Contents 1 Before working inside your computer......................9 Before you begin ................................9 2 After working inside your computer......................10 3 Safety instructions............................11 4 Recommended tools.............................12 5 System board components........................... 13 6 Screw list..............................14 7 Removing the right-side cover........................16 Procedure..................................16 8 Replacing the right-side cover........................17 Procedure...................................17 9 Removing the light bar..........................
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Procedure..................................25 16 Replacing the solid-state drive........................27 Procedure..................................27 Post-requisites..................................28 17 Removing the 3.5-inch hard drive....................... 29 Prerequisites..................................29 Procedure..................................29 18 Replacing the 3.5-inch hard drive........................31 Procedure..................................31 Post-requisites..................................32 19 Removing the 2.5-inch hard drive.......................33 Prerequisites..................................33 Procedure..................................33 20 Replacing the 2.5-inch hard drive......................35 Procedure..................................35 Post-requisites..................................36 21 Removing the fan............................
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Post-requisites..................................47 27 Removing the coin-cell battery........................48 Prerequisites..................................48 Procedure..................................48 28 Replacing the coin-cell battery........................49 Procedure..................................49 Post-requisites..................................49 29 Removing the power-supply unit....................... 50 Prerequisites..................................50 Procedure..................................50 30 Replacing the power-supply unit........................52 Procedure..................................52 Post-requisites..................................54 31 Removing the top cover..........................55 Prerequisites..................................
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Post-requisites................................. 66 39 Removing the processor fan........................67 Prerequisites..................................67 Procedure..................................67 40 Replacing the processor fan........................69 Procedure..................................69 Post-requisites..................................70 41 Removing the processor..........................71 Prerequisites..................................71 Procedure..................................71 42 Replacing the processor..........................73 Procedure..................................73 Post-requisites..................................73 Post-requisites.................................. 74 43 Removing the heat sink..........................75 Prerequisites..................................
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Procedure..................................85 Post-requisites..................................86 51 Removing the logo board..........................87 Prerequisites..................................87 Procedure..................................87 52 Replacing the logo board........................... 88 Procedure..................................88 Post-requisites..................................88 53 Removing the slim optical drive......................... 89 Prerequisites..................................89 Procedure..................................89 54 Replacing the slim optical drive........................91 Procedure..................................91 Post-requisites..................................92 55 Removing the power-button board......................
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Reinstall Windows using a USB recovery drive......................116 Enhanced Pre-Boot System Assessment (ePSA) diagnostics.................. 117 Running the ePSA Diagnostics..........................117 Diagnostics..................................117 Wi-Fi power cycle................................118 Flea power release................................119 65 Getting help and contacting Dell......................120 Self-help resources.................................120 Contacting Dell................................120 Contents...
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. Click Start > Power >...
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer.
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
Screw list The following table provides the list of screws that are used for securing different components to the computer. Table 1. Screw list Component Secured to Screw type Quantity Screw image Right-side cover Chassis 6-32UNCx6.3 Light bar Chassis M3x5 Solid-state drive System board M2x3.5...
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Component Secured to Screw type Quantity Screw image Power-supply unit Chassis 6-32UNCx6.3 Front cover Chassis 6-32UNCX3.6 Optical drive Chassis M3x5 Front I/O panel Chassis M3x5 Top cover Chassis M3x5 Front bezel Chassis M3x5 Antenna Chassis M3x5 Left-side cover Chassis M3x5 Bottom cover Chassis M3x5...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Remove the two screws (6-32UNCx6.3) that secure the cover to the chassis.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the tabs on the computer cover with the slots on the chassis and slide it towards the front of the computer.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align and slide the light bar into the slot on the chassis.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align and insert the front-cover tabs into the front-panel slots and snap into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the hard drive in the hard-drive bracket.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the hard drive in the hard-drive bracket.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure •...
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In the reverse sequential order (as indicated on the processor-cooling assembly), loosen the four captive screws that secure the processor-cooling assembly to the system board. Remove the screw (6-32UNCx3.6) that secures the fan to the chassis. Lift and release the fan from the chassis. Lift the processor-cooling assembly along with the fan off the system board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Procedure •...
In sequential order (as indicated on the processor-cooling assembly), tighten the captive screws that secure the processor-cooling assembly to the system board. Replace the screw (6-32UNCx3.6) that secures the fan to the chassis. Connect the processor-cooling assembly cable to the system board. Place the computer in an upright position.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure •...
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Press the tab and disconnect the graphics-card cable from the graphics card. Remove the two screws (6-32UNCx3.6) that secures the graphics card to the chassis. Push the securing tab on the PCIe slot away from the graphics card, grasp the card by its top corner, and ease it out of the slot. Lift the graphics card off the computer.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Procedure •...
Align the screw holes on the graphics-card bracket to the screw holes on the chassis. Replace the two screws (6-32UNCx3.6) that secures the graphics-card bracket to the chassis and place the computer in an upright position. Post-requisites Replace the right-side cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Connect the antenna cables to the wireless card.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Insert the coin-cell battery into the battery socket with the positive side facing up, and snap the battery into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
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Press the securing clip and disconnect the power-supply unit cable from the processor-power cable. Press the securing clip and disconnect the power-supply unit cable from the system board cable. Disconnect the power cable from the hard-disk cable. Disconnect the power cable from the optical-drive cable. Remove the four screws (6-32UNCx6.3) that secure the power-supply unit to the chassis.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the power supply on the chassis and slide the power-supply unit towards the back of the chassis until it snaps into place.
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Align the screw holes on the power-supply unit cover with the screw holes on the chassis. Replace the two screws (6-32UNCx6.3) that secure the power-supply unit cover to the chassis. Place the computer in an upright position. Replacing the power-supply unit...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the tabs on the left-side cover with the slots on the chassis and snap the left-side cover to lock it in place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Tilt the computer towards the front until the base is facing up.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
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Removing the processor-cooling assembly...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the four captive screws on the processor-cooling assembly with the slot on the system board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
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Release the processor fan from the tabs on the heat sink. Lift the processor fan off the heat sink. Removing the processor fan...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the processor fan with the tabs on the heat sink and press to secure the processor fan on the heat sink.
Connect the processor-fan cable to the system board. Place the computer in an upright position. Post-requisites Replace the right-side cover. Replacing the processor fan...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the antenna cables to the slots on chassis and adhere the antenna cables to the chassis.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the front I/O panel into the front I/O panel bay through the front of the computer.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the front panel light-board cable to the slot on the chassis.
Place the computer in an upright position. Post-requisites Replace the front cover. Replace the right-side cover. Replacing the front-panel light board...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the logo board with the slot on the chassis.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
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Remove the slim optical-drive bezel from the optical drive. Removing the slim optical drive...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align and snap the slim optical-drive bezel to the optical drive.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Route the power-button board cable through the slot on the top panel.
Place the computer in an upright position. Post-requisites Replace the cover. Replace the slim optical drive. Replace the front cover. Replace the right-side cover. Replacing the power-button board...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the front bezel to the slots on the chassis.
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Replace the right-side cover. Replacing the front bezel...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites • Procedure...
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Place the computer with the left side-chassis facing up and release the slots on the rear cover from the tabs on the chassis and remove the rear cover from the chassis. Removing the rear cover...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the slots on the rear cover with the tabs on the chassis and snap the cover in place.
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Replace the power-supply unit. Replace the right-side cover. Replacing the rear cover...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Remove the eight screws (6-32UNCx6.3) that secure the system board to the chassis. Lift the system board and remove it from the chassis. Removing the system board...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Connect the USB 3.1 Type-C port cable to the system board. Connect the 2.5-inch hard-drive cable to the system board. Connect the 3.5-inch hard-drive data cable to the system board. Connect the optical-drive power cable to the system board. Connect the USB 3.1 (Type-C) cable to the system board. Connect the USB 2.0 cable to the system board.
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
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Main Cache L3 Displays the processor L3 cache size. First HDD Displays the primary hard disk. SATA ODD Displays the optical-drive disk. Second HDD Displays the secondary hard disk. Third HDD Displays the third hard disk. Fourth HDD Displays the fourth hard disk. System Memory Displays the total computer memory installed.
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SupportAssist OS Recovery tool will be disabled. Default: Disabled Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. Table 4. System setup options—Security menu Security Admin Password Status Displays whether the admin password is set.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right-side cover.
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Follow these steps to flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
Connect the USB recovery drive to your computer. Restart your computer. Press F12 after the Dell logo is displayed on the screen to access the boot menu. A Preparing one-time boot menu message appears. After the boot menu loads, select the USB recovery device under UEFI BOOT.
The items detected are listed and will be tested If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. To run a diagnostic test on a specific device Press Esc and click Yes to stop the diagnostic test.
Power LED state Description • Power is pff (S5) Solid Amber Boot failure: This is a system fault error condition, including the power supply. Only the +5VSB rail on the power supply is working correctly. Boot Failure: The computer is receiving electrical power, and power Blinking Amber supplied by the power supply is normal.
Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Turn off your computer.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 9. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter.