If the paper tears in the rear tray, see
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
Note
• If the feed slot cover is opened, close it slowly.
Clean paper feed roller.
Check7
Cleaning Paper Feed Rollers
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
List of Support Code for Error (Paper Jams)
391
to remove it.