Related Manuals for Motorola E1000
Summary of Contents for Motorola E1000
- Page 1 Level 1 and 2 Service Manual E1000 Wireless Telephone 2nd Draft E1000: GSM 900/1800/1900 and WCDMA 2100 MHz Motorola Confidential Proprietary...
-
Page 3: Table Of Contents
E1000: Video Camera and Location Solutions ........ - Page 4 Contents E1000 October 4, 2004 6809490A73 Motorola Confidential Proprietary...
-
Page 5: Introduction
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing. -
Page 6: About This Service Manual
Customer Service Manager. Audience This document aids service personnel in testing and repairing E1000 telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment. -
Page 7: Warranty Service Policy
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. -
Page 8: Specifications
50 ohms (nominal) 3.6 Vdc +10% (battery) +4.4 Vdc +10% (external connector) 135 x 53 x 24.2 (mm), 5.3 x 2.1 x 0.95 (in) 138 cc 157 g, 5.54 oz October 4, 2004 E1000 < 9888 < < < 9938 6809490A73-O... - Page 9 Level 1 and 2 Service Manual Table 1. Specifications General Function Display Battery Life (800mAh) Nominal Temperature Range configuration, signal strength, and features selected Table 2. GSM System Table 3. UMTS System 6809490A73-O TFT active full-color display (64k colors) 176 x 220 pixel 5 row x 15 character: SMS &...
-
Page 10: Product Overview
Product Overview Product Overview The E1000 is a 3G (3rd generation) devices that will deliver on the “promise” of 3G by providing high speed network access and rich multimedia content all in a superior voice-centric unit. A video camera and Assisted GPS provide additional value by offering unique business and entertainment solutions. - Page 11 Level 1 and 2 Service Manual • Future Capabilities: Location (AGPS) Applications: • Get to specific location, with appropriate choices of destinations and routes and • Identify local places of interest for hotels, taxi companies, restaurants, • Receive information through alerts or display on map ahead of traffic •...
-
Page 12: General Operation
General Operation Controls, Indicators, and Input/Output (I/O) Connectors The E1000 telephone controls are located on the front of the phone, and on the keyboard as shown. Indicators, in the form of icons, are displayed on the LCD (see “Color Display” on page 13). - Page 13 Level 1 and 2 Service Manual The top section of the display shows phone status indicators. The following illustration shows some of the common indicators that you may see at the top of the display when using the phone. Figure 2. Typical Display Messages, phone numbers, and menu options appear in the middle of the display.
- Page 14 ➎ Current Line Indicator Shows when Voice Privacy is on, a call is in ➐ Message Indicator Indicates when a new voice or text message is waiting. = loud ring = soft ring = vibrate = ring and vibrate = silent High October 4, 2004 Empty 6809490A73-O E1000...
-
Page 15: User Interface Menu Structure
Level 1 and 2 Service Manual User Interface Menu Structure Menu Navigation E1000 telephones are equipped with a simplified icon and list-based user interface. Menu Map Main Menu Messages • Message Inbox • Create Message • Email Msgs • Voicemail •... -
Page 16: Operation
For detailed operating instructions, refer to the appropriate user guide listed in the Related Publications section. To ensure proper memory retention, turn the phone OFF before removing the battery. Immediately replace the old battery with a fresh battery. October 4, 2004 E1000 6809490A73-O... -
Page 17: Tools And Test Equipment
HP34401A Digital Multimeter 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone (800) 422-4210 or fax (800) 622-6210; Internationally, you can reach AAD by phone (847) 538-8023 or fax (847) 576-3023. 2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844. -
Page 18: Disassembly
Disassembly Disassembly This section describes how to disassemble the E1000 telephone. Refer to Table 4 for a list of tools and equipment used. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD). Ensure you use adequate static protection when handling, shipping, and servicing the internal components. -
Page 19: Removing And Replacing The Battery
Level 1 and 2 Service Manual Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. -
Page 20: Removing And Replacing The Sim Card
Slide the SIM card sideways and lift it out of its holder. Slid the SIM card into its holder with the cut corner of the SIM card as shown. Insert the battery and battery door as described in the procedures. October 4, 2004 E1000 6809490A73... -
Page 21: Removing And Replacing The Front Housing
Level 1 and 2 Service Manual Removing and Replacing the Front Housing To remove the front housing Figure 6. Removing the Front Housing To replace the front housing 6809490A73 Follow the procedures in this section to remove the: • Battery door •... -
Page 22: Removing And Replacing The Rear Housing
Insert the front of the transceiver board into the rear housing and press it into place. Follow the procedures to replace the: • front housing • SIM card • battery • battery door October 4, 2004 Transceiver Board 6809490A73 E1000... -
Page 23: Removing And Replacing The Battery Shield
Level 1 and 2 Service Manual Removing and Replacing the Battery Shield This phone contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. To remove the battery shield To replace the battery shield 6809490A73 Ensure the phone is off. -
Page 24: Removing And Replacing The Key Board
Figure 9. Removing the Key Board Align the key board with the plastic clips on the front housing and snap it into place. Follow the procedures to replace the: • front housing • battery • SIM card • battery door October 4, 2004 E1000 6809490A73... -
Page 25: Removing And Replacing The Keypad
Level 1 and 2 Service Manual Removing and Replacing the Keypad To remove the keypad The flexible printed cable (FPC or flex) connecting the display assembly to the display board is easily damaged. Exercise extreme care when handling. Figure 10. Removing the Keypad To replace the keypad 6809490A73 Follow the procedures to remove the:... -
Page 26: Removing And Replacing The Speaker Assembly
Insert and tighten the 2screws to a torque setting of 1.2 in/lbs, using the T-6 Torx driver. Do not overtighten. Follow the procedures to replace the: • rear housing • front housing • SIM card • battery • battery door October 4, 2004 E1000 6809490A73... -
Page 27: Removing And Replacing The Joystick Assembly
Level 1 and 2 Service Manual Removing and Replacing the Joystick Assembly To remove the joystick assembly 6809490A73 Follow the procedures to remove the: • battery door • battery • SIM card • front housing • rear housing Using the disassembly tool, disengage the 2 plastic latches on each side of the assembly. - Page 28 Align the joystick assembly with the transceiver board and press it into place. Follow the procedures to replace the: • rear housing • front housing • SIM card • battery • battery door October 4, 2004 E1000 Latch 6809490A73...
-
Page 29: Removing And Replacing The Display Assembly
Level 1 and 2 Service Manual Removing and Replacing the Display Assembly Use only non-conductive tools, such as the plastic disassembly tool and the plastic tweezer, display assembly. To remove the Display Assembly 6809490A73 Follow the procedures to remove the: •... - Page 30 Align the display asse mbly with the transceiver board and press it into place. Press the display flex connector on to its transceiver board connector. Follow the procedures to replace the: • joystick Assembly • rear Housing • front Housing • SIM card • battery • battery Door October 4, 2004 E1000 6809490A73...
-
Page 31: Removing And Replacing The Camera
Level 1 and 2 Service Manual Removing and Replacing the Camera To remove the camera Figure 14. Removing the Camera To replace the camera 6809490A73 Follow the procedures to remove the: • Battery Door • Battery • SIM card • Front Housing •... -
Page 32: Umts Subscriber Identity Module (Usim) Identification Label
The MSN is an individual unit identity number and remains with the unit through- out its life. The MSN can be used to log and track a phone on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 15. - Page 33 Level 1 and 2 Service Manual tion Label International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.
-
Page 34: Troubleshooting
Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board. Check connection from the earpiece to the transceiver board. If connection is not at fault, proceed to b. 6809490A73 E1000... -
Page 35: Programming: Software Upgrade And Flexing
Level 1 and 2 Service Manual Table 6. PF 0B91 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) Symptom 7. Telephone will not recognize or accept USIM card. 8. Vibrator feature not functioning. 9. Internal Charger not working. 10. No or weak audio when using headset. a) Headset plug not pushed in fully. Programming: Software Upgrade and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing. -
Page 36: Part Number Charts
Part Number Charts Part Number Charts The following section provides a reference for the parts associated with E1000 telephones. Related Publications Motorola E1000 Wireless Phone User Guide Exploded View Parts List Table 7. Parts List Item 3888127Y03 1587912Y08 1588080Y08 7289344N01... -
Page 37: Exploded View Diagram
Level 1 and 2 Service Manual Exploded View Diagram Figure 16. Exploded View Diagram 6809490A73 October 4, 2004 Part Number Charts... - Page 38 Level 1 and 2 Service Manual Symbols 22, 23, 24, 25 alert indicators 14 alert settings 15 battery charge indicator 15 function 15 level indicator 14 battery door, removing and replacing 18 battery shield, removing and replacing 23 battery, removing and replacing 19 camera 31 changes product 5...
- Page 39 26 specifications 8 subscriber identity module (SIM) 32 support customer 7 product 7 test equipment 17 text entry indicator defined 14 tools, disassembly 17 troubleshooting chart 34 UMTS subscriber identity module (USIM) 32 USIM 32 October 4, 2004 E1000 689490A73...
- Page 40 Index E1000 vibrate alert indicator 14 warranty service 7 Index-3 May 11, 2004 689490A73...
- Page 42 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2004 Motorola, Inc. All rights reserved. Personal Communications Sector, 789 International Parkway Room S2C...