Canon LBP7018C E-Manual

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Summary of Contents for Canon LBP7018C

Page 2: Table Of Contents
Before You Start Legal Notices Legal Limitations on the Usage of Your Product and the Use of Images Using the e-Manual How to Use the e-Manual Operating Environment Installing the e-Manual Uninstalling the e-Manual Screen Layout of the e-Manual Top Page Topic Page Contents Page Search Method...
Page 3 Adjusting Color (Calibration) Auto Calibration Settings Cleaning the Fixing Roller of the Printer Performing [Fixing Unit Cleaning 2] Cleaning the Photosensitive Drum of the Printer Cleaning the Outside of the Printer Attention (Cleaning) Location of the Serial Number Printer Installation Attention (Printer Installation) Confirming the Supplied Accessories and Checking the Installation Site Removing the Packing Materials...
Page 4 Scaling Print Output Layout Printing (N-page Print) Printing an Image Larger than A4 (Poster Printing) Adding a Watermark to a Document to Be Printed (Watermark Printing) Adding, Editing, or Deleting a Watermark Printing Borders, the Printing Date, and so on Printing a Color Document in Black and White Combining Data before Printing Changing the Output Method According to the Print Data or Number of Copies...
Page 5 "Profiles" Cannot Be Selected or Edited Paper Jams Attention (Paper Jams) Clearing Paper Jams (Multi-purpose Tray) Clearing Paper Jams (Output Area) Clearing Paper Jams (Inside the Rear Cover) Indicators on the Printer Are On/Blinking A Message Appears in the Printer Status Window When <Service Error>...
Page 6: Before You Start
Before You Start 019A-000 Legal Notices Legal Limitations on the Usage of Your Product and the Use of Images Using the e-Manual...
Page 7: Legal Notices
Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in parentheses ( ) may be registered instead. LBP7010C/LBP7018C (F159700) EMC requirements of EC Directive This equipment conforms with the essential EMC requirements of EC Directive. We declare that this product conforms with the EMC requirements of EC Directive at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 to 240 V, 50/60 Hz.
Page 8 International ENERGY STAR Program ® As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
Page 9: Legal Limitations On The Usage Of Your Product And The Use Of Images
Legal Limitations on the Usage of Your Product and the Use of Images 019A-002 Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
Page 10: Using The E-Manual
Using the e-Manual 019A-003 Even if you do not have the supplied CD-ROM at hand, you can view the e-Manual any time if you install it on your computer beforehand. For the efficient use of the e-Manual, you can use several search tools to find the desired content. How to Use the e-Manual Operating Environment Installing the e-Manual...
Page 11: How To Use The E-Manual
How to Use the e-Manual 019A-004 Click the following links to see the system requirements to use the e-Manual and how to install/uninstall the e-Manual. Operating Environment Installing the e-Manual Uninstalling the e-Manual...
Page 12: Operating Environment
Operating Environment 019A-005 You need a Web browser to use the e-Manual. Operation of the following Web browsers is guaranteed. Internet Explorer 6.0/7.0/8.0 Firefox 2.x/3.x NOTE Enabling the script function Enable the script function for a Web browser before using the e-Manual.
Page 13: Installing The E-Manual
Installing the e-Manual 019A-006 Install the e-Manual included in the supplied CD-ROM on your computer using the following procedure. Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. Click [Custom Installation]. If the above screen does not appear "Basic Operations/Various Information for Windows"...
Page 14 Read the contents of License Agreement, and then click [Yes]. The installation starts. Wait until the following screen disappears. (It may take a long time to install the e-Manual.) Click [Next].
Page 15 Click [Exit]. When the following screen appears, you can remove the CD-ROM. Displaying the e-Manual Double-click [LBP7010C 7018C e-Manual] created on the desktop. When a security protection message appears Perform the following procedure. 1. Click the information bar, and then select [Allow Blocked Content] from the pop-up menu. 2.
Page 16 NOTE Displaying the e-Manual directly from the CD-ROM You can also display the e-Manual directly from the CD-ROM without installing it in the computer you are using. 1. Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. 2.
Page 17: Uninstalling The E-Manual
Uninstalling the e-Manual 019A-007 The process of removing the e-Manual to restore the computer to the same state as before the e-Manual was installed is referred to as uninstallation. To uninstall the e-Manual, perform the following procedure. Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. Click [Additional Software Programs].
Page 18 Click [Uninstall] to start the uninstallation. Please wait a moment until the uninstallation is complete. (It may take a long time to uninstall the printer driver.) Click [Exit]. Click [Back].
Page 19 Click [Exit]. When the following screen appears, you can remove the CD-ROM.
Page 20: Screen Layout Of The E-Manual
Screen Layout of the e-Manual 019A-008 This section describes the screen layout of the e-Manual. The page displayed right after the e-Manual starts is called "Top Page" and the manual description is called "Topic Page" in this section. The "Contents Page" is displayed from [Contents] which is located on the upper right of the e-Manual and the search dialog box is displayed from each page in another window.
Page 21: Top Page
Top Page 019A-009 (1) Handling the Printer This section describes the precautions and maintenance methods for handling the printer, and so on. (2) Printing This section describes a variety of printing methods, such as basic printing and advanced one that uses the various printing functions.
Page 22: Topic Page
Topic Page 019A-00A (1) Category contents This is the list of the contents in the category. Clicking each item displays the description in the topic page. Clicking [ ] opens the menu and clicking [ ] closes the menu. (2) Topic page The descriptions of each item are displayed.
Page 23: Contents Page
Contents Page 019A-00C (1) Categories Shows the categories of the e-Manual. Click a category to view the detailed list of the category. (2) Whole contents Shows the all categories and sections of the e-Manual. Click an item to view the contents.
Page 24: Search Method
Search Method 019A-00E (1) [Enter keyword(s) here] Enter a keyword in the entry field which is located on the upper right of the e-Manual, and then click [ ]. The search dialog box is displayed. You can also search by entering a keyword in the displayed dialog box. Also, the AND search is available in the e-Manual so you can refine the search results by entering two or more keywords.
Page 25: Viewing The E-Manual
Viewing the e-Manual 019A-00F Symbols Used in the e-Manual The following are descriptions of warnings and cautions used in the e-Manual to explain handling restrictions, precautions, and instructions that should be observed for your safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.
Page 26 Abbreviations Used in the e-Manual Abbreviations of Operating Systems In the e-Manual, operating systems are abbreviated as follows. Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows XP operating system Windows XP Microsoft Windows Vista operating system Windows Vista Microsoft Windows 7 operating system Windows 7 Microsoft Windows Server 2003 operating system Windows Server 2003...
Page 27: Disclaimer
019A-00H The information in this manual is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
Page 28: Copyright
Copyright 019A-00J Copyright 2012 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written...
Page 29: Trademarks
Trademarks 019A-00K Canon, the Canon logo, LBP, and PageComposer are trademarks of Canon Inc. Adobe, Adobe Acrobat, and Adobe Reader are trademarks of Adobe Systems Incorporated. Microsoft, Windows, Windows Vista, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Page 30: Third Party Software
SOFTWARE to you for any intellectual property of rights holders of the SOFTWARE. (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the "PRODUCT"). (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of rights holders of the SOFTWARE.
Page 31: Important Safety Instructions
Important Safety Instructions 019A-00R Read these "Important Safety Instructions" thoroughly before operating the printer. As these instructions are intended to prevent injury to the user and other persons or destruction of property, always pay attention to these instructions. Also, as it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.
Page 32: Installation
If these items are dropped or spilled inside the printer, immediately turn OFF the power switch (1) and disconnect the interface cables if they are connected (2). Then, unplug the power plug from the AC power outlet (3) and contact your local authorized Canon dealer. CAUTION Do not install the printer in unstable locations, such as on unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the printer to fall or tip over, resulting in personal injury.
Page 33: Power Supply
Power Supply 019A-00U WARNING Do not damage or modify the power cord. Also, do not place heavy objects on the power cord or pull on or excessively bend it, as this can cause electrical damage, resulting in fire or electrical shock. Keep the power cord away from all heat sources.
Page 34: Handling
If these items are dropped or spilled inside the printer, immediately turn OFF the power switch and disconnect the interface cables if they are connected. Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer.
Page 35 If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.
Page 36: Maintenance And Inspections
Check the power cord and plug regularly. The following conditions may result in fire, so contact your local authorized Canon dealer or the Canon help line. There are burn marks on the power plug.
Page 37 The fixing unit and its surroundings inside the printer become hot during use. When removing jammed paper or when inspecting the inside of the printer, do not touch the fixing unit and its surroundings, as this may result in burns. When removing jammed paper or when inspecting the inside of the machine, do not expose yourself to the heat emitted from the fixing unit and its surroundings for a prolonged period of time.
Page 38: Consumables
Consumables 019A-00Y WARNING Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire.
Page 39: About This Printer
About This Printer 019A-011 Printer Specifications System Requirements for Printing Names and Dimensions of Each Part Control Panel Printer Status Window Energy-saving Mode Cautions for Handling the Printer Consumables...
Page 40: Printer Specifications
Printer Specifications 019A-012 Hardware Specifications Type Desktop Page Printer Printing method Electrophoto method (On-demand fixing) Black and white printing: 16 pages/min. Printing speed Color printing: 4 pages/min. (Plain paper (60 to 100 g/m²), when The print speed may drop depending on the paper settings for the size, type, printing A4 paper orientation, and number of copies.
Page 41 Toner cartridge (each): Approx. 0.3 kg Drum cartridge: Approx. 0.4 kg Weight Consumables Toner cartridge (each) (Canon Genuine Cartridge): Approx. 0.3 kg Drum cartridge (Canon Genuine Cartridge): Approx. 0.4 kg Software Specifications Printing software Canon Advanced Printing Technology (CAPT) software Data can be printed with a margin of 5.0 mm.
Page 42: System Requirements For Printing
Depending on your language, the printer driver for a 64-bit operating system is not included in the supplied CD-ROM. Download the printer driver from the Canon Web site (http://www.canon.com/) as needed. For details on the latest status of the supported operating systems and Service Pack, see the Canon Web site (http://www.canon.com/).
Page 43: Names And Dimensions Of Each Part
Names and Dimensions of Each Part 019A-014 Part Name Front View (1) Output Tray (5) Multi-purpose Tray (9) Front Cover (2) Ventilation Slot (6) Control Panel (10) Power Switch (3) Lift Handle (7) Top Cover (11) Paper Guides (4) Tray Cover (8) Auxiliary Tray Rear View (1) Ventilation Slots...
Page 44 (3) Rating Label Interior View (1) Lock Release Levers (2) Drum Cartridge Guide (3) Toner Cartridge Guide Dimensions of Each Part...
Page 45: Control Panel
Control Panel 019A-015 Indicators Name Status Solution The toner cartridges are being Wait until the toner cartridges stop moved. moving. (Blinking the all colors) An error is occurring for the toner (Example: Black) (1) Toner Indicator cartridges. (Such as when the toner Solve the problem following the cartridges have reached the end message displayed in the Printer Status...
Page 46 Name Function When the Paper indicator is blinking: Printing resumes by pressing this key after reloading paper properly. When the Paper indicator is on: The toner cartridges which are in the replacement position are moved by pressing this key. (2) Paper Key The toner cartridge replacement mode is released by pressing and holding this key (for 2 seconds).
Page 47: Printer Status Window
Printer Status Window 019A-016 The Printer Status Window allows you to check the printer status (such as the operation status and job information), perform utility functions, specify the settings for the printer unit, and so on. [Job] menu You can cancel a job, resume a job which is paused during printing for some reason, or display the print queue.
Page 48 Displays the printing progress of the current job. The bar gradually grows indicating (8) [Progress Bar] the printing progress. (9) [Status Bar] Displays the device to which the printer is connected. (10) [ ] (Resolve Error) You can resume a job when it is paused during printing for some reason. Cancels the current job.
Page 49: Energy-Saving Mode
Energy-saving Mode 019A-08H You can reduce power consumption of the printer efficiently by using a sleep mode or by shutting down the printer when it is not used for a certain time. Sleep Mode You can configure the printer to enter the sleep mode when data is not sent from the computer or when the printer status remains as it is longer than the specified time.
Page 50: Sleep Mode
Sleep Mode 019A-08J You can specify the settings for sleep mode using the following procedure. Click [ ] in the Windows task tray, and then select the printer name. )URP WKH >2SWLRQV@ PHQX VHOHFW >'HYLFH 6HWWLQJV@ >6OHHS 6HWWLQJV@ Specify the settings for the sleep mode. (1) Select the [Enter Sleep Mode after Fixed Period] check box.
Page 51: Auto Shutdown
Auto Shutdown 019A-08K You can specify the settings for auto shutdown using the following procedure. NOTE Precautions when sharing the printer You cannot change the settings with the shared printer. Change the settings from the environment in which a local printer is installed. Insert the supplied CD-ROM "User Software"...
Page 52 Select a printer, and then click [Auto Shutdown Settings]. Specify the settings for auto shutdown. (1) Select the [Auto Shutdown after Fixed Period] check box. (2) Specify the time to shut down in [Auto Shutdown After]. (3) Click [OK]. NOTE About the setting for the time to execute auto shutdown When [Auto Shutdown After] is changed during sleep mode, the specified time to execute auto shutdown is reset.
Page 53: Cautions For Handling The Printer
Cautions for Handling the Printer 019A-01C This printer consists of various electronic and precision optical parts. Read the following section so that you can handle the printer properly. "Important Safety Instructions" also. Do not place any objects other than printing paper on the printer, trays, or covers. This may result in damage to the printer.
Page 54: Consumables
Please be aware that there are counterfeit Canon toner cartridges and drum cartridges in the marketplace. Use of counterfeit toner cartridges or drum cartridges may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridges or drum cartridges.
Page 55 Toner, Toner Cartridge, and Drum Cartridge Availability Toner cartridge and drum cartridge for this machine will be available for at least seven (7) years (or any such longer period as required by applicable laws) after production of this machine model has been discontinued.
Page 56: Checking The Consumables Status
Checking the Consumables Status 019A-074 You can check the current consumables status in the [Consumables Information] dialog box in the Printer Status Window. For details on the Printer Status Window, see "Printer Status Window." (1) [Toner Cartridge Information] You can check the status of the toner cartridges of each color. Status Bar Message Status...
Page 57 NOTE Replacement procedures for the toner cartridges or drum cartridge "Toner Cartridge Replacement" "Drum Cartridge Replacement"...
Page 58: Maintenance
Maintenance 019A-01F Toner Cartridge Replacement Replacing the Toner Cartridge Storing Toner Cartridges Drum Cartridge Replacement Replacing the Drum Cartridge Storing the Drum Cartridge Moving the Printer Cleaning and Maintaining the Printer Adjusting Color (Calibration) Cleaning the Fixing Roller of the Printer Cleaning the Photosensitive Drum of the Printer Cleaning the Outside of the Printer Location of the Serial Number...
Page 59: Toner Cartridge Replacement
Toner Cartridge Replacement 019A-01H Toner cartridges are consumable products. When the toner cartridges are nearing the end of their life, a message will appear in the Printer Status Window. Follow the directions in the message. For details on the yield of the toner cartridges or replacement toner cartridges, see "Consumables." Message Solution Replacement Method...
Page 60 clicking [ ] (Resolve Error), however, as this may result in damage to the printer. "Replacing the Toner Cartridge" Replace the toner cartridges of the displayed colors. You can continue printing as is by clicking [ ] (Resolve Error), however, print quality may deteriorate.
Page 61: Attention (Toner Cartridge)
Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see http://www.canon.com/counterfeit.
Page 62 Other precautions Do not expose the toner cartridges to direct sunlight or strong light. Do not attempt to disassemble or modify the toner cartridges. Condensation (water droplets on the inside or outside) may form on the toner cartridges when they are brought into an environment with a sudden change in temperature or humidity.
Page 63: Replacing The Toner Cartridge
Replacing the Toner Cartridge 019A-01L You can check the current toner cartridges status of each color in the [Consumables Information] dialog box in the Printer Status Window. "Checking the Consumables Status" When the toner cartridges have reached the end of their life (when an error message is displayed in the Printer Status Window), the toner cartridges of the colors have reached end of their life are automatically moved to the replacement position.
Page 64 Check the color at the replacement position. If the color at the replacement position is not the one you want to replace Install the removed toner cartridge, close the top cover, and then manually move the toner cartridge of the color you want to replace to the replacement position.
Page 65 Place the toner cartridge on a flat surface. Lift the tab, and then pull out the sealing tape (approx. 50 cm). IMPORTANT Precautions when pulling out the sealing tape Do not pull the sealing tape diagonally, upward, or downward. If the tape is severed, this may become difficult to pull out completely.
Page 66 Install the toner cartridge. Install the toner cartridges while aligning (A) on both sides of the toner cartridges with the toner cartridge guides inside the printer. Close the top cover.
Page 67: Moving Toner Cartridges To Replacement Position Manually
Moving Toner Cartridges to Replacement Position Manually 019A-075 This section describes the procedure for moving the toner cartridges to the replacement position by using the Printer Status Window. You cannot move the toner cartridges to the replacement position such as when the printer is busy printing, preparing to print, or operating.
Page 68 Replace the toner cartridges after moving is complete. "Replacing the Toner Cartridge" Click [Finish Replacing] after the toner cartridge replacement is complete.
Page 69: Moving Toner Cartridges By Using Paper Key On The Printer
Moving Toner Cartridges by Using Paper Key on the Printer 019A-076 You can move the toner cartridges to the replacement position by entering the printer to the toner cartridge replacement mode using the [ ] (Paper) key on the printer. It is a state where you can move the toner cartridges to the replacement position manually.
Page 70 Press the [ ] (Paper) key. Then, the toner cartridges which are in the replacement position are moved. The toner cartridges move one color by one by pressing the [ ] (Paper) key each time. Do not open the top cover when the toner cartridges are moving (while the Toner indicator of the all colors are blinking).
Page 71: Storing Toner Cartridges
Storing Toner Cartridges 019A-01R Be careful of the following points when storing a new toner cartridge or handling a toner cartridge that was taken out of the printer for maintenance or moving the printer. IMPORTANT Precautions when storing toner cartridges To use toner cartridges in a safe and trouble-free manner, store them in a place that fulfills the following conditions.
Page 72: Drum Cartridge Replacement
Drum Cartridge Replacement 019A-077 Drum cartridges are consumable products. When a drum cartridge is nearing the end of its life, a message will appear in Printer Status Window. Follow the directions in the message. For details on the lifetime of the drum cartridge or a replacement drum cartridge, see "Consumables." Message Solution Replacement Method...
Page 73: Attention (Drum Cartridge)
Please be aware that there are counterfeit Canon drum cartridges in the marketplace. Use of counterfeit drum cartridges may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit drum cartridges. For more information, see http://www.canon.com/counterfeit.
Page 74 The packing materials may be changed in form or placement, or may be added or removed without notice.
Page 75: Replacing The Drum Cartridge
Replacing the Drum Cartridge 019A-079 You can check the current drum cartridge status in the [Consumables Information] dialog box in the Printer Status Window. "Checking the Consumables Status" Before replacing the drum cartridge, see "Attention (Drum Cartridge)." Remove the tray cover. Remove the paper loaded in the multi-purpose tray.
Page 76 Open the top cover. Hold the tab (A), and then open the front cover. Lift the lock release lever on both sides. Remove the drum cartridge.
Page 77 Take out the new drum cartridge from the protective bag. You can open the protective bag with your hands from the notch. Keep the protective bag. Do not discard it. You will need it when you remove the drum cartridge for printer maintenance or other purposes.
Page 78 Press down the lock release lever on both sides. Close the front cover. Close the top cover.
Page 79: Storing The Drum Cartridge
Storing the Drum Cartridge 019A-07A Be careful of the following points when storing a new drum cartridge or handling a drum cartridge that was taken out of the printer for maintenance or moving the printer. IMPORTANT Precautions when storing drum cartridge To use drum cartridges in a safe and trouble-free manner, store it in a place that fulfils the following conditions.
Page 80: Moving The Printer
Moving the Printer 019A-01S When changing the location of the printer or moving the printer for maintenance, be sure to perform the following procedure. For details on the installation site, see "Printer Installation." "Important Safety Instructions" also. Turn the printer OFF, then disconnect the cables or cords from the printer. <How to disconnect the cable or cord>...
Page 81 Carry the printer by holding it by the lift handles from the front side. Install the multi-purpose tray and tray cover. Connect the removed cable or cord. <How to connect the cable or cord> USB cable Connect to the USB connector on the printer. (1) Plug the power cord to the power socket on the printer.
Page 82: Cleaning And Maintaining The Printer
Cleaning and Maintaining the Printer 019A-01U Adjusting Color (Calibration) Perform calibration when the colors have changed and the data is not printed in the correct colors (specified colors). Cleaning the Fixing Roller of the Printer Clean the fixing roller of the printer when you notice the following symptoms. The front or back of the printed paper has smudge marks.
Page 83 Cleaning the Outside of the Printer Periodically clean the outer surfaces and ventilation slots of the printer to maintain the optimal print quality.
Page 84: Adjusting Color (Calibration)
Adjusting Color (Calibration) 019A-07C This section describes the procedure for performing calibration manually. IMPORTANT Precautions when performing calibration If you perform calibration frequently, this may affect the life of the toner cartridges or drum cartridge. Perform calibration after making sure that the toner remains in the toner cartridges. You can check the current toner cartridges status of each color in the [Consumables Information] dialog box in the Printer Status Window.
Page 85 NOTE Calibration time It takes approximately 57 seconds.
Page 86: Auto Calibration Settings
Auto Calibration Settings 019A-07E This section describes the procedure for performing calibration automatically. NOTE If calibration is not automatically performed When the time between turning the printer OFF once and ON again is less than 8 hours, calibration is not performed. However, calibration may be performed even if the time is less than 8 hours depending on your environment.
Page 87 When you perform calibration immediately after the printer is turned ON Select [Execute Immediately] in [Startup Calibration]. When calibration is performed immediately after the printer is turned ON, excessive time is required until the printer is ready to print. If calibration is not automatically performed Calibration may not be performed immediately after the printer is turned ON depending on the inside state of the printer even if you select [Execute Immediately].
Page 88: Cleaning The Fixing Roller Of The Printer
Cleaning the Fixing Roller of the Printer 019A-01W A4 plain paper is required to clean the fixing roller. Have A4 plain paper ready. Load A4 plain paper in the multi-purpose tray. "Loading Paper" NOTE Open the auxiliary tray before cleaning. Click [ ] in the Windows task tray, and then select the printer name.
Page 89 (2) Click [OK]. The paper is fed, and the printer starts cleaning the fixing roller. When the printed paper has smudge marks even if [Fixing Unit Cleaning 1] is performed Perform [Fixing Unit Cleaning 2]. "Performing [Fixing Unit Cleaning 2]" NOTE Cleaning time It takes approximately 130 seconds.
Page 90: Performing [Fixing Unit Cleaning 2]
Performing [Fixing Unit Cleaning 2] 019A-07F A4 plain paper is required to perform [Fixing Unit Cleaning 2]. Have A4 plain paper ready. Load A4 plain paper in the multi-purpose tray. "Loading Paper" NOTE Open the auxiliary tray before cleaning. Click [ ] displayed in the task tray, and then select a printer name.
Page 91 (2) Click [OK]. Then, the cleaning page is printed. Next, clean the fixing roller using the printed cleaning page. If any paper is loaded in the multi-purpose tray, remove it. Load the cleaning page in the multi-purpose tray with the printed side facing down. Press the [ ] (Paper) key.
Page 93: Cleaning The Photosensitive Drum Of The Printer
Cleaning the Photosensitive Drum of the Printer 019A-07H Click [ ] displayed in the task tray, and then select a printer name. )URP WKH >2SWLRQV@ PHQX VHOHFW >8WLOLW\@ >&OHDQLQJ@ Select [Cleaning Type]. (1) Select [Drum Cleaning 1] or [Drum Cleaning 2] depending on the symptoms. (2) Click [OK].
Page 94 NOTE Cleaning time [Drum Cleaning 1]: It takes approximately 93 seconds. [Drum Cleaning 2]: It takes approximately 125 seconds. Cleaning the photosensitive drum cannot be canceled. Please wait until it is completed.
Page 95: Cleaning The Outside Of The Printer
Cleaning the Outside of the Printer 019A-01X Before cleaning the outside of the printer, see "Attention (Cleaning)." Turn the printer OFF, then disconnect the cables or cords from the printer. <How to disconnect the cable or cord> (2) Turn the computer off. USB cable (3) Disconnect the cable from the printer.
Page 96 <How to connect the cable or cord> USB cable Connect to the USB connector on the printer. (1) Plug the power cord to the power socket on the printer. Power cord (2) Plug the power plug into the AC power outlet.
Page 97: Attention (Cleaning)
Attention (Cleaning) 019A-01Y "Important Safety Instructions" also. IMPORTANT Precautions when cleaning the outside of the printer Do not use a cleaning agent other than water or a mild detergent diluted with water, as this may deform or crack the plastic materials in the printer. When using a mild detergent, be sure to dilute it with water.
Page 98: Location Of The Serial Number
Location of the Serial Number 019A-020 The serial number is required for receiving maintenance service. You can find the serial number at the location shown in the following figure. Do not remove the labels on which the serial number is indicated. Rear of the printer Outside view of the packaging box...
Page 99: Printer Installation
Printer Installation 019A-021 When installing the printer, perform the following procedures. Before installing the printer, see "Attention (Printer Installation)." Checking before Installing the Printer Confirming the Supplied "Confirming the Supplied Accessories and Checking the Installation Site" Accessories Checking the Installation Site Removing the "Removing the Packing Materials"...
Page 100: Attention (Printer Installation)
Attention (Printer Installation) 019A-022 "Important Safety Instructions" also. IMPORTANT Protecting the printer from condensation To prevent condensation from forming inside the printer in the following cases, adjust the printer to the ambient temperature and humidity for at least two hours before use. When the room where the printer is installed is heated rapidly When the printer is moved from a cool or dry location to a hot or humid location If water droplets (condensation) form inside the printer, this can result in paper jams or poor print quality.
Page 101 The replacement timing of the included consumables is as follows. Average yield of the toner cartridge: K (Black) Toner Cartridge 550 pages Y (Yellow) Toner Cartridge Average yield of Composite Y (Yellow), M (Magenta), and C (Cyan) toner cartridges: M (Magenta) Toner Cartridge 500 pages C (Cyan) Toner Cartridge The lifetime of the drum cartridge:...
Page 102: Confirming The Supplied Accessories And Checking The Installation Site
Confirming the Supplied Accessories Make sure that all the supplied accessories are contained in the box before installing the printer. If an item is missing or damaged, please contact your local authorized Canon dealer. NOTE This printer includes two "User Software" CD-ROMs.
Page 103 Incorporated Web site. Checking the Installation Site In order to use this printer in a safe and trouble-free manner, install the printer in a place that fulfills the following conditions. Temperature and Humidity Conditions Temperature range 10 to 30°C (50 to 86°F) Humidity range 20 to 80% RH (no condensation) Power Supply Requirements...
Page 104: Removing The Packing Materials
Removing the Packing Materials 019A-024 NOTE Store the packing materials come up during unpacking. The box comes with when you purchased the printer and the packing materials in the box are required when transporting the printer for relocation or maintenance. About the packing materials The packing materials may be changed in form or placement, or may be added or removed without notice.
Page 105 Remove the paper inside the printer. Close the top cover. Check ! Checking if the packing materials are removed Check that the following packing materials are completely removed. Dispose of the left packing materials according to local regulations. Make sure that all the orange tape is completely removed.
Page 106 Close the covers after you finish checking. Next, install the printer. "Installing the Printer"...
Page 107: Installing The Printer
Installing the Printer 019A-025 Carrying the Printer to the Installation Site Carry the printer unit to the installation site. Carry the printer by holding it by the lift handles from the front side. Install the multi-purpose tray. Install the tray cover.
Page 108 Connecting the Power Cord Connect the power cord. NOTE The form of the supplied power cord The form of the supplied power cord may differ from the one in the above illustration. Next, perform the following procedures. "Loading Paper" Load paper. Install the printer "Installing the Printer Driver"...
Page 109: Printing Configuration Page Print
Printing Configuration Page Print 019A-026 Configuration Page Print shows the settings of the printer unit and other current printer information. Configuration Page Print is designed to be printed on A4 paper. Be sure to use A4 paper. Load A4 paper in the multi-purpose tray. "Loading Paper"...
Page 110 If Configuration Page Print is not printed "Printing Cannot Be Performed (USB Connection)" "Printing Cannot Be Performed (via the Print Server)"...
Page 111: Driver Installation
Driver Installation 019A-027 Installing the Printer Driver Uninstalling the Printer Driver...
Page 112: Installing The Printer Driver
Installing the Printer Driver 019A-028 The printer driver is software required for printing with this printer. For details on the system environment required to use the printer driver, see "System Requirements for Printing." The procedure for installing the printer driver varies depending on the system environment. See the following according to your system environment.
Page 113 <Local Installation> You can install the printer driver using the supplied CD-ROM. "Easy Installation" <Download Installation> You can install the printer driver without using the supplied CD-ROM, but by downloading the printer driver from the print server. There are the following two ways to download and install the printer driver. "Installing from the Printer Folder"...
Page 114: Easy Installation
Easy Installation 019A-029 Connect the USB cable. "Connecting the Printer and Computer" If the printer is connected to a client computer via the print server, the USB cable is not required. Turn the computer on, and then log on to Windows as a user with administrative rights. If the automatic setup screen of Plug and Play appears (USB connection) Click [Cancel], turn OFF the printer, and then use this procedure to install the printer driver.
Page 115 If the above screen does not appear "Basic Operations/Various Information for Windows" If the [AutoPlay] dialog box appears Click [Run AUTORUN.EXE]. If the [User Account Control] dialog box appears Click [Yes] or [Continue]. Click [Install]. Read the contents of License Agreement, and then click [Yes].
Page 116 Click [Next]. The subsequent procedure varies depending on your environment. See the appropriate procedure according to your environment. "Easy Installation (USB Connection)" "Easy Installation (via the Print Server)"...
Page 117: Connecting The Printer And Computer
The printer performs bi-directional communication. Operation of the printer when connected via unidirectional communication equipment is not tested, and as a result, Canon cannot guarantee printer operation if the printer is connected using unidirectional print servers, USB hubs or switching devices.
Page 118: Easy Installation (Usb Connection)
Easy Installation (USB Connection) 019A-02C For details on the procedure before selecting an installation method (the procedure before Step 1), see "Easy Installation." Select the method of installation. (1) Select [Install with USB Connection]. (2) Click [Next]. If a message that prompts you to restart the computer appears Restart the computer and install the printer driver again.
Page 119 Wait until the following screen disappears. (It may take a long time to install the printer driver.) If the USB cable is connected but the printer is not automatically recognized "The Printer Is Not Recognized Automatically (Easy Installation)" Confirm that [ ] appears in [Install], and then click [Next].
Page 120 When the installation is complete, an icon and folder for this printer will be created. "After Installation"...
Page 121: Easy Installation (Via The Print Server)
Easy Installation (via the Print Server) 019A-02E For details on the procedure before selecting an installation method (the procedure before Step 1), see "Easy Installation." Select the method of installation. (1) Select [Manually Set Port to Install]. (2) Click [Next]. Click [Add Port].
Page 122 Select a shared printer. (1) Select a shared printer on the print server. (2) Click [OK]. Select whether or not to use the printer as the default printer. (1) If you want to use the printer as the default printer, select the [Set as Default] check box. (2) Click [Next].
Page 123 Click [Yes]. The installation starts. Wait until the following screen disappears. (It may take a long time to install the printer driver.) If the [Printers] dialog box appears Click [Install driver]. Confirm that [ ] appears in [Install], and then click [Next]. If [ ] appears...
Page 124 "You Cannot Install the Printer Driver" Restart your computer. (1) Select the [Restart Computer Now] check box. (2) Click [Restart]. When the following screen appears, you can remove the CD-ROM. When the installation is complete, an icon and folder for this printer will be created. "After Installation"...
Page 125: After Installation
The icon does not appear if you did not restart your computer after the printer driver installation. [All Programs] or [Programs] under the [Start] menu [Canon Printer Uninstaller] - [Canon LBP7010C 7018C Uninstaller] Use this option when uninstalling the printer driver.
Page 126 This icon does not appear if you install the printer driver using a method other than Easy Installation. If the icons and folders are not added The installation is not completed properly. "You Cannot Install the Printer Driver" and install the printer driver again.
Page 127: Installing With Plug And Play
Installing with Plug and Play 019A-02H If you are using Windows 7 or Server 2008 R2, install the printer driver in "Easy Installation." (You may not be able to install the printer driver properly due to the Windows restriction even after detecting the printer with Plug and Play.) Connect the USB cable.
Page 128 You may not be able to install the printer driver properly due to the Windows restriction even after detecting the printer with Plug and Play. Click [Close], and then reinstall the printer driver in "Easy Installation." Follow the on-screen instructions to install the printer driver. NOTE When selecting the file or folder in which the printer driver is included.
Page 129 If you are not sure whether you are using 32-bit Windows Vista/Server 2008 or 64-bit Windows Vista/Server 2008, "Basic Operations/Various Information for Windows." If the screen for selecting the printer driver appears Even if which printer driver is selected, there is no problem with the installation because the same printer driver is installed.
Page 130: Uninstalling The Printer Driver
Uninstalling the Printer Driver 019A-02J The process of removing the printer driver to restore the computer to the same state as before the printer driver was installed is referred to as uninstallation. To uninstall the printer driver, perform the following procedure. If a USB cable is connected, turn OFF the printer and computer, and then remove the USB cable.
Page 131 If this printer is not displayed Click [Delete]. Click [Yes]. The uninstallation starts. Wait until the following screen disappears. (It may take a long time to uninstall the printer driver.) When the following screen appears, click [Yes] or [Yes To All]. Click [Exit].
Page 132 Open the printer folder. "Basic Operations/Various Information for Windows" Confirm that the icon for this printer is not found. IMPORTANT If the icon for this printer is displayed 1. Right-click the icon, and then select [Remove device] or [Delete] from the pop-up menu. 2.
Page 133 Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. Click [Additional Software Programs]. If the above screen does not appear "Basic Operations/Various Information for Windows" If the [AutoPlay] dialog box appears Click [Run AUTORUN.EXE]. If the [User Account Control] dialog box appears Click [Yes] or [Continue].
Page 134 Click [Uninstall] to start the uninstallation. Please wait a moment until the uninstallation is complete. (It may take a long time to uninstall the printer driver.) Click [Exit]. Click [Back].
Page 135 Click [Exit]. When the following screen appears, you can remove the CD-ROM.
Page 136: Starting The Uninstaller From [Control Panel]
From the [Start] menu, select [Control Panel], and then double-click [Programs and Features]. Perform the following procedure. (1) Select [Canon LBP7010C/7018C]. (2) Click [Change/Remove]. (1) Select [Canon LBP7010C/7018C]. (2) Click [Uninstall/Change]. If [Canon LBP7010C/7018C] is not listed "Starting the Uninstaller from the CD-ROM"...
Page 137 If the [User Account Control] dialog box appears Click [Yes] or [Continue].
Page 138: Basic Printer Operations
Basic Printer Operations 019A-02L Usable Paper Precautions for Paper Printable Area Paper Loading and Output Loading Paper Basic Printing Procedure How to Use Help Canceling a Job Checking the Printer Status...
Page 139: Usable Paper
Usable Paper 019A-02R The following shows the paper sizes that can be used with this printer. Paper Type Paper Size Setting for [Paper Type] Legal Letter Plain paper *3 *4 [Plain Paper] (Default) (64 to 82 g/m²) Executive Statement Foolscap Custom Paper Size Legal Letter...
Page 140 Letter Heavy paper [Heavy Paper 1] (92 to 130 g/m²) Executive Statement Foolscap Custom Paper Size Legal Letter Heavy paper [Heavy Paper 2] (131 to 163 g/m²) Executive Statement Foolscap Custom Paper Size Transparency [Transparency] (black and white printing only) Letter Letter Label...
Page 141 The setting is located in the [Paper Source] sheet in the printer driver. Recycled paper can be also used. If you want to print paper of 64 to 69 g/m², you can specify either of [Plain Paper] or [Plain Paper L]. If you want to print paper of 76 to 82 g/m², you can specify either of [Plain Paper] or [Plain Paper H].
Page 142: Precautions For Paper
Precautions for Paper 019A-02S Paper Which Requires Attention Before Use When using the following types of paper, this may cause influence to the printout results or printer in some cases. Paper that was stored poorly Creased or folded paper Torn or damaged paper Wrinkled paper Curled paper Wet or moist paper...
Page 143 Storing Paper The quality of paper may deteriorate if stored improperly even when the paper meets the normal specifications. Inferior paper may cause misfeeds, paper jams, or deterioration in print quality. How to store paper Observe the following guidelines when storing and handling paper. Store paper on a flat surface.
Page 144: Printable Area
Printable Area 019A-02U NOTE If you want to extend the printable area Specify the following settings in the printer driver. 1. Click [Advanced Settings] in the [Finishing] sheet. 2. Set [Expand Print Region and Print] to [On]. Depending on the print data to be printed, the edge of paper may be missing partly during printing or may blot during color printing.
Page 145: Paper Loading And Output
Paper Loading and Output 019A-02W This printer has the following paper source and output destination. "Loading Paper" Paper Source (A): Multi-purpose Tray Outputs paper with the printed side facing down. Open the auxiliary tray before printing. Output (B): Output Tray Destination Paper Capacity of the Paper Source and Output Destination Paper Source...
Page 146: Loading Paper
Loading Paper 019A-02Y For details on the paper that you can load, "Usable Paper." Before loading paper, see "Attention (Paper Loading)." Remove the tray cover. Slide the paper guides a little wider and longer than the actual paper size. You can slide both sides of the paper guides by holding the lock release lever (A). Gently load paper with the printing side facing up until it touches the back of the tray.
Page 147 from Short Edge] in the [Paper Source] sheet in the printer driver when printing. (Printing speed drops by loading paper in portrait orientation when printing on plain paper.) IMPORTANT When loading envelopes "Printing on Envelopes" and load the paper in the correct orientation. NOTE When loading paper with a letterhead or logo "Paper Loading...
Page 148 paper guides. Install the tray cover. For details on the basic printing procedure, see "Basic Printing Procedure." If printing custom size paper, you need to register the custom paper size in the printer driver previously. "Registering a Custom Paper Size" In cases such as where paper runs out during printing, the (Paper) indicator (orange) blinks.
Page 149: Attention (Paper Loading)
Attention (Paper Loading) 019A-07J "Important Safety Instructions" also. IMPORTANT Precautions when loading paper Load the paper so that it is straight. If the rear edge of the paper stack is not properly aligned, this may result in misfeeds or paper jams. If the paper is curled or folded at corners, flatten it before loading it in the printer.
Page 150: Basic Printing Procedure
Basic Printing Procedure 019A-031 This section describes the basic procedure for printing from an application, taking Adobe Reader as an example. The printing procedure may differ depending on the application you are using. Before printing, see "Attention (Basic Printing)." Load paper in the multi-purpose tray. "Loading Paper"...
Page 151 (1) Select this printer. You can change the printer name in the printer folder ( "Basic Operations/Various Information for Windows"). (2) Configure the printing preferences. Click [Properties]. Specify the settings for [Page Size] and [Output Size]. (1) Display the [Page Setup] sheet. (2) Select the page size of the document created by an application.
Page 152 IMPORTANT If the [Page Size] setting and [Output Size] setting are different The print is automatically reduced or enlarged to fit on the page. Specify the setting for [Paper Type]. (1) Display the [Paper Source] sheet. (2) Select the type of the paper loaded in the paper source. Specify the setting according to the paper type as follows.
Page 153 Coated paper (210 to 220 g/m²) [Coated Paper 3] If you want to print paper of 64 to 69 g/m², you can specify either of [Plain Paper] or [Plain Paper L]. If you want to print paper of 76 to 82 g/m², you can specify either of [Plain Paper] or [Plain Paper H]. If you want to print paper of 92 to 100 g/m², you can specify either of [Plain Paper H] or [Heavy Paper If you want to improve the toner fixation when printed with [Envelope] selected, select [Envelope H].
Page 154: Attention (Basic Printing)
Attention (Basic Printing) 019A-032 NOTE Install the printer driver. The printer driver is software required for printing with this printer. Before printing, install the printer driver. "Installing the Printer Driver" When printing on custom size paper You need to register the custom paper size in the printer driver previously. "Registering a Custom Paper Size"...
Page 155: How To Use Help
How to Use Help 019A-033 For details on each setting in the printer driver or the Printer Status Window, see the instructions in Help. Navigation pane Select a topic for your desired option. [Contents] sheet The titles of the sheets, dialog boxes, and so on are listed. Select a sheet, dialog box, and others for your desired option.
Page 157: Canceling A Job
Canceling a Job 019A-034 You can cancel a print job using either of the following methods. You cannot cancel another user's job. (For the print server environment, you can cancel print jobs on the print server.) Selecting and Canceling a Print Job When printing multiple jobs, you can select a job and cancel it using the print queue (a function of Windows).
Page 158: Selecting And Canceling A Print Job
Selecting and Canceling a Print Job 019A-035 Display the print queue. When displaying Help from the Printer Status Window 1. Click [ ] in the Windows task tray, and then select the printer name. 2. Click [ ] (Print Queue). When displaying from the printer folder 1.
Page 159 If a print job does not appear Another user's job is not displayed. (For the print server environment, all print jobs are displayed on the print server.) NOTE For details on the print queue See Windows Help. Clicking [Yes] cancels the print job. If you cannot cancel a job You cannot cancel the job whose pages are in the process of printing.
Page 160: Canceling A Job Being Printed With One Click
Canceling a Job Being Printed with One Click 019A-036 Click [ ] in the Windows task tray, and then select the printer name. Clicking [ ] (Cancel Job) cancels the print job. If you cannot cancel a job You cannot cancel the job whose pages are in the process of printing. You cannot cancel another user's job.
Page 161: Checking The Printer Status
Checking the Printer Status 019A-037 You can check the current printer status using the Printer Status Window. "Printer Status Window" The Printer Status Window shows the current printer status with messages, animations, and icons. If you find any problems with the printer, check the Printer Status Window.
Page 162: Printing On Various Types Of Paper
Printing on Various Types of Paper 019A-038 Printing on Plain Paper, Heavy Paper, or Index Card Printing on Transparencies (Black and White Printing Only) Printing on Labels Printing on Envelopes Printing on Coated Paper Printing on Custom Size Paper Paper Loading Orientation...
Page 163: Printing On Plain Paper, Heavy Paper, Or Index Card
Printing on Plain Paper, Heavy Paper, or Index Card 019A-039 Confirming usable paper This printer can print plain paper (60 to 100 g/m²) and heavy paper (92 to 163 g/m²) of the following sizes or Index Card. Standard sizes A4, B5, A5, Legal, Letter, Executive, Statement, Foolscap, and 16K Custom paper sizes Width 76.2 to 215.9 mm, Length 127.0 to 355.6 mm Recycled paper can be also used.
Page 164: Printing On Transparencies (Black And White Printing Only)
Printing on Transparencies (Black and White Printing Only) 019A-03A Confirming usable transparencies This printer can use the following sizes of transparencies. Standard sizes A4, Letter Transparencies can only be printed in black and white. Loading transparencies Load transparencies in the multi-purpose tray. "Loading Paper"...
Page 165: Printing On Labels
Printing on Labels 019A-03C Confirming usable labels This printer can use the following sizes of labels. Standard sizes A4, Letter, and 16K Custom paper sizes Width 76.2 to 215.9 mm, Length 127.0 to 355.6 mm Using the following types of labels may result in paper jams that are difficult to clear or may result in damage to the printer.
Page 166: Printing On Envelopes
Printing on Envelopes 019A-03E Confirming usable envelopes This printer can use the following envelopes. Using the following types of envelopes may result in paper jams that are difficult to clear or may result in damage to the printer. Envelopes with fasteners or snaps Envelopes with address windows Envelopes with adhesive on the surface Wrinkled or creased envelopes...
Page 167 surface, and then flatten them to release envelopes and flatten curls as envelopes on a flat any remaining air. shown in the figure. surface. Then, press the edges tightly. Printing from an application After loading envelopes, perform printing. "Basic Printing Procedure" Do not print on the reverse side (glued side) of envelopes.
Page 168: Printing On Coated Paper
Printing on Coated Paper 019A-07K Confirming usable coated paper This printer can use the following sizes of coated paper (100 to 130 g/m², 155 to 165 g/m², 210 to 220 g/m²). Standard sizes A4, Letter, and 16K Custom paper sizes Width 76.2 to 215.9 mm, Length 127.0 to 355.6 mm NOTE When using custom paper sizes...
Page 169: Printing On Custom Size Paper
Printing on Custom Size Paper 019A-03F Confirming usable custom size paper You can use custom size paper that is 76.2 to 215.9 mm wide and 127.0 to 355.6 mm long with this printer. Loading custom size paper Load paper in the multi-purpose tray. "Loading Paper"...
Page 170: Registering A Custom Paper Size
Registering a Custom Paper Size 019A-03H Open the printer folder. "Basic Operations/Various Information for Windows" Right-click the icon for this printer, then select [Printing Preferences] from the pop-up menu. Display the [Custom Paper Size Settings] dialog box. (1) Display the [Page Setup] sheet. (2) Click [Custom Paper Size].
Page 171 Specify the custom paper size. Enter the name of the custom paper size to be added. You can enter up to 31 [Name of Custom Paper Size] characters. [Unit] Select the unit to be used when setting the custom paper size. Specify the height and width of the custom paper size ([Height] [Width]).
Page 172: Paper Loading Orientation
Paper Loading Orientation 019A-03J To print paper with letterheads or logos, load the paper in the proper orientation as follows. When printing on envelopes, see "Printing on Envelopes." : Feeding direction) Portrait Layout Landscape Layout Paper size other than A5 paper size A5 paper size (Portrait orientation) (With the printing side facing up)
Page 173: Useful Printing Functions
Useful Printing Functions 019A-03K Displaying the Setting Screen Scaling Print Output Layout Printing (N-page Print) Printing an Image Larger than A4 (Poster Printing) Adding a Watermark to a Document to Be Printed (Watermark Printing) Printing Borders, the Printing Date, and so on Printing a Color Document in Black and White Combining Data before Printing Changing the Output Method According to the Print Data or Number of Copies...
Page 174: Displaying The Setting Screen
Displaying the Setting Screen 019A-03L You can specify the various printing preferences in the setting screen of the printer driver. There are the following methods to display the setting screen. Displaying from an application The specified settings apply only to data to be printed from the same application. Exiting the application resets the changed settings to the default settings.
Page 175 Right-click the icon for this printer, and then select [Printer properties] or [Properties] from the pop-up menu. NOTE For details on the settings See Help. "How to Use Help" About the sheets displayed by Windows The following sheets are displayed by Windows. For more details, see Windows Help. [General] sheet [Sharing] sheet [Ports] sheet...
Page 176: Scaling Print Output
Scaling Print Output 019A-03U You can print with automatic scaling according to the paper size or arbitrary scaling. Display the setting screen of the printer driver. "Displaying the Setting Screen" Specify the settings for scaling. When printing with automatic scaling according to the paper size (1) Display the [Page Setup] sheet.
Page 177 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 178: Layout Printing (N-Page Print)
Layout Printing (N-page Print) 019A-03W You can print multiple pages on one sheet. This is a printing method which is referred to as intensive printing or N-page Print. IMPORTANT About the application function to print a document as a collated set of copies Some applications provide a function to print a document as a collated set of copies.
Page 179 "The Printer Driver Settings Cannot Be Changed" NOTE Using Preview to specify the setting You can also specify a page layout by clicking within the document image on Preview when [ ] is selected. (Using Preview to be able to specify is [2 on 1] and [4 on 1] only.) Specify the page order layout on paper.
Page 180: Printing An Image Larger Than A4 (Poster Printing)
Printing an Image Larger than A4 (Poster Printing) 019A-03X You can enlarge and divide a single page image to print it out on multiple sheets of paper. You can make one large poster by joining these printouts together. Display the setting screen of the printer driver. "Displaying the Setting Screen"...
Page 181 For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 182: Adding A Watermark To A Document To Be Printed (Watermark Printing)
Adding a Watermark to a Document to Be Printed (Watermark Printing) 019A-040 You can superimpose watermarks (such as [COPY] and [DRAFT]) over the documents created by an application. Additionally, you can add new watermarks and edit or delete the added watermarks. Display the setting screen of the printer driver.
Page 183 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 184: Adding, Editing, Or Deleting A Watermark
Adding, Editing, or Deleting a Watermark 019A-041 Display the [Edit Watermark] dialog box. (1) Display the [Page Setup] sheet. (2) Select the [Watermark] check box. (3) Click [Edit Watermark]. If you cannot select the [Watermark] check box "The Printer Driver Settings Cannot Be Changed"...
Page 185 When editing a watermark (1) Select a watermark you want to edit from [Watermark List]. (2) Edit the watermark. You cannot edit the default watermarks. For more details on each setting, see Help. "How to Use Help" When deleting a watermark (1) Select a watermark you want to delete from [Watermark List].
Page 186 Click [OK]. Then, the [Page Setup] sheet reappears.
Page 187: Printing Borders, The Printing Date, And So On
Printing Borders, the Printing Date, and so on 019A-042 You can print a border, the date, and page numbers on the document to be printed. Display the setting screen of the printer driver. "Displaying the Setting Screen" Display the [Page Options] dialog box. (1) Display the [Page Setup] sheet.
Page 188 For more details on each setting, see Help. "How to Use Help" (2) Click [OK]. Then, the [Page Setup] sheet reappears. Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 189: Printing A Color Document In Black And White
Printing a Color Document in Black and White 019A-07L Color documents can be printed in black and white using only black toner. It is convenient if you use this option when printing a test page of color documents. Display the setting screen of the printer driver. "Displaying the Setting Screen"...
Page 190 : [Black and White] : [Color] Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 191: Combining Data Before Printing
Combining Data before Printing 019A-043 You can combine two or more data into one. You can also change the settings for the combined print data and edit print data of different applications. You can also preview the print data. Display the setting screen of the printer driver from an application. "Displaying the Setting Screen"...
Page 192 The list of print data is displayed in the [Canon PageComposer] dialog box. NOTE To specify the setting to always display the [Canon PageComposer] dialog box when performing printing Set [Output Method] to [Edit and Preview] as a default value for printing preferences, and then select the [Lock] check box.
Page 193 When the following screen appears, read the contents, and then click [OK]. Perform the following procedure. (1) Enter the name of the combined print data. (2) Click [Combine]. Print the combined print data. (1) Select the combined print data. (2) Select [Print] from the [File] menu. Then the printer starts printing.
Page 194 Combined print data are not saved. After the combined print data is printed, the print data is deleted from Canon PageComposer. The print data is also deleted if Canon PageComposer is closed without printing the print data. For more details on Canon PageComposer See Help for Canon PageComposer.
Page 195: Changing The Output Method According To The Print Data Or Number Of Copies
Changing the Output Method According to the Print Data or Number of Copies 019A-044 Printing Data with Different Orientations in the Same Data Printing with a Gutter Selecting the Paper Output Method Printing with the Page 180 Degrees Rotated...
Page 196: Printing Data With Different Orientations In The Same Data
Printing Data with Different Orientations in the Same Data 019A-045 When printing a document with pages in different orientations in the same data, you can specify the paper alignment and gutter settings for output. Display the setting screen of the printer driver. "Displaying the Setting Screen"...
Page 197 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 198: Printing With A Gutter
Printing with a Gutter 019A-046 You can specify a gutter of 0 to 30 mm for the paper to be printed. When a gutter is specified, the position of the page image is adjusted to make room for the gutter. At this point, you can select whether to reduce the image size to fit the remaining space.
Page 199 Set the gutter. (1) Click [Gutter]. (2) Specify each setting. For more details on each setting, see Help. "How to Use Help" (3) Click [OK]. Then, the [Finishing] sheet reappears. Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 200: Selecting The Paper Output Method
Selecting the Paper Output Method 019A-047 You can select the paper output method before printing. <If you do not specify the paper output method> <If you collate the printouts> Printouts of a complete job are grouped. Printouts of a complete job are collated. Display the setting screen of the printer driver.
Page 201 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 202: Printing With The Page 180 Degrees Rotated
Printing with the Page 180 Degrees Rotated 019A-048 You can print with the print data rotated 180 degrees when the orientation of the paper loaded in a paper source differs from the orientation of the document. This option is useful for printing envelopes and index dividers that can be fed only in specific orientations. Display the setting screen of the printer driver.
Page 203 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 204: Adjusting The Image Quality Or Colors
Adjusting the Image Quality or Colors 019A-049 Performing Printing Appropriate for Particular Print Data Correcting Rough-Textured Images Adjusting the Toner Density Printing with Brightness and Contrast Adjusted Adjusting the Color Matching the Color with the Screen...
Page 205: Performing Printing Appropriate For Particular Print Data
Performing Printing Appropriate for Particular Print Data 019A-04A Selecting the appropriate mode for the contents of the document allows you to perform printing with appropriate setting. For example, if selecting [Photos] when printing a photo, the setting for printing preferences are changed to the optimum settings for printing photos.
Page 206: Correcting Rough-Textured Images
Correcting Rough-Textured Images 019A-04C If image data such as photographic images are enlarged in size in an application and printed, the printed images may look rough or jagged. You can correct and smooth out this kind of low-resolution image data. Display the setting screen of the printer driver.
Page 207 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 208: Adjusting The Toner Density
Adjusting the Toner Density 019A-04E You can print with toner density adjusted. Display the setting screen of the printer driver. "Displaying the Setting Screen" Display the [Advanced Settings] dialog box. (1) Display the [Quality] sheet. (2) Click [Advanced Settings]. Display the [Toner Density Details] dialog box. (1) Select [Toner Density].
Page 209 Adjust the toner density. (1) Adjust the density by dragging the slider of each color horizontally. You can also adjust the toner density of each color for each density range. "Adjusting the Toner Density of Each Color for Each Density Range" (2) Click [OK].
Page 210: Adjusting The Toner Density Of Each Color For Each Density Range
Adjusting the Toner Density of Each Color for Each Density Range 019A-07R Click [Fine Adjust Density]. Adjust the toner density of each color for each density range. (1) Display the sheet of the colors that you want to adjust. (2) Adjust the density by dragging the slider of each density range horizontally. (3) Click [OK].
Page 211 [Low]...
Page 212: Printing With Brightness And Contrast Adjusted
Printing with Brightness and Contrast Adjusted 019A-04F You can print with the brightness and contrast adjusted. Display the setting screen of the printer driver. "Displaying the Setting Screen" Display the [Color Settings] dialog box. (1) Display the [Quality] sheet. (2) Select the [Manual Color Settings] check box. (3) Click [Color Settings].
Page 213 Click [OK]. Then, the [Quality] sheet reappears. Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
Page 214: Adjusting The Color
Adjusting the Color 019A-07S You can perform color printing with the color adjusted. This section describes the procedure for adjusting the color when printing in the printer driver. Perform calibration when the colors have changed and the data is not printed in the correct colors (specified colors). "Adjusting Color (Calibration)"...
Page 215 (1) Display the [Color Adjustment] sheet. (2) Adjust the colors by moving [Preview Image] at the center of the Adjustment Grid horizontally and vertically. When [Preview Image] is in the center, the image has not been adjusted. A sample image after adjustment is displayed in [Preview]. Move [Preview Image] by either of the following procedures.
Page 216: Matching The Color With The Screen
Matching the Color with the Screen 019A-07U The methods for adjusting the color on the screen (RGB) and in the printer (YMC) are different. Therefore, color in a photo and so on viewed on the screen may not match that of the printout. Using the color matching function to correct color of a printout, you can adjust the color of the printout to more closely match the color you see on the screen.
Page 217 Using the Matching Function to Correct Color Using the color matching function, you can adjust the color of the printout to more closely match the color you see on the screen. Correcting Color by Adjusting Brightness (Gamma Adjustment) You can adjust the brightness of the printout results without spoiling the lightest parts and darkest parts of the image data.
Page 218 The profiles registered in your computer are displayed. About [Application Color Matching Priority] If the check box is cleared, you can prioritize the color matching process specified in the printer driver. If you want to prioritize the color matching in the application, select the check box. 3.
Page 219: Registering The Printing Preferences
Registering the Printing Preferences 019A-04H Changing the Default Values for Printing Preferences Change the default values for printing preferences which apply to all data. For example, if you perform layout printing frequently, you do not need to change the settings each time you print by changing the default values for [Page Layout].
Page 220: Changing The Default Values For Printing Preferences
Changing the Default Values for Printing Preferences 019A-04J Open the printer folder. "Basic Operations/Various Information for Windows" Right-click the icon for this printer, then select [Printing Preferences] from the pop-up menu. Change the printing preferences in the [Page Setup], [Finishing], [Paper Source], and [Quality] sheets. The settings changed here become the default values.
Page 221 Confirm the settings, then click [OK]. The printer folder reappears.
Page 222: Saving Frequently Used Printing Preferences (Adding/Editing/Deleting A "Profile")
Saving Frequently Used Printing Preferences (Adding/Editing/Deleting a "Profile") 019A-04K Adding a "Profile" Display the setting screen of the printer driver. "Displaying the Setting Screen" Specify the printing preferences in the [Page Setup], [Finishing], [Paper Source], and [Quality] sheets. The contents specified here is registered in "Profiles." For more details on the settings, see Help.
Page 223 Specify information about a "Profile." [Name] Enter the name for "Profiles." Up to 31 characters can be entered. [Icon] You can select the icon for the "Profile." [Comment] Enter the comment for the "Profile." Up to 255 characters can be entered. [View Settings] Display the [View Settings] dialog box.
Page 224 If you cannot click [Edit] ""Profiles" Cannot Be Selected or Edited" Edit information about a "Profile." For more details on the settings, see Help. "How to Use Help" Click [OK]. The setting screen of the printer driver reappears. Deleting an Added "Profile" Display the setting screen of the printer driver.
Page 225 If you cannot click [Edit] ""Profiles" Cannot Be Selected or Edited" Delete a "Profile." (1) Select a "Profile" you want to delete. (2) Click [Delete]. You cannot delete the default "Profiles" or a "Profile" which is being selected in the setting screen of the printer driver.
Page 226: Selecting A "Profile
Selecting a "Profile" 019A-04L Display the setting screen of the printer driver. "Displaying the Setting Screen" Select a "Profile." If the printer name is changed, any added "Profiles" cannot be used. To use the added "Profile", change the printer name to its previous one. If you cannot select a "Profile"...
Page 227: Using The Printer In The Print Server Environment
Using the Printer in the Print Server Environment 019A-04R Print Server Environment Configuring the Print Server Checking the Settings of Your Network Installation on Clients Installing from the Printer Folder Installing from [Windows Explorer]...
Page 228: Print Server Environment
Print Server Environment 019A-04S If you use the printer in the print server environment, you can perform printing from other computers (clients) that are not directly connected to this printer. The computer directly connected to the printer is called "print server", and the other computers which use the printer via the print server are called "clients."...
Page 229 Precautions when downloading and installing the printer driver If a 64-bit operating system is running on the print server, the download installation for a client computer on which any of the following 32-bit operating systems is running is not supported due to the Windows restriction. Windows 2000 Windows XP (on which no service pack or SP1 is installed) Windows Server 2003 (on which no service pack is installed)
Page 230: Configuring The Print Server
Configuring the Print Server 019A-04U Before configuring the print server, check the settings of your network environment. "Checking the Settings of Your Network" Open the printer folder. "Basic Operations/Various Information for Windows" Display the [Sharing] sheet. Right-click the icon for this printer, and then select [Sharing] from the pop-up menu. 1.
Page 231 If the [User Account Control] dialog box appears, click [Continue]. Next, install the additional driver using the following procedure. Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer, and then click [Additional Drivers]. If CD-ROM Setup appears, click [Exit]. NOTE When updating an additional driver (replacement driver) Perform the following procedure.
Page 232 (2) Click [OK]. Select the additional driver as follows according to the operating system on the print server. Print Server Additional Driver to Be Selected 32-bit operating system Select the [x64] check box. 64-bit operating system Select the check box for [Windows 2000, Windows XP and Windows Server 2003] in the [Version] column.
Page 233 (1) Select the INF file. (2) Click [Open]. Click [OK] to start the installation of the additional driver. Wait a moment until the [Sharing] sheet automatically reappears. (It may take a long time to install the additional driver.) If the [User Account Control] dialog box appears Click [Yes].
Page 234 [State] or the printer icon change to those for the sharing settings. IMPORTANT To clear the printer sharing settings Clear it using the following procedure. Select [Not shared] in the [Sharing] sheet. Select [Do not share this printer] in the [Sharing] sheet. Clear the [Share this printer] check box in the [Sharing] sheet.
Page 235: Checking The Settings Of Your Network
Checking the Settings of Your Network 019A-04W Before configuring the print server, check the settings of your network environment using the following procedure. Perform the following procedure. )URP WKH >6WDUW@ PHQX VHOHFW >6HWWLQJV@ >1HWZRUN DQG 'LDO8S &RQQHFWLRQV@ )URP WKH >6WDUW@ PHQX VHOHFW >&RQWURO 3DQHO@ DQG WKHQ FOLFN >1HWZRUN DQG ,QWHUQHW &RQQHFWLRQV@ >1HWZRUN &RQQHFWLRQV@ )URP WKH >6WDUW@ PHQX VHOHFW >&RQWURO 3DQHO@ DQG WKHQ FOLFN >9LHZ QHWZRUN VWDWXV DQG WDVNV@ >0DQDJH QHWZRUN...
Page 236 If the [User Account Control] dialog box appears Click [Yes] or [Continue]. Make sure that [File and Printer Sharing for Microsoft Networks] is selected. (1) Make sure that the [File and Printer Sharing for Microsoft Networks] check box is selected. (If the check box is not selected, select it.) (2) Click [OK].
Page 237: Installation On Clients
Installation on Clients 019A-04X There are two ways to install the printer driver on client computers: Local installation and download installation. Local Installation You can install the printer driver using the supplied CD-ROM. "Easy Installation" Download Installation You can install the printer driver without using the supplied CD-ROM, but by downloading the printer driver from the print server.
Page 238: Installing From The Printer Folder
Installing from the Printer Folder 019A-04Y The procedure for installing the printer driver from the printer folder varies depending on your operating system. See the following according to your operating system. Windows Vista, 7, and Server 2008 Windows XP and Server 2003 Windows 2000 Windows Vista, 7, and Server 2008 Turn the computer on, and then log on to Windows.
Page 239 Click [The printer that I want isn't listed]. Perform the following procedure. (1) Select [Select a shared printer by name]. (2) Click [Next]. Select a shared printer.
Page 240 (1) Select a shared printer on the print server. (2) Click [Select]. NOTE Specifying the network path directly Specify the network path as "\\the print server name (the computer name of the print server)\the printer name." Click [Install driver]. If the [User Account Control] dialog box appears Click [Yes] or [Continue].
Page 241 Click [Finish]. If you want to print a test page, click [Print a test page]. When [Set as the default printer] is displayed, select whether or not to use the printer as the default printer. (Windows 7 and Server 2008 R2) Windows XP and Server 2003 Turn the computer on, and then log on to Windows.
Page 242 Click [Next]. Select a printer type. (1) Select [A network printer, or a printer attached to another computer]. (2) Click [Next]. Perform the following procedure. (1) Select [Connect to this printer]. (2) Click [Next].
Page 243 Select a shared printer. (1) Select a shared printer on the print server. (2) Click [Next]. If the [Connect to Printer] dialog box appears Follow the directions in the message. NOTE Specifying the network path directly Specify the network path as "\\the print server name (the computer name of the print server)\the printer name." When the following screen appears, select whether or not to use this printer as the default printer.
Page 244 Click [Finish]. Windows 2000 Turn the computer on, and then log on to Windows. Open the printer folder. "Basic Operations/Various Information for Windows" Double-click [Add Printer].
Page 245 Click [Next]. Select a printer type. (1) Select [Network printer]. (2) Click [Next]. Perform the following procedure. (1) Select [Type the printer name, or click Next to browse for a printer]. (2) Click [Next].
Page 246 Select a shared printer. (1) Select a shared printer on the print server. (2) Click [Next]. NOTE Specifying the network path directly Specify the network path as "\\the print server name (the computer name of the print server)\the printer name." Select whether or not to use the printer as the default printer.
Page 247: Installing From [Windows Explorer]
Installing from [Windows Explorer] 019A-050 Turn the computer on, and then log on to Windows. Display [Windows Explorer]. )URP WKH >6WDUW@ PHQX VHOHFW >$OO 3URJUDPV@ RU >3URJUDPV@ >$FFHVVRULHV@ >:LQGRZV ([SORUHU@ Perform the following procedure. (1) Select the print server from [Network] or [My Network Places]. (2) Double-click the shared printer icon or drag and drop the icon into the printer folder.
Page 248: Troubleshooting
Troubleshooting 019A-051 Printer Unit Problems Printing Cannot Be Performed The Printer Takes a Long Time to Start the Print Job The Printer Pauses during Printing, and then Printing Repeatedly Starts and Stops You Cannot Turn the Printer ON Steam Is Emitted from the Printer Output Area The Adobe Type Manager (ATM) Font Cannot Be Used Driver Problems You Cannot Install the Printer Driver...
Page 249: Printing Cannot Be Performed
Printing Cannot Be Performed 019A-052 The solutions for when printing cannot be performed vary depending on your environment. See the solutions according to your environment. If You Are Using the Printer by Direct Connection "Printing Cannot Be Performed (USB Connection)" If You Are Using the Printer in the Print Server Environment "Printing Cannot Be Performed (USB Connection)"...
Page 250: Printing Cannot Be Performed (Usb Connection)
Printing Cannot Be Performed (USB Connection) 019A-053 If you cannot print when the printer is connected to the computer by a USB cable, check the problem following the questions below. <Question 1> Is the printer turned ON? (Is the (Power) indicator on?) To <Question 2>...
Page 251 If you are using a hub, connect the printer to the computer directly. If you are using a long USB cable, replace it with the short one. Connected If you have another USB cable, use it. If printing is not performed, proceed to <Question 4>. Connect the cable properly.
Page 252 If printing does not work, proceed to <Question 9>. <Question 9> Uninstall the USB class driver, and then install the printer driver again. "Uninstalling the USB Class Driver" "Uninstalling the Printer Driver" "Installing the Printer Driver" If printing does not work, contact your local authorized Canon dealer.
Page 253: Printing Cannot Be Performed (Via The Print Server)
Printing Cannot Be Performed (via the Print Server) 019A-054 If you cannot print when the printer is used via the print server, check the problem following the questions below. <Question 1> Is the printer turned ON? (Is the (Power) indicator on?) To <Question 2>...
Page 254 Can be connected To <Question 5> "The Print Server for Connection Cannot Be Found" Cannot be connected "The Shared Printer Cannot Be Accessed" <Question 5> Check the following points. The print server is connected to the network properly. The additional driver (alternate driver) is updated properly. "Configuring the Print Server"...
Page 255 &KDQJH WKH LQVWDOODWLRQ PHWKRG WR WKH ORFDO LQVWDOODWLRQ LQVWDOOLQJ WKH SULQWHU GULYHU ZLWK WKH &'520 If printing does not work, proceed to <Question 9>. <Question 9> Can another client print? Printable Make resident software invalid including security software. Not printable Contact your local authorized Canon dealer.
Page 256: The Print Server For Connection Cannot Be Found
The Print Server for Connection Cannot Be Found 019A-055 Perform one of the following solutions according to the cause. <Cause 1> The LAN cable is not connected properly. Solution Connect the print server to the client computer with the LAN cable properly. <Cause 2>...
Page 257: The Shared Printer Cannot Be Accessed
The Shared Printer Cannot Be Accessed 019A-056 Perform one of the following solutions according to the cause. <Cause 1> The user of the computer to be used is not registered, or the password is not specified. Register the user of the computer to be used or specify the password on the print server. Solution For more details, ask your network administrator.
Page 258: The Printer Takes A Long Time To Start The Print Job
The Printer Takes a Long Time to Start the Print Job 019A-057 <Cause 1> The printer stops until temperature inside the printer is lowered so that the print quality is maintained (especially after paper with a narrower width is printed). Please wait a moment.
Page 259: The Printer Pauses During Printing, And Then Printing Repeatedly Starts And Stops
The Printer Pauses during Printing, and then Printing Repeatedly Starts and Stops 019A-07W <Cause> If the printer is used continuously for an extended period of time, the internal temperature of the printer increases, activating a safety mechanism and pausing printing temporarily.
Page 260: You Cannot Turn The Printer On
You Cannot Turn the Printer ON 019A-058 Perform one of the following solutions according to the cause. <Cause 1> The power plug is unplugged from the AC power outlet. Solution Plug the power plug into the AC power outlet. <Cause 2> The printer is plugged to an extension cord or multiple power strip. Solution Plug the power plug directly into an AC power outlet.
Page 261: Steam Is Emitted From The Printer Output Area
Steam Is Emitted from the Printer Output Area 019A-059 <Cause> Moisture in the paper evaporated due to the heat generated when the toner fixes. (particularly when the room temperature is low). Although this is not a malfunction, you can prevent the steam emission by replacing the paper with new paper in an unopened package.
Page 262: The Adobe Type Manager (Atm) Font Cannot Be Used
The Adobe Type Manager (ATM) Font Cannot Be Used 019A-05A <Cause> The printer does not support the Adobe Type Manager (ATM) font. Solution Use a font which this printer supports.
Page 263: You Cannot Install The Printer Driver
You Cannot Install the Printer Driver 019A-05C If a problem occurs during the installation Select a problem during the installation from any of the following. Connection with a USB cable "The Printer Is Not Recognized Automatically (Easy Installation)" Connection via the print server (Client) "The Print Server for Connection Cannot Be Found"...
Page 264: The Printer Is Not Recognized Automatically (Easy Installation)
The Printer Is Not Recognized Automatically (Easy Installation) 019A-05E Perform one of the following solutions according to the cause. <Cause 1> The printer is not turned ON. Solution Turn the printer ON. <Cause 2> The USB cable is not connected properly. Make sure that the printer and computer are properly connected with the USB cable.
Page 265: You Cannot Uninstall The Printer Driver
You Cannot Uninstall the Printer Driver 019A-05F Perform the following procedure. Start the uninstaller directly from the supplied CD-ROM, and then uninstall the printer driver. Solution 1 "Starting the Uninstaller from the CD-ROM" "Uninstalling the Printer Driver" Solution 2 Uninstall the USB class driver. "Uninstalling the USB Class Driver"...
Page 266: Starting The Uninstaller From The Cd-Rom
Starting the Uninstaller from the CD-ROM 019A-05H Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. When the following screen appears, click [Exit]. If the [AutoPlay] dialog box appears Select [Open folder to view files], and then proceed to Step 4. Display [Computer] or [My Computer].
Page 267 Open the folder in which the uninstaller is included. For a 32-bit operating system Open the [English] - [32bit] - [MISC] folders. For a 64-bit operating system Open the [English] - [x64] - [MISC] folders.
Page 268 Double-click [CNACBUN.exe] or [CNACBUND.exe]. If the [User Account Control] dialog box appears Click [Yes] or [Continue]. For details on the uninstallation, see "Uninstalling the Printer Driver."...
Page 269: Uninstalling The Usb Class Driver
From the [Start] menu, select [Control Panel], and then double-click [Programs and Features]. Make sure that [Canon LBP7010C/7018C] is not displayed. (1) Make sure that [Canon LBP7010C/7018C] is not displayed in the dialog box. (2) Click [ ] to close the dialog box.
Page 270 "Starting the Uninstaller from [Control Panel]" "Uninstalling the Printer Driver" Display [Device Manager]. 1. )URP WKH >6WDUW@PHQX VHOHFW >6HWWLQJV@ >&RQWURO 3DQHO@ 2. Double-click the [System] icon. 3. &OLFN WKH >+DUGZDUH@ WDE >'HYLFH 0DQDJHU@ 1. From the [Start] menu, select [Control Panel]. 2.
Page 271 If the USB class driver is not installed properly, [USB Printing Support] is not displayed. Then, click [ ] to close the [Device Manager] dialog box. If the USB class driver is under [Other Devices] Select the USB class driver which is displayed as [Unknown device], and then uninstall it. Click [OK].
Page 272: The Printer Driver Settings Cannot Be Changed
The Printer Driver Settings Cannot Be Changed 019A-05K If [Spooling at Host] (whether the print data are processed in the computer) is set to [Disabled], you cannot change the driver settings because some options are unavailable. To change the settings, set [Spooling at Host] to [Auto] using the following procedure. Open the printer folder.
Page 273 Click [OK].
Page 274: Profiles" Cannot Be Selected Or Edited
"Profiles" Cannot Be Selected or Edited 019A-05L When the [Allow Profile Selection] and [Allow Setting Edition] check boxes are cleared, selecting and editing a "Profile" are restricted. To select or edit a "Profile", select the check box using the following procedure. Open the printer folder.
Page 275 If you cannot change the setting You need administrator rights to change the setting. Contact your system administrator. Click [OK].
Page 276: Paper Jams
Paper Jams 019A-05R Before removing jammed paper, see "Attention (Paper Jams)." When a paper jam occurs, a message appears in the Printer Status Window. Remove the jammed paper for each area in display order of the message. Message and clearance procedure Paper jam area (1) "Clearing Paper Jams (Multi-purpose Tray)"...
Page 277: Attention (Paper Jams)
Attention (Paper Jams) 019A-05S "Important Safety Instructions" also. IMPORTANT Leave the printer ON when removing the jammed paper. If the power is turned off, the data being printed will be deleted. Do not remove the jammed paper forcefully. Removing jammed paper with excess force may cause the paper to tear or damage the inside of the printer. Remove the paper by pulling it gently.
Page 278: Clearing Paper Jams (Multi-Purpose Tray)
Clearing Paper Jams (Multi-purpose Tray) 019A-07X Remove the tray cover. Remove the paper by pulling it gently. If you cannot remove the paper easily, do not try to remove it forcefully but perform a procedure for another area which is displayed in a message.
Page 279: Clearing Paper Jams (Output Area)
Clearing Paper Jams (Output Area) 019A-07Y Remove the paper by pulling it gently. If you cannot remove the paper easily, do not try to remove it forcefully but perform a procedure for another area which is displayed in a message. Next, proceed to the procedure for clearing the paper jam which is occurred in another area displayed in the message.
Page 280: Clearing Paper Jams (Inside The Rear Cover)
Clearing Paper Jams (Inside the Rear Cover) 019A-080 Open the rear cover. Remove the jammed paper. (1) Hold both sides of the paper and slowly pull them down. (2) Remove the paper by pulling it gently. Close the rear cover. The paper jam message disappears, and the printer is ready to print.
Page 281: Indicators On The Printer Are On/Blinking
Indicators on the Printer Are On/Blinking 019A-05U The indicators on the printer display the printer status as follows. Perform solutions according to the indicators are on/blinking. Name Status Solution The toner cartridges are being Wait until the toner cartridges stop moved.
Page 282 For details on the procedure for loading paper, see "Loading Paper."...
Page 283: A Message Appears In The Printer Status Window
A Message Appears in the Printer Status Window 019A-05W Perform solutions according to the displayed message. The message type varies depending on the icon. A service call is occurring. " Service Error" Communication cannot be performed with the printer. " Incompatible Printer"...
Page 284 Incompatible Printer <Cause> The connected printer cannot be used. Solution Connect to the supported printer. Cannot Communicate with Server <Cause> The client computer cannot communicate with the print server. Solution Check the status of the print server and your computer. Communication Error <Cause>...
Page 285 Cannot Print <Cause> Printing cannot be performed due to security restrictions. Solution Contact your administrator. Could Not Print <Cause> Data transfer to the printer timed out, or a transfer error has occurred. Clicking [ ] (Resolve Error) continues printing. Solution 1 However, the error message may appear again.
Page 286 Clicking [ ] (Resolve Error) continues printing. Solution 2 However, data may not be printed in correct color. Cleaning Required <Cause> Cleaning the fixing roller of the printer is required. Perform [Fixing Unit Cleaning 1]. Solution 1 "Cleaning the Fixing Roller of the Printer" Clicking [ ] (Resolve Error) continues printing.
Page 287 <Cause 1> The toner cartridges of the displayed colors are not installed properly. Install the toner cartridges again. Solution 1 "Replacing the Toner Cartridge" Turn the printer OFF, make sure that the (Power) indicator is off, wait for 10 seconds or longer, and Solution 2 then turn it ON again.
Page 288 "Replacing the Drum Cartridge" Replace Drum Cartridge <Cause> Print quality cannot be guaranteed due to a drum cartridge reaching the end of its life. Replace the drum cartridge with a new one. "Replacing the Drum Cartridge" Solution You can continue printing as is by clicking [ ] (Resolve Error), however, print quality may deteriorate.
Page 289 <Cause> You can resume printing because cleaning is complete. Load the appropriate paper, and then click [ ] (Resolve Error) or press the [ ] (Paper) key on the Solution printer. "Loading Paper" Start Cleaning <Cause> The printer is waiting for that the cleaning page is loaded. Load the cleaning page in the multi-purpose tray with the printed side facing down, and press the [ Solution (Paper) key on the printer.
Page 290: When Is Displayed
If the message does not reappear, the printer is ready. If the message reappears, you need to request service. Follow the procedure below, and then contact your local authorized Canon dealer to request service. Note down the error code displayed in the Printer Status Window.
Page 291 Contact your local authorized Canon dealer to request service. When contacting your Canon dealer, please report also the error code which you noted down in Step 2. If you are not sure what the problem is, contact your local authorized Canon dealer.
Page 292: Poor Printout Results
Poor Printout Results 019A-05Y Paper curls or creases. Paper Curls Paper Creases Streaks (lines) appear. White Streaks (Lines) Appear Black Streaks (Lines), Smudge Marks, or White Points Appear Unevenness or smudge marks appear. Printing Is Uneven Printed Pages Have White Specks The Toner Does Not Fix onto the Paper Well The Printed Paper Has Smudge Marks Smudge Marks of Spattering Toner Appear around the Text or Patterns...
Page 293 If a problem that is not indicated in the e-Manual occurs, if none of the suggested measures solve the problem, or if you cannot determine the problem, contact your local authorized Canon dealer. When using the printer in a certain environment If you use the printer in a certain environment or print certain paper, the data may not be printed properly or result in deterioration in print quality.
Page 294: Paper Curls
Paper Curls 019A-060 Perform one of the following solutions according to the cause. <Cause 1> Damp paper is used. Replace the paper with new paper in an unopened package. Solution "Precautions for Paper" <Cause 2> Appropriate paper is not being used. Replace the paper with that which can be used with this printer.
Page 295 Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. 2. Click [Advanced Settings]. 3. Set [Special Print Mode] to [Special Settings C3]. Solution 2 If the problem is not improved, specify [Special Settings D2]. Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the described problems occur.
Page 296: Paper Creases
Paper Creases 019A-061 Perform one of the following solutions according to the cause. <Cause 1> The paper is not loaded properly. Load the paper properly. Solution "Loading Paper" <Cause 2> Damp paper is used. Replace the paper with new paper in an unopened package. Solution "Precautions for Paper"...
Page 297 If you change the settings, the toner may not fix onto paper well, and the printing may come out faint. Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. 2. Click [Advanced Settings]. 3. Set [Special Print Mode] to [Special Settings C3]. Solution 2 If the problem is not improved, specify [Special Settings D2].
Page 298: White Streaks (Lines) Appear
White Streaks (Lines) Appear 019A-062 Perform one of the following solutions according to the cause. <Cause 1> Short white streaks (lines) appear at equal distance on the images depending on the operating environment (especially in a high-humidity environment). Clean the photosensitive drum of the printer. Solution "Cleaning the Photosensitive Drum of the Printer"...
Page 299: Black Streaks (Lines), Smudge Marks, Or White Points Appear
Black Streaks (Lines), Smudge Marks, or White Points Appear 019A-081 Perform the following procedure. <Cause> Black streaks (lines), smudge marks, or white points may appear on the images depending on the operating environment (especially in a high-humidity or low-temperature environment). Clean the photosensitive drum of the printer.
Page 300: Printing Is Uneven
Printing Is Uneven 019A-063 Perform one of the following solutions according to the cause. <Cause 1> Paper is too moist or too dry. Replace the paper with new paper in an unopened package. Solution "Precautions for Paper" <Cause 2> The toner cartridges are almost out of toner. Check the toner cartridges status and replace the toner cartridges of the colors are nearing the end of their life.
Page 301 Solution Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the described problems occur. If you specify [Special Settings J6], unevenness or a phenomenon of "Out-of-Register Colors" may occur on the overall printed images, or the data may not be printed in the correct scaling factor (the specified scaling factor).
Page 302: Printed Pages Have White Specks
Printed Pages Have White Specks 019A-064 Perform one of the following solutions according to the cause. <Cause 1> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper" <Cause 2> Damp paper is used. Replace the paper with new paper in an unopened package.
Page 303: The Toner Does Not Fix Onto The Paper Well
The Toner Does Not Fix onto the Paper Well 019A-065 Perform one of the following solutions according to the cause. <Cause 1> The setting for [Paper Type] is not specified properly. Specify [Paper Type] properly. If you are using envelopes, specify [Envelope H]. Solution "Basic Printing Procedure"...
Page 304: The Printed Paper Has Smudge Marks
The Printed Paper Has Smudge Marks 019A-066 Perform the following procedure. <Cause> The fixing roller is dirty. Clean the fixing roller. Solution "Cleaning the Fixing Roller of the Printer"...
Page 305: Smudge Marks Of Spattering Toner Appear Around The Text Or Patterns
Smudge Marks of Spattering Toner Appear around the Text or Patterns 019A-068 Perform one of the following solutions according to the cause. <Cause 1> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper"...
Page 306: The Back Of The Printed Paper Has Smudge Marks
The Back of the Printed Paper Has Smudge Marks 019A-069 Perform the following procedure. <Cause> The size of the print data was larger than that of the loaded paper. Solution Check if the size of the print data matches that of the loaded paper.
Page 307: The Overall Print Result Is Dark
The Overall Print Result Is Dark 019A-06A Perform one of the following solutions according to the cause. <Cause 1> The setting for the toner density is not appropriate. Adjust the toner density for printing to a lighter setting. Solution "Adjusting the Toner Density" <Cause 2>...
Page 308: Residual Images Appear On Non-Printed Areas
Residual Images Appear on Non-printed Areas 019A-06C Perform one of the following solutions according to the cause. <Cause 1> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper" <Cause 2>...
Page 309 <Cause 3> Depending on the printer status, residual images may appear. Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. 2. Click [Advanced Settings]. 3. Set [Special Print Mode] to [Special Settings D1]. Solution Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the described problems occur.
Page 310: White Dust Is Attached To The Printed Transparencies
White Dust Is Attached to the Printed Transparencies 019A-06E Perform the following procedure. <Cause> You print transparencies after printing paper other than transparency continuously. Solution Wipe and remove the chipped paper with a soft cloth.
Page 311: The Overall Print Result Is Faint
The Overall Print Result Is Faint 019A-06F Perform one of the following solutions according to the cause. <Cause 1> The setting for the toner density is not appropriate. Adjust the toner density for printing to a darker setting. Solution "Adjusting the Toner Density" <Cause 2>...
Page 312: Printing Is Faded
Printing Is Faded 019A-082 Perform one of the following solutions according to the cause. <Cause 1> The setting for [Paper Type] is not specified properly. Specify [Paper Type] properly. If you are using envelopes, specify [Envelope H]. Solution "Basic Printing Procedure" <Cause 2>...
Page 313 2. Click [Advanced Settings]. Solution 3. Set [Special Print Mode] to [Special Settings B4]. Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the described problems occur.
Page 314: Colored Text Appears Blurred
Colored Text Appears Blurred 019A-083 Perform one of the following solutions according to the cause. <Cause 1> A bold font is being used for the colored text. Perform the following procedure in the printer driver. 1. Display the [Quality] sheet. 2.
Page 315: Data Is Not Printed In The Correct Color (Specified Color) Due To "Out-Of-Register Colors
Data Is Not Printed in the Correct Color (Specified Color) Due to "Out-of- Register Colors" 019A-084 Perform one of the following solutions according to the cause. <Cause 1> The toner cartridges are not installed properly. Check the installation status of the toner cartridges. Solution "Replacing the Toner Cartridge"...
Page 316 If you specify [Special Settings C4], printing speed drops.
Page 317: Thin Lines Or Fill Patterns Are Not Printed With The Specified Colors Or Do Not Appear At All
Thin Lines or Fill Patterns Are Not Printed with the Specified Colors or Do Not Appear At All 019A-085 Perform one of the following solutions according to the cause. <Cause 1> Some of the colors cannot be reproduced because of the combination of colors or patterns.
Page 318: Shaded Patterns Are Not Printed In The Correct Color (Specified Color)
Shaded Patterns Are Not Printed in the Correct Color (Specified Color) 019A-086 Perform the following procedure. <Cause> The shaded pattern of the print data and the dither pattern of the printer are interfering with one another. Print again without specifying a shaded pattern in the application. Solution 1 See the instruction manual supplied with the application.
Page 319: Photographs And So On Are Printed In Different Colors From Those Displayed On The Monitor
Photographs and so on Are Printed in Different Colors from Those Displayed on the Monitor 019A-087 Perform the following procedure. <Cause> The methods for adjusting the color on the screen (RGB) and in the printer (YMC) are different. Therefore, the color on the screen may not be printed out exactly as it appears. Perform the following procedure in the printer driver.
Page 320: Fill Patterns And Borders Are Not Printed In The Correct Color (Specified Color) Even When The Same Color Is Specified For Them
Fill Patterns and Borders Are Not Printed in the Correct Color (Specified Color) Even When the Same Color Is Specified for Them 019A-088 Perform the following procedure. <Cause> A special process may be applied depending on the line width of the border so that thin lines are printed clearly.
Page 321: Adjusting The Color And So On For Printing
Adjusting the Color and so on for Printing 019A-089 This printer allows you to print with performing the following adjustments and corrections. Correcting Rough-Textured Images Adjusting the Toner Density Printing with Brightness and Contrast Adjusted Adjusting the Color Matching the Color with the Screen Adjusting Color (Calibration)
Page 322: The Printing Position Is Skewed
The Printing Position Is Skewed 019A-06J Perform one of the following solutions according to the cause. <Cause 1> [Gutter] is specified. Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. Solution 2. Click [Gutter]. 3. Set [Gutter] to "0." <Cause 2>...
Page 323: A Portion Of The Page Is Not Printed
A Portion of the Page Is Not Printed 019A-06K Perform one of the following solutions according to the cause. <Cause 1> The setting for the scaling factor is not appropriate. Perform the following procedure in the printer driver. 1. Display the [Page Setup] sheet. 2.
Page 324: Data Is Reduced And Printed
Data Is Reduced and Printed 019A-06L Perform the following procedure. <Cause> The setting for the scaling factor is not appropriate. Perform the following procedure in the printer driver. 1. Display the [Page Setup] sheet. 2. Clear the [Manual Scaling] check box. Solution 1 If the [Manual Scaling] check box is cleared, the scale factor will be set according to [Page Size] and [Output Size] automatically.
Page 325: The Next Page Is Printed From Halfway Across The Previous Page
The Next Page Is Printed from Halfway across the Previous Page 019A-06R Perform the following procedure. <Cause> "Line Spacing" or "Lines/Page" in the application is not specified properly. Specify the settings for "Line Spacing" or "Lines/Page" in the application so that the data fits in one page, and then print again.
Page 326: Blank Paper Is Output (Nothing Is Printed On The Paper)
Blank Paper Is Output (Nothing Is Printed on the Paper) 019A-06S Perform one of the following solutions according to the cause. <Cause 1> The toner cartridges were installed with the sealing tape still attached. Take the toner cartridges out of the printer, pull out the sealing tape, and reinstall the toner cartridges. Solution "Replacing the Toner Cartridge"...
Page 327: The Overall Surface Of The Paper Is Printed In A Particular Color
The Overall Surface of the Paper Is Printed in a Particular Color 019A-06U Perform one of the following solutions according to the cause. <Cause 1> The photosensitive drum of the printer is deteriorated. Replace the drum cartridge with a new one. Solution "Drum Cartridge Replacement"...
Page 328: The Printout Is Different From What Is Displayed On Screen
The Printout Is Different from What Is Displayed on Screen 019A-06W Perform the following procedure. <Cause> This problem may occur in some applications depending on the processing type of the print data. Performing the following procedure in the printer driver may be able to solve the problem. 1.
Page 329: The Flap Of The Printed Envelope Sticks
The Flap of the Printed Envelope Sticks 019A-06X Perform one of the following solutions according to the cause. <Cause 1> The envelope is inappropriate. Replace the envelope with that which can be used with this printer. Solution "Usable Paper" <Cause 2> Depending on the type of the envelopes or the operating environment (especially in a high-humidity environment), the flaps may stick to the body of the envelopes.
Page 330: Multiple Sheets Of Paper Are Fed At A Time
Multiple Sheets of Paper Are Fed at a Time 019A-06Y Perform the following procedure. <Cause> You are using paper which tends to be fed at a time. Fan the paper thoroughly, and then align the edges of the stack properly on a hard, flat surface. Solution...
Page 331: Printed Transparencies Or Coated Paper Are Stuck Each Other Or Printed Images Are Peeled Off
Printed Transparencies or Coated Paper Are Stuck Each Other or Printed Images Are Peeled Off 019A-08C Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. 2. Click [Advanced Settings]. 3. Set [Special Print Mode] to [Special Settings H2]. Normally, use the printer with [Special Print Mode] set to [Off].
Page 332: Poor Print Quality Is Always Occurs At A Particular Position (The Same Position) On Paper
Poor Print Quality Is Always Occurs at a Particular Position (the Same Position) on Paper 019A-08E Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. 2. Click [Advanced Settings]. 3. Set [Special Print Mode] to [Special Settings I1]. Normally, use the printer with [Special Print Mode] set to [Off].
Page 333: Appendix
Appendix 019A-071 Points to Make Full Use of the Printer Basic Operations/Various Information for Windows For Windows 8 Users...
Page 334: Points To Make Full Use Of The Printer
Points to Make Full Use of the Printer 019A-08F You can maximize the use of the printer by familiarizing with software tasks and functions supplied with the printer. Printer Driver The printer driver is software allows you to control the printer with the printing instructions from the computer.
Page 335: Basic Operations/Various Information For Windows
Basic Operations/Various Information for Windows 019A-072 Displaying [Computer] or [My Computer] Displaying the CD-ROM Top Page Checking the Processor Version of Windows Vista, 7, or Server 2008 Printing a Test Page in Windows Checking the Bi-directional Communication Displaying the Printer Folder Checking Printers in the Print Server Checking the Port Displaying [Computer] or [My Computer]...
Page 336 Display [System]. &OLFN >6\VWHP DQG 6HFXULW\@ RU >6\VWHP DQG 0DLQWHQDQFH@ >6\VWHP@ Double-click [System]. Check the processor version. For a 32-bit operating system [32-bit Operating System] is displayed. For a 64-bit operating system [64-bit Operating System] is displayed. Printing a Test Page in Windows You can check the operations of the printer driver by printing a test page in Windows.
Page 337 Open the printer folder. Displaying the Printer Folder Right-click the icon for this printer, and then select [Printer properties] or [Properties] from the pop- up menu. Print a test page. (1) Display the [General] sheet. (2) Click [Print Test Page] to print a test page.
Page 338 Checking the Bi-directional Communication Open the printer folder. Displaying the Printer Folder Right-click the icon for this printer, and then select [Printer properties] or [Properties] from the pop- up menu. Check the bi-directional communication. (1) Display the [Ports] sheet. (2) Check the [Enable bidirectional support] check box is selected.
Page 339 IMPORTANT Do not clear the [Enable bidirectional support] check box. If the check box is cleared, you cannot perform printing. Displaying the Printer Folder )URP WKH >6WDUW@ PHQX VHOHFW >6HWWLQJV@ >3ULQWHUV@ From the [Start] menu, select [Printers and Faxes]. )URP WKH >6WDUW@ PHQX VHOHFW >&RQWURO 3DQHO@ DQG WKHQ FOLFN >3ULQWHUV DQG 2WKHU +DUGZDUH@ >3ULQWHUV DQG )D[HV@ From the [Start] menu, select [Control Panel], and then click [Printer].
Page 340 Checking the Port Open the printer folder. Displaying the Printer Folder Right-click the icon for this printer, and then select [Printer properties] or [Properties] from the pop- up menu. Check a port. (1) Display the [Ports] sheet. (2) Confirm the port is selected properly.
Page 342: Office Locations
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.
Page 343: For Windows 8 Users
For Windows 8 Users 019A-08L This printer supports Windows 8. Such as the operation procedures or descriptions for when you are using Windows 8, refer to the descriptions of Windows Vista/7. This section describes cautions for when you are using this printer with Windows 8.

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