1
Handset light strip
– Indicates an incoming call (flashing red) or
voicemail message (solid red).
2
Phone screen
– Displays status, feature and call information.
3
Programmable Line
and
Feature
Solid green: Active call.
Flashing green: Held call.
4
Softkey
buttons – Engages the associated feature in the display.
5
Navigation pad
and
Select
button – Like a cursor, used to scroll
through menus and highlight active calls and features. While on-
hook, pressing the up option displays your Recent call list and
pressing the down option displays your programmed Speed Dials.
6
Hold
– Places a call on hold and retrieves a held call.
7
Conference
– Initiates a conference call.
buttons
Flashing amber: Incoming call.
Solid red: Shared line in use.
Cisco 7841 IP Phone
Quick Reference Card
8
Transfer
– Initiates a call transfer.
9
Speakerphone
– Activates (solid green) and
deactivates the speakerphone.
10
Headset
– Activates (solid green) and
deactivates the user-provided headset.
11
Mute
–
Deactivates
(solid
reactivates the microphone.
12
Keypad
– Allows you to dial phone numbers,
enter letter and select menu items that are
numerically numbered.
13
Volume
– Adjusts the phone's ringer volume
while
on-hook
and
the
speakerphone and headset volumes while
off-hook.
14
Contacts
–Corporate Directory look-up
access.
15
Applications
– Recents (view by All calls or
Missed), Preferences (program Ringtone,
Contrast, Headset sidetone, and Backlight),
Accessories (configure analog headset).
16
Messages
– Auto-dial access to voicemail.
17
Handset
– Phone Handset.
PLACING CALLS
To place a call using the handset:
Lift the handset
Dial the number
To place a call using the speakerphone:
Press the Speaker
Press the New call softkey or
Press a line button
Dial the number
To place a call using a headset:
Press the Headset
Dial the number
To call a University extension number:
Dial # then 5-digit extension number
To call an external telephone number:
Dial the 10-digit telephone number
red)
and
To call Emergency Services:
Dial 911
To redial the last number called:
Press the Redial softkey
To place a second call on the same line:
handset,
Press the Hold button
Press the New Call softkey
Dial the number
ENDING CALLS
To end a call:
Replace the handset or
Press the Speaker
Press the Headset
Press the End call softkey or
Press the Release
button or
button
button or
button or
button