5490230, 5620242, 5623523, 5655913, 5715240, 5771440, 5854578, 5675281 Additional patents are pending. , Motorola, iDEN, Call Alert, and Message Mail are trademarks or registered trademarks of Motorola, Inc. ®Reg. U.S. Pat. & Tm. Off. T9 Text Input is a trademark of Tegic Communications.
TTY access. N O T E : This guide describes the features of the i 500 plus as they were set up by Motorola. However, your carrier or your organization may have changed or added features. For more information, check with your carrier or your organization.
i500plus User’s Guide Features of Your i 500 plus 1. Antenna 2. Earpiece 3. Volume Control Buttons 4. Push-To-Talk (PTT) Button 5. Scroll Keys 500 plus MENU 6. Mode Key 7. LED Mode 8. On/Off Key 9. Punctuation pqrs 10. Side Charging Jack 11.
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Antenna Extend for optimal signal. Earpiece Hold to your ear to hear the other party. Volume Control Press to adjust volume levels in Phone, Buttons Private, and Group modes. Push-To-Talk Transmit a Private or Group Call, or a Call (PTT) Button Alert.
i500plus User’s Guide Attaching and Charging the Battery Attaching the Battery Release the lock located at the bottom of the battery door by pressing up on the latch, and remove the door. Insert the battery with the “+” and “-” at the top, per the figure. Install the battery bottom first, then press down on the battery to secure it.
Turning On Your i 500 plus Press the On/Off button until a set of icons appears on your display. Next, a welcome message displays while the i 500 plus connects to your carrier’s network. The LED indicator on the i 500 plus shows the service state. See Table 2 .
i500plus User’s Guide Display Icons After you turn on the phone, display icons appear on the screen to inform you of existing conditions. See the following list. The following icons may appear on the display. Signal Strength Indicator Shows the signal strength. Six bars indicate the strongest signal. Calls and messages may not be sent or received when there is no signal.
About Modes and Menus Modes and menus are the navigational tools, providing access to the various features of your i500plus. There are four modes: • Phone–For cellular phone calls. See page 8. • Private–for one-to-one radio calls. See page 18. •...
i500plus User’s Guide MAKING PHONE CALLS In addition to making and receiving phone calls in Phone mode, you can forward calls, use call waiting, put calls on hold, and create and use stored lists. Phone Ready is the main screen. You can place a call by entering the phone number on the keypad.
Name Search 1. From the Phone Ready screen, select “Name”. 2. Using the keypad, enter the first letter of the desired name, for example, to search for the name Bob: a. Enter “B” by pressing b. Press to scroll through all the names starting with “B” until you see “Bob”.
i500plus User’s Guide Receiving a Phone Call • Press one of the following keys: , or . Or, press any numeric key (0 through 9). • To end the call, press What Is My Phone Number? Press to display your own phone number Setting the Ringer Volume You can adjust the ringer volume for...
Select “Ok”. Press to scroll through the available ring styles. To listen to the selected ring style, press the Volume buttons on the side of the phone. Select “Ok” to select the ring style shown. To leave the ring style unchanged, select “Cancl”. Select “Exit”.
i500plus User’s Guide Conditional Call Forwarding You may want to forward your calls when your i500plus is: • Busy on another call or the browser (Busy) • Not answered (NoAns) • Outside the service area (NoRch) N O T E : You must turn off Unconditional Call Forwarding before you can set Conditional Call Forwarding options.
Call Waiting Using the Call Waiting feature, you can answer an incoming call when you are on another call. Call Waiting is on unless you turn it off for a particular call. After the alert tone, your display shows the incoming number and asks “Take Call?”.
i500plus User’s Guide Creating, Editing, and Using Stored Lists A stored list is a directory of phone numbers and Private IDs and their related names. Stored lists are convenient because you do not have to remember names and numbers—you simply scroll through your stored list.
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The next screen briefly displays the remaining number of phone numbers and Private IDs that you can store. Enter the name that you wish to store. Select “Store”. See Table 4 for an example of entering a name. Table 4: Entering a Name To store the name “TIM”: 1.
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i500plus User’s Guide Editing and Erasing Phone List Entries Press Select “Ok”. The “Edit Entry” screen displays. Do one of the following: • To edit an entry, select “Ok”: (1) At the “Edit Entry?” screen, press the desired entry appears, then select “Ok”. (2) At the “Edit Number”...
• To erase an entry: (1) At the “Edit Entry?” screen, press then select “Ok”. (2) Press select “Ok”. (3) At the “Erase?” screen, select “Yes”. Select “Exit” to close the Private ID List Edit screen. Quickstore of Phone Numbers You can use Quickstore to store the last number that you dialed without having to enter the programming menu.
i500plus User’s Guide MAKING PRIVATE CALLS A Private call is a one-to-one conversation between two people. In Private mode, each i500plus is identified by a name or a number called a Private ID. To make a Private Call: 1. Press until you see “Prvt Mode Ready”...
Receiving a Private Call When you receive an incoming Private call, you hear a brief chirp-like tone. Your i500plus automatically switches to Private mode, and the Private ID or the name of the caller displays. 1. Your phone must be idle, that is, not busy in an active call or on the browser.
i500plus User’s Guide Receiving a Call Alert When you receive a Call Alert, you will hear an alert tone and see a message on your display. • To answer the Call Alert, press the PTT button. • To clear the Call Alert without answering it, select “Clear”. •...
Quickstore of Private IDs Quickstore allows you to quickly store a received or sent Private ID, without having to enter the programming menu. The ID is added as the last number received or sent in Private mode. From the Private Ready screen, with the Private ID displayed: Select “Store”.
i500plus User’s Guide Storing Your Private ID To store your Private ID in your i500plus: 1. Press The screen displays the message, “2=Own Pvt ID”. 2. Select “Ok”. 3. Enter the Private ID provided by your carrier. 4. Select “Store”. To view your Private ID at any time after you store it: 1.
MAKING GROUP CALLS A Group Call allows you to communicate instantly with members of a selected Talkgroup–a pre-defined set of people who share a communication need. Talkgroups appear on your display as numbers or programmed names, such as Talkgrp10 or Sales Team. To make a Group Call: 1.
i500plus User’s Guide Adding and Storing a Talkgroup To add and store a talkgroup name to your i500plus: Press Select “Ok”. At “Add New Entry?”, select “Ok”. At “Enter ID”, enter the desired talkgroup number and select “Store”. At “Enter Name”, enter a name for the talkgroup and select “Store”.
USING MAIL SERVICES Your i500plus provides the following mail services: • Net Mail™ • Voice Mail • Message Mail When you receive a new message, the icon appears and flashes. • To read your new mail immediately, select “Now”. • To read your new mail later, select “Later”.
i500plus User’s Guide 4. The details of the alert type displays. To read the message, select “View”. 5. After you read the message, do one of the following: • Select “Menu” to view a list of actions that you can take for this message, such as reply, delete, save, and so forth.
Message Mail Message Mail can be either a numeric page or a text message of up to 140 characters. Your phone can receive and store 16 mail messages at any time. 1. To postpone reading your mail and to clear the display, select “Later”.
i500plus User’s Guide Mail Memory Full If all 16 message registers are full, your phone displays the message “Mail Waiting, Memory Full”. You cannot receive new Message Mail until you empty register space by erasing saved or unread messages.
USING YOUR PHONE AS A MODEM You can use your i500plus as a modem for data transfer from you laptop, handheld device, or desktop computer. This is particularly useful when there is no wired phone line (wall jack) available. You simply attach a data cable to your phone and your computer. From that point, your phone is your modem.
i500plus User’s Guide PROGRAMMING MENUS You can customize the settings on your phone using the Programming Menu. 1. Press until you see “Prgm” on the display. MENU 2. Select “Prgm”. 3. Select “Ok”. 4. Press to scroll to the desired Programming Menu Option or enter the number of the Option.
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Table 5: Programming Menu Options Press- Keypad Menu Option Number Manual Lock:Off Auto Lock:Off Auto Answer:Off Last Call Timer Display Timer:Off Reset Timer Total Timer 1 Minute Beep:Off Phone/Prvt List Programming Menus Lock your phone to prevent unauthorized use. You must enter a pass code to unlock it.
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i500plus User’s Guide Table 5: Programming Menu Options Press- Keypad Menu Option Number Phone List Edit Prvt ID List Edit Talkgrp List Program Area List Program Ringer Volume Set Ring Style Mail Volume Edit or erase up to 100 frequently called phone numbers and associated names.
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Table 5: Programming Menu Options Press- Keypad Menu Option Number Earpiece Volume Keypad Volume Speaker Volume Spkr Vol Set Tone Silent Group Change Passcode Set Baud Rate (for optional data services) Data Ring Volume (for optional data services) Program Data # (for optional data services) Programming Menus...
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i500plus User’s Guide Table 5: Programming Menu Options Press- Keypad Menu Option Number IP Address (for optional data services) Reset KBytes Tx/Rx (for optional data services) Lines per Screen (Browser and Mail menu) Language Use the scroll keys to view the Internet Protocol (IP) Address- 1 for your browser, as programmed in your phone.
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N O T E : Important! Do not perform the following shaded menu options unless you are instructed to do so by your carrier. You could damage your phone. In the Browser, do not select the “Advanced Encryption New” key. Instead, contact your carrier.
i500plus User’s Guide ABOUT STATUS MESSAGES You may receive status messages under certain conditions. Before contacting your carrier, note the message, numeric code, and the conditions under which it appeared. Table 6 lists and describes the error messages. Table 6: Status Messages Status Messages Number Not in Service The number that you entered is not valid.
If long term storage is required, store at half capacity. • For optimal battery life, use a Motorola iDEN approved NiMH Charger with your Motorola iDEN NiMH battery. Other chargers may not fully charge your NiMH or may yield a reduced number of charge cycles.
i500plus User’s Guide Travel Chargers Using a Travel Charger, you can charge a battery from an electrical outlet. You can use: • The SPN4474 Standard Travel Charger • The NTN1680 Rapid Travel Charger (110V/220V/240V) with U.S. Plug Adapter Standard Travel Charger Figure 1.
Vehicular Battery Charger The NTN8978 Vehicular Battery Charger enables in-vehicle communications by charging the NiMH battery and providing power to your i500plus. The power light (green LED) will light when the Vehicular Battery Charger is receiving power. To cigarette lighter receptacle To i 500 plus Figure 2.
Charging a battery: Insert the power supply’s DC jack plug into the DC jack receptacle on the back of the Charger. Use only with the Motorola rapid charger included with your Desktop Charger package. Plug the power supply end of the power-supply cord into any standard AC outlet.
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INSERT Figure 4. Adding and Removing a Battery from the Rear Pocket Insert the battery with the Motorola label facing forward and the (+ and -) symbols pointing downward. To remove the battery, pull it forward, then up and out of the Charger.
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i500plus User’s Guide Desktop Charger Troubleshooting If the battery is not charging and you see: A flashing yellow indicator - • The flashing yellow LED is used to indicate that the Charger’s pocket is in a wait state. • If a battery is in the rear pocket, the rear pocket’s LED continues to flash yellow until the battery in the front pocket is more than 90% charged (front pocket’s LED is solid green).
Using the Audio Adapter Hold the phone and the Audio Adapter facing you so that you see the Motorola logo on the adapter. Insert the Audio Adapter’s connector into the i500plus Bottom Accessory Connector. You will hear the connector snap into place.
i500plus User’s Guide Dash Mount Holder The NTN9025 Dash Mount Holder provides a convenient holder for your i500plus. The Dash Mount Holder can be installed either horizontally or vertically. Important! Do not place the dash mount holder over the air bag or in the air bag deployment area.
Swivel Belt Clip The NTN8980 Swivel Belt Clip provides a convenient means by which to carry your i500plus with you. Swivel Belt Clip Holder Figure 7. Using the Swivel Belt Clip Using the Swivel Belt Clip Attach the Swivel Belt Clip to your belt. Insert your i500plus into the belt clip holder and attach the holder to the Swivel Belt Clip.
Using the Hands-Free Car Kit Hold the i500plus with its front toward you. Insert the accessory connector (with the Motorola logo facing you) into the phone’s bottom accessory connector until it clicks into place. Remove the vehicle’s cigarette lighter from the cigarette lighter receptacle.
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Adjust the speaker volume using the volume control buttons on your i500plus. To remove the i500plus: Push the Motorola logo button on the accessory connector and remove the connector from the phone. N O T E : The i 500 plus should only be used with a Hands- free Car Kit that has a grey button on the accessory connector.
The power level typically may vary over a range from .0024 Watts to 0.6 Watts. Exposure To Radio Frequency Energy Your Motorola Radio Product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: •...
When placing or receiving a phone call, or using the group and private call functions with a Group/Private Speaker OFF (muted speaker icon visible on the display), hold your i500plus as you would a telephone. Speak directly into the mouthpiece and position the antenna up and over your shoulder.
i500plus User’s Guide Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
OPERATIONAL WARNINGS W A R N I N G Potentially Explosive Atmospheres Turn off your two-way radio when you are in any area with a potentially explosive atmosphere, unless it is a radio type especially qualified for use in such areas (for example, Factory Mutual Approved).
i500plus User’s Guide OPERATIONAL C a u t i o n CAUTIONS Damaged Antennas Do not use any portable two-way radio that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded...
Do not expose the Standard Travel Charger, Rapid Travel Charger, Desktop Dual-Pocket Charger, or VBC to water. • Use only Motorola Approved accessories. To reduce the risk of injury, charge only the rechargeable batteries listed. Other types of batteries may burst, causing personal injury and damage.
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i500plus User’s Guide • Use of a non-recommended attachment to the Desktop Dual- Pocket Charger may result in a risk of fire, electric shock, or injury to persons. • Make sure the Desktop Dual-Pocket Charger cord is located so that it will not be stepped on, tripped over, or subjected to damage or stress.
OWNER’S INFORMATION Mobile Equipment Identifier (IMEI) _____________________________ Own Phone Number _____________________________ Own Private ID _____________________________ Date Purchased ______________ Sales Representative Telephone Number _______________________ Customer Care Number _______________________ Owner’s Information...