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NEC Univerge SV9300 Programming Manual
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NEC Univerge SV9300 Programming Manual

Sip trunk, spectrum enterprise
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See also: User Manual
Spectrum Enterprise SIP Trunking Service
NEC UNIVERGE SV9300 V3.2.1+
IP PBX Configuration Guide
About Spectrum Enterprise:
Spectrum Enterprise is a division of Charter Communications following a merger with Time
Warner Cable and acquisition of Bright House Networks. Spectrum Enterprise is a national
provider of scalable, fiber technology solutions. The Spectrum Enterprise portfolio includes
networking and managed services solutions, including Internet access, Ethernet and Managed
Network Services, Voice, TV and Cloud solutions. Our industry-leading team of experts works
closely with clients to achieve greater business success.
About this document:
Spectrum Enterprise assures IP PBX compatibility by conducting interoperability testing to
ensure any potential compatibility issues have been resolved prior to installation. Please review
the IP PBX configuration instructions in this guide prior to your installation date.
Be advised that this document may contain references to Time Warner Cable Business Class.
All references to Time Warner Cable Business Class, TWCBC or TWC should be read as
Spectrum Enterprise.
Thank you,
Spectrum Enterprise
©2017 Charter Communications. All Rights Reserved. Not all products, pricing and services are available in all areas. Pricing and actual speeds
may vary. Restrictions may apply. Subject to change without notice.
Last Update: 2017-06-13

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  • Page 1 Spectrum Enterprise SIP Trunking Service NEC UNIVERGE SV9300 V3.2.1+ IP PBX Configuration Guide About Spectrum Enterprise: Spectrum Enterprise is a division of Charter Communications following a merger with Time Warner Cable and acquisition of Bright House Networks. Spectrum Enterprise is a national provider of scalable, fiber technology solutions.
  • Page 2 SV 9300 ® SIP Trunk Programming Guide for Spectrum Enterprise NDA-31837 Issue 1.0...
  • Page 4 NEC Corporation of America reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America.

  • Page 6: Table Of Contents

    NEC PBX Configuration..................3 Prerequisites ....................3 2.1.1 SIP Trunking Information from SIP trunk provider ........3 2.1.2 NEC UNIVERGE SV9300 ................. 3 2.1.3 Installation Worksheet ................3 Section 3 SV9300 Programming ..................5 System Version and License Check ............5 CC-CP00 Network Setup ................
  • Page 7 Issue 2.0 Spectrum Enterprise ___________________________________________________________________________________ 3.12 Caller ID Display ..................31 Section 4 Initial Testing and Troubleshooting..............34 ___________________________________________________________________________________ Table of Contents...
  • Page 8 LIST OF FIGURES and tables ___________________________________________________________________________________ Table 1 Installation Worksheet ..................4 Figure 1 System Version ....................5 Figure 2 CM F88 SIP Trunk Port Licenses ................. 6 Figure 3 CM 0B1xx Network Setup ..................7 Figure 4 CM 0B1xx Network Setup (continued) ..............8 Figure 5 CM 0B2xx IP PAD Network Settings ..............
  • Page 9 Issue 2.0 Spectrum Enterprise ___________________________________________________________________________________ Figure 22 CM 35 YYY=170~172 DID Digit Conversion Settings ........28 Figure 23 CM 7690 DID Digit Conversion Settings (continued) ......... 29 Figure 24 CM 76 DID Digit Conversion Settings (continued) ..........30 Figure 25 CM 08 Basic Services –...

  • Page 10: Nec Sv9300 Setup Guide

    This Guide and Related Documents This guide was created to assist knowledgeable vendors with configuring the NEC SV9300 Communication Server and a SIP Trunking service. It provides sample entries for the required fields. The actual data is provided by your SIP trunk provider when service is activated.

  • Page 11: Requirements

    With the SV9300, a VoIP gateway daughter board is required in addition to licensing for IP (SIP) trunks. A minimum of four IP (SIP) trunks are required due to the NEC Communications Server infrastructure setup. The system software for the NEC Communications Server should be version V3.2.1 or higher.

  • Page 12: Nec Pbx Configuration

    ONFIGURATION ECTION This section provides information to NEC’s solution providers and NEC Associates for configuring an NEC UNIVERGE SV9300 to connect to a SIP Trunk service provider. Prerequisites Before you configure the UNIVERGE SV9300, you must have the following information available.

  • Page 13: Table 1 Installation Worksheet

    Issue 1.0 Spectrum Enterprise Table 1 Installation Worksheet WAN Side: Internet Access Type and Speed: WAN IP Address: WAN Subnet Mask: WAN Gateway IP Address: LAN Side: LAN IP Address for SIParator or EdgeMarc: LAN Subnet Mask: LAN IP Address for SV9300: VLAN ID: PBX Information: Model:...

  • Page 14: Sv9300 Programming

    Issue 1.0 SV9300 P ROGRAMMING ECTION The following commands must be changed for SIP trunking service. System Version and License Check Values shown are for example purposes only. Your actual IP values will be determined by your local LAN administrator. After connecting, check the SV9300 software version.

  • Page 15: Figure 2 Cm F88 Sip Trunk Port Licenses

    Issue 1.0 Spectrum Enterprise Figure 2 CM F88 SIP Trunk Port Licenses SIP Trunk Programming Guide...

  • Page 16: Cc-Cp00 Network Setup

    Issue 1.0 CC-CP00 Network Setup Values shown are for example purposes only. Your actual IP values will be determined by your local LAN administrator. Figure 3 CM 0B1xx Network Setup Select SV9300 Main/Remote Unit No. accommodating SIP Trunk Channels, then click Read to get the current data settings. FD=00 Enter SV9300 VoIPDB IP Address.

  • Page 17: Figure 4 Cm 0B1Xx Network Setup (Continued)

    Issue 1.0 Spectrum Enterprise Click Apply. Command Line Example: Unit 01 CM 0B101>00>192.168.0.210 (Unit 01 VoIP Address) CM 0B101>01>255.255.255.0 (Unit 01 VoIP Subnet) CM 0B101>02>192.168.0.1 (Unit 01 VoIP Default GW) CM 0B101>10>NONE (Default: Location 00) CM 0B101>36>5061 (Default: SIP Trunk Port 5060) The SV9300 must be reset in order for the change to take effect.
  • Page 18 Issue 1.0 Click Apply. Command Line Example: Unit 01 CM 0B101>60>216.136.95.2 (Unit 01 Primary DNS Server Address) CM 0B101>61>64.132.94.250 (Unit 01 Secondary DNS Server Address) CM 0B101>02>128.191.252.97 (Unit 01 Global IP Address) The SV9300 must be reset in order for the change to take effect. SIP Trunk Programming Guide...

  • Page 19: Ip Pad Network Settings

    Issue 1.0 Spectrum Enterprise IP PAD Network Settings Values shown are for example purposes only. Actual IP values will be determined by your local LAN administrator. Figure 5 CM 0B2xx IP PAD Network Settings Select SV9300 Main/Remote Unit No. accommodating SIP Trunk Channels, then click Read to get the current data settings.

  • Page 20: Sip Trunk Port Allocation

    Issue 1.0 The SV9300 must be reset in order for the change to take effect. SIP Trunk Port Allocation All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 6 CM 1003 SIP Trunk Port Allocation Select SV9300 Main/Remote Unit No.

  • Page 21: Sip Trunk Port Settings

    Issue 1.0 Spectrum Enterprise SIP Trunk Port Settings All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 7 CM 30 SIP Trunk Port Settings Select each Voice Channel and click the Read button to get the current data settings.

  • Page 22: Figure 8 Cm 30 Sip Trunk Port Settings (Continued)

    Issue 1.0 Figure 8 CM 30 SIP Trunk Port Settings (continued) Select each Voice Channel and click the Read button to get the current data settings. YY=35 Assign CIC number to each voice trunk. CICs should be assigned in order of voice trunks (i.e. trunk 001= CIC 001, ...

  • Page 23: Sip Trunk Route Settings

    Issue 1.0 Spectrum Enterprise SIP Trunk Route Settings All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 9 CM 35 SIP Trunk Route Settings Select the Trunk Route Number assigned to voice channels and click the Read button to get current data settings.

  • Page 24: Figure 10 Cm 35 Sip Trunk Route Settings (Continued)

    Issue 1.0 Figure 10 CM 35 SIP Trunk Route Settings (continued) Select the Trunk Route Number assigned to voice channels and click the Read button to get current data settings. YYY=018 Select 0 for DID digit conversion. YYY=020 Select 15 for SIP trunk service. Click Apply.

  • Page 25: Figure 11 Cm 35 Sip Trunk Route Settings (Continued)

    Issue 1.0 Spectrum Enterprise Figure 11 CM 35 SIP Trunk Route Settings (continued) Select the Trunk Route Number assigned to voice channels and click the Read button to get current data settings. YYY=090 Select 0 for SIP trunk service. YYY=091 Select CCH used for SIP trunk. CCH 00 should not be assigned for SIP trunk;...

  • Page 26: Figure 12 Cm 35 Sip Trunk Route Settings (Continued)

    Issue 1.0 Figure 12 CM 35 SIP Trunk Route Settings (continued) Select the Trunk Route Number assigned to voice channels and click the Read button to get current data settings. YYY=161 Enter DiffServ code in hexadecimal for SIP trunk voice packets (RTP stream).

  • Page 27: Route To Route Connection Settings

    Issue 1.0 Spectrum Enterprise Route to Route Connection Settings All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 13 CM 36 Route to Route Connection Settings Select Incoming Trunk Route. Select Outgoing Trunk Route and click the Read button to get current data settings.

  • Page 28: Sip Trunk Control Channel Settings

    Issue 1.0 SIP Trunk Control Channel Settings All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 14 CM A7 SIP Trunk Control Channel Settings Select CCH assigned to SIP trunk and click the Read button to get current data settings.

  • Page 29: Figure 15 Cm A7 Sip Trunk Control Channel Settings (Continued)

    Issue 1.0 Spectrum Enterprise Figure 15 CM A7 SIP Trunk Control Channel Settings (continued) Select CCH assigned to SIP trunk and click the Read button to get current data settings. YY=71 Select an unused SIP Trunk Profile Number. YY=77 Select this to send a manual registration. This setting is not applicable for this carrier test leave at default.

  • Page 30: Sip Trunk Destination Point Code Settings

    Issue 1.0 SIP Trunk Destination Point Code Settings All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 16 CM A8 SIP Trunk Destination Point Code Settings Enter Destination Point Code assigned by CMA7 YY=02 and click the Read button to get current data settings.

  • Page 31: Sip Trunk Profile Settings

    Issue 1.0 Spectrum Enterprise 3.10 SIP Trunk Profile Settings All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 17 CM BA SIP Trunk Profile Settings Select SIP Trunk Profile Number assigned by CM35 YYY=091 and click the Read button to get current data settings.

  • Page 32: Figure 18 Cm Ba Sip Trunk Profile Settings (Continued)

    Issue 1.0 Click Apply. Command Line Example: DiffServ AF32/No DNS Query/Programmable CODEC List/20ms payload/Port 5060 CM BA04>00>15 (Default: QoS assigned by CM BA YY=10) CM BA10>00>None (DiffServ AF32) CM BA21>00>7 (Programmable CODEC List) CM BA22>00>3 (40ms. Payload) CM BA25>00>0 (DNS Query is provided) CM BA30>00>None (Example: SIP Server IP Address) CM BA31>00>05060...

  • Page 33: Figure 19 Cm Ba Sip Trunk Profile Settings (Continued)

    Issue 1.0 Spectrum Enterprise Select SIP Trunk Profile Number assigned by CM35 YYY=091 and click the Read button to get current data settings. YY=32 Enter SIP account main DID number. YY=45 Enter SIP account user name. Click Apply. Spectrum Enterprise will provide the information for these settings. ...

  • Page 34: Figure 20 Cm Ba Sip Trunk Profile Settings (Continued)

    Issue 1.0 YY=72 Enter SIP trunk account user name. YY=74 Enter SIP trunk account password. YY=76 Enter SIP trunk domain name when querying DNS server. NEC is unable to support best effort faxing do to unreliable fax  communications. Click Apply.

  • Page 35: Figure 21 Cm Ba Sip Trunk Profile Settings (Continued)

    Issue 1.0 Spectrum Enterprise YY=86 Select identity header format. YY=90 Set SIP INVITE response timer to 32 seconds (default). YY=91 Select SIP INVITE response for early media. YY=92 Select From Header format. YY=93 Enter SIP trunk account domain when querying DNS server. YY=97 Select response message when all trunks are busy.
  • Page 36 Issue 1.0 Select SIP Trunk Profile Number assigned by CM35 YYY=091 and click the Read button to get current data settings. YY=117 Set + digit addition/deletion dialing. YY=119 Only set when using T.38 faxing. YY=121~123 Set desired CODEC list when using programmable list. (CM BA YY=21) YY=126 Select 0 to receive CID from the username field if the display name field is blank in the initial invite.

  • Page 37: Did Digit Conversion Settings

    Issue 1.0 Spectrum Enterprise 3.11 DID Digit Conversion Settings All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 22 CM 35 YYY=170~172 DID Digit Conversion Settings Select the Trunk Route Number assigned to voice channels and click the Read button to get current data settings.

  • Page 38: Figure 23 Cm 7690 Did Digit Conversion Settings (Continued)

    Issue 1.0 Figure 23 CM 7690 DID Digit Conversion Settings (continued) Enter DID digits to be converted and click the Read button to get current data settings. Enter DID conversion block number. Click Apply. Command Line Example: DID 214-555-4567 CM 7690>4567>000 (DID 214-555-4567/Conversion Block 000) SIP Trunk Programming Guide...

  • Page 39: Figure 24 Cm 76 Did Digit Conversion Settings (Continued)

    Issue 1.0 Spectrum Enterprise Figure 24 CM 76 DID Digit Conversion Settings (continued) Enter DID conversion block number and click the Read button to get current data settings. YY=01~04 Enter DID destination for the required system modes. Click Apply. Command Line Example: Day Mode/Destination Stn. 3000 CM 7601>000>3000 (Conversion Block 000/Destination Stn.

  • Page 40: Caller Id Display

    Issue 1.0 3.12 Caller ID Display All values shown are for example purposes only. Your actual values will be determined by your implementation team. Figure 25 CM 08 Basic Services – Caller ID Display Click the Read button to get the current settings. FD=379 Select 1 to provide Caller ID display.

  • Page 41: Figure 26 Cm 08 Basic Services – Caller Id Display (Continued)

    Issue 1.0 Spectrum Enterprise Figure 26 CM 08 Basic Services – Caller ID Display (continued) Click the Read button to get the current settings. FD=603 Select 0 to provide Caller ID display. Click Apply. Command Line Example: CM 08>603>0 (Caller ID Display on Analog Terminal) Figure 27 CM 15 Service Restriction Class A –...

  • Page 42: Figure 28 Cm 8A Lcr Development Table – Caller Id Display (Continued)

    Issue 1.0 Click Apply. Command Line Example: CM 15400>15>7 (Default: Caller ID Number on Upper Line/Name on Middle Line) Figure 28 CM 8A LCR Development Table – Caller ID Display (continued) Select station SIP Trunk LCR Pattern No. and click Read to get the current data settings.
  • Page 43 Issue 1.0 Spectrum Enterprise NITIAL ESTING AND ROUBLESHOOTING ECTION To confirm that the system is correctly set, perform the following tests: If you run into an issue with any of these tests, refer to Table 2 Troubleshooting Guide.  Test an outgoing call to a local number. Check for ringback, 2-way audio and quality. Test an outgoing call to a long distance number.

  • Page 44: Table 2 Troubleshooting Guide

    Table 2 Troubleshooting Guide Issue Cause Remedy Router Configuration Check Router Configuration   No Calls IN/Out NEC Configuration Check NEC Configuration   Unqualified IP Address Note WAN IP Address and Contact Provider   NEC Configuration Check NEC Configuration ...
  • Page 45 Issue 1.0 Spectrum Enterprise Command Line Example: CM 0B101>00>172.24.142.55 (Unit 01 VoIP Address) CM 0B101>01>255.255.255.0 (Unit 01 VoIP Subnet) CM 0B101>02>172.24.142.1 (Unit 01 VoIP Default GW) CM 0B101>10>NONE (Default: Location 00) CM 0B101>36>NONE (Default: SIP Trunk Port 5060) CM 0B101>60>151.164.1.8 (Unit 01 Primary DNS Server Address) CM 0B101>61>151.164.11.201 (Unit 01 Secondary DNS Server Address)
  • Page 46 Issue 1.0 CM A80>00401>01 (Destination Point Code 00401 & CCH 01) CM BA04>00>15 (Default: QoS assigned by CM BA YY=10) CM BA10>00>1C (DiffServ AF32) CM BA21>00>0 (Programmable CODEC List) CM BA22>00>1 (20ms. payload) CM BA25>00>1 (Default: DNS query not provided) CM BA30>00>172.245.36.25 (Example: SIP server IP address) CM BA31>00>05060...
  • Page 47 Issue 1.0 Spectrum Enterprise CM 7601>000>2000 (Conversion Block 000/Destination Stn.2000) CM 08>379>1 (Default: Provide Caller ID Display) CM 08>603>0 (Caller ID Display on Analog Terminal) CM 15400>15>7 (Default: Caller ID Number on Upper Line/ Name on Middle Line) CM 8A5000>176>15 (Default: Follow CM 8A5xxx>186 Setting) CM 8A5000>183>00 (Send Calling Party Name Assigned To CM77 Y=1)

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