Ordering The Correct Replacement Disk For A Failed Disk; Replacing A Hot-Plug Hard Disk In A Storeonce 4900, 4700, 2900 Or 2700 Backup System - HP StoreOnce 4700 Backup Service And Maintenance Manual
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- Installation and configuration manual (130 pages) ,
- Installation and configuration manual (127 pages)
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IMPORTANT:
In order to ensure that you are alerted to disk failures ensure that either or both of SNMP traps
and email alerts are configured so that in the event of a disk failure you are notified immediately
and can take action to replace the disks.
Note that ALL enclosures of storage must be working for the system to operate; if the RAID fails
on any one enclosure due to exceeding the maximum amount of failed disks then ALL data is
lost. In the case of the HPE StoreOnce 2700 or 2900 Backup system, if more than one disk fails
then the data and operating system are lost and a "Quick Restore" of the appliance OS will be
required before the unit can be used again.
Ordering the correct replacement disk for a failed disk
It is important to replace a failed or predictive failed disks as soon as possible. Multiple disk
failures within the same array will result in complete data loss.
Note that ALL enclosures of storage must be working for the system to operate; if the RAID fails
on any one enclosure due to exceeding the maximum amount of failed disks in a pool then ALL
data is lost. In the case of the HPE StoreOnce 2900 or 2700 Backup system, if more than one
disk fails then the data and operating system are lost and a "Quick Restore" of the appliance OS
will be required before the unit can be used again.
IMPORTANT:
factory. Do not substitute a disk from another RAID set.
In the event of a disk failure on the HPE StoreOnce 4500 or 4700 Backup system, it is important
to identify whether the disk is in the server unit or the attached shelf, because different disks are
used in the two locations and the carriers are different.
Always quote the serial number and product number for the enclosure that contains the failed
disk so that support can replace the correct part.
Table 11 Disk types
Disk
HP 1TB 7.2K SAS 2.5" SC Hard Disk
Drive
HP 2TB 7.2K SAS 3.5" SC Hard Disk
Drive
ZHP 4TB 6G SAS 7.2K 3.5in MDL
SC HDD
HP 2TB 6G SAS MDL Hard Disk
Drive
SPS-DRV HD 4TB 6G 7.2K 3.5 SAS
MDL STOR
Replacing a hot-plug hard disk in a StoreOnce 4900, 4700, 2900 or 2700
Backup system
1.
If you are using HPE StoreOnce Remote Support on your system, run the following StoreOnce
CLI command to suppress remote event reporting:
system enable remoteeventsuppression "Disk Maintenance"
2.
Identify the disk that has failed as described above.
36
Disk replacement
It is very important that failed disks are replaced promptly.
HPE strongly recommends replacing a failed disk with a fresh disk from the
Where used
HPE StoreOnce 4700 Backup (2
disks), server unit
HPE StoreOnce 4500 (12 disks) and
2700 (4 disks)
HPE StoreOnce 2900 Backup (6-12
disks)
HPE StoreOnce 24TB (12 disks)
Capacity Upgrade Kits
HPE StoreOnce 48TB (12 disks)
Capacity Upgrade Kits
Part number
653954-001
653948-001
695842-001
743403–001
743405–001
- Quick Links:
- Hpe Storeonce 4700 24 Tb Backup
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