset) ............4-38 To adjust the call volume (headset) ............4-38 To adjust the call volume (speaker) ............4-38 Basic Setup with the Menus and Cursor Pad..........4-39 To access User Settings on the ITK-8TCGX and ITK-32TCGS ....4-39...
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Basic Phone Operation ............6-61 Basic Call Operation ..................6-62 Answering Calls...................6-62 To answer an incoming call ..............6-62 To reject an incoming call ................6-62 Placing Calls....................6-62 To place an external call ................6-62 To place an internal call ................6-63 Call Duration....................6-63 Ending a Call ....................6-63 Redialing a Number..................6-63 Hold/Resume a Call..................6-64 To hold/resume a call................6-64...
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Speed Dial Key Programming Examples ............7-74 To add a Programmable Key/Speed Dial Key without a Personal Directory entry ............7-74 To add a Programmable Key as a Speed Dial Key with a Personal Directory entry using the Feature Key......7-77 To add a Programmable Key as a Speed Dial Key with a Personal Directory Entry from the Personal Directory....7-79 To add a Speed Dial Key to an existing Personal Directory entry ...7-82 To configure a Programmable Key as a Speed Dial Key...
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Park Extension Key ...................8-122 To park a call to a Park Extension ............8-122 To pickup a call on a Park Extension.............8-122 Monitor/Supervise Key ................8-123 To Monitor a Call (Workgroup scenario) ..........8-123 Record Key....................8-123 To stop the recording a call..............8-123 Send to VM Key..................8-124 Hot Desk Key.....................8-124 To log out of your Hot Desk session ............8-124 Trunk Dial Key ...................8-124...
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Adding or Editing a Personal Directory Entry ..........9-141 Duplicate Entries in the Personal Directory ...........9-142 To add an entry to the Personal Directory ..........9-142 To edit a Personal Directory entry ............9-145 Deleting a Personal Directory Entry ............9-149 To delete a Personal Directory entry .............9-149 To remove Personal Directory entry information but keep Speed Dial Key information ..............9-149 The Corporate Directory................9-149...
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Phone Keypad.....................11-164 The dial pad and/or buttons are not working........11-164 I want to enter specific characters or letters in Speed Dials and Personal Directory Entries ............11-164 Phone Softkeys ...................11-164 The phone softkeys are not working ............11-164 I cannot see a particular softkey on my phone ........11-165 LCD Screen/Display..................11-165 The LCD is too light or dark ..............11-165 I want to adjust the time the LCD stays lit..........11-165...
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Notice to the user ..................C-182 Important safety information................. C-182 Use of an external AC adapter..............C-183 Use of an IEEE802.3af power supply ............C-183 Declaration of Conformity................C-183 WEEE Product Disposal Information ............C-186 viii DT900/DT900S Series Phone User Guide...
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IST OF ABLES ........Contents Monitor Presence Icons for ITK-6D phones ......2-4 Programmable Key information.
This document details the entire line of supported phones in the DT model lineup. Not all phones listed in this document may be supported in all regions. For information on specific models supported in your country or region, contact your NEC reseller or support organization.
K E Y S A N D P A R T S For a list of specific features for supported DT900 Series Phones, refer to the UNIVERGE 3C Compatibility Mega Matrix. DT900/DT900S Series Phone User Guide...
D T S E R I E S P H O N E S P E C I F I C S ............D T S E R I E S P H O N E S P E C I F I C S Speed Dial Key Numbering for ITK-6D Phones Figure 2.1...
D T S E R I E S P H O N E S P E C I F I C S LED/ Type Status DESI-Less Icon Idle Ringing (SIP@Net) Ringing (3C system) Subscription Failed Online (3C system only) On the Phone Held Busy Table 2.2...
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D T S E R I E S P H O N E S P E C I F I C S Programmable Type Status Key LED Speed Dial Key Not Available LED is not lit (No Monitoring) Idle LED is not lit Ringing (SIP@Net) Blinking Red Ringing (3C system)
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D T S E R I E S P H O N E S P E C I F I C S D T 9 2 0 S ( I T K - 6 D G S ) P H O N E L A Y O U T A N D P A R T S Figure 2.2 DT920S(ITK-6DGS) Table 2.5...
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D T S E R I E S P H O N E S P E C I F I C S Exit key This key allows you to exit from the Menu or Help mode and go back to the telephone main screen. Softkeys The softkeys show the available features for your current activity.
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D T S E R I E S P H O N E S P E C I F I C S D T 9 2 0 S ( I T K - 3 2 L C G S ) P H O N E L A Y O U T A N D P A R T S Figure 2.3 DT920S(ITK-32LCGS) DT900/DT900S Series Phone User Guide...
D T S E R I E S P H O N E S P E C I F I C S Table 2.6 DT920S(ITK-32LCGS) Keys and Parts Call Indicator Lamp • If missed call notification for the call indicator lamp is dis- abled (default), the lamp flashes for incoming and missed calls, and displays steady red for message waiting.
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D T S E R I E S P H O N E S P E C I F I C S D T 9 3 0 S ( I T K - 3 2 T C G S ) P H O N E L A Y O U T A N D P A R T S Figure 2.4 DT930S(ITK-32TCGS) 2-11...
D T S E R I E S P H O N E S P E C I F I C S Table 2.7 DT930S(ITK-32TCGS) Keys and Parts Call Indicator Lamp • If missed call notification for the call indicator lamp is dis- abled (default), the lamp flashes for incoming and missed calls, and displays steady red for message waiting.
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D T S E R I E S P H O N E S P E C I F I C S D T 9 2 0 ( I T K - 6 D / 1 2 D ) P H O N E L A Y O U T A N D P A R T S Figure 2.5 DT920 (ITK-6D/12D) 2-13...
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D T S E R I E S P H O N E S P E C I F I C S Table 2.8 DT920 (ITK-6D/12D) Keys and Parts Call Indicator Lamp • If missed call notification for the call indicator lamp is dis- abled (default), the lamp flashes for incoming and missed calls, and displays steady red for message waiting.
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D T S E R I E S P H O N E S P E C I F I C S Menu key Press this key to access the features and settings provided on the local telephone menu, such as Call History, Personal Directory or User Settings.
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D T S E R I E S P H O N E S P E C I F I C S D T 9 2 0 ( I T K - 8 L C X ) P H O N E L A Y O U T A N D P A R T S Figure 2.6 DT920 (ITK-8LCX) 2-16...
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D T S E R I E S P H O N E S P E C I F I C S Table 2.9 DT920 (ITK-8LCX) Keys and Parts Call Indicator Lamp • If missed call notification for the call indicator lamp is dis- abled (default), the lamp flashes for incoming and missed calls, and displays steady red for message waiting.
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D T S E R I E S P H O N E S P E C I F I C S Mic key Press key to mute the microphone. The LED on this key flashes when the microphone is muted. Press the key again to un-mute the microphone.
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D T S E R I E S P H O N E S P E C I F I C S D T 9 3 0 ( I T K - 8 T C G X ) P H O N E L A Y O U T A N D P A R T S Figure 2.7 DT930 (ITK-8TCGX) 2-19...
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D T S E R I E S P H O N E S P E C I F I C S Table 2.10 DT930 (ITK-8TCGX) Keys and Parts Call Indicator Lamp • If missed call notification for the call indicator lamp is dis- abled (default), the lamp flashes for incoming and missed calls, and displays steady red for message waiting.
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D T S E R I E S P H O N E S P E C I F I C S Cursor pad Use this key to navigate to various features. The up and down keys on the cursor pad can be used to adjust the volume of the phone.
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D T S E R I E S P H O N E S P E C I F I C S Icons for: ITK-8LCX Icons for: ITK-32LCG Icons for: Feature ITL-12CG ITK-32LCGS Description Non-color DT Phones ITY-8LCG ITK-8TCGX ITK-32TCG ITK-32TCGS Black and White Color...
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D T S E R I E S P H O N E S P E C I F I C S Icons for: ITK-8LCX Icons for: ITK-32LCG Icons for: Feature ITL-12CG ITK-32LCGS Description Non-color DT Phones ITY-8LCG ITK-8TCGX ITK-32TCG ITK-32TCGS Black and White Color...
D T S E R I E S P H O N E S P E C I F I C S Table 2.12 Volume Display Icons for DT920 Volume Icons for: ITK-8LCX Volume Icons for: ITK-32LCG ITK-6DG Feature ITK-32LCGS Description ITK-6DGS ITK-8TCGS...
D T S E R I E S P H O N E S P E C I F I C S Menu Items Description Reboot Phone Allows you to restart your phone without logging in to the Admin Settings. You may want to restart your phone to check for a new version of firmware.
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D T S E R I E S P H O N E S P E C I F I C S S O F T K E Y S , E X I T A N D H E L P K E Y S Softkeys The softkeys on the phones provide a set of functions on the LCD that adapts to the changing state of the phone.
I T K - 8 L C X P H O N E S P E C I F I C S You can use the Up and Down softkeys or the Down keys on the cursor pad to scroll through the help information, if needed. Press the Exit softkey to return to the previous screen.
I T K - 8 L C X P H O N E S P E C I F I C S The name or number assigned to each configured key is shown. If Presence Monitoring is configured for the key, an icon shows the current presence status of that line.
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I T K - 8 L C X P H O N E S P E C I F I C S Monitor Icons for: LED/ ITK-8LCX DESI-Less Icons for: ITK-32LCG Type Status ITK-6D ITK-32LCGS ITK-6DGS ITK-8TCGS ITK-12D ITK-32TCG ITK-32TCGS Idle Ringing (SIP@Net) Ringing (3C system)
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I T K - 8 L C X P H O N E S P E C I F I C S 2-30 DT900/DT900S Series Phone User Guide...
Figure 3.2 Leg stoppers Adjust the tilt leg and return the phone to the upright position. Figure 3.3 Adjust tilt leg (High) To lower tilt leg Turn the phone upside down. Push in the leg stoppers. 3-32 DT900/DT900S Series Phone User Guide...
Figure 3.4 Leg stoppers Adjust the tilt leg and return the phone to the upright position. Figure 3.5 Adjust tilt leg (Low) C O N N E C T I N G T H E P H O N E To attach the handset Insert the coiled cord plug into the HANDSET connector on the back of the phone, until you hear a click.
Figure 3.6 Handset Connection To connect LAN cable to the phone You will need a 10 BASE-T/100 BASE-T/TX LAN cable (Straight) to connect the phone to your network. Connect the 10 BASE-T/100 BASE-T/TX LAN cable to the LAN port on the phone and to an open port on a device such as a Hub or PoE (Power Over Ethernet) switch on the local area network.
Figure 3.8 Multi settings icon Press the Settings icon. Figure 3.9 Settings icon Select User Settings. To connect a headset (Opt ional) For information on connecting a Jabra Bluetooth headset to your phone, refer Note: to the Bluetooth Support chapter in this manual. Press the Menu key on the phone.
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If a device that is connected through the PC port on the back of the phone is Note: having connection issues, contact your system administrator to verify that the PC port is enabled on the phone. Insert the LAN cable into PC connector on the back of the phone, until you hear a click. Figure 3.11 LAN Cable Connection 3-36 DT900/DT900S Series Phone User Guide...
Ch 4 - Basic Settings/Configuration ASIC ETTINGS ONFIGURATION ........This chapter describes how to configure basic settings on your DT920/DT920S and DT930/DT930S phones.
B A S I C S E T U P W I T H T H E C U R S O R PA D ............B A S I C S E T U P W I T H T H E C U R S O R P A D Figure 4.1 Cursor Pad Up/Down Keys...
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D The phone only plays the ringtone if it is in the idle state. If the phone receives Note: an incoming call or event related to a soft ring, when it is playing this ringtone, it stops playing the ringtone and plays the ringtone currently configured for the...
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D Thread the cord through the groove. Press the Menu key on the phone. Select User Settings.
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D To set the Hold Reminder volume The Hold Reminder Volume settings allow you to specify the hold reminder volume for the headset.
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D Menu Items Jan 1, Mon Selects Jan 1, Mon date format 1 Jan, Mon Selects 1 Jan, Mon date format YYYY/MM/DD...
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D You can also press the Cancel softkey to exit without making any changes. Setting the Backlight Timeout to 0 (zero) disables the timeout, and the LCD Note: Backlight will remain lit at all times.
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D The confirmation screen manage the following events: Table 4.2 Clear Confirmation softkeys Softkey Feature...
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D Table 4.5 Data Clear Confirmation acceptable user actions/keys Acceptable User Actions/Keys Description The following section describes behavior on certain specific user actions/key events pertaining to...
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D Acceptable User Actions/Keys Description 4-way scroll FORWARD key No Operation (Directory key) 4-way scroll UP key...
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D You cannot change these settings on your phone. To change any of these Note: settings, contact your system administrator.
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D Figure 4.8 Multi settings icon Press the Settings icon. Figure 4.9 Settings icon Select...
B A S I C S E T U P W I T H T H E M E N U S A N D C U R S O R PA D Use the cursor pad or the Up and Down softkeys to scroll to the IP Address screen.
Secure Signaling A lock symbol appears in the registration icon when secure signaling is used, such as a TLS connection. Table 5.1 Secure Registration Icon Black and White Color Secure Media A locked or unlocked icon is displayed adjacent to the call appearance icon to indicate when secure media, such as SRTP, is used.
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Registration Media Security Icon Icon ITK-8LCX ITK-32LCG Signaling Media Black ITY-12CG ITK-32LCGS White Black Color ITY-8LCG ITK-8TCGX background background White ITK-32TCG ITK-32TCGS None None SRTP Music-On-Hold When the phone is placed on-hold, the media is renegotiated. The media may change from SRTP to RTP.
E R R O R S A N D D E B U G G I N G T L S E R R O R S The phone closes the TLS connection and logs an appropriate error on sending or receiving any of the following fatal alert messages defined in RFC 2246.
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Error Message Cause(s) TLS Unknown CA. • Unknown CA TLS Unknown Certificate. • Certificate unknown TLS Unsupported Cert. • Unsupported certificate 8 0 2 . 1 X S T A T U S & D E B U G G I N G M E S S A G E S The current 802.1X status of the phone is displayed on the Network Information status screen (Menu\Status\Network Information).
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5-60 DT900/DT900S Series Phone User Guide...
B A S I C C A L L O P E R AT I O N Press the Dial softkey to initiate the call, or wait a few seconds for the call to be automatically dialed. The call proceeds to the dialed party. You can also dial the number, then lift the telephone handset or press the Note: Headset softkey to initiate a call.
B A S I C C A L L O P E R AT I O N Figure 6.2 Redial from Cursor Pad H O L D / R E S U M E A C A L L To hold/resume a call While on a call, press the Hold key to place the call on hold.
C A L L WA I T I N G / C O N C U R R E N T C A L L S To answer calls with your headset If you are using a headset, it is assumed that the telephone handset in the on-hook position when you are answering calls.
C A L L T R A N S F E R R I N G A N D C O N F E R E N C I N G Enter the phone number you want to call. Press the Dial softkey to initiate the call, or wait a few seconds for the call to be automatically dialed.
C A L L T R A N S F E R R I N G A N D C O N F E R E N C I N G H O L D / R E S U M E C O N F E R E N C E C A L L To hold/resume a conference call Phones that only support three lines of information display “Conference Active”...
C A L L T R A N S F E R R I N G A N D C O N F E R E N C I N G You cannot shuttle between calls after you have joined two calls in a Note: conference call.
C A L L T R A N S F E R R I N G A N D C O N F E R E N C I N G Press the Dial softkey, or wait a few seconds for the call to be automatically dialed. After the other party answers the call, you can speak to that person before you transfer the call.
A D VA N C E D M E S S A G I N G F E AT U R E S T R A N S F E R S P L I T To split calls into two calls when transferring (Transfer split) A Transfer Split can be done when you have started a transfer and then want to keep each call as a separate call.
Ch 7 - Programmable Keys ROGRAMMABLE ........These procedures outline some of the advanced features available on the DT920/DT920S and DT930/DT930S phones.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S ............S P E E D D I A L A N D P R O G R A M M A B L E K E Y S S P E E D D I A L K E Y C O N F I G U R A T I O N Speed Dial Keys can be configured on the available Programmable Keys on your...
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S If you don’t press the Program softkey within 2 seconds, the Microbrowser will automatically open.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S • Press the Feature Key, then press the Speed Dial Key to view the Speed Dial details, then press the Speaker Key.
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S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Do one of the following: ITK-6D/12D Phones: • Press the programmable key that you want to set as a Speed Dial Key. The programmable key LED flashes.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S You can also press the Cancel softkey to return to the previous screen. Select Do Not Show in Directory and press the OK softkey.
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S P E E D D I A L A N D P R O G R A M M A B L E K E Y S • To enter special characters, press the key. For a list of special characters, see “Speed Dial and Personal Directory Character Sets”...
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Table 7.2 Monitor Presence Icons Type Status Icon Line Key Registered Unregistered Speed Dial Key Not Available (No Monitoring)
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S P E E D D I A L A N D P R O G R A M M A B L E K E Y S • Press the Delete softkey to delete the last character entered, or press the Cancel softkey to return to the previous screen.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Option Visual and Soft Ring is only valid for SIP@Net platforms. Contact Note: your system administrator to determine if Soft Ring is available on your system.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Programmable Type Status Key LED Idle LED is not lit Ringing (SIP@Net) Blinking Red Ringing (3C system) Blinking Green...
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Select Speed Dial. Use the telephone keypad to enter a Speed Dial number for the entry and press Enter on the cursor pad or the OK softkey.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Type Status Icon Idle Ringing (SIP@Net) Ringing (3C system) Subscription Failed Online (3C system) (Phone is Online) On the Phone (Phone is in use)
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S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Programmable Type Status Key LED Idle LED is not lit Ringing (SIP@Net) Blinking Red Ringing (3C system) Blinking Green...
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S the Forwarding Star Code to forward all calls to a number. To activate the star code sequence, you would then only need to press the Speed Dial Key.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S External telephone number: 1-847-555-9876 *72818475559876 Up to 24 characters may be entered for the number. Only digits, “*” and “#” may be entered.
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S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Do one of the following: ITK-6D/12D Phones: • Press the programmable key that you want to set as a Speed Dial Key. The programmable key LED flashes.
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S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Press Enter on the cursor pad or the OK softkey. Number To delete the entire number entry, press the Delete softkey. To edit the entry, use the left cursor key on the cursor pad to backspace, and then press the Delete softkey to delete the number that is before the cursor.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S that also have an associated Personal Directory entry. When a call is ringing on the monitored terminal, play a soft ring tone.
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S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Programmable Type Status Key LED Speed Dial Key Not Available LED is not lit (No Monitoring) Idle LED is not lit...
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Multiple entries with the same number and different names are allowed, and multiple entries with the same name and different numbers are allowed.
S P E E D D I A L A N D P R O G R A M M A B L E K E Y S ITK-6D/12D Phones: • Press the programmable key that you want to set as a Speed Dial Key. The programmable key LED flashes.
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S P E E D D I A L A N D P R O G R A M M A B L E K E Y S Do one of the following: ITK-6D/12D Phones: • Press the programmable key that you want to set as a Speed Dial Key. The programmable key LED flashes.
OLOR ICROBROWSER AND NHANCED Ch 8 - Color Microbrowser and Enhanced Programmable Keys ROGRAMMABLE ........The DT920/DT920S and DT930/DT930S phones support microbrowser functionality.
U S I N G T H E M I C R O B R O W S E R C O L O R M I C R O B R O W S E R N A V I G A T I O N Navigation of the microbrowser is done with the cursor keys.
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U S I N G T H E M I C R O B R O W S E R Icon: Menu Items: Explanation Hot Desking On Hot Desking On: If you are not logged in, this opens the Hot Desking Login screen.
U S I N G T H E M I C R O B R O W S E R Soft Key Features: Explanation Select Select the highlighted menu item. Delete Delete the previous character. Exit Exit the Microbrowser and return to the appropriate call status screen.
U S I N G T H E M I C R O B R O W S E R Hard Key Features: Explanation Digit key Enter numeric digits. 4-way scroll BACK key Remain on existing screen move cursor to left. (Redial key) 4-way scroll FORWARD key Remain on existing screen move cursor to right.
U S I N G T H E M I C R O B R O W S E R This page handles the following events: Soft Key Features: Explanation Back Return to the microbrowser Home page. Exit the microbrowser to the appropriate call status screen.
U S I N G T H E M I C R O B R O W S E R H A N D S E T C A L L F O R W A R D I N G S E T T I N G S O N T H E 3 C S Y S T E M Handset Forwarding settings for the 3C system are not mutually exclusive and Note:...
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U S I N G T H E M I C R O B R O W S E R Soft Key Features: Explanation Select Select highlighted menu item Hard Key Features: Explanation 4-way scroll BACK key Exit the micro browser to the appropriate call status screen.
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U S I N G T H E M I C R O B R O W S E R Hard Key Features: Explanation 4-way scroll FORWARD key Select the highlighted item and proceed to the settings screen to enter phone number(s), if applicable. (Directory key) 4-way scroll UP key Remain on existing screen move cursor up.
U S I N G T H E M I C R O B R O W S E R Dial *63+ <forwarding number>. When your phone is Busy, all other calls will forward to the configured number(s). Multiple handset forwarding conditions may be enabled for your phone. To enter additional numbers, hang up the phone and then lift the handset to enter an additional number (example: *63 + forwarding number, hang up, *63 + another forwarding number, hang up).
U S I N G T H E M I C R O B R O W S E R Dial *73. All handset forwarding settings that are applied to the phone are cleared. This only clears the handset forwarding settings applied to the phone. Note: Administrator configured or system-level forwarding settings are not deleted.
U S I N G T H E M I C R O B R O W S E R Hard Key Features: Explanation 4-way scroll BACK key Return to the Home page. (Redial key) 4-way scroll FORWARD key No operation. (Directory key) 4-way scroll UP key No operation.
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U S I N G T H E M I C R O B R O W S E R Soft Key Features: Explanation Exit Return to the Call Control screen. Select Select the highlighted menu item. Hard Key Features: Explanation 4-way scroll BACK key Return to the Home page.
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U S I N G T H E M I C R O B R O W S E R Hard Key Features: Explanation ENTER key If no calls are being monitored: Set up a monitor call to the selected extension. If a call is being monitored: Shows the details for the monitored call.
U S I N G T H E M I C R O B R O W S E R Hard Key Features: Explanation Off-Hook (handset) If speaker is ON, turn speaker OFF, move audio to handset and keep focus on current screen. If headset is active, move audio to handset and keep focus on current screen.
U S I N G T H E M I C R O B R O W S E R Hard Key Features: Explanation 4-way scroll BACK key Return to microbrowser home page. (Redial key) 4-way scroll FORWARD key Dial the highlighted number (Directory key) 4-way scroll UP key Move to previous entry...
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U S I N G T H E M I C R O B R O W S E R Soft Key Features: Explanation Exit Exit the microbrowser and return to the appropriate call status screen. Hard Key Features: Explanation 4-way scroll BACK key Return to the microbrowser home page.
U S I N G T H E M I C R O B R O W S E R Hard Key Features: Explanation Off-Hook (handset) If speaker is ON, turn speaker OFF, move audio to handset and keep focus on current screen. If headset is active, move audio to handset and keep focus on current screen.
U S I N G T H E M I C R O B R O W S E R Table 8.1 Supported search characters: Lowercase characters Space & ‘ < > Numeric characters Maximum number of search results: 64 The Search Directory search string field accepts a maximum of 24 characters.
E N H A N C E D P R O G R A M M A B L E K E Y S Hard Key Features: Explanation Digit key Enter digits (numeric digits only) * key Toggles between lower case character and numeric entry modes 4-way scroll BACK key Remain on existing screen move cursor to left...
E N H A N C E D P R O G R A M M A B L E K E Y S The Enhanced Programmable Key functionality is backwards compatible with the existing Programmable Key functionality of phone. The following features have been implemented as Enhanced Programmable Keys: •...
E N H A N C E D P R O G R A M M A B L E K E Y S Table 8.2 Enhanced Programmable Keys Support Supported Key Enhanced Programmable Product Name Model Number Modules Keys Support DT710 ITL-2E-1 •...
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E N H A N C E D P R O G R A M M A B L E K E Y S Supported Key Enhanced Programmable Product Name Model Number Modules Keys Support DT820 ITY-6D • 8LCGX Partial: •...
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• Record Call • Monitor/Supervise Call • Handset Call Forwarding a.Contact your NEC representative for information on supported 8LK modules for your region. †.On the ITL-8LD the microbrowser utilizes the topmost display only. The microbrowser does not utilize the lower DESI-Less display.
E N H A N C E D P R O G R A M M A B L E K E Y S S I N G L E P R E S S B E H A V I O R To place a call to a member of your workgroup You can use a programmed key to directly place calls to other workgroup members.
E N H A N C E D P R O G R A M M A B L E K E Y S M U L T I - P R E S S B E H A V I O R To place a call to a member of your workgroup You can use a programmed key to place calls to other workgroup members.
E N H A N C E D P R O G R A M M A B L E K E Y S Non-idle call states • If you are on a call and want to pick up the ringing call for the workgroup member, press the key for the workgroup member to automatically put your current call on hold and pick up the ringing call.
E N H A N C E D P R O G R A M M A B L E K E Y S M O N I T O R / S U P E R V I S E K E Y To Monitor a Call (Workgroup scenario) If you have Supervise rights over other users, you can listen (monitor) or join (barge) calls for users you have Supervise rights over.
E N H A N C E D P R O G R A M M A B L E K E Y S Icon (Call Record Key Event Control Description Screen) No recording None Indicates that no call is being recorded.
E N H A N C E D P R O G R A M M A B L E K E Y S Call Control Comments Home Screen No Answer Handset Forwarding is enabled. Note: Handset Forwarding may have been enabled through the Forwarding key, through the star codes, or using a supported client application.
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E N H A N C E D P R O G R A M M A B L E K E Y S 8 -128 DT900/DT900S Series Phone User Guide...
C A L L H I S T O R Y A N D D I R E C T O R I E S The Menu Key Figure 9.1 Softkeys Softkeys ............T H E M E N U K E Y The Menu Key and cursor pad on the phones lets you access additional settings and features for your phone.
C A L L H I S T O R Y A N D D I R E C T O R I E S Call History back to the phoneset, which will not contain any of the details that were saved to your User Profile Call History.
C A L L H I S T O R Y A N D D I R E C T O R I E S Call History M I S S E D C A L L S When you have missed any calls, the Missed Calls icon and a message display on the LCD.
C A L L H I S T O R Y A N D D I R E C T O R I E S Call History The phone stores call information for the most recent 50 calls, displaying the newest entries first.
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C A L L H I S T O R Y A N D D I R E C T O R I E S Call History Use the cursor pad or the Up and Down softkeys to scroll to the number you want to delete.
C A L L H I S T O R Y A N D D I R E C T O R I E S Call History Table 9.2 Monitor Presence LED Colors for Speed Dial Keys Programmable Type Status Key LED Line Key Registered...
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory Select Call History. Select either Missed Calls, Received Calls, or Placed Calls to view a call history list.
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory A C C E S S I N G T H E P E R S O N A L D I R E C T O R Y A N D E N T R Y D E T A I L S Cursor Pad movement in the Personal Directory When viewing a Directory, use the cursor pad for the following movements through...
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory Using the cursor pad - System Without Corporate Directory Press the Directory key (right cursor pad key). Select Personal Directory.
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory Type Status Icon Idle Ringing (SIP@Net) Ringing (3C system) Subscription Failed Online (3C system) (Phone is Online) On the Phone (Phone is in use)
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory • To enter special characters, press the key. For a list of special characters, see “Speed Dial and Personal Directory Character Sets”...
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory You can also add information from the Call History to the personal directory. For more information on adding Call History entries to the Personal Directory, “Add Call History Information to the Personal Directory”...
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory The number of available Sped Dial Keys and their associated numbers depend on your model of phone.
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory Type Status Icon Idle Ringing (SIP@Net) Ringing (3C system) Subscription Failed Online (3C system) (Phone is Online) On the Phone (Phone is in use)
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory Review the Personal Directory entry. If you want to change any of the information, use ...
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C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory • To switch between first letter uppercase, all uppercase, all lowercase and numbers for keypad entry, press the key on the keypad.
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory Monitor Monitoring can only be done on other lines that are internal to your system. Note: You cannot monitor external or outside lines.
C A L L H I S T O R Y A N D D I R E C T O R I E S The Personal Directory If you have Visual monitor settings for a Speed Dial entry, the presence (Available, Busy or Offline) of the line is shown by the LED Color.
C A L L H I S T O R Y A N D D I R E C T O R I E S The Corporate Directory D E L E T I N G A P E R S O N A L D I R E C T O R Y E N T R Y Deleting Personal Directory entries will also delete any Speed Dial Key information that is saved with the Personal Directory Entry.
C A L L H I S T O R Y A N D D I R E C T O R I E S The Corporate Directory V I E W I N G T H E C O R P O R A T E D I R E C T O R Y A N D E N T R Y D E T A I L S To access the Coroprate Directory on the DT930 (ITK-8TCGX) and the DT930S ( ITK-32TCGS)
C A L L H I S T O R Y A N D D I R E C T O R I E S The Corporate Directory Presence Monitor Settings and the Corporate Directory If you have Visual Monitor Settings for an entry in the Directory that also has an assigned Speed Dial, the presence (Available, Busy or Offline) of the line is shown in the Directory.
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C A L L H I S T O R Y A N D D I R E C T O R I E S The Corporate Directory 9 -152 DT900/DT900S Series Phone User Guide...
B L U E T O O T H S U P P O R T Select User Settings. Select Bluetooth. Enable/Disable and select Enable. Go to User Settings\ Bluetooth\ Pairing\ Inquiry. On your headset, start pairing. The default time for pairing is 30 seconds. To set a longer time to allow for Note: pairing, go to User Settings\...
B L U E T O O T H S U P P O R T Table 10.2 Bluetooth Settings Acceptable User Actions/Keys Acceptable User Actions/Keys Description The following section describes behavior on certain specific user actions/key events pertaining to this screen Digit key Select corresponding menu Item...
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B L U E T O O T H S U P P O R T 10 -156 DT900/DT900S Series Phone User Guide...
B A S I C T R O U B L E S H O O T I N G ............B A S I C T R O U B L E S H O O T I N G To check common problems If you are having problems with your phone, check the following common problems:...
N E T W O R K C O N N E C T I O N S ............N E T W O R K C O N N E C T I O N S My phone cannot register on the network If you see a screen that reads “Searching DHCP...”...
P O W E R The PC port connection on your phone may not be enabled, or there may be problems with the device’s network connection settings. Your system administrator will need to check the settings for the phone. My device connected to the PC Port lost its network connection Any devices connected to the PC Port of the phone will momentarily disconnect from the network if the phone reboots or if the phone looses power.
C A L L I N G this information is missing, there may be a problem with your connection to the network. Contact your system administrator. Restart the phone: Press the Menu key. Select Reboot. Press the OK softkey or Enter key on the cursor pad to restart the phone.
C A L L I N G A Speed Dial/Personal Directory entry is not working correctly • For any speed dial or Personal Directory numbers that are configured to call an outside/external telephone number, verify that you have to outside calling code programmed at the start of the number entry, and that your account is authorized to call external numbers.
C A L L I N G • Enable: When dialing Personal Directory or Call History entries, you will be prompted to edit/confirm the number before the phone dials. Press Enter on the cursor pad or the OK softkey to accept the setting. You can also press the Cancel softkey to exit without making any changes.
L C D S C R E E N / D I S P L AY Some softkeys may not be available on your model of phone, or may be restricted by your system administrator. Contact your system administrator to determine which features are available for your system.
A U D I O Press Enter on the cursor pad or the OK softkey to accept the setting. You can also press the Cancel softkey to exit without making any changes. Setting the Backlight Timeout to 0 (zero) disables the timeout, and the LCD Note: Backlight will remain lit at all times.
A U D I O There is no audio to my headset Verify that the headset is firmly plugged into the HEADSET jack on the back of the telephone. Make sure the handset for your telephone is on-hook. Make sure the headset is enabled. You should see the Headset icon on the LCD when you dial or answer a call if the headset is enabled.
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A U D I O 11-168 DT900/DT900S Series Phone User Guide...
App A - 3C System Features 3C S YSTEM EATURES ........C A L L P I C K U P If your system administrator has made you part of a pickup group, you can answer calls to other users in your pickup group from your phone.
3 C S Y S T E M T E L E P H O N E S E T S T A R C O D E C O M M A N D S You can use several star code commands directly from a telephone set on a 3C system.
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Action Analog SIP Star Code Explanation Star Code Call Forwarding Setup Activates the station number to which all calls are to be forwarded. + number + number • The number can be an extension on the phone The behavior of this setting varies by system or an outside telephone number with the system.
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Action Analog SIP Star Code Explanation Star Code Conditional Handset Incoming calls are forwarded to another extension Forwarding - Busy when a call is already in progress. + number + number Note: Supported SIP phones may play an audible indication that this star code is active. Depending on the system configuration, this indication remains active until the star code is deactivated.
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Action Analog SIP Star Code Explanation Star Code Intercom from non- *76 + extension *76 + extension Callers without intercom can enter this star code to intercom phone to intercom a phone equipped with intercom. intercom enabled phone Logoff Remotely from *61 + Ext + * + *61 + Ext + * + Terminates any existing Hot Desking session from...
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A-174 DT900/DT900S Series Phone User Guide...
App B - SIP@Net System Features SIP@N YSTEM EATURES ........P R O G R A M M A B L E K E Y S / S P E E D D I A L K E Y S The Programmable Keys / Speed Dial keys can be pre-programmed with an internal telephone number (for example, a colleague’s number) of which the status can be...
S I P @ N E T P R E F I X E S The SIP@Net prefixes to activate or de-activate the various features are different per customer's configuration. Ask your System Administrator for those prefixes. M E S S A G E W A I T I N G I N D I C A T I O N If configured on your phone by your system administrator, the phones have a call indicator lamp at the right top corner of the unit that lights steadily when a voice message has been left.
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For example, a user with the configured number of 1234 would dial #911234 . After the “Confirmation Tone” is given, end the call. You should now be logged off to the terminal and the terminal should display the default terminal name and number. All User Settings, Personal Directory/Speed Dial key settings and Call History information should return to the values for the phoneset terminal.
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B-178 DT900/DT900S Series Phone User Guide...
(SLA). The software contains certain third party open source software components which are provided under the terms and conditions designated at http://www.bcom.nec.co.jp/soft-license/DT730G_OSS.html. Customers shall use the software embedded in DT820 pursuant to the terms and conditions of software license agreement of the UNIVERGE 3C and SIP@Net communication server (SLA).
T H I R D PA R T Y S O F T WA R E D I S C L A I M E R A N D L I M I TAT I O N S All advertising materials mentioning features or use of this software must display the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
T H I R D PA R T Y S O F T W A R E D I S C L A I M E R A N D L I M I TAT I O N S SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
3C system or SIP@Net from NEC is recommended. For an overview of the supported features, refer to the detailed documentation that comes with the system and this terminal, contact your local NEC representative or the support desk of NEC Enterprise Solutions.
D E C L A R A T I O N O F C O N F O R M I T Y Č E S K Y “NEC Enterprise Solutions” tímto prohlašuje, že tento “DT700”/"DT800" je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
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1999/5/CE. http://www.nec-enterprise.com/Support/Declaration-of-Conformity Í S L E N S K A Hér með lýsir “NEC Enterprise Solutions” yfir því að “DT700”/"DT800" er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. http://www.nec-enterprise.com/Support/Declaration-of-Conformity I T A L I A N O Con la presente “NEC Enterprise Solutions”...
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Directiva 1999/5/CE. http://www.nec-enterprise.com/Support/Declaration-of-Conformity S L O V E N S K O “NEC Enterprise Solutions” izjavlja, da je ta “DT700”/"DT800" v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. C-185 DT900/DT900S Series Phone User Guide...
“NEC Enterprise Solutions” týmto vyhlasuje, že “DT700”/"DT800" spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. http://www.nec-enterprise.com/Support/Declaration-of-Conformity S U O M I “NEC Enterprise Solutions” vakuuttaa täten että “DT700”/"DT800" tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. http://www.nec-enterprise.com/Support/Declaration-of-Conformity S V E N S K A Härmed intygar “NEC Enterprise Solutions”...
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Geräten im normalen Hausmüll, eine Strafe nach sich ziehen kann. Um bei der separaten Beseitigung von elektrischen und elektronischen Produkten behilflich zu sein und um ein umweltfreundliches Recycling zu ermöglichen, hat NEC Unified Solutions in allen Mitgliedsstaaten der Europäischen Union Vereinbarungen getroffen, die ein lokales Einsammeln und Recycling ermöglichen.
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På www.nec-unified.com/weee findes information om separat bortskaffelse og miljømæssig fornuftig genbrug. F O R L A N D E U D E N F O R D E N E U R O P Æ I S K E U N I O N Bortskaffelse af elektriske og elektroniske produkter i lande udenfor den Europæiske...
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E U R O P É E N N E L’enlèvement des déchets électriques et électroniques doit être fait selon les règles locales en vigueur. S’il n’y a pas d’arrangement avec NEC ou votre fournisseur, vous êtes prié de contacter les autorités locales.
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Sul sito www.nec-unified.com/weee potete trovare tutte le informazioni necessarie sulla raccolta differenziata ed il sano riciclo ambientale.
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Op www.nec-unified.com/weee kunt u informatie vinden omtrent inzameling en verwerking. V O O R L A N D E N B U I T E N D E E U R O P E S E U N I E Afval van elektrische en elektronische producten in landen buiten de Europese Unie moet worden behandeld in overeenstemming met de lokale wetgeving.
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överenskommelser som ert företag tecknat då dessa produkter förvärvats. På www.nec-unified.com/wee kan du hitta information om sopsortering och miljövänliga återvinningsåtgärder. F Ö R L Ä N D E R U T A N F Ö R D E N E U R O P E I S K A U N I O N E N Avfallshantering av elektriska och elektroniska produkter i länder utanför den...