Canon MG5700 series Online Manual page 10
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Also See for MG5700 series:
- Online manual (1026 pages) ,
- Getting started (2 pages) ,
- Getting started (2 pages)
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Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cannot Find Machine on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598
Cannot Find Machine on Check Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cannot Find Machine During Wireless LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . . . . 600
Cannot Find Machine During Wireless LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . . . . 601
Cannot Find Machine During Wireless LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . . . . 602
Cannot Find Machine During Wireless LAN Setup: Check 4. . . . . . . . . . . . . . . . . . . . . . . . . 604
Cannot Find Machine During Wireless LAN Setup: Check 5. . . . . . . . . . . . . . . . . . . . . . . . . 605
Cannot Find Machine During Wireless LAN Setup: Check 6. . . . . . . . . . . . . . . . . . . . . . . . . 606
Cannot Find Machine on Printers on Network List Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen. . . . . . . . . . . . . . . . 608
Cannot Find Machine on Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
Machine Suddenly Cannot Be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614
Network Key Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administrator Password Set for Machine Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620
Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings. . . . . . . . . 621
Printing Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623
Ink Level Not Shown on Printer Status Monitor (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625
Message Appears on Computer During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626
Packets Are Sent Constantly (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 629
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632
Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . .
Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 638
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641
Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 643
Cannot Complete Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645
Part of Page Is Not Printed (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear. . . . . . . . . . . . . . . . .
Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651
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Table of Contents
Troubleshooting
