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Motorola iDEN i2000 User Manual
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Motorola iDEN i2000 User Manual

Motorola iDEN i2000 User Manual

Digital multi-service
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Motorola
TM
®
iDEN
Digital Multi-Service
i 2000 User's Guide
Draft Two
5/6/99 FCC ID: AZ489FT5794

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Summary of Contents for Motorola iDEN i2000

  • Page 1 Motorola ® iDEN Digital Multi-Service i 2000 User’s Guide Draft Two 5/6/99 FCC ID: AZ489FT5794...
  • Page 2 Contents CONTENTS Getting Started ....... . . 1 Setting Up Your i 2000 for Use ......1 Features of Your i 2000 .
  • Page 3 i2000 User’s Guide Call Barring ......... 25 Barring Incoming Calls .
  • Page 4 Contents Setting Programming Menus ....48 About Status Messages ......53 Accessories .
  • Page 5 i2000 User’s Guide Damaged Antennas ....... . 64 Batteries ........64 Cleaning Instructions .

  • Page 6: Patent And Trademark Information

    5566181, 5229767, 5208804, 5295140, 5381449, 5440590, 5467398, 5490230, 5620242, 5623523, 5655913, 5715240, 5771440, 5854578, 5675281 Additional patents are pending. , Motorola, iDEN, Turbo Dial, VibraCall, Call Alert, and Message Mail are trademarks or registered trademarks of Motorola, Inc. ®Reg. U.S. Pat. & Tm. Off.

  • Page 7: Getting Started

    Getting Started GETTING STARTED ongratulations on purchasing your Motorola iDEN i 2000 multi- service, digital, portable global phone. The use of two state-of- the-art technologies, iDEN and GSM (Global System for Mobile communications), provides worldwide services to keep you in constant touch with your business and personal contacts wherever you travel.

  • Page 8: Features Of Your I 2000

    i2000 UserÕs Guide Features of Your i 2000 1. Antenna 2. Earpiece 3. Volume Control Buttons 11. Alphanumeric Display 4. Push-To-Talk (PTT) Button 12. Option Keys 5. Scroll Key 6. Mode Key 13. Send/End Key 7. LED 14. Menu Key 8.
  • Page 9 Getting Started Antenna Extend for optimal signal. Earpiece Listen to calls when the speakerphone is off. Volume Control Press to adjust volume levels in Phone, Buttons Private, and Group modes. In mail menus, press to scroll forward and backward. Push-To-Talk Transmit a Private or Group Call, or a Call (PTT) Button Alert.

  • Page 10: Inserting The Sim Card

    i2000 UserÕs Guide Inserting the SIM Card The SIM card contains all your stored names, numbers, and PINs after you enter them in your i 2000. You can make a phone call only when the SIM card is properly placed in the phone. N O T E Depending on the network that you are on, you may be able to make an emergency call without...

  • Page 11: Charging And Attaching The Battery

    Getting Started Charging and Attaching the Battery Remove the battery from the protective case provided in the original packaging. When the battery is not attached to the phone or being charged, store it in this case. Charging the Battery To get the maximum use from the battery, charge it for at least three hours before you use it for the first time.

  • Page 12: Turning On Your I 2000

    i2000 UserÕs Guide Turning On Your i 2000 Press the On/Off button until a set of icons appears on your display. (For a description of the icons, see page 7.) Then a message, such as “Please Wait”, displays while the i 2000 connects to your carrier’s network.

  • Page 13: Sim Card Pin

    Getting Started SIM Card PIN To prevent unauthorized use of your phone, you may set a SIM card PIN. After the PIN is set, each time the i 2000 is turned on, a PIN must be entered. After you set a pin, you can later change or disable it. If your i 2000 requires a SIM PIN, follow the steps in “Entering the PIN”...

  • Page 14: Changing The Pin

    i2000 UserÕs Guide 3. Select “OK”. 4. At the “New PIN” screen, enter a new PIN. 5. Select “OK. New PIN **_______ 6. At the “Repeat New PIN” screen, enter the new PIN again. Cancl 7. Select “OK”. After the system validates your new PIN, your phone is ready for normal use.

  • Page 15: Enabling The Pin Requirement

    Getting Started 2. Select “Prgm”. 3. Press . The “47=Require 47=Require SIM PIN:On” screen displays, SIM PIN:On indicating that the PIN requirement is set. Exit 4. Select “Off”. 5. Enter your SIM PIN (your carrier provides the initial SIM Card PIN). 6.

  • Page 16: Display Icons

    i2000 UserÕs Guide Display Icons Display icons appear on the screen to inform you of existing conditions. See the following list. The following icons may appear along the top of the display. Signal Strength Indicator Shows the signal strength. Six bars indicate the strongest signal.

  • Page 17: About Modes And Menus

    Getting Started About Modes and Menus Modes and menus are the navigational tools, providing access to the various features of your i2000. There are four modes: • Phone–For cellular phone calls. See page 15. • Private–for one-to-one radio calls. See page 39. •...

  • Page 18: Setting The Time And Date

    i2000 UserÕs Guide Setting the Time and Date If your carrier provides this option, you can set your phone to display the current time and date. Unless the phone is turned off, it continues to display the current time during a loss of service. You have a choice of a 12- or a 24-hour clock format.

  • Page 19: Changing The Display Language

    Getting Started To set the time and date format: 1. From the Phone Ready screen, press 71=Time/ until you see the “Prgm” menu Date option. 2. Select “Prgm” Exit 3. Press 4. Select “Ok”. The Time/Date screen displays. The default (preset) time and date format that displays depends on your carrier.
  • Page 20 i2000 UserÕs Guide 4. Select “Ok”. 5. Press to scroll through the language options. 70=Language Automatic Selecting “Exit” at any time retains the Exit current language selection. 6. When the desired language appears on your display, select “Ok”. The displayed text immediately changes to the selected 70=Language language.

  • Page 21: Making Phone Calls

    Making Phone Calls MAKING PHONE CALLS In addition to making and receiving phone calls in Phone mode, you can use the speakerphone, set vibration alerts, forward calls, use call waiting, put calls on hold, use three-way calling, and create and use stored lists.

  • Page 22: Emergency Dial

    i2000 UserÕs Guide Speed Dial 1. From the Phone Ready screen, press until you see the “Spd#” option on the last line of your display. 2. Select “Spd#”. 3. Enter the assigned speed-dial number (1-100). You will see the stored name and phone number associated with the speed-dial number.

  • Page 23: Automatic Redial

    Making Phone Calls Automatic Redial If you receive a “System Busy, Try Later” message, press to have your phone automatically redial the number. You will hear a ring-back tone when the call is successful. Last Number Redial To redial the last number that you called, press ®...

  • Page 24: Receiving A Phone Call

    i2000 UserÕs Guide speakerphone operation by selecting “Spkr”. To use the speakerphone: 1. Select “Spkr”. The “Spkr” option flashes while the speakerphone is on. 2. Place the phone 15-30 inches (380-760 millimeters) away from you. In a noisy environment, you may want to move the i2000 closer to you for better transmission.

  • Page 25: What Is My Phone Number

    Making Phone Calls To retrieve the missed calls: 1. From the Phone Ready screen, press . The menu options change to Phone Ready “Calls” and “Spd#”. (System Name) 10:42a 11/06 Spd# Calls 2. Select “Calls”. The Rcvd Calls screen opens with the number, time, and date of the last call that you received.

  • Page 26: Selecting Vibracall For All Incoming Calls And Messages

    i2000 UserÕs Guide private calls. N O T E If VibraCall is set for incoming calls and messages, the power-up sequence includes a brief vibrate cycle. Selecting VibraCall for All Incoming Calls and Messages To set a vibration alert for all incoming calls and messages: 1.

  • Page 27: Setting The Ringer Volume

    Making Phone Calls then select “On”. 6. Select “Exit” to return to the Vibrate Alert menu. 7. Select “Exit” again to return to the Group/Prvt Vibe:Off previous mode. Exit Setting the Ringer Volume You can adjust the ringer volume for incoming calls. If you have a second phone line, you must set each line separately.

  • Page 28: Call Forwarding

    i2000 UserÕs Guide 2. Select “Ok”. 3. Press to scroll through the Ring available Ring Styles. Style 4 4. To listen to the selected ring style, press Cancl the Volume buttons on the side of the phone. 5. Select “Ok” to select the Ring Style shown.

  • Page 29: Conditional Call Forwarding

    Making Phone Calls 5. After the “Please Wait” message displays, select “Exit”. Notice that the Call Forward icon appears on your display when Unconditional Call Forwarding is set. Conditional Call Forwarding You may want to forward your calls when your i2000 is: •...

  • Page 30: Call Waiting

    i2000 UserÕs Guide Call Waiting Using the Call Waiting feature, you can answer an incoming call when you are on another call. Call Waiting is on unless you turn it off for a particular call. 1. After the alert tone, your display shows the incoming number and asks “Accept Call?”.

  • Page 31: Call Barring

    Making Phone Calls Call Barring If your carrier provides Call Barring, you can prevent incoming and outgoing calls on your i2000. Press to view the call barring choices (incoming, outgoing, and recall status). See the following procedures for each. Barring Incoming Calls You can choose to bar: •...

  • Page 32: Viewing Call Barring Status

    i2000 UserÕs Guide • International Calls—blocks all outgoing international calls. • International Calls except Home Country—blocks all outgoing international calls except to your home country. • All Calls—blocks all outgoing calls. Press to view the outgoing call barring choices. See the following procedure.

  • Page 33: Changing Your Call Barring Passcode

    Making Phone Calls 1. From the Phone Ready screen, press until you see the “Bar” menu Phone Ready option. (SystemName) 2:12p 09/03 The time, date, and menu option, Line2 “Line2”, do not appear in GSM. 2. Select “Bar”. The “Call Barring Incoming”...

  • Page 34: Alternate Phone Line (Iden Only)

    i2000 UserÕs Guide 6. At the “Repeat Code” screen, enter your new passcode again then select “OK”. Be sure to record your new passcode and store it in a safe place. Alternate Phone Line (iDEN Only) If your phone is activated with two phone lines, you can switch between them.

  • Page 35: Receiving A Call On Your Alternate Line

    Making Phone Calls Receiving a Call on Your Alternate Line 1. Select “Yes” to answer the call on the other line. Your previous call will be placed on hold. 3055551212 Accept Call 2. Do one of the following: On Line 2? •...
  • Page 36 i2000 UserÕs Guide To restore all services: 1. From the Phone Ready screen, press 80=Phone until you see the “Prgm” menu Only:On option. 2. Select “Prgm” Exit 1. Press 2. Select “Off”. 3. Select “Exit”. The display returns to Phone Ready. 80=Phone Only:Off All services are now available.

  • Page 37: Traveling Between Systems

    Traveling between Systems TRAVELING BETWEEN SYSTEMS When you travel, you may have to change the phone system setting. You can choose from six phone system settings: • Last active—useful when you move between iDEN and GSM systems that do not overlap, for example, traveling between New York and Paris.

  • Page 38: Storing Your Preferred List Of Networks

    i2000 UserÕs Guide 3. Press 4. Select “OK” 57=GSM Network 5. At the “57=GSM Network Search” Search screen, do one of the following: Exit ¥ Select ÒOKÓ. ¥ Or, press . At ÒManual SearchÓ, select ÒOKÓ. Then press to scroll through the network choices.

  • Page 39: Creating, Editing, And Using Stored Lists

    Traveling between Systems network. At the desired network screen, select “OK”. Selecting “OK” adds the displayed network to your preferred network list. N O T E You can assign numbers 1 through 8 to your preferred network names. However, if you assign a new network name to a number that already has a stored network name, you will erase the stored name.
  • Page 40 i2000 UserÕs Guide Entering Names To enter a letter, press the key the required number of times, which is related to the letter’s position on the key. Table 4 describes how to enter each letter on the key. Table 4: Entering Letters and Numbers on the Keypad Press To enter: once .
  • Page 41 Traveling between Systems E X A M P L E To store the name “TIM”: 1. Enter “T” by pressing once. 2. Enter “I” by pressing three times. 3. Enter “M” by pressing once. Figure 2. Entering a Name 5. Enter the phone number that you want to associate with this name and select “Store”.

  • Page 42: Last 10 Calls Received And Sent Lists

    i2000 UserÕs Guide wish, then select “Store”. (3) At the “Edit Name” screen, edit the name, if you wish, then select “Store. (4) At the “Edit Spd#” screen, edit the speed number, if you wish, then select “Store”. b. To erase an entry: (1) At the “Edit Entry”...

  • Page 43: Quickstore Of Phone Numbers

    Traveling between Systems From the Phone Ready screen: 1. Press . The menu options change to Phone Ready “Calls” and “Spd#”. (System Name) 2. Select “Calls”. The Rcvd Calls screen 12:55p 10/18 opens. Calls Spd# If the “Store” option appears, the number currently displayed is not in your Phone list.
  • Page 44 i2000 UserÕs Guide To use Phone Number Quickstore, from either the Phone Ready screen or from the Last 10 Calls Received or Sent List: Phone Ready (System Name) 1. Do one of the following: 12:43p 11:35a • To go to the last call that you dialed, Name Mail press...

  • Page 45: Making Private Calls

    Making Private Calls MAKING PRIVATE CALLS A Private call is a one-to-one conversation between two people. In Private mode, each i 2000 is identified by a name or a number called a Private ID. To make a Private Call: 1. Press until you see “Prvt Ready”...

  • Page 46: Receiving A Private Call

    i2000 UserÕs Guide Receiving a Private Call When you receive an incoming Private call, you hear a brief chirp-like tone. Your i 2000 automatically switches to Private mode, and the Private ID or the name of the caller displays. 1. Your phone must be idle, that is, not busy in an active call or on the browser.

  • Page 47: Receiving A Call Alert

    Making Private Calls Receiving a Call Alert When you receive a Call Alert, you will hear an alert tone and see a message on your display. • To answer the Call Alert, press the PTT button. • To clear the Call Alert without answering it, select “Clear”. •...

  • Page 48: Storing Your Private Id

    i2000 UserÕs Guide From the Private Ready screen with the Private ID displayed: 1. Select “Store”. Prvt Ready 56781 If an ID is greater than 12 characters, 12:43p 10/18 the ID wraps to the third line, replacing Alert Store the time and date. 2.

  • Page 49: Making Group Calls (Iden Only)

    Making Group Calls (Iden only) MAKING GROUP CALLS (IDEN ONLY) A Group Call allows you to communicate instantly with members of a selected Talkgroup–a pre-defined set of people who share a communication need. Talkgroups appear on your display as numbers or programmed names, such as Talkgrp10 or Sales Team.

  • Page 50: Adding And Storing A Talkgroup

    i2000 UserÕs Guide Adding and Storing a Talkgroup To add and store a talkgroup name to your i2000: 1. Press until you see the “Prgm” menu selection. 2. Select “Prgm”. 3. Press 4. Select “Ok”. 5. At “Add New Entry?”, select “Ok”. 6.

  • Page 51: Using Mail Services

    Using Mail Services USING MAIL SERVICES Your i2000 provides the following mail services: ¥ Voice Mail ¥ Message Mail When you receive a new message, the icon appears and flashes. • To read your new mail immediately, select New Mail Read? “Now”.

  • Page 52: Message Mail

    i2000 UserÕs Guide Message Mail Message Mail can be either a numeric page or a text message of up to 140 characters. Your phone can receive and store 16 mail messages at any time. 1. To postpone reading your mail and to clear the display, select “Later”.

  • Page 53: Auto Call Back

    Using Mail Services Auto Call Back You can respond to numeric pages and text messages containing a call- back number. To automatically dial a number contained within a Message Mail, press Mail Memory Full If all 16 message registers are full, your phone displays the message “Mail Waiting, Memory Full”.

  • Page 54: Setting Programming Menus

    i2000 UserÕs Guide SETTING PROGRAMMING MENUS You can customize the settings on your phone using the Programming Menu. 1. Press until you see “Prgm” on the display. 2. Select “Prgm”. 3. Select “Ok”. 4. Press to scroll to the desired Programming Menu Option or enter the number of the Option.
  • Page 55 Setting Programming Menus Table 5: Programming Menu Options (Continued) Keypad Number Menu Option Function Auto Answer:Off Turn on or off automatic answering of incoming phone calls after 1-4 rings. Vibrate Alert:Off Receive a non-audible alert for incoming phone and circuit data calls and messages.
  • Page 56 i2000 UserÕs Guide Table 5: Programming Menu Options (Continued) Keypad Number Menu Option Function Prvt ID List Edit Edit and erase up to 100 Private numbers and associated names. See “Editing and Erasing Private ID List Entries” on page 36. Talkgrp List Add/Edit/Erase numbers and Program...
  • Page 57 Setting Programming Menus Table 5: Programming Menu Options (Continued) Keypad Number Menu Option Function Speaker Volume Temporarily adjust the Group/ Private Speaker volume for noisy environments. Spkr Vol Set Tone Turn the speaker volume set tones on or off. Silent Group Silence all incoming Group call alerts and voice activity.
  • Page 58 i2000 UserÕs Guide Table 5: Programming Menu Options (Continued) Keypad Number Menu Option Function Time/Date Select the format for the time and date display. See “Setting the Time and Date” on page 12. Phone Only Turn on or off incoming Private, Group, and Browser data services.

  • Page 59: About Status Messages

    About Status Messages ABOUT STATUS MESSAGES You may receive status messages under certain conditions. Before contacting your carrier, note the message, numeric code, and the conditions under which it appeared. Table 7 lists and describes the error messages. Table 7: Status Messages Status Messages Message Description Number Not in Service...
  • Page 60 i2000 UserÕs Guide Table 7: Status Messages (Continued) Status Messages Message Description Self Check Error A fault was detected with your phone. If this error recurs, note the error code and contact your carrier. Self Check Fail An operational fault was detected with your phone.

  • Page 61: Accessories

    3 Hours * Charging times are based on a fully discharged battery. For optimal battery life, use a Motorola iDEN Approved Lithium Ion charger with your Motorola iDEN Lithium Ion battery. Other chargers may not fully charge your Lithium Ion battery or may yield a reduced number of cycles.

  • Page 62: Travel Charger

    Figure 3. Using the Travel Charger 1. While holding the i2000 with its front toward you, insert the accessory connector (with the Motorola logo facing you) into the slot on the bottom of the i2000 until you hear a click.

  • Page 63: Using The Vehicular Battery Charger

    1. Attach the Vehicular Battery Charger’s accessory connector to the bottom of the i2000. While holding the i2000 with its front toward you, insert the accessory connector (with the Motorola logo facing you) into the slot on the bottom of the i2000 until you hear a click.

  • Page 64: Desktop Dual-Pocket Charger

    UserÕs Guide Desktop Dual-Pocket Charger The NTN8968 Desktop Dual-Pocket Charger charges Motorola authorized batteries, as listed on page 55, for the i2000. To charge a battery, see Figure 5. Charging a Battery Front Pocket Rear Pocket Indicator Pin Connector Power supply cord receptacle Figure 5.

  • Page 65: Audio Adapter

    2. Pull on the plug, not the cord, to remove the earpiece microphone. Removing the Audio Adapter 1. Press the button on the front of the Audio Adapter. The front displays the Motorola logo on the button. 2. Pull the Audio Adapter from the i2000.

  • Page 66: Exposure To Radio Frequency Energy

    0.6 watts at, or below, 870 MHz, and 3.2 watts at, or above, 890 MHz. Exposure To Radio Frequency Energy Your Motorola Radio Product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: •...

  • Page 67: Interference To Medical And Personal Electronic Devices

    Safety and General Information visible in the display), hold your radio product as you would a telephone. Speak directly into the microphone and position the antenna up and over your shoulder. When using your radio product as a traditional two-way radio while making group or private calls with the Group/Private Speaker ON (no speaker icon visible in the display), hold the radio product in a vertical position with the microphone one to...

  • Page 68: Other Medical Devices

    i2000 UserÕs Guide Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

  • Page 69: Warnings

    Safety and General Information OPERATIONAL WARNINGS W A R N I N G POTENTIALLY EXPLOSIVE ATMOSPHERES Turn off your radio product when you are in any area with a potentially explosive atmosphere, unless it is a radio product type especially qualified for use in such areas (for example, Factory Mutual Approved).

  • Page 70: Operational Cautions

    i2000 UserÕs Guide OPERATIONAL C a u t i o n CAUTIONS DAMAGED ANTENNAS Do not use any portable radio product that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. BATTERIES All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded...

  • Page 71: Accessory Safety Information

    i2000 UserÕs Guide Accessory Safety Information IMPORTANT: SAVE THESE ACCESSORY SAFETY INSTRUCTIONS • Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wall-mounted power supply or transformer, and (3) the radio product using the battery.
  • Page 72 i2000 UserÕs Guide • Do not operate any battery charger if it has received a sharp blow, has been dropped, or has been damaged in any way; take it to a qualified service technician. • Do not disassemble a battery charger; take it to a qualified service technician when service or repair is required.

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