Solving Hard Drive Problems - HP Elite 7500 Microtower Maintenance And Service Manual
Maintenance & service guide hp elite 7300 & 7500 microtower, hp pro 3300 & 3305 microtower hp pro 3300 small form factor
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Solving Hard Drive Problems
Table D-4
Solving Hard Drive Problems
Hard drive error occurs.
Cause
Hard disk has bad sectors or has failed.
Disk transaction problem.
Cause
Either the directory structure is bad or there is a problem with
a file.
Drive not found (identified).
Cause
Cable could be loose.
The system may not have automatically recognized a newly
installed device.
The device is attached to a SATA port that has been hidden
in Computer Setup.
Drive responds slowly immediately after power-up.
Solution
1.
In Microsoft Windows XP, right-click Start, click
Explore, and select a drive. Select File > Properties >
Tools. Under Error-checking, click Check Now.
In Microsoft Windows Vista or Windows 7, right-click
Start, click Explore, and right-click on a drive. Select
Properties then select the Tools tab. Under Error-
checking click Check Now.
2.
Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Solution
In Microsoft Windows XP, right-click Start, click Explore,
and select a drive. Select File > Properties > Tools. Under
Error-checking, click Check Now.
In Microsoft Windows Vista or Windows 7, right-click Start,
click Explore, and right-click on a drive. Select
Properties then select the Tools tab. Under Error-checking
click Check Now.
Solution
Check cable connections.
See reconfiguration directions in the
Installation Problems on page 187
does not recognize the new device, check to see if the
device is listed within Computer Setup. If it is listed, the
probable cause is a driver problem. If it is not listed, the
probable cause is a hardware problem.
If this is a newly installed drive, run the Computer Setup
utility and try adding a POST delay under Advanced >
Power-On.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Run Computer Setup and increase the POST Delay in
Advanced > Power-On Options.
Solving Hard Drive Problems 173
Solving Hardware
section. If the system still
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